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    Thursday, February 28, 2019

    IT Career Change of career looking to get into Security/cyber security whats the best learning provider?

    IT Career Change of career looking to get into Security/cyber security whats the best learning provider?


    Change of career looking to get into Security/cyber security whats the best learning provider?

    Posted: 28 Feb 2019 04:08 AM PST

    Hello,

    I am currently 27 YO from the UK working in retail management for a number of years and I have decided to head into a new career change and would like to follow up on my interest in the IT security sector. I have taken a keen eye on entering into cyber security as I feel that this will be a really in demand line of work in the future. I am realistic in my goal and aware that Its not the sort of position that i can walk into once I get my qualifications. I have looked into gaining compTIA qualifications but i'm really unsure whats the best provider to go with and would be grateful if anyone can recommend and possibly share there story in using one.

    I have taken a look at the learning people but feel that there isn't any in depth reviews. I want to make sure i'm spending my money wisely on choosing the right provider but jumping in headfirst.

    submitted by /u/mattsim91
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    Anyone else get nervous writing or updating a resume?

    Posted: 28 Feb 2019 08:14 AM PST

    Recently updated my resume for a job opportunity that has come up. After not looking at it for a while, I forgot how nervous I get writing one.

    I get tense that I may over embellish something, or an ex-colleague would disagree with a skill/role/experience. I by no means am trying to lie.

    It also plays into my self-esteem, and worry that don't add things I should have.

    I have heard the tip before about saving job descriptions, and modifying for resume.

    Anyone else get nervous about resumes?

    submitted by /u/THIRSTYGNOMES
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    Best VCP Route with new Qualifications?

    Posted: 28 Feb 2019 04:25 AM PST

    Hey All

    Looking to do my VCP, whats the best route with the new qualifications? Use it everyday as part of the job so would consider relatively confident in it.

    Is it to do the vcp dcv 2019? Or to do the older vcp6.5 dcv that is permanent?

    And which course is best for this first? There are so many do any give some useful information?

    submitted by /u/Narcuga
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    What is an IT server job like? (Potential job in the future maybe)

    Posted: 28 Feb 2019 07:45 AM PST

    So i'm currently working as desktop support/refresh technician and have been doing it for 4 and i have pretty much no knowledge in servers but wanting to get in to that roll as it's something different and i like to understand how they all work. I'm highly interested in furthering my career in the world of IT.

    1.What is the difference between a server technician, server architect, server analyst, server admin?

    2.What is the work load like and is it something that is easy to pick up and learn?

    3.What are the most common qualifications i could do online to get into this role?

    4.Is it customer facing at all or just sat behind a computer screen monitoring servers?

    submitted by /u/LiamHud
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    Becoming more general instead of specialized

    Posted: 28 Feb 2019 05:34 AM PST

    Simple questions for the folks of this sub. I've got my CCNA and work for an internet service provider. Looking around my job market. There are very few specialized specific networking jobs other than my current employer. However there are tons generic "System Engineer/Admin" jobs floating about. Typically small to medium businesses wanting someone to handle all their servers, networking, etc. There are very few companies around here hiring a "Network Engineer"

    I've got about 3 years of IT experience altogether(a couple on the help desk and now working for this ISP) and my question is this. Would getting something like an MCSA Server 2016 increase my marketability to fill some of these roles that are so prominent where I live? Obviously experience is KING. However I'm looking for a crack the door open to more opportunities down the road. I've done basic end user support of Microsoft. However I feel as if my lack of true Microsoft knowledge is really holding me back.

    Would my current experience level plus an MCSA help companies feel better about hiring for one of those roles above?

    submitted by /u/jmikepr
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    Thoughts on Testout material?

    Posted: 28 Feb 2019 05:20 AM PST

    I've used TestOut for the A+ in a program through a school I went to. I thought it was pretty good, but I was wondering how it is with Network+/Server+/CCENT?

    Appreciate any feedback

    submitted by /u/GoOnNoMeatNoPudding
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    Fear of quitting fast food manager job and entering a field I know nothing about

    Posted: 28 Feb 2019 08:53 AM PST

    My friend helped me get my foot in the door into a help desk/dispatcher job. I was excited at first but now I have lingering doubts. I worry about not being able to do the job properly even after the training or they will fire me during the 90 day evaluation period because I cant cut it, and i'll be out on the streets unable to pay rent, kicking myself over leaving a job I was comfortable in. I had just got promoted to shift manager which isnt even full time with benefits, unlike this position, which also pays 2$ more an hour.

