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    Thursday, September 2, 2021

    IT Career Is this normal for a help desk job? I have varying schedules and hours week over week.

    IT Career Is this normal for a help desk job? I have varying schedules and hours week over week.


    Is this normal for a help desk job? I have varying schedules and hours week over week.

    Posted: 02 Sep 2021 04:58 AM PDT

    Is it normal for a help desk job to have

    Wildly varying schedules, including different start times and end times, different days off week over week. Some days don't even have 8 hour shifts. I don't know if I can handle different schedules day over day. This is the stuff you see in retail work, and I've been late to work and even missed work thinking I was supposed to start later.

    Pay $16.50 an hour with a promise of full time work

    submitted by /u/ButterfreeAtLast
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    Is it worth it to move on from a 65k general IT job to a 45k Cyber Security Analyst role?

    Posted: 01 Sep 2021 05:16 PM PDT

    I've been trying to break into cybersecurity, and while applying to companies for a while this is the only one that has offered me a job. Do you think the future potential would be worth it if I took a 20k pay reduction for the next year or two?

    EDIT. I am a JR system administrator, but mostly do T1 to T3 support.

    submitted by /u/ITtoaster
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    I'm stuck and need some advice on which career path to choose.

    Posted: 02 Sep 2021 04:25 AM PDT

    Hey guys! Grab your popcorn 'cause this is a long one.

    Okay, so some info on me, I'm 24 years old and graduated last October with a Software Engineering degree. Up until now I've worked with a couple of programming languages as expected of a software engineering grad(duh) , but I'm not an expert in any of them. I was interested in web development, but after the semester ended, so did my interest. The same happened with everything else, and I couldn't figure out what to focus on to make a career out of it.

    Now, after almost a year wasted, I still haven't figured out what to do. I worked bit on web development but I didn't know how to start a project from scratch and complete it. Also looked into networking, found out about Cisco, and started preparing for CCNA but stopped half way as a few of my friends recommended to go for AWS, Microsoft Azure and other cloud certifications.

    By now you're probably thinking I can't commit to anything, and you're right. I don't know what career path to choose. I've been looking into DevOps as it's on fire right now. CCNA was interesting as well. I really like coding, but I think if I choose web development as a career right now there's no way I can land a job as the market is flooded with freelancers and more experienced devs.

    I live in the Middle East, and have 3 months internship experience in web development. And here they don't even consider you for a job if you don't have at least 5 years of experience. So it's been difficult to find a job.

    Thank you for taking the time to read this and any advice would be appreciated.

    submitted by /u/Laser_-
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    What's the best way to look for remote helpdesk/system/desktop jobs in the USA?

    Posted: 02 Sep 2021 05:26 AM PDT

    I've seen a lot of different answers on this but most seem to come from pre-covid times. I want to move to another state eventually and want to have a job before I do so. I have a bachelors in IT, several Comptia certs, including A/N/S, and some experience working remote tech support/helpdesk for a call center.

    Should I use a recruiter like Teksystems? Should I apply for jobs in the state I want to move to and hope they have a remote option? Or is a website like WeWorkRemotely my best option? Thanks it really helps a lot.

    Edit: If it makes a difference, I do live in the US.

    submitted by /u/HonestCabinet
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    NOC Engineer interview questions and help on how to go about it??

    Posted: 02 Sep 2021 08:27 AM PDT

    Hello Everyone,

    So i applied for a NOC Engineer job. I believe its entry level but im not sure if i am fit for it. I know all the tcp/udp, vpn, ports, IPV4/IP6 and other network stuff. I suck at networking but heard it is a good way into Cybersecurity. Anyone have any tips on interview questions and what they would ask, i looked some up but would like some input on those who have went through it. I currently hold my sec + and AWS CCP.

    submitted by /u/Ivanthebull
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    I’ve been in a entry-level cybersecurity position for about 6 months.

