IT Career [Week 17 2021] What would you like to know Wednesday? General Question Thread |
- [Week 17 2021] What would you like to know Wednesday? General Question Thread
- My Terrible Interview Experience with a Staffing Company
- Help desk day one, with little to no experience speaking to people on the phone frequently or professionally. Any advice?
- What are the day-to-day responsibilities of both help desk and desktop support entry level jobs?
- How to obtain MCSE Certification and what you need to study in order to obtaining this.
- Question for someone who hires at Google! Please help me with my dilemma about my current offer at Google.
- I passed my CompTIA a+ and I have an Associates in Computer Networking, I’m wondering if it makes sense to go for CCNA or is all I can do now is Help desk no matter what?
- What are your thoughts on this unpaid internship? Link in the description
- Stay with current employer and get more experience, or find new employer and get more varied experience?
- Looking for Advices and suggestions on Career Change
- On the fence about what to do after A+ - networking, AWS, etc?
- Any thoughts on ISACA's IT Risk Fundamentals cert?
- What is the lowest possible level for an IT job? I have very little experience.
- Good at working with computers and technology, bad at advanced math - do I have a future in IT?
- [Seeking Advice] Incident Response Analyst Job Posting
- About to graduate, don’t know what roles to apply - stuck between IT and BA
- Recruiter contacted me about a contract or temp job that sounds perfect and I was hired almost instantly without interview. Is this normal?
- Honestly freaking out a little bit. I don't know how I did it but a company offered me IT Project Lead position. I already took the job as stated in the previous post. But reality is starting to set in . What were some surprises you guys encountered jumping from infrastructure to leadership?
- Apply to jobs before completing A+ with zero experience or finish first?
- New hire trying to get hired up? But I feel like its a trap or something.
- Have alot of trouble with getting in to IT support roles?
- Training & cert goals for 2021 - help me decide what to take
- How should I study Windows sysadmin now that the MCSE is deprecated?
- Can network engineers work 100% remotely from home?
- New job,Possibly fired. Too scared to deal with confrontation with the company?
| [Week 17 2021] What would you like to know Wednesday? General Question Thread Posted: 28 Apr 2021 01:12 AM PDT Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments]  |
| My Terrible Interview Experience with a Staffing Company Posted: 28 Apr 2021 09:53 AM PDT "IT is not a trainable field... " What?! I showed up for an interview today with a staffing company to interview for a entry role for an it position (system support specialist is what they called it) at a large manufacturing company. The job listing stated very entry level skills such as knowledge of pc hardware and software and how to troubleshoot, knowledge of Azure AD, maintaining hardware inventory etc. So I thought I was a perfect candidate for this role to add to my experience while I pursue other certifications and careers. I show up with multiple copies of my resume that I've revised a thousand times over. I'm obviously nervous, trying not to throw up as always cause I have anxiety with interviews even though I was confident that I was qualified. I introduce myself to the "interviewers" who barely look up from their computers to recognize me. It takes them at least 30 seconds as I'm standing there for them to look up at me and offer me a seat. They then start asking me normal questions on if I want a job as an assembler at their facility. I politely had to stop them and ask them if they knew I was applying for their IT position. They pause, actually look up my application and then the lady's next question is "well what kind of IT experience do you have" so I explain what I do currently, how it's applicable to the job application, what I'm currently studying, exams I'm going to take that would potentially benefit the position things of that nature. This other guy with this staffing company stops me and says "this job isn't trainable. At a minimum we like to see a computer science degree, and C++ programming knowledge. If something is broken I need it fixed. You can't just go work at google because you're good with computers." It was at this moment I became probably visibly irritated. First because of the fact that they didn't even bother to look at my resume, or listen to what I was saying and second because either they didn't list the actual job correctly online and/or they didn't know what they were talking about. It's almost a bittersweet feeling when you're talking to a hiring person and you realize you understand more then they do. I held my tongue but I really wanted to ask them if he knew what c++ was, or if he knew what he was talking about. I wanted to tell him that if he thought a software engineer with a degree and experience