    I've also read a lot of horror stories about working help desk and the difficulty of moving up even with certifications. Of course these stories could be in the minority but i'm not too sure. I don't want to be out of my league and sinking the moment I walk in. I'm also worried since I will be a woman in a male-dominated field so I will feel isolated.

    I'm not completely clueless, I have built my desktop gaming PC from scratch and can troubleshoot and navigate a PC, but there seems to be extremely high level technical stuff to learn to be able to move up that I worry I wont be able to grasp. I need help quelling my anxiety, please. :(

    submitted by /u/Seikakuna
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    Balancing job opportunities / leveraging for raise/promotion? (accounting firm)

    Posted: 28 Feb 2019 07:39 AM PST

    basic background

    • 27 years old (this april)
    • Live in NYS (not NYC)
    • 6th year in IT industry
    • CompTIA A+, Net+, Server+, MTA Net fundamentals.
    • Studying Information Security BS at Uni.
    • Completed Cisco Netacad course last year.

     

    IF ANYONE AT MY OFFICE READS THIS, I DID NOT INCLUDE ANY DIRECTLY IDENTIFYING INFORMATION.

    Current Job - Desktop Support at top-20 accounting firm in US.
    - started at tail end of 2017
    - currently making $51k/yr salary non-exempt. (effectively $60/yr after significant overtime and travel expenses for M&A integration projects). Made a single $1k raise about halfway into my employment from initial $50k to $51k.

     

    Pros about current job:
    - I love the people and team work with
    - Company is growing very fast. at least 6 new offices merged in
    since I started, adding 4-500 new employees to the national firm.
    - Level 1 team has grown from 12 when I started to about 20 now. Ticket volume is now a lot easier to handle.
    - room for growth. 1 out of 3 Level3 techs recently fired, T2 needs more people (only 4 at the moment).
    - very close to University

     

    Cons:
    - It's still desktop support, which I'm kinda sick of. Been doing desktop support for most of my professional career. Last job was L2 Support Team Lead for 2.5 years, but I made less than I do now. - 1 hour commute to work each way.
    - Fuck busy season
    - I can see proactive things the company needs to do to improve that they're not doing. More concerned with growing the company, adding new associates to train and build out and creating more ticket volume. Not enough is being done to automate the 70% of Service Requests that we get. volume of tickets has increased 40% YoY.

     

    Now, they know i want a promotion and I know they need the help. this company is growing crazy fast.

    I'm mostly happy at my job. It's fairly easy work and I'm close to school. I have top performance out of my team and am usually the first one gone to for questions by new guys.

     

    That being said, I still think I can do better. So, I always keep my feelers out for new opportunities.

    I recently got two recruiter contacts (ignore 99% of them).

    Job #1
    - Top 40 accounting firm (about 20 lower than my current firm)
    - basically across the street from my current job, so I can still get to school
    - potentially $20k/year more than my current job's base pay. Recruiter stated $65-70k/year + Bonus.
    - It's still desktop support.

     

    Job #2
    - Collaboration Engineer for company that sells and supports Office Communication/Collaboration systems. Cisco, Tandberg, Polycom, Crestron, Sony, Etc.
    - I do have experience supporting these systems from my current job, though only in a user-facing role.
    - Base pay starts at $55k/year, recruiter mentioned that it could be 10% higher based on my experience. no overtime, salaries only.
    - office is much closer to where I live. about half the commute. This is a double-edged sword. It's an easier commute from home, but I'd then have to drive another 30min to get to school each night I have class.

    So, what I want to decide is if I should be leveraging either of these potential offers towards a promotion/raise at my current job.

    Anyone else in this position?

    submitted by /u/KD2JAG
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    At what point in college did you guys actually start to learn material that applies to your real job?

    Posted: 27 Feb 2019 12:48 PM PST

    I'm a 3rd year in university, CIS major and I feel like I've learned almost nothing. Luckily I'm starting my internship in IT Support soon so I'll be learning through that, but if I didn't get it, I literally know nothing about computers and systems yet, other than definitions and such.

    submitted by /u/kondor35
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    Can I get into IT with a Computer Science Degree

    Posted: 28 Feb 2019 09:54 AM PST

    I'm hopefully going to uni next year to study Computer Science. I'm in the UK and have a few questions:

    1. Does IT pay better than Computer Science?

    2. Can i get into IT with a CS degree?

    submitted by /u/warwickmurphy
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    Can you help me decide if these are good school choices?

