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    Tuesday, May 3, 2022

    IT Career Any military people here? curious to see how easy it is to land an IT job in the civilian world.

    IT Career Any military people here? curious to see how easy it is to land an IT job in the civilian world.


    Any military people here? curious to see how easy it is to land an IT job in the civilian world.

    Posted: 03 May 2022 07:53 AM PDT

    So im currently serving in the Army as an IT specialist, Ive been in for about 3 years and have roughly 2.5 years left, I have my Security+ cert, I am also studying for my Bachelors in Cybersecurity. I was talking to another soldier and his wife whose recently got out after 3 years landed an almost 200k job in a Cybersecurity role with a masters and sec+, is it that easy to get an IT job on the outside?

    submitted by /u/supersprint
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    Best route after HelpDesk experience?

    Posted: 03 May 2022 07:39 AM PDT

    Hello,

    I am currently feeling lost. I don't have many friends and really do not know anyone in tech besides myself. I have been working LVL2 Tech Support Help Desk for some time now but really have no promotion hopes unless I become a supervisor or manager. I have a BA in psychology although tech has always been my passion.

    I am starting to do some research to hopefully get some certifications that might line up a job. I am hoping for something that can pay more than my current job of 20/hr. My target salary would be 80k+. So far my interests have been the following: Linux SysAdmin and Web Developer with interest in Python. I do enjoy coding/fixing issues and brainstorming for a possible solution. Based on my experience I feel like Linux SysAdmin might be best but honestly never met anyone who does this that I can go back and forth with in conversation. I am an introvert and its catching up to me when it comes to networking.

    My career goals are to have something that will be around for the next decade or so. Something that can be done remotely and that requires minimum micromanaging by my sups. I would also like to do something where I can go to bootcamp or get certifications without having to spend another 4 years in school. I understand a lot of tech is being gatekept these days but I would really appreciate some help by those of you who have the experience to share. If there are any tips of something I can research more about that I could possibly enjoy I would appreciate it. Feel free to DM me as well!

    Thank you everyone for reading.

    submitted by /u/Cakeonsunday
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    Technical support engineer Interview

    Posted: 03 May 2022 12:54 PM PDT

    I have a virtual interview tomorrow for a technical support engineer position. What type technical questions will they ask? What should I do to prepare?

    submitted by /u/Psychoalphadisco
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    IAM Admin for 3+ years, not sure how to progress

    Posted: 03 May 2022 12:17 PM PDT

    I've been working tier 1/2 IAM Admin jobs for 3 out of my 5 years of tech experience. Recently finished a 6 month contract & want to move up/get more pay. Not really into coding and not strong in any one IAM solution, just intermediate in the common ones due to working many different contracts (CyberArk, Okta, Oracle, Azure).

    My most recent contract introduced me to SAP Administration & I enjoyed it, but cant find a similar role that doesn't require 8+ years experience. Where should I go from here?

    submitted by /u/No_Abbreviations6216
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    Confused as to where i should be in regards to compensation

    Posted: 03 May 2022 11:49 AM PDT

    (Info changed slightly to maintain anonymity)

    Hi everyone,

    I'm a Helpdesk Supervisor in the mid-sized US city and I have a question for those more experienced than I am.

    I work at a facility with a small (4 person) IT dept., including the director. I started this job 8 months ago with zero formal experience as a regular Help Desk Engineer, with only my years of using a computer for personal use to go off of and experience in unrelated fields.

    I was promoted to Supervisor in 6 months because I happened to vibe well with my environment, and I was really out to prove myself considering this is my first IT job. My current job is also paying for my A+ cert as well (I've seen a lot of people on here say that an A+ is useless if you already have a job, but they're adamant about me completing it, plus it's free and comes with a minor raise).

    I have a Member of my team that we'll call Sara. Sara was also very inexperienced when she started (4ish months ago) and also had no formal training, just a bootcamp. Sara is an absolutely amazing team Member, but often has trouble with quite a few things that many might consider easy problems to fix. Sara has just given her two weeks notice, and will be accepting an offer for the same type of job that pays $27/hr.

    I started at $18/hr, and my promotion to Supervisor came with a $2/hr raise, plus another $2 once I finish my A+. I don't want to make this about comparing myself to Sara because I am genuinely incredibly happy for her that's she's moving onto something that pays more, but it really got me thinking about my current situation. I feel overwhelmed decently often with my workload being a lot larger compared to the regular engineer's. Plus there's no easy way to say this, but Sara has quite a bit less experience than me just using computers in general, which gives me confidence that I could be asking for more. Now that Sara's leaving I can only imagine that my workload will increase by a ton over the coming weeks when you factor in training another person.

