IT Career How long to stay at a help desk? |
- How long to stay at a help desk?
- breaking into infosec?
- Can I REALLY get a job as a computer technician without a college degree and just the CompTIA A+ certification?
- Jr Sys Admin interview prep?
- Waiting for cert to apply for Amazon, or just going for it?
- If you have time, please critique my resume.
- Where to go after help desk
- Protip (dare): Kill all your Outlook subfolders
- How loosely related to IT does a position have to be before I don't need to explain the gap on my resume.
- Never knew MIS existed...
- Do Degrees Matter?
- Longtime Oracle Developer considering new avenues...looking for advice on ServiceNow and Workday
- Two years in current role, what should my next job be for long term success?
- Time to move on.. but would like to get out of “support desk”
- Have a general transferable degree(seeking advice)
- MTA Exam 98-349: Study Material
- IT at a Catholic organization?
- Server+ vs linux+
- Trying to figure out which field of tech to pursue.
- Behavioral interview tips
- Can I work in tech with a math major?
- Over 35 and looking at IT as a career change - too old? Worth it?
- IT Generalist to Cloud?
| How long to stay at a help desk? Posted: 30 Apr 2018 07:30 AM PDT Hi! So, here's a bit of background on my situation. I started a help desk job almost a year ago (fixing printers, troubleshooting software/hardware, general IT help for our users). I'm 22 and currently getting an IT degree. I think I want to get into networking, but I haven't taken my networking classes yet. I was looking into the CCENT cert, just so I can additional knowledge that my classes might not give me. Now for my question. How long does the typical IT professional stay at a help desk? My current plan is to stay as tier 2 support until I graduate next fall. Is there anything I should be doing in the meantime? Any tips would be appreciated! [link] [comments]  |
| Posted: 30 Apr 2018 05:41 AM PDT Hey Im a software engineer 6 years dev experience only no network/sysad/infrastrucure experience but am hoping to shift to securing webapps/infrastructure. What role should I go for I am a bit confused with the specifications for sec roles... and also what do you think is the most efficient way to get it with my bg and no sec exp? certs? Is dev is too far from sec? Do I really need networking experience? I am in late 20s do u think it is too late to shift? would appreciate your insight.. [link] [comments]  |
| Posted: 30 Apr 2018 09:39 AM PDT I am a high school senior who is rather skeptical about going into college. What research I have done has said it is possible to get a job without a college degree, though some websites show different statistics of how many technicians have associate's degrees vs. high school diplomas. I just want to know if it really is a realistic idea. [link] [comments]  |
| Posted: 29 Apr 2018 01:06 PM PDT Hey y'all looking for some help prepping for a Jr Sys Admin job interview I have coming up soon. Particularly I'm trying to figure out the best way to prep for some of the software they'll be using. The position lists various monitoring systems, orchestration software, and SaaS platforms that I've frankly never used. I've done some cursory research to learn what they are but beyond that how should prepare here? [link] [comments]  |
| Waiting for cert to apply for Amazon, or just going for it? Posted: 30 Apr 2018 09:41 AM PDT I graduated in 2016 from a 4-year university with a BS in Information Systems but have no certs. I have about a year and change experience from an internship/part-time gig doing basic level Helpdesk for a small company during school. After graduating, I left that gig and have been employed with a financial institution for the last two years. I am 1 of 3 in the IT Department, one of them being the IT Director. So essentially just two of us on the "front-lines" taking care of about 100 users. I am the backup to the Sys Admin and my title is "Helpdesk" but essentially I do everything from creating users in AD and Exchange, to imaging PC's, and a lot more. Me and the Sys Admin's duties essentially overlap but he handles more top level stuff. I'm looking to finally move out of Helpdesk to something a little more specialized, whether that be Security or the Cloud. I learned a little more about the Cloud and after checking out the demand and salary ranges, I jumped in. I'm currently studying for an AWS CSA - Associate exam thats scheduled for the end of May and came across a job listing from Amazon for a Cloud Support Associate - Windows.
