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    IT Career [OC] Common IT Career Paths / Roadmap Visual 2020

    IT Career [OC] Common IT Career Paths / Roadmap Visual 2020


    [OC] Common IT Career Paths / Roadmap Visual 2020

    Posted: 30 Sep 2019 03:35 PM PDT

    Hello again! I'm happy many people have enjoyed my 2018 IT Career Roadmap based on the CompTIA Certification Roadmap.

    Below is a draft with new and updated data for 2020. Please provide feedback so I can make this roadmap as useful as possible for people who are looking to get into or progress in an IT career.

    Current Draft

    2020 v0.6: https://i.imgur.com/yN38lZd.png

    Older Versions

    v0.5: https://i.imgur.com/U9IJp41.png

    v0.4: https://i.imgur.com/a/Uf6Y4io

    v0.3: https://i.imgur.com/anuAl8z.png

    v0.2: https://i.imgur.com/aHOI6Kd.png

    v0.1: https://i.imgur.com/D0PcEwz.png

    Draft Notes

    • This draft included a lot more titles, fixes a couple salaries, and addresses a few valid complaints.
    • Yes the salaries will look low if you work in a built up city. They will likewise look high if you work in rural America. Adjust your expectations based on what you know about your target area.
    • There are a lot of missing positions. If two positions are close in pay and typical scope of work, I merged them to the most prominent one found on job boards. Sorry ISSOs, System Analysts, and Javascript Developers. This thing needs to be reasonably readable.

    Thanks for your feedback from the original post, the 2019 post, in r/ITCareerQuestions, and in r/Cybersecurity.

    submitted by /u/SinecureLife
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    Applying for a job at a client

    Posted: 01 Oct 2019 06:12 AM PDT

    So right now I work at an MSP/Break fix, we have a client where the current director of IT is stepping down. Their director has said that if I applied he could get me the job, it would be a huge pay increase for me (~60%) along with benefits. The only problem is that the MSP I work for is also bidding a complete outsource IT department. So I don't want to mess up a deal for my current employer but it is also a great opportunity for me. I don't have any kind of agreement against working for a client and the client doesn't have any kind of agreement to not hire our techs.

    submitted by /u/throwawayaccount5830
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    Showing up in person to the place I'm applying to

    Posted: 01 Oct 2019 06:28 AM PDT

    I've sent out several applications now but as someone who's switching careers to IT, I don't have much experience. I feel I need to do anything I can to make myself stand out from all the applicants since I haven't gotten a single response yet.

    I was thinking it would be a good idea to email and/or physically visit the organization I'm applying to. My thoughts are that adding a human connection could help me stand out.

    Has anyone done something like this? Do you have any suggestions for me, such as good ways to start conversations (email or in-person) with the people I get in touch with? Any other ways I could make myself stand out?

    Thanks for your help!

    EDIT: Thanks for pointing out how generally stalker-y it would seem to show up unannounced, unless I'm there to drop off a resume. DEFINITELY not the impression I'm trying to make.

    submitted by /u/alasestrellas
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    Which of these would be best to get started?

    Posted: 01 Oct 2019 08:09 AM PDT

    My school offers multiple degrees/certifications in the computer information systems field. Which of these would get me on track to one day becoming a system administrator? It's my dream job but as of right now I don't have the skills for it and I'd be learning from the very beginning. I know it will take a few years at least before I get there.

    Cisco Technician, AAS IT Support Technician, AAS Software Developer, AAS Cisco Certification, COA Database Specialist, COA Desk Side Support, COA Network Manager, COA PC Support Technician, COA Web Developer, COA

    Which of these would be the best place to start? Or would a CS degree be better? Thanks in advance

    submitted by /u/throwawayITbrah
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    Gaining relevant experience

    Posted: 01 Oct 2019 07:27 AM PDT

    I graduate in December with an IT degree with a focus in cyber security and a minor in computer science. I have noticed that majority of jobs require at least 3 years of experience, my question is what kind of entry level jobs would actually benefit me?

    submitted by /u/christianI4
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    Finally did it! No more self employed work!

