IT Career Starting job as IT Technician |
- Starting job as IT Technician
- advice for adding my Internship to my resume?
- Not sure how someone works their way up in IT
- Black Friday 2019
- Anyone taken a step back in their IT career? How was it? Did it help with your career?
- Bachelor's degree in computer science ?
- Stuck with entry level pay / title doing at very lease Jr Sys Admin work.
- How Do You Leave The Help Desk?
- Software Testing Qualifications / Conferences Advice
- What would be a good laptop to buy? Most bang for your buck.
- Return for 2nd degree at traditional school, go to WGU, or get certs separately?
- Rejected by Google for their "Information Technology Residency Program"
- Just got a job in IT, I have no experience and no college.
- What next?
- Lost at the beginning.
- Year model Macbook to get started?
- Linux sys admin career question
- Are IT Careers Being Eaten Up the Cloud?
- Work Life Balance? How?
- Msca cert need guidance
- Can I Request a Reference From My Boss if I Was Fired?
- Google It Support Certification
- 5g wifi router connected to ISP router through bridge and a wireless repeater on another floor
- Interested in IT
| Posted: 29 Nov 2019 08:04 AM PST I'm starting my first job in IT Support (first line) at a university. I'm a techie person, use Mac and specialist software on a daily basis and have a degree in music technology. What should I prepare myself for? What advice would you give to someone starting on their first day as an IT technician? This is my first Reddit post - please let me know if this isn't the right type of post for this particular community, or what other communities may be able to help? [link] [comments]  |
| advice for adding my Internship to my resume? Posted: 29 Nov 2019 05:36 AM PST I already have it on my resume, but I wonder if I could word things better. I am finishing up the internship this week so Im wanting to update my resume. this is what I currently have on my resume: "City" County BOCC city, state Sept. 2019 – Dec. 2019 Internship – Information Technology · Create and implement reports using Evisions Argos · Helpdesk shadowing: troubleshooting, re-imaging · Ticketing system: Track-It! Let me give a short description of this internship...It was 4 months. It started out with a project that fell through 2 months in. The first project was to help implement Argos, a report writer. We had 3 different training sessions and learned about the interface and different report types such as CSV and Extract reports. The company was behind on creating the datablocks needed for us to create the reports so they had to figure something else out. We were then told to shadow the network desktop technicians. I learned about their ticketing system, helped update laptops from windows 10 1803 to 1909, learned about how they re-image (PXE boot with windows deployment server), learned about deep freeze... We didnt get to answer phone calls, we mainly just tagged along with the NDT's. They were honestly slow some days. I did also learn about how they remote access. We are doing an end of the semester presentation next week. It's a group internship presentation. This internship felt like a dud tbh, but at least I can put it on my resume. There was a lot of miscommunication between staff and interns... So they didnt have any "project" for us. So I'm just listing things I was exposed to. Is my job description alright? anything you would suggest changing or adding? Edit: What do you think about these bullet points? · Support and shadow Network Desktop Technicians · Create tickets with ticketing software Track-It! to inform and document · Update laptops from Windows 10 1803 to 1909 and uninstall phased out antivirus software then install Carbon Black · Help re-image and deploy computers using PXE Boot and Windows Deployment Server · Use Remote Access Software: Configuration Manager Remote Control, TightVNC, and Remote Desktop · Help rejoin Windows 10 PCs to domain, Deep Freeze used to freeze/thaw public PCs. [link] [comments]  |
| Not sure how someone works their way up in IT Posted: 29 Nov 2019 07:54 AM PST So this may be a stupid question but I really don't know and can't find information for how people work their way up. So I am wanting to go into security in IT. I'm currently working on my bachelors degree ( graduate in May 2021 ) and I am studying for the Comp TIA A+ certification because I have little to no knowledge about computers and I believe knowing how the computer works is essential for being successful in not only security but in IT in general. Does everyone in IT start at the bottom at like help desk and then work their way up into areas that they want such as Security? Or would someone wanting to go into security get a different kind of entry level job and work their way up through that? Thanks [link] [comments]  |
| Posted: 29 Nov 2019 08:49 AM PST What are some deals that would be relevant to an IT or Cyber security professional? [link] [comments]  |