The job listing above seems like a good gig to get me started, but I'm wondering: Should I wait until I (hopefully) pass my exam and get the certification in order to apply? Or should I just apply with a note saying I'm studying for the certification. I have a solid understanding of AWS already and could easily talk about it in an interview setting, along with my other skills that match the basic and preferred requirements. I feel like the certification would set me apart from any other candidates, but not sure how necessary it would be since I have most of what they're looking for. TL;DR: I have all the basic and some preferred qualifications that this job listing is asking for but I'm wondering if I should wait until I have a specific cert to set me apart from other candidates. edit: position title [link] [comments]  |
| If you have time, please critique my resume. Posted: 30 Apr 2018 09:25 AM PDT Hello, I posted this a couple weeks ago here but was just learning reddit and straight up messed up the post. I am looking to start up in IT blah blah blah....no previous experience blah blah blah. Same story as seemingly everyone else. I had a very solid resume layout for banking/low management that got me a fair amount of calls. Since starting down this path I have gotten far less surly due to lack of experience, schooling, and certification (though I do have the A+) I had to change the layout a bit could you guys/gals throw a few suggestions my way? https://imgur.com/a/ll1zi9V Thank you for your time! I appreciate it. [link] [comments]  |
| Posted: 30 Apr 2018 09:21 AM PDT I currently work for a large school district as a support tech. My responsibilities include keeping track of technology inventory, imaging and deploying new equipment and assisting teachers with technical issues with their equipment as well as the educational software they use. What is the next step I could take from here career wise? I have very good customer service and people skills and have not gotten a single negative review through our ticket system in the 3 years I've been here but I don't have any certifications or a degree. I just am good at solving problems related to technology. I want to move to Las Vegas and get a job there hopefully making around 50k which will be enough for me to live well since I'm pretty frugal [link] [comments]  |
| Protip (dare): Kill all your Outlook subfolders Posted: 30 Apr 2018 09:21 AM PDT Then force yourself to use command line-style search strings like from:FirstNameLastName received:today It's useful for those of you trying to break into SQL where query logic is really important (no pun intended, "where", for those of you already working in SQL, ha-ha-ha, what a funny joke...) I got my product manager to start doing this and now he never has the excuse of "I didn't get that email" (20 minutes later) "Oh wait it was in this subfolder..." I know I know, I sound crazy, why get rid of outlook subfolders? Next you're going to tell me using PowerShell to data mine your Outlook inbox is crazy too... [link] [comments]  |
| Posted: 30 Apr 2018 08:44 AM PDT There's a number of things I'd like to do in the coming years that aren't helpdesk, and maybe not even system/network administration. I was wondering what positions like business analyst or developer would look like to an it operations hiring manager. Any ideas for technically focused disciplines that veer off the course of traditional helpdesk or support roles? Thanks for your help! [link] [comments]  |
| Posted: 30 Apr 2018 08:40 AM PDT I've been a software engineer for about 6 months now and have learned it may not be for me. I've also learned that I probably should have been in an MIS program while at school. I'm searching for a change in career to something more business oriented as opposed to pure software engineering but until then I'm stuck here trying my best to keep up. (Posted this in cscareerquestions but it was suggested to post here) Any ideas on what would be my best course of action? (Currently have a B.S. in CS and working in defense industry) [link] [comments]  |
| Posted: 30 Apr 2018 08:03 AM PDT Hey guys, I am currently the head student tech at my local university for the Enrollment Services dept. I am just wondering how important is a degree vs certs in this field of work. I just recently switched out of Computer Science because I hated it, hated the programming and the math. On the other hand I love the work as IT I do for Enrollment Services, I have a small homelab setup at my house composed of Windows server 2016, a cisco switch and three computer working off of it. I am double minoring in Cyber Security and Digital forensics and am planning on getting my security+, A+ and network+ this coming summer. Next spring I will be taking a CCNA course. Edit: Did not mean to imply I would not be getting a degree it would be in Criminal Justice and Criminology. [link] [comments]  |
| Longtime Oracle Developer considering new avenues...looking for advice on ServiceNow and Workday Posted: 30 Apr 2018 07:30 AM PDT Hello all, I am currently employed as an in-house Oracle EBS developer for the past 6 years, and prior to that I was a Senior Oracle BI consultant (OBIEE, ETL, etc) for about 8 years. I have worked with Oracle technology since graduating school, starting my first job out of college with Oracle itself. Anyway, my current employer is planning to discontinue it's use of Oracle in the next 3-5 years in lieu of moving to Workday, leaving me with no choice but to make a change in my career. I love the company and team I work with, which makes this difficult. I have a few options... Option 1 - I can join the Workday project implementation team at my current employer, and learn the ropes of Workday. I sat with team members and shadowed them to see what Workday development is like, and it was not very appealing. Option 2 - There's another opportunity at my current employer with a different team to become a ServiceNow developer. I met with this team and saw the things they've built, and the ServiceNow tool development activities, and I thought it was neat, and something