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    Wednesday, March 24, 2021

    IT Career [Week 12 2021] What would you like to know Wednesday? General Question Thread

    IT Career [Week 12 2021] What would you like to know Wednesday? General Question Thread


    [Week 12 2021] What would you like to know Wednesday? General Question Thread

    Posted: 24 Mar 2021 01:12 AM PDT

    Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub.

    Examples:

    • What is the job market like in Birmingham, AL?
    • Should I wear socks with sandals on an interview?
    • Should I sign up for Networking 101 or Programming 101 next semester?

    Please keep things civil and constructive!

    MOD NOTE: This will be a weekly post on every Wednesday.

    submitted by /u/NoyzMaker
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    I finally got a job offer for my first IT role!!!!!

    Posted: 23 Mar 2021 05:48 PM PDT

    I was offered a job yesterday as a Technical Application Support. I'm so happy! I was starting to lose hope. Do not give up! Keep learning, keep applying, keep interviewing, it will come.

    submitted by /u/brimc96
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    Resume Advice from a Hiring Manager - Help Get the Interview

    Posted: 24 Mar 2021 08:05 AM PDT

    Good morning Reddit,

    As a hiring manager, I have reviewed a couple hundred resumes and have hired a couple dozen employees. I see a lot of damaging trends with resumes that make it difficult for good potential employees to get an interview, so I thought I'd share a couple pieces of my "top advice" for you job seekers.

    1. Your resume is your very first professional impression. Leverage that! Please please please (please!) don't just stick with one of Word's default mundane resume templates. Those are just meant to give you a starting point of what to include. You need to separate yourself from the other million candidates using the exact same default template. Remember, this is your first chance to show your potential boss your attention to detail, professionalism, and pride in your work. Spend some time, a whole day even, browsing resume templates and noting what you like and don't like, and then craft your own unique one. If you're having trouble doing that, then the $15 you'll spend purchasing a premier resume template is probably very much worth the money. It's all about getting your foot in the door to get that first interview - do you want that foot to be in a Croc, or a dress shoe?
    2. Include a "Professional Summary". This is kind of like the very mini version of your elevator speech (which, by the way, you should have). Try for 3-4 sentences that describe you and set the tone for the resume. An example could be "Results-driven network administrator with a passion for process improvement and integration. Demonstrated history of using data analysis to improve network performance. Deep experience with segmentation, access control, and security best practices. Qualified DoD IAT Level 1."
    3. Pick 5 - 7 skills and list those. Remember, you should absolutely be tailoring your resume specific to each job you apply to. I see so many resumes that list every single skill in the book. Don't be the guy or gal that, under "Skills", says "Windows, Word, Active Directory, LDAP, C++, Wireless, Splunk, Sharepoint, Access, Python, NMAP, Apache, PHP, printers, mobile devices". First off, I don't believe you. Second, most of those are probably not even relevant to the job you're applying for. When you throw 20+ skills on your resume it overshadows the subset of skills you really want to highlight and actually ends up hurting you. Read through the position description and pick 5-7 skills from your skillset to list. The rest of your skills will have an opportunity to come out during post-employment conversations.
    4. How you word your work experience can make or break you. Really, this section is the crux of the matter, and warrants days worth of tweaking and word choice. Construct each experience bullet with a strong action verb and (almost) always include the results. Try to be quantitative whenever possible. For example, the line "Worked in the IT helpdesk, helping users with password resets, application installs, and access requests" is [a] boring [b] so general it doesn't paint any sort of picture and [c] gives me no idea of what benefit you brought. Try rewording it to something like "Served as a Tier 1 and 2 triage specialist in the IT Helpdesk, processing over 35 support requests a day and achieving a 92% first-contact resolution rate." That is just one example, but it gets the idea across - tell me the positive effects you had! Perhaps you're in a network engineer position? Instead of "Conducted routine patching and vulnerability remediation" say "Designed, implemented, and executed a patch management program that kept over 275 endpoints securely patched within 30 days of every release." "Identified, communicated, and remediated over 117 network vulnerabilities, with an average identification to remediation time of 32 hours." Of course, what you're saying has to be true and you have to be able to get the data, but that's the idea of it.

