IT Career [Weekly] What would you like to know Wednesday? General Question Thread |
- [Weekly] What would you like to know Wednesday? General Question Thread
- Thoughts... I am kind of lost as to how to feel and if I'm looking in the right places...
- I’m stuck in help desk and don’t know how to gain experience
- Level 1 Helpdesk Role at a small company providing IT services to small/ medium size businesses.
- I’m considering doing a graduate certificate in Technology Leadership. Has anyone done something similar or have any thoughts on the worth of this?
- Is on boarding typically unorganized? How long should I stay to use it as reasonable experience?
- Future of a GigaVUE network packet broker administrator
- I rejected Amazon’s job offer for Internship this summer
- Do I have what it takes to become a Data Engineer?
- Should I put down that I was in a fraternity on my resume?
- Generalist looking to jump to a new job wondering how to present myself
- Certificate issue: site not secured error on google chromed and internet explorer
- Finance Person interested in adding Computer Science Experience
- Any CSAs here? What's the best path up to cloud solutions architecture from the desktop support level in 2021?
- What skills/knowledge/certifications do I want for a career in networking?
- 2nd Job advice after redundancy - what should be my expectations?
- What is the best way to tell Indian colleagues that you cannot understand them?
- So I just got some advice to play around with specific technologies to understand where I wanna go in iT, how do I start playing around with stuff for like networks, security, cloud computing etc.
- Finding entry level roles in IT governance risk, and compliance
- Back in the job field feeling nervous. Any advice?
- Looking for basic Telecom certs and related training.
- I am pursuing a career change but where do I start?
| [Weekly] What would you like to know Wednesday? General Question Thread Posted: 30 Dec 2020 12:16 AM PST Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments]  |
| Thoughts... I am kind of lost as to how to feel and if I'm looking in the right places... Posted: 30 Dec 2020 07:46 AM PST I have been applying like a mad women. Lol. I have had a few interviews, and now have a 2nd interview for a position. I'm exited, but kind of in shock as it was kind of unexpected. I thought I just got ghosted as it was almost 2 weeks before they got back to me to request the 2nd interview. It is in the IT field... I think. The title of the position is: Support Service Technician The Security Support Services Technician will be responsible for tablet imaging, 2nd level support, panel setup and configuration, and assisting with testing new hardware and software releases. Core Duties: Deployment of Windows image utilizing Windows Deployment Server. Setup, configuration, and image quality of x-ray panels. Provide second-level technical support for client calls and on-line requests. Deploy update packages to existing systems. Assist with verification of equipment to ensure clients receive a fully functional system. Assist with testing Alpha releases of both software and hardware products. Assist with the development and improvements of the hardware and software we deploy. Assist with supporting the Microsoft Azure environment. After an initial training period, perform rotating on-call duties. Opportunities to grow within the organization Is this a IT help desk position? I just can't decide if it is or not... [link] [comments]  |
| I’m stuck in help desk and don’t know how to gain experience Posted: 30 Dec 2020 07:41 AM PST How did you get out of help desk? There is no room for growth at my current job and I don't want to be in a help desk role my entire life. We are restricted on what we can do which is limiting my ability to gain experience for future, higher paying job opportunities. [link] [comments]  |
| Level 1 Helpdesk Role at a small company providing IT services to small/ medium size businesses. Posted: 30 Dec 2020 07:41 AM PST Hi guys, I'm applying for a help desk role and was wondering what are necessary technical skills/ knowledge for level 1 Helpdesk role. For this role there isn't any specific requirements in the job description but what knowledge is it normally recommended to have for a level 1 Helpdesk role? Or what knowledge you guys advise to have? Any advise is welcome. Thanks [link] [comments]  |
| Posted: 30 Dec 2020 05:53 AM PST Like the title says I'm considering doing a graduate certificate in technology leadership to gain some of the soft skills that would set me up to move into a management role. The certificate is offered by Cornell online as a 3 month program with six different classes each taking 2 weeks. I'm interested to hear anyone's experience with a similar program, a graduate certificate in general, or any thoughts at all about it. [link] [comments]  |
