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    Tuesday, February 5, 2019

    IT Career [February 2019] Resume Review!

    IT Career [February 2019] Resume Review!


    [February 2019] Resume Review!

    Posted: 05 Feb 2019 12:18 AM PST

    Finding it is time to update the good old resume and want a second set of eyes and some feedback? Post it below and let us know what you need help with.

    Please check out our Wiki Section for Resumes before posting!

    Requesters:

    • Screen out personal information to protect yourself!
    • Be careful when using shares from Google Docs/Drive and other services since it can show personal information!
    • We recommend saving your resume as an image file and upload it to Imgur and using that version for review.
    • Give us a general idea where you would like some help or if you just need a general

    Feedback Providers:

    • Keep your feedback civil and constructive!
    • If you see a risk of personal information being exposed please report it and notify moderators!
    submitted by /u/AutoModerator
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    Recently laid off, contractor pay issues

    Posted: 05 Feb 2019 07:56 AM PST

    A little back story, I have 8 years san/nas experience between two large msps. I was laid off a couple weeks ago and I'm being contacted by tons of recruiters but so far nothing has come from it.

    Today I was contacted for a contract position in San, it would be mostly remote as I am near Saint Louis and the company is in Virginia. The recruiter made it sound pretty good, I have all the skills they want. Then he dropped the bomb, the contract is for 18 months at $25 - $30 a hour. The recruiter attempted to make it sound normal for Virginia and went on about how the cost of living was lower in Virginia.

    That is about 40% less than I was making... Before I was laid off. From the recruiters in my area the standard contract position starts at $50 per hour.

    Am I crazy thinking this is a garbage contract? Even if the cost of living is lower in Virginia, I don't live their. I also won't be able to take days off without loosing pay that is already pretty low.

    submitted by /u/justonepuff
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    (24F) Looking to work in IT as a career change..Unrelated Bachelor's degree..ANY advice is appreciated.

    Posted: 05 Feb 2019 09:36 AM PST

    Hi everyone. Been lurking on this sub for a little while. I'm a 24-year-old woman looking to get started in IT. I've always been interested in technology and computers but I never saw IT as a career choice for myself because I was afraid to step outside my comfort zone. I always believed IT was for geniuses and I was afraid to pursue something that I might not excel in.

    I currently have a Bachelor's degree in Communication Studies (got my degree in 2017). For about a year now, I've been working full time as an administrative assistant making about $28K a year. I thought about going into HR, but the job prospects aren't as stable as I'd hoped and it's a bit challenging to break into the field. Needless to say, I'm unsatisfied with where I am and I'm looking to make some real changes in my life. I don't make nearly enough to move out of my parents' house, especially considering the cost of living in my state (NY).

    I love technology, I'm passionate about learning new things, and I have faith that I can do well in this field if I really try. I've been studying A+ practice questions and so far I'm retaining things pretty well. I have a good memory.

    I want to know how I can get started. Will an A+ certification be enough for me to get my first IT role? Will I need to go back to school to get an IT degree? I'd rather not have to go back to school as I already have a lot of student loan debt. Could I land a help desk job with an unrelated degree and an A+ cert? What other entry-level IT roles should I look into?

    The IT roles I'm interested in for my career: IT project manager, network administrator, systems analyst. I've thought about software development because I like the idea of creating things but I know it's competitive enough with a CS/IT degree, let alone without one. I've been dabbling in Python a little and it's kinda fun.

    I like problem solving, figuring things out, fixing things and making them work better. What other roles should I consider?

    How long could it take me to move up in this field? I know it's a lot of questions, sorry if these have been answered on this sub already. Any advice is appreciated. Thank you.

    submitted by /u/crescentmoon101
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    How well does this statement describe your job?

    Posted: 04 Feb 2019 03:04 PM PST

    I feel like a large part of my job is this statement so I wanted to know if anyone else has similar experiences. (My first IT job)

    "I don't know how to do this stuff but I know what's possible and how to find it"

    submitted by /u/TheITquestions
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    Is Red Hat Worth it for Cyber Security Experts?