| Anyone taken a step back in their IT career? How was it? Did it help with your career? Posted: 28 Nov 2019 12:20 PM PST I might be taking a step back in my IT career. Sometime ago I was given the opportunity to join a team. It was a very weird move that I feel that I regret now. I had to get my title changed to correctly reflect my role of Systems Engineer. Even after that I still feel I could not fully be functional in my role due to our business partners, vendors, and team. With the step back I feel hesitation due to shame and opinions of others in my organization. Ultimately I am doing this to better align my career in IT. [link] [comments]  |
| Bachelor's degree in computer science ? Posted: 29 Nov 2019 08:06 AM PST Hello. I dont know if this is the correct subreddit to write this and be glad if you guys can help me. I recently got my bachelors degree in english. And realized thats not for me and i started learning programming. And i have been loving it so much. I want to work in the IT field. But i was wondering is a university degree too important in this field ? I am 22 and i am thinking if spending another 4 years in college worth it ? And i would also be glad if you can give me some advice on what to learn to have a good start on this industry ? Sorry for any mistakes. English is not my first language. [link] [comments]  |
| Stuck with entry level pay / title doing at very lease Jr Sys Admin work. Posted: 29 Nov 2019 05:09 AM PST TL/DR: A+, ACMT, AWS Fundamentas and soon to be Net+ as well. What are the best options for using recruiting company's like Robert Half, tekSystems ? Do you even suggest these or is it better to look on job boards like indeed, monster, LinkedIn? I have been working just over 4 years with the same non profit company, I have seen more people come and go than seasons. The good ones quickly find a hire paying job. This is my first IT job. My first job with nights and weekends off. Prior to this job I had 8 years retail management experience, and no certifications or college education. My current title is simply, "technician". The only way to move up is to become a technician supervisor. For that to be an option one would have to retire. None of them are even close. On a daily basis I am using G. Suite admin, AD, MDM's etc and often teaching my Engineer III's and IV's how to do something in one of these systems. We have approximately 30 employees in the IT department, 4 supervisors, 5 engineers and the rest are all the same level "technician". I am always the first one to find new issues as they arise and bring them to the attention of the department only to be over looked for 2 months until multiple locations are then having the same issue. I am always the person they send when no one else can figure an issue out. I'm always the person they send to clean up a mess someone else has made. Recently I have found myself teaching peers more than learning. My direct peers are not doing any of this, they are doing the bare minimum for our job description. [link] [comments]  |
| How Do You Leave The Help Desk? Posted: 28 Nov 2019 09:23 PM PST How do I leave the help desk? I have worked in IT for 3-4 years. I started my IT career at an MSP. I started off on the Service Desk, but I didn't do so great. I started with one other guy, and we both didn't get a lot of training. I had a hard time learning how answer and talking during training They moved me to a new role after I went through a few weeks of training. In this new role I would be in charge of fixing all of their managed products. I worked in this role for two years. The MSP started increasing my expectations and job duties, but they did not tell me about the the new job duties and expectations. Nor did they offer any training, so that I could meet these expectations. Eventually I was let go from the position. I worked on three contracts after being let go from the MSP, because I could not afford to be on unemployment. After one of the contracts I found a full time help desk job that I loved. I started to learn a lot, and everyday was different. I was never really tied to a phone, and I could pretty much do whatever I want. We lost a big client and I was laid off with several other people. I was only there for three months. I started looking for level 2 or 3 roles after being laid off. I really wanted to find a desktop support/deskside support role. I would get several interviews, but I was told I did not have enough experience. Most of the roles want someone that has a few years of experience in providing person support. All of sudden something happened in my life during my job search that prevented me from finding a job for 1-4 months or more. I started looking again after those 4 months or passed, but I was still being pretty picky. Fast forward to today, and I had to take yet another help desk job, because my unemployment pay was starting to running out. I have usually worked in non traditional help desk roles, but this one is a corporate by the book help desk. There is a knowledge base article for every issue, and a time limit on the amount of time you can spend on the phone. This is a contract role, and will be over in 8-9 months. Things I left out:
Summary:
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| Software Testing Qualifications / Conferences Advice Posted: 29 Nov 2019 10:12 AM PST I've heard bad things about the ISTQB foundation certificate in software testing (and others) which are often prerequisites for other qualifications like the ISTQB Advanced Level Test Automation Engineer. My work have allocated me a training budget (upto £1,000) and I currently work as a Software Engineer in Test in the UK, but I'm not sure what to do with it! Can you recommend any qualification, course or conference that might be of interest? Some more about me: * My work is generally in TypeScript * edit: I have a Computer Science degree so know how to code at an ok level * I work in a back-end team with about 2 years experience and have been doing API testing of late * I would be able to get trains on top of the £1,000 but any accommodation would have to come out of the same budget * Any suggestions for events would have to have tickets available this side of Christmas (for me to pay out of this years budget) [link] [comments]  |
| What would be a good laptop to buy? Most bang for your buck. Posted: 29 Nov 2019 09:27 AM PST Long-time lurker, first-time poster. I've learned a lot from this thread, so th k you guys for that. Also, writing this on my phone so I am sorry for the messy format. When it comes to buying a laptop, what suggestions do you guys have when it comes to programming and coding? As well as homework from school and that sorts. Not much knowledgeable of the components of a computer, but I do like troubleshooting and problem-solving. [link] [comments]  |
| Return for 2nd degree at traditional school, go to WGU, or get certs separately? Posted: 29 Nov 2019 08:40 AM PST Currently I have a degree in kinesiology. I'm debating between starting college for IT in the spring online or doing certs then applying for jobs. The degree would take 2 and a half more years of school. Would doing the Comptia, MSCA certs be better or would going back to college be more beneficial. With college I don't really like the wasted time and money; however, WGU seems like the best of both worlds but some people say it's a scam. With the certs I'm worried my application won't make it past the applicant tracking systems; however, I already have 1 degree so I'm hoping that will be enough. Anybody have any opinions? So, my choices are either to go to Georgia Southern online which would be 15000 and 2 1/2 yrs school. Go to WGU to get to the certs. Or get the certs separately. [link] [comments]  |
| Rejected by Google for their "Information Technology Residency Program" Posted: 29 Nov 2019 08:29 AM PST It's a big hit to my ego because they promote this program as being geared towards newcomers. I thought the following would be enough:
But in light of that, I'm doing my best to keep my spirit up. I'm scouring Indeed and LinkedIn for potential hits, made my LinkedIn profile as professional as possible, and even closed all unnecessary public facing online accounts. Additionally, I've signed up for several edx courses (Hopefully they resume the Windows Server DS course soon). Besides that, what else do you think I should be doing? Am I approaching things wrong? [link] [comments]  |
| Just got a job in IT, I have no experience and no college. Posted: 28 Nov 2019 11:21 PM PST I got extremely lucky and through a good reference and a decent interview landed a job working in IT monitoring and managing cloud services. I've been working retail for 14 years with no other job experience and basically zero college. I really want to make the most of this amazing opportunity and dive head first into what I hope to be my new career. I have a reasonable amount of disposable income, decent credit, not much debt, a supportive girlfriend who I share a home with(she has her masters and a good job) and I'm 32 years old. I know very little about IT or technology in general, I'm considering going back to school(online degree) in order to start to build a foundation I can lay certifications(my understanding is my new job pays for these) on top of. Advice? [link] [comments]  |
| Posted: 29 Nov 2019 01:30 AM PST Im azure and aws certified along with 7yr of IT experience in over all including system administration both windows and linux,virtualization,storage..how i can find a good job in dubai,tried those job sites without much luck [link] [comments]  |