    I could go on but I think if you do those 4 pieces of advice above, the hiring manager is at least going to give your resume a thorough read-through rather than a 5 second glance and discard. Good luck!

    submitted by /u/ToLayer7AndBeyond
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    Transitioning from a technical role into non-technical role

    Posted: 24 Mar 2021 07:13 AM PDT

    For the past 5 years I've been a systems/business analyst doing a mixed bag of things from Project management, back-end development, application administration, and operational support. Most of my time is in SQL, active directory, and powershell. After sometime I felt pretty burnt out so I decided to apply to other jobs.

    I landed a contract developer role but after sometime I felt I wasn't ready yet for a development role so went job hunting again and landed a position as a IT Governance risks and compliance analyst role. Based on the job description and interview, it is definitely less technical and more about risk Management.

    Does anyone have experience in transitioning from a technical role into a non-technical role?

    How can I use my background to help me transition into this new role?

    What skills should I brush up on?

    What can I expect in this type of role?

    Thanks for the help. Also learned that while you are interviewing companies, its a good idea to pay attention to how calm the manager and coworkers are during the interview process. That shows how well the team is organized and what type of environment you'll be stepping into.

    submitted by /u/theghi209
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    Resume Help - Almost B.S. IT, no relevant experience or internship

    Posted: 24 Mar 2021 07:34 AM PDT

    Hello, is it cool if you IT professionals give my lackluster resume a quick look? I'd like to aim for an entry level job in IT, like help desk or better if that's even possible.

    my-not-so-interesting-resume

    I appreciate all the help I can get! Thank you.

    Edit: Revised. my-not-so-interesting-resume-1.5

    submitted by /u/No_Opportunity_4613
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    Looking for advice on certifications and on career decision-making !

    Posted: 24 Mar 2021 09:17 AM PDT

    Hi ! I'm a total beginner in this IT and tech career thing, and I've been looking into a lot of possible career paths and different contents from different tech companies, but everybody talks so wonderfully or so nasty about most of the career paths that I end up getting overwhelmed.
    I wanted to know from you, real and unbiased people, which career company is worth working with (to get a certification and such) and which certifications are the most valuable right now, you can as well tell about your own personal journey on IT career paths, any type of information is highly useful.
    PD: Sorry if I have any grammatical mistakes, english is not my first idiom, lol.

    submitted by /u/Amazing-Evidence-757
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    Should I continue my career in the Networking/Clouding industry?

    Posted: 24 Mar 2021 06:03 AM PDT

    I live in a third world country and it's pretty hard to get an education here with the latest knowledge that would be actually useful, I also don't trust the fact the network engineers get approximately about $80K per year, I think it is much less but at the same time I don't know much about it, I don't mind networking since its a very fun field but all I care about is my future income related to my career, i am unemployed at the moment, I am also 18 with decent knowledge in IT but no programming knowledge whatsoever. should I proceed or not?

    submitted by /u/AmeerMerzaaa
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    Does anyone have any insight in regards to working at a Community College in IT?

    Posted: 24 Mar 2021 03:46 AM PDT

    I'm currently a "jack of all trades" in the automotive manufacturing world. (It is VERY volatile at the moment!) Anything IT related, I get to touch it (this can be good and bad).

    Anyhow, I'll be receiving an official offer letter from my local community college for a position of Database Analyst. The interviews were tedious, and the entire process has been going since October. I don't know that the pay is going to be where I want it, but I was hoping to find any opinions that may hold or have held a position similar. It seems like the retirement is insane (assuming I stick around to ensure I'm fully vested)

    I guess I'm just looking for opinions.

    submitted by /u/Sinuks
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    Feeling under qualified about potential job with public school system

    Posted: 24 Mar 2021 10:03 AM PDT

    Hello all, I am a college student pursuing my associates and the bachelors in computer science. I was networking and talking to people and they told me to apply for the county, as they were interested in me. I applied to the job, as a technical support specialist with the county schools and now have an interview. I'm now feeling insecure about my knowledge base, and am worried about my upcoming interview. I'm studying and researching, but thought posting here might be of use as well. Below are the job requirement, do you think someone with basic IT/Networking knowledge can handle this?