    Posted: 02 Sep 2021 05:39 AM PDT

    I'm sitting in a Jr. analyst role for about 6 months. I see intermediate-level positions open all the time. When do you guys think is the right time to move up?

    submitted by /u/Pailehorse
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    Executives getting high on their own supply with nonsense digital transformation

    Posted: 02 Sep 2021 03:23 AM PDT

    I started in Jan 21, since then everyone who was on the team when I started has left. 10 people all up including myself - already got new role. Half left because it's a terrible work environment and the rest of us started looking for work when it was announced that they would be outsourcing all testing services to IBM.

    I was Just about to log off for the night and one of the executives sends out a slide pack outlining the "Digital transformation plan" that has been underway for over a year now apparently - when it comes to testing services part (Where I worked) the key point was "Build knowledge base, retain core talent to make on boarding quicker and easier - Currently Amber"

    And I'm sitting here like - how can you be so disconnected from what is actually happening? Everyone left you fools, there is no core talent, you let them walk out the door and how the hell does this align with outsourcing all testing to IBM?

    submitted by /u/Ok_Programmer1052
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    Nine Years a Support Tech and still not a SysAdmin

    Posted: 01 Sep 2021 09:48 PM PDT

    After nine years in Helpdesk/Technical Support roles of increasing responsibility, I was passed up for a System Admin role this week (it went to a more junior support guy), and I'm wondering what it means for my future at the company I love. We have a small team of less than 8, and if I'm not qualified for the SysAdmin role, I'm not sure what comes next for me.

    My passion lies in desktop administration. I am solely responsible for the deployment and reliability of 200+ laptops, have implemented WDS, MDT, WSUS, and centralized anti-virus, and I deeply enjoy understanding Windows-based systems. I want to help bring my company to Azure AD and Endpoint Manager and modernize client administration according to Microsoft's framework.

    My company doesn't have "cloud administrator", "desktop engineer", or any other job roles like that. It's just Helpdesk Support and System Administrator. I feel like it may be years before we have the capacity to support an additional system admin or some job role that focuses on Azure administration (which is just a sysadmin). I don't want to leave my company because its mission is important to me, but I can't see what my career progression looks like after this week.

    submitted by /u/Webin99
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    Has anyone ever completely choked a job interview?

    Posted: 01 Sep 2021 09:34 PM PDT

    So I have to vent a little because I'm completely embarrassed and trying to not beat myself up too much but I completely botched a recent job interview. This was for a desktop support position for which I have previous experience and felt I was solid candidate for the position. I'll give a little backstory, I took a desktop support internship my 2nd year of college which lasted for around 6 months and looked like it was going to turn in to a full time position until covid hit. They could only bring me back part time but I couldn't complain I was now a considered a desktop tech, had my own coverage zones, and worked pretty much full time but that didn't work out because they went on a full blown hiring freeze 8 months later and actually had to let me go. Tough break but I walked away with a lot of confidence and overall it was a great experience.

    Leaving that role I took a contract job working help desk for a really large environment with the goal of getting hired on permanently as desktop support as soon as a position opened up. I was able to jump right in to the help desk role because of the experience of my last position and after 6 months I have definitely hit the ceiling of this current role and I'm ready to move on. Sure enough a desktop support position opened up at my current company I work at and I was able to secure an interview. I felt pretty confident going in to the interview and things started off good until the questions started. There was a manager and 2 leads interviewing me, the manager started off asking me a few questions of which I was clueless on on and the questions didn't really sound related to the position but I answered honestly stating I wasn't too familiar with the technology. He then says "Oh disregard those first few questions those were for the interview I had scheduled tomorrow". I thought whew ok maybe this isn't starting off too bad, he then proceeded to ask me 2 more questions I didn't know the answer to and that is about the time the train fell off the tracks. He then asked how well I was at scripting in which for some reason I answered I don't know how to script but yet I have wrote a few small PowerShell scripts at my last job to help me find Windows 7 computers in certain OUs. He asked me about AD and Group Policy and I answered by saying I work with AD but don't have any experience with Group Policy even though I have my own tech blog/website in which I have a few guides on creating GPO's. I was having a hard time putting coherent sentences together at this point and this is where the other 2 Leads started asking me the standard interview and tech questions but I was such a mumbling mess I had a hard time answering them. They asked me questions regarding MFA, end user network troubleshooting, and troubleshooting Outlook connection issues all of which I deal with multiple times a day in my current role but yet I couldn't give them a straight answer without second guessing myself and just sounding like a hot mess. I kind of pulled my self together right at the end of the interview but at that point it was too late.

