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    Monday, January 25, 2021

    IT Career [January 2021] Ask The Experts - System Administrators

    IT Career [January 2021] Ask The Experts - System Administrators


    [January 2021] Ask The Experts - System Administrators

    Posted: 25 Jan 2021 01:12 AM PST

    Do you have an interest in System Administration as a job or career choice? Are there things that you have wanted to know but not been able to find a resource to ask?

    Some scenarios for potential questions:

    • Ever had a question you wanted to ask your SysAdmin on why restrict access to their servers?
    • Ever wonder what the heck your SysAdmin was thinking when they decided to retire that Exchange 2003 server?
    • Do you want to join the ranks of SysAdmins but not sure if it is a right fit?
    • Ever want to know how SysAdmins got where they are now?

    Ask the Experts is an opportunity for the community to answer questions for each other or provide general advice on their respective field to people interested in joining your ranks.

    NOTE: Experts when you answer, please give an indication of your experience in the field.

    Example:

    Jr. SysAdmin for 8 years, SysAdmin for 3 years.

    MOD NOTE: This is part of a weekly series. Next week is IT Management.

    submitted by /u/AutoModerator
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    IT Managers: How important is job longevity on a CV?

    Posted: 25 Jan 2021 05:41 AM PST

    As the title says - obviously experience, personality & many other factors are important when hiring candidates, but how high up your list do you place job longevity?

    For example, if employee A has a better mix of skills/certs, but holds no job longer than 1-2 years, whereas employee B doesn't have all the required skills, but held down previous job 3, 4+ years, which candidate would you prefer for an IT role?

    submitted by /u/ITZC0ATL
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    Getting into an IT career at 24 no experience - Have a free full ride of college GI Bill. Which career path should I take?

    Posted: 25 Jan 2021 06:41 AM PST

    Hi, I spent four years as a jet engine mechanic in the military out of high school and voluntarily separated after my contract ended a little over a year ago. I was planning on working for a family business, but it wasn't what it panned out to be so I am now looking for a new career path in IT. I have no experience with IT, and in the research I have conducted so far(mainly reading reddit posts) it seems you might not need a degree to get your feet wet in this field.

    I have my full Post 9/11 GI Bill which pays for a degree from any public university + a monthly stipend per month depending on the zip code of the school. I'm just curious about differing opinions on if I should pursue a free degree or if it's not necessary, and just start on a helpdesk job while getting the certs I need. Thanks.

    submitted by /u/ibeatmymeat
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    Starting my first full-time job in help desk (level 1) this morning. Wish me luck!

    Posted: 24 Jan 2021 01:23 PM PST

    I'm pretty nervous as this will be my first IT job and I'm pretty rusty after finishing my Bachelor of IT a year and a half ago, but I'm hoping it goes well and I can get adjusted fairly quickly. Can't say I'm super excited for full-time 8-5 though.

    Edit: I just finished and it went really well! Everyone is super friendly and relaxed, I had one of the staff take me out for lunch and we all ended the afternoon with a cold beer in the office. It was a bit of an information overload which was a bit overwhelming, but overall definitely not bad for a first day!

    submitted by /u/I_Dont_Have_Corona
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    Is it setting a bad precedent to work for minimum wage?

    Posted: 25 Jan 2021 08:25 AM PST

    I'll be finishing my BSIT in a few months, I only have a year of part time experience and basic certs like A+, Net+, Sec+, and Linux Essentials. To develop and maintain actual skills, I have a homelab and run a tech blog where I list my projects and such. Since the market is bad right now, I've accepted that I'll likely have to start out working at a MSP for minimum wage which is about $10 for me since I have literally zero leverage. MSP work is what I would prefer since the experience would be better than the same role as internal corporate. People tell me this idea is utterly insane and that I'm worth more, but I don't really see how and it's emotionally exhausting to think about lately.

    With that said, I'm worried that this sets a bad precedent for the industry. By taking that kind of job, I'm telling employers that it's okay to pay somebody minimum wage with a degree, some experience, and multiple certs (albeit none impressive) along with a homelab but I have no leverage and feel like I'm hardly even qualified to do basic helpdesk. Is it all in my head? Am I likely better than I think I am? I'm stressed out so much.

    submitted by /u/Nerdlinger42
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    I am looking to become a VMware admin or architect. Anyone who is currently in the role or knows the track for VMware associate; professional?

