IT Career [Week 28 2021] What would you like to know Wednesday? General Question Thread |
- [Week 28 2021] What would you like to know Wednesday? General Question Thread
- What websites to check out for job listings? Value of company based vs 3rd party job boards?
- PSA: The Types of recruiters that might try to hire you
- LinkedIn - Setting Up for Future Success? How Many Connections is Too Many?
- Certifications for help desk looking to advance to Sys admin
- Is this a "real" help desk position and is this considered IT experience?
- What are some good scenario questions to ask applicants for a helpdesk role? Something that really gives an understanding of Thier analytical thinking!
- PentesterLABpro or Pentest Academy or ITproTV or other
- Following up my IT journey after 9 months, the journey continues
- Career change; not sure what positions fit my experience or where I might be successful?
- Is a BS in IT with a specialization in Data Technologies enough to get jobs in data i.e Data scientist, engineer, analyst, architect, etc?
- Barriers to communication. Why communication is so important, especially in your corporate sectors. You need to work on yourself to be able to present yourself better and be confident of your self. Know you strength and weakness learn from them and know your abilities.
- Think i just bombed my interview, yikes! oh well, it happens
- Do any of you work in the brewing/distilling industry? If so, how does that work?
- Currently working help desk but I’m not enjoying sitting at a desk.
- Switching companies with different benefits trying to weigh each option.
- Changing career to IT and I need help with choosing my major.
- Mailman switching to IT soon and need advice with my situation.
- Deciding to become a TAM at a start-up or stay in Consulting?
- Given more and more demanding responsibilities for a student job - am I being underpaid?
- CYOT (choose your own title) - Requesting Advice on unique opportunity
- Asked to postpone interview with final interview already scheduled
- Selling your home lab experience to employers to land the job
- Current IT Manager - Career and Certification Guidance needed
- Do core certs actually help in tier 1 helpdesk? looking to get some insight
| [Week 28 2021] What would you like to know Wednesday? General Question Thread Posted: 14 Jul 2021 01:12 AM PDT Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments]  |
| What websites to check out for job listings? Value of company based vs 3rd party job boards? Posted: 14 Jul 2021 04:22 AM PDT I realize that knowing a person in a company is the best way 'in' to any job really. That said, sometimes you don't have that option for a variety of reasons. So, what companies publish on their own site and not a 3rd party? What companies are more open to job applications from the outside? I'm keeping this more open ended for all roles for anyone who finds it rather than asking for anything specific. *by 3rd party, I'm loosely referring to LinkedIn, indeed, zip recruiter, Glassdoor, etc. Thanks! [link] [comments]  |
| PSA: The Types of recruiters that might try to hire you Posted: 14 Jul 2021 07:12 AM PDT Just to clear up some confusion that seems to exist. This is specific to the US, but probably similar for other countries as well. In general, there are three types of recruiters: First, the Executive or Retained Recruiter. These are people hired to find high-level and difficult to find talent - directors & C-level execs, architecture-level technicians, etc. They are usually paid up-front to perform a search, and then also a placement fee when someone is actually hired. They're external to the company doing the hiring. They do a lot of work through LinkedIn and will reach out to potential candidates directly to talk about a specific role. Second are internal recruiters - these are people who are employed by the hiring company to find candidates. They're usually part of HR, and their job is to find resumes to pass along to the hiring managers. Their compensation is not tied to whether people are hired or not. In larger companies, this might be an entire team or department. Third are Contingency Recruiters - they are paid only when someone is hired, usually based on a percentage of the candidate's salary. They're also external to the hiring company, and they're the ones that take a very shotgun approach - they'll try to get you to apply to any position they can just so they'll get paid. These will be the most likely to reach out to you randomly about positions you may or may not be eligible for or interested in. In addition to these, there are also temp staffing/outplacement services which are kind of peripheral to recruiters. The worker is actually an employee of the staffing company, and their cost is billed to the company they're 'working' for. Important notes:
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| LinkedIn - Setting Up for Future Success? How Many Connections is Too Many? Posted: 14 Jul 2021 02:31 AM PDT Graduated 10 months ago and was heavy on LinkedIn, adding randoms in my field whether it be potential colleagues or recruiters. But, I usually just "accept all" whenever I receive a random request. Is this bad practice? Besides an irrelevant feed of strangers, will this be a downside to recruiters? Do I only want to connect with people beneficial and in my field? I wonder if thousands of randoms is a downside... Also, is there a best way to use LinkedIn while I'm not actively looking for work? How's do I optimally build my network for the future? Slowly make new connections in companies I'm interested in? Make posts to showcase my work and "flex my talent"? I would like recruiters and talent from these companies to say hi eventually [link] [comments]  |