    Has anyone else ever gone through an experience like this before? If so how did you build your confidence back up? I'm going to stay on the grind and hopefully I don't let this affect me too much.

    submitted by /u/codecerrer
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    Do you think changing type of help desk jobs matters in the long run when you begin to specialize?

    Posted: 02 Sep 2021 07:27 AM PDT

    I currently work as a Help Desk Technician for an MSP that provides tech support for internet service providers. I just accepted a new position for a company that does MSP tech support for businesses so less network troubleshooting and more software based troubleshooting, password resets, active directory stuff, etc. Part of my reasoning for taking the job is I got a decent pay raise for accepting the new offer lol. I don't make enough at my current position so I had to look for something different and went for the first offer I got.

    I eventually want to transition into networking and I am currently working on getting a CCNA. I eventually want to move to a junior networking position, some kind of NOC work, something involving networks obviously. I think they partially like me because of my interest in networking as they only have 1 network engineer and not a lot of other people on the team have much networking knowledge. I was sort of nervous about the job because I don't want to move too far away from my career path. I really love networking and for the time being want to stick with it.

    Do you think the difference in help desks will really matter in the long run? Or may even be beneficial because at this new job I will be getting exposure to enterprise technology and that really excites me. I am hoping to prove my worth so to speak and once I get that CCNA start asking them more about helping with network engineering/management stuff. Its a smaller company so I think I will be "wearing more hats" so to speak which I know can be stressful, but good for growth.

    I know I will be doing some work with Azure, Active Directory, and some other tools that they use for remote work.

    TL;DR: Got a new help desk job that is different than my old one. I am wondering if moving away from more network troubleshooting will be detrimental to my future ambitions to be a network engineer.

    submitted by /u/dumbtechnoob
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    High school graduate working full time got offered Merit America IT support program

    Posted: 02 Sep 2021 07:27 AM PDT

    I know literally nothing about what an IT does, this program is offering all of these things and I can get a google IT certificate out of it, but I don't know if this is for me. I read on a 2 year old post from here that it's hard work and that it pays off because they help you get a good job, but how can I know if this can be for me if I don't even know anything. What would an entry level IT worker even do? As a person who loves math, physics, and medicine, is this the type of career a person with those interests would like?

    submitted by /u/watertheodz
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    Cisco Technical Consultant Engineer Full Time/CoOp

    Posted: 02 Sep 2021 06:44 AM PDT

    Hey everyone. I got invited by Cisco to join a career webinar for a possible position as a Technical Consultant Engineer Full Time or CoOp.This is geared towards new grads. Anyone have any info on this role? Whats it like in this role and working for Cisco? Anyone know the process to get hired? I appreciate any info. Thanks.

    submitted by /u/Alphadominican
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    Does Anyone Else Have Trouble Remembering What You've Done or Articulating it During A Job Interview

    Posted: 01 Sep 2021 08:00 PM PDT

    Hi All! First of all, let me say that I apologize for the poor title, but I honestly don't a better way of saying it.

    For context, I've worked in IT my entire adult life. I did web development right out of high school for a musical instrument retailer, then worked with two small regional MSPs while working through my bachelors. I then worked for a small start up doing product development, and did some contract product development. I took a year off due to illness, and I worked as a contractor with a bank for a year before jumping to an 18 month support contract for a hospital. For the last 7 years I have been a systems administrator for a vocational school system until I was furloughed a little less then a month ago.

