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    Thursday, February 3, 2022

    IT Career If you have never worked in IT, stop giving advice on this sub.

    IT Career If you have never worked in IT, stop giving advice on this sub.


    If you have never worked in IT, stop giving advice on this sub.

    Posted: 03 Feb 2022 06:57 AM PST

    I have had multiple run-ins with people giving phenomenally bad advice that could land people in the unemployment line and/or keep them there. Often when I check out these people's profiles, I find that they themselves posted in this sub only a few days prior asking for career advice to help them break into IT. One of these people was a truck driver. Another was a health inspector. None of them have spent a single day in an IT chair by their own admission.

    What's worse is that these people will criticize the advice of senior-level IT practitioners with years or decades of experience.

    STOP IT

    Respectfully, your experience in other fields does not translate to this one. The work culture in trucking has no parallels with IT. I'm sure you're very good at whatever you were doing before but you're going to need to be humble and accept the fact that you are entering new territory that is radically different than anything you've done before. You are not in a position to offer career advice to anyone here. You are especially not in a position to criticize the advice that experienced people are giving.

    This isn't your lane, yet. You need to put in time before you start mentoring others. I myself didn't start mentoring until I had 5 years under my belt, and even then what advice I was offering was basic.

    Many of us have mentored people to successful careers in IT. One such individual I know is on his second interview with my firm, today. He started out as a financial analyst. We know what we're doing, so please stop.

    submitted by /u/Derangedteddy
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    There are all kinds of Sys Admin roles, don't be discouraged when you have an interview like I had.

    Posted: 03 Feb 2022 04:29 AM PST

    So I have been a sys admin for a few companies and lately I have been looking into different opportunities. Yesterday I had an interview with a local government office and it sucked. They were obviously looking for someone more talented and hit me basically with non stop technical questions for an hour, much on web servers and windows HA clusters that I simply had no clue on. I have config man on my resume but they pressed for deep knowledge on it and I had to let them know that I reach out to an MSP for any advanced SCCM stuff. They pushed hard on communication and ITIL stuff and I struggled. Honestly I would not go in for a 2nd interview if they even asked it was just so uncomfortable and un personal.

    After that interview I had an interview with a local MSP that was way better, they seemed more down to earth and the technical questions were more on my level and open ended. All and all seemed like nicer people too.

    I just want to put it out there that if you are in IT don't shy away from sys admin roles just because of a bad interview. I have been a sys admin for a company before that had 50 people and just needed some one who could provision users in AD and o365 and call a vendor if there was an issue with anything else. To me the role of sys admin could be that all the way to this crazy government job with HA clusters and needing to know 3 different kinds of web servers, along with kuberneties git and other dev ops skills.

    submitted by /u/Darren_889
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    Currently on Service Desk. Want to aim for DevOps. Is Systems Administrator a good next step or is that aiming too low?

    Posted: 03 Feb 2022 08:25 AM PST

    Hello everyone,

    This is my first post here so sorry if it gets a bit long. (TLDR below)

    I feel like I know my goals in life. I just want to know if I'm aiming too low whilst trying to achieve it.

    My current goal is to be part of a DevOps team. Currently I work on a service desk in the Public sector earning ~£20500/year (it was the only job I could get out of university during the pandemic) have been here a year.

    I feel like I'm not qualified enough to make a DevOps jump just yet. I think I would need to take on a Systems Administrator role first. I think I would need to be hands on with dealing with live server environments to get the relevant experience.

    Qualifications and Certs

    BSc Computer Systems and Networks (did some CCNA but nothing to show for it. I will also be rusty) AZ-900 Currently studying ITILv4 foundation

    Homelab:

    I run my lab on 2 raspberry Pi's and a Dell R710 with separate computers dedicated to TrueNAS and pfSense (no vlans)

    Most of my services are run inside Docker: Nextcloud, PiVPN, GitLab, reverse proxy (hard coded in NGINX), Grafana + Prometheus (have setup and made one dashboard but that's it)

    I have configured Windows Server 2019 with AD and LDAP (and have created policies in the past). I create users and link new server folder shares in AD at work.