    Simply put, am I being underpaid? I honestly love my job because it's the first time I get to actually work and use my passion for computers as a job, plus the other staff + consumers I work with are truly some of the best people I've met in my life. I'm doing pretty great as far as mental health is concerned but man... $20/hr where I live really just doesn't go very far. I'm not hurting or worried about losing my apartment or anything, but my company is notorious for paying their employees less than they should be paid.

    What would you all recommend that I do? Should I stay for a year just to have it on my resume, or maybe take the opportunity to get certified while it's free? Please feel free to offer any advice or ask for any clarification. Thanks!

    edit: wording

    submitted by /u/InkFoxclaw
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    How to ACTUALLY apply for jobs?

    Posted: 03 May 2022 11:41 AM PDT

    I'm kinda tired of seeing insurance sales and real estate agent postings on every goddamn job board. Any tips or methods that might actually land a job?

    I'm planning on getting an A+ now, but in the meantime I'd like to get a job where I can build my resume at least a little for future job hunts, instead of only doing UberEats.

    Any advice on what jobs to apply for and HOW?

    submitted by /u/LostInLife3339
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    Accepted IT Internship, but got offered a full-time help desk position a week later

    Posted: 03 May 2022 03:23 PM PDT

    Hey everyone,

    I've been looking for my first job in IT for a while now. So after 10+ interviews, I got offered an IT Internship for the local school district and I accepted immediately. The internship is only for 6 weeks. I'm still waiting to follow up with paperwork and background checks.

    Today, I got an offer from a IT consultant company for their help desk position. They interviewed me about 2 weeks ago. This position pays more and it's full time. This caught me off guard because I thought I got rejected.

    So is it better to keep the internship and try to pursue a full time position with the school district or accept the other job and decline the internship?

    submitted by /u/kingkongthep
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    Looking to tinker with laptops

    Posted: 03 May 2022 03:20 PM PDT

    Currently I'm studying for my A+ and I wanna tinker around with a laptop. I want to see what I can do with it, see if I can recognize what part is which and what not.

    I was wondering if anyone here knew of any websites that have cheap refurbished laptops. I see some off of Amazon for around $180 but was wondering if there was anything cheaper since I'm just messing around with it. Thanks.

    submitted by /u/SeanLepre
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    left a school job for manufacturing

    Posted: 03 May 2022 11:25 AM PDT

    I left a school technician job I loved after 9 years to chase a higher salary in a manufactureing business as a support engineer with alot of autonomy

    However I don't enjoy it nearly as much as the school and the work life balance isn't as good, the school has made me a good offer with more responsibility to return however it's not as much as my current role

    So should I choose enjoyment or career at this point

    Dad with young children

    submitted by /u/Opposite-Plantain308
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    What are my chances at getting this Junior Network Engineer position?

    Posted: 03 May 2022 03:06 PM PDT

    I'm graduating college with my Bachelor's degree in IT in a few weeks. I don't have any IT-related work experience or internships, so I just filled up that portion of my resume describing my Senior Capstone project and describing my homelab server. I also plan to get the CCNA cert in the future.

    I applied for a JNE position on LinkedIn and was contacted back for an intro call with the recruiter. It went well, so they set me up for a technical screening interview this week. I've just been reviewing dozens of CCNA interview questions that I found online to help me prepare for that.

    If I do well on the technical screening, is it likely that they'll actually consider me? Or is it pretty much guaranteed that I'll be rejected due to lack of experience?

    submitted by /u/MDM98
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    Company holding official offer letter until references checked…

    Posted: 03 May 2022 02:52 PM PDT

    Title says it all. Just got an amazing offer today. I killed the interview and I got a call the next day extending me the offer. I was excited and got an email saying I need 2 manager references. I had some great references. The guy already called one however I have never heard of a company doing this before.

    I am only worried because I was previously laid off of my last job about a week and a half ago. I am currently still "receiving pay" however, my last manager at my job was an absolutely lazy and honestly blindsided me with laying me off. I didn't give his name as a reference due to me worrying about him saying something bad about me.

    Anyways I'm just super anxious because it's a once in a life time opportunity and just stressing because I would be in a great position if I got this job.

    submitted by /u/danksterman22
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    How to Get a Job in Europe

    Posted: 03 May 2022 02:44 PM PDT

    Hello everyone, good afternoon. I am just posting this more out of curiosity of how difficult nowadays is as a US citizen to get an IT job in europe whether it's an EU country or not. I tried to do some digging but not everything is clear and I know the gov contractor role is probably one of the best ways along with a fortune 500 company. Any information on how to proceed or attempt it would very greatly appreciated.

    submitted by /u/Kilroy6669
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    how legitimate is a Web Designer certificate?

