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    Monday, August 31, 2020

    IT Career Was luckly enough to fall into an IT/Data role. Not sure where to go from here... (24, F, AUS)

    IT Career Was luckly enough to fall into an IT/Data role. Not sure where to go from here... (24, F, AUS)


    Was luckly enough to fall into an IT/Data role. Not sure where to go from here... (24, F, AUS)

    Posted: 31 Aug 2020 02:10 AM PDT

    I am in a full time data and service support role for a government run hospital. I really enjoy finding errors in the system and fixing them and decoding reports. I also am a support person for all my service (70+ employees) and enjoy helping and teaching them i.e. I set up computers and help them with basic user errors. While working I was studying nursing online. But I think I have had a change of heart and want to pursue IT. Am I naive to think I will get a job else where without an IT qualification? I could do a diploma of IT or even do a bachelor of IT but when I search for jobs they don't specify that you need a degree. I love my job but I have no freedom for ideas as it's government run and know I will get bored eventually. If you are still reading - thank you! What you you suggest that I do?

    submitted by /u/issypur
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    Finally landed an IT internship!

    Posted: 31 Aug 2020 08:46 AM PDT

    I'm a long time lurker and first time poster. Just got the call from HR with the offer! After leaving a high paying management job with the largest shipping and transportation company in the US three months ago, I finally have the opportunity to get into the IT field. I left my previous company purely because I was miserable everyday I worked there. I got my AA in 2019 and started a BAS in computer networking. I got my Sec+ and A+ in the last three months and started sending out applications like crazy. Probably around 200 or so. I heard back from maybe 15 with only two interviews were I was rejected due to lack of experience. I was starting to get pretty disheartening during my search, but this sub is a huge motivational tool to stay the course. My wife has been an absolute angel through the whole process and supported my decision to leave my stable career. Thanks to everyone who participates in this sub. I learned a lot from the conversations that were had here. I was wary to start a new career path at 27, but seeing how others have started late and succeeded has been an inspiration. To everyone who may still searching, keep at it. Something will come along. It's a rough job market with highly experienced people looking for work too.

    submitted by /u/howard5643
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    Have my first IT job interview in the morning what are some questions I should be prepared for and what should I be prepared to ask?

    Posted: 30 Aug 2020 06:04 PM PDT

    I'm still a student going into my last year of college and saw an ad for a part time IT position so I jumped at it knowing I need the experience, I have no clue what the job is going to entail the ad was very vague and it is a remote position located quite a distance away. Like the title says I have a phone interview and I'm just looking for some pointers or tips I should be ready for and some questions I should be ready to ask, obviously stuff like pay and what the job will be required to be done I know. Thank youu

    submitted by /u/deathstrukk
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    Likely to do IT degree, no clue whatsoever about IT

    Posted: 31 Aug 2020 11:22 AM PDT

    Hi. I'm likely to begin an IT degree in September 2021. I never studied, nor know anything about it. Any courses i should do before beginning the degree? Any other advice? Bear in mind that i'm a noob, so explain it in layman's terms.

    submitted by /u/alat-tayah
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    IT related career path questions

    Posted: 31 Aug 2020 10:44 AM PDT

    I'm not 100% what the right questions to ask are or where to ask them so I hope this is a good spot.
    I am currently looking into entry level IT or development related jobs that do not require a degree in CS. My background is that I have a Bachelor of Science in Radio, Television, Film degree from UT Austin. I have worked with and around computers, hardware, software etc. for a very long time but I do not have any real professional skills. What encourages me to interact with this field is that I am good at solving problems. I like complicated systems and throughout my life I've built a synthesizer, learned a bit of Python, done 3D animation, video editing, PC building and Linux. I'm just not sure where to look for a job that needs someone who is willing to learn / get certified in anything and who knows their way around a variety of systems. Basically, I know I have great problem solving skills, but I need to round out that with actual knowledge and structure and I've found compTIA certs that seems to fit but where to start and where to go are still vague to me.

    submitted by /u/BearAttack117
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    Career Change Question - Certifications

    Posted: 30 Aug 2020 09:22 PM PDT

    Hi all,

    Some background. I have been coaching football for the past four years. I did 3 years at the high school level and one year at the Division-One College level. I decided to make a career change, right before COVID hit (ofc). Luckily I was able to get a sales job but I just kinda took what I could while waiting to see what I really wanted. Education background: Bachelors in Sports Management (I would take a sports job, but nobody is hiring and the pay is low. Is what it is!)