    My main skill I'm trying to get to grips with is Kubernetes (I have managed to deploy a pod and expose it but need to follow a guide closely)

    Cloud I run a Static website on Netlify and WordPress on Oracle cloud (I wanted something that allowed me to customise faster) Have made a few virtual machines on Azure and AWS.

    Tried to make an Alexa skill on AWS but didn't have much luck with linking to API. I could only do basic hard coded responses.

    Skills to work on

    Powershell and Ansible (I feel these are holding me back the most)

    Coding in general I am good at Python but certainly not very fast at it.

    I have been following https://roadmap.sh/devops as a guide.

    TLDR

    I think I have a wide range of skills and knowledge, but not many skills that I feel would allow me to jump straight to DevOps from Service Desk (likely not possible).

    What would be the best role to gain more relevant experience? My current aim is Systems Administrator but I don't know if that is aiming too low.

    submitted by /u/Bystander1256
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    How is the remote job search going for you guys???

    Posted: 03 Feb 2022 07:08 AM PST

    I am a system admin with about 7 years sysadmin experience and 9 overall (2 years T1 and then T2 help desk). I've applied to a little over 100 remote jobs over the last month and a half - almost all of these I am well qualified for. I've had 1 interview past the initial recruiter phone screen.

    Aside from that 1 interview I've had 4 recruiter initial phone calls where they "are impressed with my resume and experience" and "will send my profile to the hiring manager" but then nothing.

    I understand remote jobs get like a shit ton of applicants, but this is crazy lol. How are all of you doing?

    submitted by /u/AlexDonaldJonesTrump
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    I really want to go back to school for IT. I just don't know what career path would be for me.

    Posted: 03 Feb 2022 09:01 AM PST

    A little history, I have owned my own business for a little while and sold it. While owning the business I did all my own IT and support. I learned a TON I didn't already know and that made me want to make the change to IT. So here is the question, what path do I go? I would love to get some suggestions based on what I want from my IT job.

    I would like the job to be remote or at the very least hybrid. The things I know I like to do are Maintenance and repair, building and planning, problem-solving, network infrastructure, and everything in between. I also love to learn new things about technology every day.

    I know I don't want to talk to people all day (kinda introverted) and I don't necessarily want to code (maybe I just haven't found the right teacher yet). Definitely don't want to sell, just a little burnt out on it.

    Thank you everyone for any help!

    submitted by /u/Ovaljoker
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    How do you handle budget spending when you know you're about to leave an organization?

    Posted: 03 Feb 2022 08:30 AM PST

    Throwaway of course. I've been mulling this around for a bit, but I'm a bit conflicted and figured I would throw this at Reddit.

    I've been with my organization for quite for a few years, and I figure it's time to jump ship later this year. We're in a much better place than we were a few years ago, and things are humming a long fairly smoothly (knock on wood). That being said, the downtime gives me some time to add some certifications to the resume.

    However, given that it's company funds that I'm spending, is it burning a bridge by spending a whole bunch of money on certs for myself right before I leave? There is no clause requiring me to stay for any particular length of time post-certification, so from a legal/HR standpoint that's not an issue, but I suppose what would be the "right" thing to do here.

    Certifications are available to the IT team at any time (to the point I'm nearly begging folks to take some, everyone could spend 10k on a training and I'd still have plenty of room left over), so it's not a matter of hoarding training budget or anything of that nature. And I know that potentially my job search could take much longer than I'm anticipating, so there could still be that long term value.

    Or maybe this is just a non-issue all together and I'm just overthinking it and people won't care.

    submitted by /u/what_shoud_i_do
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    Anyone have Experience Working at microsoft as a Contractor (through another company)?

    Posted: 03 Feb 2022 07:44 AM PST

    I'm interviewing for a few MS jobs, through "insight global". I know these kids of jobs generally suck, and I'm not guaranteed to get hired at the end up 18 months. But My thought is with even 6+ months at MS (including 3 weeks of training), that will give a huge boost to my resume. If I don't like it, I can jump ship and get a job anywhere else . I'd be working with azure, so the experience is great . I have a few azure certs but have been having trouble getting a job , because I don't have much "real world experience". Can anyone offer any advice?

    Edit: I'd be leaving a full time role for contract , hence my uncertainty

    submitted by /u/Michaelscott304
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    How does someone with only a Comptia a+ certification and no IT work experience land a help desk job?