    Posted: 03 May 2022 02:41 PM PDT

    This may be the wrong place to ask, but I'm new to this and was wondering if anyone could tell me the chances of landing a job as a web designer with just a certificate. My community college is offering a 6-month course for free and I'm very interested as I've always been interested in web design and development, but I'm not one that strives for a long 100k salary career, I'm simply just trying to find a job I won't mind until I eventually become a stay at home mom, so I don't want to spend the time getting a degree I'll only use for a couple years. A 6 month course sounds a lot more ideal.

    This is what the description on their website says:

    "Learn the latest techniques and best practices to build a solid HTML5/CSS3 website. The Web Designer Certificate will guide you through client-side website development, from the planning stages and fundamentals through the process of creating a finished, semantically built, mobile-first, responsive, Web-ready product. You'll learn what all those terms mean, plus how to research, organize, create, and test website designs using simple principles and a combination of free and commercial software. Learn the basics of creating and using graphics and multimedia to complement your site. Students need to be computer literate and efficient in Internet browsing or search engine use. Classes include: Designing Effective User-Based Websites; Coding HTML and CSS; Webpage Design; Supervised Lab 1; Web Graphics and Multimedia; Supervised Lab 2; Scripting for Web Designers; Supervised Lab 3; Web Designer Certificate Final Project."

    submitted by /u/podd18
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    Haven’t been able to land a job

    Posted: 03 May 2022 10:35 AM PDT

    The last year I've been trying to find an I.t. Job after joining the Reserves as an IT specialist.

    We had actually hands on training for 5 months with active directory , subnetting and configuring our own networks , trouble shooting our own networks .

    Im applying for help desk jobs and I'm not sure what I'm doing wrong . Is there someone who could help me out and give me some pointers and see if my resume needs help , starting to lose hope .

    submitted by /u/thwipsandquips1610
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    Should I leave this quickly from a call center?

    Posted: 03 May 2022 01:58 PM PDT

    Hi, I had about a year at working at a MSP that had me touch everything in their Environment.

    But it was small company, and $15 an hour with no benefits was pressuring me personally. But I loved the work and colleagues there.

    I took a job at a large bank getting higher pay with benefits, thinking I could develop on top of my skills at the enterprise level. However, after onboarding and training, I'm basically stuck as password reset agent for the near future. Tickets are very much segmented in queues, and agents are assigned a specific queue.

    Its only week 3 at the current job, and I have started applying for other work. Already getting voicemails and emails asking for interviews.

    Is it okay to burn this bridge at the current company? Anyone else have this experience before? How did you go about leaving?

    submitted by /u/Epic_Nguyen
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    Career Path Choice @ Company: Information Security Analyst or Tier III Engineer

    Posted: 03 May 2022 01:57 PM PDT

    Hey y'all, I've been a long-time stalker of this sub and have come to finally ask a question. I am in the middle of the interview process with an amazing company to become a Desktop Support Technician. They're offering career progression in the form of multiple career branches to go down. They will also pay for certifications and certification training no matter what branch you go down. I am interested in doing cybersecurity so I am leaning toward becoming an Information Security Analyst, but I know that I need to have a solid networking background so which one should I choose?

    Choices:

    - Desktop Support Technician -> Tier I Engineer -> Information Security Analyst

    OR

    - Desktop Support Technician -> Tier I Engineer ->Tier II Engineer -> Network Engineer -> Tier III Engineer

    There are also options to become a project engineer, NOC, or project manager after the Tier I Engineer position. This is my first real IT job if that's important information.

    submitted by /u/sammi_millersom
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    If your job wanted you to do presentations/learning sessions, but you hate doing them, would you suck it up and do them anyway or would you speak up?

    Posted: 03 May 2022 09:40 AM PDT

    So I basically do a lot of technical troubleshooting, SQL stuff, systems analyst stuff, and my position is really helping with complicated client issues that the tech support or other front-end people can't solve.

    Anyways, at my companies a lot of managers have fetishes for meetings, they need a meeting for everything and usually I don't say anything, but this time they want us senior people to do "learning sessions", in essence, we would do a zoom meeting with like 50 people and teach them how to use a tool or tips/tricks.

    The thing is, I don't like presenting or teaching....now I don't mind doing an informal call with people, troubleshooting issues together, hoping on calls with clients if they need me to...but the whole presentation thing gives me anxiety. It's like no longer an informal thing but a recorded thing and they want this done every 6 weeks or so.

    Should I just suck it up and do it, or speak out, and if I do speak out what can I say other than I hate it?

    submitted by /u/razzrazz-
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    Time to ask for a raise or look for a job elsewhere?