was going to take a $15/hr job to troubleshoot someone's frozen laptop by turning it on and off he was on crack, but I didn't. Every job has their own systems, software, rules and practices that you have to be trained on at least in the slightest. I definitely wasn't going to let him in on the fact that googling if you don't know something is every IT persons greatest skill. I'm only writing this so people know that it's not always you who fails in an unsuccessful interview. Sometimes it's the people on the other end of the desk. Don't give up. So no. I'm not going to take the part time minimum wage parts assembly job and I'll be glad to call them to let them know that I'm going to decline their offer because I found an IT position that a company wants filled, and actually knows what the job is. Maybe you can't work at google just because you're good with computers. But if you're good enough and dedicated enough, you can create your own "Google". Or be the someone who didn't give you the time of days boss. [link] [comments]  |
| Posted: 27 Apr 2021 07:13 PM PDT Well I somehow managed to get a position on a help desk at 16 dollars per hour 40 hour a week on salary pay at a decent company without school at 18. What are some things I can do to ensure I am successful in this position that you guys have learned? I'm going to have to learn how to speak to people on the phone especially. I'm very excited because a career in IT can lead to great pay later down the road when I am older. I've worked physical jobs up until this point but I have a neck problem and can't do it anymore. I'm pretty surprised I got the position. Any tips? [link] [comments]  |
| What are the day-to-day responsibilities of both help desk and desktop support entry level jobs? Posted: 28 Apr 2021 06:31 AM PDT I've been looking around on here but I can't really find people describing what these jobs entail. I'm studying CompTIA A+ right now and would like to land a job doing either, preferably desktop support if it comes up first as I'm comfortable with working on them since I have built gaming PCs. [link] [comments]  |
| How to obtain MCSE Certification and what you need to study in order to obtaining this. Posted: 28 Apr 2021 08:07 AM PDT I been really pondering this certification thing and was doing some research on regarding MCSE I noticed there are like 8 test you have to take to get certified, is that accurate? If so, how do you know which one's you should be taking as I see so many, not sure how this really works. Also didn't know if you had any cheat sheets or study guide stuff in regards to it, or anything for that matter that would help me out in trying to obtain this. [link] [comments]  |
| Posted: 28 Apr 2021 07:48 AM PDT Hello kind person, I live in Canada and I got a job offer at Google in my home country which I was supposed to start on February. But due to the pandemic question I couldn't travel back to my country and postponed my joining date to later this year. Now with situation getting worse in my country I'm contemplating whether to stay in Canada or go back. Although the same job isn't available here, I am qualified to apply for some other positions in here. So my question is whether I could apply and interview for a different position in a different country with already an offer in hand. Thank you. Regards, Confused student! [link] [comments]  |
| Posted: 28 Apr 2021 10:15 AM PDT The jobs in Houston are all $13-$15 an hour for Help Desk, It Support, Computer Support jobs, etc then when I see Warehouse Associate or USPS carrier, most pay $17+ and I'm just like man do I need to just skip help desk 1? Very hard to apply myself to a job for $14/hr leaving my current one which pays more. I'm just saddened I guess as I'm applying the the pay is so low but I guess we all have to do these roles to enter the career correct? [link] [comments]  |
| What are your thoughts on this unpaid internship? Link in the description Posted: 28 Apr 2021 07:50 AM PDT I am a full time student studying cybersecurity, have my security+, and a secret clearance but no experience in IT/cyber at the moment. I was wondering if I should pursue this internship even though it's not a helpdesk or it support related. Link to the description of the internship is https://imgur.com/a/uH5Ufq3 [link] [comments]  |
| Posted: 28 Apr 2021 08:40 AM PDT I'm a college student studying IT and I have been fortunate to be employed by my university during my time here. From my school, I have one year of combined helpdesk and desktop support experience. After that I was asked to be a helpdesk manager of a smaller department at my school. I did that for another year. I'm currently looking for a 6 month internship before my senior year and my school is offering me to work under one team of Sys Admins. If I don't take the position to work under this team, I'd be looking to be a Sys Admin intern at another employer if I get any offers. If I stay with my university, I will most likely be able to extend my internship from 6 months to work with my schedule until graduation, so I will have 2 years of Jr Sys Admin experience. My question is, after college is it going to look bad on my resume that I only have experience with one company rather than more than one? [link] [comments]  |