    Posted: 25 Jan 2021 09:36 AM PST

    I am currently a Helpdesk Technician 2 at an oil and gas company and have been for the last 3 years. My company recently purchased some Dell IDPA equipment and haggled into the deal are some credit hours for classes. I'm lucky in that I'm the only one who wants to use these credit hours totaling 8700 credits. Can anyone recommend the best courses to take to prepare me for the next step in my career?

    submitted by /u/Vaphmir
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    Looking into Cybersecurity - Any Advice is Appreciated

    Posted: 24 Jan 2021 06:55 PM PST

    I currently am a staff sergeant select in the United States Air Force and am 8 credits away from graduating with my bachelors degree in management from Webster University and then I plan on doing their MS Cybersecurity program and going for other Cybersecurity certificates. I should be out of the Air Force pretty soon (2023, but maybe this year if I get accepted into Palace Chase program since Air Force is overmanned), and I was looking to get into Cybersecurity. I hope to land a SOC Analyst Tier l job when I get out. I am into the CND or Computer Network Defense Ops side of Cybersecurity. I was wondering if anyone who can answer these questions can answer them for myself and others who could use the advice:

    Thank you in Advance!

    1. What experiences best prepared you for your current job?

    2. What is a typical day in your job like?

    3. What do you like most about your job?

    4. What do you find most challenging about your job?

    5. What made you competitive for a Cybersecurity role (Specifically CND or SOC Analyst l)?

    6. Who has been most influential in your career?

    7. What skills or abilities have helped you succeed professionally?

    8. What do you know now that you wish you would have known when you first started out in your career?

    9. Any professional organizations or networks you recommend others to join?

    10. Where do you see the cybersecurity industry going and how do you plan on adapting to that change?

    11. Do you have a LinkedIn account so we can connect?

    https://www.linkedin.com/in/derrickperry1997/

    1. Any other advice or guidance you would like to give?

    Once Again, Thank You!

    submitted by /u/derrickperry06
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    Why is there overtime pay in most IT jobs and not in other industries? i.e. Accounting / Finance / Law etc.

    Posted: 25 Jan 2021 10:27 AM PST

    Hey all,

    I have a general question about overtime in IT-related roles.

    Is there overtime pay in most IT roles out there even if you have certifications?

    I used to work at one of the big 4 accounting firms and every busy season we would get an email memo from upper management stating that now that we are in busy season you are REQUIRED to have a minimum of 60 chargeable hours per week. Basically, it was expected you were working 70-80hrs per week and there is no such thing as overtime.

    I don't understand why is it that in some fields you don't get paid overtime and others you can?

    For example, from what I have seen from IT jobs, most of them offer to pay you overtime, why is this?

    Thanks!

    submitted by /u/Alternative-Fox6236
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    Mid-Senior Sys/network admin post-interview update

    Posted: 25 Jan 2021 10:26 AM PST

    Hello,

    So this thread is an update to my thread from yesterday.

    https://www.reddit.com/r/sysadmin/comments/l495ss/i_have_a_sysnetwork_admin_interview_tomorrow/

    My resume is here - https://ibb.co/YZbXtgz

    So I spoke with the IT director, the interview was supposed to be 30 minutes but we spoke for 1 hour. I was nervous and still fumbled on some technical questions. The director said that he thought that I interviewed extremely well. I got a call from the HR recruiter, he basically said that I would move on to the next level of the interview but for a different role.

    This role is basically 1 level below the one I originally applied for and pays in the upper 40's. They're basically creating a new role on the spot for me to fit into. They seem to really think that I could grow with this company. He said while the director likes me, he still needs to make sure he finds the right candidate. Which I totally understand. I thought I had done enough to earn a pay jump to the 60k range but maybe not. If I end up getting this other role should I just take it ?.

    submitted by /u/SillyRecover
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    CV question year gap: Should I include my non-related IT job experience and degree?

    Posted: 25 Jan 2021 04:06 AM PST

    Hello yall, just have a question, since i used to work in non-related IT jobs and degree in my early 20s, now I am in my mid 20s, starting over and studying computer science while learning some web development and mobile development courses on the side. In short, I still do not have any programming experience, not even internship. Is it better if I include or leave out my non-related IT job experience and degree ? Thanks

    submitted by /u/lala9605
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    Side hustle/2nd job options for employees in IT field?

