IT Career Microsoft Modern Desktop Administrator, worth it? |
- Microsoft Modern Desktop Administrator, worth it?
- Informational Post - There's a way to start below help desk if you're struggling.
- Planning my future as either IT Infrastructure or developer [current helpdesk]
- Analysis jobs in IT
- Is Anyone else having a really really hard time landing a job right now?
- Entry-Level Cyber Security Position
- Transitioning Veteran - Calling all ISSO's/ISSM's/ISSE's
- What is it like working as an IT support apprentice at a UK high school?
- Degree in computer Technology
- To The Australians here, how's the MIS scene down there?
- What are the differences between AT&T Technicians and Comcast Field Techs?
- Microsoft certificate for a help desk job?
- Call center = Help desk ?
- Online School
- Network Engineer interview
- What is the pace of this career?
- Smartest route to a career in IT?
- BA in IT
- Am I qualified for this position?
- Company is falling apart and I’m overwhelmed and burnt out. What to do?
- Should I mention my failed university stint in my CV?
- Does this seem reasonable?
| Microsoft Modern Desktop Administrator, worth it? Posted: 28 Jun 2020 07:30 AM PDT Hey folks! In the middle of a career change into IT and am looking for an entry level support job. I just passed my A+ and have started working on Network+. Do employers really want the Desktop Admin cert if you already have A+? I would think there'd be a reasonable amount of overlap, no? Cheers! [link] [comments]  | ||||
| Informational Post - There's a way to start below help desk if you're struggling. Posted: 28 Jun 2020 12:43 AM PDT For those that are REALLY starting at the bottom, like I did back in the day, consider starting a local electronics/computer refurbishing center. That's where I started. It wasn't glamorous. However, learning how to refurbish electronics really served me in delivering high-quality customer service. Lots of places in my area buy expired business PCs and resell them. I worked at a place like this so I had actual experience to brag about while I was applying to help desk roles. Just an idea! [link] [comments]  | ||||
| Planning my future as either IT Infrastructure or developer [current helpdesk] Posted: 27 Jun 2020 06:25 PM PDT I'm currently in a help desk type role, I have quite a bit of experience but I moved to a different country, to US, so I don't feel too bad for holding pace. Also the pay is somewhat close to a sysadmin role around this area so that makes it bearable, but with it comes a large user support volume, I feel like it's actually draining. My goal is to:
So ideally I'd like to code (0 knowledge, 0 experience).I feel at my age (35) I wouldn't want to suffer a pay cut if I start over so I thought that continuing down the IT Infrastructure side and learning to incorporate code could eventually lead to a bridge point. I would say I tried a few times to learn a programming language, when I got an interesting idea but always gave up as I lacked motivation, time,etc. so next comes Powershell. I started doing more and more and I figured it's its own type of coding language and I can start incorporating into my work right away.I still didn't consider myself the book type reader but I felt I skipped quite a bit of basics and wanted to solidify my knowledge so I grabbed the book Powershell in a month of lunches and I'm almost at the end, kept at it every day, took notes in a paper notepad and this kept me going as I'm seeing some hope at the end of the tunnel. I enjoy messing around with my home lab too. I'll start another book right after while I have the drive, scripting and automation, but my dilemma starts here, should I build a strong Powershell fundation and learn it as best as I can, eventually being limited of the access I have in my environment or just know the basics and move on to Python as soon as I'm done with those books. What I always thought I wanted to learn was C# but to my knowledge Python is the better choice here and I don't mind it. At the end of this journey ideally I would either love my role or have enough coding knowledge to make the switch to be a developer.I haven't yet worked with technologies like AWS and Azure.. all the cloud technology, if I were to guess, Azure uses Powershell knowledge heavily, just different cmdlets. A while ago I saw a guy on the plane, in front of me, we were up in the air, he pulled out his mac, started doing some coding in a shell , when we were landing he made a hotspot on his phone, got on teams right away, I felt that's the life, that's what I want to do! Hope you guys didn't get lost in the details, I would love to hear what others that have been through this journey have to say. [link] [comments]  | ||||