    Posted: 05 Feb 2019 10:12 AM PST

    Greetings,

    I am currently pursuing my CCNA R&S and CCNA Security in order to get a good understanding of Networking and Security. My end goal is to be a Cybersecurity Consultant. After reading countless forums, I have decided to become a System Admin first, then break into the Cybersecurity field. I was wondering, if getting my RHCSA and RHCE would be a good start in becoming a System Admin? Thank you for your advice.

    submitted by /u/AresWarGod17
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    What kind of hobbies do you get yourself into?

    Posted: 05 Feb 2019 10:06 AM PST

    Hello, all. As I am getting into the full time grind, I was wondering if you guys have started any hobbies that you could suggest. Being in front of a computer 8/9 hrs a day will get straining for me after a while, so anything that is unrelated to computers would be especially helpful.

    submitted by /u/quietos
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    I want to become skilled in both data science and cyber security. How should I go about doing this?

    Posted: 05 Feb 2019 09:21 AM PST

    I just graduated with a bachelor's in information systems and business. The info systems side was focused on databasing mostly, with a few classes on basic hardware/networking concepts, project management, C#, data mining, info systems audit, and security.

    I have no certifications.

    I am struggling to decide whether I want to start working now and pick up some certifications or get a master's either in analytics or cybersecurity right off the bat.

    All my internships were more aligned with databases and although I have a greater understanding of techology now, it still might as well be witchcraft. Hoping the certs would help that.

    How should I proceed? Would data science or cybersec benefit more from a masters? Do I have to focus on one over the other? Would I even benefit from a master's without certs and years of experience?

    Thanks, all.

    submitted by /u/powerkrout
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    Has anyone graduated from OSU post bacc in CS? How difficult is the one year track while employed full time?

    Posted: 05 Feb 2019 04:40 AM PST

    Hi All,

    I'm interested in the OSU post bacc program and see that you can pursue it from anywhere to 1 to 4 years depending on class load. Has anyone done the one year track while employed full time? Do you advise for or against it and what has your success been post graduation?

    Thank You

    submitted by /u/ytraphson
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    Better IT market: seattle or herndon, va

    Posted: 05 Feb 2019 05:56 AM PST

    I got a email from a company giving me the choice to relocate to either Seattle or Herndon in Virginia. Which one has more jobs in the IT field?

    submitted by /u/shathecomedian
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    Any good books/videos that help teach everything you can utilize Powershell with?

    Posted: 05 Feb 2019 08:42 AM PST

    Hoping to find a source that teaches what powershell is best utilized for. More specifically, something that'll give me an idea how it's used in real world scenarios by admins. Whether that's to retrieve keys, or create scripts to help automate processes. I've held a sys admin title, but powershell I have minor knowledge in, and I know I'm missing a huge chunk of what a system admin should be doing. (Feels more like a helpdesk level 3 where I work, and I'm just handling IT issues that lower tiers can't solve. 50% of the time it's me working with a systems or network engineer, and the other half I end up figuring out as I'm given more time.)

    submitted by /u/BothMacaron
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    Internship

    Posted: 05 Feb 2019 08:41 AM PST

    Hey all, So some background I'm a senior in high school attending the University of Cincinnati in the fall to major in IT. Summer 2018 I worked as a paid intern for a medium sized local company, just around the 55 million worth mark nothing huge.

    Anyways I had a really positive experience with all of the staff there and they said they'd love to see me back. I learned a ton for sure and they appreciated the extra help, as they only have an IT department of one person. Is there anything I should include or say in particular when I go to contact them about possibly interning again this summer?

    Thanks

    submitted by /u/ckav11
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    Contract experience

    Posted: 05 Feb 2019 08:36 AM PST

    Hi guys.

    I posted a couple months ago about a call center type job doing tech support for an ISP. Well I took the job and I hate it but I knew I would so whatever. Today I have a new question.

    I've been applying for helpdesk jobs and I got an offer for a temporary contract job installing and supporting desktops. The contract is only for 3-4 months and it pays $20/hr. The call center job only pays $9.50. So my question is, will this IT installer/desktop support job give me enough experience to get other FT desktop support jobs? I'd have to quit the call center obviously but I want to make sure I'm going in the right direction.

    I was also offered another job for a Quality Assurance tech, where I basically check refurbished computers and sign off on them but I'm not sure if that's the right job to take.

    I'm not worried about the fact that it's temporary because I can 100% have another job when I finish the temp position.

