Samsung Daily Support Thread |
- Daily Support Thread
- shout out appreciation post
- A52s, A53, S20FE, or S21FE
- Is anyone happy with their S22U?
- how many colors can the s22 display
- Galaxy S22 telephoto camera
- One UI 4.1
- Beware, the $250 Samsung credit is only good for a few things.
- PSA - The trim of the S22u is covered in a glossy plastic. Remove it to reveal a nice matte black frame!
- is the s22 more color accurate than the iphone 13?
- [Rant] Samsung atitude towards after sales support
- S22 eSim US Carriers
- Next ideal time to get S8 tablet
- S22 and S22+ honest SOT
- A Quick review of RED(??) S22U and GREEN S22+ which i upgraded from S21U and Flip3 as a long time Samsung fan
- Smart Switch transfers SO slow now.
- should you spend more on 256gb then 128gb
- Thermal guardian app.
- anyway to keep fingerprints while remove screen lock?
- Ordered S22 Ultra - Need Charger Recommendation
- LED Flip Wallet Cover?
- Have anyone used Affirm before?
- Max brightness
- Extremely glad I didn't listen to Samsung chat support
- Why some of the pictures look better and has better color on this video on S22 Plus compared to the Ultra ? I want to get the best camera so I was going for Ultra even though I like the design of Plus more, but this video made me confused. Why and how Plus is better in some scenarios? Is it only me?
| Posted: 27 Mar 2022 03:00 AM PDT Welcome to the Daily Support thread for r/Samsung. You can use this thread to ask questions about your device, troubleshoot tech problems or ask buying/selling advice. Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found here: Detailed Rules Join our Discord for immediate help & Samsung Support if you can't find the answer you need:
Note: Comments are sorted by /new for your convenience. The new Daily Support Thread is posted each day at 06:00 AM EST (Click HERE for other timezones) and then the old one is archived. If this time is near when you want to post your question, it is advised to wait for the new thread to be posted. [link] [comments] |
| Posted: 26 Mar 2022 04:54 PM PDT This is just to express my gratitude to u/XDA-Dante63, who sat with me for 30 minutes and helped make sure Samsung Health Monitor was working on my watch and phone. He answered all my noob questions and helped me with super basic stuff that I'm sure he has done a million times. But he never got impatient with me or salty, just provided me with valuable assistance while navigating unfamiliar waters... So Dante63..... Thank you so much.. You're a G. [link] [comments] |
| Posted: 27 Mar 2022 07:46 AM PDT A52s (Snapdragon 778G): €327 A53 (Exynos 1280) : €449 S20FE (Snapdragon 865) : €440 S21FE (Snapdragon 888): €607 Which phone would you choose? Is it just me, or is the A53 a really bad deal? [link] [comments] |
| Is anyone happy with their S22U? Posted: 26 Mar 2022 12:38 PM PDT All I see is complaints and that worried me bc I just ordered mine. I came to this forum to get some tips and tricks, but I see lots of complaints. 😬 [link] [comments] |
| how many colors can the s22 display Posted: 27 Mar 2022 07:57 AM PDT |
| Posted: 27 Mar 2022 07:28 AM PDT From what I've read, the sensor for the 3x telephoto lens on the S22 is 10 megapixels. However, photos taken through that camera have a resolution of 3000x4000 which I believe makes it 12 megapixels. Anyone knows what's going on here? [link] [comments] |
| Posted: 27 Mar 2022 04:00 AM PDT |
| Beware, the $250 Samsung credit is only good for a few things. Posted: 26 Mar 2022 02:11 PM PDT My original plan was to use it to buy an SSD for my PS5 but Samsung excluded it from using the credit towards it. My next plan was to use give it to my brother so he could purchase a new phone and they are also excluded from it. It seems like the it's only for small accessories such as cases, chargers, buds and watches. I already have a Galaxy Watch 4 that I use everyday so it would be redundant to buy another one. I also have the original galaxy buds and a pair of Buds Pro. I already have a case on my new phone that I love so I'm kinda stuck with $250 credit. I was thinking about just waiting for the new buds or watch 5, but it expires in June which is before they actually come out. Tuff [link] [comments] |
| Posted: 26 Mar 2022 07:09 PM PDT I discovered this while looking at the frames of my phone and noticing that there was already scratches somehow from me removing the case. I tried to clean them off multiple times to no avail until I finally realize it was actually the plastic trim that was scratched and not my frame :) [link] [comments] |
| is the s22 more color accurate than the iphone 13? Posted: 26 Mar 2022 09:23 PM PDT |