    Posted: 30 Sep 2019 07:35 PM PDT

    So last year I left my job in Civil Engineering after studying on the side on a couple of certs. I took the plunge and have been working as an "IT Field Engineer" which was ranged from server rollouts, helpdesk support and EPOS installs.

    But after a year of 12 hour days, commuting to cities in the opposite end of the country (UK) I am happy that I was successful in becoming the IT Admin at my old school!

    Super excited to start this position and have normal working hours, actually seeing my partner, going home everynight etc. But if anyone else is working their ass off getting into the field, all I have to say is that IT WILL PAY OFF! 😊😊

    submitted by /u/WildestScuba
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    Going back to an employer I left recently for maintenance work.

    Posted: 01 Oct 2019 09:47 AM PDT

    Hello All,

    First time posting here, apologies if I've missed anything out.

    I was interning as 1st line support at a firm for about a year, which had no IT in one of their remote offices. I recently left as they weren't allowing learn more on the role, or provide any sort of a challenge for me to learn from. I spoke to my manager about this, and he said that the way things are. Which I saw as a means of they aren't going to be investing in me, and its time move on.

    I'm currently studying for certifications, and have nothing lined up as of yet.

    One of the Exec's of the office, recently contacted, and mentioned that they are going through some building works, and are going to be shutting down their infrastructure, and want me to manage bringing it back up.

    Should I say yes to doing it, I can see this being a sort of side job, even if I have a regular 9 - 5?

    How much should I be asking for this one gig?

    submitted by /u/fuzzyfeets
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    Tips for IT/IS Internship for 2020?

    Posted: 01 Oct 2019 09:28 AM PDT

    I'm currently enrolled in System Analysis and Design and Database Systems in Business and took an intro to Python course last year, but I still feel like I don't know anything. Is it worth it to go to the career fair this week even though I don't really have that much knowledge? Sort of stressed for getting an internship this coming summer. TIA

    submitted by /u/nhansard
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    Changing career paths to tech, got a job offer and am underwhelmed

    Posted: 01 Oct 2019 07:57 AM PDT

    I currently work at a completely unrelated industry, and have a pretty good salary for my country, or really good if you consider the hours and the fact I started with no skills at all and no degree. It's a pretty niche job that's a combination of manual labor and management (About 50/50) and I work with a very small team and have a good relation with my boss. Problem is I am about to move countries and am unsure if I'll be able to get a job similar to my current in any way, aside from starting from scratch with unskilled manual labor.

    I chose tech and started working on a CompTIA cert (Cysa+) because I've been into computers my entire life and also did lots of work as a computer technician on the side, and dabbled into cryptocurrency mining back in 2014 and made a nice profit. I know my way around home computers and networks Windows wise and have extremely basic coding skills. I learn fast and am eager but I have no idea what to actually focus on, the idea of just software development bores me which is why I picked a cyber security related cert, but as I understand you pretty much have to or should know coding for any related job because it's just that useful and gives you a ton more options. Writing this I realize how unimpressive this sounds as a candidate, but I have a lot of confidence in myself and will to advance in this, maybe too much.

    Anyhow, I started applying to entry level positions and got an offer for a tech support job with US clients (I'm not in the US). But the pay is absolute garbage, barely above minimum wage. I expected at least 50% more even from a total newbie starting position in tech. And they require me to sign a 2 year guarantee that I won't leave them. I might have accepted this just to get my foot in the door if I didn't have to move within the next year, but my quality of life would drop extremely significantly.

    My questions are:

    1. Should I try negotiating with offers like this or just drop them?

    2. How do I pick specific things to focus on to gain knowledge in? Whenever I start learning about something there are 20 other things that I branch off to, feels like there's too many jobs to decide which to learn for before I get an offer.

    3. Are all entry level positions for a newbie like me going to be bottom tier garbage?

    submitted by /u/Bigcareerboi
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    Looking for guidance on my next steps.

    Posted: 01 Oct 2019 06:30 AM PDT

    So I feel a bit lost on the fringes of the IT world, I'm looking to make a step up to the next level, late 30s here, just completed an MBA with -it management focus, and I've got over 15 years experience with Telecom / IT. Mostly started out in the marines as a small computer guy, and moved to cable and telecom field positions once I got out. I physically cant keep up with the work much anymore during to back /neck/knee surgeries, it's getting harder to be a field grunt.

