IT Career [Week 09 2021] What would you like to know Wednesday? General Question Thread |
- [Week 09 2021] What would you like to know Wednesday? General Question Thread
- I don't care how smart you are, one thing I've learned is that if you're bad at explaining things (even things you understand perfectly) to someone else, you will never succeed as much as someone who can. For those of you who were bad at explaining things and got better, how did you do it?
- Would this be a solid job worth taking for a first time?
- 6 months on help desk. Too soon to start looking for another job?
- Tier 2 support engineer versus software engineer or developer
- 6 month Hiatus to study in order to get into a DevOps/Cloud Gig
- Is going from Field Tech to CCNP Security in less than a year realistic?
- Awkward situation, not sure what jobs to apply for.
- Microsoft Ignite Cloud Skills Challenge is now live
- Thinking of getting into Cybersecurity, but have some questions
- Getting back into entry level IT question after being laid off
- What are the chances of getting a job related to databases without a full degree?
- I’m looking for some advice about going to school and if this is the right decision.
- 1 year ago today was at a job I hated. I’m now leaving a job I dislike to fulfill my dream job in software sales
- Linux/System Admin VS. Python/Developer. What do you think are the pros and cons of each role when it comes to career path and job opportunities?
- is Networking important for a typical Computer Hardware technician?
- Infrastructure Analyst at a Bank, am I doing too much?
- How can I improve my resume with no experience to get an IT Internship?
- Security vs Cloud Computing ................................
- Looking for pointers on study program in hopes of career change!
- Is there any difference between Network Security and Network Engineering?
- Looking for beginning my career in IT as a young student.
- currently on a graduate scheme looking for a change of role
- Questions about Technical Program Manager (TPM) role at Amazon
- Almost 6 months into a helpdesk position and I still feel lost and stressed everyday. I'm starting to think it's not imposter Syndrome and I'm Genuinely not good at this job.
- Business Analyst or SAP MM Consultant- which role to choose?
| [Week 09 2021] What would you like to know Wednesday? General Question Thread Posted: 03 Mar 2021 01:12 AM PST Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments]  |
| Posted: 02 Mar 2021 04:19 PM PST I'm not really interested in those who are naturally good at explaining things because those people don't understand what it's like to not be good at it and the challenges people like myself face. I'm more interested in the people who were bad at it, recognized it, and then got better at it. So for those people, any advice? I thought about things like Toastmasters or a public speaking group but my issue isn't so much in communicating in general but rather translating an idea in my head so the person on the other end understands it. I don't use complicated jargon or terms they don't understand, I just have trouble communicating the ideas in general. Any advice? [link] [comments]  |
| Would this be a solid job worth taking for a first time? Posted: 03 Mar 2021 09:05 AM PST I'm a senior in college majoring in IT. A local company contacted my university with a part time/ intern opening. I went ahead and applied. It's for a basic PC Technician position, featuring basic help desk duties. I did a phone interview with several individuals. It could end up being a temporary position so nothing is guaranteed long term, but I don't have any experience so I think this could be a good opportunity. Starting pay is $18. Is this worth taking? [link] [comments]  |
| 6 months on help desk. Too soon to start looking for another job? Posted: 03 Mar 2021 09:49 AM PST So I've been on my first help desk job for 6 months now. Not too bad, nowhere near the horror stories I've heard. But I'm very bored with the work and I kind of got the run around on getting off contractor status and getting hired full time. Being a bit older it really sucks having to pay out of pocket for my families health insurance and I don't have the time to put 3 years in to move up. Is 6 months too short of a time to look to move on to something else? I have a degree and my CCNA. Would a hiring manager see this as a red flag or a sign that someone is looking to learn more and advance their career? [link] [comments]  |
| Tier 2 support engineer versus software engineer or developer Posted: 03 Mar 2021 07:15 AM PST Could someone explain me the difference between these 2 titles... Is a support engineer at the same level in competence when it come to programming as an engineer? I recently took a job in Atlanta as a tier 2 support that pay more than a software developer in Detroit and was wondering why??? Especially since the job sound less difficult... [link] [comments]  |
