IT Career [Weekly] What would you like to know Wednesday? General Question Thread |
- [Weekly] What would you like to know Wednesday? General Question Thread
- Where do I start in linux?
- Is Linux expertise really in this much demand?
- How to get into IT?
- arrived at roadblock, unsure which choice to make
- How to Start Gaining Experience
- How should I go about getting into the IT field as a high school senior?
- Staying in Air Force worth it?
- InfoSec Career Map
- I am seeking a mentor
- Book Suggestions
- Looking for a mentor?
- Job interview help
- Any Help Desk Opportunities!?
- Internship Advice
- Newbie. After HTML, how do i learn Linux to add $$$ to my value?
- Prep for AWS interview
- Career Advice for promotions
- Transferring to the IT Dept. Advice needed
- Need to get out of my helpdesk job
- Canadian to the US - What are my odds?
- Should I let my boss know I'm unhappy with my job if I plan to search for a new one
- Career advice for a newbie
- Do I need certs? Applying for Data Analyst position
- Anyone in Colorado that works in the IT field wanna share any experiences or information?
| [Weekly] What would you like to know Wednesday? General Question Thread Posted: 13 Feb 2019 12:18 AM PST Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments]  | ||||||||||||||||||
| Posted: 13 Feb 2019 06:58 AM PST So I've been IT a few years, and formerly a desktop help-desk -> desktop support technician -> currently a junior system admin with windows server knowledge. I've seen so many comments about Linux being the thing and wondered where I should start. I just started a windows home lab to get familiar with VMs and maybe in a year apply to be a system admin somewhere. So, where to start Linux? [link] [comments]  | ||||||||||||||||||
| Is Linux expertise really in this much demand? Posted: 12 Feb 2019 09:56 PM PST This Znet piece has me interested. What are your thoughts? [link] [comments]  | ||||||||||||||||||
| Posted: 13 Feb 2019 08:25 AM PST Hi, I am a sophomore studying CS at a university. While I enjoy technology, I have realized I absolutely hate programming. I know people who work at companies such as Deloitte doing IT consulting and that interested me as their job includes no programming. I have explored this idea and would like to get into ERP/business management or something similar. Can anyone suggest a path I can take to successfully delve into such a career. I have been looking into it and read an MBA after CS would be an option. Looking forward to hear your ideas. Thanks [link] [comments]  | ||||||||||||||||||
| arrived at roadblock, unsure which choice to make Posted: 13 Feb 2019 09:19 AM PST Recent graduate currently working as a BA, been in position for almost 3 months. Wasn't the ideal position but the pay was decent so I took a chance. Now I heavily regret taking this position as the day to day has me banging my head on the wall with nothing to do. I attempt to take on my responsibility, finding things for myself to do, but it still puts me at a max of 1-2 hours of work daily. I recently had a recruiter approach me about a position that sounds like an amazing opportunity with an ideal company. Ended up interviewing and getting offer so now I am completely torn on what to do. Terms of each situation below:
Another big factor is my current position I'm on my own. No other business analyst so I'm just sort of floating around with no guidance or mentorship. With this new offer I'd being working with other analyst as well as a manager who seems very involved in mentoring me and guiding me to the next step in my career. The new offer is obviously better in every sense. Trying to work out the cons of turning to contract. As well as how badly it will hurt me to leave a job this early. Any advice would be appreciated. [link] [comments]  | ||||||||||||||||||
| How to Start Gaining Experience Posted: 13 Feb 2019 06:21 AM PST Hello everyone. I started seriously moving in the direction of IT starting at the end of January and have made a lot of progress through Google's IT certification and my own independent learning. I feel I have come a long way in a short span of time and would like to start working towards experience. I currently work a full-time non-IT job and cannot give it up for about a year when my student loans are paid off so I'm looking for something I can do on the side. Any suggestions would be most appreciated. [link] [comments]  | ||||||||||||||||||
| How should I go about getting into the IT field as a high school senior? Posted: 13 Feb 2019 08:55 AM PST I'm a high school senior and I got a job at a computer company and realized I'd like to get into it as a career. As of right now i'm thinking I should take steps to get my A+ certifications and keep racking up experience at the place I work at, but after I get my A+ certs should I start applying at places that can give me more experience or should I stay at the company while I get the certifications and go into college? [link] [comments]  | ||||||||||||||||||