    Now I am considering two different paths. I am considering getting AWS Certifications and going into CloudOps or getting Data Scientist/Engineer certifications and going into that direction.

    I am friends with someone who has made a good career with AWS with no degree at all. The work sounds interesting, which has me intrigued in that direction. The data path intrigues me because I used Excel a lot in football and was our analyst the 4 years I coached basically running a lot of numbers, data, etc. And now I kind of have a hobby in analytics and am interested in it.

    In addition, to coaching football, I was also a freelance marketer (did a lot of data there) and was a programmer for 2 years in college (C# mainly, a little bit of R). Technical skill wise I know/can brush up on C#, Java, PHP, SQL but not many real projects to show for them. I've also began learning R and have created some small stuff there in sports analytics. But as far as a portfolio it'd be limited for anything. I haven't done anything in AWS yet, so the experience factor is definitely more towards the data side, but CloudOps sounds very interesting and I think I could learn it well.

    Do you guys have any advice on which path I should take, given that info, on AWS Certifications vs Data Scientist/Engineer certifications? Which will be easier to get a job given my background, which will lead to higher career trajectory, better financial stability, etc. Thanks in advance!

    TL;DR -- AWS cloud certifications or Data Science/Engineer certifications for someone with limited background and a non-technical Bachelors?

    submitted by /u/PowerCounterAndJet
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    I’m unhappy with my job and maybe IT in general.

    Posted: 31 Aug 2020 11:12 AM PDT

    Hello everyone.

    So I've been working in IT for 21 months.

    My first job I did help desk and some administrative work.

    The second job much the same but at a higher scale with less cross training in other technologies and community which makes it less enjoyable.

    I've been at my current job for a year. I go to school full time and have about 18 months before I graduate with my BS in IT.

    I'm a little concerned that I'm unhappy with my job and career. It's the same conversation and thing over and over. Very repetitive and not fulfilling.

    I enjoy school more because it feels like I'm growing. I feel like I'm making progress rather than spinning my wheels.

    I've picked up an instrument and started learning how to draw. I'm definitely more happy in school and working in arts making things than just fixing the same broken things over and over.

    I'm not sure what to do. I'm worried that I'll be disappointed with my life and work forever and I'll die unhappy. Additionally, because I'm early in my career I don't even make enough money to live on my own. (Perhaps just barely if I had nothing left over) Family deaths have been highlighting my limited time on earth and I'm starting to get afraid my life will be spent on things that won't make me happy.

    What advice could a career starter get? Suggestions are welcome.

    Thank you and all the best.

    submitted by /u/timewizardfromearth
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    IT, study and Career

    Posted: 31 Aug 2020 02:25 AM PDT

    Hello everyone, my High School studies is coming to an end(final exams pending due to covid) and I am thinking about pursuing a Computer Science Degree and get a job at the IT sector. (Since I am filthy casual, pls dont take my words too seriously) I want to get a degree with international accreditation but not sure which one to choose from US, Aus and Canada. My brother has studied in Australia(currently there) and says Australia to be nice place to live, study, multicultural, tolerant and peaceful with some of the nicest people in the world. So, is it a good idea to choose australia for uni or is my dream of getting international degree and persuing career in IT way too much considering how the situation will be post covid?

    submitted by /u/BananaBoy64
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    Which Path? Yes it's been asked to death but hear me out...

    Posted: 31 Aug 2020 10:47 AM PDT

    Ok so I know a lot of people come on here asking which path they should take. I am sorry to be yet another one. I've been googling and reading and journaling and even consulting my tarot cards (of whom have interesting things to say) about this and damn I'm at a loss.

    I'm at the point where I need to decide where to focus on in school. My choices are going down the networking route (sys admin is my current "end goal" not sure where I'd want to go beyond that) or going down the web developer route (I have no idea).

    Heres the issue. I know who I am. I am an artist. I think creatively. I like making websites. I like the idea of animation. But programming scares the HELL out of me. I learned some Japanese and it was easier than picking up Javascript. And math? Fugetaboutit. I got up to statistics and that's as far as I can really go with understanding. You have to learn all the things and have the best high quality websites known to man before you can get anywhere. I feel like I'm competing against the entire world and coming up short.

    The thing that's bringing me to networking is it has a built in path to jobs. You get your certs, you do some labs, you get some a job. Next cert, next job. Simple.