I might enjoy doing. Although, I would miss doing Oracle development. Option 3 - Stay in my current position until Oracle is gone at my employer, and hope another opportunity comes up before then, or resign and find another Oracle job at a different company. My passion is development, I love the hands-on and problem solving aspects of development. I also love Oracle development, it's all I've known and it's what I'm good at and enjoy. However, learning new platforms is somewhat appealing, but I fear hurting my career just when I'm an expert in my current realm. I was hoping someone here could give some advice, or provide their experience working on Workday or ServiceNow in terms of exciting/challenging work, and in terms of career longevity. I love what I do currently and feel that I never work a day in my life because of this, so I'm hoping I can continue that feeling should I move on to a different technology. Thanks! [link] [comments]  |
| Two years in current role, what should my next job be for long term success? Posted: 30 Apr 2018 06:15 AM PDT Hey all, I am finishing my second year as an O365 consultant. I've learned a alot and have worked with Azure, SPO, some C# development, and customer workshops. I love interacting with customers and providing solutions! But I am starting to realize that for long term career growth O365 is becoming much more user friendly, there will not be good demand, and I want to flex and learn some different skills. There are a handful of consulting roles I want to apply for. I wanted to get your perspectives on what role would be ideal for:
So here are some of the different team I'm interviewing for :
I'm honestly leaning at the Testing Services team. It seems to be a good mix for my dev background, interests in customer interactions, and broad technologies to manage/test. But it does not sound that sexy and my peers kinda laugh at the title more than the role. What are your thoughts? I'm early in my career. I don't want to miss out on any opportunities that will put me on a good path. Whether that be more process focused, deep diving into cloud networking or infrastructure, or going broad and trying to absorb what different varying projects will provide me. Any input is appreciated! [link] [comments]  |
| Time to move on.. but would like to get out of “support desk” Posted: 30 Apr 2018 05:47 AM PDT I've been working at my current job for about 4 years (Support Analyst.) Basically I feel like I do Sysadmin work for help desk pay.. I've had about 6 years in the sector. My current state is just showing up to work and dealing with whatever BS comes along my path. I've been stuck in the same position for the past 4 years, even when I spoke of what I'd like to do, and what I could do for advancement.. nothing. My boss has even asked me if I wanted to move up... months and months later.. nothing. Is it me? Or is it a poor structure at work? I've received a few other job options right now that I can proceed with. I'm not sure if I should hold off or if I should wait it out. I've been in a rut and an "I don't care" mood strictly because I'm fed up with how people treat me here. Stuff just gets thrown on me or everyone points to me as a contact for any form of requests or walk ups. I'm trusted, which is why they do it, but feel like I'm being abused at the same time. I do not have a degree, I do not have certifications, pretty much no one in my department does aside from managers. I'd like to move on, away from a help desk scenario unless I'm getting paid a decent amount more than what I'm getting now (~$19/hr, still less than people who've been working here fewer years than myself.) The work/life balance isn't right at times, and the pay isn't worth the stress. I feel like I'm not going to be bumped up, as I have been here for 4 years, they keep saying they're going to, but it's been months and months. I've lost my trust. Trying not to have any more false hope. If anyone has some insight, it would be greatly appreciated. [link] [comments]  |
| Have a general transferable degree(seeking advice) Posted: 29 Apr 2018 11:39 PM PDT Most of the things that I am looking at for IT is cybersecurity and software development. Now I was told to get my transferable degree, however what they didn't tell me, is that I can't use it for pretty much any of tech. So I'm at a loss I'm not sure where to go from here. I work as a tech in Office Depot. And I'm studying for my CompTIA A+. [link] [comments]  |
| MTA Exam 98-349: Study Material Posted: 29 Apr 2018 09:27 PM PDT I am currently looking to obtain my MTA 98-349. I am looking for good study material. But everything I am finding isn't updated. On the certification page it states " As of August 31, 2016, this exam includes updates for Windows 10, including the removal of any tools not supported on Windows 10," and everything I am finding is pre-update. Has anyone taken this test since then? If so, what did you use? Do you know of any material that will give me the up-to-date exam information and study material? Any and all help is appreciated. [link] [comments]  |
| IT at a Catholic organization? Posted: 29 Apr 2018 07:00 PM PDT This is going to be a really stupid question. Is there anything I should know before working at a catholic hospital as a non-religious person? Or does nobody give a shit? I know what the answer "ought to be," but I'd like to hear from someone who has actually been in a similar employment situation. [link] [comments]  |
| Posted: 30 Apr 2018 12:56 AM PDT Looking into first certificate so I can get into system admin position have bachelor's but no certs. Wondering what would be best cert to get and if it's one of above which is better to get first. Also how difficult would they be exam wise? Thanks in advance! [link] [comments]  |