    My goal is to eventually become a sys admin but I have 0 experience right now so I acknowledge that I'm starting from the bottom.

    submitted by /u/Blue_BoldandBrash
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    Coasting in IT finance career, what can i do to improve my prospects (non dev role)?

    Posted: 05 Feb 2019 02:30 AM PST

    See above :)

    submitted by /u/Whynow09
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    Online IT College Degrees?

    Posted: 04 Feb 2019 05:12 PM PST

    Are they any online schools where I could get an associate's or bachelor's in IT that employers would actually respect?

    submitted by /u/FinanceNomad
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    HTML coding courses

    Posted: 05 Feb 2019 03:40 AM PST

    Hello! Does anyone know what the best online course to learn HTML coding would be? I don't want to sign up to one of the ones on google and it not be very good/it be fake and just steal my money 😂. Thanks!

    submitted by /u/teapigs22
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    Question for Engineers from other TACs, how do you avoid burnout?

    Posted: 04 Feb 2019 03:26 PM PST

    Hi all,

    I've been working in one of the large vendors TACs (e.g. Cisco, Juniper, Broacade) for around 6 months now and was wondering if anyone else here who has worked in a similar role (or currently) has any tips for avoiding burnout. I can feel it sneaking up and I don't want to lose my passion for Networking, but it's trying to beat it out of me.

    • Currently working 8 hrs shifts
    • Due to the size of the team most have to work weekends
    • For a team of 20 we get around 4-6 tickets per-person/per-day
    • On average most engineers have around 30-40 cases in their queue
    • There is no hierarchy, so once an Engineer has been on the floor for around 1-2 months, they get cases like anyone else would. Regardless of whether they can handle them or not
    • No handover unless required (Sev1) or requested by the customer
    • Loose escalation structure, if you're having troubles figuring out a case you can reach out to the team and to mailing lists, but if they reply is anyone's guess.
    • Ticket taking is a mess, the tool will randomly present the cases to a group of people. It doesn't take into account length of your queue, skills or how many cases you've taken today
    • Managers promote taking based on how busy you are, but this results in cases hanging in the queue for long periods of time
    • Senior Engineers who are paid much more default to taking the easiest cases (Upgrades, RMA) to keep their queue low
    • Owning a few Sev1's is no different to owning a few Sev3's, it's just "your problem now"

    How do I survive this, does anyone have strategies they used during their time in a TAC?

    submitted by /u/sometacdude
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    Computer network security specialist/engineer

    Posted: 05 Feb 2019 02:47 AM PST

    What kind of qualifications would you need in order to become and a computer net engineer/special. Im currently studying computer and network tech at uni, hoping to do a masters in network security. Is there anything extra i can be doing online to gain qualifications, or is experience more important nowadays?

    submitted by /u/jordanpgb
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    Sounds like i got the job, but it also sounds too good to be true.

    Posted: 04 Feb 2019 07:39 PM PST

    OK so i have been applying like crazy through zip recruiter every week. Finally got a call from an interesting party who wants me to be an onsite technician, so we scheduled a phone interview. ( Which i was late for) but anyway. It went so well to the point where they were telling me the salary, the benefits, the job in nature. And what the company does, they were trying to sell me basically. Which is a good sign.

    Here is where i am thrown off, first and foremost this is a independent contractor position. And the salary ranges from 4 to 6 grand a month. Nothing fixed or set in stone as far as my pay goes. They say that their workers set their own hours and i was a little confused, until i found out what they were about. Essentially this company is very much like my cousin's who bids on contracts for other companies or for the state for projects. And as an independent contractor i would be basically logging on and looking up any nearby jobs and going to them via my car. I know a lot of people who do this, and make some damn good money doing it.

    I,m just thrown off by the interest i am not used to this, granted on my resume i put down 4 years of experience. So that may be why they are so excited. But i have been here before, with vector, a local marketing company. Where just out of nowhere a company wants you. After applying, usually i have to show the hustle. The determination and the willingness to work for someone. Not to mention the fact they are willing to offer me once i get through the second interview 4 to 6 thousand a month. It just doesn't seem real, it could also be i applied like crazy to them through zip recruiter and not realizing it. Check the job description that fits me, and if its close and seems right. I apply. 4 to 6 grand a month is middle road for IT. Maybe a little bit under that.