| Looking for Advices and suggestions on Career Change Posted: 28 Apr 2021 04:14 AM PDT Hi Everyone, I am from india and I am working as software engineer in an MNC from couple of years doing mostly data related work with SQL ETL and Data Visualization but I am always interested in penetration Testing/cyber security related work.I have done CCNA and CEH Master and now going towards OSCP.I am always having a doubt like will it possible to change career into penetration Testing/ cyber security related work with the certifications and IT experience I have.Any advices and suggestions are highly appreciated.Thanks in Advance [link] [comments]  |
| On the fence about what to do after A+ - networking, AWS, etc? Posted: 28 Apr 2021 04:13 AM PDT I'm working on my A+, I'm not a spring chicken anymore but basically a guy who partied a bit too much when younger and wants to finally say he gave it his best shot, but I always loved technology and have enjoyed my time with studying anything I get my hands on and labbing it out a bit. I find I enjoy networking quite a lot, and I hear CCNA is the best next step (I'm trying to plan ahead) but I also hear the networking aspects of IT are a dying breed at this point because of "the cloud". Which yeah, I know we all need data centers and networking infrastructure for the cloud to even work, obviously. So network admins, techies and engineers will always be needed in some form. However, I also was told that networking is needed for AWS. AWS is the hot button for sure but I heard it's not entry level. I also heard that it CAN be entry level in some cases due to the ever increasing demand so if one shows initiative with the 3 AWS associate certs they may still warrant consideration. For what it's worth I have some solid customer service experience and have generally succeeded in such capacity, so I know I'm ok there. So one recommendation might be to go A+ and CCNA to build a solid foundation for experience at help desk or possibly NOC then go for the usual 3 AWS associate certs and work my way up to a cloud based role? I try not to regret anything, but seeing how I turned some of my addictive behaviors into now studying my posterior off, there is very simply, nothing more important to me than being successful now that I'm finally sober and a bit more clear in the head. And with that comes making choices that put me in a position to succeed to begin with. Overall, in spite of feeling somewhat drawn to networking and being fascinated by it, I still get the feeling I really could do just about anything with technology and be roughly equally enthralled by it. So there doesn't seem to be any right or wrong answers for me so far in terms of "where my passion lies" so to speak, but I don't entirely know if I like something like AWS or not being as green as I am. The biggest question is what would set me up for securing employment, finally exerting myself in a way that allows me to be the best I can be, if we hold no biases beyond simply being in IT and wanting to make sure employment opportunities are there? Side note, I know certs aren't everything and one should definitely home lab a lot of the concepts they learn about. I definitely plan to do that as well. And maybe that's also something to do in order to really figure out what I want to be doing. But I figure getting some insight here would be helpful given my position. Thanks for reading. [link] [comments]  |
| Any thoughts on ISACA's IT Risk Fundamentals cert? Posted: 28 Apr 2021 10:08 AM PDT I know this cert is still relatively new (announced October 2020) but was wondering if anyone had any thoughts on whether or not it's worth pursuing? I always had an interest in the risk and governance side of things for IT but never really came across any opportunities to move towards that side of things (both in terms of jobs I qualified for or timing). In terms of IT experience, I worked on a help desk for 2 years and then they had me work on folder permissions and only took calls if it got busy for the last year I was there. The 5 years that followed my jobs mostly focused on folder permissions as well as configuring access for 2-3 applications. After that, did a couple years in a position that was strictly access for clinical applications (no back end or developmental work). This brings me to my current job where I once again am dealing with accounts for a few applications but also do hardware support. A glorified deskside support tech some might say lol Anyway, obviously the only part of IT security I've really had experience with is folder and account permissions, which isn't a whole lot. Would this cert be good for someone like me to possibly move into an IT risk management type position? [link] [comments]  |