| Staying in Air Force worth it? Posted: 13 Feb 2019 10:52 AM PST I've been in the Air Force for a little over 7 years. I retrained to Client Systems Technician. Basically, help desk/go out on site to troubleshoot and resolve user issues. After the end of my enlistment, I'll have 2 years experience in this role. Is it worth staying in or continue IT in civilian sector? I have A+ and Security+ right now. [link] [comments]  | ||||||||||||||||||
| Posted: 13 Feb 2019 09:51 AM PST | ||||||||||||||||||
| Posted: 12 Feb 2019 02:46 PM PST I am seeking a mentor that has a job in the either the systems analyst or database administrator field where I can ask you a variety of questions based upon your job. I look forward to chatting with you, as I feel I can learn a lot about the prospects of your job. Please PM me if you are interested, any insight would be much appreciated! Edit: I really much appreciate all of you that choose to help mentorship others, I will be in contact with those of you that are putting yourselves out there. It seems others are interested in a mentor as well and that is great! [link] [comments]  | ||||||||||||||||||
| Posted: 13 Feb 2019 03:21 AM PST Has anyone got any books they'd recommend to better understand networking and help with future certs? I've been working in desktop support for a while but I'd like to back up my knowledge and feel more confident with what I know. [link] [comments]  | ||||||||||||||||||
| Posted: 13 Feb 2019 08:48 AM PST I noticed a post yesterday about someone looking for a mentor, and it got me thinking. I have been very successful over my career, and a big reason for that is the mentors that I had. I would like to do the same, and help anyone who is looking for some direction, or just doesn't know where to start. If you are interested let me know, we can setup a discord channel or whatever works best. My background (in career order) is helpdesk, desktop support, network admin, server admin, linux admin, site admin, sales engineer, sales rep. That is a 20-year span, and the actual titles differed, but it gives you an idea. Late 30's, high-school dropout, no college, built myself from making $28k per year, to now between $300k - $600k per year. You could say I am definitely the exception, but again, I attribute this to good mentors, and a lot of hard work. [link] [comments]  | ||||||||||||||||||
| Posted: 13 Feb 2019 11:06 AM PST hope this is ok to post, but I have an interview for a data project officer type role at a university coming up and part of the interview involves a presentation on the following brief: You have been assigned as project lead on a review of the current IT helpdesk system used by the helpdesk team, one potential outcome being the suggestion for a replacement. How would you approach the project and what would your initial priorities be? now I know they'll be primarily concerned about how I would approach the project/task but I've never worked in a helpdesk/off-site support role. I'm currently onsite support at a school and anything big - network, server issues - I bounce to our off-site support guys. I've had similar jobs in the past, so I've never used a ticket-based IT system. I was wondering if there's anyone here who does and if so can give me some ideas what the shortfalls of such systems are. Also how is performance typically monitored? speedy resolutions to tickets? End-user feedback? [link] [comments]  | ||||||||||||||||||
| Posted: 13 Feb 2019 10:47 AM PST I do customer/technical support for a video game company. I handle account and technical issues. I have 11+ years of retail experience and I love people and helping out. My supervisor told me, "4 words, you are killing it!" My current work contract is coming to an end soon and it's time I consider that a permanent position may not come. I am grateful for having the opportunity to work at such a well organized and mature company that I do and I look forward to putting the experience from it and the new things I've learned towards finding my next work and using it there. I really need to keep an open mind to opportunities right now. Anyone know of any decent IT Helpdesk or other entry level positions currently available out there!? I would be grateful for any information, thanks. [link] [comments]  | ||||||||||||||||||
| Posted: 13 Feb 2019 09:39 AM PST Hello, I was able to land a summer internship at a big company where I will be working in their infrastructure department with their cloud computing team. My manager on that team scheduled a call later this week to talk more about the position and what I want to learn. What is some stuff I should mention I want to learn at this internship, as I am really interested in scripting, automation, and devops. The team works with both AWS and azure. I also know that devops isn't an entry level position, so do you think this internship, along with my experience in desktop support, will help me land an in-between position like a Jr system admin role so I can start a devops career path? Thanks! [link] [comments]  | ||||||||||||||||||
