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    IT Career [Week 13 2022] What would you like to know Wednesday? General Question Thread

    IT Career [Week 13 2022] What would you like to know Wednesday? General Question Thread


    [Week 13 2022] What would you like to know Wednesday? General Question Thread

    Posted: 30 Mar 2022 01:12 AM PDT

    Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub.

    Examples:

    • What is the job market like in Birmingham, AL?
    • Should I wear socks with sandals on an interview?
    • Should I sign up for Networking 101 or Programming 101 next semester?

    Please keep things civil and constructive!

    MOD NOTE: This will be a weekly post on every Wednesday.

    submitted by /u/NoyzMaker
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    Can I honestly get into Cyber Security without a BS?

    Posted: 29 Mar 2022 06:09 PM PDT

    I've been reading a lot of other posts and seen a couple of yt videos and even then people with a BS struggled. Can I honestly break into the CS field with my Network+, Security+, and willingness to learn? Looking into further certification like the OSCP or SSCP or possibly looking into WGU CS path.

    EDIT: I do have 1.5 years of IT experience ranging for helpdesk level one to desktop support level two.

    submitted by /u/Aceinthehole7
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    I cannot sit down and study for the life of me. Am I the only one that feels like this?

    Posted: 29 Mar 2022 08:55 PM PDT

    As the title says, I suck at studying. I cannot for my life sit down and actually study for my certs. I love this industry and I am one of the only people who thrive while being at work. When I come home I feel absolutely exhausted. I am in a help desk role at a small company and it's a one stop shop. It's me and my manger with over 400 machines. I am getting great experience but can't find myself to push to study outside of work to get the A+. I have big aspersions but no motivation to get the learning done. Does anyone else feel like this or have any advice on how to build discipline to get some certs?

    submitted by /u/danksterman22
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    I cant land a job in Cybersecurity or IT and I don’t know what to do anymore

    Posted: 29 Mar 2022 08:48 PM PDT

    I graduated with a B.S. in Cybersecurity and Public Law in August of 2021. After not being able to find a job straight from graduation, I attained CompTIA Secuirty+ in November 2021. I thought that this certification would help me get my foot through the door in an entry level cybersecurity position…boy was I wrong.

    I've had a ton of interviews, even made it to the final stages of some interviews, and was never selected. I am a people person and I think I interview very well; what holds me back is my lack of experience. I have a few internships under my belt, my most recent being an infosec analyst during my last year of college.

    After months of not being able to land an entry level gig in cybersecurity, I started applying to entry level It jobs, such as help desk, sysadmin, etc. I am still falling behind in the jobs because they want at least a year of help desk experience, or of sysadmin experience, etc.

    I am really at a loss for what to do with my career. I've been working in a warehouse the past few months and I am really so sick of it and honestly pissed off that I cant find work within cybersecurity, something I spent thousands of dollars to learn at University.

    Could anyone share any tips with me on steps I can take to gain this experience I lack? Thanks to those who take the time to help!

    submitted by /u/sweatyfish4
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    Hey y'all what are the best IT careers that allow you to work from home? I have a disabled son that needs a parent home at all times and I still need to make money to support the family.

    Posted: 30 Mar 2022 03:03 AM PDT

    I just graduated with my BS in IT management but I have no professional experience yet. I've started studying for my A+ and I just started looking into python. And suggestions would be helpful. Thank you

    submitted by /u/bmcornell
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    Am I Underpaid? I started a new IT Help Desk job and feel I may have lowballed myself

    Posted: 29 Mar 2022 07:26 AM PDT

    Some background. I started a position called "Software Support Analyst" and I started at the beginning of Fall of 2021. So I'm about 6 months in now.

    I didn't have any experience with IT helpdesk before this job, but I'm "tech savvy" so to speak. I didn't have any SQL experience either.

    Honestly, the only reasons that I think I got this job was because the company needs to fill a spot on their roster for a military veteran, and I may have lowballed myself when I gave them my offer.

    My salary is 42k/yr as I thought that was the ~ average that this position made.

    Is this a reasonable salary for my position? I understand that my lack of experience is a factor here as well.

    Any advice would be greatly appreciated.

    Thank you!

    TL;DR: Little experience with Help desk/IT, prior military, may have lowballed myself when I gave them my price. What do?

    submitted by /u/BorisGArmstrong
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    Helpdesk for 3.5 years, getting overwhelmed at learning new tech, how do I move up?

    Posted: 29 Mar 2022 08:07 PM PDT

    Hi all,

    Long time lurker here. I am in need of some direction as day by day I feel that I am lost.

