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    Saturday, November 30, 2019

    IT Career Saw a couple people asking about learning Linux. Webminal.org is a great website

    IT Career Saw a couple people asking about learning Linux. Webminal.org is a great website


    Saw a couple people asking about learning Linux. Webminal.org is a great website

    Posted: 30 Nov 2019 07:50 AM PST

    You can make an account for free, and use a Linux terminal right through the browser. There's also lessons you can go through on the right hand side. Webminal.org, hope it helps.

    submitted by /u/R3ax
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    How do i start learning about Cybersecurity on my own?

    Posted: 29 Nov 2019 02:50 PM PST

    Hi im a 19yr old systems technician. The company that i work for is offering me a full scholarship.I have the choice as to what field i want to get into. I have decided that the cybersecurity field is what i would study. What are some things i can do to prepare myself before college to give myself a head start?

    submitted by /u/XX-CROSSPOISON-XX
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    Help desk position for 2.5 years

    Posted: 30 Nov 2019 06:43 AM PST

    First post ever so please excuse me If it's too long of a post. Backstory: I work for a small business >=250 people. I am a "Support specialist" and do a large range of tasks. From help desk to project manager for model home completion ( will describe in more detail later ). On the infrastucture side we have me, a sys admin, infrastucture manager. All of whom are amazing and we get along very very well. I just need some advice, I am currently studying for the MCSA server 2016. Almost done with 70-740 right now. My boss told me that it's good to have despite us not using most of the technologies mentioned in the MCSA. We use VMware not Hyper-V and don't use failover clustering or storage spaces direct or anything really. I am going to slog through this cert despite wanting to get my Sec+ and then CISSP. What are y'all thoughts? Keep grinding on this MCSA despite not using in the workplace and not touching the technologies at work? Another question, I haven't had a raise since I've started. I have gained a lot of knowledge and a lot more responsibilities. One being managing and maintaining mode homes. I.e setting up network infrastructure, red lining plans and informing low voltage companies of work needed, purchasing and configuring equipment ( raspi and Cisco merakis and WAPs , cameras) coordinating install of cameras and or TVs. Managing our printers and or coordinating install of printers. I'm grateful for my time and company don't get me wrong. However with our company pinching pennies. I'm afraid to ask for a raise. I make 40k a year salary. I know it can't hurt to ask for a raise. I just have super bad anxiety about the whole situation. Thoughts?

    submitted by /u/xIDisciple
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    What's your dream company or long term goal?

    Posted: 30 Nov 2019 07:24 AM PST

    Hi. I thought I had it all figured out until recently when I realised that yeah, I love my job, yeah I have near-future goals, yea I know what type of environment I'd enjoy... But what I don't know is what type of manager or company would make me want to say no to better offers...

    For example, I was recently talking with a friend who's CTO at a company that's seen better days, and I asked him what keeps him motivated since he was also there for the peak... He said he trusts his boss. He said that when his boss thinks something is good, it's because it is. And that the company's product is a really good one with a lot of potential.

    That made me feel lost as fuck. There's no rush but I'd really love to have you know that type of goal in the horizon that you can barely see but that you know is there...

    Do you guys have anything like that? How did you figure out that's what you want? How far are you from reaching it? Does it correspond with your personal values?

    submitted by /u/fsartori
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    Importance of coding in IT career

    Posted: 30 Nov 2019 01:30 AM PST

    How important is coding for a career in system administration? Is studying coding fundamentals through bootcamps/ launch school beneficial alongside studying for A+ exam?

    submitted by /u/agoodpotatoe
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    What is this Role?

    Posted: 30 Nov 2019 08:28 AM PST

    I came on board a medium sized company that has had some...struggles with IT. Basically the guy who was appointed as VP opted to go full bore into off shore management of IT systems. Hes got good ideas, but I think the consensus is he's not the best at long term decisions and making the most of IT. Though I'm not really involved with the IT side of the business directly and there's a lot to fix that isnt his fault. Regardless, they are trying to fix this and project management by planting the seeds for a program management team. This is my team.

    My role as I was hired was a Salesforce Marketing Cloud admin. It is a decent gig and the team, while frustrating at times, does a fairly good job. My boss who is/was a project manager worked very closely with a similar system so having her and her boss both get IT jargon is a huge relief.

    They're looking to move my position into a more general systems role than just focusing on marketing cloud. This is exciting because it could be a huge step for detaching from a product and becoming a contender for IT Ops and Architect roles.

    In short, they want the role to support business process and projects from the technology standpoint. The primary directive is to design technical solutions based upon processes the process team (my team) builds. IT devs and admins would then take care of executing those designs once approved.