    Posted: 25 Jan 2021 10:00 AM PST

    Currently working in help desk making 14 an hour 8-530 Mon-Fri. Trying to find a good side hustle/2nd job option not sure how to find one to fit into my schedule though. I've thought of upwork, but I've heard some bad things that its a race to whoever has the lowest price, and it's really hard starting out. I can't get a 2nd IT job because most of them are from 8-5. I thought about Staples, Geek Squad, or Target/Walmart/Fast Food/Gas Station type stuff, but it'd probably be more beneficial if I just studied more IT topics on the side instead of working for pennies at these retail places. Plus a lot of those retail places are really hard to get interviews with the coronavirus going on. Anybody got any ideas for a side hustle/2nd job. Or should I just stick with my current job and learn more on the off hours instead of considering freelance sites or low paying retail jobs?

    submitted by /u/ElectricOne55
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    MSP Resume Help - Need Advice on What Skills to List

    Posted: 25 Jan 2021 09:52 AM PST

    Been working at an MSP but beginning to feel stuck. I feel like my next move is to junior sysadmin after getting my Network+. Want to apply to a few roles in my area but want to get some polish on my resume beforehand.

    Any feedback on my resume would be greatly appreciated.

    Should I even bother with Company 2 & 3? They were from a long time ago (not same year) and not very related to my career now, but I feel it kind of fills the gaps. Should I lose the Skills and Technical Summary or focus on expanding the Professional Experience? I'm also not sure if certifications should be under Education or separate and immediate.

    Thank you for your time.

    submitted by /u/a_parent_now
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    What questions to ask data center technician interviewer?

    Posted: 25 Jan 2021 09:50 AM PST

    I have an interview tomorrow for a data center technician position and need to come up with questions to ask the interviewer. Can someone help me think of some good questions?

    submitted by /u/panzer677
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    How to schedule interviews around a call center job?

    Posted: 25 Jan 2021 12:58 AM PST

    Having been laid off from my helpdesk/jr sysadmin job in October, I took a job that's mobile app support but basically ends up being a data lookup/ call center position for the whole company.

    I am looking around for another helpdesk/desktop support/sysadmin job but it's been hard to schedule interviews during working hours. I'm not sure when I'll get my lunch some days.

    Has anyone run inyo a similar problem while job hunting? How did you handle it?

    submitted by /u/wrinks
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    Need Help with Building Out Resume, Unsure of What to List Under Job Responsibilities

    Posted: 25 Jan 2021 09:32 AM PST

    Hello denizens of r/ITCareerQuestions, I work as the IT Manager for my employer. I have been working on a new resume, but I keep blanking on what all to list in it concerning my current position. I know I'm supposed to sell myself, but I keep questioning what responsibilities/accomplishments would be appropriate to list on a resume and not looking like I'm trying to fluff it out with stuff that would make a hiring manager roll their eyes. Here's what I do/have done at my current job:

    • Set up and oversee user access to internal company resources (such as desktop computers, laptops, network drive shares, copiers, scanners, printers, and plotters)
    • Set up and oversee user email accounts, distribution lists, and voicemail
    • Oversee network security policies and compliance
    • Forecast annual IT budget and provide purchasing information to procurement
    • Roll out software and security updates
    • Configure, maintain, and set up desktop and network hardware
    • Spec out hardware upgrades and new hardware purchases
    • Provide users with software/hardware support and diagnostics
    • Train users on operation of company IT resources and data security policies
    • Maintain network drives and related onsite/offsite backups
    • 3 years ago, I completely overhauled the company's network, which had been running on a residential 192.168.x.x /24 setup since its founding in 2000, and upgraded it to a more corporate 172.16.x.x /23 setup with multiple isolated VLANs for security
    • In Februrary of 2020, I set up a VPN with 2FA for staff to use so they could continue to work from home once our state was hit with a lockdown order

    Thank you for your time, any advice/critique would be greatly appreciated.

    submitted by /u/TheGreatDrunkMonkey
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    Looking to get started in IT and not sure where to start

    Posted: 25 Jan 2021 08:49 AM PST

    Hey all, hope all is well. I am looking to get into the IT field and am currently studying for the security plus because I was told this certification would open many doors. Does anyone know what type of jobs this would open up for me and the salary I can expect. Should I look to get a job in IT first or should I obtain another certification before the Comptia Security+. Any help or advice would be much appreciated.

    I should add that a coworker of mine told me that getting the security+ opens up opportunity for a help desk job that will pay well and offer to train and pay for me to get other certifications. If anyone knows whether this is true or not please let me know.

    submitted by /u/Natetheegr8
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    Working at a CRO (Contract Research Organization).

    Posted: 25 Jan 2021 08:29 AM PST

    Good morning!