     

    I am 30 years old, based in Toronto. I've been in helpdesk for 3.5 years now. I have a bachelors in IT (just coasted along in school).

     

    Experience wise, I have good knowledge on:

     

    Microsoft Stack -

    • Azure AD (very proficient)
    • Microsoft 365 (very proficient)
    • Intune (very proficient)
    • Windows 10/11 (very proficient)
    • AD (proficient)
    • Exchange Online (proficient)
    • Teams (proficient)
    • Azure (only limited to AAD and VM)
    • PowerShell (limited proficiency - mostly googling)

     

    Other tech stacks -

    • Aruba Central (limited proficiency)
    • Aruba Clear Pass (limited proficiency)
    • Palo Alto (limited proficiency)

     

    I am very good with documentation (for both end users and internal) and I am decent with Excel reporting as well.

     

    I now want to move up in my career (not in my current organization as there is NO scope for growth - only helpdesk is needed). The problem lies as to what field should I move to or can move towards, given my existing set of skills (however it may help).

     

    I also feel that its too late for me to start over as I will have to start with a lower salary (my current role pay is pretty decent for a helpdesk position, hence I have been sitting here for the past 3+ years - $70k CAD).

     

    With these ii mind, here are my thoughts -

    • I am thinking Azure as I already have some knowledge and experience on MS stack. I am not that great on Networking so hence not taking the Aruba route / CCNA.

    • I have looked at AWS (based on lurking on this sub and others) but because I do not have experience with Linux, I think I will have to start from scratch - not sure if I am right.

     

    Thinking about everything, all the things that I have to learn overwhelms me and I never end up doing anything.

     

    Please offer me some guidance on:

    1. What are my career options - as in where should I aim to move?
    2. What tech stacks should I focus on?
    3. Should I start learning PowerShell (because, Microsoft) or go for Python? I have chosen both of these because for the need of scripting and automation.
    4. Any other thing that I should look into?

     

    Thank you!

    submitted by /u/illidan_999
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    Should I get a degree if I already have my foot in the door?

    Posted: 30 Mar 2022 01:42 AM PDT

    Have been working in IT for a couple years now. Dropped out of uni when I got a job offer. Honestly, I suck shit at studying and hated it. I was doing a bachelor of computer science and just couldn't get myself to do any of the content.

    Been working in cyber security for about a month and a half now as a security engineer and earning a good amount above graduate salary. Have been thinking of studying part-time while working but wondering if it's going to be worth it? Plently of my friends and colleagues are pretty successful without one but it's always been a goal of mine.

    Any advice or insight would be greatly appreciated. Cheers.

    submitted by /u/pooshitfartcoomer
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    Are there any good A+ discount codes for 2022 available for non students?

    Posted: 30 Mar 2022 01:38 AM PDT

    Anyone know of any discount codes for the A+ exam? Thanks in advance

    submitted by /u/Tuuuuuurow
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    Is it easy to find remote network engineer or devops jobs?

    Posted: 30 Mar 2022 02:49 AM PDT

    I may want to like work remote and live or travel in different countries outside the usa and make usa cash, which would only be possible if i could work remotely.

    I know this seems to be somewhat common in the SWE world and was wondering if its also common for IT / networks.

    I prefer networks over software, and would hate for it to not be the case... IDK, im 19, and figure it might be cool to travel around the world for a year or two while working remote.

    submitted by /u/delsystem32exe
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    Got an offer for security analyst provisioning user accounts

    Posted: 30 Mar 2022 06:22 AM PDT

    Hi i currently work as IT tech support and got an offer to provision user accounts/mailbox, AD groups, share drives for users. Has anyone here worked in such a role? Has are these jobs like, it it stressful or easy? Are these kind of jobs super busy/fact pace or just busy on certain times of the year?

    submitted by /u/bob13122
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    IT in Hawaii, what's the deal? Has the market not caught up

    Posted: 29 Mar 2022 04:33 PM PDT

    Is the IT market in Hawaii experiencing the same scarcity of talent as other markets? Especially for positions that really do need someone to be physically there or at least in town incase something goes wrong. Here in Albuquerque I know a lot of the security clearance jobs that require people to go in because of secure networks and secure work are going unfilled or lowering their expectations or increasing salary because so many people have gone fully remote and never want to go back

    I know Hawaii is a "choice location" and in the past hasn't had issues attracting talent at pay rates that while maybe high for the mainland probably are less than they should be really. Are more jobs offering relocation assistance? I have been approached several times for positions in Hawaii but they did not came with relocation or housing assistance which was a no go

    submitted by /u/garaks_tailor
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    Taking the plunge to pursue IT, anyone have a public sector IT job?