    Theyve asked me to help design this role and have been fairly open to discussing ideas with me. Problem is, it's vague and I'm not 100% what this role would be closest to from an industry perspective. Here's what i have compared it to:

    Business Analyst - Not a match. The current BA team is more of a data steward role. Theyre supposedly looking to hire more "true BAs" but these people would be more data driven than systems driven.

    Solutions/systems Architect - close but a bit overkill. I wouldn't be responsible for long term system architecture. I would coordinate with someone like this to make sure the right systems are used.

    IT Project Manager - close as well, but too task driven. My part would be focused on design and support of the design, ideally with minimal direct configuration on my part save for POC and demo (or raw work load)

    Systems Analyst - this is my closest match so far but I am wary of settling on this since its not clear how that career path advances to bigger roles.

    Any advice on what this role sounds like from an industry perspective and what good training/certs/etc is available for it would be fantastic.

    submitted by /u/Voxmanns
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    Help my company just downsized.

    Posted: 30 Nov 2019 08:16 AM PST

    Hi everyone, I'm looking for advice on how to become a jr systems admin. I worked as a helpdesk manager before, for a small company. We supported a lot of web apps and I was able fix to do some basic html, php and use lot of SQL in the our Databases. I have my AAS in Cyber security and a Sec +. I have some experience with win server and centos, because I also had to do some work as the account manager to assist with FedRAMP compliance. Any positive advice is welcome.

    submitted by /u/here2learn4mybrain
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    Career Advice Needed (Engineering)

    Posted: 30 Nov 2019 02:58 AM PST

    Hey everyone!

    I'm currently at a crossroads with which certification path makes sense. My background: 7 years as a cyber security engineer / SOC analyst with the Security+ certification. I've got aspirations to stay technical in an engineering type role with building out security tools.

    With this being said, I've been deciding if the CISSP path is right for me (I've been studying for about a month, but am quickly figuring out it's not going to help my day to day above aspirations as much as if I were to become a manager).

    So my question is: would the CySA+ be more appropriate for me to go after with my goals? And if so, then maybe the CASP+?

    Thank you all in advance for the feedback!

    submitted by /u/hashkatz
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    How can I bring the most value to my new job, and myself?

    Posted: 30 Nov 2019 06:15 AM PST

    I just landed a job for a great company as a support analyst they are a high-growth, purpose-led company that is dedicated to the right culture and individual development. They are a product company so have a large engineering and product team which I will work in.

    However, I have been in support for a long time (going on 10 years almost). I want to bring the most value to this company but I also want to get out of support in the near future - I've already talked to them about the fact I have career goals, somewhat of a new thing for me as I have cruised for a while. They seem highly supportive of this idea - of course, it's now my job to use the opportunity as well as provide high-quality support while in this role.

    I have two questions for you guys - how can I add the most value and how can I get the most value out of this opportunity?

    First the tech - they use Okta for user and app management, G suite for mail, Zendesk for ticketing & are mostly mac based, given the demographic of the company the trend is towards tech saviness. I am brand new to Okta (experienced with AD) and Zendesk (experienced with other ticketing systems). Is there any recommendations on what I should study myself to help automate processes, increase the effectiveness of our 2 person support team in a 200+ user HQ and work towards lowering our need to first-line support every problem?

    Secondly myself, I honestly don't have a 'specific' career goal in mind except improving myself and expanding my skills to be useful to companies I align with in a bigger (also overseas) market. I am somewhat of a cliche in that I didn't go to uni and started in IT without a clear idea of where to head and have ended up in support for a long time. I'm good at it and good with people, I took a UX course earlier this year to try something new and enjoyed it but I'm not sure if I am creative enough to make a career of it however I do see myself being part of a product team making tech that genuinely helps people.

    I would love to learn development as a general asset to myself and the company, but haven't done enough yet to know if it's my thing - I'm also interested in devops but have the same issue. I know no one can tell me what I like.. but I would love any guidance on how I can treat this job as the best learning opportunity to see what I want to do next career wise. I know self-study will be involved and this year I want to align myself towards a career that I can move towards for the next little while, I am tired of reverting to the same skills every time.

    If anyone has advice either on a) how I can most help this company tech wish or b) approach wise or c) advice on how I could try some new things to see what I might want to do with a big tech support background (or all of the above) I would really appreciate it!

    submitted by /u/awninggloryTA
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    Cloud Support Technician? Yes or No?

    Posted: 30 Nov 2019 01:02 AM PST

    Hey guys. I'm 24/m, I live in NYC and got accepted to a Gov training program that runs for 3 months and is free of cost. This program provides training for the AWS exam and they waive the fee to take it as well. The program also guarantees interviews for cloud support technician jobs.