    Posted: 28 Feb 2019 06:08 AM PST

    I am considering going to school and was curious what your idea of these classes where. I was going to start with getting an associates degree in sysadmin at a local community college and then get a bachelors in computer science if necessary. I figured the community college would help save some money and its close to me, if im wasting my time though I would just go to Wright State for four years. I'm not sure where I am interested in ending up but I figured I would sort it out along the way if I even have the choice, assuming I wont end up in entry level positions regardless. Thanks.

    Associates http://catalog.edisonohio.edu/preview_program.php?catoid=23&poid=4410

    Bachelors https://catalog.wright.edu/preview_program.php?poid=5397&catoid=7

    submitted by /u/TheHuddieLedbetter
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    Any advice on entering it industry?

    Posted: 28 Feb 2019 09:49 AM PST

    Hi all! I'm very new to this subreddit but recently have thought about entering the it field. I read a lot of similar posts to mine, so i hope no one is offended over a similar repeat post, but thought maybe with personal info, i may be able to receive more advice.

    Some info on me: I graduated with a BA in journalism almost 2 years ago and have been recruiting since then - more recently I've been recruiting for the technical field and have come across a lot of help desk roles and candidates. This inspired me to think that I may be able to do this, as i am very customer service oriented, comfortable over the phone... but I have no idea where to start and am not technical.

    I'm planning on studying for the A+ certs to spruce my resume up and make it more relevant to the it field. Do you guys have any advice on studying, or advancing from this point? I bought some udemy courses, but have never been technical/explored this area. How long might the material take to cover for someone with no background? (I do have support from my bf who is technical and can help, he is currently studying for aws cert and aspiring software eng) in addition, is this enough to get noticed (resume wise?)

    after I (hopefully) pass theses certs, do you guys have any advice on how to land a job? I'm from NYC, so hoping the market is hot.

    I'm open to any suggestions, personal stories, advice. Thank you!

    submitted by /u/headcourters
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    2nd Interview -- Meeting With The Team

    Posted: 28 Feb 2019 09:44 AM PST

    I just had an interview yesterday for an application support internship position on a POS team at a really good company.

    The manager explained that the position/team deals with application support (whatever this actually means; I assume rolling out updates and whatnot), troubleshooting, scripting, working with SIEM solutions and making sure that they're compliant with certain regulations regarding PCI.

    The guy told me that I was what he was looking for (A well rounded college senior). He told me to come back in two weeks to interview with the rest of the team.

    Are team interviews usually harder? I made it past the first round but it was suspiciously easy. He just asked me a bit about my resume and then told me all about the position.

    I am scared that these people are going to corner me in an office and just grill me about every little detail on my resume.

    Any advice is much appreciated,

    Thanks

    submitted by /u/SHlRAZl
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    If you don't have a degree, roughly how many years of experience do you need to become a sys admin?

    Posted: 28 Feb 2019 09:18 AM PST

    Currently started working help desk, but I'm trying to build a roadmap for myself to climb the ladder. My longterm goal is to work as a Cloud Engineer. I don't have a degree, but do possess an A+. I eventually want to get a BS in CS, but I was wondering if I could bypass this step altogether and still make good money. I realize there may be posts addressing this question, but Reddit's search engine sucks!

    submitted by /u/BigusDickusIV
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    Is this a good salary?

    Posted: 28 Feb 2019 09:09 AM PST

    I got offered a job as an "analyst" for a relatively new software start-up (I just graduated with a BBA with a concentration in MIS). My responsibilities would include basically taking their "ideas" and converting it to a usable product as well as being the primary(sole for right now) software developer, system administrator, and database administrator. I would also give presentations to potential investors and clients on what the software is/does and perform software demos. I would be a 1099 employee (so no benefits) making about $57,000 before tax...is that a good salary? It's "entry level" so I am not sure...

    submitted by /u/AshamedTotal
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    What is a good total compensation package for a new Solutions Architect at AWS in Seattle?