    Posted: 03 May 2022 01:23 PM PDT

    Hello,

    I currently am working as a junior network engineer at an VAR/MSP for the past year and am at the point where I think I need to either ask for a raise or start looking at positions elsewhere. I make $48,500/year currently. Prior to this job I had a little bit of other IT experience, college, and certifications. Leading up to this job, I was a level 1 service desk analyst for about 9 months making $44,000/year, before that, I was a network infrastructure intern for 8 months after college, and while I was in college, I did some part time desktop support work for a private school. As far as education, I have my AAS in networking, and a couple certifications, I have my CCNA and my NSE1-3 (hopefully 4 this month). On my team of 7, I am the only network engineer, the rest are server/virtualization/desktop peoples, so I am considered the "networking expert" on my team, lol. The two other juniors on my team are more desktop support/help desk and they are making similar money to me (I have seen the internal job posting/pay range), I also saw a mid-level (3-5 years exp.) position on my team that they posted, and starting pay was $75,000/year. In my role, I currently manage about 15 customer networks (always growing), and do things like health checks, firmware upgrades, being an escalation point for network tickets, and some project work as well. The fact that I was making not even $5k less a year doing level 1 service desk work is starting to make me feel taken advantage of in a way, I probably would be making more than I am now had I stayed at my last role, but I wanted this networking experience pretty damn bad and I think it was the right move for my future. The gripe I am in is that the company culture is awesome here (fully remote, no micromanagement, no eyebrows raised if you don't put a full 40 hour week in, etc.), and management/coworkers are awesome as well, so that is one reason that makes me want to stay, but I just am not sure if that's the best move. One thing that happened during my hiring process that is noteworthy, was that when we were negotiating salary I initially asked for $50,000/year, but they wouldn't budge past $48,500 and told me that my annual bonus would bring me well above my ask of $50,000. Well, fast forward a year to bonus time and I got my whopping $1,200 bonus, ha. I also feel like my only leverage right now is that if I were to leave they would be pretty screwed on our managed services team as I am the only network person. What is your opinion(s) on what I should start considering? I feel like I know the answer, but wanted to get others input as well.

    Thanks!

    submitted by /u/Littleboof18
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    Should I look to get my CCNA before leaving current job?

    Posted: 03 May 2022 01:00 PM PDT

    I've worked in IT for 4 years now, the first three were at a realty company. I had a single other Person in my IT department, who was my boss and after the first 3 months or so he handed off almost all responsibility for tickets in general to me. He handled the accounting side of things and also did work concerning a proprietary software that was specific to that company. So for almost the entire first three years of my IT career I solo-managed almost 200 "clients" (read: workstations) and the various printing or faxing work they needed. They severely underpaid me, and I took a position of "tier 1" at my new job. I make 50k, which is nothing to shake a stick at, but I also do almost exclusively tier 2 tickets according to our hierarchy system. I want to move up in both salary and in job title, and I've been looking to try and go for sysad roles. At my current job I am incredibly independent compared to all of my coworkers at the same level, I pretty much take any and all problems that management throws at me and deal with them, which varies from tier 1-3 usually, and like I said before, mostly tier 2. I am not sure if I have the knowledge for sysad yet, should I be getting my CCNA first? Or would having two jobs, the first being a help-desk style position managing 200+ clients alone, and the second being one of a three person team managing 500+ clients locally (not including all of the remote work we do from the parent company) enough experience?

    This would only be my third ever job if I moved to a new sysad role. I have no certifications whatsoever, nor college experience.

    Edit: I would love to stay at my current job but am unsure if they would give me a sysadmin role even if I was certified, which is the only reason I mention a new job.

    submitted by /u/tyler86496
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    How is inward-facing customer service different?

    Posted: 03 May 2022 05:14 AM PDT

    Every job I have had has been for either an MSP or dealer of equipment. I have an interview coming up for an in-house IT department at a University. They obviously aren't going to be too excited to hear about the sales leads I'm bringing in. What other differences are there?

    submitted by /u/Dangerous-Wind6464
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    Those of you in IT, what do you think of these programs from VCC?

    Posted: 03 May 2022 11:06 AM PDT

    Hey guys, what do you think of these programs? I'm looking to switch into a career in IT in two years or less and I'm open to suggestions. Also do you think there's generally much demand for help desk technicians in Canada right now?

    https://continuingstudies.vcc.ca/public/category/courseCategoryCertificateProfile.do?method=load&certificateId=1023933&selectedProgramAreaId=1020353&selectedProgramStreamId=

    https://www.vcc.ca/programscourses/technology/information-technology/computer-systems-technology/

    submitted by /u/Sebkl
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    Has anyone from the US found a job outside the country? How long did it take for you to find it and what IT field do you work in?

    Posted: 03 May 2022 10:31 AM PDT

    I've always been interested in living in other countries, but I know the process can take time and years to build experience. Sure I could temporarily be an ESL teacher, but I'm kinda worried my skills will stagnate if they do.

    submitted by /u/j450n_1994
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