    I dont know where to go, where to put myself at this point. Any advice?

    submitted by /u/angrydragonlady
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    Need advice on a career in IT

    Posted: 31 Aug 2020 03:02 AM PDT

    I've been pursuing bachelor's degree in computer applications and recently finished my last semester . I've learnt the basics of computer science, subjects like DBMS , OS , Computer Organization , Basics of Networking , Software project management , Basics of Android development and worked on C and python. I've seen that I am not good with programming. I made two web applications as a part of my minor and major project ( website for a school / virtual conference app) and it took a lot of work to complete. I tried freelance development , that was a headache because the client was unsure of what he wanted. I did one freelance project.

    I have been unable to find an entry level position as a developer till now with all my skills. All I keep getting is sales executive and call center jobs.

    I've heard a lot about system administration/ networking. They don't require much programming and I need some advice from you guys on how to start in this domain. I scored B in Networking , so I have basic knowledge of networking.

    submitted by /u/shinobi_nakamura
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    Is VoIP configuration a good look on a resume?

    Posted: 31 Aug 2020 10:05 AM PDT

    I'm currently an IT Specialist at a healthcare company. The whole company is switching to VoIP, me and another member on my team have been tasked to deploy and configure the entire building to VoIP. I work with the vendor and setup accounts, configure phones, we do all the inside wiring ourselves (running cable, installing new patch panels/switches, punching wires in)

    Basically how good will this all look on my resume? I'm hoping to start applying for jobs for a system admin/network admin role in a few months once we are finished with the project. I know VoIP is telecom but was wondering if its a resume boost at all. Thanks

    submitted by /u/Sixty_fivee
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    Which uni elective should I take?

    Posted: 31 Aug 2020 02:29 AM PDT

    I want to eventually get into backend development or devops. which uni course would be more useful?

    1. Programming in Java

    2. Concepts of Programming Languages

    I'm in my final semester of university, and these are the only options I have left to choose from

    submitted by /u/29092
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    Should I embellish my resume a bit?

    Posted: 31 Aug 2020 06:05 AM PDT

    So I don't mean straight up lie, but embellish some? My last job was creating a website for a small company. But I also did lots of other small tasks. I'd set up small networks, upgrade hardware, put together a PC or two, install some software, create backups for their data, and some other simple tasks. I'm not going down the WebDev route so would putting "IT assistant manager" or "IT jr. sysadmin" be smarter? Btw my boss would back this up. I didn't have a title. I just was their "IT guy" whose main project was a website.

    I've found it's hard to land a job because they're looking for sysadmin or IT management roles. Web design doesn't really fit that category, even though I listed I did other stuff they see "web design" and probably chalk it up to no experience. So should I change my title and focus on the other tasks more that I did?

    submitted by /u/psychicbadbiscuit
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    Career Switch at 46

    Posted: 31 Aug 2020 09:46 AM PDT

    Is it possible to start & build a career in IT/Tech industries without a degree? If so, what jobs can legitimately be done from home and/or remotely? I have a baby boy at home and I'd like to be home as much as possible.

    Also, my impression is that the tech field is only growing, jobs are plentiful and there's nothing but long term growth ahead. Is that accurate?

    My entire work life has been in family owned restaurants and luxury resorts. Ultimately, my skill set is all customer service.

    submitted by /u/TheoryPossible
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    How to deal with the "boys club" in IT?

    Posted: 31 Aug 2020 09:32 AM PDT

    Women in IT - how do you deal with the "boys club" in IT?

    In companies I have worked at I have found that men in higher or more technical positions can be very open and willing to mentoring new men that join "lower level" teams but are very reluctant to mentor females on these same teams or involve them in projects (even when they express interest, show initiative, have similar skillsets). Sometimes they will even go so far as to question our intellect when we report issues to them or ask them for help.

    Have you experienced this kind of gatekeeping in IT? How do you navigate it and still find ways to advance your career and on-the-job skills?

    I don't think most of them are consciously aware they are doing it and I don't believe all men are this way. It is just making me very discouraged about continuing my path in IT/tech.

    submitted by /u/throwfaryawaayyyy
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    Helpdesk Tech level 2 Pay?