    I've had a few interviews... well, 7 actually. A couple of offers, but I turned them down. The first one I turned down I shouldn't have, but I didn't want to take 15k a year paycut with an hour long commute and they pulled a switcheroo by trying to make me write COBOL for that salary. The other turn down was for 30k a year for a systems admin role. I was proud of myself for not laughing on that one.

    Anyway, I'll probably make a separate post to address that to ask for pointers, but the point of this is a recurring theme I've seen:

    They ask questions like, "What's the hardest thing you've ever done?". I'm like, "Well, anytime you have to figure out something like payroll not working at 4:50 on a Friday on a brand new system it seems hard, but the second time you encounter a problem it's easy."

    The truth is I don't really remember something that Herculean. It's just part of the job.

    Similarly, the'll ask me how I do something. Well, if I were sitting in front of my computer I could probably show you, and if I close my eyes like a dunce there is a 50/50 shot I could tell you as I see it myself. But there is a reason I'm not a teacher/trainer. I can give a vague answer like, "It's under the control panel, you change it there."

    Does anyone else have these issues? How do you deal with it?

    P.S. I know some of the younger folks are like, "Dude, you've had jobs before. Don't you know?" Well, the hiring process was a little different then, the market was different, and I was younger. I was a lot cockier, my reality distortion field worked better, other then the the first gig and the last gig people came to me.

    submitted by /u/khantroll1
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    Beginner in IT field. Need some help with getting into certifications

    Posted: 02 Sep 2021 05:15 AM PDT

    Hello, I'm a 22F. I'm interested in getting into IT and I've seen so many certifications and I'm wondering which one is the best to start out with. I don't have any experience in IT. Is it better to get a degree or are certificates fine? And what do you recommend me getting these certificates from? There are so many options online and I'm a bit confused.

    submitted by /u/Bubblegumgal-21
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    I’m very interested in the IT world Where should I start?

    Posted: 02 Sep 2021 01:30 AM PDT

    I'm really interested in the IT world I've tried watching YouTube videos on where to start and everything is a little confusing. I have no experience and prior knowledge. Where should I start ? I was looking into taking a CCNA course. Would that be too complex for a beginner?

    submitted by /u/Mari_Bari-2000
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    3rd line network engineer equivalent roles in Canada

    Posted: 02 Sep 2021 06:11 AM PDT

    Hey Guys,

    I know that the title of engineer is a protected title in Canada that requires an engineering degree. This is not the case in the UK, so what should we be looking for in terms of roles in Canada that match that line of work? I appreciate it's a bit generic but I hope you guys could help us.

    In the UK, this role is pretty much taken up by people with network support experience/CCNA, you're essentially handling out of hours changes, upgrading devices, call outs from 2nd line support if a system is down.

    If you need more information feel free to ask but we're just looking at what roles to search for.

    Thank you!

    submitted by /u/TropicSeeker98
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    How to get an entry level salesforce admin job with no experience?

    Posted: 02 Sep 2021 09:43 AM PDT

    Hey everyone! I'm currently in the process of getting my salesforce admin certification. I plan to have it done by the end of December. I'm currently working as a controls engineer and I have a B.S. in Chemical Engineering. I only have a year of actual job experience (I graduated Dec 2020).

    Just wondering if anyone had any tips / strategies. Also, is this even attainable? Or should I continue working my engineering job and work for a non profit or volunteer on the side?

    Thanks!

    submitted by /u/onlyhereforthegays
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    6 months into first ever IT role (IT Technician), hoping for some guidance

    Posted: 02 Sep 2021 03:10 AM PDT

    Hi all,

    Just an overview- I'm just about to pass probation in my first IT role, where I'm working as an IT Technician for a small company. I love the job, it's varied and allows me to do a bit of everything- from networking, to system administration, to software support, to installation and setting up and managing devices, just to name a few things.

    I moved from a job in compliance to this role, obtaining my CompTIA A+ and Network+ in order to get into the field. Since starting this job in March I've also gained my Security+ and Azure Cloud AZ-900 (this is something that was useful for work, and that I also had an interest in learning).