| Posted: 28 Jun 2020 07:12 AM PDT Hi Redditors, Im a bit of an odd in the business. im s wonan, I studied history, but I ended via customers service in IT. Im currently working in IT for 4 years ( 1 recovering from a burnout). Ive been stuck at servicedesk job for way too long. I now also work as a junior Linux Engineer. I do like working with Linux. But I can seems to enjoy the operational routine work of getting a ticket, fixing that ticket and then on to the next. What I do really enjoy is when someone comes with a particular problem and I can research that problem and give an advice on which route to take, who to contact, in order to solve the particular problem. I seem to be on my sharpest and I really enjoy helping out my friends or customers. However, I really like to switch views. So I enjoy analyzing on a higher level view as on some details. Does anyone have an idea what kind of jobs would fit me and what route I can take in order to become that? My certificates ITIL Prince 2 Rhcsa Almost RHCE I know a bit of python. Currently learning C. I have a little bit of cloud experience. Thank you in advance. [link] [comments]  | ||||
| Is Anyone else having a really really hard time landing a job right now? Posted: 27 Jun 2020 10:32 PM PDT Is it just me or is the job market really that bad right now? I have an Associate's in IT, Bachelor's in Computer Science, and newly a master's degree in IT with an infrastructure concentration. My experience is as a Graduate Teaching Assistant and a short help desk stint. I've applied to over 100 jobs and got 6 rejections in 2 days this past week. I keep seeing the same jobs being relisted over and over. I've had 3 interviews out of roughly a 100 applications. I've been writing custom cover letters for each job that has a slot for a cover letter. My Linkedin is polished. I'm going for starter jobs like Desktop Support and Data Center Technician. Live in Southern Oklahoma USA and applying in the two big Oklahoma cities Oklahoma City and Tulsa as well as numerous smaller towns and whole Dallas-Ft. Worth Metro area. It is getting to the point where I may have to try to take a retail or warehouse job outside of IT to get by on. No one tells me why they don't want me. I've applied to every posting Equnix has had in Dallas and even messaged the DFW recruiter to see what I could do to improve my application, no response. Some of my friends in industry say get more certs but that is hard to do when you are pinching pennies. I have a Server+ certification and a random storage cert I got in grad school. Am I doing something wrong or are things just this hard right now? Are they going to be any better in Q1 2021? Any advice? I have in addition to the Desktop Support roles and DC Tech roles I've looked at NOC technicians, Network analyst positions, Jr. System Admin positions, etc. [link] [comments]  | ||||
| Entry-Level Cyber Security Position Posted: 28 Jun 2020 02:38 AM PDT I am pursuing a career as a cyber security analyst although I have minimal knowledge in cyber security. I have a degree in Computer Science. What steps should I take to start my cyber security career? Should I start with a help desk job or should I just focus on certifications? Please help? [link] [comments]  | ||||
| Transitioning Veteran - Calling all ISSO's/ISSM's/ISSE's Posted: 28 Jun 2020 01:35 AM PDT Goal: Looking to utilize my TS/SCI and prior IT skills to enter in the Information Assurance line of work. I absolutely love reports and documentation! I've done some homework and it looks like I'll need to read up on and study at least on: -ACAS, SCAP, Retina, Splunk, eMASS, FedRamp, STIGS, RMF, NIST 800-53/800-37 Certifications
Career Path: As I've found out through job postings, I guess it is up to the organization to define the role levels but my ultimate goal would be to become a security architect or go down the audit/compliance track for an organization in the IA field. ISSO -> ISSE -> ISSM -> Security Architect
Thanks! [link] [comments]  | ||||
| What is it like working as an IT support apprentice at a UK high school? Posted: 28 Jun 2020 08:48 AM PDT Hi gents, I'm new to the IT industry as I have just left college and I have been lucky enough to get an an interview on-site at a local high school here in the UK and I'd like to understand a bit about what it's like for someone like me who's just left college to be working as IT support staff at a high school. I have a slight amount of concern as my friends have warned me that as I will be working in a high school I am to expect to be the target of a fair bit of juvenile mockery as there is just over a year and a half in age difference from me and pupils. I don't intend to worry about this any further until I am informed of the result of the interview, but I remain hopeful as my training provider told me that I am expected to be on-site for the interview for around 4 hours to accommodate meeting with the head of IT and computer science department. Thanks for reading! :) [link] [comments]  | ||||