    Posted: 02 Feb 2022 06:11 PM PST

    It's a little scary to apply for help desk jobs knowing I don't have anything to put on my resume other than an associates degree, and the Comptia a+ certification but no technical work experience. How should i start by getting a job?

    submitted by /u/SkepticDrinker
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    Went to university after losing motivation to work, but am really unhappy with my situation

    Posted: 03 Feb 2022 10:44 AM PST

    Hi everyone,

    before I can explain my current situation/feelings first some context:

    I started in the IT industry pretty much right after school, around 2013 by doing an apprenticeship as a software developer.
    Meaning a mostly practical education working on real word projects at an IT company, while getting some schooling 1.5 days a week for 3 years. Luck was on my side, with the company I chose and learned a lot during that time. Afterwards I've been working on and off full time as a web developer, both in frontend and backend.

    Mid 2019 I ended up back at the company I had initially done my apprenticeship at and did a lot of the heavy technical lifting in two complicated projects in a row, which had not been planned and communicated very well. It was a lot of stress and left me unmotivated and unhappy with my current situation.
    Corona hitting at the same time did not make it any easier.
    Especially because it made me realize that what I valued most at the company I was working at were my colleagues and mostly only seeing them in video calls was just not the same as having a chat and a coffee together.

    Previously I had been thinking about maybe stopping working and pursuing a degree in Computer Science, partly because I'm in the lucky situation, that I get money from the government for studying I only have to pay back partly.
    At the same time I had a lot of interest in different topics I would just not find the time to get myself involved with, while working (e.g. compilers, os design, systems programming, ...).

    So me losing my work motivation pushed that idea back into focus and I chose to start studying at the end of last year. I moved to a different city and started Uni.
    While in the beginning it was expected that all lectures would happen in person, the infection numbers went back up and almost the whole semester was online. I've been at uni maybe about 5 times in the last half year.

    Now the first semester is almost over and I gotta say there have really been some issues:

    • the passion/motivation I used to have for IT really hasn't returned
    • the first semester is full of basics, which I'm really not interested in so much personally (or already know). While I'm expecting it be get better in the next couple of years I realized that I might have had a wrong picture of what university would be like.
    • a lot of the professors are really bad at teaching and presenting and seem to not care about that side of academia.
    • While hating presenting myself, I find that with some preparation I could do a better job than some of them.
    • In some subjects, we even only got recordings from 2018/2019 and were working through them at our own time this whole semester
    • the whole online situation and living in a new city, while most things have continuously been closed is not making things easier.
    • I was sort of expecting to get a bit of the "student experience", meeting new people and the whole jazz ...

    Another ting to note. Except for getting a degree for myself, there is really no point to it from a career perspective in my country considering the work experience I already have, unless I would want to go into very specific fields or end up doing a masters.

    Currently I'm planning to at least go through with the second semester and see how it is going then, but I'm finding it harder and harder to get motivated.
    Especially seeing as I could easily just find another job with my work experience.

    So to summarize my thoughts:

    • Did I just have a wrong expectation of what it would be like to get a degree?
    • Should I just hope the whole covid situation resolves itself soon and see how it is going then?
    • Have any of you been in a similar situation of choosing to get a degree, after already having a decent job in the field?
    • Any other recommendations of how to get into more "academic fields" of IT (like programming language design, compilers, ...) other than studying at university?
    • Should I just take some time off in one way or another, due to being burned out(just to clarify I'm not sure if I actually am, it just feels like it)?

    If this has maybe turned more into a live advice, than career advice question and is not really fitting in this subreddit let me know and I'll post it somewhere else.

    Thanks in advance for any advice!

    submitted by /u/t3xhnolyze
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    Anyone have experience in the bootcamp “Satellite”?

    Posted: 03 Feb 2022 06:57 AM PST

    Hey all, I have been and still am applying to different entry-level/new grad positions for a few months now and accidentally applied for one of these bootcamps called Satellite. The website is joinSatellite, since satellite is so basic im sure.

    I am wondering if anyone has experience with this particular bootcamp, it doesn't seem like Revature or other predatory bootcamps and it is all remote with a focus on certs and tech sales.

    submitted by /u/ballout12
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    3 years of applying for jobs and nothing. Is there another way?