    Job Description: This is a highly skilled position that involves working in the installation, configuration, operation, repair, maintenance, troubleshooting, and security management of technology resources within the School Division. This position provides support to users in the use of software and technology hardware and is performed under the general supervision of the Supervisor of Workstation Support. To perform this job successfully, it is necessary to collaborate on an ongoing basis with the school Instructional Technology Coach (ITC).

    submitted by /u/awoodenrobot
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    Check out this curated list of Free Courses/Certifications

    Posted: 23 Mar 2021 12:16 PM PDT

    Hey everybody, been a long time lurker of this sub as I complete my BS in IT and just wanted to share a useful list of certifications and courses I stumbled upon on GitHub. The list appears to be constantly updated as well. I for one did the free AZ-900 cert. provided on the list just yesterday, passed, and got a paid internship offer so definitely take advantage guys.

    Link below.

    https://github.com/cloudcommunity/Free-Certifications

    submitted by /u/Nole258
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    For an internship interview, is it appropriate to ask about the chance for employment after the internship has concluded?

    Posted: 24 Mar 2021 09:18 AM PDT

    I'm a college student and a textbook overthinker getting ready for my first internship interview in a couple days. I'm probably just overthinking it, but is there a nicer way to ask during the interview if the internship position could lead to full time employment? Would they announce that fact outright if that were the case? I don't want to come across as tacky or unprofessional

    submitted by /u/Tekkitchameleon
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    Tomorrow interview for Help Desk Technitian!!!! Very exited!!!!!!!!!!!!!

    Posted: 24 Mar 2021 10:50 AM PDT

    I work in IT in a Spanish country , but tomorrow I have my first IT interview in English. I am very exited but a little nervous. Any Tips????

    I have 3 years of experience in IT.

    submitted by /u/skyline_123
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    First time contracting developer role, good advice?

    Posted: 24 Mar 2021 06:53 AM PDT

    Hi guys,

    Ive recently been lucky enough to land a contracting gig working on some small scale data sets (around 20k records). Using some python coding I'm going to work out a small pipeline to produce new data dets matching key values.

    However, i will need to spend some time learninmg how to do this, although ive done similar projects at university, which i estimate to be around 5 hours of study.

    For anyone whos does this kind of work or has previously done contracting gigs, my question is, what did you choose to charge time, just time spent developing or both developing and study time?

    Cheers

    submitted by /u/ConnectedMind
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    Is it possible to see what people are searching on their web browsers from their phones if they’re connected to the company wifi?

    Posted: 24 Mar 2021 10:36 AM PDT

    Just curious, I wanna know if on firewalls like watch guard could I monitor something like that?

    submitted by /u/nicktales
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    Should I pursue prof development for my companies partners or other more general vendors?

    Posted: 24 Mar 2021 10:20 AM PDT

    I currently work for an MSP. I would like to develop more networking skills. We currently use WatchGuard, SonicWall, HP Aruba, Extreme for our clients networking.

    I do not want to work for an MSP all my career as it's exhausting but want to get more MSP experience for the next few years.

    They do pay for training for the vendors but I can also use the GI Bill to pay for CCNP training. I feel like Cisco has much more material out there and it is not as proprietary as the other vendor material.

    Should I go with training for my companies vendors or Cisco training or any other vendor for that matter?

    Any advice would be appreciated.

    submitted by /u/jaxtopper
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    What are positions within the industry that don’t require being on-call?

