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    Wednesday, February 12, 2020

    IT Career [Weekly] What would you like to know Wednesday? General Question Thread

    IT Career [Weekly] What would you like to know Wednesday? General Question Thread


    [Weekly] What would you like to know Wednesday? General Question Thread

    Posted: 12 Feb 2020 12:17 AM PST

    Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub.

    Examples:

    • What is the job market like in Birmingham, AL?
    • Should I wear socks with sandals on an interview?
    • Should I sign up for Networking 101 or Programming 101 next semester?

    Please keep things civil and constructive!

    MOD NOTE: This will be a weekly post on every Wednesday.

    submitted by /u/AutoModerator
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    Should I stay at new job?

    Posted: 12 Feb 2020 07:29 AM PST

    So I've been doing contract work for the past 2 years. For the last 2 months, I've been aggressively applying to direct hire positions in various companies.

    A week ago I started a position at a small company (<30 people) to be an IT Support Tech for their office. Originally they intended to only have it be a part time position, but upon seeing my resume offered to make it full time and have my duties be 1/2 IT tech, and 1/2 SysAdmin work.

    I was excited to hear this before actually starting, unfortunately the reality is ....not so much. I came in day One and I found out that the ONLY person in the office with any "tech" background is the CIO. And I realized that the reason they needed someone here was because they had NO other low level IT people in their HQ office. Even though the company is ~30 people, nearly 20 of them are remote (Including the current System Admin, and his son who also works for the company, another IT tech....both of them remote employees.)

    So first day, I have no computer provisioned, imaged, or built out for me. So I have to build out my own computer with the help of the sysadmin (Not a huge deal, but a little unusual, even for a small business...)

    Then As I dig through things on my first week, I find out that they plan to move to a new office location in 2 weeks. And they want me setting up the ISP router, switch, WAPs, et al in the new office. (Something I'm not qualified for, and not my forte either). In addition they want me to run the ethernet cable wiring through the false cieling and install the Access Points sometime in the next week.

    The pay isn't bad at all for the position where I'm located, but the thing that concerns me is the lack of being prepared, the decision to have me be the "point man" for the new office Network setup (even though they mentioned this in the interview, I told them that networking was not my strong suite and I'd never setup a small business network before).

    In addition, during my first week I was attempting to cleanup a few extra laptops that they had, and noticed they don't even have a domain. Most of their work is done via Office365 sharepoint and RDP/VPN remote access to VM's for their "office staff". But I find I HIGHLY unusual that they don't even have a domain setup. I worked for a business a few years back that only had about 22 people at it's peak, and even they had a local domain setup for their office, this company is still using WORKGROUP. The CEO and CIO are also highly adverse to using ethernet cables (i.e. LAN connection) and thus want the new office to be primarily wi-fi based. They don't even plan on having the endpoints in the new office configured with a patch panel, and are using ONLY the wifi capabilities in the ISP modem/router.

    The reason I ask, is of course when it rains it pours, I just got an email from a recruiter at a VERY big local tech company for a Data Analyst position. Right now I'm still part time for this new company for the next 3 weeks until I convert to a full time employee, so I can easily go on interviews during this time. Should I go ahead and try to angle for a job as a Data Analyst at the "Big Software/Tech company" or should I stick it out with the small business company that doesn't have a domain setup, and wants me to be their point man on a Small Office setup even though I had clearly said that I'd never done a full "from the ground up" setup before for a small office before during my interview process?

    I really don't want to screw myself, but find myself conflicted with how....messy this small company is, but I realize it could be a good learning opportunity. On the other hand, the big company will provide me the secure base I like, and could be a good position as well (assuming I get the position). (If I don't, then obviously I'm stuck with the small company)

    Thanks in advance!

    submitted by /u/Sykomyke
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    How do I get into learning IT as a 14 year old

    Posted: 12 Feb 2020 07:17 AM PST

    Hey, I am really interested in computers but I don't really know where to start learning about them. Can you guys please tell me ways to get into learning IT or maybe some beginner books?

    submitted by /u/RoloroRoysa
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    Roles that don't involve as much customer interaction as Helpdesk/advice for burnout dealing with customers?

