IT Career Questions on adding things to my resume for an IT support role. |
- Questions on adding things to my resume for an IT support role.
- Started a remote Sysadmin job 6 weeks ago and I am still doing almost nothing all day?
- How will the suspension of H1B Visas affect the IT Industry / job market in the medium to long-term?
- IT Support/Service Desk/1st Line Support Job Hunting
- Make it Out of Helpdesk
- DDR-DDR4 what is the correlation of friendly naming to industry naming conventions?
- Going from networks to DevOps
- VERY Junior Dev Looking to Move to Another Gig and Need Some Advice
- When job hunting, how do you determine your worth in $/hr?
- Informal sit down breakfast meeting
- How long does it usually take to hear back about a job?
- Moving abroad and into IT
- A job I applied to asked me for my salary expectations for a "Product Support Engineer" full-time position and I don't know what to put.
- I want to get into IT through Per Scholas in NYC, but I need help...
- Entry Level, No Experience college student resume review/feedback
- Is CompTIA A+ better than the Google IT support cert?
- Question about CISSP
- Release me from this HEL(L)P Desk!
| Questions on adding things to my resume for an IT support role. Posted: 30 Jun 2020 05:29 AM PDT Hey everyone, I'm currently trying to get my foot in the door of IT. My current goal is to get a support job then continue from there. I have some questions regarding resumes. How would I go about putting things I learned on my resume? For example, let's say I study about some network utilities such as ping, ipconfig, etc. Do I put "Experience with various networking utilities such as ping, ipconfig"? Let's also say I have practiced a bit of mapping and mounting drives etc, how would I put that on a resume? If I've practiced a bit of Linux, not in-depth skills, but surface level stuff such as cd, ls, most of the tools used to navigate a Linux machine, how would that go on my resume? If I've practiced with AD, have no real professional experience using it, but have set up a DHCP and DNS server, adding roles etc, how would that go on my resume? Thanks for reading, please advise. [link] [comments]  |
| Started a remote Sysadmin job 6 weeks ago and I am still doing almost nothing all day? Posted: 30 Jun 2020 08:43 AM PDT About 6 weeks ago I start a remote sysadmin position, I was told that since Covid-19 started they have been overwhelmed with work and need another person to help them. I was being trained for the first few weeks and remotely shadowing one other sysadmin, but for those few weeks I only really "worked" for a few hours each day. Now for the last two weeks I really haven't been doing anything. My boss gives me projects but those usually take like 30 minutes to maybe 2 hours a day to do. Because we are still social distancing I haven't really worked with any customers directly, I don't receive calls or emails from them. My boss gives me some training videos to watch regarding the software we use, but I feel like I watched everything possible already. The point is I'm scared for my job security because I feel like my boss underestimated how long the Covid-19 social distancing measures would be. He thought after a few weeks of me being hired everything would go back to normal and I would start going to client locations, so I can meet everyone and learn about their infrastructure. But now its been 6 weeks and I maybe do 1 hour of real work a day because they are unable to train me remotely to do anything more significant. [link] [comments]  |
| How will the suspension of H1B Visas affect the IT Industry / job market in the medium to long-term? Posted: 29 Jun 2020 02:33 PM PDT Once the Coronavirus related hiring freeze(s) and economic downturn finally start to lessen (or, at least, if everything else were hypothetically equal), will the suspension of H1Bs help American job seekers, or will it cause more work to be outsourced / off-shored? [link] [comments]  |
| IT Support/Service Desk/1st Line Support Job Hunting Posted: 30 Jun 2020 09:52 AM PDT Hi Everybody, needing some advice currently have my Comptia A+ and trying to get into the industry. I am also working towards the net+ and sec+ which should be done in the next couple of months and whilst doing that im applying for it jobs far and wide. Most want a 1 year experience minimum for 1st line support but i dont have that anyone recommend any labs, communities that i can use or any other methods of gaining experience, is it worth paying for a subscription based site like linuxacademy/it pro tv/cbt nuggets etc. Im currently based in the UK and have a vast background in hospitality, which i know should allow me to transfer some skills over at least. Thanks in advance for any advice. [link] [comments]  |