    Posted: 24 Mar 2021 10:20 AM PDT

    I'm starting a Jr. SysAdmin job soon and was browsing through r/SysAdmin and went down a rabbit hole of on-call horror stories and now it's got me a little concerned.

    Thankfully this position doesn't require on-call but I do obviously want to keep moving up in my career. I don't have issues with salary positions or working late nights, that's different than having weeks of a constant looming feeling that you might get a call at 2AM and have to go to work the next day.

    I am starting this position with my Net+, Sec+, CySA+, and working on Server+ and intend to start studying Cloud related certs later on. What positions are available beyond desktop support that wouldn't require being on call? Or do any of you have any better stories regarding being on-call?

    Edit: I'd like to add that I'm most interested in moving towards Security within the field but just wanting to hear what you guys have to say.

    submitted by /u/CB_Ranso
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    Help! Career advice needed for transition into IT/cybersecurity.

    Posted: 24 Mar 2021 10:09 AM PDT

    Lately, I've been considering pursuing a cybersecurity field, but without any structural advice for the field, I'm curious to know what would be the best route for someone in my position.

    I have a BS in Finance, an MBA, & currently work in the Accounting department for a Cybersecurity firm. I have some managerial experience as well, but zero "tech" experience. From my research so far, it looks like I need some certs & experience to successfully transition.

    I was looking into an online boot camp offered by GA Tech that costs $10k but I've been reading mixed reviews on whether the return is worth that cost. Since I already work for a cybersecurity firm and relatively enjoy the company, my hope it to transition into a role here. I'm hoping some of my prior skills are transferable as well.

    Any specific pointers on getting started? Any certs most relevant for a total newbie to pursue and do I need to go back to school for an official CS or IS degree? Any specific entry level job titles I should search to get hands on experience. I'd love some feedback or pointers on the most strategic first step for me.

    submitted by /u/Abject-Smoke-3292
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    Weird Job Interview Process What should I do? Sensing Some Red Flags

    Posted: 24 Mar 2021 09:53 AM PDT

    I interviewed at a company for an IT supervisor position. I discussed salary with the technology manager briefly but still had to do an interview with Hr. Interview went well and was told by HR that I would receive an offer last week which I didn't receive and this week they're asking me to do a doctors visit and physicals as part of the onboarding process. however I haven't receive an official offer as yet and I haven't resigned from my current employer as yet ( which would be dumb on my part without having an official job offered to me). I think that they are jumping the gun with out having me even agree to a salary and accepting the job as yet. Some red flags are going off in my head. What do you Think? has something like this happened to you before?

    submitted by /u/SteelersBahamas
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    Recent college graduate looking to eventually become a sysadmin

    Posted: 24 Mar 2021 09:47 AM PDT

    I recently graduated with a bachelors degree in cyber security and have about 2-3 years of experience working in a tier 1 helpdesk environment. I am interested in the sysadmin side of things. I am learning PowerShell as well as Linux but what are the steps that I should be taking in terms of certifications and jobs to get to the sysadmin level?

    I am also currently studying for the Security +

    submitted by /u/AmericanCanuck97
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    How to tell if your boss does not like you. What about you?

    Posted: 23 Mar 2021 08:15 PM PDT

    I dont know if I am being too sensitive. My manager loves me, people I support don't hate me, and my IT coworker likes me. I am pretty sure I am fulfilling my position. But for some reasons I feel my company boss does not like me through the way she wrote on the emails. Should that be a red flag for the jump ship thing?

    submitted by /u/EffectiveLong
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    7 Free Quizzes To Test and Improve Your Prep For CompTIA Security+ Exam (Fatskills.com)

    Posted: 24 Mar 2021 08:55 AM PDT

    55 Free Quizzes To Test and Improve Your Prep For Microsoft Certifications (fatskills.com)

    Posted: 24 Mar 2021 08:49 AM PDT

    Technical interview questions for 1st line support

    Posted: 24 Mar 2021 04:46 AM PDT

    Hello everyone, I just got invited for final interview which is for 1st line support in school for technical assessment. I have also done one technical interview ages ago in my previous interview with school where they asked me about different components of pc and asked me fix a computer which had a blank screen. So, I am just wondering what should I be expecting this time for 1st line technical assessment. Has anyone been through similar Interview process? And how was their questions like.

    submitted by /u/dondai04
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    Do I do an IT diploma or this charity program for "underserved youth"?

