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    Thursday, November 11, 2021

    IT Career How I Landed my first IT job with “real” experience!

    IT Career How I Landed my first IT job with “real” experience!


    How I Landed my first IT job with “real” experience!

    Posted: 11 Nov 2021 04:10 AM PST

    After about 100+ applications to different roles in the IT field I recently landed my first IT job as a Field Service Tech with. Overall we are just imaging PCs and installing them in grade schools and colleges. I told the interviewed straight up that i have no experience doing any hands on PC stuff but i do have experience with virtual labs provided by my school doing security stuff like firewalls, vpns and etc. I expressed to them that i don't know it all but I'm trying to learn and they said they have no problem teaching! My first day is today, and i am nervous but excited. I can't wait to gain some experience while i finish my degree.

    I only have security + and I'm about halfway done with my masters in IT(cybersecurity). Have any of you guys started where i am and ended up in security? I'm interested to hear some stories before i start this journey!

    submitted by /u/EmanO22
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    Is a field tech with Spectrum a relevant job for IT experience?

    Posted: 11 Nov 2021 04:45 AM PST

    I'm 27, going to college for IT and I have an A+ cert. I can't get hired for help desk. Went through a pretty lengthy interview process but was told as much as they want to hire me for my customer service experience, I just don't have any experience. I was their second choice. I've listed my homelab, and some other projects on my resume too, as well as my job maintaining and troubleshooting CNC machinery. Tomorrow I have an interview with Spectrum to be a field tech, my brother used to do it and it sucks, but I want an IT job so bad. Is this a good direction to follow? I would be repairing and installing Spectrum internet/cable/phone services.

    submitted by /u/benjamintuckerII
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    I just posted last week about getting a new six-figure job. My old job just called me and said that they will give me $67 an hour on contract but I'd be obligated to stay for one year. So my choice is between a $100,000 salary with benefits or $140,000 with none.... any advice?

    Posted: 10 Nov 2021 02:33 PM PST

    The contract is to ensure that I would not leave the company before they convert me to direct hire and a six figure salary.

    The other job is a five-year-old company with a 1 billion dollar market cap. Full benefits profit sharing and paternity leave.

    I am leaning towards taking the full-time direct-hire position over the contract.

    submitted by /u/mimic751
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    Can I make good money with only A+ and Net+ certs?

    Posted: 11 Nov 2021 05:24 AM PST

    What job titles should I look for and about how much salary can I expect?

    Edit: sorry for confusing you all. I'm not asking to make GREAT money right away. I know that it takes experience. My question is for one with tons of experience and only those certs what's the pay ceiling. Most people say you have to get certs on certs on certs in order to make more money. I just want to learn from experience and not keep getting certs.

    submitted by /u/rderek89
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    Is this a fair salary for an entry level IT rotational program?

    Posted: 11 Nov 2021 07:11 AM PST

    I just got a voicemail message from HR and seems like I'll be offered a position for a Rotational program. While I'm very excited, I'd appreciate any advice on if this is a fair salary. When I spoke to the recruiter she mentioned this position is $66k salary(not sure about benefits and vacation yet). This is in Cleveland,OH. Would it be worth negotiating if I don't have any IT related experience? The only experience I have is an internship I did in Supply Chain Management which isn't directly related to IT. Thanks!

    submitted by /u/1120jj
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    How to negotiate for entry level job offer? Any advice appreciated!

    Posted: 11 Nov 2021 10:10 AM PST

    I'm currently a senior at undergrad graduating next spring, I got an offer for a rotation program with a very fair salary, although the benefits seem a bit underwhelming to me (3 vacation days and 5 flex days). I really like this program and the company(have worked for the company previously but only at a retail store, not a corporate role), and while I would like more vacation days I'm worried they might rescind the offer if I try to negotiate. I have a call with the recruiter tomorrow to let her know about my decision or any questions I may have. Should I risk negotiating for more vacation days and how should I word this to the recruiter? Thanks!

    submitted by /u/johnny3493930433
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    How to prepare for the CompTIA A+ exams of both cores?