| Certifications for help desk looking to advance to Sys admin Posted: 13 Jul 2021 09:18 PM PDT Hey all! Hope everyone is doing well and thanks for reading my post! I've been working help desk/tier 1 for 6 months now at an msp. I love it, as crazy as it gets some times, I love IT and I love solving problems with my clients! That said, I am looking at the next steps in my career. I'm 25, no degree and half of an A+. I was initially going to finish that certification, but upon getting my foot in the door people (friends, family) told me that it's good for getting the first job, but not really helpful for moving on. I was thinking of getting my MCSA or going that route (silly me) but they have killed those certs. Some people tell me to start working on azure certs (very interesting stuff) but I'm not sure those would help me take my next step (honestly, would they?). I like working with servers and systems, I have equipment and a lab at home that I play with a lot, I would really like to add some education to this. Sages and wizards of Reddit, what do you think would help a guy like me get into a systems administrator position (yes I know I need more experience, I plan to get that). It may be worth noting, we don't have any system administrator positions where I am at. Thank you for reading! :) [link] [comments]  |
| Is this a "real" help desk position and is this considered IT experience? Posted: 14 Jul 2021 06:26 AM PDT I kind of already asked this before but I have a but more information on the position. Now that I have been here for about a month I can say a bit more about it. I previously said that all we really do is help teachers and staff with navigating their "portal". We also do password resets but not through AD. It is simply passwords resets on the main website. We answer the phone with IT Help desk and deal with a ticketing system. However, that's probably about it as far as IT. We try to give them any technical help we can but normally we just create a ticket and someone else handles it. We are basically the middle man. Is this considered IT experience? Should I use this "experience" to get another actual IT help desk position before trying to move on to something after help desk? [link] [comments]  |
| Posted: 14 Jul 2021 06:44 AM PDT I have a dozen or so scenarios that I run through with potential helpdesk applicants just looking for any ideas of other good ones people might have to ask during the interview process. Thanks! [link] [comments]  |
| PentesterLABpro or Pentest Academy or ITproTV or other Posted: 14 Jul 2021 05:33 AM PDT I am a recent Network graduate meaning to break into CyberSec/Network feild in Sydney but you know how this breaking thing works. So recently I grabbed myself and started doing TryHackMe and getting started into HackTheBox just to learn and grow myself there. What would be the next step to learn. Learning from any of the above mentioned platforms or just getting on with VMs or any other platforms? [link] [comments]  |
| Following up my IT journey after 9 months, the journey continues Posted: 13 Jul 2021 09:31 PM PDT Hello everyone! I made a post 9 months ago here about the networking position i was being considered for. 3 days later i got the promotion with my company, and just earlier today i'm being promoted again to networking admin, i am so glad to be part of the IT world and the great community of you guys for all your advice. i always thought that progressing would be hard, it was at first, but now i'm where i want to be, doing pen testing and other activities related to cyber security along with other work that aligns with networking. thank you guys much, and don't get discouraged ever!! [link] [comments]  |
| Career change; not sure what positions fit my experience or where I might be successful? Posted: 14 Jul 2021 06:40 AM PDT I recently had to drop out of a degree program before I was finished, but through it have acquired the following certs:
There were also courses in subjects like Python (which I enjoyed quite a bit) and PowerShell. I have a previous Bachelor's in Journalism. I never did anything with it, but I am still skilled in research and writing. I have looked a bit into technical writing, but I think I would prefer writing as only one part of my work. I have atypical PM experience (~4.5 years); my role was to train and manage large remote teams who were completing pretty low skill level online work for machine learning projects, write instructions/manuals, calculate payments, etc. I was not involved in the tech development side. I'm familiar with PM styles like Agile only through study. I enjoyed PM work, but it was challenging in that particular environment. My last year with the same company as above, I split work with a colleague who took on the PM role while I managed all help desk responsibilities (knowing I wanted to make a switch eventually). I handled a huge number of tickets and emails for multiple projects and was the only point of contact for most of those teams. It was actually kind of a nightmare situation for reasons, but I found it satisfying to be the problem-solver. I wouldn't mind this type of help desk work again if I had to do it to get a foot in the door, but I think I'm capable of more. I am not clear what roles I might be suited for with the experience and education I already have. I'm pretty open to anything at the moment. What sounds like a good fit to you? [link] [comments]  |
| Posted: 14 Jul 2021 06:34 AM PDT I am currently a sophomore at the University of Cincinnati and I am majoring in IT - Data technologies. It is basically an IT degree with 6 classes about data. I don't know how good an IT degree would look when applying for some of the jobs I listed above. I have researched these jobs and the main degree that is listed is a CS degree. How would it compare to someone with a CS degree? If anyone is confused about my major, here is the curriculum for it :https://webapps2.uc.edu/ecurriculum/DegreePrograms/Home/MajorMap/5478 If a CS degree would be better for the jobs listed above, what kind of jobs do you think I could get with this degree? [link] [comments]  |