    I really want to be an IT project manager, with a 60-80k salary, but i cant seem to land any of the positions, even with a masters degree. (I did have to attend an online school for my degrees as It was the only way I had enough time to do it schedule wise) I think that its holding me back some because of it. I don't have any certifications, or programming experience. But in understand networking and infrastructure, and project management and leadership. Just not sure where or how to take the next step up. I've even had 0 luck trying for federal jobs ( as a 5 point protected vet, I should get a bit of a leg up, but still no luck.) I dont think my resume is terrible, no breaks in work history, marketable skills etc. Any advice? Also located in central IN if that helps.

    submitted by /u/powd3rusmc
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    Where do I study Comptia in Australia?

    Posted: 01 Oct 2019 05:34 AM PDT

    Do I just go to their main website and study online? Or do I go to a local college?

    Not really sure :|

    submitted by /u/Rusty493
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    Are there any free courses, with free tests and certifications available?

    Posted: 01 Oct 2019 01:33 AM PDT

    Hi everyone.

    I've been working the IT industry for almost 20 years.
    My job role has been mostly Techie, System Administration and IT Support (Help desk included).

    My main drawback to getting certified is finances.
    I just can't afford the exams that are required to get the paperwork.

    It's a hell of a lot of money if you look at it.
    My salary is far beyond small in my current position at my employer and I can't even afford 1 exam at a time.

    I would like to find out if there are any free courses that include certifications for free, or with extremely low cost.

    I'm also based in South Africa, so the market here expects certified professionals.
    I've got a lot experience and don't need anyone to resolve issues on my own,

    It's just the financial issues that have me beat.

    Thanks for any comments.
    Have a great day.

    submitted by /u/dritc
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    Thinking of getting in IT Audit. Besides CISA and CISSP, what other certs should I look at?

    Posted: 01 Oct 2019 05:18 AM PDT

    So this might be an unpopular opinion on this sub from looking through some past posts BUT I would like to give IT Audit a try. I know that the CISA and CISSP are 2 certs that are a good idea to take and have but it will be awhile probably until I get the CISA (probably June because idk if I can cram for December).

    I figured in the mean time it might be a good idea to build up some base certs. I was planning on taking the CompTIA A+, Network+ and Security+. Are there any other ones I should look at taking?

    submitted by /u/claykiller2010
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    Just completed a phone interview for an over 70K job. I feel like it went terribly

    Posted: 30 Sep 2019 08:21 PM PDT

    Hi guys,

    I'm a self-taught Systems Administrator, with no certifications or degrees. I'm currently working as one, but for extremely low pay (minimum wage). As such, I was surprised when I got a phone interview for a (much better) System Administrator job I had applied for in my small town.

    However, during the interview, I undersold myself and basically said I am not worth the salary (as I, unfortunately, have a tendency to do).

    There's almost no IT opportunities where I live and I feel like I just missed a very rare opportunity (this would have more than doubled my salary). I haven't heard anything back yet but I highly doubt I will get another interview considering how I performed at the first one.

    Oh well, at least I have my current job.

    submitted by /u/ServerGuy77
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    Hoping to get some resume advice before shooting above the belt at a US gov't IT position...

    Posted: 30 Sep 2019 06:34 PM PDT

    https://imgur.com/a/tsB1Int

    Any criticism is duly welcome. I was under-qualified for the position that I currently hold and am hoping to shoot above the belt for an "Operating System Information Technology Specialist" in US gov't.

    submitted by /u/notcashmoneyofyou
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    Good schools for IT degrees

    Posted: 30 Sep 2019 07:48 PM PDT

    Currently active duty military and working at a help desk. I'd like to keep pursuing this field but I'm having difficulty finding which schools have good degree programs for IT. I know IT is broad so if I had to be specific I suppose I'd major in something related to network administration.

    Looking for recommendations for schools with IT degrees .

