Someone is Listening in on my Calls! Tech Support |
- Someone is Listening in on my Calls!
- Uh, no, I don't think I'll be doing that for you...
- The manufacturer recommends what?
Someone is Listening in on my Calls! Posted: 01 Apr 2020 07:46 AM PDT Pretty short story but it is most definitely one I won't forget about. Last week, I got a couple of calls from a few people's personal phones (they knew my work number) that they thought someone is listening to them through their desk phones. As confused as I was, I told them I would be on site next week to take a look. During that time from the phone call to me arriving on site, a good bit of office personal was really nervous about this "person" listening to their phone calls. To the point that whenever they would have meetings, or a someone from leadership steps in someone's office, the first thing they would do is unplug the phone. So I arrived and saw the person who first told me about this issue. They told me whenever this symbol pops up on the phone's display, that means someone is listening in. And it had a number, so it would tell you how many people were listening in. Turns out, that symbol is for the number of missed calls they have. Me, trying to hold back my laughter, just told them what that symbol was for and no one was listening in on them and I left her office. [link] [comments] |
Uh, no, I don't think I'll be doing that for you... Posted: 01 Apr 2020 11:16 AM PDT My sister is definitely one of those people - depends on her technology, has no desire to understand it, and wants it to stay the way it always was. She's two years younger than me. Firmly stuck in the Dark Ages, her rose-tinted glasses are firmly fixed on Windows 9x. She loves the classic UI. As such, it was very, very difficult to prise XP out of her hands before it went EOL. Sure enough, I had the same story with 7. It took weeks of persuasion that 7 was no longer supported or safe to use on the internet until she finally gave me the machine yesterday to upgrade. I mean, I've got nothing better to do... It took me an entire afternoon to get Windows 10 installed on her old Sony laptop (which is reasonably capable, at least, I gave it to her). Oh, and that's NOT including the hour I spent just cleaning the damned thing - she lives on a horse field in a caravan. The dust and dirt that came off this machine was beyond disgusting - five wet-wipes and it still had traces of crud. I have to give Sony credit that the thing still worked! I cleaned the case outside and in, and cleaned out the gasping cooling fan which was clogged with... I don't want to think... I was able to persuade her to up the HDD to 1TB in the process (she had 11GB free of the previous 640GB one I gave her...) so I was able to keep the 7 HDD untouched. I decrapified it, transferred all her documents over, reinstalled the big stuff, ran all the updates, set many of the settings like I know she likes (tap-to-click disabled, theme etc.) and to try to win her over, installed Classic Shell (now OpenShell) to give her some control over the Start menu (I don't like it either). So I'm showing her around the laptop because she's never used 10 before, how there are certain changes that we just can't get around. Sister: "Why do they always have to change things?!" Me: <sympathetically> "Because they've got to be seen to innovate..." Sister: "I liked 95. That's all I want." Me: <humorously> "Well, 95 definitely wouldn't let you watch Netflix, so..." Then comes the curveball. Sister: <seriously> "Why can't you just take Windows 95 and change the stuff behind it so I can watch Netflix but it still looks the same?" ... Suffice to say, after an afternoon spent wrangling with crap (both the dirt and Windows), I wasn't exactly keen to explain why rolling that stone wasn't viable... [link] [comments] |
The manufacturer recommends what? Posted: 01 Apr 2020 01:05 PM PDT I was remembering a car issue that we struggled to repair years ago. My pastor back then had a Suburu and brought it in for a check engine light. We hooked up the diagnostic computer to the OBD2 port and pulled only one code for a knock sensor. Hmm, easy enough, install a new sensor and life should be good. Installed it, billed the customer and sent him on his way. Next day light is back on. Great. Repeat process, same code is in computer. Tech is adamant that he did clear the code after he replaced the sensor. So we are thinking the part is faulty, might need to be a Subaru only part. So we track down one from the dealer, install it, clear the code apologize to my pastor and send him on his way, again. Next day light is back on. Oh boy. We need to get this fixed before the topic of the next sermon is about how poor of job we do. So we check and recheck everything. Yes the wiring is good, yes the sensor is reporting correctly. No faults currently. Clear it, go for extensive drive. Trouble code is set, again. Seems to be setting more often when engine is cold soaked. Hmm. We dig into our internet and finally after a lengthy search find the critical part of information we need. Nowadays that would take about two minutes but the search engines we used 15 years ago did not have near as much information as the current providers that we subscribe to do. Part of that was also due to the owner was cheap and would not buy but about a quarter of what we needed. Anyhow we found a tech bulletin from Subaru about this very condition. See the knock sensor is designed to detect things like pinging where the engine has gone too lean and adjust the air fuel ratio accordingly. A fuel injected engine is inherently more fuel efficient than a carbureted engine due to the computer commanding it to run as lean as possible and taking cues from the oxygen sensors and the knock sensor when it is too rich or too lean. So with the knock sensor malfunctioning and sending false codes the computer is going to be unhappy and tricked into false rich conditions the oxygen sensors detect. So the four cylinder engine in this Subaru is running a bit rougher than perhaps the manufacturer would like to admit, even in perfect tune and setting false trouble codes for the knock sensor. In response they recommend to simply relocate the sensor and harness to a location away from the center of the top of the engine to lessen the amount of sensation the sensor detects and not trigger the trouble code/check engine light. You see this every once in a while where an automobile manufacturer builds a inherently flawed design and rather that fix it, rolls out a way to mask it. I can think of several that were like that [link] [comments] |
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