| Is on boarding typically unorganized? How long should I stay to use it as reasonable experience? Posted: 30 Dec 2020 10:01 AM PST Found a job at a local construction supply distributor while still in school with no experience. At first I was over the moon because I've heard landing a full time job out of college with no experience in the field is quite difficult (and I was having very poor luck on interviews). I started Mid November and it's been very ok. I don't want to spend too much time talking down about the company because obviously they hired me and what not, just not sure if it's normal. My agreed upon first day, I arrive and the person who is supposed to be giving me my laptop and work stuff just isn't there. About 30 minutes of my heart beating out of my check and my boss comes down and is able to get me sorted. But this kind of thing has continued, it feels like no one has a clear idea of what job is actually going to be, just a little bit of this or that. Which was told to me during the interview, however the guidance has sometimes been not the best or even existant. My boss more or less suggests that I talk to someone to show me something, but even with taking notes it's often difficult for me to retain everything they say and see it in a practical sense if that makes sense. I'm able to pick things up but it's never really as simple as show me and then I'm good to go. My boss will also sometimes say "do research on x utility" and like it feels like no matter how many videos I watch or articles I read it's difficult to really apply it to the work without seeing it. People have been happy to help but I feel annoying hitting them up for simple stuff. Is this how work settings typically work? Am i just suffering because of a weird hire time or remote? My boss seems like an understanding guy so if this continues after the holiday, might just be time for another discussion. I don't think there is anyone else fresh out of college on the team or around that I'm aware of so hard to gauge if the work I'm doing is good or what I should improve. It's just hard to read the energy so just looking for some input. Unfortunately I am in need of employment pretty badly so I am going to stay for the time being even if it stresses me. How long do you think I'd need to stay in order to have this look reasonable on a resume? I was thinking atleast a year although have also heard 6 months? I want to make this work but really not sure if I have what it takes? Do these issues feel unique or will these issues persist? [link] [comments]  |
| Future of a GigaVUE network packet broker administrator Posted: 30 Dec 2020 09:59 AM PST Hello everyone, To begin with, sorry for my english, I'm not fluent. I'm currently a network and security engineer at a big Telco as an external contractor. My team operates a lot (around 2 000) of security devices (mostly loadbalancer, reverse proxy and firewall). But I'm not happy with my position. I have pretty bad relations with my manager, the company is very process-oriented (2 weeks to open a single port on the firewall) and the tools we are using are really old and/or unusable. I was given a proposition of a position in the same company, as a network administrator of the network capture infrastructure. The job consists in operating Gigamon (mostly. there are also other brands) appliances, maintaining a reservation webapp, and Python automation scripts. It's a quite interesting position, because it's in another team (I won't work with the shitty manager), on a non-production infrastructure (less processes). My question is : How is such a job future-proof? Are such skills very rare, and so, very good paid? Or are they so rare that it's almost impossible to find another job after such a position (operating rtarely installed stuff)? I think that the development part of the job will be the only way to see something else outside of the company (I don't want to stay there for the rest of my career). What do you think? Thanks for your answers. [link] [comments]  |
| I rejected Amazon’s job offer for Internship this summer Posted: 30 Dec 2020 09:22 AM PST I rejected Amazon Internship offer for PayPal FullTime employment because … well, job security but now I feel a bit guilty because it's not a FAANG job. Did i eff up? I know PayPal is good and stuff but can you put it into perspective for me ? How different is the job ? [link] [comments]  |
| Do I have what it takes to become a Data Engineer? Posted: 30 Dec 2020 08:53 AM PST |
| Should I put down that I was in a fraternity on my resume? Posted: 30 Dec 2020 08:47 AM PST I am going to graduate college in May and was wondering if it's worth putting my fraternity down on my resume especially when applying to entry level jobs? I obtained roughly 18 hours of community service per semester and have held various elected leadership roles. [link] [comments]  |
| Generalist looking to jump to a new job wondering how to present myself Posted: 30 Dec 2020 04:33 AM PST I have around 18 years experience, Im a real generalist in IT living in London UK. Im fed up with current role as i have little chance to go deep into any skillset and continually jumping around too much on varied tasks, with a bully type director who creates a toxic working culture (blame, unclear requirements, unreasonable, falls out with all suppliers over time). For those reading this that are in a toxic work environment, dont tolerate it, find an employer that values you! I want to go for a new job, but not sure what is the best direction to go in. In the last 10 years Ive been in more management roles, managing development teams, with some hands on. Before that I was hands on php dev. I have a few deeper skills: offshore team management, scrum/ kanban lead, software architecture, specifications and wireframing, and more recently elearning interactive design. I think the most lucrative path for me is to continue the route of technical team management, and architecture. Im wondering what job name suits my skillset. IT manager seems too vague. [link] [comments]  |
| Certificate issue: site not secured error on google chromed and internet explorer Posted: 30 Dec 2020 08:00 AM PST Good day everyone, have an issue here. I created a solution so that my end users could change their password remotely, using RD web Access on server 2012 R2 on an internal server (Power Edge 720). IIS 2012 R2 was used as well to access the RD web password reset page. The end users could access the solution internally but with a not secured error on browser. To access the solution over the internet i made some changes. this is what i did. I took the internal server IP and mapped it to one of our ISP IP via the Fortinet firewall using Virtual IPs. It worked, However, still getting site not secured error. I believe its a certificate issue but don't know what exactly to do to resolve the issue. Any assistance or guidance will be grateful . [link] [comments]  |