| What is the lowest possible level for an IT job? I have very little experience. Posted: 27 Apr 2021 12:41 PM PDT I am currently working as a low level records specialist at a company. I have been asked by my supervisors to send a resume to our IT department because I will soon (in about 1 or 2 months) run out of the work that has been assigned to me. My current experience in IT includes: Beginner courses to learn rudimentary HTML. This included implementing HTML to design a basic website. I completed 2 beginner Java programming classes which included basic Java structuring and organization. I also completed an introduction to networking course which taught basic physical and digital network management including network topology, IP configuration, and server management. I am currently taking courses involving more advanced Java techniques, network security, and basic Linux management. I am more competent with Java and coding than I am at network management and security, although my knowledge just covers standard programming. I have yet to take courses in digital forensics, penetration testing and network defense, information assurance, or client-side programming. I really know barely anything at all about network management or Linux. Those courses are completely hazy in my memory despite taking them in the past year and a half. Once I send the resume in, they will get back to me about the details of the job they're looking for. Would they be able to find a low level enough job, or am I completely fucked? [link] [comments]  |
| Good at working with computers and technology, bad at advanced math - do I have a future in IT? Posted: 27 Apr 2021 06:31 PM PDT I'd like to have a career in IT. Computers and technology just get along with me. But, I tried getting my associates (I'm 21) in engineering and the calculus just whipped my ass. I'm on track to do accounting now, since that's mostly algebra and stats, which is manageable. But, is there any path to IT work that doesn't involve majoring in computer engineering or science? Something that lets me get a degree in the field without all the math? I know certs exist, which is about the extent of my knowledge of them. [link] [comments]  |
| [Seeking Advice] Incident Response Analyst Job Posting Posted: 28 Apr 2021 07:41 AM PDT A job will be posting soon at my company for the above and I've always wanted to be in cyber security. I work now as a desktop analyst / system admin and have a little cyber experience from the military. I hold an associates for database development and have taken a few cyber courses through LinkedIn. Any further advice or recommendations once I apply to get me more knowledge etc as this would be a dream job for me. [link] [comments]  |
| About to graduate, don’t know what roles to apply - stuck between IT and BA Posted: 28 Apr 2021 07:00 AM PDT Im graduating with a degree in IT with a concentration in data analytics. Im stuck sort of in the middle because i dont know if should apply for IT roles or BA roles? I often hear conflicting statements saying that i should go it support and then transfer to an BA role while other say I should get a BA role right out of college. Thing is, I think im qualified for both positions I just don't know which role to pick. I currently have my A+, know SQL and tableau. [link] [comments]  |
| Posted: 27 Apr 2021 02:52 PM PDT Little background on me, I'm just about to graduate with a degree in computer networking with no IT experience. I was contacted a few days ago from a tech staffing recruiter in my city (who I assume found me through LinkedIn or something) with a help desk job for a nearby hospital. He asked me to email my resume to him and got back to me rather quickly saying the employer wanted to move forward already. This would be my first full time, 9 to 5, 40-hour week job paying $15/hr, and I believe it is contract or temp work. Either way it seems all too good to be true but I'm going to meet the staffing agency at their office soon to finalize everything. The pay might seem relatively low but for a first job and to get my foot in the door I honestly might have taken less. As I'm not familiar with the industry or full-time work in general, is there anything I'm missing here? What is the catch if any? Thanks [link] [comments]  |
| Posted: 27 Apr 2021 07:02 PM PDT Just for a little context I've been an infrastructure engineer for a little over four years and an admin level for 7 or 8 years. I got my degree in IT management to teach myself some organization skills for high-level projects. Apparently this degree opened a door I was not expecting. So now I'm going to be a technical Project Lead but I have never led a team in a corporate environment. What are some do's and don'ts? What's a good first week plan? I have some ideas I'd like to hear some more points of view [link] [comments]  |
| Apply to jobs before completing A+ with zero experience or finish first? Posted: 27 Apr 2021 05:31 PM PDT Has anyone gotten a job before finishing their A+ with zero experience? Currently studying for 1002 and cant stand my day job. Is it better to just complete before applying? [link] [comments]  |
