IT Career [Weekly] What would you like to know Wednesday? General Question Thread |
- [Weekly] What would you like to know Wednesday? General Question Thread
- My passion for IT is dying, not sure what to do.
- High school student IT intern. What things should I know?
- Completely lost in choosing what to pursue.
- Got my CCNA, now what?
- Just finished my degree & internship, am I shooting too low?
- Associates degree???
- Transition from Field Service Tech
- How to choose between 2 job offers?
- PSA: What type of place do you want to work at?
- Follow up post Part 2: Critique my Resume!
- (X-post /r/cscareerquestions) Career change: CS conversion masters, bootcamp or work my way up?
- How long is too long to wait for a promotion (that you're already doing)?
- AWS Specialization
- Landing a Job
- I "interview well", so what gives?
- 2 years since I got my degree. Realistically what are my options?
- Minimal programming IT tracks?
- IT crowd, how did you find your current job?
- Thinking of moving to a third IT job in less than 3 years.. will this look bad?
- Torn between leaving job or staying
- Degree questions
- Shared Folders
- Security+ or CCNA R+S?
- Wondering if I should take a position as a defense contractor?
- Transitioning Marine, what to specialize in??
| [Weekly] What would you like to know Wednesday? General Question Thread Posted: 08 Aug 2018 01:12 AM PDT Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments]  |
| My passion for IT is dying, not sure what to do. Posted: 08 Aug 2018 07:44 AM PDT Ive been in the field for five and a half years now doing equal parts linux systems administration and windows desktop administration. I believe I'm at the point in my career in which I should dive deeper into a particular area but none of them, not even my current job, intrest me. I find myself going through my day not caring about the outcome of x or y thing, which is dangerous because I'm actually good at this in practice and am seen as "the young talent" in the Ops team. I've tried networking through labbing and doing the occasional ticket with a network admin, spent ~11 hours reviewing the Security + materials, have a few AWS servers, taken formal classes in CS and online Python courses to explore and I felt as if I was going through the motions at a certain point in every step. Everything is unsettling because Ive always been very into my career and now that im not, I dont know what to do with myself; I feel like I have no day to day direction in my life. Can someone as lost as I am be saved? [link] [comments]  |
| High school student IT intern. What things should I know? Posted: 08 Aug 2018 08:07 AM PDT Hi friends. I am a rising senior in high school and this coming school year I will be an IT intern for a company in my area. I have the choice to do specific things within the IT department such as help desk, networking, cybersecurity and more. Although I do enjoy computers and what IT people do, I don't have a wide knowledge of IT because I am still in high school. I am leaning towards being at the help desk just to get a general idea of what people in IT do. That being said, I still want to be prepared for the internship and not look like a total idiot. What are the main things I should know how to do at an IT help desk? Anything and everything helps. Thanks! [link] [comments]  |
| Completely lost in choosing what to pursue. Posted: 08 Aug 2018 12:21 AM PDT Hello, I am going to try to keep this short, however I want a comprehensive answer so I have to give some background details. I am relatively young (in my 20s). Have a bachelors of science in IT and IS. Have Master's certificate in Project Management. After bachelor's I had to enlist in Army and later was stuck 5 month in a dead-end job because i had to make ends meet. So for 1.6 years after graduating I had minimal exposure to IT and got really rusty. Then I found a job that was more related to IT. Worked as Information Management coordinator for 1.5 years, where my tasks were Oracle DB programming and some SharePoint configuration as well as overall IT support at times. The job was in Oil and Gas sector, the pay was low, management did not understand the IT needs of project and there was no training conducted for some of the new requests put forth by management. Eventually project turned out to be a failure so I jumped the ship before it sank. After that I was so disappointed in IT work that I completely changed my profile and switched to sales. Worked in sales for some time before through a friend I got an offer to work in a company as IT Business Intelligence. Currently I am performing many several tasks at the same time. I am analyzing business processes of the company and try to provide IT solutions (SharePoint mostly). There are several projects where our company represents shareholder interests and I am involved in IT related discussions and meetings. This role requires me to know everything about everything in IT, not necessarily to the deepest degree but enough to be able to provide advice and decisions. There are certain fields where I am confident in myself but others