"YOU NEED TO COME HERE IMMEDIATELY I HAVE A VERY IMPORTANT MEETING TO JOIN" Tech Support

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"YOU NEED TO COME HERE IMMEDIATELY I HAVE A VERY IMPORTANT MEETING TO JOIN" Posted: 06 Dec 2021 12:30 AM PST Sooo...early tuesday morning, I'm sitting with a few workmates who are in remote in our daily standup before the actual standup, suddenly I get bombarded with Teams messages by a user, urging me to come upstairs to check on her computer, because "it was acting up again" I told her I will be there in 15min after my standup, but that will simply not do, she has a VERY IMPORTANT MEETING TO ATTEND. I just sigh, excuse myself from my colleagues, drink the remainder of my coffee and head up. She's already standing at the doorway of her office, gesturing me to hurry up. Her: "none of the programs respond, everything is acting weird, nothing works!!!" Me: "have you tried restarting the laptop?" Her: "no I can't do that it won't let me!" I then tried to restart the computer and indeed, it was acting weird Opening the start menu only immediately opened the search query and then showed a constant space being input. at this point I look down and see her headset is resting on top of the spacebar of the external keyboard, which I remove. Me: "hey look your headset was resting against the spacebar" A look of mild panic settles in on her face and she angrily explains that this cannot be the case as she just set them before I came over. I asked her to describe one of the issues she was having. Her: "when I opened outlook it kept scrolling through the mails on its own" I asked her to open Outlook and then I held down the spacebar and to nobodies surprise the "error" she reported replicated. Her: "huh that's weird it does the same now" trying her hardest to look surprised Me: "yeah that's crazy. Anyway, whatever caused it, it's gone now, if you've got any other problems, lemme know" As I left she was opening teams to join her "extremely important meeting" it was her daily standup. submitted by /u/Rariity [link] [comments]

What is NumLock? Posted: 06 Dec 2021 06:15 AM PST This is from a few weeks ago. I was on a call with one of our remote workers who is very "experienced" in life (old). She calls saying she can not get into her Outlook. We try a remote control session which usually takes her 20 minutes to get the LogMeIn session set up on her end. At one point her computer "freezes" so I suggest that she restart it to see if that helps. This conversation ensues: User: My password is not working! Me: How do you mean? User: It says it's wrong but I know it's not. Me: Hmmmm User: Let me try again. User: Yeah, still not working. Me: Is your caps lock on? User: No Me: Okay, do you have numbers in your password by chance? User: Yes Me: Okay, is your Num Lock on? User: No Me: Gotcha, make sure that's on and then try again. User: Okay Me after a couple more failed attempts: Did you turn your Num Lock on? User: No Me: Okay. Turn that on and then try. User after a couple more attempts: I'm in! I don't know why it was doing that. My computer hates me. Me: Yeah, tech can be weird. submitted by /u/wondering-soul [link] [comments]

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