OnePlus Tech Support Tuesday (August 27, 2019) - Your weekly tech support thread! |
- Tech Support Tuesday (August 27, 2019) - Your weekly tech support thread!
- Gcam is amazing and OnePlus should be ashamed that they wasted such great camera hardware. I'd recommend everyone to install Gcam now.
- OnePlus 7 Pro 5G Available on Sprint
- Pokemon go latest update broke 90hz on OP7 Pro
- People who got the 7 pro when it first launched
- Oneplus, one year
- OnePlus 6T Microphone Issue
- What's your favorite widget?
- Astrophotography with a OP 7 Pro. Any tips?
- Broken OnePlus backup and transfer
- Battery deterioating
- Suggestions for a screen protector with default case [OP7 pro]
- How to backup WhatsApp chat history and media from iOS to Android for free and without spyware.
- Any power bricks that support usbc pd and warp charge?
- 3.1 jack adapter for the 7 pro
- Shot this on my op 6t. Stock camera app with only contrast en exposure tweaking
- Front camera keeps popping out randomly
- After the new update, the brightness auto dims, and I enjoy having my brightness at max (battery be damned!). I've tinkered with all the settings I've found and can't get it to just stick to the brightness level I adjust it to. Help?
- OpenMobile API/Smartcard Service for the 7 Pro
- Oneplus 7 keeps unlocking and doing random things in pocket
- Does the OP7P come network locked?
- One plus switch app not working on my iphone
- Every once in awhile phone forces me to enter in Pin
- Stuttering music from Galaxy Buds
Tech Support Tuesday (August 27, 2019) - Your weekly tech support thread! Posted: 27 Aug 2019 07:16 AM PDT This is /r/oneplus' weekly thread for tech support. Your place for any issues you might have. Join Discord as well for real-time assistance! [link] [comments] |
Posted: 27 Aug 2019 04:35 PM PDT The OnePlus representative was just speaking nonsense about "the camera is not where we want it to be". Installing Gcam takes literally 5 taps and 30 seconds, and it is a WORLD of difference. You can freely switch between the default shooter and the gcam shooter if there's any function missing. Features that will might interest casual phone users who doesn't care about cameras that much: Zero shutter delay versus ~0.5s of the default app. Better colors and saturation. Literally magic Night Sight mode. Amazing Portrait mode that doesn't force you to stand 3 meters away, and tons more. Features that might interest power users: Fully customizable auto white balance patterns, HDR, sharpening, saturation, auto ISO preference, adjustable lens blur, video bit rate, etc. I can't wait for the finished port that supports all 3 cameras. [link] [comments] |
OnePlus 7 Pro 5G Available on Sprint Posted: 27 Aug 2019 11:26 AM PDT Apparently you can get them in stores today and online tomorrow. https://www.engadget.com/2019/08/27/5g-friendly-oneplus-7-pro-is-now-available-at-sprint/ https://www.cnet.com/news/oneplus-7-pro-5g-for-sprint-is-the-cheapest-5g-phone-yet/ [link] [comments] |
Pokemon go latest update broke 90hz on OP7 Pro Posted: 27 Aug 2019 06:22 AM PDT I was wondering if anybody else noticed this? I went to go start up my game this morning and I noticed it's not running as smooth as it used to. [link] [comments] |
People who got the 7 pro when it first launched Posted: 27 Aug 2019 12:46 PM PDT How is the phone doing now? Any lag/worse battery life or anything worth mentioning like scratches or fragile display? [link] [comments] |
Posted: 27 Aug 2019 03:06 AM PDT So today is my oneplus 6 one year..... Unpacking day? Hands down best phone I've had, no issues with it worth mentioning at all. Can't see a reason to why I should buy a new one for another year, unless I break it by accident. Cheers fellow oneplus-users! [link] [comments] |