    I have some college and no certs yet.

    submitted by /u/DRKSEEKERS
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    Free from break/fix hell but spooked

    Posted: 30 Sep 2019 06:31 PM PDT

    Hey guys! Pretty new at posting but I just quit my first job which was a break/fix & small MSP. Managed to get a technical support engineer position for a RMM SaaS company due to my mild experience in MSP, but I'm kinda super nervous.

    Just had my first day and it was pretty overwhelming with learning the RMM platform, as it's my first real/professionally structured job. Lots of involvement with software engineering and coding language. The job is primarily software support but it's a big leap from what I was doing before but I'm learning as much and as fast as I can.

    Any advice for me to not get let go from lack of experience with this sub-field?

    TL:DR; Went from break/fix tech to support engineer, trying my best not to lose my shit from the amount of things I have to learn.

    submitted by /u/haruehiro
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    Recent aws architect associates...found job?

    Posted: 30 Sep 2019 04:35 PM PDT

    Aws architect this, Aws architect that...

    Calling out those that recently got their associate certification, was it quick/easy to find a job?

    Employer came to you? Or had to solicit?

    Does the pay reflect the general numbers given? 100k+?

    submitted by /u/B2KMTL
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    Please help me decide which CS/IT career path is best suited for me?

    Posted: 30 Sep 2019 11:28 PM PDT

    I am a 25 year old male living in Sri Lanka currently doing 4th year (final year) of a Software Engineering degree. There are some personal details I think would be relevant so included that as well.

    Schooling
    At school I followed GCSE London curriculum not the local Sri Lankan one. The local one is much tougher because there is a competition to get into the limited free slots in government universities. For my A levels I selected core mathematics, Biology, Chemistry and Physics. 95% of those who did this wanted to do medicine as is the case in many asian countries. I thought I wanted to be a biologist.

    Learning difficulties
    At this time I realized I had some difficulties in learning new information and skills compared to other students. For example in school the teacher would teacher a concept for 45 minutes. I would kinda understand it at the time. In the next 45 minutes another concept would be taught that builds on the first concept. Now I have totally forgotten the first concept so would not understand anything. The teachers would complain that I am not attentive and don't listen in class. I would get low marks (30's) in term exams. But at home I would study the first concept over and over until I get it. But still I would forget more frequently and had to constantly study/redo questions.

    This was the same when I tried to learn anything. Eg : martial arts, swimming, driving, rowing. Almost all the time the instructors were suprised that I haven't learned a technique at that point. They always complained that I haven't paid attention. But reality is that I paid maximum attention. I just have to repeat it more. Another problem I noticed was that I don't remember directions when navigating. I had to go somewhere more than 50 times to remember how to get there. I would forget the turns landmarks etc. I suspect I have some form of learning disability relating to the memory. Was tested for ADHD and found negative.

    I somehow finished my AL's with 3A's and a B. B for physics. But the effort took a mental toll on me. In the final year I only slept around 6 hours a day and spent most of my waking hours studying. I believed that I was not cut for science. Meanwhile my collegues in the commerce batch had a much more leisurely life. People who scored medocre in math get 90's in Accounting. I said I wanted to do commerce. I told people that this is because I wanted to earn money in finance and other fairy tales. But deep down I was bitter. I actually liked science and had no interest in this subject. I was 20 years old at the time.

    My experience abroad doing undergraduate
    I also disliked my country and wanted to escape to a western one. So, somehow convinced my parents to send me to Australia for a degree in accounting or finance. My parents were middle class but they agreed to fund my initial education and I would go there and do a part time job.

    In my first semester I actually got good marks in the commerce subjects. The courseload was much smaller. But at the end of the semester I was depressed. I didn't like anthing I was studying. I felt like I would commit suicide by 30 if I worked as an accountant. At the same time I discovered computer science and also did the Coursera course "Learning how to Learn" by Babara Oakley which said that with the proper study techniques it is possible to do a degree in science.

    So, in my second semster I switched to computer science. Soon I was overwhelmed. The courseload was twice that of accounting and I ended up failing the semester. I have wasted around 20k usd of my parents money and I was going no where. I felt awful. At the end I decided to quit the degree and come back to Sri Lanka. I would try to get a degree in software engineering from a private campus here. This way I could stay and home and not get overburdened by other responsibilities of living alone.