    Posted: 30 Mar 2022 05:55 AM PDT

    Backstory - I'm 26 years old with a Masters degree in something 97% unrelated to IT (could definitely embellish some things for a resume) but I hate my current job and industry so I'm beginning my journey to make the change to IT. Just searching job for curiosity I noticed a handful of public sector jobs (City, university, and school district). Just curious if anyone has any experience with these kinds of settings. Obviously salary is a big difference between public and private but all three of these jobs have a listed salary higher than I'm making with my MS right now.

    Any advice for a newbie is welcome too!

    Cheers!

    submitted by /u/IamHal9000
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    Do you have a mentor or someone you can ask for career advice and look up to?

    Posted: 29 Mar 2022 06:31 PM PDT

    I assume having a mentor is rare in most work places and is something most people early in their careers would be lucky to have. I currently got hired for a Help Desk position and there's a ton of great people with a lot of knowledge and I hope to get closer to them. It's personally a bit difficult for me because recently, I've been dealing with anxiety, but I'm afraid if I don't work on building friendships/relationships now, I'm going to end up being the guy that's worked there for years but not have any close friends. And if I can have a mentor as a byproduct of connecting with people, that would be great. How do you even get a mentor? The only "mentor" relationship I had just happened naturally and I didn't even consider him a mentor at the time. It's only after the fact that I can look back and say he was a mentor figure.

    Do any of you guys have a mentor in the IT field? How did you guys end up like that? And I don't know why, but thinking about asking someone to be my mentor feels awkward and cringey to me lol. I feel like it should just be an unspoken agreement. Someone tell me if that's a weird outlook lol. Can you have multiple mentors or is that cheating? (lol)

    Appreciate any stories, feedback, comments, suggestions and advice. Thanks.

    submitted by /u/CardiBWirelessAP
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    Would CompTia certificates help me get a job if IT was not my major in college?

    Posted: 29 Mar 2022 09:02 PM PDT

    Would Comptia certificates help me get a job in IT if I don't have previous experience?

    So I don't live in the US and I'm not white or a westerner. I'm an airline by profession without a job due to the 2020 shutdowns and it doesn't look good for me. Married too.

    If you haven't been following the news of the other side of the world, Egypt just lost 60% of it's currency's value in the past 4 years and another 15% last week. I'm screwed guys and gals of reddit

    Already studied the ITF, both A+, Network, and making it through Security+ then I'm planning to get Linux+ or Server+ in the coming months.

    Am I wasting time and money that I can't afford to lose now?

    Would i be able to get a job if i moved somewhere else? I'm currently in Egypt and they only hire those with 4 years university diplomas even if they've never seen a computer before so long as they went to college and studied IT

    Don't know what to expect really from asking here but I have a $400 rent to pay and honestly i don't have friends and i don't know what to do other than either reach out to you for advice or 4chan. I chose reddit since i still have some logic left in me.

    Flying airplanes and helicopters and IT are the only things i know in my life.

    submitted by /u/TheSilverBug
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    MSIS Admit, Fall 2022. Please suggest. UMCP MSIS or UFL MSISOM (Data Science concentration) or UTD MSITM (instate Fees), International Student

    Posted: 30 Mar 2022 04:32 AM PDT

    UMCP is highly ranked, but am skeptical of its location, considering its proximity to DC yet has more federal jobs than IT.
    UTD has a batch size issue, but the location is good as in Dallas.
    UFL MSCS is reputed, not sure of MSISOM, again location will be an issue.

    Location: UTD > UMCP = UFL
    Curriculum (for me): UFL>UTD>UMCP
    Duration: UFL = UTD > UMCP
    Expenditure (Tuition fess and living cost): UMCP > UFL > UTD
    IS= Information Systems.
    ISOM= Information Systems and Operations Management
    ITM= Information Technology Management
    UMCP= University of Maryland, College Park
    UFL= University of Florida
    UTD= University of Texas, Dallas

    submitted by /u/Mystery_Shrey
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    I can't describe my job succinctly and I don't know my actual worth

    Posted: 29 Mar 2022 08:56 PM PDT

    Hey all, I've been lurking on this sub for some time and have been hesitant to ask for perspective as I was worried about my situation was too identifiable. Nevertheless, I'm here now as it has become more important for me personally to understand my career path. For brief context, I am in Australia, working for a notable, large institution that is primarily non-IT, but I am working in an IT role. I believe I am at the level of intermediate experience (approximating 2-3 years full time in tech).