| Posted: 28 Jun 2020 07:44 AM PDT I have my associates in business but wanting my bachelors in computer Technology. Can anyone tell me if you were able to get a job with a degree in IT after? [link] [comments]  | ||||
| To The Australians here, how's the MIS scene down there? Posted: 28 Jun 2020 07:40 AM PDT Looking at the situation in the USA, people roll their eyes when I tell them I'm going there for a master's degree willing to drop an $80K (USD) over 2 yrs! The visa rule situation is a big no go too right now. So looking at Australia as well now, however, I'm worried that:
Right now I am in a support role and work on F5, Palo Alto firewalls, and proxy solutions, so its a very technical role. However, after reading the book "The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win", I am a lot more interested in process and project management instead of just staring at packet captures and logs. Found these MIS courses..none of them look promising! They have not even bothered putting up the curriculum on the site! https://www.sydney.edu.au/courses/courses/pc/master-of-information-technology-management.html https://www.uts.edu.au/future-students/find-a-course/master-information-systems [link] [comments]  | ||||
| What are the differences between AT&T Technicians and Comcast Field Techs? Posted: 28 Jun 2020 06:14 AM PDT Currently a Field Technician for Comcast and ive noticed while on job sites where customers have switched over from AT&T have different cables, boxes and even use completely different taps than the ones we do. They don't even carry 32ft long ladders on some of their work vans. [link] [comments]  | ||||
| Microsoft certificate for a help desk job? Posted: 27 Jun 2020 10:25 PM PDT Hi everyone, Been looking for a help desk job for a while with no luck. I only have A+ with no prior professional experience. Looking to boost my resume by adding more entry level certificates. Been looking at Microsoft recently, but got confused with their new set of certifications, could you recommend something for me ? Also, what kind of hands on projects can i add to my resume? [link] [comments]  | ||||
| Posted: 27 Jun 2020 11:17 PM PDT I want to get my "Help desk" experience that most jobs request for. However, It seems like there are more Call Center jobs in my area should I apply to them too? Will they translate to HR as "Help desk"? Thanks in Advance. [link] [comments]  | ||||
| Posted: 27 Jun 2020 11:07 PM PDT Any recommendations on online classes to get a Bachelors? I was thinking WGU, but now I dunno. [link] [comments]  | ||||
| Posted: 27 Jun 2020 02:06 PM PDT Hi IT community. I have an interview for Network job coming up. What are some absolute no-nos to do or say during the interview? Any suggestions or advice? I really hate talking myself up but I've learned my lesson from some recent past interviews and know you have to sell youself so dont be afraid to talk up your skills. Trying to get out of the help desk aint always easy, even with a CCNA 😄 [link] [comments]  | ||||
| What is the pace of this career? Posted: 28 Jun 2020 01:09 AM PDT If someone would have a learning disability associated with having issues doing things in fast succession, what would they need to know about? [link] [comments]  | ||||
| Smartest route to a career in IT? Posted: 28 Jun 2020 01:00 AM PDT Hi, so I'm 22 and graduated from community college in 2018. I earned my associates degree in the arts and got all my required classes out of the way. I took some criminal justice electives because at the time that was my major. I've been looking into IT and am interested. I just don't know where to go or what to do. I work a crappy labor job for $9.50 an hour 40 hours a week. I am going back to com college to take some Computer Information Technology courses because I can earn the A+ and Network+ from the classes. Is this a good idea? I at least want to be able to earn $16 hour while I go to school for more. I was thinking help desk support and go for a bachelors in IT but I'm not sure. My com college offers a bas in MIS and tbh I'm not interested. I am interested in the technical aspect. The only other option I can think of is accounting. I don't know. Any help would be appreciative. Also, where I live is a shitty small town in Florida so there aren't many job opportunities. Would it be stupid to pay for college classes to earn certifications for a job that is $5-6 more than what I make now and requires me to look further around? [link] [comments]  | ||||