Posted: 27 Aug 2019 06:00 PM PDT Anybody run into issue with OnePlus 6T Microphone? Had this phone since November and the mic seems to be defective now. Nobody can hear me on phone calls, I've tried restarting it and resetting the cache still doesn't seem to work. I've tried to use the recorder app as well, Facebook messenger mic and Google Assistant but it doesn't pick up anything. I went ahead and put in a service request with OnePlus and hopefully I can send it in and get it resolved without any repair charge. Just want to know if anybody have the same bottom microphone issue and is there a solution to it. Have anybody have any issue with sending the phone in for repair. Edit* Tried factory reset to see if that works, seem like microphone is defective. Also I don't use the microphone or talk on the phone much at all so this is pretty much a downer [link] [comments] |
Posted: 27 Aug 2019 08:23 PM PDT |
Astrophotography with a OP 7 Pro. Any tips? Posted: 27 Aug 2019 07:08 PM PDT I have been fascinated by astrophotography for years, but never had any hardware to capture anything good... I just got a OnePlus 7 Pro though, and this is my first attempt! I'm very impressed by the quality of this photo for a first attempt... Do any of you have any advice for the camera settings? My goal is to take the best photo I can of the Milky Way [link] [comments] |
Broken OnePlus backup and transfer Posted: 27 Aug 2019 06:47 PM PDT Hello people of r/oneplus About a year ago, I cracked my oneplus 5 and the plasma leaked all down the screen turning it black. I managed to hook it up so I can see the display on my computer screen and still use the phone. Now, I am finally getting around to sending it in for repair because I want my good old oneplus 5 back, but I am worried about the backup process, for I know that they wipe all of your data at the repair facility. My current plan is to use the app OnePlus Switch. I have done a backup using the app and transferred the file (which was called "opbackup") to my computer. It seems though to use the app you need to have both the new and old phone available at the time of transfer because it involves taking a picture of the old phone's qr code. Of course, because of my situation, I will only have the new phone available, and I am just wondering if the transfer can still be done. If I screenshot the qr code will it still work in the month or so when I get my new phone in the mail? If not is there some way that I can use the file I transferred to my computer in order to complete the backup transfer? If neither of those options work I am out of ideas, so please, any help is appreciated! Thanks! [link] [comments] |
Posted: 27 Aug 2019 04:31 AM PDT I was super impressed with the battery life on my OP6 when I first got it back in February, but recently it's been dying on me before I even get home at night - getting only 3 hours screen on time. I'm not a super heavy user - mainly just social media (Facebook the biggest) and Spotify while I'm at uni. It's disappointing considering the phone is only 6 months old. I'm thinking of factory reseting because I hear that may help. Would you recommend? [link] [comments] |
Suggestions for a screen protector with default case [OP7 pro] Posted: 27 Aug 2019 12:42 PM PDT I've got my OnePlus 7 Pro and I adore it! I'm using the case that came with it and it's doing a great job! The 'screen protector' that comes on the phone has finally given up the ghost (didn't know it was even there lol) I was looking to get something new to keep the screen fresh but I'm not sure what's available that will fit around the default case - anyone got any suggestions? I should also note I'm in the UK! [link] [comments] |
How to backup WhatsApp chat history and media from iOS to Android for free and without spyware. Posted: 27 Aug 2019 12:36 PM PDT I am replacing my iphone 7 to OnePlus 7 pro and I need to have my old WhatsApp in my new phone. Its crazy that there does not seem to be a straight forward way to do this. I am sure lots of people had this need. What is the most elegant solution? [link] [comments] |
Any power bricks that support usbc pd and warp charge? Posted: 27 Aug 2019 12:08 PM PDT I would like to charge my laptop and phone with the same brick for convenience sake. [link] [comments] |
3.1 jack adapter for the 7 pro Posted: 27 Aug 2019 11:34 AM PDT Does it only work with the Oneplus original adapter or can I use any cheap one? [link] [comments] |