| Trying to figure out which field of tech to pursue. Posted: 29 Apr 2018 05:33 PM PDT I'm 30 years old, and have been struggling trying to figure out what I want to do with my life, wandering around aimlessly with menial jobs all throughout my 20s. I've always been pretty good with technology and computers, but not sure which field of tech to pursue for a career. As it stands now, I'll finally be finishing an associates (general studies - I know, it's not a very useful degree, but it's a start..) I know I'm older and probably competing with a lot of younger people, so I'm hoping to land into something not insanely competitive and hard to break into. I'm not too worried about salary. I live within my means and live a simple life, keeping overhead low. Ideally, it would be something that would allow me to work remotely eventually, or even on my own. I did work at a legal tech firm doing e-discovery, dealing with sql, organizing and processing data, and I thought that was fun. I'm highly organized and methodical. My biggest weakness probably lies in the fact that I'm not great with dealing with people too much, and don't handle stress the best, which I am working on.. With freelance being an exception, I'd like something where I can do my work, and leave it at work (as opposed to be expected to always be working on personal projects) Some ideas I have: web design/development - I started learning via free code camp, and was hoping to learn enough to go freelance someday. Concerns are: You seem to often be in competition with overseas coders that work extremely cheap, as well as all these services they have now like square space. Also, it seems you have to really be passionate and constantly learning new languages, have a portfolio and always have personal projects. Every discussion board in web dev seems to end with people debating which stack/language/framework is hot/dead.. It got exhausting. Programming - Pretty much same interests/concerns as above. I enjoyed learning languages and how to program, but get the "blank canvas" paralysis when looking at something deciding on what to build. Everyone says "Just build things" I have no idea what I even want to build. It just seems like a good career, I feel I might be good at, and was fun to learn about. Database administrator: At that e-discovery job I had, we did a lot of queries with SQL to narrow down which documents we'd process, and I always had fun with that. I liked organizing data and thought it was pretty cool. My exposure to SQL is limited other than that, having just did the course on codecademy, which I did think was pretty fun. Can't think of any major cons off the top of my head. Network Administrator - I do like the thought of working with networks, and I feel it's useful to know, especially with having a home network of computers and other devices. My cousin did it for a while and it honestly just sounds like a good job and can be a cushy gig from the sounds of it. Linux Administrator - I don't know how in-demand this is. I love the idea of Linux, how it's open sourced, community-focused, free, etc. I don't know TOO much about it other than being an extremely casual user of Ubuntu, Mint and Zorin and don't know what the job market is like. Definitely open to ideas suggestions and feedback. Thanks for reading and apologies for the length. [link] [comments]  |
| Posted: 29 Apr 2018 07:04 PM PDT I have an interview Thursday for a position I've been coveting. It's mostly behavioral from what I understand. For this unfamiliar it's somewhat formal with questions like "tell me about a time when" - you've coached someone - you failed at something - didn't get along with a coworker but had to work with them etc. Anyone have any tips? I've been writing stories from past experiences I'm proud of in hopes I can tailor those to the question but I'm terrible at story telling on the fly. [link] [comments]  |
| Can I work in tech with a math major? Posted: 29 Apr 2018 07:02 PM PDT Hey, I'm a Community college student, transferring to a 4-year university in the fall. I currently only have experience w basic web dev. and C++. I'm trying to eventually work in tech, ideally somewhere in CA/West coast. I've been admitted to UCSB, but their comp sci program doesn't take transfers. Could majoring in something like math and learning programming/doing side projects help me get into the industry? Alternatively, I could go to UT Dallas for CS, but I'm not sure if I would be able to get the same job opportunities, esp not ones in CA [link] [comments]  |
| Over 35 and looking at IT as a career change - too old? Worth it? Posted: 29 Apr 2018 01:17 PM PDT Hello, I've been in retail management (specializing in loss prevention) for about 15 years and I'm tired of working the holidays, 12 hour shifts, "clopenings", and the general crap QoL. I make about $55,000 a year and work about 55 hours a week not including my phone blowing up 24 hours a day because - 24 hour stores. I'm going to relocate to Atlanta and go back to school for either Finance or IT. I'll be starting from scratch with college. I'm a little nervous about the fact that I'm 37 and female. I'm not sure if that will hurt my job prospects, I keep hearing older people aren't really welcome in the IT world. [link] [comments]  |
| Posted: 29 Apr 2018 08:30 PM PDT Currently an IT Generalist who kind of fell into the position. All learning has been on the job, so no CS degree and no certifications along the way (unrelated college degree). I work in a small office of a dozen people with an even split of PC's and Macs. We utilize Office 365 and we're about to transition from an on-site SBS to Azure Cloud with Active Directory and SharePoint. Firewall and switch stay on-premise. We utilize a managed services company for our on-site server and networking needs. In my free time I've studied networking and learned the fundamentals of programming through C and Python. My goal is to move into an Azure Cloud Career. However, I'd basically be starting from zero and going back to school isn't feasible now. My initial idea is to work through the basics of Azure Cloud using Linux Academy, along with my own home lab, then study for one of the 70-XXX certs. But should I be starting even further back? I saw one recommendation for rote beginners to do A+ > Network+ > and one of the MTA's. Any advice is appreciated. [link] [comments]  |
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