    I would ultimately like to get into cyber security, specifically pen-testing, as it's what I'm most interested in- I've been enjoying spinning up Kali linux VM's on my home PC, and making my way through TryHackMe challenges and lessons over the past few months.

    My question is- when would be a good time to start seeking a new role? I've convinced myself that I shouldn't move from my current role until I have at least a year and a half/2 years experience, just because I think that looks better on a CV (and if anything fell through at a new position I'd hate to have to explain '6 months here, 3 months there' on my CV), however I also don't want to arbitrarily stay somewhere when I really should be looking to move on. I'm obviously still learning in my current role, and I'm also looking at taking other certs in my spare time, though I haven't decided what to take yet.

    I suppose my 3 questions really are-

    When would you start looking for new roles? Do you think my plan of sticking around here for at least a year and a half is a good idea?

    What certification might you recommend as my next one, bearing in mind security is the route I'm wanting to go down?

    What kind of salary do you think I should be asking for when I move on?

    Thanks very much in advance for any advice.

    :)

    submitted by /u/oeko
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    Offered Job and have never had Hands On Experience

    Posted: 02 Sep 2021 08:47 AM PDT

    I just got offered a job after sitting for two interviews.
    Never had any hands on experience and only been studying IT for a year.
    Very nervous and don't know if I can hack it, smaller company, only has one IT guy there and he is self taught, been working there for 25 years and never taken a single IT course.
    He expressed need for better security and saw that I took a course on it, but really it was just an introductory course and I told him that.
    Expressed he wanted some wireless equipment incorporated in Network but doesnt even have a network diagram or topology at all and said that could be my first project too.
    Dont really know what im getting myself into and would love if anyone here could help me out.
    Anything experience or tip/tricks would go a long way.
    Thanks. Cheers.

    submitted by /u/ZKremonas
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    Career Switch Contractor Path Review Hope It Will Help Other Deciding to Switch

    Posted: 01 Sep 2021 10:55 PM PDT

    A few facts before I get into my switch:

    Disclaimer: this is a real story, I waited until I was free of any contract to write a review. I have not been asked by any company mentioned to write anything. These are my own personal opinions from my personal experience. A few different people have stated I should share this somewhere, do reddit it is and maybe LinkedIn after.

    I'm extending myself a bit on this part, but as a child I went back and forth from a lower middle class family to living in section 8. Primarily due to the recession. At one point in my late teens to early adulthood I was homeless and living in bad areas. I did have opportunity to touch technologies at a much younger point in my childhood, but I never really had my own device to play with later on when I was at a cognitive level to really explore what that opportunity meant. It wasn't until later that I got a laptop for college as required for online learning and got curious.

    Jumping ahead a little I didn't know what I wanted to do/could do as a young adult. I had an "uncle" that had made a lot as an owner operator in the trucking industry, so I said why not. It could get me out of situations I faced on the daily. So I was a tractor trailer (long haul) truck driver from my 21st birthday until about 2 years ago (I'll be 30 in October). I drove otr off and on, and after a year decided I needed out. I continued to drive while getting an online degree.

    I started my online degree (UOPX) intending on going for a BS in business administration. Around the one year mark (had a bit of time to mess with my new laptop) I found some free programming tutorials.

    I couldn't switch to CS, the only option available was a general IT bachelor's course (mostly management), with a cert in general programming. UOPX is awesome for working people with a family btw.

    I rarely slept right for years while working 90+ hours a week 2-3 months at a time. However, any time I was awake, not driving/on duty, and not doing course work I was learning Java. A lack of needing sleep mixed with pushback for more than a 10 hour rest period helps. I never drove with less than 6 hours of solid sleep, I ensured I could continually run down my logged (drive line) hours, and utilized my smartphone or laptop during live loads. NEVER DRIVE TIRED and for you noob truckers out there GOAL.

    Much of my excess time where I could practice programming was spent on a smartphone at a shipper or receiver watching vids, reading tutorials, and wishing disabling autocorrect when practicing on a phone actually meant disabling ALL autocorrect measures. I'll never look at a variable or a semicolon the same way again.... At certain clients where I knew it would be hours, but not enough to reset my 10 I would open the laptop and use my jetpack.