    Posted: 11 Feb 2020 04:04 PM PST

    Basically title. For background I did an interview today which seemed to go awesome. The job was just a basic Helpdesk role, but it had killer benefits(ive been contracting for my whole 2.5 year career and its really burning me out). Turns out they passed because they felt I was too analytical and not friendly enough. To be honest I am not sure they are even wrong. I don't have the same cheerful demeanor I did at the start of my career. Not sure what to do next.

    submitted by /u/BigDykeWithABigByke
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    What is everyone's thoughts on accepting a promotion while you are actively applying/interviewing elsewhere

    Posted: 11 Feb 2020 02:50 PM PST

    I've found myself in this position and would love to know people's thoughts?

    submitted by /u/jonah3272
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    I'm 23 years old with no prior experience

    Posted: 12 Feb 2020 08:51 AM PST

    As the title says I have zero experience. I want to change my career from restaurant to IT within the next year and a half. Problem is, with zero schooling, people will almost always skip over me, right?

    What route (besides a call center) could I take to possibly get into IT without a degree?

    submitted by /u/RCadeTV
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    Difficulties Getting Entry-level

    Posted: 12 Feb 2020 08:25 AM PST

    Hello everyone, I have been trying to get into the IT field for nearly a year now with no luck. My dream job is in Cybersecurity but I understand that is normally something you transition to after many years of experience so I've been trying to land an entry-level IT job such as helpdesk etc. I got my A+ certification last May and started putting applications out pretty consistently since then. I'm currently working towards an Associates in Cybersecurity at my local techical college, which I should be graduating this Fall. I am also studying for my Network + and plan to take it within the next couple months. The city I work in has a small IT scene where most of the work is found through people you know so I've been trying to network through people at my school but the only response I've gotten is to go to more networking events. I currently work as a Datacenter Technician which is just a glorified Cable Technician. It has zero computer work and I just pull cables all day. I only took the gig because I thought it would look good on my resume just to find out I had to sign a non disclosure and couldn't discuss who the company that my company is working for is. Regardless its experience to some extent but I am not learning anything here to further my career or something that will help me grow. I've also read over the wikis that go around this sub but it gets tough because I'm in school for an Associates instead of a Bachelors so it's more difficult to get internships and such. I just want a job to get experience. I also apologize if this comes off like a rant but I guess it is Wednesday lol.

    submitted by /u/MrSwoope
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    What are my chances looking like?

    Posted: 12 Feb 2020 09:01 AM PST

    Work experience wise I've been a labor grunt since out of high school. I'm 23 now but looking to get into the IT world and a entry level job. I've been a pc gamer for about 10 years now and have built 8 custom PCs for friends over the years and have been the IT guy between all my friends and family members. I'm also studying for the A+ exam as we speak. My questions really comes down to would someone hire someone based off of experience they've self taught over the years? I'm also going to pursue Network+ and Security+ once I finish A+ but mainly asking about once I finish the A+ exam. Thanks guys

    submitted by /u/TrinityActual
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    Job hunt for entry level IT position

    Posted: 11 Feb 2020 09:08 PM PST

    So here is my situation: I enrolled in a university but dropped out in 2017 due to financial reason. Since then I've been driving for uber. My major was computer science. I believe I have an in-depth knowledge of computer hardwares and how they work. I was the secretary of the computer club in my university and I repaired any computer that were needed to be fixed in our lab. I also know the basics of networking, database. Can fix most of the problems that occur in a windows/macOS system. The thing is, I want to get into the IT field. Any entry level will do. I don't care how much they pay as long as they pay me the minimum wage. I know I don't have any degree or professional experience but I am willing to learn anything that comes up. I am also studying for the Comptia A+ exam. Any other suggestions that can help me get a job is more than welcome. I live in New York City.

    Tl,DR: No college degree but have basic understandings of computers. Looking for an entry level position like helpdesk/desktop support tech. Seeking expert suggestions.

    submitted by /u/AsifBhai001
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    SOC and NOC interviews

    Posted: 12 Feb 2020 09:37 AM PST

    Within the next 2 weeks I got an interview for an SOC Analyst position and an NOC analyst position. What can I expect for interviews from these two positions as far as questions go? All of my experience has been in Helpdesk/desktop support.

    submitted by /u/PersonBehindAScreen
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    Entry-level IT job seeker. This time around, I did all the interview stuff over the phone instead of in-person, but now there is an on-site meeting/interview to show me around. What to expect?