I have complete lack of understanding. I recently attended Certified Network Defender training and plan on attending Certified Ethical Hacker. Information Security is my personal field of interest and in couple of years it will be very important for the company I work in (maybe not, but due to complexity of the projects it might be). Currently I feel completely lost. Should I study for CCNA to understand networks then CND and then CEH? Should I completely let it go and instead focus on Project Management aspect of IT? Should I perhaps try to balance management aspect and at the same time somehow try to get back into basics and build up from there? On the other hand I still have to perform my tasks and duties. Currently for instance I have proposed we perform digital transformation in the company and transfer many of our business processes from paper based approach to electronic via SharePoint. We are going to hire a contractor to perform the coding work while we act as Project Management. So I understand that I can't split myself in ten copies of me and try to do everything at once. But I am having trouble seeing the bigger picture and setting my priorities. There is nobody in the company who can provide me with direction or guide. And I am honestly not sure what to do? I know that IT professionals should know networking, linux, programming, DB etc. But I feel lost and overwhelmed with all the information and where to start. P.S. I do not completely lack knowledge and understanding in subjects listed above but I do not feel that I know any of them deep enough. Also I have to deal with very high-level documentation and design sometimes, and my lack of knowledge in certain areas hinders my understanding. So How do I build a solid base? How do I start over or maybe I should not even start over and just focus on management aspect, but then how do you do that? I understand this post a mess, but this is my state atm and any direction or advice would be highly appreciated. [link] [comments]  |
| Posted: 08 Aug 2018 08:40 AM PDT Hi all, I've been working as a field tech for over 10 years and got into network support (mainly eyes, ears, hands role). I got my CCNA recently and have been sniffing around for jobs. I'm looking to continue to expand my knowledge and add to my skillset and get out of field support role and more into NOC role. In a few of the job interviews I've had since getting the CCNA, I've heard a few skills that were mentioned by interviewers that were nice to have including ITIL, server administration, etc but knowing the interviewer (HR reps), it seems that they were just throwing out words and not understanding what it meant. I'm looking at Linux Essential or CompTIA Linux as something to dip my toes in, any other suggestions that would help me in my goal to work in NOC? [link] [comments]  |
| Just finished my degree & internship, am I shooting too low? Posted: 07 Aug 2018 06:00 PM PDT I just graduated with a BS in Computer Science & Information Systems from a pretty good college. I took an IT internship over the summer and they've been very impressed with me and what I know. I've been doing anything and everything there including heldesk/desktop support, working with the director of IT & CIO, sysadmin stuff, QA, and some work with the Dev team. My goal is to be a systems analyst or a cloud engineer after working my way up through sysadmin. I also have four years experience working my way up as a technician in a heating contracting job throughout college. We did big half a million dollar installs with high efficiency/tech hardware that also used wireless technologies to allow for remote access. I've tried my best to spin this experience to be relatable to IT. I really don't want to work help desk/desktop support if I don't have to, but it's not like it's going to be the end of the world by any stretch of the imagination if I do. I've had my resume reviewed by two CIOs and I still haven't gotten much back from a ton of applications for desktop support. Up until a week ago, I feel like the narrative I have seen here has been to do help desk then desktop support. Recently I saw someone talking about how a degree and decent experience could make it hard to get hired for these jobs because they think you're going to cut and run after a year. I'm wondering if that could be my issue. Any input would be appreciated. [link] [comments]  |
| Posted: 08 Aug 2018 09:11 AM PDT Hi all I've been working desktop support for a small hospital. I have no certs but am studying for mcsa server 2016 in hopes of landing a system admin job down the road but would it be worth it to get a associates in network administration and support or just bust out some certifications that apply to sys admin? [link] [comments]  |