| 6 month Hiatus to study in order to get into a DevOps/Cloud Gig Posted: 03 Mar 2021 07:03 AM PST Hi, I am thinking about taking a 6 month hiatus to study in depth AWS and DevOps stuff. As right now I am a Helpdesk Technical Manager but would like to take a more Technical job more oriented to AWS/Azure and DevOps (CI/CD) role. I am 27 years old, 5 years of experience as a Sysadmin and 2 as a Manager, also have a CCNA,MSCA, 2 VCPs and private/public/hybrid cloud projects under my belt. Is this a good idea or am I dooming myself by taking a pause like this? My goal would be to get a AWS SysOps Cert and gain expertise on tools like Ansible, Jenkins and Kubernetes during that time before getting another gig. I have enough savings and no debt to do this. Any advice is welcome. Thanks. [link] [comments]  |
| Is going from Field Tech to CCNP Security in less than a year realistic? Posted: 03 Mar 2021 06:43 AM PST Hi everyone! I just have some questions for those in Security. I have been a field tech for a small healthcare network in Colorado for just over a year. It is my first official IT job and I have loved it so far, although I'm feeling the itch to move up pretty bad. My plan was to study networking and apply for the next open Network Engineer spot on that comes up, but after a chat with the Security manager I'm considering focusing on studying for Security certs instead. He was brought on as a Security Analyst last year and has since been promoted to Security Manager. He told me that if I should study for and get my CCNP Security as there are no more prerequisites and I would all but be guaranteed his old job if I were to obtain the cert, which is all I can think about now. I live in a low population area and there aren't a ton of qualified people in the area which makes things easier. The problem is that I don't even know where to begin to get myself to the point to even feel capable of passing that exam. I don't have any certs currently and I know next to nothing at this point except broad concepts as far as Security and firewalls go. Is it possible for someone to go from zero to CCNP in less than a year with no prior experience or hands-on time with any hardware? I routinely Putty into switches and have decent networking experience and love doing that work. Patching, changing VLANs, and applying ISE commands are already something I do all the time which is why Networking sounded like a logical step, but how difficult would it be to just pick up on the Security aspects? Should I go for a lower level cert first to get used to the concepts more or should I dive into the CCNP Security material and hope I can pick it up by repetition? Is what he's saying a realistic goal? If so, can anyone recommend a good training program or study material? Any feedback or tips are greatly appreciated! [link] [comments]  |
| Awkward situation, not sure what jobs to apply for. Posted: 03 Mar 2021 08:41 AM PST TLDR; Took over family IT company, have it stabilized to where I can step away. Company doesn't look like it has a long term future, no idea what jobs I should apply for in the field. I've been doing IT since I was a kid (my dad started his IT company when I was in middle school). Through helping him grow the company, I've learned how to do everything from pulling cables to setting up servers and firewalls. After graduating from college, I worked as a field tech for a few years, and was on track to be come a network engineer. Unfortunately 2 years ago, my dad got cancer, and I moved back home to run the company. He passed away in May 2020. I was the one who originally set up most of the architecture for our clients' systems, so the transition was smooth for me to take over. I've hired a few assistants who can run the day to day of my company without me being there, and now I'm looking towards my own career. I don't believe that the company will last longer than 5 years, which would put me at 35. (Most of the clients are past retirement age, and I don't have the network or sales ability to replace the clients who are planning on retiring soon) What would you guys suggest I do about getting back into the field? It doesn't look right on my resume to go from field tech to owner/IT consultant, and to be honest I don't even really know what jobs I should apply for. Help desk? I'm too experienced. Field tech? I'm too experienced. Network/Systems Engineer? I'm not qualified on paper from lack of certs. [link] [comments]  |
| Microsoft Ignite Cloud Skills Challenge is now live Posted: 02 Mar 2021 11:04 AM PST Microsoft Ignite | Cloud Skills Challenge RegistrationOriginal thread by /u/NorseNiteNole2020 Challenge details:
Eligible exams include:
For support issues, get help through Microsoft Certification Support. A forum moderator will respond in one business day. [link] [comments]  |
| Thinking of getting into Cybersecurity, but have some questions Posted: 03 Mar 2021 05:48 AM PST Thanks to letting allowing me into the group. I'm seriously considering an career in cybersecurity but wanted to know if it would be right for me. I currently work as a consultant and I already travel to multiple countries throughout the year. I wanted to gain I.T. certifications, work as a an IT technician to gain some experience for a few years and then and ideally work as a nomad in the some way in the CS field. Is this realistic? Is the information required to pass CS certifications available online already? Or would I need to pay money for an actual course? (Thinking of paying IT career switch) Thanks in advance for your answers. [link] [comments]  |