    Posted: 11 Nov 2021 01:33 PM PST

    Hello everyone, I am interested in pursuing the CompTIA A+ certification in order to break into IT. However, how do I get ready to pass the test? What resources (books, videos, etc.) do you suggest using?

    Thank you in advance.

    submitted by /u/ToocTooc
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    Need advice about dealing with a boss trying to fire your manager

    Posted: 11 Nov 2021 05:43 AM PST

    Hey all,

    I'm still pretty green when it comes to working in IT, I'm 24 years old and have a little more than 3 years experience. about 6 months Desk Side support and about 2 and a half years IS Tech at manufacturing facility. My IS role I was involved in setting up production lines, setting up servers and line side support. It was a good all around job. I left for a job I thought I could grow in.

    I started my current job about 3 months ago. I was told the job is a lot of networking, server work and production support along with taking production needs and turning it into a solution. When I started my job I found out my main job is to verify the shipping numbers were exported correctly. For my first 3 weeks that was pretty much my job. That and responding to typical desk side calls. I have no issue with responding to desk side support calls as we are a team of two and someone has to do it. I've slowly been learning how things work here without the help of my manager. Its been pretty stressful and boring which makes me stressed. I like the see the work I do make a difference. To be honest, due to the lack of SysAdmin level IT work I've been looking for other jobs. I left a good company looking for growth and now I feel like I'm withering.

    On to the part where I'm unsure what to do. The Plant VP has made several comments about trying to fire my manager. He's mentioned setting up a meeting to talk about it but I just feel like a scumbag for even thinking about setting a meeting to talk about my manager. Don't get me wrong, I don't THINK my manager does much but he could be doing a ton behind the scenes. I just have no idea. There are a few things that I do KNOW though. He's always on discord, who hes talking to I have no idea. He has no drive to fix and security, networking or server issues and never really wants to fix anything just find work arounds. This is a big shock to me and it could just be that at my former job if something like that came up we worked hard and fast to get it fixed correctly ASAP.

    I just really want some input from people who are in the same field. Maybe people who have had similar experiences. I'm just worried about rocking the boat. I've never been in an environment like this.

    submitted by /u/Call_Me_Limp_Noodle
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    How to gain more resume-relevant experience without experience?

    Posted: 11 Nov 2021 05:40 AM PST

    I know it's been asked a million times, but my search results haven't really offered answers that I'm not already doing.

    A little backstory: I'm 43. AS degree (Liberal Arts, so basically I completed my core curriculum) and 42 hours short of my BS in Physics (Math and Astronomy minor). I'm out of financial aid, so finishing my degree is not an option at the moment. I've been in low-pay, entry-level jobs my entire life and am currently a security officer at a data center. I LOVE tech. Did a short stint as a data tech and fell in love with it. I have home experience with Windows and Linux. I've run websites for recognized 501c3s. I've done IT support for 501c3s. I'm currently the IT support for our local university's Astronomy department (the lab runs purely Linux desktops and has a Linux server while the university's IT department is strictly Windows) and I have CompTIA Net+ certification, as well as Google IT certs through Coursera, all paid for out of my pocket. I've done light scripting in Python, bash, and C++. All of this translates easily to my resume, but when interviewing for jobs, I always get the same feedback. "You interview great, you have soft skills, a drive to keep learning, and basic knowledge, but not enough experience."

    How do you gain more professional-level experience when they won't give you a shot? I can fiddle with home networks and deal with the University server, but that doesn't translate well to Enterprise-level experience. Halp?

    submitted by /u/kvanteselvmord
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    I am currently a student in college and I want to know about your experience working in the IT field.

    Posted: 11 Nov 2021 08:46 AM PST

    I am a student in college and in for an assignment we have to interview someone in our area of study. So if you can tell me about your job and answer these questions it would be much appreciated.

    1) Job title and company

    2) What do you do day to day?

    3) What are your main responsibilities?

    4) What do you like best about your job?

    5) How did you find your job?