    Posted: 03 Feb 2022 10:25 AM PST

    Hey there. Young (22) college student trying to start his career in... anything tech related. IT, cyber security, sysadmin, anything.

    On my last semester to finish my associates of arts, which allows me to transition into a bachelor's, but I feel like I have made no progress. My degree hasn't had a single class that felt relevant to my tech field, outside of a couple CS classes that were a total joke.

    During my entire time in college (2.5+ years of classes, yes it's a bit slower than average) I have been applying (with the help of family) to a bunch of different tech firms and local businesses to try to land me a starting position to get my career started. I need experience in something to make progress.

    Thing is, I can't do it. Went through plenty of phone screenings and actually landed 1 or 2 interviews within the past few years, which have ALL ended in ghosting. I know it's not supposed to be easy to get a job, but... come on, 3 years of applying and being ghosted all for nothing? This just kills all motivation I have.

    I can't get a job because I don't have experience or a degree. Even with this AA I don't think it'll help. I can't get experience without a job. I don't know what degree I want because I never had the opportunity to get a job and see what I want to do.

    I have some minor projects that I have worked on in general fields (website, game dev, programming projects, etc.), but it seems they're all brushed aside in any interview. I have never once seen them mentioned and any time I bring something up it's just ignored.

    There's no feedback on any phone screening I get. Every single screen is essentially just "What's your current job? Oh, you don't have a job? click" 99% of the time it's just recruiters that don't give me any helpful info on what the job is or what skills are in demand.

    I just... I'm at a loss for what I should do. Jobs are literally unobtainable for me, school feels like an absolute joke because 90% of classes are all irrelevant bs that have nothing to do with what I want to learn. Working on projects feels like a waste of time because no one cares, not even family.

    I'm almost finished with my associates, and no idea of what I want to do. I mean, I KNOW what I want to do, I want to get a job that will help me do something more with a "career" (if I can ever achieve such a thing...) in tech, but it's just hours and hours of applying for nothing.

    I know bachelor's are valuable for getting a job, but I can't handle the stress of a CS bachelor's and I barely have any valid options for an IT related degree. Because for some fucking reason in a tech-heavy area there is almost zero IT classes or degrees.

    My anxiety rises every single year as I feel no closer to any goal whatsoever. I've stopped applying for jobs right now because it's so stressy trying to figure out what they want and how I'm not supposed to be a useless pile of garbage that no company wants to even try to employ.

    I keep thinking, maybe there's another way, but I have no clue. Freelancing seems extremely unreliable, producing my own product is merely a luck of the draw, and doing things solo seems like a waste of time.

    I've always been told "IT is such a hot job market, you'll never have trouble finding a job!" But I guess that's just for people who are better than me.

    submitted by /u/ContemptuousCrow
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    Explain an IT concept in simple terms interview question?

    Posted: 03 Feb 2022 09:56 AM PST

    I am studying for a technical support interview I have today and I came across this question on indeed. The explanation was cool but Im still confused. What exactly does this mean? What are some IT concepts? Thanks

    submitted by /u/iamyiyaj
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    Resume pointers for first IT resume about redacting certain information.

    Posted: 03 Feb 2022 09:35 AM PST

    Hello everyone. recently I posted a thread about my low pay and lack of benefits in my Lead Technician job and the responses have motivated me to seek new opportunities. (Link at bottom)

    I've decided to create an achievements section that highlights all of the major jobs I've lead and managed. But confused on if I'm allowed to include client names and numbers. I'm not sure what would be considered illegal or a breach of contract.

    For example: "designed and proposed a $120,000 structured wireless network with 7 vlans at the Hilton Hotel Los Angeles.

    Another thing is that I've created a lot of system documentation and network diagrams that I'd like to showcase to a new employer. Would I have to redact my companies name and the clients name and sensitive IP information? The thing is all of my diagrams are riddled with my current companies watermarks and would be difficult to remove.

    Any tips on this will help greatly. Thanks.

    Here is the link: https://www.reddit.com/r/ITCareerQuestions/comments/si6sag/i_make_40k_a_year_with_no_benefits_is_it/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

    submitted by /u/Versakii
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    Level 1 Service Desk Technician? What to expect, any tips?