    Posted: 28 Feb 2019 09:03 AM PST

    So Amazon is offering me a Solutions Architect role in Seattle. They asked me about compensation and I can't seem to find what a new solutions architect (3 years of experience) should make. I can find medians (126,000 base, 20000 bonus, and not sure on RSUs). What should I ask for so I can be compensated fairly above just their base package?

    submitted by /u/sylvestl
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    If I learned how to use active directory in school, how would i write that in my resume?

    Posted: 28 Feb 2019 09:01 AM PST

    It was just adding permissions to users and creating users.

    submitted by /u/zangidood
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    Thoughts on how to get hired as IT support at a well known company like Netflix, Amazon, Google, Intel, or Microsoft?

    Posted: 27 Feb 2019 09:54 PM PST

    One day I would love to work for a large, well known company. I've had good luck working in desktop and server roles for smaller and/or lesser known companies, but it seems like applications submitted to the big dogs just go into a black hole. I have a decent resume with 10+ years of tech experience and have never really had trouble finding a job. Any ideas on how to get my foot in the door of the big leagues?

    submitted by /u/DontHate-Celebrate
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    In addition to earning the trifecta (A+, Network+ and Security+) certifications for entry level helpdesk positions, what other skills should I be building that most jobs will require?

    Posted: 28 Feb 2019 06:00 AM PST

    I know this seems like a broad question but I just want to be able to list as many skills as possible on my resume

    submitted by /u/momoneymomorrison
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    Proprietary help desk, is there a way to move up?

    Posted: 27 Feb 2019 10:26 PM PST

    I've seen many of these questions but not any that relate to my position. I work as help desk for a software created by our boss. I answer emails and phone calls based on problems our clients encounter with our web based software (it's a case management system for school/health records). I'm also a trainer as I teach the software to clients at their location. I also test new features on the software.

    My question is because it's all centered around a software no one uses, I feel like my experience is 0 to none right now. I've been here two years and am currently trying to get the trifecta (just passed 901).

    My question is why do I do now? I need a better paying job to support the family and I was hoping it'd be IT but I don't know what to look for. What's the next step for a guy with proprietary software experience?

    submitted by /u/Iphonedropper
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    CIS undergrad, masters in engineering - Should I go down this path?

    Posted: 28 Feb 2019 01:33 AM PST

    I did a CIS undergrad and slightly regret my choices. I didn't have trouble landing a job but I'm considering a masters in engineering (job will pay part of it) because:

    • I'm too much of a generalist so if I ever lose this job I feel I'm screwed outside of tech business roles like PM, BA, PO etc.

    • IT market is getting flooded more and more

    • Prestige wise...I really wish I could call myself an engineer versus IT (sounds silly I know).

    The problem is all the undergrad pre-req courses I'd have to take, might as well get a second bachelors. The other options would be a masters in analytics, which would require less pre-courses or bounce around my current company and get technical expertise in an area I like.

    submitted by /u/careeradvice9
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    What do employers look for in junior employees?

    Posted: 27 Feb 2019 09:03 PM PST

    I'm planning on taking my CCNA 200-125 in the next two weeks and start applying to places. Assuming I feel I'm ready, I may break it down to taking ICND1 and 2.

    Having this, what would I want to advertise on my resume given my experience?

    Only High School

    1 year as an Engineering Assistant/IT Consultant

    3 years food industry and safety management

    6 months sales associate

    Despite my qualifications I have had a few clients try offering me jobs away from IT Consultancy to work for their IT department. BUT that's only after they see how I work and what I'm capable of handling or what I offer. I just don't know how I can say that all my experience personally qualify me professional other than getting certified...that still leaves me with the lacking years of PROFESSIONAL experience.

    submitted by /u/rodimustso
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    Graduating Soon, Would like resume advice

    Posted: 28 Feb 2019 12:18 AM PST

    I'm getting my AS in Information Technology this spring.

    I want to show my resume and know what I can do to make it better.

    https://gofile.io/?c=0b4Yvu

    submitted by /u/f00sem00se
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    Which one of these two programs should I major in?

    Posted: 27 Feb 2019 11:37 PM PST

    I'm gonna start studying for my Bachelor degree this August, and i'm just wondering and curious which one of these two Programs I should chose.. i hope someone can help me. 1- https://webapp4.asu.edu/programs/t5/roadmaps/ASU00/ESCSEIBS/null/ALL/2017?init=false&nopassive=true. 2- https://coes.latech.edu/documents/2018/06/2018_cybereng.pdf/

    submitted by /u/Yazan209
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