Backup? We have a RAID, don't we? Tech Support |
| Backup? We have a RAID, don't we? Posted: 12 Jul 2021 12:30 AM PDT A story from here a few days ago reminded me of a customer I had back in like 2008 or something like that. We were a rather new IT consulting company providing all the services for small and mid size companies up to being a mid-size MSP later on. Kind of a success story actually. So I was talking to the customer about a new setup for the their single on-site server. It was a Dell server with a physically installed domain controller which also served as file server and print server IIRC. Backup was done on a tape which should get exchanged daily but was forgotten about every second day or so - the usual. I was consulting him to a new server machine and splitting up the functions a bit with virtualization, by which we could do the backup using snapshots stored on a NAS - something like that, we were still talking concepts. Of course, the customer figured out the newer setup would be more sophisticated resulting in more $$$. He then got an idea about backups: "Mr. FraaRaz, I have a RAID, don't I? It's mirrored, isn't it?" Me: "Yes, RAID 1, mirrored." Customer, speaking while moving in the direction of the server: "So I can just take out one drive and put it somewhere safe like taking it home." Note: Server was just behind the next door - small companies... While I was still thinking of a reply, I heard a beep beep beep beep beep beep beep from the server. Customer returned smiling with a hard drive in his hand. I don't know what face I made in that moment but it sure wasn't pleased. I tried pinging the server - nada. Took us an emergency act up into the night to rebuild the RAID properly. Actually I don't know exactly why it crashed so hard, since in theory the customer was right. Of course the idea was still a bad one. [link] [comments]  |
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