    I currently work as a part time bank teller, but about 3 weeks in and i already realized it's not for me and that retail banking really gets you nowhere unless you have some degree to back it up with. I did my undergrad in IT management but I still have 1 more class to finish which I have to take in the summer. However I've never worked in IT professionally. I wouldn't be able to work at the bank if I attend the program as the course is full time m-f, 9-5.

    I would love to some advice because I'm really confused as to which path I should pursue. As well as if this program would be worth it. Side question: what jobs are really out there for cloud support technicians? Is it just help desk? Thanks!

    submitted by /u/NYCAS94
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    High school student and need some advice.

    Posted: 30 Nov 2019 04:24 AM PST

    Hi everyone. I'm a 16 year old high school student from the Philippines who wants to be a Network Engineer / Security Engineer in the future.

    so some background,

    i have basic understanding of network protocols/connections, wireless and wired connections, cryptography, general troubleshooting (without searching), building computers, configuring anything hardware and software. Unfortuately, I do not have experience with Cisco routers/switches. I am also familiar using linux because i use Linux in my other computer. i've been using Windows for 6 years and using Linux for a year.

    I am planning to get a CCNA certificate as soon as possible because I think it would benefit me in the future. I am planning self study because im still busy with school. I want to have a CCNA certificate before I graduate from senior high school. I am also planning to take summer classes for Java programming (the school does not offer any networking stuff.)

    My study materials would be CCNA Certification for dummies, Udemy classes, Youtube tutorials and Network Simulators (GNS3).

    so my question: would it be better to study for CCNA as soon as possible or should I study it in college? Do i have any advantage in the future if i have a degree considering my age? I know someone would say im still too young

    submitted by /u/audlly
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    Can anybody help on how I should I respond to the HR?

    Posted: 30 Nov 2019 03:57 AM PST

    The situation is:

    I applied for a Jr. Android Developer position and wanted to do work on Native applications but as I was interviewed they said their company works on Cordova and if I were to work with them I must learn Cordova. I did do some research and I am not willing to join them. They are soon gonna call me. How should I say "No"? (Politely) with good reason?

    P.S. In the interview I did say I was flexible to learn (As it was advised in different sites)

    submitted by /u/freezingknight
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    Certification Exam Expenses

    Posted: 29 Nov 2019 07:24 PM PST

    I've been looking into taking the Security+ exam and it says that it's $339... I was going to check with my university to see if they offer any money toward taking the exam.

    Are there any well known discounts with these certifications?

    submitted by /u/sprendax
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    Is it true that MSPs are better work than a small/medium office IT job?

    Posted: 30 Nov 2019 02:14 AM PST

    I just got A+ certified and I'm poking around the internet for jobs. I mentioned it to somebody and they told me that I should work at an MSP and to stay away from internal IT work. Would you say that this is good advice for somebody that's just starting in the field? What are your experiences?

    submitted by /u/Iranoveryourcat93
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    Powershell

    Posted: 29 Nov 2019 04:19 PM PST

    I want to take advantage of black Friday deals and maybe pickup and online course to start learning powershell. Very limited IT knowledge, currently studying for my A+. Any recommendations for Udemy, coursera, edx, or any others? Thanks!

    submitted by /u/AmberRae114
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    Should I go down there at this point?

    Posted: 29 Nov 2019 05:30 PM PST

    Had the interview with this big company, and one day later, they called and said I got the job and asked when I can start. They told me at the interview they are flexible with school, but for the first month, they need you there 8-5 for training. Cool, I asked if I can start in December, they said sure!

    I have been contacting them Weekly since, with no reply. In complete happiness, I quit my old job. It was going to be my first career oriented job and I was happy as hell. I left voicemails, emails, and even created tickets. They where super professional to me. I even told them, if you don't want me, tell me.

    I am getting desperate, I don't want to go to a job, be stuck for another 6 months to year and not be in my field.

    Do you think I should just go down there physically? Show up? Or would it seem to unprofessional?

    submitted by /u/probosofo
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    Need Advice Regarding Being in the Field

    Posted: 30 Nov 2019 12:42 AM PST

    Some context. I'm 22, I got my A+ Certification in about March of this year, afterwards I landed a job as a Level 1 support tech working for an MSP that specializes in assisting law firms.

    Now I do enjoy the job itself, I enjoy the field, I enjoy my boss. I feel like technology and computers are my strong suit and there's no doubts about this being what I'm good at in a job. What I feel I need advice on is a number of things.