| Transition from Field Service Tech Posted: 07 Aug 2018 04:18 PM PDT Long time lurker, first time poster, looking for some advice here. I recently landed a Field Service Tech position and wanted to know of anyone's past experience in the role and how they leveraged it into future opportunities. The position is essentially a Dell Repair Tech job. I completed some online Dell training for their product line during the on-boarding. I was working as a Tech Recruiter (a job I couldn't stand) before this and got some experience setting up Office 365/AD accounts, troubleshooting AD sync issues with the JIRA server (Cent OS), provisioning Polycom and Cisco phones, and other help desk-y things because of the lack of the help desk in the org. I feel like this isn't the best position to move towards a help desk role. If anyone has any thoughts or personal experience please let me know. [link] [comments]  |
| How to choose between 2 job offers? Posted: 08 Aug 2018 06:15 AM PDT Hi, I started searching for a new job about 3 weeks ago, had several interviews with a lot of companies but now there's 2 who moved forward and want to hire me. I'm in my first years of my IT career so I need some help with taking the decision Company A : is a media technology company based in Amsterdam, small company (40 people perhaps) with some really cool people at work and they are all my age more or less. After the second interview the CEO of the company told me if it was for my skills I probably wouldn't get the job but he really liked my personality and willingness to learn so they'll give me the chance. They said I'll go through the 1 month trial period and after that if I do well I can keep the job. Salary was 38k / year plus some benefits like paid transportation. Company B : is a Netflix sort of company delivering virtualized content, they are based in the US but with offices near Amsterdam (30 mins by train from my place). People were a bit older (in their 40s) but they seemed really keen on having a junior/medior in their team to kinda train him and help that person be better. They offered 42k a year + transportation To be honest I don't know what to do, Company A seems great and better , there are a lotttt of chances of growing and learning which is exactly what I'm looking for in my career right now, but the fact that the CEO told me I'm not good enough and that "we can see how it goes and how much you learn during the trial period" turns me off and puts a lot of doubts on me. Company B never said anything like that so perhaps it makes me feel better, they pay more but the team is not as cool as the other one and it's also further away (having to take the train to another city), chances of learning in Company B are there too as far as I can tell. I work as a Junior/Medior linux sysadmin and have a tiny bit of experience with Ansible/Docker/some bash scripting , both companies were looking for a DevOps Engineer. Help? thanks in advance [link] [comments]  |
| PSA: What type of place do you want to work at? Posted: 07 Aug 2018 05:21 AM PDT OK, lots of questions around this and I don't think there's been a general post about it, so here we go. In addition to the type of work you want to do, WHERE you do that work will make a big difference in your job satisfaction. Obviously, these are all generalities and not true in all cases, but they're close enough to be used as a general rule when job searching. (Note that these are specific to the US market) MSP - Managed Service Providers Top of the list because this is a very common 1st job for IT professionals. These are companies that provide IT services to other companies. Be very, very careful. Pros: Easy to get in, exposure to a very wide array of technology, fast paced. Cons: Where do I begin? There are literally zero barriers to entry to start an MSP - you need tech skills and a customer. Boom, you're an MSP. Problems begin to arise as the owner realizes the skills they're missing. Bad at sales? You're going to fail. Bad at accounting? Bad at running a business? Bad at managing employees? Bad with customer relations? All are reasons that MSPs fail. Unfortunately, some of these deficiencies don't show themselves until the company is established and growing. Again, this is in general- there are large and successful MSPs out there that have been in business for a long time. But of all the IT positions to take, this is by far the least stable. Plus even when they're good, there's generally a revolving door of people coming & going as employees find better environments Corporations Obviously the biggest wildcard here, but in general: Pros: Good pay, good opportunity for growth, lots of specialities to focus on, usually have a decent budget to buy stuff with, might have education covered. Cons: Benefits can be a real crapshoot - medical, time off, work environment, work/life balance are all over the board. Some are great and some suck. Sales is king - sales will be the most important and most annoying people you'll have to support. Government Pros: Very stable, almost impossible to get fired, you get a pension. Cons: Budgets can be low or non-existent, pay is lower, you might work with some really weird people. Education Pros: Easy environment to be in, summers are light, pressure is generally low. At the university level, tuition can be reduced or even free for employees Cons: Low pay, decision makers who don't understand technology, low budget. Lawyers Pros: High pay, high budget, nice office environment Cons: Might have to wear a suit, egos on the lawyers can be insufferable - they always want to be right even when they know they're probably wrong. Healthcare/Hospitals Pros: Can work weird hours if you like, pay is decent in larger facilities, budget is there for needed equipment Cons: See Lawyers above - doctors are the same. Startups Pros: Lots of fun, sometimes lots of brand new technology, possibility of being on the ground floor of a successful company & making bank Cons: Pay is low & unsteady, benefits can be all over the map, possibility that the company will fail at any moment [link] [comments]  |
