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    Friday, July 5, 2019

    IT Career [July 2019] Resume Review!

    IT Career [July 2019] Resume Review!


    [July 2019] Resume Review!

    Posted: 05 Jul 2019 01:18 AM PDT

    Finding it is time to update the good old resume and want a second set of eyes and some feedback? Post it below and let us know what you need help with.

    Please check out our Wiki Section for Resumes before posting!

    Requesters:

    • Screen out personal information to protect yourself!
    • Be careful when using shares from Google Docs/Drive and other services since it can show personal information!
    • We recommend saving your resume as an image file and upload it to Imgur and using that version for review.
    • Give us a general idea where you would like some help or if you just need a general

    Feedback Providers:

    • Keep your feedback civil and constructive!
    • If you see a risk of personal information being exposed please report it and notify moderators!
    submitted by /u/AutoModerator
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    I am so burnt out, I think I might actually quit my job BEFORE having an offer

    Posted: 05 Jul 2019 07:11 AM PDT

    I work for an MSP as a field engineer doing desktop support. I am so tired of the shitty customers and the last minute requests from my manager to drive out to some site I've never been to with minimal info making me look unprepared in front of the customer.

    I am not first line support, but sometimes it feels like it. Between customers reaching out to me directly and the service desk escalating me tickets they are capable of doing.

    I dread coming to work. I am not interested in desktop support. Even if I do not know the answer to something, I am not very interested in finding out. I want to go back to internal IT even if it's desktop support/lateral move. I am even okay with taking less pay at this point.

    The only thing keeping me in this job is that I need the money for my truck payment, which is rather large and was kinda dumb of me to purchase, although I do love it. I have a tiny emergency fund, but it can get my by for 2 months if needed. At this point, I just need to get away from this place.

    Edit:

    Thanks for the responses, everyone. I really needed to vent and I feel much more level headed now. I've been applying to places the last couple of weeks, but no bites really with the holiday...at least I hope that's the reason. I live in a city with lots of jobs, although most are entry level. I'm sure I won't really quit my job without something lined up, but it sounds better and better each day.

    submitted by /u/Some_ITguy
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    Network Engineer >>> Cloud Engineer?

    Posted: 05 Jul 2019 06:47 AM PDT

    I have a job as an IT Support, basically mostly supporting tablets (mobile device management). I'm pursuing a degree in CompSci and plan to have it in a year or two. My question: could I become a cloud engineer with the 4 year degree and a few certs, and 2-3 years of IT experience? Or do I have to become at least a network engineer first?

    I plan on focusing on Azure, SQL, Powershell, and bash.

    *I previously posted this on the weekly thread, but didn't get any responses*

    submitted by /u/bold_Brash_
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    Phone Interview

    Posted: 05 Jul 2019 05:46 AM PDT

    Recently got my resume viewed for Help desk specialist job with no experience and was asked for a phone interview which i said yes to. Should i be worried? I've never done a phone interview before wondering if anyone in the community know what i should expect and any different from in-person interview. The position is full time and around my area.

    I'm currently studying trying to get AWS Cloud/Solution Architect certification before September.

    Update:

    Interview went as the comments said it would go, thankful for the responses.

    submitted by /u/L8L8
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    Fired Business Analyst Job

    Posted: 04 Jul 2019 01:36 PM PDT

    I was fired from my business analyst job back in January after my boss resigned and a re-organization. I have a mere 2 years of experience in an agile environment and I've been actively applying within FL but I haven't been having much luck and it's now July.

    I don't want to feel like I'm a failure or desperate but I'm running out of money and considering getting a temp job. I'm also thinking about getting the Salesforce Admin certificate to try something new. I don't know.

    I'm worried about hiring managers dismissing me because I ended up taking a temp job or classify me as having a problem for not being able to find a job. Advice? Any of you been in similar situations?

    EDIT: Thanks for all of your advice. You've all been very helpful and I'm going to apply this to my search. Happy Fourth of July everyone and hope you all have a pleasant weekend ahead of you. I wish you all the best.

    submitted by /u/GrainObtain
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    Want to be a programmer, but don't know how to actually do it professionally.

    Posted: 05 Jul 2019 10:35 AM PDT

    I come from a mostly support background, with (I think) pretty strong Windows scripting and automation experience with Powershell, VB, etc.

    For the last year or so, I've been immersing myself in C# related technologies such as Windows app development, some ASP.NET as well as Unity and OO Programming concepts in general.

    I think Im getting pretty good at it and would eventually love to get a job actually doing it exclusively. Unfortunately I have no idea how to actually BE a professional programmer. I dont really know how to work with others on a single project, and frankly I have no idea how that even works.

    Assuming I know enough to actually program on my own, How do I go about actually learning how to program professionally? I feel like I need to be an intern or shadow a real programmer for a few weeks or months to get a feel for it.

    submitted by /u/arobotspointofview
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    Major tech company or travel gig?