| Posted: 30 Jun 2020 09:15 AM PDT Let me just preface this with I know that this question has been drawn out several times before. Though, I believe I need a bit different guidance. I am 18, I mention this not to be like "I am X years old and I am a Senior Network Engineer at Fortune 500 company Y". Prior to my current role I worked three years at my high school doing IT Support to Junior Sys admin work. I gained quite a bit of valuable experience. Well I didn't want to keep going on in high school when I knew I needed to move out of my small town for opportunities. Right before COVID hit, I landed a job as an IT Support Specialist for a financial company. We have 6 people on just the helpdesk team. And about 15+ other IT people in Web Development, System Administration and InfoSec. We support around 500 users in multiple locations. I am at least 5 years younger than everyone else on my team, though I feel as if I am out performing all of them. I am actually already beginning to dread my job. The same issues come up so many times and I am tired of going through all the troubleshooting for WFH users even though I know their internet is the bottleneck. I can't help that, yet our team is supposed to go through the formality. And the other thing - audio issues. I take so many tickets communicating with computer illiterate people to help them configure basic audio settings that we sent out thorough documentation on. Everything else in my environment I have down to a science, about 95% of it. We run a combination of AD and Novell OES, a large percentage of our users run on virtual desktops that they access using the VMware Horizon client. Troubleshooting that at my team's level is as much as going into the Admin portal of the server and restarting that user's session. Very rarely do I get up out of my desk because we end up just removing in to user's computers or virtual desktops. I ran some numbers over the last 30 days. Out of a 6 person team, I am pulling 37% of the workload. Probably getting paid the least. Granted, 4 people on our team have "projects" such as deploying images, working on Jira and all. But with some people contributing only 5-10 percent, it is ridiculous. I have no degree, though I am starting my college work for two associate's degrees from a local technical school. No that isn't as stupid as it sounds. The two degrees overlap about 75% of the curriculum and I already have a full semester's worth of credits taken care of through credit for prior learning. I need to finish my A+ to contribute towards my degree so I dont have to take "Computer Fundamentals". I passed the 1001, just haven't had time to complete the 1002. I am dying for a challenge, to learn new things and get out of end user support. I know that every role deals with end users at some point. But taking calls all day to do the same things over and over again is unfulfilling. I go home tired and unmotivated to do schoolwork every day. I sent a rather lengthy email to our CISO regarding my interest in his team. Unfortunately they are just hiring for a Senior Analyst. I have been making inquiries to the security team and asking questions. It got me a 30 minute phone conversation with one of the analysts regarding phishing and social engineering. I built the bridge to them stating that I would love to help out with any projects. I also started talking to our Network Admin who is 20 and just fresh out of school, so he is easy to approach. It was my first week and I needed the ethernet drop at my desk to be put up. So I asked him what the configuration entailed for it, if it was just as simple as a "no shut" command and he gave me the config and explained any questions I had. He let me help with some basic things in the server room and network closest. But the "Network Engineer", his boss, doesn't seem too interested in me. Titles are weird. I feel hate for my job, I dont want to because I get paid quite well and the benefits of a corporate company are there too if I stay long enough. The unfortunate thing is that there are only a handful of other large entities in the area that I would have potential to go to. If they even were hiring, but no one is. Even if they were, they want someone with experience in the role. I doubt any one wants to train right now. I can be taught, and quickly at that. I am already more efficient than most of my team members in our environment despite being there only 3.5 months compared to 1-3 years. How do I remove myself from what I am doing and transition into actually doing something other than help desk? How can I prove my potential worth to the company does not stop at help desk. [link] [comments]  |
| DDR-DDR4 what is the correlation of friendly naming to industry naming conventions? Posted: 30 Jun 2020 09:09 AM PDT So im studying for CompTia A+ cert ( Module 1, I got module 2). I see questions asking things like " What is the peak transfer rate of a DDR3-1600 module". I see things showing the "friendly" and the "industry" standards of how they are named. Is there a table that has a formula to determine one if given the other? I seem to have pretty much cracked DDR2 and DDR4, but DDR3 isnt following any sense I can make of it. example: DDR4-4000 and PC4-3200: take 4x4000 and x by 2= 3200, I tested it over a few and it holds. DDR2-1066 and PC2-8500: 2 x 1066 x4 ( but you have to round down). I tested a few here and it works. DDR3 has to have a correlation, but I havent found it reliably yet. Anyone have a bone to throw? [link] [comments]  |