| Follow up post Part 2: Critique my Resume! Posted: 08 Aug 2018 05:10 AM PDT I'm back. Here is the thread I posted yesterday and I was advised to post my resume to see what you all think. I don't have any official IT experience, just helping friends and family and occasionally helping the companies IT department whenever they aren't around. I'm currently in the process of putting together a Plex media server and have been getting some help from the people over at /r/homelabs on becoming more familiar with administration and understanding what I'm doing. I honestly had no clue what to list under skills so I just listed some basic things. When I say "familiar with Windows OS" I refer to understanding the OS on a more than normal basis. I've installed/uninstalled the OS to/from many computers and know basic CL commands and how to find most of everything that's in this OS. Maybe that's not enough? I supported a family business for about a year where I was in charge of choosing which would be the best PC for the job and then setting it up for the user. I also set up their SOHO network (just from the router) and would troubleshoot any issues they ever had. Thanks for helping out! My Resume: https://imgur.com/a/LoamGiF [link] [comments]  |
| (X-post /r/cscareerquestions) Career change: CS conversion masters, bootcamp or work my way up? Posted: 08 Aug 2018 04:39 AM PDT CS conversion masters, bootcamp or work my way up?Hi, I've been teaching myself to code (html, css, js, ruby) for a year on and off. I really enjoy the creativity and problem solving involved, so I'd like to work as a webdev (or any similar career in tech). I have a humanities degree and 6 years experience teaching in primary schools. What is the best route to my goal? -CS conversion mastersPros- costs same as a bootcamp, part time available (Birbeck- not sure about the reputation of this uni?) - probably a more thorough and useful learning experience. -well respected Cons- Takes longer - I'd have to continue teaching for at least another year until someone is willing to hire me. -Might need to take a maths a-level to be up to speed with other applicants? Bootcamps-Pros- Takes less time -At least 2 scholarships available in my city. -Cons- Less respected -Would this actually get me a job? - If I can't get a scholarship (probably) then it costs £££ -It seems like they rush through some content. Work my way up-Pros -Money - Can go at my own pace - I know some people who might give me small amounts of work/ references. -Cons- Filtered out of job searches. -Less support when I'm stuck. What do you think is the best route into tech for a humanities grad? [link] [comments]  |
| How long is too long to wait for a promotion (that you're already doing)? Posted: 07 Aug 2018 09:21 PM PDT (Forgive the throwaway, my main has my last name, and I'd hate for this to get back to some people.) So a few months ago my boss quit, leaving me the only IT guy. I'm at an outsourcer callcenter of about 900 stations; originally there was an IT manager and two IT staff, but a few years back the new vulture capitalists who bought us laid off the second IT staff, citing cost cutting, leaving me to do their job on top of mine -- but honestly that was about the sweet spot as far as work went, as it kept me busy enough. A few months back my boss got a very amazing offer. He went from $33k as a Manager to ~$50k as a Programmer. At that time, his old boss (who had become IT Project Management) also quit for the same company, leaving us with no IT at the site... ... Except for me. I'm... in the bottom 99%th as far as pay. (On a good year with some overtime, I almost hit $25k take home. Yes, this is abhorrently low even in my area.) My boss's boss made me the "Interim IT Manager" -- an unofficial position with no pay increase, no title, and no clout to push back against toxic coworkers -- although he did bump me up to 29k after pointing out he couldn't hire anyone for what I was making. He said we would fix it soon, but another recent change in executive leadership led to a freeze in promotions / raises / bonuses / etc -- coincidentally just as a previous 3 year long freeze was ending. This apparently isn't one ending anytime soon. We haven't fixed it since early May, and my former boss and former boss's boss have both confided in me that they do not think my place of employment has any plans on fixing the issue. After all, I'm doing 3 people's jobs for the same pay as before -- they're getting a