    Posted: 12 Feb 2020 09:34 AM PST

    I've had 3 great phone interviews with HR and then followed up with 3 great technical interviews/normal interviews with hiring managers over the phone. I've been practicing my interviewing skills the past few weeks because the first round of interviews I did at the beginning of January, I winged all of them and BOMBED. This time around, all the interviews were done over the phone, but they want me to come in for an on-site interview.

    What more is there to ask??? What to expect?

    Getting ready to don the suit, clean the shoes, bring in a binder with a notebook and folder of my latest resume, and practice my best human skills. Also preparing a pool of questions to draw upon if I need to ask more than 3 or 4 questions.

    Next, I'm counting my chickens before they hatch, but I could possibly get offers from these jobs. I'm just glad that I don't have to worry about sucking at interviews. However, I'd like to stay humble, so like all things, I'll always be working on improving my resume, cover letters, and interview skills.

    • Job A is a nation wide company for a field tech position. I spoke with a hiring manager that was in another state. Red flag? Either way, sounds promising offering a lot of break-fix oppurtunity - printers, servers, all kinds of hardware. Specific question if I'm able to learn and work with printers. Lots of good and lots of bad reviews all over since they're a huge nation wide company. Third choice. I'm willing to do it.

    • Job B is a NOC looking for a service desk position that works with a large university with multiple campuses over the state. 100G network. Advance R&E networks at international scale. First choice. Hope I get it

    • Job C is managed IT services looking for a help desk position. Looks like I get into a lot of IT stuff laterally or upwards. A lot of experience. Pay is lower than other help desk in the area. Second choice. Hope I get it.

    submitted by /u/MadPinoRage
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    Which position would I be ideally ready for? CCNA and bachelor's degree.

    Posted: 12 Feb 2020 09:14 AM PST

    Hi, I'm going to be graduating this May with an ITI major from a state college. I also have a CCNA with limited experience, and working on building my Linux skills. Should I just settle and apply for only help desk positions or apply to junior network engineer positions?

    submitted by /u/Teskoh27
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    Studying multiple subjects at the same time

    Posted: 12 Feb 2020 09:05 AM PST

    Hey guys, for those of you who study for multiple certifications/classes at the same time, what tips/tricks do you use to make the most out of the time you have?

    My personal situation is that I work a fairly easy 9-5 position as a network engineer. I'm currently studying for a Bachelors degree with WGU with 35 credit hours left, want to get proficient with Python and am studying for the new CCNP ENCOR exam. I'd ideally like to complete my degree and my NP by the end of the year, so I'd have to consistently study material from both subjects in order to make that a reality. Any tips or tricks you guys can suggest? Thanks!

    submitted by /u/RandomLeavings
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    Systems admin here looking for a new job. Judge my resume?

    Posted: 11 Feb 2020 03:55 PM PST

    I'm an experienced IT professional who is trying for jobs in a city close by. My resume must be terrible since I haven't heard back to any of the jobs I applied to. Last Thursday I applied to 10+ jobs and not a single one has contacted me. I'll be honest, I'm not great at bragging on myself so resumes are difficult. Any tips on formatting or ways to reword my achievements to stand out would be great.

    I'm applying to a city that is 1 hour away, perfectly fine for commutes. But could this be why I have not heard back?

    Here is my sanitized resume:

    https://postimg.cc/7G1hbCGp

    submitted by /u/ResumeIThelp
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    How should I list contract work on a Resume?

    Posted: 12 Feb 2020 08:14 AM PST

    As the title says I am wondering how to list my contract work through a recruiter on my resume. do I list my title for the work and the recruitment company that cut me my check or do I list the company I did the work for, in this case it is big name company, Dell. Thank you for any answers!

    submitted by /u/ClickyKrizzy
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    Receiving LinkedIn InMail from recruiter

    Posted: 12 Feb 2020 07:35 AM PST

    Quick question: is receiving InMail offers in LinkedIn an indicator of me being a good candidate to job offers? I work 35h/week at a multinational car dealer in BI while finishing my degree at Telecommunications Engineering

    or are they sent to everyone

    submitted by /u/frannialli
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    How do you get into cloud computing?