    Posted: 31 Aug 2020 09:31 AM PDT

    Hello everyone,

    I am looking to find out what would be the starting rate for a level 2 tech in California as I have been offered a new position as one and want to negotiate pay. I am thinking about asking for 35k a year. I currently have 3 years as a supervisor helpdesk tech with an A+ cert if that affects anything. Thank you guys for your help!

    submitted by /u/chaosfusion321
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    Just landed 1st Line Helpdesk job, what things should I know?

    Posted: 31 Aug 2020 09:18 AM PDT

    So I just landed a 1st Line Helpdesk job, the job itself did not seem extremely hard, the requirements were mostly enthusiasm, passion for technology and willingness to learn. As desired but not essential knowledge they had computer hardware knowledge, windows 10 knowledge and even some certs. I do have computer knowledge, but I was wondering if there is something specific I need to learn to pass the 3 month probationary period? Thank you

    submitted by /u/xafierz
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    Switching from Ops to Dev

    Posted: 31 Aug 2020 08:57 AM PDT

    I've been in IT for 10 years, mostly in networking and systems operations. I've spent the last few years scripting bash and python, and occasionally ruby or powershell, and writing ansible playbooks all in a hybrid cloud environment. I enjoy coding and larger system design, I'm comfy interacting with APIs, complex database queries. I commit to my own github/gitlab, but I'm not a devops guy so I've never really used a pipeline or worked in a kube cluster. I have a BA in Philosophy which has parleyed well with many CS concepts, and some credits towards an MS in Cyber. I can follow OOP code , or explain what a pattern factory is, or roughly guesstimate big O on a function, but I don't have any formal algorithm knowledge. I can always memorize different sorting algorithms for an interview of course, but I'd be laughed out of a Facebook/Google interview. Up to this point I've planned my career according to much of this: https://en.wikipedia.org/wiki/Putt%27s_Law_and_the_Successful_Technocrat

    I feel that my professional limitation is in the fact that I have no experience in agile/scrum/team projects. I went through a 2-day seminar a few years back but my team was not on the list of who gets to use the new processes (Jira licensing costs), and being in support/ops it wasn't something I think anyone was looking to benefit from. So while I totally understand the benefits and differences of approaches, I have zero working knowledge of working in this manner. In fact, aside from the narrow use cases, most of my work has been glue-code, one-offs, and state gathering type work. I've not been a part of a team that builds something, that collaborates, etc.

    I've just left a startup that was sold, I cashed out on the sale, plus my salary was way over the norm, so financially I'm in a good spot given the economic circumstances. I have been offered a few jobs that pay well (not as well as this last job) but would all be support/ops. Aside from being in a position that puts me near the top of what employers would ever pay for my role, it's the constant churn of automation that will keep occurring in operations and I feel like the only way to 'more' in this is via management. What I mean is that ops doesn't create new things explicitly, and it rarely generates revenue, it's a cost-center that exists only because a product or service exists, and much of it can and will be automated away. Who will automate it? Developers.

    I'm seriously considering looking for a pure dev role, really a fullstack dev where the frontend would be my weak spot, so more middleware/backend and less UX/UI to start. My first thoughts are that I won't need handholding. I once onboarded C dev that didnt understand how to run a local VM. Nice guy, but he was gone in 90 days. Things like that won't be an issue. Jumping right in on a node application might require some time but within my grasp

    Given that I only have experience in IT at the periphery of development, would I be better off looking at Jr dev roles, eat the pay cut for a year (which is fine), and gather experience to keep me relevant for the long haul? Would a hiring manager even consider or be looking for a developer that brings that kind of experience? Am I thinking about dev roles in all the wrong way? I have more to write but have to go . Hope to read some insightful comments.

    submitted by /u/OwnTension6771
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    How do I word learned experience on a resume?

    Posted: 30 Aug 2020 07:49 PM PDT

    Hey all,

    I hope you guys are all doing well and staying safe. I am reaching out because I need help with wording on a resume. My current job for the past 3-4 years has been "Help Desk". This is your typical troubleshooting software, installing printers, replacing parts, as well as setting up for presentations.
    The problem I am facing now is that I feel like I do more with the experience I have gained but it is nothing close to mastering. For instance:
    *Installing printers can now mean that I go into the DHCP server and make sure it is on the right VLAN, reserve the IP address, and add it to the print server.
    *With access to DHCP I also add various devices again to the correct scope with the right authentication
    *Within Active Directory I do not create accounts but I do manage them such as password resets, adding them to the OU, as well as adding them to security groups for GPOs
    *Monitor networking interfaces to verify where account lockouts are occurring and fix them

    I am not sure if this is something that is expected of a "level 1" help desk technician but my resume does read as if I plug in monitors and call it a day. With that being said how do I word experience in areas that are not a daily thing. I didn't create the DHCP, Print, or AD server but I like to think I know my way around them a little bit

    Thanks guys!

    submitted by /u/Puffypenwon
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    How rewarding is a career in IT?