| Newbie. After HTML, how do i learn Linux to add $$$ to my value? Posted: 13 Feb 2019 09:20 AM PST After I learn HTML, CSS, Java, and the others for web dev, can you tell me where i can learn linux well enough to have that as a valuable skill for an employer? Im trying to have the next few steps laid out in front of me to boost my value to a future IT employer. Linux seems to be in massive demand and is enjoyable to work with. How do I learn the goodies needed to create value/revenue from it? Thank you for any and all advice. I would especially value senior level web dev opinions. I'd like to get in and stay on top of trends in the field. Plus I value learning highly and will always need something to learn that's of value. [link] [comments]  | ||||||||||||||||||
| Posted: 13 Feb 2019 09:02 AM PST I have an interview with Amazon for a cloud support engineer this week and it seems like it'll be very in depth. I'd like at least a refresher for some of the questions they might ask, it will be within a Windows environment. The interview process seems to be difficult from what I can gather so I'm trying to get all the help I can get [link] [comments]  | ||||||||||||||||||
| Posted: 13 Feb 2019 03:01 AM PST Hi All (sorry this is going to be a long one), I have about 7 years of job experience and am in my third company. I was at company 1 for 3 years, promoted twice. I moved to company 2 with a former manager who lied about a promotion so I left after 1 year to company 3. At company 3 I was hired as a senior developer, but have grown into a Lead developer who is leading around 5 projects, developed something in my own time which is now getting patented and of which has garnered me attention all the way up to the CTO. I regularly have conversations with my skip level and VP who are happy with my work. The business within the firm also likes having me on their team, and the director/SVP have routinely appreciated my work/leadership of the tech effort for our projects. At the end of December I've asked to be formally promoted into the role of Lead Developer. At the time my Director seemed receptive and said to follow up with him end of January. Since that time I have been made lead of 2 more projects bringing my total to 7. I just followed up with him yesterday as he was out of office for 2 weeks in Jan due to a family emergency and I didn't want to press the issue. Essentially he told me it wasn't going to happen and wouldn't give me a reasonable answer on why. To me this feels like a form of "lets try and get him to do the lead role without getting paid or recognized for it." A trap which I fell into at my last company and which I seem to be falling into again at this one. While I don't know why I keep falling into this trap, is there a way now to say "you want me to lead 7 projects without giving me the recognition i deserve, so this isn't going to continue" without coming off as insubordinate or petty? Any advice is appreciated. Thanks [link] [comments]  | ||||||||||||||||||
| Transferring to the IT Dept. Advice needed Posted: 13 Feb 2019 02:38 AM PST Hey guys, So right now I work in Document Production for a school district. It's basically a high volume print shop that does printing for a whole school district. I've been printing for ~7 years now. In May I'm getting a BS in Computer Information Systems, and would really like to transfer to the Technology department for the school district I'm at now. Does anyone have any experience in transferring departments? Thing is I don't really have any IT experience besides the mild technical stuff I do for my job now. What are some ways I can help myself transfer? Contact someone in HR? Try to contact a manager in that department? Right now there are no job opening per the website but I know during the summer (around the time I get me degree) there are usually more job postings. Any insights from those with experience with this is appreciated. Thanks! [link] [comments]  | ||||||||||||||||||
| Need to get out of my helpdesk job Posted: 12 Feb 2019 02:57 PM PST Hi all. I've been Helpdesk at the company I work for three years now. It was nice, but then we were acquired by a mega corporation and it's a nightmare. Not only can I be sure that I won't get promoted ever, but I can never be sure they won't shut down my department because they like their Helpdesk in India where they can pay them 1% of what we make. We're basically only still here because we also do application support. Here's what I do. All of the Helpdesk support tickets by phone and email. Anything that can be solved by a PC admin, I do it. As much application support as my limited access allows. Sometimes I'm setting up machines to work with our software. Image and ship PCs and laptops (and other things) around the country. Ordering and replacing toner as needed. A little bit of printer servicing when I can. Everything to do with Cell phones and accounts. I get them to people, help them set them up, and I manage accounts through Verizon. I even write some Powershell scripts to optimize getting things done. Right now, I'm applying for some other jobs in the area. I'd be pretty happy to feel more secure in my job even if I don't advance, but I'd love to advance. Is there any advice that someone could give me? Edit: One thing I want to mention is that I am diabetic, and I will die without the insurance that pays for my medication. This makes me very cautious about the things that I do. [link] [comments]  | ||||||||||||||||||