    I spent almost a year and a half after graduating off the road, sending out 30-50 resumes a week to various companies (basically any job post on any site I could find). I did custom resumes/cover letters, stopped being picky with positions, followed a ton of (frankly bs) tips I found. I didn't get a single call back, and a couple companies even asked me if I was interested in driving for them instead.

    Now for the long story of the last year and a half....

    One day while working part time jobs trying to feed my kids while giving myself the time to pursue my dreams (grinding resumes, practicing, etc.), I received an opportunity. One that I probably would've ignored before (I've done my research on the odds and usual struggle), on LinkedIn from a recruiter at a company called Cognixia (Collabera in other countries). It was the start of the pandemic, they offered training from home, and it was the same minimum wage I was getting anyway. So why not I thought.

    This is where my journey really began. I said yes, against all my instincts, against the research I had done. This was probably the only opportunity I had for escaping life as an otr trucker. There's nothing wrong with it, there's a lot more involved than people think. I just had spent years doing it, and couldn't stand another call home where my kids asked "daddy when are you coming home I miss you".

    I said yes to the recruiter, I don't know why other than I had read up on many other contracting companies, but not this one. I rolled the dice. I joined for the contract to hire with 3 months training. I found I could almost sleep through much of the technical training, it had been almost 5 years of intense full stack Java practice for me already. I thought I knew everything about Java I needed too, but the tutorials I had practiced were dated. Don't get me wrong some of the training was dated on purpose too because of the organizations they contract with. During the training, I brushed up on spring boot, learned about microservices and ways to improve restful apis, and got a taste of corporate AWS.

    After three months my class went from ~130 people to me and 12 other people. 12 amazing people that unfortunately didn't all make the cut when the cards were down and companies were interviewing talented people that could code their way out of anything if they were as lucky as I am

    I jumped on the first opportunity I was given to interview. It was at a tech giant in the financial sector, you might know them as Capital One. What I applied for wasn't my dream programming position, it was labeled as prod support at the time. A new type of team the company was trying out. I went for it though, and after an intense testing regiment and recorded interview I landed the position along with someone from a previous training group.

    I took the opportunity because of the extra hours incentive primarily (mouths to feed). My contracting company was upfront, 45k a year for the first year and 50k the second, but this was a guaranteed minimum. I would get on average 60 hours instead of 40 in this position. I did too, my first year I made closer to 65. Not what I was making driving company trucks, but not that far off.

    When I first started I realized that full stack or prod support were both not correct. At Capital One it's a whole different ball game. You can do whatever to improve the system or processes, but if you touch it you own it. My team did and does do prod support, but we have also been doing devops/sre/whatever someone wants to label us. We basically just do whatever is needed or might be needed in the future, and we're expected to not only learn enough to be experts at what we handle, but improve, automate, or even completely change whatever we touch.

    Remember, I came from working all day everyday and pushing myself on top of it. This IS my environment. I went from thinking there is so much I can do to improve, to knowing it thanks to Cognixia and Capital One. I've created applications that I have seen make a real concrete difference in many people's lives. I've learned languages and techniques I never thought I would. I've learned architecture and processes in different areas that I thought were only for data scientists or front end devs.

    I spent just over a year before I got converted to full time, with help from key people at Capital One especially and support from Cognixia. It's only took about 1 year and 3 months and 3 days (including training) since I broke into the industry and then made full time with a company.

    Now I am a full time associate at the best organization in the financial industry, making wages and benefits comparable to FAANG jobs, in a work environment I couldn't love more, making a difference through logic and creativity doing what I'm passionate about.

    I decided to make this post as a reminder. YOU make your path and decide your future. Not just your's, but your children, siblings, cousins, spouse, etc. Switching careers can happen, no matter what you used to do or where you come from if you have the drive and don't doubt yourself (and a little luck along the way).

    submitted by /u/seraphsRevenge
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    How to set myself up after military IT/cyber service?