    6) What advice would you give to a person entering this field?

    7) What is the salary range for various levels in this field?

    8) What are the working conditions?

    9) What qualifications are needed for your role?

    10) What characteristics of the job cause the most frustration?

    11) What kind of experience should I obtain to be more marketable in the IT field?

    12) Your name (if comfortable sharing)

    submitted by /u/DHammer0319
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    I wish to move up in IT but no idea where to start.

    Posted: 11 Nov 2021 12:10 PM PST

    I have been in IT for almost 10 years. I have went back and forth in Helpdesk and Desktop support and never truly grew from that. I am wanting to get into more advanced software support and actually learn networking but no idea how/where I should start. Any ideas on how I should start this journey? Should I just get an A+ Certification and move on from there?

    submitted by /u/Separate_Ad3313
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    Contract to Hire thoughts? Any experience after contract?

    Posted: 11 Nov 2021 12:03 PM PST

    Hi All,

    I been working as desktop support for a non-profit for several years. While I learned a lot, our environment is small and low pay. I been contacted and interviewed with a Biotech company for a contract-to-hire role for 3 months and they want me to start in December. The pay basically doubles what I make now. However, I never had any experience with this type of employment and is concerned about job security after my contract if they decide not the convert me to direct hire. Thanks.

    submitted by /u/wangxjj408
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    Any advice for getting into and finding remote located work?

    Posted: 11 Nov 2021 11:45 AM PST

    I have a EE degree and my first job was using automated hardware testing development, I really took to the software side. That included first line desktop/network support. I went back to school for a CS, but the experience was limited.

    I currently got into a industrial maintenance job, they had a need for software and intended to task me to database related work to support the people performing the typical maintenance. Management changed and doesn't look like any time soon or at all I would move into that role.

    Outside of work I like to be outdoors, such as hiking. This lead me to think about IT jobs that are in remote locations. I have no idea of the need for such a job. My IT experience is stale, but I did enjoy it. Any suggests for remote, and employer willing to train?

    submitted by /u/ececs
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    Technology 'Consulting' - Feeling lost - Where to from here?

    Posted: 11 Nov 2021 03:52 AM PST

    Feeling really lost on how to progress with my career.

    I joined a consulting firm within their technology function straight out of college through a program, although it has felt rather project management-y.

    I studied Information Technology and Information Systems (Major in Ent. Info Mgmt and Minor in Networks/Info Sec)

    Over my 5 year tenure I've had experience with the following:

    • Oracle ERP Implementation
    • Vendor Procurement/Sourcing
    • Business Analysis
    • Data Warehousing / ETL / Data Analysis
    • Delivery Lead - Data/Analytics Platform
    • Technology Strategy and Technology Planning
    • Business Architect / Enterprise Architecture Governance

    I feel like i've not really had any specific skill set and no idea what the next step is... I'd ideally like to move into User Experience or Cyber Security and not sure how...

    Has anyone else followed a rather broad consulting experience? Where did you go after you left?

    submitted by /u/quiliaa
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    I'm a working professional in another field - can I do IT work on the side?

    Posted: 11 Nov 2021 10:55 AM PST

    Hello, I am a professional in another field who makes decent pay for my area (~90k). However I have a strong interest in computers, and for the past year or so I have been setting up my own homelab. I am interested in setting up more than one income stream for stability's sake (the other industry is getting a little wonky with the economy lately). I'm also just curious if I can put my newfound skills to work.

    How feasible would it be to work full time in one field and do IT work on the side or the weekends?

    In the process of setting up the homelab I have been picking the brains of a few contacts who work in IT and working through my home server services with them - they are impressed with my troubleshooting and problem solving thought processes, and encouraging me to think about a side career or career change into IT.

    I enjoy working with computer hardware, the Linux CLI, setting up docker images, etc. Setting up a web server has been a bit daunting to me and I offloaded that to a premade docker image, but I'm willing to learn. I have been told to start using Ansible and deploy my servers using that. And as for social interfacing, I enjoy working with people and can hold a professional conversation. My day job has me immersed in working with people, committees, teams, etc.

