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    Tuesday, May 14, 2019

    Computer Techs Providing IT service to a small business as a side gig. What is the best way to protect myself?

    Computer Techs Providing IT service to a small business as a side gig. What is the best way to protect myself?


    Providing IT service to a small business as a side gig. What is the best way to protect myself?

    Posted: 14 May 2019 07:36 AM PDT

    For starters, I've never overhauled a small business network before or taken on the responsibilities of being the sole IT guy before but I would not say that I'm not comfortable doing this. I have experience working in a big business environment and a smaller business environment. This is also the only side gig that I'm planning to take on, before this I've never done any side work after my day job before.

    The backstory is a friend of mine reached out to me saying that the business he works for was sending out spam from someone's email address so they contacted there web host but they were giving them the run around. He texts me asking for help. So I took a drive over there after my day job, met with one of the employees who explained the problem and gave me a basic tour of their workstations and network setup. Nothing major, a small office with a basic router, and a switch that connects about 15-20 workstations along with a Windows 7 workstation that has a RAID configuration that's used as a "file server/NAS" for all the workstations.

    Their concern right now is upgrading the storage on the Windows 7 workstation, however I think I'm going to try to push for a different solution for that and also make sure that their is an off-site backup for it as it seems that most if not all the business data is stored on there. They also complained about network slowness when they access the file server. So I took a look at their network equipment, they've got an old Linksys router and a 10/100 24-port Netgear switch, along with the Verizon router which I assume they're using for WiFi when needed. So I'm planning to upgrade that for them. There is no domain controller, everyone signs into local profiles on their workstations. They wanted a better email solution so I'm pushing for Office 365.

    When that's all said and done I'll be the go-to guy for their IT issues. I've already explained to them that I have limited availability and that my day job comes first. So basically, the thing I want to know is if something goes wrong how can I protect myself? Is forming an LLC the only way? Should I just write up a contract setting the scope of my services and time? Just want to know what options I have.

    submitted by /u/XPrivateXRyanX
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    Help. Trying to rebuild this old computer into a decent gaming computer. Never worked on computers and trying to learn. Power works and it starts. Any and all tips welcome please

    Posted: 14 May 2019 06:02 PM PDT

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