| Posted: 29 Nov 2019 05:15 AM PST Hi! It's my first post ever anywhere so... I don't know what I'm doing. I've wanted to ask you all for advice. Here's some context. I've just recently started my first IT job a couple of months ago. It's generally about using existing scripts on Unix server when someone calls for it. I've also studied computer science but never finished it. Couple of years of depression weren't helpful in that. The issue is, I don't really know what path should I be pursuing. Universities around me offer Bachelor degrees that are mostly focused on programming and little to anything else. Can't specialise in networks, systems or anything of the like. Just being a good programmer creating an app from scratch. But okay, still got a job after a Linux test, fine. And as of right now, I don't see any room for progress in this job. Maybe I will, maybe some training will be offered to me in a few months time, who knows. But still it would be great to know what paths there are that I could pursue. In that firm or elsewhere. The thing is, what I'm really passionate about is creating systems, and then wondering what could go wrong. Whenever I had to create an app for class, I tried to see the big picture and always ask myself how could each part cause problems later on, not as much on writing it per se. (it was really annoying to other students) I'm also a part of an NGO and my main job is to create and maintain internal structures, procedures so everything wouldn't be so chaotic. When I was asked by another organisation to make a few tweaks to their policies, I've ended up talking for three hours about how certain procedures could be exploited... And that was for a group of 12 people. Maybe in another life I could have picked up Law or Management. I dunno. With people, too many rules create a bureaucracy. With computers it creates systems and scripts. So... What do you think? Is there a job title I could focus on for a while? What would I need for it? I can find multiple courses on how to use Linux, but not many on how Linux actually works. And for that from what I've seen I'd need to apply for Master's degree or smth. I'm sorry if it was tough to read through. Glad for any advice! [link] [comments]  |
| Year model Macbook to get started? Posted: 29 Nov 2019 04:39 AM PST Hello all. I've obtained the A+ and Network+ within the past year and have been applying and interviewing without much luck. I've sort of pinpointed that one of my major weakness is lack of Mac experience (grew up casually on Windows). I'm currently studying for CCNA and I figure studying on a Mac would be a good idea to get used to navigating Mac OS. What earliest model year can I get away with (tight finances) in which it'll still be relatively modern for the next couple years? I'm kind of eyeing 2016 models but fear I'll regret it over a few hundred dollaroos.. [link] [comments]  |
| Linux sys admin career question Posted: 29 Nov 2019 01:33 AM PST Hi All, I am currently working as a Linux Sys Admin in a firm I do not have any Graduation till now but have 3.5 years of expeience in IT field previously as a desktop support engineer and less than 3 months in my current profile. what are the certifications I can do and what will be the best way to climb this ladder [link] [comments]  |
| Are IT Careers Being Eaten Up the Cloud? Posted: 28 Nov 2019 08:09 PM PST As the title says, are IT Careers dying? I'm asking because on cscareerquestions, I've seen multiple times people being warned against going IT due to the number of positions possibly becoming obsolete due to the cloud? In any case, what's the job outlook like from system administrators and network guys based on your perception of the field? [link] [comments]  |
| Posted: 28 Nov 2019 05:56 PM PST 6 months ago I got my first full time programming job. It was for a rather unorthodox mid-sized company that owns a host of subsidiary companies. As such my job was to create lots of different websites and bits of software for interoffice use. At first the gig seemed sweet. It's salaried, full medical benefits, I only work 4 days a week (remote the 5th day), and no one ever cares if I'm late (within reason). What I learned is that it had it's dark side as well. The biggest one is that the owner is totally insane. He understands nothing of the challenges of IT or programing and any attempt I make to teach him is met with rages. He is clearly bipolar and known for yelling in his people's faces. More to the point however, is that he fires people almost randomly, and most upon the basis of if he likes them or not. I've seen this happen over and over in my time here. His most recent victim was my own boss. My project manager was fired after she refused to work with a new secretary who was brought into the office, at first, as my bosses assistant. The owner had begun to date her you see. I've survived this long only because he believes my skills to be highly useful and rare. I've made it known around the office that I'm worried about losing my job and in response the owner has decided to take me out for biweekly lunches to reassure me that I'm a highly valued employee. This however is when he is in a good mood. When he's not, he plays a game of shunning intermittent with yelling and veiled threats on my entire team's jobs. The entire time I've been there, we've been working on a launch of a registry site and while things are decently working, the truth is that my job is making much more of my skills than they actually are. As such I believe that he expects more out of me than I can give. I'm the only developer in the company and so there is no one else to ask questions to. This is my first programming gig and I'm still pursuing a BS in Computer science. I can't be the only person who has ever fallen into a job that's emotionally insane but financially necessary. I notice that everyone