| Posted: 27 Jun 2020 03:59 PM PDT I'm at a Canadian university with a 60-credit BA major in IT. It's a mix of CS courses with some business related courses. I've already done 3 years of university, but was confused and took part time semesters. As a result I basically need a major to graduate. I know I'm not made for tech support kind of jobs since fixing bugs (outside of my own code) is my least favourite part of tech. I'd ideally go for a career in business intelligence or possibly software. I want a career where I can earn good money. I'd like to get my degree in 2 years and I guess I could also just do a major in CS. What are your thoughts on this degree path? Which courses should I focus on? Thanks. [link] [comments]  | ||||
| Am I qualified for this position? Posted: 27 Jun 2020 05:09 PM PDT So I am a college student and since I did not get an internship for this summer I decided a good "summer project" was to try and pass the Network+ exam and I am currently in the middle of studying for that. I checked my University's IT department and they have a job posting that seems like your standard help desk position. The description is as follows:
The only thing is I have no actual experience of my own doing something like this. Should I bother applying for this or look for something else? [link] [comments]  | ||||
| Company is falling apart and I’m overwhelmed and burnt out. What to do? Posted: 27 Jun 2020 11:00 AM PDT I come from a MSP background but got a job as a junior sysadmin at a software company about a year ago. I hadn't had been a junior for over 4 years, but the pay was better and the role was in line with a senior role at my last org. I've been in the game for about 5 years and have been putting myself through college part-time for InfoSec throughout my IT career, on top of getting certs. I've just graduated with a B.S in InfoSec and am now doing a Master's in the field. End goal is CISO. When I say I give a shit about this industry and my craft, I truly mean it. I work on a team of 3 for about 100 users. Some background: Boss: a dot-com sysadmin who was the epitome of the lazy sysadmin and not much of a good manager but was mostly a decent person. Though they did tell me when users tell us to jump, we're supposed to ask "How high?". Senior sysadmin: a not-so-friendly sysadmin who I'm fairly certain (I am being very nice when I say fairly certain) is on the spectrum and is overall an arrogant, unhelpful, nitpicking prick. Senior sysadmin is the brain behind the infrastructure, and has so much tribal knowledge that its very much a security concern but is often free to do whatever they please as a result. Nobody bothered training me, and there was no onboarding process to get me up to speed. I showed up and my workstation was an 8 year old Frankenstein workstation. Developers develop on the production network and use small form factor workstations that often overheat. Everyone is a local admin. No RMM. Everything used by my team is open source because we're the only dept without a budget. These are the things you unfortunately don't learn until you already start a new gig but by then, its too late. I was laughed at when I asked if I could shadow one of my teammates and basically threw me into the fire to figure it out. I started doing tickets on my first day cause I had experience and senior sysadmin would often complain if I asked him about a technical process that was specific to the business that was often poorly documented. I would then ask my boss who of course, leaned on senior sysadmin for everything and often didn't know squat and would direct me to ask senior sysadmin lol. Knowledge was hoarded with the old sysadmin mindset of job security. Coming from a MSP background, this was kind of shocking as my experience had been that we all pitch in and succeed together or suffer the consequences together. Throughout my tenure here, I have often daydreamed about screaming FUCK YOU!!!! and just walking out the door. My second day, I was asked by the VP to change a lightbulb. My 3rd month, I was asked to drill a hole in a desk. This is an office building that has facility services for reference. I have have had instances where I've saved the day, only to not ever have it recognized because my boss would try to cover up to executives when shit hit the fan instead of being transparent. I have come very close to just walking off the job with nothing lined up as you can only take so much. This is the only industry where you have all responsibility but no authority over such responsibilities. But again, the pay was solid and I was able to go to college at night so I sucked it