    Posted: 05 Jul 2019 06:46 AM PDT

    I've got 2 offers...one for a major tech player and another as a traveling implementation guy. Travel would be 2-3 weeks a month. Pay is almost equivalent. Points. Not having to use own car. Big tech is local and on customer site. Don't mind the travel...not sure if I'd be an idiot however passing up this opportunity.

    submitted by /u/throwaway51602
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    Just got my first IT interview

    Posted: 05 Jul 2019 10:22 AM PDT

    I just got my interview I believe everything went well. i dressed up properly, eye contact, firm shake hands, and able to answer some of the technical questions. Tho I answered one wrong where he asked me "how do i know whether a device is connected to network" and I answered back using a software tool called ip scanner or netstat and the simple answer was ping command lol. There will be another group/candidates on next week for interview and then HR said they're going to wrap things up and select top 2 candidates.

    And i do think im weakest candidates so far since i only have 4 months of internship and 3 years in the kitchen as line cook and no experience in customer service.

    Out of 7 applications there's only one called me and invited me for an interview.

    Question:

    Should i still keep applying and sending my resume?

    submitted by /u/Jihyo_Park
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    Would A/V be a good transition towards IT?

    Posted: 05 Jul 2019 10:17 AM PDT

    I recently left Comcast as an in home tech, have an Associates in Math and Science (some IT courses under my belt). I'm looking into both moving and changing my career to IT, and there's a position with Pragmatics where I'm looking for an AV job (contracted with he Army it says, I'd be traveling around the country, and I'd need a CTS cert shortly after taking the job). Is that a reasonable step for me while I work on other certs for IT, or should I seek out the A+ and a help desk job?

    submitted by /u/HMWWaWChChIaWChCChW
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    PowerShell Portfolio

    Posted: 05 Jul 2019 06:27 AM PDT

    So I am currently working in IT Operations providing 1st-3rd line support in a medium sized environment. I'm also studying a Cyber Security degree.

    My question is that I've written a lot of scripts for varies things such as automating new user process, creating DLs, pulling information from CSVs. A lot of it is quite basic, pretty much anything that I can't be bothered doing I throw it in a script. Should I put these on Github and put in on my resume?

    For more information I'm planning to move into being a sysadmin next. I actually got a job offer and a few interviews but turned them down due to wanting to finish my degree first.

    submitted by /u/Zedark
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    Does getting certificates replace a degree?

    Posted: 05 Jul 2019 10:04 AM PDT

    Basically the title. Certificates such as Project+, PSM1, MOS Excel Certification, etc

    submitted by /u/Ronintoadin
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    Switching Roles

    Posted: 05 Jul 2019 09:58 AM PDT

    Hello Everyone,

    Quick Question in regards to potentially switching up my career path. I currently work as a software engineer with a combined experience of close to a year, still pretty junior I'd say. My end goal is to become a DevOps Engineer / SRE. My main question is this: Should I transition to a system admin role in order to have a smoother transition or should I stay in my current role and learn / find opportunities in my workplace that align with what I hope to do in the future?

    Thank you for any feedback and suggestions!

    submitted by /u/JohnV0823
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    Contract ending, unsure next step in career

    Posted: 05 Jul 2019 09:55 AM PDT

    Posted resume in resume thread but wanted to make my own thread as well. Looking for some resume advice and advice on next step in my career (certifications, skills, etc.)

    Currently a Project Manager/Business Analyst. Contract with current company coming to an end, looking to land a permanent position in Product (product manager, product owner). Biggest question is how to handle my internship with university (currently is labeled as project) but was an internship I worked for 5 months. Also how to handle my work with the startup, was side consulting I did for 6 months until it lost funding, unsure if should label as project or experience.

    https://i.imgur.com/66QfaYS.jpg

    Thank you in advance

    submitted by /u/BigTimeSloth
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    Is it time to start over? (time to pursue a bachelors?)

    Posted: 05 Jul 2019 08:43 AM PDT

    Hello all,

    I've been thinking about my past two years in the field. Its a very bumpy road, and I haven't been able to land any long term success. See here about the details, https://www.reddit.com/r/ITCareerQuestions/comments/c8vn0m/jr_sysadminsupport_analyst_struggling/

    My question now is this: Should I start over?

    I currently only have technical college level education and lack a associates/bachelors degree, and have roughly two years in the field, one at an MSP doing desktop support/sysadmin work, and one as a support analyst.

    So my thinking is this: Plan out and get a bachelors (most likely online), while working a "normal job" to cover costs. Speed through that and only mention last employers if absolutely necessary and explain "I had to pursue a bachelors to find better opportunities.". That way being separated never comes up. Is my thinking in the right place, or am I going about this all the wrong way? Thanks for any help and advice.

    submitted by /u/ComputerNetworkGeek
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    Trying to Decide next certification to obtain.