| Getting back into entry level IT question after being laid off Posted: 03 Mar 2021 09:16 AM PST Finally managed to land an entry level tier 1 IT help desk role last year. 3 months in and most of us were laid off due to the malls closing. We supported jewelry stores inside the malls. I studied for the A+ and scheduled it, then the Pearson centers closed and they didn't announce the online testing yet.. So I ended up going back into my old field because I had bills to pay and couldn't wait around, unfortunately. (Construction) We were pretty much thrown into the wild without "proper training" according to the network admin. The IT trainer had quit 3 days before our orientation.. So I survived, but I feel like I didn't get the true experience which is why I'm trying to get back into another entry level role. Fast forward 6 months later and it looks like entry level IT jobs are finally opening back up in my area. I've been studying networking daily for the last few weeks and enjoy it much more than my HTML/CSS/JS adventure over the last 6 months. So.. Any advice to the next part would be greatly appreciated. Should I go back and take the A+ or just pass the N+ now that I've been studying networking daily? Not many people are going to like this question but I'm going to ask anyways... Should I use my resume that shows my IT help desk as my last job? I understand that's the unethical approach since I had to go back to my construction supervisor role.. It just feels like I'm getting no responses using my honest resume that shows me going from IT back to construction because of the layoff... I would do just about anything to get back into IT after getting a taste -___- [link] [comments]  |
| What are the chances of getting a job related to databases without a full degree? Posted: 03 Mar 2021 08:53 AM PST Back in 2014 I completed a Level 3 BTEC course in ICT and then went on to do a Level 5 Foundation degree 2 years later. In the level 3 course I learned about databases in a limited capacity using Microsoft Access and in the first year of the foundation degree we studied SQL. In the second year of the foundation degree, we had to choose to study either software development or networking. I hate programming so I chose networking. One thing that attracted me to it was the fact that you could obtain a networking related job without going on to do a full degree as I guess there just isn't as much demand. However I found networking to be quite a bit harder than I was expecting and to be honest I didn't really enjoy it, but I still managed to pass the course in 2016. Once I completed the course I never really bothered looking for jobs as I didn't enjoy it as much as I thought I would and felt like my knowledge was lacking. Fast forward to 2020 and during the first lockdown due to Covid, the restaurant I work at was temporarily closed and I had a lot of free time on my hands. I decided to to a Cisco CCNA revision course on Udemy as having a CCNA certificate would increase my chance of finding employment in the IT industry, and since it had been 4 years since I studied, my knowledge of the subject had faded considerably. However a few hours into the course I got stuck on IP sub netting and gave up since it just reminded me of why I didn't like it in the first place. I remember somewhat enjoying learning about databases though and admittedly we didn't cover them too much in my Foundation Degree, but I have a basic understanding on how they work. I found this SQL course on Udemy and there are also advanced ones that I may go on to do If it turns out to be something I enjoy. I'm reluctant to go back to education as I don't want to potentially waste loads of money only to find out I don't like something and struggle with it. Also there doesn't seem to be any database specific courses I can do so it would involve a ton of other things that I struggle with that could lead me to fail. What are the realistic chances of me finding employment in a database related job by doing a beginner and then advanced SQL online course? https://www.udemy.com/course/sql-for-beginners-course/ https://www.udemy.com/course/advanced-mysql-database-administration-dba/ [link] [comments]  |
| I’m looking for some advice about going to school and if this is the right decision. Posted: 03 Mar 2021 04:45 AM PST I've been looking at going to Washburn Tech this fall, it's a 2 year course with half days (4 hours a day). In the end I'll get these certifications. + CompTIA A+ + Microsoft Cert. Solutions. + HIT-001-Healthcare IT Tech + Cisco Certified Network Assoc. + Cisco Certified Entry Networking + CompTIA Network + + OSHA-10 Afterwards I would be eligible to complete an associate degree or more advanced degrees. Would this be a good start or stepping stone to get going in a career in IT? I'm 30 and have been doing warehouse jobs the last 10 years. I'm wanting to start a true career where there is room to grow. I guess I'm sort of lost and don't want to waste time and money getting unnecessary certifications. Any advice or thoughts would be much appreciated. [link] [comments]  |