up. Fast forward to now: we are working remotely due to COVID-19 and we get a new CEO who within his first month, fires my boss. I saw it coming from a mile away but I truly do wish that they fired me instead so I could collect. Now it's me and the senior sysadmin and we now report to the CFO. I see the opportunity in this and senior sysadmin starts acting cool towards me. We start getting put on big projects. Starting to implement zero trust and moving our datacenter to the cloud as the idea is to close up the physical office and go 100% remote. I am overwhelmed, overworked, and burnt out but again, am trying to find the opportunity in this mess. It's been 3 weeks since they let our boss go. Senior sysadmin calls me last night and tells me that they can't take working here anymore and they resigning without a job lined up. They can't stand working here and that being here is not good for them. While its a relief to have someone on my team feel the same way, I am absolutely floored. Scared shitless would be a better term. I now have to migrate a datacenter on top of incoming break/fix "my mouse doesn't work" tickets. There is 1 of me and 100 users. New CEO already has the consultant in mind he wants to hire to "help" with the migration and did not ask me for any input or if I needed any resources. CFO is a CFO and doesn't know much about IT except for buzzwords. I am looking to jump ship ASAP but the job market is absolutely bleak. I have to migrate our data center to the cloud on my own with the help of a consultant and no say in the project. Most of our infrastructure is poorly documented and security was the least of my predecessors worries. What the fuck do I do?! TLDR: started a sysadmin job a year ago on a team of 3. new CEO fires lazy boss and leaves me to work with senior sysadmin who has social issues. After 3 weeks, senior sysadmin resigns, leaving me as the sole sysadmin for 100 users and poor documentation on the duct-tape and bubble-gum infrastructure. [link] [comments]  | ||||
| Should I mention my failed university stint in my CV? Posted: 27 Jun 2020 06:06 PM PDT Long story short, I went to university (I'm in the UK) to study software engineering, dropped out after a year. I've spent the last ten years in customer service, and am fed up of call centres. I've seen a nice-looking job that I think I'd be good for which I guess you'd loosely term an IT job (tech-support-ish-kinda-not-really), it's at my old place of work (which is massive, so it's very unlikely anyone who reads my application will already know me, but obviously at least one of my references will be a colleague of theirs indirectly so it probably stands me in good stead). Anyway, I dropped out of uni after a year, for a variety of reasons mostly related to disability, petulance and youthful pig-headedness. The university I attended wasn't particularly difficult to get into, so it's not like the university alone is going to lend me a lot of credibility, and I didn't even finish the first year (I quit before the end of year exams, but did practically all of the work - it's pretty depressing to look back on 13 years later and wonder how anyone could be that fucknig stupid) so have literally no credits in any modules. However, I did a BTEC National Diploma in Software Engineering at college, and got a good grade. So the natural question for anyone looking at my CV will be "why didn't you go to uni, or do anything with this qualification?". If I *do* put it on my CV, the question will be "why didn't you finish university?", if they even read past that line. I feel like the fact that I went to uni, considering it wasn't a prestigious one, gains me far less than dropping out loses me. So overall, probably smart not to mention it until asked? I've never put it on my CV previously, but none of my previous job applications have been in a relevant sector. The problem is, very few of my achievements or job roles since I left uni are relevant to the sector. So I feel like at least adding my uni year would say "see, I did pursue this a bit!". [link] [comments]  | ||||
| Posted: 27 Jun 2020 11:19 AM PDT I am trying to apply for help desk roles as the company I worked for got rid of people rather than furloughing them, many if not all the help desk jobs in my area have extensive lists of requirements for what I think isn't enough money for the requirements they want. I would love it if someone could take a look as this job listing and inform me if I just had it easy or is this example the reality and I have to step up my game 10 fold https://www.indeed.co.uk/viewjob?from=appshareios&jk=dee55a464974f2de Thanks in advance people [link] [comments]  |
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