else around me in the office seems to deal with this stress a lot better. For me it leads to true blue emotional exhaustion. I'm a nervous person by nature and working in an environment when I'm only as good as my last success would be difficult for me without all of the owner's insanity. As it is, I'm coping with both. I've talked with some of my friends who aren't programmers and generally their advice is to "man up". But this piece of advice offers very little in the way of coping mechanisms and even less in the way of practical solutions to cope with a crazy work environment. To the best of my understanding, working with hard deadlines, computer illiterate bosses, and toxic work politics is part of the whole programming gig. But as I said at the beginning, I'm new to figuring out how to deal with this world. So my question is this: the reality is that I won't be paid anywhere else at the moment as much as I get paid here nor get as good benefits as I get here. My education and experience don't get entitle me to this. That means that any step away from this job is a step backwards professional speaking. But staying here means being on the edge of losing everything I gained. In a situation like that, how do adult people reconcile the fact that their entire life is constantly on the edge of ruin? Based partially upon the emotions of strangers you barely know (bosses)? How do people leave work stress at work when what happens at work affects your whole family at home? [link] [comments]  |
| Posted: 28 Nov 2019 07:52 PM PST Hey all, I've been in IT/telecommunications for nearly 6 years. Mainly installing, maintenance on public Wi-Fi networks. I got my ccna r&s last year. Looking to move on but not having much luck seems everyone around here prefers the Msca Windows server program. I've done some googling but can't come up with a definite answer about which is best course to do. 2012 or 2016? Is 2016 harder the 2012 or just different? Where do you begin? What study materials do you use? How long does the course take end to end on average? How much do the study materials cost? Can anyone help a brother out? [link] [comments]  |
| Can I Request a Reference From My Boss if I Was Fired? Posted: 28 Nov 2019 02:06 PM PST This was a job within IT at a financial services firm so you can imagine the politics and interesting structures for management. There was a reorganization done within the company that resulted in me being placed on another team after my direct manager resigned. SO long story short, the structure of teams within my last job was I had two development team managers (let's call them Greg and Fred) and a overall program manager (let's call her Eva). So my boss Greg, resigned and left the company resulting in a reorganization of the team and I was placed with Fred. From the very beginning, I'v been telling Eva how I'm not happy being bounced around from one team to the next and how everything is chaotic. Its also very apparent, my new manager Fred doesn't want me on his team and wanted a more senior employee. A few months later, Fred puts me on a Performance Improvement Plan specifying that I need to improve all these things that I'm already doing. Problem here is that I have to explain that I'm doing all of these things to Eva. Eva has to play middle man between my dev manager Fred. After a month, I'm called to Eva's office and I'm terminated. She told me in a meeting prior that she didn't have any other teams that she would be able to place or move me to. We had a strong relationship but I can't help but feel that I'm being naive after being stabbed in the back so many times in the corporate environment. We had a strong relationship and I felt like she was an excellent manager. She would vent to me about her problems with her manager and served as a mentor to me as an entry level employee. Its been a year since then and part of me wants to reach out and reconnect. I also want to be able to use her as a reference but I don't know how to go about asking and if its even a good idea. What if she says something bad about to my future employer? [link] [comments]  |
| Google It Support Certification Posted: 28 Nov 2019 02:34 PM PST Has anyone taken the Google It Support Certification course from Coursera? Is it worth it? [link] [comments]  |
| 5g wifi router connected to ISP router through bridge and a wireless repeater on another floor Posted: 28 Nov 2019 06:17 PM PST So I have the ISP router on the second floor. I connected a 5g wireless router from the first floor in wisp mode. I was having IP conflicts with a wireless repeater on the 3rd floor. What did I do wrong? First floor router is 192.168.2.1. Second floor is 192.168.100.1 and third floor was repeating that IP. [link] [comments]  |
| Posted: 28 Nov 2019 01:44 PM PST I have always been into computer and figuring out issues with them. Is it worth it to get an associates degree in some sort of IT field or do a majority of places require a bachelors? And is there any entry level jobs I can get in the meantime for experience? [link] [comments]  |
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