    Is this some scam?.

    Synergy Unlimited LLC There is the company name, i was wondering if anyone can give me research into this. And tell me what they can on it.

    submitted by /u/BaltimorePatriot1994
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    I want to shift my career into networking, and I could use some guidance.

    Posted: 04 Feb 2019 05:26 PM PST

    Hello,

    I'm interested in networking, I've been in IT for 9 years. 4 years at a college help desk as basically a field admin and 4 years in an Enterprise corporation as a IT helpdesk specialist and project manager. I have a BS in economics with a minor in IT.

    I've always been curious about networking and know some things(probably not much). I have a home network and samba share, I'm going to do more in the way of a home lab for fun and practice this weekend. At least get a plan together.

    Anyway, where should I start if I want to work in the networking department of a company? I want to get experience and start applying as quickly as is responsible.

    Thanks in advance.

    submitted by /u/HotSoup_77
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    Software Quality Assurance Versus Data Analyst

    Posted: 04 Feb 2019 09:10 PM PST

    Hello,

    Looking for advice on a career choice. I have pretty good sql skills, and entry level software quality assurance skills. QA Analysts do use some sql, but very little. I really enjoy sql work tho. I am currently entry level data analyst. Eventually I would like to go into software engineering, but my skills are not there yet.

    Which position would be better role to later go into an engineering role?

    I feel like Software Quality Assurance Roles are better option for transitioning into engineering. But I would like to leverage my SQL skills. Are there QA roles that extensively use SQL? And if not, would data analyst role would be a good option for later transitioning?

    thank you,

    submitted by /u/pachechka
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    Is a simple, modern style resume acceptable in IT these days?

    Posted: 04 Feb 2019 07:06 PM PST

    Updating my IT resume and could use input on styling. I have always had a very traditional styled IT resume but I am seeing more with modern styles from all experience levels come across my desk at my current company.

    Side by side example of styles I am referring to: https://imgur.com/w0ewkmU (not my actual resumes)

    I decided to give it a try and I really like the aesthetic but I am not the one who needs to like it. Overall, it fits my content better, provides ample white space and section padding, and doesn't feel like a wall of text using the two column style. Unlike the example, mine is all black & white and has different sections (no interests or general skills).

    Love to hear opinions on the potential reception of this resume style for a mid-level technical role.

    Edit: just to clarify that the links are templates similar to my own resume styles and not my actual resumes or personal info.

    submitted by /u/Starsaremyh0me
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    Googling my name shows up on a court document

    Posted: 04 Feb 2019 09:09 PM PST

    To keep the situation brief, I'm graduating with an associate's in applied science in a few months, and I'm currently looking for jobs like help desk or technician work to get my foot in the door. I've had a run-in with the law after hanging with the wrong group of people one night & I ended up with a misdemeanor. The prosecutor understood it was my first offense and thankfully dismissed the case.

    After the incident I've been worried about the things that HR could and would see online, so I've always been careful about my digital footprint. I googled my name just to see what would show. The first few results weren't anything important, but the third shows my name from the incident, with the charge on a court docket. Is this anything of concern? And how should I go about this at interviews?

    submitted by /u/JayBraze
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    I need some ideas for how to move up in the IT world

    Posted: 04 Feb 2019 08:28 PM PST

    I'm currently working as an IT Technician in NYC making 50k. We have a very small IT team here so although my primary responsibilities are help desk type tasks, I've picked up a lot more responsibilities that might be considered in the realm sysadmin type work.

    As you all know 50k is not much in NYC, and I would like to improve my living situation in the near future.

    Here's a little bit of my background:

    • BA in Math w/ minor in Comp Sci
    • 2 month web dev internship
    • 1 year at current job as IT Technician
    • No certifications

    When I first graduated college I was hoping to get into software engineering, but I didn't have much luck with that and my current job was the first offer I got and I needed money so I took it. I still enjoy programming and would like a job where I can make use of those skills as much as possible even if it's not really a software job.

    So I'm really just trying to figure out what the next steps for my career should be. My two main questions are:

    • What areas of IT would make sense to pursue given my background?

    • Should I be trying to get certifications, and if so, which ones?

    submitted by /u/DefiledLamb
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