    Posted: 02 Sep 2021 08:07 AM PDT

    Hi everyone!

    I'll keep it short and sweet. I am about to join the Air Force (waiting for my orders to tech school) as a Cybersecurity Officer (my exact job is not known because I have not attended tech school yet). I have a very strong motivation to set myself up well for life post military and want to make as high a salary as possible to set myself up for retirement as early as possible. Post military, I am thinking about a manager role in software security or any type of blue team operations with a potential push towards a C-suite role if the cards line up correctly. Here is some additional information about me:

    - BS degree in Computer Science. Willing to use GI bill for masters in cyber and/or also considering an MBA once I get out if it'll help.

    - Will have an active TS/SCI once I leave the military along with certs/work experience

    - Air force has different positions available depending on how I perform at tech school. Generally speaking, these are read team, blue team, manager of base network admin, manager of network admin for a deployed location. I am studying for my sec+ and working to improve my core skills (networking, linux, windows knowledge, etc) to push for a blue team/red team role because I believe those will give me a good transition to a post military career.

    In summary, I'm very excited to serve my country in such a consequential/impactful field but want to set myself up well for life after in a manager/director role. I would appreciate any tips/advice/roadmaps that you have on how to position myself for a lucrative/consequential job post mil. Also, if anyone is a vet and has advice on how to succeed in a cyber military role, I am all ears!

    submitted by /u/chennaiboy99
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    How do people with no experience/knowledge in IT get jobs in IT?

    Posted: 02 Sep 2021 03:02 AM PDT

    I'm asking as someone who is literally studying an IT related degree and still having tough luck with finding a job different from my current starter ticket support job.

    Some of my clients are the highest tier IT support (judging from their titles and that they are working on super high priority incidents) at very large companies (household name large). And yet, other than a few ones with an actual CCNA or some other certificate... Most of them know NOTHING about IT.

    I've had clients who are unable to google how to do a simple configuration change (you literally type into google "how to do X" and follow the guide, that's how I learned) and even when providing them with instructions, they request you to walk them through the process step-by-step because they don't get it. Recently, while on a P1 call where the company's whole business was down, I had someone ask me what a MAC address is and if it's the same as the IP address.

    I'm just thinking - do these people with no actual qualifications have some secret tip about getting jobs that they don't know how to actually do? I am actively job hunting right now, and while I try to apply only to jobs I'm certain I am qualified for, I'm starting to wonder if that is the wrong approach.

    But if I did that, what about technical interviews? I would feel super embarrassed if on a technical interview I was so lost I couldn't answer anything.

    What is your opinion? What do you do when job hunting?

    submitted by /u/flyblues
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    For the young professionals in IT. How often are you looked down upon or disrespected because of your age?

    Posted: 01 Sep 2021 04:51 PM PDT

    In three different offices, I've been the youngest by at least 20 years. So you can imagine it takes time for people to have faith in my abilities.

    submitted by /u/Marktheory
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    Job change into different field (form electrical eng to IT)

    Posted: 02 Sep 2021 05:33 AM PDT

    I am currently working as a system operator for a grid control center. It is shift work which after 3 years is becoming quite taxing. Now, there will be a vacancy in our department in the IT section of our department. They are responsible for the control system e.g. everything visually corresponding with how it's in reality, if system shuts down you have get it running somehow, fix little errors etc. Now my background is electrical engineering. So, I dabbed into the world of coding during uni or internships. I am good at the basics in java and VBA and continued to write little macros that would help my at my current job to automate processes and save me time - nothing mind blowing just something to keep my knowledge alive.

    Now, I am struggling with myself whether I should try out an application. Like I said I didn't study IT so I am not feeling that confident when I think about changing. After all it's not just about programing and I feel I have only mastered the basics.

    Should I still give it a try ? After all there should be many things that are new even for someone who studied IT and the company probably will have to invest time into teaching anyways. What is your opinion ?

    submitted by /u/Marthin1234
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