| Posted: 02 Mar 2021 08:28 PM PST I have 10+ years working so hard day in and day out as a single father. Life blessed me with a little girl early in life and have worked extremely hard my whole life since the day I turned 18. I am now 29. One year ago I was on a business trip at a job I hated being treated extremely poorly. Today i've been offered the job of my dreams and am extremely nervous!!! It's with a billion dollar consulting company that does cloud architecture. My foot in the door to cybersecurity finally after 3 long years of what's only felt like "window shopping" My dream is to work in cybersecurity one day. Im really scared these people are going to think im a fraud. I would love some honest advice & pointers I don't have any tech work experience. I feel a bit like Will Smith in the Pursuit Of Happiness.. They made it seem like tech knowledge isn't rly needed... but I may have stretched the truth on my resume and have done basic tech courses. I'm willing to put in the work and actually finish my bachelors it's just hard because I currently work and have worked 12 hours a day. Sorry for the long rant but I leave this for the people of Reddit. Im sure there are millions of posts like this already but drop a comment below even if for shits & giggles. Night y'all [link] [comments]  |
| Posted: 03 Mar 2021 07:55 AM PST I recently installed ubuntu OS on one my spare laptop and am currently playing around with it, at first I wanted to familiarize myself with Ubuntu in the hopes of making it as a Linux admin. I found out that Python is so compatible with Linux OS so I also thoght of learning it. I am a complete beginner and currently stuck being a Senior Helpdesk and want to move out from it but unsure which of these 2 roles would have more opportunities and better for a complete noob like me. [link] [comments]  |
| is Networking important for a typical Computer Hardware technician? Posted: 03 Mar 2021 07:28 AM PST Right now, i'm going to a career center and learning computer hardware with TestOut for the A+ certification. I don't intend on "moving up" the ranks later on, I'm completely fine sitting at a help desk or doing freelance jobs. Should networking really concern me? I understand that it can be important for troubleshooting some things, but it feels redundant to me. [link] [comments]  |
| Infrastructure Analyst at a Bank, am I doing too much? Posted: 03 Mar 2021 06:55 AM PST Hi, I am currently working at one of the big four of banking in South America as a "Infrastructure Analyst" but my roles are split between HelpDesk Manager, Desktop PM (planning budgets, EOVS changes and upgrades) and others. I need some clarity/opinion because I am drowning on work and I feel like doing too much, specially when dealing with red tape of baking. My roles are:
In total we are 3 people in my team. Am I exagerating or this is too much? When I was not remote it was doable but now everything takes too long and the red tape (change management and Indian remote teams) just kills me. Is this normal in banking? My peers are people in need for the job and seem to just cope with everything. Their job is a lot lighter since they don't have to deal with helpdesk at all, I have no debt, nor family and a lot of savings so I am considering getting a lower paying job with less stress and more technical work. Any advice is welcome. [link] [comments]  |
| How can I improve my resume with no experience to get an IT Internship? Posted: 03 Mar 2021 06:45 AM PST I am looking to improve my resume as I apply to entry-level IT internships - both graduate and undergraduate, as well as some jobs. I have had a few interviews, but did not get the position any of the times, which is sad considering they are supposed to be entry-level. I understand that at a Graduate level I need a competitive resume, especially since my undergrad is in an unrelated area. I am looking to graduate in December, so I would like to make improvements and would really love to have an internship before then. I think my biggest area of concern is proving I have relevant skills. Perhaps I should replace the subjects I learned with the Projects I did in the classes? Though I did not have one for each class. My areas of interest are data analytics, business intelligence, and database-related roles in addition to tech support roles. I generally avoid software development jobs. https://docs.google.com/document/d/1R6jFZppyIGmz2NBCjrL5Ml99O7iVYKfZm_70d4y2QDo/edit?usp=sharing I love this subreddit and learn a lot here. Please advise if allowed! I saw other people posting resume's so I decided to post here [link] [comments]  |
| Security vs Cloud Computing ................................ Posted: 03 Mar 2021 06:32 AM PST I am currently in school to get an associates and doing a lot of self study on the side. The cc I go to offers associates that specialize in cyber security, networking or cloud computing. I am interested in both security and cloud computing and wanted to get some feedback on both sub fields. Which one would you prefer and why? [link] [comments]  |
| Looking for pointers on study program in hopes of career change! Posted: 03 Mar 2021 05:08 AM PST Hi everyone, I'm one of the many looking for a career shift. I'm living in Norway and came across this 2 year training which will end with me getting a "professional degree" which basically means I'm qualified to work in that field according to Norwegian standards. The school has sent me an overview of the classes and I'm wondering if someone can have a look and let me know if it's a good start up point for someone with basic to no knowledge. Here is the outline: It's a "Network and IT Security" according to them. [link] [comments]  |