| Finance Person interested in adding Computer Science Experience Posted: 30 Dec 2020 05:52 AM PST Hey, I currently work in finance and have been reflecting on what I could do to stand out more, maybe even change my career path some and I began to wonder about computer science. Does anyone have some general advice or guidance as to what is best to team up with a finance background? Best I've found so far is Python is the most popular language in the FinTech industry. I'm interested in learning about different options I could further research. Thanks and my apologies if this has been asked before. [link] [comments]  |
| Posted: 29 Dec 2020 06:36 PM PST I've been working various help desk / desktop support type roles (primarily Windows hardware and software, with some Android and iOS) for the past 7 years, struggling to figure out what I want to do next and specialize in (no degrees or certs at the moment, I spent 2 years studying IT in college before my internship turned into full-time work and I haven't gone back yet). After lots of research into the various roles available, what kind of work they involve etc., I'm pretty sure that I would enjoy doing Cloud Solutions Architecture. But I have no idea what the best path up to this role is from my current level, especially now coming into 2021. The information I've found looking into it seems to vary across a spectrum - there's a consensus that you need knowledge and/or experience in a number of different areas, and it makes it seem like there's no clear best route into this role from a base IT level. When I first started looking into this at the start of this year, my idea was to get my Net+, Sec+, MCSA, then move into a junior sys admin role, get some experience there while learning a bit of python or JS/node.js, learn cloud formation, and get my AWS solutions architect associate certification, and hopefully be able to land a role in cloud solutions architecture with AWS that way. But with the MCSA retired, that path isn't an option so much anymore. I've been thinking of maybe switching focus to the Linux side of things instead (so Net+ > Sec+ > Linux+), but the more I learn about CSA roles and requirements the less clear it seems to be just how deep I need to dive into any of these topics in order to move into solutions architecture (preferably, as soon as possible). It seems like getting the aforementioned 3 CompTIA certs is more likely to just end me up in a Linux sys admin role, and I don't necessarily need that experience in order to become a CSA. It seems you just need a base level of knowledge of networking, security, linux, server administration, cloud formation / other software and methodologies used in solutions architecture, and coding supported by the platform (again, likely python or node.js), in order for an AWS solutions architect associate cert to have any chances of landing me a CSA type position. But what does this mean for me as a desktop support technician? It seems getting certified in any of these areas is likely to just lead me down that specialization path (sys admin seems to move more directly into sys operations on the cloud side, for instance, and coding seems to lead into the dev ops side). Is it possible to just learn the basics of what's needed through the cloud certifications alone? Maybe self teach just enough of the other components (networking, operations, coding and tools) in order to build some cloud projects in a portfolio I could show off to an employer? Still, jumping straight from desktop support into cloud solutions architecture, regardless of certifications, seems unlikely. So I guess I'm just not really sure what the best next step is. For the moment I'm studying for the Network+ as that's the safest bet on a starting point I can seem to come up with. But I'm not really sure where I'll take it from there. Any advice or insight is greatly appreciated. Edit: A couple more things probably worth mentioning: 1) It seems a certain amount of business operations knowledge and experience is also needed along with the broad list of technological abilities. This is another area that I'm not sure how I would go about learning, and how deep I would need to dive into it 2) While my coding knowledge is fundamental at best at the moment (just what little I remember from the coding classes I took in college), I have an idea for an app related to a passion of mine that I would love to develop. From what I can tell, I could use a cross-platform framework to create it after learning Javascript. This seems like it could potentially allow me to gain the knowledge and experience needed to do CSA work without ever working a development position, since I could then use my JS knowledge to learn node.js and then build cloud projects for the portfolio from there, but maybe I'm mistaken [link] [comments]  |
| What skills/knowledge/certifications do I want for a career in networking? Posted: 29 Dec 2020 05:08 PM PST Doing an IT degree majoring in networking. Studying CCNA. Please tell me:
Should I learn the above? Are they useful in the networking field? What exactly else should I learn? I want to learn things that could make me a network engineer. [link] [comments]  |