| Posted: 14 Jul 2021 10:16 AM PDT Hi I have written a blog which will help you understand barriers to communication and also methods will help you improve your communication. https://carolinejoseph.co.in/how-to-overcome-barriers-in-communication/ [link] [comments]  |
| Think i just bombed my interview, yikes! oh well, it happens Posted: 14 Jul 2021 10:14 AM PDT just got back from an interview and to be honest I think I didn't do well. i definitely needed to practice more. things I feel I did wrong: gave pretty short responses, needed to give better experience examples, and needed to ask more questions. it was only for an entry-level job so the interview experience was good. at least I made it past the test and got to the interview [link] [comments]  |
| Do any of you work in the brewing/distilling industry? If so, how does that work? Posted: 14 Jul 2021 10:10 AM PDT It seems like an interesting industry and I wanted to see if there's a way to combine it with a love of computers. If you are in this type of industry/position, I have a few questions:
And if course...do you get to take home any product? [link] [comments]  |
| Currently working help desk but I’m not enjoying sitting at a desk. Posted: 13 Jul 2021 11:21 PM PDT I am working on a help desk right now, but to be honest I'm not really liking it. I used to work for the school district as a custodian during high school and I really enjoyed working for the school district. I just applied for a job for the school district maintaining and installing cameras in all of the schools across the district. The pay goes from 20 to 30 per hour with amazing benefits. Would that still be considered a job in tech? I have an interview for it on Friday and I really hope I get it. [link] [comments]  |
| Switching companies with different benefits trying to weigh each option. Posted: 14 Jul 2021 06:05 AM PDT Hello, I'm currently in a conundrum and I know it's up to me to decide but, I'd really appreciate others personal opinions. Currently I'm working as a sys admin making 59k a year, bare minimum health coverage, decent 401k and employee stock purchase plan, three weeks of PTO unpaid over time(I can easily get pulled into 10-13 hour shifts and weekend projects) and $100 on-call weeks. This other company is very interested in me and quickly agreed to 80k a year, with paid over time after 40 hours. This second company doesn't have good health coverage as well so I'll chalk that up as a draw but, the 401k is pretty weak in comparison and I will only get two weeks of vacation instead of three. Is the 21k raise worth it? [link] [comments]  |
| Changing career to IT and I need help with choosing my major. Posted: 13 Jul 2021 11:25 PM PDT Hello Im making a career change from cabinet maker to IT and I really need some help with understanding and choosing my major and also job prospects from each one. My options are Information systems, Networks and security and Software development. Thanks [link] [comments]  |
| Mailman switching to IT soon and need advice with my situation. Posted: 14 Jul 2021 05:18 AM PDT I've been reading over post and comments on how to proceed with this switch. All has been very helpful, especially what was posted in the About section for entry level positions in this subreddit. I'm now looking over resume formats and what I can put down to get noticed for a position. I have obtained my Comptia A+ this month and I have my Security+ since November 2019. Took a year off in 2020 from studying for obvious reasons but also don't fix what's not broken. I held on to my Usps job until things kind of evened out. I do have a small issue on what to do from here. I'm still at Usps and I have my scheduled vacation for Aug 20th to Aug 28th. How do I approach this in an interview? I didn't think I would get my A+ this soon and I'm WAY ahead of schedule because I thought I'd earn it maybe a few weeks before my vacation. My wife and I already made our deposit and really can't afford to lose that. Because of that I am wondering should I work for my Network + to have a better chance at securing a job when I start applying? Should I go ahead and start interviewing and explain I can start at the end of August? I'm not familiar on how to deal with this. I've had past experiences with applying for jobs and mentioned something similar and has to skip events like that because they needed someone then and now. Does this happen in IT as well or would everything work out when explaining my schedule? [link] [comments]  |
| Deciding to become a TAM at a start-up or stay in Consulting? Posted: 14 Jul 2021 08:58 AM PDT I am interviewing for a TAM position at an AdOps/Cyber Security startup recently acquired by Goldman Sachs. I wanted to hear more about an experience of being a TAM and if its a good role? I did my undergrad in CS but I never enjoyed programming as much or was as good at it, but I was a great project lead. I went into Tech Consulting and have been here for about 3+ years (its a company similar to Accenture but smaller) and almost all my projects have been PMO or managing the client rather than technical. Most of the skills I've learned in Azure have been through certification training and independent work. I do however love getting the technical knowledge and managing clients. I like the idea of being a TAM but am a little worried for joining a start-up in terms of job security. But to be fair a consultant doesn't have the best job security as well since I've been on the bench for 2-3 months before. Thoughts? [link] [comments]  |