    I guess I'm just not sure where to start. Comptia+ certs? I know you guys say they're not worth as much as real experience, however I might just get the certs to have something to put on a resume other than "I'm getting a little bored at my day job, but not enough to leave."

    Should I learn a programming language? Or get more comfortable with bash scripts?

    submitted by /u/plexdozer
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    Possible opportunity moving from Helpdesk to QA Testing has me conflicted

    Posted: 11 Nov 2021 10:49 AM PST

    My current position is extremely slow, with little to no hope of moving up, though it does give me a decent amount of time to work on my CCNA and teach myself windows server stuff to try and move to a Jr Sysadmin position somewhere, but no luck yet.

    I'm being offered a job by an MSP, essentially QA testing and networking hardware before deployment or resale (they buy used equipment from clients) and subsequent inventory management. It's a 10% pay raise, a better commute, and they spoke of upward mobility into Systems Engineer positions within the company, as well as paying for Certifications, though only JNCP was specified.

    Would this be the right move, or should I stay in my current position and continue to self teach?

    submitted by /u/mej71
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    I love my HD job but I feel like I'm getting underpaid

    Posted: 11 Nov 2021 06:57 AM PST

    Hello Reddit.
    Last spring I graduated with a Bachelors in Cyber Security and then I proceeded to look for a job, I had no experience so I had trouble finding one. While job hunting I passed the A+ exam and I've since passed the SEC+ exam as well.
    In June I found a job at a local small MSP. I started off doing intake as a form of training but then I was allowed to try and close some tickets while on the phone if I thought they could be resolved quickly (<15min), I usually ended up closing 15-20 tickets a day that way.
    Recently I moved to Tier 1 HD and I'm no longer on the phones and I like it even though now I don't really get to do any troubleshooting anymore.

    So overall, I like the job and the people I work with are really nice, and I also believe I'm performing pretty well (according to our internal metrics).
    I'm also gaining valuable experience and I'm learning a lot while working here. The only thing that bothers me is the pay. I'm currently getting paid $16 an hour and I feel like I should be getting more.
    Is this reasonable pay considering my lack of experience?
    Should I try to find other jobs with better pay now that I have some experience?

    (I'm located in the Baltimore metro area)

    submitted by /u/burgersbobs
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    How do I get into the cyber security industry (entry level-wise)?

    Posted: 11 Nov 2021 10:37 AM PST

    What do I have currently? - ITIL 4 Foundation Cert - ServiceNow System Administrator Cert (New York-2019) - High School diploma

    Overview: I was starting to go down the ServiceNow route but sure enough I ran into the roadblock that many face when trying to get into the IT field for the first time which is experience, experience and lastly, EXPERIENCE (oh and also a fancy little bachelor's degree from a university) .

    This frustrating gate keeping aspect that the HR of many companies use to dismiss you as unqualified- disregarding any certification you may have or willingness to learn- is ultimately what has rendered my faith in the process of getting into IT useless and (from my perspective) downright impossible.

    That's when I happened to come across the sub-industry of cyber security. Of course this was mentioned in my study of ServiceNow and ITIL, but I never really dug deep enough in it until now, after my failure in my pursuit for ServiceNow jobs.

    What I have learned about cyber security entry-level jobs so far is that you don't need a fancy degree, or much qualifications really. Its still about experience, but rather in a much more accessible way- which is through hackathons and other rather accesible ways to practice hacking which are relatively easy to find online. That's not to say that certification aren't required however, but that's where my question comes in.

    The bottom line/my question to this sub: - What do I need to get into this industry of cyber security?

    *to include the certifications I need *to include any relevant extra-curricular activities I can use/do *to include networking strategies (as I've heard many say- it's not what you know but who you know)

    Thank you in advance! :)

    submitted by /u/Coolguys5
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    Do you guys recommend hiring a resume builder? First time seeking help desk work. Want to minimize job hunt if possible.