    Posted: 03 Feb 2022 09:12 AM PST

    Hi all! So I'm 18 and I luckily was offered a position at the military base here for a Level 1 Service Desk Technician and I am incredibly nervous.

    So my start date is March 1st, got my security clearance done and everything, but this is the most nervous I have ever been about a job.

    The "manager" of the service desk(In quotes because I don't remember what his title was) is this dude who's this hard military guy, he sounded pretty intimidating on the phone when I was interviewed.

    While I know some basic things about computers and really want to learn more and have a career in IT, I do not think my skills are going to be enough for this position. Especially after what they told me about it being a more Intermediate position, despite it saying level 1.

    Once I start I have to do 30 days of training and I'm really curious as to what that will look like.

    Anyone have any advice? Maybe what to expect? If you have worked as a military contractor before, what should i expect?How is a service desk technician different than a regular help desk position?Are they different?

    submitted by /u/defaultscamper
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    The Future of Network Engineering? Is Networking Dying?

    Posted: 03 Feb 2022 09:05 AM PST

    A bit of a background on myself:

    I'm a High School student, based in the UK. I'm pretty passionate about networking and have learnt quite a bit in the last two years (though small projects e.g. site2site WG VPNs, the DN42 BGP Mesh, Linux, Docker, Python Netmiko Automation, etc).

    Currently, I'm applying for Degree Apprenticeships in Net Eng, which (in the UK) is where you work and earn a degree at the same time. Where the company pays for your salary and tuition fees.

    As automation & SD WAN is becoming more prevalent, in 15+ years, would there still be the need for a traditional CCNP/IE engineer?

    At the moment, there seems to still be a market for high end contactors (~£600/day) in London, (probably something similar in the states). But would this change significantly, in the future?

    submitted by /u/Alternative-Put-2263
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    SRE salary negotiation. How much should I ask for?

    Posted: 03 Feb 2022 08:52 AM PST

    I am interviewing with a company for a remote Junior SRE position but title will just be SRE.

    The pay is still in discussion, they said the range is $70k-$90k but not set in stone. I saw online that the range can be from $80k-$150k so I asked them how much wiggle room, and if anything over $97k would be reasonable since the range is that big.

    The recruiter said yes since they are still deciding the range and there is wiggle room. Scheduled 2nd interview. Recruiter in 2nd interview did not mention salary at all or anything about benefits or compensation.

    They seem to like me enough but if they send me an offer. How much should I ask for?

    I think I only have half of the skills they are looking for and 2.5 years experience in IT.

    submitted by /u/3in-nail
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    How do I know which tech role/career is right for me?

    Posted: 03 Feb 2022 02:33 AM PST

    Hello tech bros! I need help!

    I have been interested in the tech industry for some time and I need to make a move soon when it comes to getting a career. Currently, I'm a bartender with no tech experience and with no college degree. I have been looking into these roles recently: Cybersecurity, Coding, UI/UX. so far these 3 have been very interesting and I have done enough research to get a small grasp of what it's like. However I'd like some advice from you guys and what you think would be best for me. I understand I have no college degree or any experience but I have researched schools on these roles as well. I'm nearly going to hit 30 so I'd like a stable for myself and I'm motivated to make a change in my life.

    A little about myself: I like to create, I'm very tech savvy to the point where I've built my first PC (which I'm very proud of) and I'm passionate when I stick to one thing, I'm very loyal and always by the book, I like to get comfortable where I work, and I always get along with my co-workers. I also like to keep a balance with work and life.

    Thank you for taking the time to read this, it will help!

    submitted by /u/Smell-Consistent
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    Current business analyst. Any tips for an entry level cloud job?

    Posted: 03 Feb 2022 07:59 AM PST

    I am currently a business analyst and most likely joining a business intelligence team soon.

    So most of my work is doing analytics, working with maybe some python/sql, excel, tableau/looker, stats (although not much), and business knowledge.

    However, I want to be in the cloud field (data engineering/cloud engineer/cloud networking).

    Honestly, my coding skills are just not there. They're lackluster. I haven't used my time wisely to improve them. Just feels like life is coming at me so fast.