sweet deal out of me, after all. To that end, they both put my name in the hat of a former coworker who is working for another company which is moving into the area. He's reached out and... it looks like a good deal. Lots of work from home opportunities, but also in office IT stuff. Both Helpdesk, but I wouldn't have to deal with toxic and almost hostile working conditions like I do now. I wouldn't likely need to take a paycut, and with my resume, they're even talking about a supervisor position that would be about a 30% raise. But I'd be leaving my current company high and dry, and I'd be giving up on the chance at the title for my resume. Is it unreasonable to want to move on after 12 weeks of doing 3 jobs at the same time like this? Is it worth holding out for the potential resume fodder -- the IT Manager title, which I don't see myself getting in any other way -- through this? Is it kosher to basically "threaten" my boss with leaving? [link] [comments]  |
| Posted: 07 Aug 2018 04:35 PM PDT Do AWS solutions architects specialize in certain ares? Like Data Storage, Website hosting, Cloud Security, or Big Data? I just cleared AWS Certified Solutions Architect - Associate, and I am considering furthering my studies with a specialization in mind. [link] [comments]  |
| Posted: 07 Aug 2018 05:44 PM PDT I am having trouble landing an entry level job. I am applying to jobs such as help desk, it technician, it specialist. I have an A+ and Net+. The problem is I have a Science BS, Do you think my lack of a tech degree is the issue? [link] [comments]  |
| I "interview well", so what gives? Posted: 07 Aug 2018 06:40 PM PDT Hi all, So, right now I'm in a tough spot. I live in an area that runs pretty sparse on tech positions aside from development and senior sysadmin jobs. I've worked my way up from a very rudimentary call center job, to Help Desk I, Service Desk Analyst, and more recently an "IT Systems Technician", running an entire school district's IT alongside two other guys. The problem is it's over an hour to commute and a contract. I desperately want to find a local position, but everyone I have applied for goes the same way; they seem to like me, tell me I have skills they're looking for (hard and soft), but I'm always sent the dreaded "better luck next time" email. For the record, I have no formal IT education, just a lot of tinkering around and picking things up through reading, Googling issues, etc. Most of my positions have had me doing first-line support with minimal amount of administrative tasks (blocking apps or URLs through Palo Alto/JAMF, managing permissions and users in AD, O365, Google Apps domain, etc). Do you think I should be getting my CompTIA trifecta? Should I skip A+ due to my experience? Am I secretly terrible at interviews? Any help is appreciated. [link] [comments]  |
| 2 years since I got my degree. Realistically what are my options? Posted: 08 Aug 2018 12:43 AM PDT I graduated with a BS in Information Technology 2 years ago from a good university but due to personal and family circumstances I've been working retail at the job I've had for 3+ years now. I do not think of my time in retail was not a waste as I climbed to a senior position and have experience in management and leadership duties. I've forgotten most of what I learned in college but I'm studying basic SQL to bring my knowledge back up to par. Some advice on what topics to study would also be appreciated. I haven't done any internships or had any prior experience working in the field. but have collaborated with a company for a project as part of a mandated part of the curriculum in college. I want to finally start my IT career, but realistically speaking what are my options? To be perfectly honest; I'm not passionate about this career choice but circumstances don't allow me to be picky. [link] [comments]  |
| Minimal programming IT tracks? Posted: 07 Aug 2018 01:26 PM PDT I've a B.S. in an unrelated field, but have been dealing with computer hardware for a good 6 or so years. I've tried programming/scripting before but it's not really my thing. Are there IT fields that deal mostly in hardware? Or even just using software. [link] [comments]  |
| IT crowd, how did you find your current job? Posted: 07 Aug 2018 01:42 PM PDT Is it online, in person, thru referral, walk-in, etc What websites? [link] [comments]  |
| Thinking of moving to a third IT job in less than 3 years.. will this look bad? Posted: 07 Aug 2018 03:15 PM PDT Ive been in the game for 2.5 years, first gig was a call centre helpdesk job which I did for 1.5 years and now desktop support which I've done for 1 year. I want to leave simply because I am overworked and underpaid.. the company uses me as cheap labour and wants me do 10000 things at once. Im thinking moving on but I dont want it to appear as though Im a job hopper.. I left helpdesk for the simple fact that its helpdesk and anyone who has done a day of helpdesk will know a day of it is too long. [link] [comments]  |