| Is there any difference between Network Security and Network Engineering? Posted: 03 Mar 2021 02:45 AM PST Hey, as the title says. I want to become a network engineer, although the major that I have in my college is "Network Security". Is it the same? Can I do CCNA and get into one? [link] [comments]  |
| Looking for beginning my career in IT as a young student. Posted: 02 Mar 2021 10:54 PM PST Hello everyone. I am a young student who is really new to this IT stuff. I would like to know what are the possible directions I could go in and where do I start. Since I have literally no experience whatsoever, I still need a beginning point from where I can take a step forward to a better future. I've tried looking many things online but failed at finding them. It would be really helpful if there were some experts in this field who would guide me through this road of technology. [link] [comments]  |
| currently on a graduate scheme looking for a change of role Posted: 03 Mar 2021 01:49 AM PST Hi everyone, I'm currently on a graduate scheme in the uk and I'm working within the analytics and engineering service line however I'm wanting to change to more towards a security based role. Being on the Grad scheme makes it an ideal time to change position as it is about getting as much exposure over the 2 years to steer my career. This is something I've been thinking about but after having my annual review yesterday its got me thinking about making the leap and trying out something new if the opportunity became available. so is there any good resources to do some learning about different roles within security or just anything with general good information, I've been looking and reading myself anyways but any recommendations would be appreciated. TIA [link] [comments]  |
| Questions about Technical Program Manager (TPM) role at Amazon Posted: 03 Mar 2021 12:53 AM PST |
| Posted: 02 Mar 2021 12:22 PM PST I have been working as an IT technician/helpdesk analyst since October 2020. It is my first real IT position, I did a few short windows 7 to 10 migration contracts before this position, but I don't really count that as actual IT work because all I was doing was following documentation with little to no troubleshooting or communication with end users, I was basically in a room clicking buttons by myself. After working here for almost 6 months now I still feel lost, confused, and barely able to do my job and I think its not the fault of my management, its my fault. I am constantly needing to ask questions about how to do things. I do my absolute best to always google stuff before hand and never ask the same questions more than once, but more new stuff keeps coming in and I just don't know how to deal with it. A lot of times things don't work and I have no idea why. I will get a ticket to install the same software for 3 different computers, the first 2 install just fine, but then the 3rd software fails during the installation, and I have no clue why. The software is super specialized and there is little to no documentation online about it. That's just one example, other times we have to perform some other specialized installation that has 25 steps to it and the documentation we have is clearly incorrect, I will ask two of my coworkers and they will give me two different answers as to what to do. A lot of times the end user has some wierd issue with their Outlook or Bluebeam and while I am remoted into their computer and have them on the phone I am also frantically googling to try to find a solution, and the end user is just waiting for me to stop being stupid and learn to do my job right. More recently a lot of people have been having issues with their Outlook on their cell phones, I work remotely so I can't see what the fuck they are looking at or what they are doing, I try to guide them to the right spot or send them documentation, but they just reply to the ticket "Its still not working". Recently my ticket queue has gotten much larger and it's starting to stress me out, not being able to handle today's tickets because I'm still trying to put a bandaid on some ticket from 2 days ago that I just got to today. I just don't have the skills to do this, I have a bachelors in IT and 3 IT certifications but I can't seem to transfer the skills and knowledge I have from those to actually be a productive member of our team. I'm starting to think my coworkers are noticing how bad I am compared to them and its only a matter of time before my boss talks to me about it. I had a borderline panic attack last week and it scared me. Luckily I work from home but still. I made an appointment to see a psychiatrist next week. But I still don't know what to do about the job situation. [link] [comments]  |
| Business Analyst or SAP MM Consultant- which role to choose? Posted: 03 Mar 2021 12:16 AM PST Hello all, I have 3.5 years of experience as a SAP MM Consultant working on support projects. I have now received 2 offers from 2 great firms. Offers are identical in all respect other than the profile. 1 is for the role of business analyst, collecting requirements, stakeholder management, etc... And the other being of SAP MM Consultant where I would be working in implementation projects. Looking for advice on which to opt for? What to consider? Thanks [link] [comments]  |
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