| Given more and more demanding responsibilities for a student job - am I being underpaid? Posted: 14 Jul 2021 08:57 AM PDT Hello there. I made this post a while back asking if student IT job was worth anything. For a quick recap - it's a helpdesk position at a large department for a large R1 university which I attend. I started 4 months ago and it's the only IT position I've ever had. My responsibilities have included more or less anything that is asked for in tickets - sometimes this is just easy account creation, license troubleshooting - but I've certainly had more complicated hardware troubleshooting and more open ended problems with university adjacent software. I service around 600 users, and I'm the person who responds to their tickets 90% of the time. I've been working 40 hours a week since the semester has ended, but i'm still classified as part time. I'm paid $12 an hour and have no benefits other than schedule flexibility I guess. We had a power outage related crisis and I was responsible for a lot of the response to that. I was the first on scene when this happened and was the only one there for a while trying to get things back online. I responded to almost all of the tickets that occurred the week and a half this caused problems. I worked a 47 hour week and then a 62 hour week when that happened. I've been spending a lot of time on the backend that I really never expected I would be. As that ended I was told to develop a new directory server, and was given an old piece of documentation that is now severely deprecated. I've been making progress on that, but I'm still responsible for responding to almost all the tickets that come in. I'm having a difficult time managing both of these responsibilities. I'm really clueless about the greater world of IT, but I did some looking online and it seems like this is uncommon for intro level IT jobs, and my pay doesn't seem to be what other Tier 1 supports get. Does it sound like I'm getting underpaid? If I am is there anything I can or should do? I like the flexibility i get in this position but i'm also having a hard time surviving just off of the pay i'm getting from it. [link] [comments]  |
| CYOT (choose your own title) - Requesting Advice on unique opportunity Posted: 14 Jul 2021 08:13 AM PDT I have a unique opportunity in my current trade skill job where as I can choose many different job titles due to the hats I wear However none of them are strictly IT and HR can't make them IT. Currently have: college for database admin cert, basic thermodynamics and trade skills, and am currently in an associates for cyber security and data assurance My only tech experience was out of highschool, an internship program for a year assisting the director of technology at a federal prison facility, but that program has disappeared and I can't gain any official documentation How can I leverage a job title into IT experience without being shadey? Edit: I currently do IT work in both databases, using a troubleshooting ticketing system, and light scrupting. But my title is administrator and is non-IT focused [link] [comments]  |
| Asked to postpone interview with final interview already scheduled Posted: 14 Jul 2021 08:07 AM PDT Hi everyone, I'm applying as an Android dev. Here's the company's interview process:
I've finished 1 to 4. They scheduled 5 and 6 today and tomorrow, respectively. I was surprised they scheduled the final interview also. Here's the issue: I've never taken a system design interview before. The recruiter gave me pointers so I have a better idea, however this made me realize how unprepared I was. Two hours before the interview, I chickened out and decided to ask for a reschedule. I was honest with my reason: I was not confident I will perform well and needed more time to study. I asked for 2 weeks since I needed to file for vacation leave on my current work. They have not replied yet. Did this hurt my chances for this job? I've invested so much effort into this, I did not want to risk a bad interview because I was unprepared. [link] [comments]  |
| Selling your home lab experience to employers to land the job Posted: 14 Jul 2021 08:05 AM PDT I am always seeing posts about setting up a home lab to gain experience. My question has anyone here used their home lab to get a job? If so how did you present it? Was it listed on your resume or did you bring it up in an interview? [link] [comments]  |
| Current IT Manager - Career and Certification Guidance needed Posted: 14 Jul 2021 08:00 AM PDT I am an IT Manager of a Business Analyst Team who is looking to further my career as I am in a bit of a rut. I don't really want to switch careers out of IT but at 45 (22. Years in IT) I just need a change. I am doing a ton of research on my own but figured I would reach out here. I don't want to be a programmer/dev but would like to get back to something more hands on. At this point I don't really want to go back to being a BSA as looking at those open positions it would be too much of a pay cut. I am thinking training / certifications may be the way into a newish career. Since I am footing the bill (my company would pay but then I have to stay up to 2 more years ) what are some certs that provide a good cost to return where I am not coding? Total comp is 150ish with salery/bonus is low cost of living area. Would be fine in that range, or more, obviously. [link] [comments]  |
| Do core certs actually help in tier 1 helpdesk? looking to get some insight Posted: 14 Jul 2021 04:04 AM PDT im not talking from a resume perspective, im talking about the things you learn in core certs like A+ Net+ and Sec+. from what i gathered (my last interview) the manager told me most people are hired with basic highschool education. the question is, are those certs actually helpful when it comes to getting the job done, or its just a very shallow representation of what helpdesk actually is? [link] [comments]  |
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