| [Rant] Samsung atitude towards after sales support Posted: 27 Mar 2022 08:04 AM PDT I will probably get alot of downvotes for saying this but, I dont think I'm making much sense in this post, however if you are reading it, please try to abosorb. Thank you for reading This happened in Singapore earlier this afternoon TLDR: Samsung aftersales team are incompetent and being rude, refusing to recognise the issue on hand, and not giving a fck about their job after working hours. So I went to the Service Centre at Causeway Point to enquire about the phone dimming itself after setting brightness to 100% in HDR on my S22 Ultra. I showed the staff the what is the issue, increasing and decreasing the brightness to show my point. She saw the video dimming, went into the room for the "technician" to take a look, come out and told me "there is nothing wrong, there is no issue, I dont see anything wrong" I again showed her, and the whole process continues, until I told her I wanted a 1 to 1 exchange, she said Samsung policy does not allow 1 to 1, then I asked to use other similar phones to do a comparison, she said there is no phone available to do the comparison, despite the service center being at the Experience Store. She asked me what is my phone model. Wow, you worked at Samsung and you held my phone for 2 hours and you didn't even know the model of my phone??? I do not want to be a male Karen but I could not take their denial anymore, so I asked to see the manager, their supervisor showed up and told me her phone also does the same thing. I of course didn't believe her and again insisted for a replacement or at least let me try to use other S22 to see if the problem is present on other phones. (The brightness of the Demo phones could not be changed so I have to ask for an actual phone). Took them a whole 10 minutes for them to find a phone for me, which is a S22+, apparently owned but reset just for me(a lil sus, if you ask me), I tested the brightness issue on that phone and it is present even on the S22, but a lot more worse than my S22 Ultra. The supervisor acknowledged this issue and told me she would channel it to other service centres to see if they also have received the issue similar to mine. (What kind of answer is this? My phone, your phone, some one's phone has this issue and you tell me only I have this issue?) She then suggested they will do a hot flash which will reset the phone which will potentially fix the issue. I know this is software issue, and couldnt possibly be fixed by flashing the exact same ROM that causes the issue, and to avoid another wasted trip hence I rejected the proposal. Since the staff who didn't know what phone I am holding, it leads me to the impression that they have no clue various issues surrounding samsung products (I am not blaming her she apparently was new), I wanted to test the knowledge of the supervisor, I asked the supervisor what is the SoC that is powering the S22 series locally. I gave her 3 options (Kirin (Used by Huawei Only), Snapdragon (International), Exynos(Europe exclusive)). She refused to answer, stating that the question is irrelevant to my issue. I understood the question is somewhat irrelevant to my issue, but the issue could also lie with the CPU (My Note9 Exynos has a black crush issue, it apparently happens only on Exynos and not Snapdragon), but I also wanted to test the competency of the supervisor (whats the point of being a supervisor if you dont know anything). She lost it and shouted at me for being irrelevant. TF? A simple question and you couldn't answer and instead shouted at me? I asked the staff who served me the same exact same question, same answer, asked a nerdy looking guy who seems to know whats the answer, and you know what? That man had the audacity to tell me he is off duty and will not answer my questions. Are Samsung service staff really that incompetent? Today I learned the truth the hard way. Apparently they dont care about customers and after their working hours, they dont even bother to help with my queries. A simple question, also cannot even answer. How would they earn my respect towards them, if they are so incompetent in the tasks they are doing, pretending to not see my phone's problem, after showing them the issue countless of times? And also the fact that they couldn't answer my simple question of which CPU the local S22 uses is just mindblowing to me. I have seen a man with a Note20 Ultra with a faulty power button. Service staff brought the phone in and 3 mins later came out saying problem is fixed stating dust is the issue. Of course the man lost it. Saying he paid a thousand dollar and the staff just saying it is caused by dust without telling him how to remove the button to clean up himself, or even do preventive stuff to prevent the same issue in the future. [link] [comments] |
| Posted: 27 Mar 2022 02:06 AM PDT Which US carriers actually support eSim? Looking to get the snapdragon variant of the S22 Ultra but need to find a compatible carrier. Currently using Fi for my US number, but "coming with a future update" doesn't really mean anything to me. [link] [comments] |
| Next ideal time to get S8 tablet Posted: 27 Mar 2022 08:00 AM PDT Does anyone recall how soon Samsung tablets typically go down in price after release? I missed out on the pre-order for the Samsung S8 tablet, after hesitating and wanting to wait on more details and reviews about the tablet. If I had pre-ordered, I would have gotten the keyboard cover for free and final price of $499 with trade-in. Right now, the same bundle/trade-in deal would cost me an additional $150 at least. Would it be better to wait until at least Labor Day or Black Friday (in the US) at this point? TIA! [link] [comments] |