| Posted: 30 Jun 2020 08:37 AM PDT I'm trying to change my job path and get into DevOps. I have a background in sound engineering (with a masters degree) but have been working as a network engineer for events for a year or so, and got a CCNA in May. I also studied computer science for two years but didn't finish and have no degree, but I do have some programing skills. Do you have any ideas or tips on how to get some experience? I am really willing to put the time and effort to get better! [link] [comments]  |
| VERY Junior Dev Looking to Move to Another Gig and Need Some Advice Posted: 30 Jun 2020 08:33 AM PDT As the title states, I am a very junior developer, mainly learning everything on my own without anyone around to really help me along. I want to move my career forward but I'm not sure where to start or even where to look for good jobs. Where do I look? I'd really like to avoid recruiters because I have never had a good experience with any of them. I'd prefer to be a web developer since that's what I do now. I have experience with Magento, Woocommerce, Shopify... mainly ecommerce platforms and anything they use. I'd much prefer remote work but I can do an office if it's in the KC metro area. But, the big thing is this: they have to be trans-friendly (I'm transgender so really important). Ideally, I'd like health care that covers a lot more than what I have now but that's not entirely required. I could use some advice and any would be appreciated. [link] [comments]  |
| When job hunting, how do you determine your worth in $/hr? Posted: 30 Jun 2020 07:34 AM PDT Two years ago, I secured my first I.T. job for a roughly-mid-sized company (800-1,500 employees or so) in Chicago working a help desk for $14/hr. I was seen as "overqualified" for having built my own computer and kind of knowing my way around some stuff (i.e. very little in an actual, enterprise setting). Fortunately, that job was 15 months of learning, rebuilding an entire I.T. department from scratch (having little to no documentation before), dipping my fingers into other departments, training people, figuring out how I.T. can fit into a business, seeing how people view I.T., etc. It's an experience I'll never forget. Except the pay. I was only bumped up to $16/hr after 14 months or so and that's after they finally hired a help desk manager I could report to. After being fired and a rough 7 months working non-I.T. jobs, I'm looking to get back into the game. But even sporting ~1.5 years' worth of experience on my résumé now, how do I determine how much I'm worth? Is there a general rule to follow that applies to any experience level? (note: I do not have any certifications as that job left me little time for much else. I currently do not have the funds to take an exam, either, even if places were opened during the pandemic) [link] [comments]  |
| Informal sit down breakfast meeting Posted: 30 Jun 2020 07:04 AM PDT Meeting with the VCIO of a local IT company for breakfast and to talk about career opportunities. I'm fresh out of CC with an associates and to be honest very little real skills. He isn't a hiring manager but will answer any questions and if I'm a fit he could direct me to a hiring manager. Curious what questions are good to ask and what should I wear? It's an informal meeting (his quote not mine). I have work right after (warehouse labor) [link] [comments]  |
| How long does it usually take to hear back about a job? Posted: 30 Jun 2020 06:21 AM PDT So, I began applying for IT jobs using Zip recruiter last week, and I was just wondering how long it usually takes to hear back. So far, I've only heard back from one, and they sent me a questionnaire to fill out to see if I would pass a secret clearance, as well as asking for proof of citizenship. I sent that in about 5 days ago, and haven't heard back from them. Does that mean that I probably didn't get it? Or am I just jumping the gun? Also, I keep getting emails saying that my application has been viewed multiple times, and the emails make it seem like a big deal. Is that actually a good sign? Or does it not mean much? [link] [comments]  |
| Posted: 30 Jun 2020 05:27 AM PDT Good afternoon everyone, over the past couple of months I've achieved the Network+ and Security+ certifications. My girlfriend wants to move back to Austria and I'm relocating with her. Does anybody have experience in moving abroad to a country who's language isn't your own? Of course I've had more rejections than I can count (I'm not oblivious as to why, no knowledge of German and no experience in IT.) Is my only option getting an English speaking job irrelevant to IT whilst learning German? Should I be looking at specific companies? Thank you for your time and have a great day! [link] [comments]  |
| Posted: 29 Jun 2020 06:19 PM PDT Do I put the salary I want (80k)? I don't want to be filtered out due to the salary. Also, is it weird to ask for salary expectations before even having a first interview ( I have my screening call tmrw). [link] [comments]  |