    First things first I have a problematic client who is very difficult to work with, when trying to help him he wants every problem solved right then and there, but when I just attempt to go and look at the problem to gain information on it he's practically breathing down my neck and wanting me to apply the magic touch to get it fixed NOW. He ignores anything I tell him that isn't "It's fixed" and any attempt to help him is met with a rude attitude and a "get out of my office" I understand just wanting to get the problem fixed, that's my job after all, and I'm more than happy to do said job, but when someone asks me "Why isn't this working" and I try to reply with a basic explanation only to be met with "I don't care, just fix it" and taking more than 5 minutes to fix the issue being met with this guy nearly screaming, it just feels belittling and like I'm bound to meet this scenario a million more times.

    When trying to talk to my boss about this client my boss's response is that I pretty much have to deal with it, but I feel there must be a better way to deal with this sort of person. It really sucks when you have one person making your job a living hell.

    Aside from that I'm starting to feel a sort of burn out. Every day I clock out I come home and just hate everything, I'm starting to dread going into work every day and I want to prevent this feeling as much as possible, I just don't see any real growth with this position, most IT positions I see that aren't help desk require so many things that I feel I'm not going to learn at my job.

    Is staying with this job worth it so I can say I have X years of experience at an MSP for this law firm of 70+ people? Does having raw work experience mean anything? Should I just be thankful for what I have and keep my head down? I feel so conflicted with everything.

    TL:DR How do you deal with someone who's just an all around jackass 24/7? And is staying at a help desk job just for the years of experience worth it? What should I be doing to improve my skill-set and advance in this career path?

    submitted by /u/Tallrussian
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    HELP ME!! What to choose to start my career

    Posted: 30 Nov 2019 02:26 AM PST

    Hi everyone.. i am 24M from India ,B.Tech Information technology and recently done AWS certified cloud practitioner. Looking for a job hardly, and currently i got 6 months internship with CloudOps DevOps. Meanwhile today i gone for an interview, they want me to work on Hyper-Converged Infrastructure, Software defined Infrastructures and Software defined Network they ready to guide me in that i want learn on my self ...but i don't have no idea about SDI HCI SDN. Some one explains me .. will i have a bright future on that? Which one i choose cloudops ,devops or HCI....? Am fresher i need to give try any of these things .. here someone guide me to kickoff my career ...

    Thanks

    submitted by /u/rasoolka
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    Has anyone participated in CodePath Cybersecurity at their university? If so, how was it?

    Posted: 29 Nov 2019 04:35 PM PST

    How advanced is it in terms of starting off and how is the workload?

    submitted by /u/tiblack9
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    Which is the perfect job title in the Computer/IT sector?

    Posted: 29 Nov 2019 10:19 PM PST

    In terms of salary, job security, job growth, etc.

    submitted by /u/Aedengeo
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    "Computer Operator" job - Is it worth it?

    Posted: 29 Nov 2019 04:06 PM PST

    Hi, everyone. I'm about to graduate college soon, and I've been applying everywhere in search of a help desk or network-related job. Recently, I was contacted by a recruiter regarding a 6-month contract-to-hire position as a "Computer Operator" for a data center. I did an interview with the actual company a couple days ago and learned that I would be conducting weekly IPL of mainframe and iSeries, logging incoming incidents into company ticketing system, monitoring systems for successful backups, initiating critical incident bridge calls, etc. Up until this point, I had no idea what a Computer Operator was. Based on my research, it seems like a rather outdated job. But here is my question.

    Given that I'm interested in networking, would a position as a Computer Operator be a good way to get started? How would it compare to a help desk job? I'm worried that it may not be as relevant to networking. What do you guys think? In hindsight, I should have communicated my concern during the interview.

    Also, any kind of insights related to computer operator jobs would be interesting to read. I couldn't find many posts on this subject. Thanks, everyone!

    submitted by /u/throwaway454573
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    Unsure how to move forward in my career!

    Posted: 29 Nov 2019 09:15 PM PST

    Hi there,

    I am 26 and I have been working as an I.T engineer for a year. I have a Bachelor's degree in information science (the degree focused on software development & broad ICT principles like cyber, information governance, mobile dev and web development). I feel I have basic knowledge over many I.T area's.

    During university I did a lot of software development in my last year for projects, but was unable to get a graduate role. I took an experienced I.T engineer role, as I had also worked part time at an I.T deployment company, while I was at university.

    I am wanting to move away from my current engineer role, but am unsure how to do so. I have a real interest in software development, automation and cyber. Obviously, I know getting a job relevant to all 3 interests would be impossible. I have no cyber qualifications and only basic understanding, so this could be more of a hobby.

    I really like A.I stuff but I am not really good at statistics. I would love to get a job in software development, but every advertisement I come across, ask for X years experience, or proficient in multiple languages.

    It's really starting to kill my motivation a bit.

    Any advice on how to move forward would be much appreciated.

    submitted by /u/SSJCalzana
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