| Canadian to the US - What are my odds? Posted: 12 Feb 2019 07:08 PM PST How common or uncommon is it that companies in the US take a Canadian applicant over a local (or domestic) one? What would I need to do over the next 3-4 years to make myself stand out? I'm not desperate to move down south but it's been on my mind for years and would love to take that risk one day. I have family primarily in Oklahoma and TX. Some background info: 23 years old, In my last semester of a technical college (to Canadians, think BCIT, NAIT, etc) with an emphasis on networking. I have ~6 years in customer service with 3 of those years being in retail technical support doing very basic IT support in-store and on the field for clients. Just finished an 8 month co-op as tier 2 support within the federal govt. The only cert I am going to come out of college with is CCNA but have my eyes set on more, just don't know which ones yet. What i'm actively learning: powershell, Azure, vmware (just started my homelab), O365 administration and Linux (RedHat). I've been reading the practice of sys & net admin and powershell in a month of lunches on the side. I'm more so interested in cloud tech and automation, hence the Azure/powershell and I'm just getting my feet wet using SCCM and MDT. I'm probably all over the place and should really buckle down on something specific. So again, what would be my path to the US? I know I'm going to be staying put after grad for at least 2-4 years, so would trying to get a sys admin position be ideal before I even begin to look at jobs in the south? And if so, would I be applying to helpdesk/tier 2 type roles as a former sys admin (essentially taking a step back from whatever future me is doing) in order to be a more favorable international applicant? [link] [comments]  | ||||||||||||||||||
| Should I let my boss know I'm unhappy with my job if I plan to search for a new one Posted: 12 Feb 2019 03:39 PM PST Hello, I'm trying to find a new job this year and I commonly see the advice that you should never tell your boss you are looking for a new job, but should I tell my boss I'm unhappy during my review? Some reasons I want to leave are as follows:
Both of these issues are very hard to change so it seems obvious I need to find a new job. I don't want my boss to find out I'm looking for a new job or to give me more work because I complained. How do I communicate my concerns to my boss without shooting myself in the foot? [link] [comments]  | ||||||||||||||||||
| Posted: 13 Feb 2019 01:59 AM PST Hey guys. I'm a 23yo brazilian young lad, in january I had just completed one year that I have been working at helpdesk for a federal company and have finished System Analysis and Development college last year. So, my work most of the days is simple: giving support to users, putting new tonners into printers, fixing doors, etctera. But I have been feeling like I need to pursue something closer to the development area. I have been thinking about getting some certs (ITIL and COBIT) and doing some extra courses in programming and database, because most of the jobs that catch my interest request experience in Java, C# and a lot of SQL frameworks, subjects that I'm not that confident of. So, what are your tips to what I should be focusing on to achieve a good job opportunity? Should I stay for a little longer in my current job? [link] [comments]  | ||||||||||||||||||
| Do I need certs? Applying for Data Analyst position Posted: 12 Feb 2019 07:43 PM PST Hi IT Senseis! I'm working towards applying for a Data Analyst Position, but I think there may be several issues with my resume. In my resume: - I have a Business Bachelor and Master's in Info System. - I have more of Accounting Work Experience (Cost Analyst) for the past 5 years and zero work experience in IT. - My computer skills are Microsoft Office (Mostly Excel) and SAP. I've sent out my resume to an IT Recruiter today from a different state I want to move to. My brother has also referred me to his IT Recruiter where he is located. I just don't want to do Accounting anymore and want to step out of my comfort zone into IT side and in a different industry. My main concern is that due to my resume showing a lack of work experience on the IT Side. I'm not sure how I'm supposed to learn how a company uses SQL, Python, and R. Should I get my certs (MCSE Data Management and Analytics) or just focus on building the work experience and continuing developing my SQL/Python/R skills instead? Please feel free to give me your wisdom. :) Thanks! [link] [comments]  | ||||||||||||||||||
| Anyone in Colorado that works in the IT field wanna share any experiences or information? Posted: 12 Feb 2019 07:37 PM PST I have been looking into different cities to move throughout the country, and recently visited Denver. Decided to do some searching within job postings and found plenty of opportunities. Just curious to see if moving out there would be a smart move. I'm currently in desktop support in healthcare, and looking more into cloud/ security area. Thanks in advance. [link] [comments]  |
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