    Posted: 11 Feb 2020 02:54 PM PST

    I'm a sys admin right now for a medium sized company. I have no real world experience in cloud computing so my question is how would someone like me get started? Would obtaining a certificate with AWS or Azure be my best bet? If so, which ones do you suggest? Thanks :)

    submitted by /u/konficker
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    Conflicted between 2 offers. New to IT. Helpdesk for an MSP or Helpdesk for a private cloud company?

    Posted: 11 Feb 2020 01:07 PM PST

    Hi guys,

    Currently I have two offers pending. One is from an MSP that uses primarily Azure products serving small-to-medium businesses while another one is a specialized private cloud company.

    My conflict stems from being able to learn Microsoft Azure systems or to learn the private cloud of the latter company. To my understanding, if I go with the private cloud company, my exposure to the field will only be within that company and I would have to learn about other products on my own.

    If you guys were starting your career, which path would you choose and why? MSP with a variety of Azure products or a specialized cloud service provider?

    submitted by /u/fractaltune
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    X-post from /r/sysadmin

    Posted: 12 Feb 2020 05:31 AM PST

    Whats the next trend?

    Posted: 12 Feb 2020 05:00 AM PST

    Ive started with help desk in 2004 - worked my self to be an admin then moved to be a vmware engineer managing a large a platform. Im not sure where to go next with my career and I feel like im missing my opportunity with cloud technologies and stagnating at my current position. I am competent with Windows, Linux, Storage, and Networking. I use powershell and do basic scripting when I can, i know i should use it more. I feel like all the companies that used to be on vmware are moving to aws. Logically I think aws certs should be next on my to do list. Id like to hear some thoughts an ideas of where you think the market is heading and what skills would be essential in the next few years. Thank you.

    submitted by /u/ZZ3xhZz
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    Buying a gift for my supervisor? (ideas?)

    Posted: 12 Feb 2020 04:59 AM PST

    Hello, i hope my question fits the subject of this subreddit.

    I am 25 and I am finishing my internship in a company as an junior IT Support. Unfortunately I can't stay in the company because 1st they don't have the money for another guy, 2nd and most important I have another person from my family and they don't allow that.

    My supervisor was really helpful and friendly from the first day, trying to teach me and show me everything he can. He was supportive and pushed me hard in order to be able and express myself and act like a professional.

    I want to buy him a gift as a "thank you" for these 6 months, but I don't really have an idea what to buy.

    He is at his early thirties, tech guy of course. He likes movies a lot. I would prefer something to put in his office. I was thinking a funky pop or something like that with a budget of around 40e.

    Thanks

    submitted by /u/georgeps
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    Recommendations for getting started in IT

    Posted: 11 Feb 2020 02:30 PM PST

    Hi everyone, I have so many questions about getting into IT but I'll keep this first post short. My entire career has been in retail and my degree is in Fashion Merchandising and Business. One of my coworkers at my current job mentioned the Google IT support specialist course on Coursera so I decided to give it a try and I really enjoy learning about this and I hope I can get into this field. So I guess my first question is am I wasting my time?

    I hope the answer to that is "No." If so my next question is do I need to go back to school for a more relevant degree?

    Any advice will be extremely appreciated because I don't know where to start! I can elaborate more on my situation and why I'm interested in this if necessary.

    submitted by /u/emuhlaayy
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    Amazon IT Support Associate II (FC)

    Posted: 11 Feb 2020 09:47 PM PST

    Hey guys, I just got a job offer as an IT support associate II for Amazon at a fulfillment center. The description of the job seemed pretty generic, I was wondering if any of you have had any experience in this position? What is day to day like? Will I actually be doing IT work or is this a glorified help desk role? Any and all insights are welcomed, thanks!

    submitted by /u/TheDankBurrito93
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    What type of job am I looking for?

    Posted: 11 Feb 2020 12:44 PM PST

    I'm currently a Windows sysadmin, 4 year degree in CS. I love Linux and want to work with it every day. Plenty of homelab experience, a tiny little bit of enterprise experience. The problem is, I have no idea what Linux position I actually want.

    I'm looking through job positings and I'm not even sure what I want to apply for. Is it DevOps? SRE? Linux Sysadmin? I'm not 100% sure what a SRE even is, and I understand that many companies use these titles as buzzwords that don't mean anything. Are there other Linux jobs that I'm missing? Does anyone have any advice?

    submitted by /u/TROPiCALRUBi
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