Shot this on my op 6t. Stock camera app with only contrast en exposure tweaking Posted: 27 Aug 2019 03:00 PM PDT https://i.imgur.com/En5uJut.jpg Even though I like this shot it's pretty apperent there's a lot of vignetting in the op6t. [link] [comments] |
Front camera keeps popping out randomly Posted: 27 Aug 2019 05:25 AM PDT Kinda spooked ngl, this happens while I'm browsing the web. Not sure if the websites are tryna sneaky peekie or if it's legitimately some hardware signal mixup. EDIT: Alright, can't reply to everyone in here so I thought I'd update this post, I checked the permission on Firefox and it did indeed have access to my camera, which I have disabled, the microphone permission as well now, and so far I haven't had this issue with any other app. This is indeed sketchy as fuck and will have me on the lookout for suspicious default permissions on any app I install from now on. Thanks guys! [link] [comments] |
Posted: 27 Aug 2019 01:28 PM PDT Title basically. After the new update, the brightness auto dims, and I enjoy having my brightness at max (battery be damned!). I've tinkered with all the settings I've found and can't get it to just stick to the brightness level I adjust it to. Help? I've already tried adjusting adaptive brightness and turning it off. It just turns itself back on after 4-5 hours, so I think it must be another setting. [link] [comments] |
OpenMobile API/Smartcard Service for the 7 Pro Posted: 27 Aug 2019 01:06 PM PDT Google Pay is not available in my country, but the banks have their own solutions, which all require the OpenMobile API to be installed. My Oneplus One did not have it, but i remember my Oneplus 5 had it working at some point. I just wanted to install it on my 7 Pro, but it cannot find the API again. Did they remove it from OxygenOS or do i have to install some kind of a special version? I have the regular EU version of the 7 Pro. [link] [comments] |
Oneplus 7 keeps unlocking and doing random things in pocket Posted: 27 Aug 2019 05:21 AM PDT Currently I use fingerprint and face unlock, which I don't need, just to avoid this annoying issue which has already been solved in the past. I talked to oneplus support and they said that there is nothing they can do at this time. I'm posting this again to try and raise awareness and possibly speed up the fix. [link] [comments] |
Does the OP7P come network locked? Posted: 27 Aug 2019 12:09 PM PDT Getting the OP7P as a work phone soon. Pretty excited about it but also sad to be leaving my beloved OP3 behind me. Does any one know if the phone is sold Network locked or does it differ per Network carrier? We won't be ordering it from OP but instead we'll be getting in on Bill Pay with Three (IRE). [link] [comments] |
One plus switch app not working on my iphone Posted: 27 Aug 2019 11:56 AM PDT I'm trying to transfer my photos from my iPhone se to my one plus 7 pro, I downloaded the app on my iPhone but the app is unresponsive when I tap on the icon. The icon seems to be dimmed out compared to other icons. I went into the profile setting in general but nothing is coming up. Any help or suggestions would be appreciated [link] [comments] |
Every once in awhile phone forces me to enter in Pin Posted: 27 Aug 2019 10:58 AM PDT As far as I know my phone isn't restarting but, every once in awhile I'll go to respond to a text (specifically when I've been messaging) but won't give me the option to use the finger print scanner but make me enter my pin. Is that a security feature? Like if you're constantly using the finger print scanner? Not a huge issue, just something I noticed. [link] [comments] |
Stuttering music from Galaxy Buds Posted: 27 Aug 2019 10:21 AM PDT I am using the OnePlus 5 and I am having issues with my recently purchased Galaxy buds. I know it's a common issue to people who bought these and I did look around for a solution, I tried all of them except for one in particular: One of the solution is to clear the cache of the Bluetooth app of the phone. The problem is that OnePlus doesn't have an app dedicated for Bluetooth. Is there a way to clear the cache of Bluetooth for OnePlus 5? Or better yet, has anyone found a permanent solution for the stuttering problem? [link] [comments] |
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