    However, I have completed AZ-900 and AI-900 and i want to get an entry level cloud position.

    Could anyone direct my towards whether this is achievable if I put in effort to study 3/7 days of the week? Any tips on cloud entry level roles?

    -cloud support engineer -cloud operations analyst -cloud engineer associate -cloud security analyst (though probably not entry) -cloud infrastructure (not entry probably) -cloud consulting new grad

    Like its so hard to find an entry position where a company can train me and I can put my full dedication to it on the job + outside of work.

    I cant just quit my full time job but would love guidance on how to achieve my goal, what tech stack to focus on- fully mastering python? Learn bash/terraform? Get the associate level cloud engineer/architect certs? Watch a udemy course on networking basics? At what point do I even try to move out of my business analyst role to be more in the cloud?

    Any help would be extremely appreciated

    submitted by /u/Fit-Mycologist-6951
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    Is there any career path for IT Governance. If so, what is the scope of this field and which certifications are must to have for it?

    Posted: 03 Feb 2022 07:53 AM PST

    Also, is it any different from IT Project Management?

    submitted by /u/aikryptik
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    Hey Sysadmins, one-man shops, and cloud gurus, am I fukt?

    Posted: 02 Feb 2022 06:13 PM PST

    So, for some context, I've been in IT for 3 years and basically started from zero. I transitioned from another career by passing the A+ and joining a help desk for a cloud service provider. After a year and a half of answering phone calls and moving a majority of tickets to the second tier folks plus some user and tenant account creation, I was hired elsewhere in a Cybersecurity policy role. I found it tedious and boring and began looking for a way out. I found a job as a cloud system administrator, took the role... And now I think I may be fukt.

    I want it to be clear that I don't ever embellish my skill-set at all during the interview process. If anything I undersell. Also, the most advanced cloud certification I have is the AWS CCP, the most beginner AWS cert there is. I also have A+, Sec+, Net+, Server+, Linux Fundamentals, and BAI's RMF-P. The more I understand about the expectations this shop has for me, the more I think that they, for some reason, think I'm going to be their Azure-Jesus. So far, they have only created a few user accounts, no group policies, very few migrations have been started. They have no established SOPs or really any documentation. I haven't been made aware of any migration plan and it seems to me that this is some big wig's half-hearted plan to modernize. They are a small Enterprise-level, security-focused entity. I'm quite terrified that they believe I'm going to be able to miracle them into a cloud-heavy hybrid environment, when really, my AWS CCP having ass barely understands how to migrate a database.

    So perhaps the real question is how fukt am I?

    It would probably be helpful to know if anyone else has been in my shoes and did they survive to tell the tale? If so, how? Thanks everyone!

    submitted by /u/krbain85
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    Should I change my IT M.Sc. from Media to Management?

    Posted: 03 Feb 2022 01:13 AM PST

    Hello,

    I'm already one year into my Master's programme of Media Technology. My previous education is vastly based on business management and IT (B.Sc. and apprenticeship). However, I figured I wanted to try something new, therefore my current Master in media.

    Turns out, this programme is quite boring. A lot of topics are "lacking in purpose" or are "weak", especially with my business background. Nevertheless, the quality of the programme is quite high.

    I had to skip a few in-depth programming classes, since I was not really prepared with some basics (I'm more capable of the business maths (statistics and stuff) and programming languages like ABAP).

    I fear now, that I "ruined" my carrer with my media decision, since I currently have no idea what to do with my course choices after my graduation in around 1 year. And compared to other business masters, there is almost no economics in my programme to continue with business (I feel like my degree will be kind of useless in the end).

    My chances to switch to a different business programme is kinda low, however I dunno if I should give it a try. Is it worth the effort or should I rather stick around in my current master and go for the work experience after that? I'm more of an "career type" and feel kinda stuck right now.

    I really appreciate every kind words.

    submitted by /u/Ok-random-3998
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    How much experience before you’d be able to leave your first job?

    Posted: 02 Feb 2022 10:57 PM PST

    Assuming you had no prior experience or certs. Say you had to move, how much experience in your current role would you need before you think similar jobs would consider you? What about moving up? Something like L1 Helpdesk

    submitted by /u/cj832
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