    Posted: 31 Aug 2020 08:35 AM PDT

    So I hope this is the right subreddit but anyways, bit of background.

    I currently transferred from my local CC to a state university as a Management Information Systems major and I'm wondering if this career can be a rewarding one. By rewarding I mean money wise and work/life balance. With this degree I want to go into Cyber Security, or some programming since I do program as a self taught. Dont ask me why i didnt choose cs instead, long story.

    I was debating on switching too accounting, because I heard the pay there can be good, but I've heard it can take you till the end of your career to be making the big bucks. And also you basically sell your soul working in public, 60+ hour work weeks for months on end. Now I know no one can be rich while working, I'm not looking to be banking 300K as salary, but I want the reality of it. By reality is how much can you make fully off of IT? Have any of you reached 100K? If you did at what age? Is it rare to make a certain amount in this field? Whats the limit like 70-80k? Also whats retirement looking like for people in the IT world?

    I asked these things because when you grow up poor, you want a better life and often times you are told school is your only way out, my goal isnt to be a millionaire, but I do want to own a house, buy a car, be financially stable enough to provide for my family. I wanna do that while living where I wanna live because whats the point of making 60-100k and living in butt fuck no where? It doesnt make sense to me. Any feedback is appreciated, thank you!

    submitted by /u/DaxtersLab
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    Very General New Career Guidance Question

    Posted: 31 Aug 2020 07:20 AM PDT

    VERY general question. Thanks to Covid-19 a career change is now necessary. My current job has nothing to do with IT but (it will at least sound impressive on a CV as far as general experience goes & demonstrate I'm not a dummy. Prior to that I obtained a degree in computer science and worked in systems & network admin but not for a huge length of time. Any programming I've done has been project work, I've never worked as a programmer. All my experience is ancient history and I've probably forgotten everything I learned in college.

    It's been many years since I've paid attention to the industry. I've been out of the game a long time. I've no idea what I should be aiming for in a specific sense. I'm open minded but I'd be inclined to avoid software and web, mobile development and more enthusiastic about network engineering and security. I have the appropriate time and money to invest in retraining.

    The question is if you were starting again with a clean slate and were looking at certifications that would offer the best employment prospects over the horizon what would you pick if you had to pick something today?

    submitted by /u/procraster_
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    Quick question concerning experience

    Posted: 31 Aug 2020 06:34 AM PDT

    How much leeway do I have with experience? I have plenty of user experience troubleshooting and fixing my own machine and my family's/friend's machines but I don't know how much I can use that on applications. Are they just looking for professional experience in IT? Is my personal experience worthless?

    submitted by /u/ZeroProjectNate
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    Freelancers!!! How did you learn the best practices of programming?

    Posted: 31 Aug 2020 06:06 AM PDT

    When working for a company you get the chance to coordinate with senior developers to get help in best practices and techniques to identify solutions for various tasks. But how the freelancers improve those? What techniques you use to improve yourselves?

    submitted by /u/camillegarcia9595
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    Weird but possible opportunistic predicament, go back to school?

    Posted: 31 Aug 2020 06:05 AM PDT

    I've been in a quasi IT job for a year now and unfortunately will likely be losing it. I have a BA in criminology and luckily no loans from it. I have 15k in savings and am considering doing an IT degree from WGU. Since I have A+, Net+, and Sec+ and paired with my prior degree, I should be able to start with like 60 credits and finish in no more than two semesters.

    At the moment, I have some mental health problems I would like to resolve before I find a job that is inevitably stressful (like a MSP) and my friend told me I can work at his restaurant in the mean time while I do the classes if this is the route I take. I also plan to have my CCNA in December and will hit up all non-profits nearby asking if they need volunteer help.

    Would it be silly to get a second degree? I don't want to lose out on opportunities because my current degree isn't related and I can still come out the other end without debt. I feel like 15 years from now, I'd look back on this feeling like I did the right thing.

    submitted by /u/Nerdlinger42
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