    Software Engineering degree in Sri Lanka
    All the top software engineering companies here do work for clients in the US, Europe and Australia. CS degrees from Colombo and Moratuwa universities (government operated) are the most highly regarded in the industry. After that it's the degree offered by a small private institute. The actual degree is offered by a British institute. They just do the teaching here. So, I enrolled there. Soon I realized that the courseload is not as advanced as my Australain degree. It was watered down. Syllabus is given here.

    At this time I have developed some good learning techniques mainly revolving around Anki Flash card software. This and due to the reduced courseload I managed to maintain an average around 75%. After completing the second year, the entire third year is a internship at a company.

    One year internship
    I got selected to one of the top 5 software companies here but I have mixed feelings about my experience. First I was assigned to a MEAN stack project. But I was not given any work in the actual project. Instead I was given a research task to come up with a good docker/kubernetes architecture to host the app. After this was done I was writing test cases and then a large chunk of time with no work. Not entirely their fault because they were dealing with a difficult client who constantly changes requirements. In the end the project was shut down. Next I was transferred to an Angular project which was trying to meet a tight deadline. I was fixing bugs in forms etc. After this ended in a few months I was assigned to a research person who wanted to to develop a testing framework for react-native. I spent around a month doing nothing waiting for the project to start. Finally it never did and I was transferred to another big project with a team of around 30 people. This was the oldest project at the company. Now, I had around 5 months left of my internship.

    The team was much more mature and stable. They had a procedure of dealing with new recruits such as KT sessions. Here, I got to work with actual production software. I mainly worked with .NET and Node backends. So, I finished that and started my final year. My internship was not very productive except for my last project. Meanwhile people who stayed in a single project doing a single technology the whole year are now very profecient at that while I knew little bits of node, angular, react, sql, .NET, react native. I came back to Uni to do my final year.

    Problems I have
    Many people passively learn when they do something many times. For example commuting somewhere every day you would learn the sorroundings of places you pass, when cooking a recipe many times you would learn to make it without the recipe. Even in programming people remember the libraries and functions they use regularly without active memorization. But I don't. But I don't learn like that. Or I have to do absurdly large amount of repetitions to remember. So, I have to actively try to remember these things using Anki software. I use Ank to memorize the roads in my city, proper form used in the gym exercises, names of people I meet, common knowledge I should be aware of etc etc. The rest I document in onenote notebooks meticulously.

    In uni I carefully make Anki cards for all the concepts learned and all the different types of past paper questions. I make sure that a single recall will only ask for a single piece of information. This way I manage to get good grades for my exams dispite my memory problems.

    I worked in Angular for months and I had only a shallow understanding of the technology. In the next 3 months I created an Anki deck for Angular and tried to actively memorize the concepts such as routing etc when I encoutered them in my project. After sometime I felt like I'm getting profecient. I could understand things in the project more deeper. But this is a double edged sword. I dont' know what to anki and what not to. Somethings I used rarely and better off not memorized and googled when needed.

    Everyone told that using Anki this way is counterproductive. You don't have to memorize frameworks or libraries. Just google things when needed. You'll learn the important stuff while you are donig it anyway. But this last part is very difficult for me and I feel no one else understands.

    In a job where you memorize the principles, techniques or theories and then applies them to solve problems I would excel due to my efficient study techniques related to Anki. And further more I have good discipline and drive. But programming is not such a job and I feel like I will always struggle to progress. I am confident that I'll get a good class in my degree and it won't be difficult to get a job at a good programming company afterwards. But I'm not confident that I'll be able to do the job properly. Maybe this view is because I was shifted between different technologies and had lot of time doing nothing at my internship. Maybe if I was assigned to a single project I would have become profecient at that. But I don't know that.