| Posted: 27 Mar 2022 07:43 AM PDT Hey, without any BS please share your SOT for these 2 models. There is not a lot of honest reviews of the battery life out there. I've seen a lot of contradictory opinions which makes me believe most of YT test are paid reviews. From what I've heard S22 is beyond terrible, ppl on forums claims 3.5-4.5h SOT, some YT reviews says 7h SOT, which makes no sense. And for the fan boys, please don't give me such advice that if I'm a power user and 4.5h is not enough for me I should get S22U. Also I don't want to turn off half of the 'good stuff' life refresh rate etc. just to preserve battery life, if I wanted a medium-end phone with good battery life I would get Xiaomi. Please share only your SOT (after battery adaptation, this also will be one of the arguments), saying that battery last you for a whole day means really nothing. I really want to get S22 because of the size and photo quality but I have huge doubts and I'm starting to believe that Samsung screwed up this model, I never had iPhone but 13 pro is the same size as S22 and battery life is brilliant. [link] [comments] |
| Posted: 27 Mar 2022 07:36 AM PDT Kinda bummed that the pic uploading is now prohibited in this sub now, anyway... Behold... my Stuff and more Stuff and ofc S22 Ultra ... RED. *(ALL THE MODELS EXCEPT FLIP3s ARE EXYNOS)* Probably you would call me a fanboy after those but you got to understand that Samsung offers are very tempting ! So i started going down this rabbit hole last year when i got my S21U (jumping straight from Note 8 ) and i finished the year with two additional Flip3 and a Tab S7+! Then the new lineup came and with them, all new jaw dropping trade-in values for Flip3 phones, so i had to get the S22U for me and a S22+ for my gf! i threw a GW4 in the mix cause why not! For my Gf's S22+ 256 (Green) upgrade from Flip3 256 (Purple) upgrade i can't really dive deep much into it but since i set it all up for her and from the feedback that i got from her, i can say that she really loves it despite losing the WOW factor of Flip3, the battery is A LOT better , the camera lenses are huge but the Snapdragon processing was different in videography so it's kind of a bummer, Insta knowing the new lenses are huge and the fatness of the new aspect ratio is much better to use in the real world comparing to the narrow and supertall aspect ratio of Flip3. Green looks absolutely stunning and i kinda wish that they made the S22U design as same as the other two. Now coming to the RED ??? S22U 512GB which arrived 1month+ after i ordered it and all i ever knew about the color was couple of promo picture and videos about it, i thought i would receive a RED phone... but then i received this kinda orange/coral phone that doesn't resemble any RED color in it. i was furious with the fact that Samsung waited this long to send it to me and it couldn't even send it back and get the other one since i would lose the trade-in value for the other phone... here its compared to Black S21U, jumping from the classy black to that was hard and it started a new dilemma for me since now i had to find a new case to hide that color rather than showing it which was my initial thought about it when i got it , the Cases that i got for it + these, tried to find the best case that could cover that color completely and found out that Samsung silicon case is the worst case that i ever used in my entire life with the dirt magnet feature and dog's a$$ feeling on silicon but the leather case wouldn't be that much different going by the reviews in their pages. This Cyrill case doesn't cover the color but since this was the one that i bought for it even before i got the phone the combo kinda grew on me. i also know that there are countless fellow RED pre-orderers that feel same as me and i suggest them to take it for a ride outside and see if they could match it to their style and attire. i just accepted it since i love the Spen color and nothing beats the smoothness of that Cyrill case so I'm just saying F it and going BOLD with this phone ! So for the comparison coming from S21U to S22U (both Exynos 512Gb version) :
Overall it's a NOTE 22U upgrade the same as years before, a BIT better than the S lineup with SPEN inside, this doesn't feel like a yearly upgrade at all and Samsung are taking the focus from S/Note lineup to the FLIP and FOLD series, they've made an ECOSYSTEM of devices that work well with each other and they are just improving the non-foldable phones to perfection, which i don't mind but this is STILL not perfect as the videography is still not improved as iPhone 13 Pro series with PRO RES capabilities. all they care now is the PHOTOGRAPHY and ZOOM as they get the most headlines but please Samsung... videography is still lacking and even though Exynos models are garbage in that regard, snapdragon version are not that much better and still so much behind of iPhones. but the reason that i can't switch to iPhones are well know between Samsung fans as the Secure folder , Dex, Spen, goodlock , goodguardian and THESE CUSTOMIZATION LEVELS are not available on iPhones or any android devices. i just wish that Samsung FOR ONCE releases a fully baked phone DAY1 and not just make it better with software updates and region locked apps 6month later. EDIT: Adding some experiences about the chargers and compatibility issues with the SAMSUNG SUPERFASTCHARGIN 1.0 (25W) and 2.0 (45W) :