    Posted: 05 Jul 2019 08:20 AM PDT

    I currently possess sec+, CEH/CNDA, and my CISSP. I want to continue advancing in cyber security just not sure if I should go towards, Pen Testing or Cloud Security. suggestions?

    submitted by /u/koreyochoa
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    Update: Improved my resume, thanks to you guys!

    Posted: 05 Jul 2019 08:18 AM PDT

    Thank you for your suggestions! They've helped a lot in crafting a better resume. Would anyone be willing to give me a bit of feedback on this updated version? I'm trying to get into desktop support/tier 2 helpdesk/sysadmin eventually.

    Resume

    submitted by /u/Goldeggplant
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    What is a natural next step after Helpdesk?

    Posted: 04 Jul 2019 09:17 PM PDT

    Does it just depend on what career path in IT that you want to take? For example, I would like to be in penetration testing eventually; but I know that in this field you have to walk before you run. What would be a segue role to get closer to that point?

    submitted by /u/MillenniumGreed
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    How do I handle 2 job offers at once -- I want to accept both and keep one as a primary and one as a secondary but both have NDA's

    Posted: 04 Jul 2019 07:20 PM PDT

    I got 2 job offers as a network engineer. I want to make sure once I give notice to my current employer I have a job in case the in depth background check causes any problems with my primary prospective employer. I'm 99.9% certain I'll do fine on the background check but I got a second offer and I wonder if I can accept that job as well as a backup as both positions have the same start date.

    Both new positions have rather in depth NDA's and I want to make sure by signing both, I won't get in any trouble when I inevitably back out of a position prior to the start date. Is it ok to sign two NDA's if they have a provision that you must notify the current employer if signing another NDA? I feel like this contractual provision wouldn't actually apply until you start working since a job offer is just that, an offer until you start working -- then it becomes a contract, at least in my mind.

    submitted by /u/network4life
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    Thinking about going to local community college for IT

    Posted: 04 Jul 2019 07:05 PM PDT

    I serve at a local restaurant and I really hate it. Typically make $20-$30 an hour serving but it's making me miserable. The local community college has an 11 month IT program that offers many of the beginner certifications mentioned here. A few questions though. Are there any IT jobs that require less sitting? I'm fine doing computer work but I'd like to be on my feet as well maybe fixing computers or setting up networks or something? Anyone here have a standing desk? Also, I'd like to do a longer program at a university after if I end up liking it. What degrees do you recommend to learn more/ what degree employers look for? Maybe computer science degree? I'm brand new to this but of all the career paths I've been researching, this one I'm getting kind of addicted to and I haven't even begun to study yet.

    submitted by /u/spiderbatmanturtle
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    Starting first it job out of college and i am sort or scared.

    Posted: 04 Jul 2019 08:45 PM PDT

    Im starting my first it job out of college as a level one PC technician for a call center kind of job where i will do everything from Microsoft server to Linux and mac. Is this a good first job for experience and to move up in the future? And will i do okay? I passed their tests in the interview and everything what should i expect will it be super hard or?

    submitted by /u/Gtiklr
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    Should I keep upgrading my education?

    Posted: 04 Jul 2019 07:29 PM PDT

    I live in Australia so if there's terminology you don't understand please let me know. I am currently studying at TAFE (I guess it's like the equivalent to community college) and the certificate is Certificate IV in Information Technology. I'm just about done with this, it's not a long course; I'm currently finishing it off with work placement. So I was wondering whether I should continue to the next step which is a Diploma. Diploma in Information Technology.

    But the thing I've heard about i.t careers is that it's more about your experience and hands on knowledge rather than your degree. Just wanted some opinions Thanks!

    submitted by /u/Pupcaker
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    What happen's when you make Desktop Support your Endgame Career?

    Posted: 04 Jul 2019 11:50 AM PDT

    I'm just curious what would happen when you start off as a Desktop Support technician and end up there the rest of your life?

    will you always be able to find work?

    at what salary would you more likely top out at?

    Can you still do this job when you are 60 years old?

    what would be the good and bad things about this?

    submitted by /u/LED4141
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    Network admin without CCNA?

    Posted: 04 Jul 2019 07:15 PM PDT

    Just curious about the possibilities out there for a network admin position without a formal certification such as the CCNA. I'm pursuing the CCNA right now and have every intention to get it, just the thought came to me as I saw a posting for a network admin that didn't list really any certifications needed.

    submitted by /u/AviatorCrafty
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    Entry level support salary

    Posted: 04 Jul 2019 10:40 AM PDT

    Hello all,

    I am just trying to research how much does an entry level IT support in Ontario, Mississauga make, would be an $19-20 is fair? with diploma 3 certs in comptia and no experience.

    submitted by /u/Jihyo_Park
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