| 2nd Job advice after redundancy - what should be my expectations? Posted: 30 Dec 2020 03:03 AM PST Just got made redundant as company has decided to pull back support for a company we usually support. I have been working as 1st line support and was helping the 2nd line support a lot with troubleshooting and additional support that I was solely responsible for. I am also studying towards my CCNA. I have looked at the 2nd line support roles and the only thing I don't have experience in is VMWARE. In totally I have just a few months short of 3 years experience. What can I do to gain experience with VMWARE ? and what should the my pay expectations be for 2nd line support in London ? [link] [comments]  |
| What is the best way to tell Indian colleagues that you cannot understand them? Posted: 29 Dec 2020 06:15 PM PST This can obviously be a sensitive subject. Let me state explicitly upfront I am very globalist, very pro-immigration. I've worked with a lot of people in IT from India, Bangladesh, China, maybe some others I'm not remembering right now. I've worked with people whose accents have ranged from light to heavy. It's never been a complete obstacle. Usually it's only 1-2 people on a team that are very difficult to understand, and occasionally asking for a repeat or context clues are sufficient. Two things are happening now. (1) I'm working with a totally new formed team, I am the only non-Indian person on the team. (2) As I'm getting older, I feel like it's immature and slightly disrespectful to not fully understand someone, and try to ignore it - it feels unfair to them. I've been thinking about - What is the best (most polite, most effective, etc) way to tell a coworker 'I can't understand you' It's obviously not a one time deal. It's likely to continue repeatedly. I don't want to give the impression "I missed what you said this one time". I'm essentially the odd man out in this group. And anyone already speaking 2-4 languages is doing better than me. I did poorly attempting to learn Spanish, which is fairly easy. I absolutely am not looking down on anyone for accented English. And I don't want to give any disrespect at all. But, it's critical that we all are able to understand each other. I can already foresee a problem where I literally won't be able to understand 90% of what's being said if I don't find a good solution here. Specifics, technical details, and exact status will be important. I know there are a lot of Indian (Malaysian, Bangladeshi, etc) folks in this audience. What would be the most polite and effective way you would want someone to tell you "I genuinely can't understand most of what you say, but I want to. What can we do about this?" This is a serious question posed with good intentions. Please keep jokes, insults, arguments, and immature behavior out of here. [link] [comments]  |
| Posted: 29 Dec 2020 03:05 PM PST Im a college student, trying to transfer to Rutgers from a community college. I have taken statistics and math up to calc 2. Im trying to get my feet wet in IT to get an internship for the summer, or at least get an idea of what field I want to go into. Is there any technologies online I can play with to get an idea if I want to go into security, or networks, or cloud computing, something like that. [link] [comments]  |
| Finding entry level roles in IT governance risk, and compliance Posted: 29 Dec 2020 09:11 PM PST Hello, I recently completed an internship which focused on cyber security third-party risk management. I found it to be an enjoyable experience and it opened my eyes up to a difference aspect of cyber security. I will be graduating in May of 2021 and it has been rather difficult to find entry level roles which focus on GRC. The only places I seem to be able to find opportunities are with Big 4 companies. I would like to end up at an industry type company rather than a consulting firm. Is going the consulting route the only way to start a career in GRC? Is there a certain career path I can take to work my way up to those roles? Thanks! [link] [comments]  |
| Back in the job field feeling nervous. Any advice? Posted: 29 Dec 2020 08:59 PM PST So I just graduated from getting my masters in computing. (It was sort of a way to get away) but now I am nervous to be job searching again. I have a year of experience doing IT, but it basically means I will have to start all over. Maybe even internships? Anyone have any advice? I know job market right now is pretty competitive [link] [comments]  |
| Looking for basic Telecom certs and related training. Posted: 29 Dec 2020 01:47 PM PST Hello All, Long-time lurker, first-time poster here. I've worked in IT for about 8 years now doing Helpdesk and desktop support. I am currently studying for the CompTIA Net+ and would like to learn more about Telecom "things" next. Specifically, things like VOIP, SIP, PBX, call routing, Telecom wiring standards, how phone numbers work, etc. There's not necessarily an immediate career need for me to have those skills and that knowledge, but I just wanna know more about how that works. My current knowledge base is very, very simple and has only been learned on the fly. What specific certs or training do you recommend? What would you look for Phone SysAdmin to have if you were hiring one? Thanks in advance! -F [link] [comments]  |
| I am pursuing a career change but where do I start? Posted: 29 Dec 2020 07:07 PM PST Hello. I am currently in my freshman year of college pursuing a bachelor degree in IT cyber and data development technology. While I'm in school, I am planning to obtain A+, Network+, and Security+ certs. What are some entry level IT jobs I can look into? I don't have any work experience in IT. But I did build my first gaming PC 3 years ago. I don't mind starting from the bottom to gain experience and working my way up. [link] [comments]  |
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