    Posted: 24 Mar 2021 08:00 AM PDT

    I'm currently upgrading at a polytechnic institute that has, as far as I can gather, a very solid IT diploma and in the 2nd year, you can choose a major to specialize in. I chose this school also for the brand name, it's very well recognized by employers in my area and it's not absurdly priced either. (Though it's definitely raising its tuition each year.) An opportunity just landed in my lap to also do a different program this year instead of my upgrading classes.

    It's a program called Npower (Junior IT analyst) it's kind of hard to describe. It's a full time 15-week program where you basically do the google IT cert (what I was going to do this year in tandem with my upgrading classes anyway to prepare for the diploma) and they pay for your A+ exam. That's... kind of it as far as instruction goes. I checked the background of the guy instructing it and he has no experience in tech besides the google cert himself. They claim their major focus is on just helping you land your entry role and they basically help you write your resume and cover letters, and job hunt.

    They claim their grad rate is 80% and you get 5 years of alumni support, like doing their other advanced programs later. My long-term goal was cybersecurity, planning to do further education after landing an entry role in networking first and doing that for a few years. I think that's... less of an option with Npower. All the jobs in my area for entry level say they want a diploma or bachelors. How realistic is it to expect to break into the job market with only a Google IT cert? Additionally in my area, I can only find some 20 jobs listed on Linkedin and 5 on Indeed. I think the competition here is super tough, I was planning to move to another city after school. (I'm in Canada.)

    submitted by /u/ButteredScreams
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    Need help in resume building for landing a part time job as BI/DA

    Posted: 24 Mar 2021 07:29 AM PDT

    Hi All,

    I am Planning to Switch my career from PMO to DA/BI.

    I have 2.9 years of work experience as PMO and now doing masters in berlin in Data Science course.

    Now i am trying to get a Working Student/part time job in BI/DA, but the problem is my resume is not getting notices or only getting rejections

    Kindly let me know what points need to be added in the resume.

    I have learnt and worked in ETL Pentaho, Tableau , MySQL as of now and Python as well.

    Resume Description:

    Company 1: • Understanding the Data of Parts sales and creating dashboards in PPT/ Power BI • Reviewed data and classified the tables/measures functions by using multiple queries, views and procedures • Excellent analytical skills with ability to analyze complex system requirements and present findings to both internal and external stakeholders. • Experienced in understanding business modeling concepts and business application development. • Gathering requirement from various cross-functional team(Marketing team and Product Team) and providing the digital solutions. • Creating Scope document and Function specific document for projects and doing UAT after development • Identification of key risk areas and risk map assessment to plan mitigation or adjust the project to minimize Projects: An Inhouse Dealer Management tool. A Data Analysis project to predict product sales A Big Data project to Real Time Dashboards A Tracking tool to ease the business process whose stakeholders will be in different countries / locations. Chat & Ticketing tool, Technical Publication Platform where all the details about the vehicle can be found Company 2: • Responsible for Business Analytics of After- Sales function. (Power B1 Dashboard reports) • Changed the Data Collection procedures making it easier to visualize data(Internal and external sources) • Created database tables with various constraints including primary key, foreign key, etc. • Understanding the Business and Business Process and developing Digitalized solution to optimize the Operational Cost • Develop Project budget, tracking the expense of the process and reducing the budget. • Drafting Scope, Proof of Concept for the project and Performing UAT Testing for the developed application. • Creating MIS Report and presenting to top management. projects: Dealer Management System (Microsoft CRM) A Diagnostic tool to manage ECU's in the vehicle. 
    submitted by /u/Vinothd19
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