    Before I describe my experience, I will explain my motivation. I want to determine my value across the fields I work in and either search for companies that have a focus in my areas of interest, or spark a conversation with my employer to allow me to focus and develop in my career in a structured manner. I fear that without a focused effort in professional development, I will stagnate in my position in my company and fail to find meaningful work in other companies.

    Now for my background. I came from a non-IT, but technical background (actuarial studies -> civil engineering), and worked in a computationally heavy field. I then studied for a further year post-graduation in a reputable school for statistics / data analytics. I was hired for a role within a data analytics team initially to be a team lead to introduce machine learning methods to the current analytics team toolset and offering. However, my rather broad interests have led me down many paths in recent years.

    Currently, I can most accurately be described as a full stack developer for data-heavy web applications. I am heavily involved in the frontend web development, cloud engineering (microservices in AWS & Azure), database design (NoSQL & SQL), API management including application & API authentication, dashboarding (either with existing apps like PowerBI, or building visualisations in-app) and devops (pipeline builds etc). I code in JavaScript (Nodejs for backend functions, ReactJS for frontend), Python & SQL and am almost fully responsible for the codebase of all the applications I work with. However, I also frequently attend meetings where a typical question is "is this scenario possible", which I believe falls under the umbrella of solutions architecture.

    My chief problems are:

    1. I have no formal CS qualifications. This makes me feel like I am working in a field where, at a higher level, most people would know fundamentals that I do not have.
    2. I have no certifications for any of the tools that I'm working with. I have had to "learn as I go" for many of the tools that I'm working with, iterate, and move on.
    3. I have no reference points for best practice in any of the aforementioned areas. I have only done what makes the most sense to me with the tools I have.
    4. I have had to do a ton of research to determine the tools that I can best use to stand up these applications at a production level, which is a constant battle. I have to split my time between my constant meetings, my dev time and my research time, leaving nothing for personal development (no time to grind LC even if I wanted to).
    5. I am across many projects (standalone applications), so I am constantly context switching.

    My questions are therefore...

    1. How do I refine what I do so I can more clearly describe what I have to offer?
    2. What should a person of my experience level and exposure be worth in the current climate?
    3. Are there jobs that I can go to with similar, but smaller scopes?
    submitted by /u/icezackh
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    Help Desk Salary , should I expect more or is what Im getting about accurate?

    Posted: 30 Mar 2022 04:01 AM PDT

    Fresh out of Uni, currently working in a help desk role for about 5 months now in London. Currently getting paid around £22.5k($28k). I fix printers in the office, help with IT related issues whether it's software or hardware related also have a Sec+ certification and I'm just wondering, would I realistically be able to leave and get around 30 or even 26k or another help desk/Security role? Is this salary a little low or just right for someone of my experience?

    submitted by /u/Cenddel
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    What job should I be looking for in PNW, Will have masters/clearance/AF IT experience.

    Posted: 30 Mar 2022 02:38 AM PDT

    Please do not, berate me over these details.

    I want to find a high paying IT job that isn't super coding based/math based. —never coded, nor/ever wanted to— learn calculus.

    I know. It's kind of asinine. But I have to believe there are Mid/high level IT positions that don't require expert coding/"god" level math

    I will have Air Force (flying) IT experience. InfoSec/Scif/Comsec/ securing TS info experience. TS/SCI Security+ Master's in Cyber Security Bachelor's criminal justice Will be using Post 9/11 GI to get a Bachelor's in Info Systems

    I want to know what positions I should be looking for. And the salary I should try to negotiate for?

    I will be moving to Washington State.

    Thank you !

    submitted by /u/10ofclubsofalltrades
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    If you only work at a company for a short time, do you even include it on your resume?

    Posted: 29 Mar 2022 09:58 PM PDT

    Currently, I am entering my 3rd month at an MSP as a Help Desk Support. The job is nice, but I am looking to find another job that provides me with more relevant skills to what I want to do. The job only provides me with specializing into specific software for the most part, heck I would rather have typical help desk "my computer won't turn on" job because at least I can hone my skills and advance my career in the direction I want. So I've been applying to different jobs on indeed.

    I have my current job on my resume, but does it look bad to look for jobs while your current job you haven't been in long? Would that scare recruiters? If I took a job elsewhere, should I remove this current job entirely? It still has provided me decent experience, so I would like to have it mentioned, but if it's beneficial to leave it out then I will. Any help would be really appreciated!

    submitted by /u/TakeYourTime77
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    How does A+ compare to MCSA and other desired certifications?