    Has anyone worked for a CRO in the IT department? There is a job opportunity that I am interested in. It is fully remote work.

    How did you like it? How is the work life balance? General work environment? Any comments would be greatly appreciated.

    submitted by /u/Onion_Mage
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    Looking for IA Level 2 Certification.................

    Posted: 25 Jan 2021 08:25 AM PST

    Does anyone know a good IA Level II certification that I can get? I was going to try and get a windows server 2016 cert but it looks like Microsoft is retiring it on the 31st.

    submitted by /u/Born3hunt3r
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    Getting AWS Solutions Architect Without Prior Experience?

    Posted: 25 Jan 2021 08:23 AM PST

    Hi everyone. Looking for some advice on AWS certification. TLDR: how hard will the Solutions architect associate be without prior experience?

    My background: I'm a recent IT college grad with a decent "sys admin" position. My day to day work involves building and maintaining virtual windows/Linux boxes that are on prem through VMware tools, mainly point and click then automation takes over. It's a decent job, but extremely repetitive and parts will be automated away by my company in the coming year. Since I have the time I decided certification may help me move up and out while Im slowly finishing my masters degree in Supply Chain Analytics, and I settled on AWS due to personal interest.

    I completed the AWS cloud practitioner certificate with ease, but I'm curious how well I'll be able to handle the information in the Solutions Architect without prior hands on exposure? I have a great grasp of how things work on prem, but my knowledge of AWS is limited to what I got from the Cloud Practitioner cert. I've been looking for new opportunities that would expose me to AWS, but my own company is very limited due to government regulations (Public energy company -- we house nearly everything ourselves) and I can't find others hiring in the area without prior experience and certification.

    Any insight into the certification path would be much appreciated. Thank you.

    submitted by /u/Sccrfreek
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    First help desk interview! What kind of questions should I expect?

    Posted: 25 Jan 2021 08:22 AM PST

    Hello all, I just got my first interview for a help desk role at a msp after months of applying. Is there anybody who has had the same or similar role that can give me some topics to study before the interview?

    submitted by /u/Wrecktangle15
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    1 month from separating the military, graduating in the fall, doing my CCNA course. How to get a job in the mean time?

    Posted: 25 Jan 2021 08:12 AM PST

    Hey all I am currently on terminal leave from the military searching for jobs for a new career. I am currently doing a course for my CCNA which I should take in April-ish. I've been taking online classes for a university online and should graduate soon for a bs in IT. My main focus is networking/network security.

    My question is I am unsure what jobs to pursue currently and if it is even possible? Since I will be jobless after March 1st I would like to at least get into the IT field by then.

    submitted by /u/halfam
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    CCNA In canada maybe montreal? Vs USA value of Certif?

    Posted: 25 Jan 2021 08:02 AM PST

    Anyone has done CCNA in canada? Worth it?

    I feel CCNA weigh more in US compare to canada ?

    submitted by /u/d1pi
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    How quickly can I move to security from Desktop Support LV 1 and 2?

    Posted: 25 Jan 2021 03:46 AM PST

    I graduated around last year and have been working as a Desktop Support LV1 and 2 for around 5 months now and I want to transition into either a security analyst role or a SOC role directly. Currently, I have experience in managing AD, Office 365, Microsoft server 2016, and some basic log readings. I also already have my CompTIA Security + and currently studying for my Azure fundamentals and then I'll go for the CCNA next. So realistically, should I try and find a security analyst role or a SOC job after the 8 months mark or should I stay in my role longer.

    submitted by /u/leot4
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    What are the average Network Enginner or Network Admin salaries within the UK ONLY and how would you go about getting there?

    Posted: 25 Jan 2021 07:30 AM PST

    I currently hold a bachelors in network engineering and have no IT job experience. What would be the best route to follow? From research i understand for starters it would be,

    Help desk + CCNA

    Where do i go from there to hit atleat 30K figures in the UK and how many years does it usually take?

    submitted by /u/Optimal_Ordinary4048
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    Network analyst, what’s my next step in my career?

    Posted: 25 Jan 2021 03:44 AM PST

    Hey everyone I just graduated college in Canada and I am starting as a network analyst so, I get to skip the help desk tier of IT which is nice but I'm kind of curious where to go from here, I don't wanna get complacent as 45000 is a good start coming from minimum wage warehouse work but I want some direction on where to go next/ what certs to pursue.

    Thanks!!

    submitted by /u/lostmywallet72
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