    So, here's my question

    • The only things in life that helped me remember the things other people remember naturally are Anki and memonic technique of visualization.
    • If I go into a career in programming, I will have to use the above. Then I have to understand which concepts to memorize and which are best googled when needed. If this is not practical I don't see much progress in myself in such a career.
    • If programming is not suited for me what career is? I cannot go into a completely diffierent field now. Are there any jobs in IT that are best suited in my condition?
    submitted by /u/enzio901
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    Getting the call

    Posted: 30 Sep 2019 11:13 PM PDT

    Hello everyone

    I'm a recent IT field graduate, no previous experience aside from school work. What can I add to my resume to at least one call for an interview. I've applying and so far nothing :(

    Thank you.

    submitted by /u/GothTurtle66
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    Beginner

    Posted: 30 Sep 2019 07:19 PM PDT

    In school at the moment but I don't think engineering is gonna be for me. I've always played with the computers my parents bought or the ones ive built. Even set up my own network at home instead of the cable provided one. I wanted to know if going to school os the way to go or can I just get certifications to try to work my way up to cyber security.

    submitted by /u/PxndxAI
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    Does your geographical location of education determine your future job prospects? ...

    Posted: 30 Sep 2019 02:09 PM PDT

    I'm in college right now, trying to get a 1-year certificate and then eventually get A+ and/or a Associates... probably both to be honest.

    But,

    I live in a poorer state in the country (in the South) that is not well known for tech opportunity/advancement. One of my instructors mentioned that it'll be hard getting jobs in other states because they'll often prefer local candidates (state university grads/older people with 5-10+ years of experience) over an out-of-stater (unless you're from CA, NY or Seattle that is).

    Obviously I'm sure he's not saying don't try, but it seems worth addressing in case some people try to move state for better job prospects and end up hitting a brick wall.

    In your guys' experience, is that true, or did getting CompTIA and CCNA certs kind of eliminate that issue since those certs are respected worldwide? Or, did you find difficulty because companies preferred to hire from local university graduates?

    submitted by /u/scNeckbeard28
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    Sys Admin / Networking Cert Questions

    Posted: 30 Sep 2019 06:53 PM PDT

    Assuming I have ~5 years of experience working in helpdesk/NOC and want to become a sysadmin. What certifications would be best for this assuming my education thus far is a high school diploma and that I have no desire to spend 4 years in a college? Also do you have any recommended learning resources for the certifications?

    Thanks!

    submitted by /u/The-Nebertcher
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    Any advise on future route? B.S in IT w/ MBA?

    Posted: 30 Sep 2019 06:39 PM PDT

    I'm currently a sophomore planning to transfer from one university to another, next semester. I applied to two universities, FIU and UCF. I recently got a response from FIU saying I've been accepted. Still awaiting a response from UCF.

    That being said, I wanted to know whether working towards a bachelors in IT, and then aiming to get an MBA afterwards, is ideal? Rather than a business administration degree with a masters in IT?

    P.S. - I currently took this semester off to work and then start journey towards a B.S in IT in another university. I was looking to get a regular job at Best Buy, Office Depot, etc. Fortunately, a family member of mine referred me to a guy who runs an engineering and construction firm. Was invited for an interview, got a response a week later, and now I'm working my first job ever. It's a small company that's growing quick, and we're moving to a new, bigger location soon where I'll finally have my own desk and computer. Currently, I'm using another co-worker's computer when he's out on the field (bunch of Civil Engineers in the company). In the interview, he mentioned marketing. I'm an hourly worker and get paid $11 / hour. When I got the interview, I didn't even know what role I was applying for by the way. But after working my first week here (9 - 4 PM, M-F), I guess I'm both a "Digital Marketing Specialist" and "Office Administrative Assisstant". It might not be the best paying, but I was pretty stoked that I got my first job at a firm like this, and not at a place where I'd just be put at a register. Plus, this is something I can put on my resume in the future. Already know all the staff by name, regularly wake up early and am at the office on time, and am slowly getting assigned bigger task (although still not much, only been a week).

    Now with that also being said, my role in this small-but-growing firm isn't really an IT role, so will it be of benefit to me in the future (on resumes, etc.)?

    Also, what do you think of FIU's B.S in IT provided the courses/plan of study given? https://www.cis.fiu.edu/academics/degrees/undergraduate/information-technology/

    Thank you.

    submitted by /u/meekbilly
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