| New hire trying to get hired up? But I feel like its a trap or something. Posted: 28 Apr 2021 04:02 AM PDT So I just came from off a deployment and during I talked with a company about getting hired for a service desk position. This lasted around 2 in a half months until I came back home. Fast forward its been 3 months and my managers manager comes up to me and ask if i'm still interested in a Sysadmin position and positions will be opening up and to apply. I'm revising my resume to apply but do you think i'm coming off desperate. Ik she told me to apply but I don't even have the certs they want for that yet I only have security+ I just feel like this is some kinda trap lol. And i don't want to be looked at as trying to leave when I just got there. [link] [comments]  |
| Have alot of trouble with getting in to IT support roles? Posted: 28 Apr 2021 12:12 AM PDT I have put in about 200 application for IT support and I have my CompTIA A+ 1001 and about to get my 1002.I got one call (sadly I could not take it because of distance) I do know what I am doing wrong. Is there any pointers y'all have? [link] [comments]  |
| Training & cert goals for 2021 - help me decide what to take Posted: 27 Apr 2021 06:59 PM PDT So I recently got a good Azure / Cloud role, and they offer credits for a local training facility. Obviously I've got to take courses related to my role, which has a security focus. I have no previous experience in IT security. I currently hold AZ-900/AZ-104. Ultimately I'd like to end up in an IT Director role, but they don't offer any sort of management courses. Should I get my AZ-303/304? Or focus on Azure sec and get the AZ-500? Other options include Security+, and then maybe CISSP. Lemme know what ya think. Edit: also I'm finishing my bachelors degree this year, and the company offers deep discounts with certain colleges so maybe I'll look at some graduate courses next year. [link] [comments]  |
| How should I study Windows sysadmin now that the MCSE is deprecated? Posted: 27 Apr 2021 05:09 PM PDT I am struggling to get my first full-time entry-level IT job, and I notice that a lot of IT job listings ask for MCSE certifications. However, Microsoft has deprecated all MCSE/MCSA certifications; for those who would have wanted to study the MCSE: Core Infrastructure, Microsoft apparently recommends several tracks including the Azure Administrator Associate certificate. That seems to be the best way for me to study aspects like Windows Server administration, Active Directory, IIS, etc., which I see in many job postings for tier 1 support. I would rather get on-the-job experience in those areas, but they're outside the scope of any of my jobs, so I am forced to study them on my own. Should I get Azure certification for this reason? After I get it, should I add a blurb to my resume explaining that it's meant to replace the MCSE so I can be successful with the automatic resume readers that look for the MSCE keyword? Would it be better not to do that and instead use the cover letter and/or interview to explain why I've taken the Azure certs? (I am in the middle of a year-long unpaid internship in quality assurance and assistive technology. My other job once involved an accessible computer lab for people with disabilities, which gave me both IT and customer service experience, but when the pandemic started, it became a purely clerical remote job with no upward mobility.) [link] [comments]  |
| Can network engineers work 100% remotely from home? Posted: 27 Apr 2021 11:50 PM PDT I have been applying for network related roles, and I found some job posts looking for remote network engineer roles. Isn't it hard for network engineers working remotely 100% when they have to work on hardware as well? Some of remote jobs that I have applied are located in out of state. Am I wasting time there? Should I just focus on local companies? Does 100% remote network role really exist? Or do remote jobs just mean partially remote work? [link] [comments]  |
| New job,Possibly fired. Too scared to deal with confrontation with the company? Posted: 27 Apr 2021 11:45 AM PDT I switched to the IT industry after acquiring an A+ cert and a local contractor offered me a position after 3 months of searching. It is a remote position. I've been working here remote for almost a month and although I hate to admit, I've been multitasking and slacking off. + Alt tabbing to my main PC and watching some videos 5-15 mins outside of the Virtual server. (I submit my tickets and update and I'm sitting there waiting to do what's next?) Now my internet works just fine but I can't login or connect to anyone on the team. I've been signed out from everywhere and the passwords seem 'incorrect'. I do have anxiety and trouble confronting people so now I'm unsure. No email from corp just yet. Is it normal to just be signed out and ghosted implying you're fired in this Industry? [link] [comments]  |
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