| I want to get into IT through Per Scholas in NYC, but I need help... Posted: 29 Jun 2020 04:40 PM PDT Hello. This is my first post here. I'm really sorry if this post does not follow the rules or guidelines. I think it does but I apologize in advance if it doesn't. Getting right to the point, Per Scholas (https://perscholas.org/apply) has some certifications you can apply for to get over the course of a few months. I'm completely new to IT in that I do not have any other certifications or a college degree in a field related to computer science or information technologies. So, I would like some help in figuring out where to start. I know more than the average person about computers. I've built my own home desktop computer; I've repaired my own laptops, and I replace parts of my computers every now and then. Of course, a lot of people have this under their belt, too. But in regards to what I just said, I was looking at the "Network Support" course and it seemed to be right up my alley with those things. However, I am also very interested in cyber security as a career. So, that makes me think that I should choose their cyber security course for the CCNA certification. The Network Support gives three certifications (Google Professional certificate, CompTIA A+ and Net+) whereas the Cyber Security course only gives one (CCNA). My question is: As a beginner with a strong passion for computers, should I choose the Network Support course or the Cyber Security course? I really want to get into cyber security but I don't know if that certificate is useful or will help me, etc. I really don't know much about this or what kinds of certificates I should even be going for. That's why I'm having a trouble figuring this out. I don't have friends or family in this field of work. So please feel free to offer me any advice! I'd greatly appreciate any and all input that could help me to figure out the best course of action for my future. EDITS: typos and clarity [link] [comments]  |
| Entry Level, No Experience college student resume review/feedback Posted: 29 Jun 2020 02:09 PM PDT Hi, I am starting my second year at my state university as an IT major. I am looking to start my career somewhere, other than helping my dad's friends or occasionally making part replacements on my desktop. I have been applying to many places, but I heard back from only one of them in February, and they didn't contact me after the video interview. Is it possible for you to review my resume and give feedback? This is the link to my resume: https://imgur.com/a/1BXVjLa Any help will be appreciated! [link] [comments]  |
| Is CompTIA A+ better than the Google IT support cert? Posted: 29 Jun 2020 01:36 PM PDT Interested in starting out in IT, have a lot of customer service experience but no IT, was going to get a cert first, just don't know which one is better. Thanks for the help [link] [comments]  |
| Posted: 29 Jun 2020 07:05 PM PDT Anyone here have Sec+, Net+, CCNA, and CCSP? If so, how much do those certifications cover the CISSP content. I've looked through practice tests and I seem to know most of the content. I've read that CCSP and CISSP crossover quite a bit. I just got rejected for a position automatically because I couldn't say I have the CISSP, even though I think I have most of the knowledge for it. [link] [comments]  |
| Release me from this HEL(L)P Desk! Posted: 29 Jun 2020 12:18 PM PDT TLDR: Looking to make my way out of help desk sooner than later but not feeling very confident with my options. I recently moved into a Full-Time Help Desk role in February of this year after about 6 months in a call center contract position. I've been spending my time pursuing certifications to set myself up for my next role and so far have obtained the following: Security+, AWS CCP, and Microsoft MTA: Security Fundamentals. I'm currently working towards the Network+ and plan on testing out in late July. I pursued this certification as I felt I lacked substantial networking knowledge when building up to the Security+. My current plan going forward is to obtain my CCNA while still fresh off of the Net+ and follow that with AWS CSAA. I currently go to school part time, working towards an Associates degree in Computer Science and am planning on using some of these certifications to take the place of courses that I would need to pay for. I currently have a Bachelors in Business Administration and have a secret security clearance from my time in the military. I've also begun to play with Python and Linux at a very basic level. Right now, I'm actively looking for the fastest path out of the Help Desk but feel as if I'm under-qualified when looking through job listings and have received little to no response for most applications. Any suggestions on the path forward? Would love to get into cloud/security, but feel like I'm years away from being able to obtain such a position. [link] [comments]  |
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