    Posted: 30 Mar 2022 01:03 AM PDT

    Was looking for some positions and was seeing MCSA (Microsoft Certified Solutions Associate) and CCENT (Cisco Entry Networking Technician) as desired certifications. How do these compare to the A+? Can they even be compared or is A+ to broad?

    submitted by /u/Tuuuuuurow
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    Interview Soon for a Technical Support Analyst role. What should I expect?

    Posted: 30 Mar 2022 12:39 AM PDT

    I'm just wondering what questions I should expect, what reading I should do, etc. It's a software company that specializes in working with staffing firms. This is my very first IT job and I'm super nervous. This is the description of requirements:

    Answering incoming Bullhorn customer phone calls, asking questions and gathering information to quickly resolve issues. Researching a customer's technical issue, using your software product knowledge to help correct a problem, or escalate to a Bullhorn technical resource. Managing customer expectations regarding estimated response times for issue resolution. You have the ability to learn and articulate software-related and technical concepts. Bonus points for 1+ year work experience in delivering software support or experience with relational databases (SQL Server)

    Thanks guys!

    submitted by /u/explodinglights
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    Resume critique, looking for an entry level security job/ general IT if not available

    Posted: 29 Mar 2022 07:55 PM PDT

    Greetings - I'm about to graduate from my bachelors and have had a few phone screenings but not much more than that yet- I've been spam applying pretty much everywhere the last few weeks but without much luck. I figure I'd try and really look for some advice on how to make my resume better, any criticism would be very welcome! I have an appointment to get a resume review done with my academic advisor in the near future, but that was booked out a few weeks and figure I'd see what other recommendations other people would have. Thank you guys :)

    https://imgur.com/IDXCylX

    submitted by /u/AmethystAce11
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    Paid for resume writing, has proven to be worth it!

    Posted: 28 Mar 2022 08:56 PM PDT

    Hi all,

    I don't want to include who's services I used as a way for this to not appear as an advertisement.

    Before getting my resume done I had applied to hundreds of Security Analyst/Engineer positions with no responses.

    I paid someone to do my resume and with that new resume I applied to 10-15 jobs and within days already had 2 companies reply back wanting to schedule interviews.

    I'm 3 interviews deep with both companies, but it shows that all I needed was a good resume to get past that initial hump.

    Anyways, if you're struggling with job apps and no companies are replying you should revisit your resume.

    Edit: by the way, I'm not completely entry level. I have been in IT for around 2 years.

    submitted by /u/hellobabyshark
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    Resume critque, targetting Jr Network engineer/ Jr Sys admin roles in the DoD Space.

    Posted: 29 Mar 2022 03:32 PM PDT

    I've had a couple interviews but no call backs, I've probably sent out over 100 applications, and haven't received many responses. Please take a look at my resume.

    https://i.imgur.com/nQuWGbb.jpeg

    submitted by /u/BushidoBrown4747
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    Unsure on how to progress my career. I don't have a clear career progression to follow and I don't have anyone to ask for advice

    Posted: 29 Mar 2022 10:59 PM PDT

    I want to preface that I am very blessed to be in my current position. I am in a stable job that pays 85k a year. I want to grow professionally and increase my income but I just don't know how. I have 6 years of general experience within IT.

    I am currently working in an IT Operations role where I wear many different hats within the organization. I am involved in many different aspects of IT within the company from sprint planning, vendor management, incident resolution, managing the delivery of security fixes, building dashboards in our tools, approving changes, and process improvement to name a few. One of the few technical things I work with that I enjoy is Power Automate but those requests don't come in often.

    The reality is that I am spread to thin to really develop any expertise in one area. Most of the technical work is done by the contractors. I guess I lean into the management side of things but in reality I am just a middleman asking for updates and keeping the fires at bay. I don't feel like I bring much value and often times I sit idle wishing for something to do that is resume worthy. I am considered a "SME" for a lot of things but I really just regurgitate information from a system of record.

    I have spoken with my manager about assuming more work and responsibility. My manager doesn't really give me much to do. Most tasks he gives me can be accomplished within an hour or is dependent on the contractors doing the work anyways. I feel like an assistant.

    I have tried asking my manager about career progression but he never gives me a concrete answers and says I am doing great. My performance review reflects his opinion as well.

    So now I want to take matters into my own hands. I am flirting with the idea of pursuing certs during downtime. I just don't know how to pivot my career. Some certs I am considering pursuing are agile certs and ITIL. I just feel that I lack expertise to really level up in a desirable direction.

    Where should I go from here?

    submitted by /u/Alarming-Toe3452
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