| Torn between leaving job or staying Posted: 07 Aug 2018 04:56 PM PDT Hi All! I currently work as an IT Security Analyst at a large university (3 yrs in this role / 5 yrs at the university). The pay is on the lower side (58k), no raises in the last 3 years, no bonuses, no real upward movement but good benefits. My boss & coworkers rule and the environment is relaxed. The team is small and the work load can be overwhelming at times. All in all pretty low stress job. My only issue I don't know if I LOVE what I do everyday. I've been in IT for 7 years now & I can't tell if I'm simply burned out or uninterested in the field. My brain keeps telling me that "it's so hard to get a job in security! You HAVE to say!" But my heart just isn't in it like it used to be. I was recently approached with an opportunity to work for a smaller tech company as an application specialist. The starting salary is 10K higher than my salary now, bonuses, guaranteed raises, good benefits, a lot of room for growth. It would be more on the programming / client relations side of IT and completely out of security. My friend works there and really seems to enjoy it. The environment seems pretty laid back for a corporate gig. I'm utterly torn on what I should do. I don't love (and most times even like) the work I'm doing now, but the environment and people are awesome & make me want to want to stay. But, I'll pretty much be stuck making what I am making for the foreseeable future. If I leave & go to the corporate gig, I'll be leaving security all together, which could be a terrible career move. Has anyone experienced anything like this? Or have any general advice? Thanks! [link] [comments]  |
| Posted: 07 Aug 2018 08:20 PM PDT I'm about to enroll in college to get a bachelor's degree. I'm not sure if I should do computer science or cyber security. The school offers both. Cyber security sounds like I would be into it but I'm also interested in programming. Would one be better than the other? Are they closely related? Most of the jobs I have looked at say they require a 4 year degree in information technology or related field, so would either of these degrees qualify for those jobs? [link] [comments]  |
| Posted: 07 Aug 2018 04:31 PM PDT Hey guys, Just looking for some guidance. We have an contractor that needs access to a shared folder. Currently the shared permissions in that folder consists of security groups that are also tied with distribution lists. The manager doesn't want the contractor into those groups/distribution lists. What are the best practices of granting him permission to that folder without having to give him permissions on an individual level? Thanks in advance! [link] [comments]  |
| Posted: 07 Aug 2018 08:01 PM PDT So i'm about to graduate with a B.S in computing and information science, and i have a help desk internship and a ccent on my resume thus far, and i wanted to prioritize the next cert i go for to help me land a job. While i do have an interest in networks which the ccna would help with, a lot of the jobs in my area(pensacola) require the DOD level 2 requirement which security + fills out. I'm pretty much open to anything that isn't help/service desk and would just like to get an IT related job. Which cert should I go for in this situation? [link] [comments]  |
| Wondering if I should take a position as a defense contractor? Posted: 07 Aug 2018 04:12 PM PDT Hello I.T. brethren, Right now I work in I.T. for the federal government and make around 30k... however in 8 months i'm due to make mid 40s and guaranteed yearly promotions till i make around 70k with benefits. The process to 70k will take 3 full years. Recently, I got an offer from a defense contractor for about 60k just starting. It would be more work, less benefits and under contract that might end or might not... so my question is, should I stay in government and be patient or take the contracting I.T. job? If I take the contracting job... I would build my skills and possible become a CISSP in the process. If I stay in government, my work will be less engaging and more bureaucratic and will peak at 70k for a while... so what would you guys do? Also, it's worth noting that I'm in online school with 1 year left in my bachelors degree in I.T. Networking. Got a security+... and a government clearance. Thanks in advance. Onwards and inwards!! [link] [comments]  |
| Transitioning Marine, what to specialize in?? Posted: 07 Aug 2018 07:15 PM PDT Hey guys, I've posted a few times before, but a little back ground on me. I'm currently active duty, and separating at the end of this year. I currently do jr-mid level sysadmin work with about 4 years of experience. The thing is, I don't want to be a Sysadmin forever. My ultimate goal is to get into a sales role, either pre or post sales. I've narrowed it down between either specializing in Cloud or Security. I'm a noob in both, but they both interest me and I feel like I'd catch on quickly. So my question for you guys is. With my experience, my future goal of sales, and my options, which road should I go down? I know a lot of the answers will be objective, but please help me out! Appreciate any expertise you can give me! [link] [comments]  |
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