    Posted: 11 Nov 2021 10:27 AM PST

    Hello all,

    Just getting started and looking for my first help desk job. I would like to minimize the amount of time i spend doing a job hunt… do you guys recommend hiring a resume builder? For anyone that has, how much was it and how was your experience? References to past positive experiences would be nice. Ty.

    submitted by /u/Steadyarcher
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    What should I do? Same Career, New Company.. Stuck

    Posted: 11 Nov 2021 06:35 AM PST

    Trying to decide my next move.

    I have been offered a new position with a new company making roughly 20k more than the position I'm in now, however, the new position is contracted to hire, no PTO, no benefits. TO start its remote but will transition to the office and hour drive for me.

    my current position is 100% remote. I have been here for 9 years but no opportunity to grow. basically, I'm bored.

    What should I do?

    submitted by /u/byknisha
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    Considering going back to university for my bachelor's while working fulltime.

    Posted: 11 Nov 2021 03:35 AM PST

    Have been working full time in a NOC for around 7 months now. Great experience. Have learned heaps. Technically 'have my foot in the door' so to speak in the IT industry.

    I'm wanting to get into cyber security (who isn't, right?) but have felt compelled to go back to uni (dropped out after a year) and study part time towards my compsci degree. Online study is fairly flexible and have heaps of down time in my job to accommodate it. Student loan is interest free.

    Am I nuts for wanting to go back to university part-time to get my bachelors in CompSci?

    submitted by /u/hyssop_
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    Would you take a Sysadmin job where your boss and the rest of the IT staff are based in India and you are the only IT guy in based in the US?

    Posted: 10 Nov 2021 04:32 PM PST

    I am about to interview for a system administrator job for a startup that is headquartered in the US but has offices in India and the United Arab Emirates. I was told by the HR person that for this position I would be the only IT person in the US, the entire IT staff (including my manager) is based out of India. I will basically be responsible for managing the IT needs of their one US based office/headquarters. I'm curious if this is something I should avoid at all cost or is it not a big deal. The position pays about double what I make now and allows me to work with AWS and do cyber security tasks, which is basically exactly what I am looking for. I currently do level one help desk so this position would be a huge advancement for me. Any insight would be appriciated.

    submitted by /u/xxxxxxxxxx
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    Seeking tips that will help me prepare for network admin job interview.

    Posted: 11 Nov 2021 09:15 AM PST

    Hello guys, I am having interview for Network Admin l . Can you give me tips to help me prepare for this?

    submitted by /u/dip202020
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    Started a new position, concerned if it's a good fit.

    Posted: 11 Nov 2021 08:55 AM PST

    I recently left my old job as a specialty engineer position and started a position in what I was told was a support/IRC position at a new company. I am concerned because I left my job as a Engineer because I wasn't very good at it, I don't really have the skillset or the desire to build the skillset to be a programmer/system guru. When I started this new position a week ago I discovered that the rest of the team are Support Engineers and that the job expectation on me is that I am a Support Engineer despite my title being a Technical Support Analyst. From what I understand this team is extremely new and nobody can really tell me what my role on the team is or what the granular expectations on me are. In general starting here has been a major cf my managers did not know that I was hourly, everybody on this team has been here for no longer than 2 months and they ran out of money to get me access to the software that allows me to do my job. I was lead to believe in my interviews that this job would primarily be a IRC team where clients could call in with critical issues and we are the bridge for support/engineering but it looks like we have no client interaction and are purely internal. Furthermore this team looks to be designed primarily to create good documentation on critical issues which I don't understand since I am not actually supporting any of the products that people are calling in about. I have asked for conversations with my manager to try to get some of these questions answered and the best I have gotten is a I don't know what your role or responsibilities are here, this team is too new. I have been contacted this week from a recruiter of another company for a application support position that I applied into a month ago, I am unsure if I should set up a meeting and hear them out. I have been only been at this position for a week but I am starting to get concerned that I am about to be forced into a role that I will hate, what would you do?

    submitted by /u/MongoMangoMan
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