any tips, questions and suggestions are welcome! [link] [comments] |
| Smart Switch transfers SO slow now. Posted: 27 Mar 2022 07:11 AM PDT I sell phones and am a Samsung 21 Ultra user myself. I love my phone, best phone I ever had. I sell alot of Samsung's just because I love my phone so much. I have always used Smart Switch for my data transfers because it makes an exact copy of the customer's old device onto the new. For years it has been my go to for Samsung data transfers. Ever since the S22 came out the transfer time has been increased by a staggering amount. What used to take 30 -45 mins, now take 6+ hours. Most of my customers cannot wait that long so they have to take both phones with them until transfer cometes. I am going to have to figure another way for transferring data but it will not get everything over like Smart Switch. Has anyone else been seeing this issue or have figured out why it is taking SOO much longer? [link] [comments] |
| should you spend more on 256gb then 128gb Posted: 26 Mar 2022 07:12 PM PDT I'm getting the s22 plus but can't choose weather to spend more for the extra gb which one should I get ik it all comes down to how much I usually need but the feeling of knowing you have plenty water in the tank is what makes me want to get it idk what do you think? [link] [comments] |
| Posted: 27 Mar 2022 06:48 AM PDT Does this app really help improve performance at the cost of battery life? [link] [comments] |
| anyway to keep fingerprints while remove screen lock? Posted: 27 Mar 2022 04:54 AM PDT I love the use of fingerprints. They help me sign into apps, and open my screen faster (press with finger instead of click button then swipe, that's too much of a hassle) Problem is, some things don't work with lock screen (namely tasker and google assistant) What I want works in smart lock. When I'm home I can still use fingerprints and lock screen is off. Is there a way to enable that forever? [link] [comments] |
| Ordered S22 Ultra - Need Charger Recommendation Posted: 26 Mar 2022 09:07 PM PDT From what I can tell the S22 Ultra can handle either 25W or 45W. I see Amazon has a 45W charger for around $25. Anybody use either 25W or 45W and can say what the charging difference is? Any particular brand of charger you recommend? Anybody using a wireless charger? If so, what wattage are you using? I thought I read that it can handle up to 15 W? Anybody use the S10 charger while waiting for the replacement charger? I would understand that it's slower, but seeing if that would work for the time being. [link] [comments] |
| Posted: 26 Mar 2022 05:01 PM PDT I'm thinking about getting the led flip cover for my note 20 ultra but was curious if anyone has one and your thoughts on it. Can I control Pandora from the cover, see that I got a text or email? I use Gmail, outlook, and Verizon messages mainly and I like being able to see what I have on my sview case. [link] [comments] |
| Have anyone used Affirm before? Posted: 26 Mar 2022 02:04 PM PDT I noticed on Samsungs website we're able to use Affirm with 4 equal payments on a product. Have anyone used it before, if so what are the pros and cons of it? [link] [comments] |
| Posted: 26 Mar 2022 07:47 PM PDT |
| Extremely glad I didn't listen to Samsung chat support Posted: 26 Mar 2022 10:13 AM PDT So I was messing around with the Samsung website checking out trade in values for the new S22 models, seeing how much I'd pay and stuff, when suddenly one of the phone options I selected shows free galaxy buds pro with my order. I get super excited because that was enough to convince we to pull the trigger, but I accidentally refresh the page and it disappears. Honestly I couldn't yet remember which phone or storage size I had selected so after no luck in searching I figured I'd just ask the Samsung rep in chat which phone gives that offer. He very bluntly tells me that no phone at all includes free galaxy buds and I just misunderstood. I'm like whatever, and after another day of going back and forth I cave and start to place the order, but I decide at the last minute or I'll throw in a trade in for an old iPhone 6S plus along with my Note 20 Ultra even though it's only worth $35 bucks. And that's what did it, trading in the $35 iphone along with my Samsung somehow triggered the promo and bam, free $200 headphones and I couldn't be more excited [link] [comments] |
| Posted: 26 Mar 2022 03:04 PM PDT Can someone help me please ? I'm extremely confused :( It happens on this video: https://youtu.be/G1gPPE8_AeE It also happens in this video: https://youtu.be/xzOZF8Y8hSc I'm not talking about the zoom btw, Ultra is surely better on that [link] [comments] |
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