IT Career Helpdesk to Jr. Cloud Engineer in 15 months - a hopefully helpful post |
- Helpdesk to Jr. Cloud Engineer in 15 months - a hopefully helpful post
- When should I start doing practice papers? (AWS CCP)
- nearly almost done with my cs degree, questions....
- IT Manager - No Pay Raise in 2 Years? Is it Time to Move On?
- I work full-time as a helpdesk but am returning to former job for some part-time work
- Anyone has moved from IT consulting to in-house, what’s your thoughts?
- Dedicated resource being used as pawn among upper management
- What should I expect from a Zoom panel interview for a full time help desk position?
- HELP | College Prof Electives~~~~~~~~~~~~~~~~~~~~~
- Best Tips for being a competent On-call Technical Engineer
- Is Best Buy Geek Squad a Place to Get Experience in the I.T. Field?
- Easy decent paying jobs advice for someone fed up with work?
- Should I work while getting a degree or should I put all of my time on my studies?
- Back gain for more resume help. My resume is being viewed, but not selected
- Coming Back to the U.K. after 10 years to begin I.T. career
- What job can I get with this knowledge (entry level)
| Helpdesk to Jr. Cloud Engineer in 15 months - a hopefully helpful post Posted: 19 Feb 2022 04:11 AM PST Hey everyone - I wanted to give back to the sub a little bit at least by sharing my tips and tricks from my journey in IT thus far. I started in IT from something completely unrelated in October 2020, accepting a Level 1 helpdesk job for a somewhat large company. I've posted before (actually posted this last month which seemed helpful). I started in IT by getting my CompTIA A+ cert, then progressing over time by additionally grabbing Network+, Microsoft Azure, 365 Fundamentals, Modern Desktop Admin, Azure Admin, and most recently, Security+. Recently, I was finally promoted off of helpdesk to a brand-new L3 internal position created for me, Jr. Cloud Engineer, with a focus on Microsoft Azure, 365, and Automation. Feel free to read over my last post I linked above for the details, but basically, my company which has historically been majorly on-premise, started projects to utilize Microsoft Azure services last year. Around the time this project was starting, I had recently attained my Azure Admin (AZ-104) cert. I talked to the VP/Director over the project since there were no admins or otherwise that were familiar with Azure, and told them I could do it. Looking back now, the fact that they agreed is insane. At that point, I had been in IT on helpdesk for about 8 months. I wanted to share a few of my tips and tricks here so that you can hopefully find the success you want in your career.
I don't want this to go super long, so I hope this helps you. Feel free to ask questions if you want, I want to help out however I can. Otherwise - thanks for reading! [link] [comments] |
| When should I start doing practice papers? (AWS CCP) Posted: 19 Feb 2022 01:47 AM PST Studying for my AWS CCP exam using Stephen Marek udemy course and purchased tutorial dojo papers. I'm 50% into the udemy course however I forgot some of the content. Do you suggest I just finish the course regardless and then do practice papers or go bsck to the start and go over it again? [link] [comments] |
| nearly almost done with my cs degree, questions.... Posted: 18 Feb 2022 11:42 PM PST After this semester, i am gonna have 100 credits done. I will then need only 20 for a BS in CS at a brick mortar school. This is my second year as a student. Ive been able to finish up fast by coming in with lots of credits from HS and doin 20 creds / semester. I feel very confident in networking and IT and i am debating like as i think it would look strange to graduate in 2.5 years as i only have 20 left without internships or what not for CS as CS seems very competitive. I also know lots of people in the CS program who are much better programmers than me. I figure to take a gap year or reduce down credits and become part time, meanwhile working at a NOC position? In the year i can also brush up on cs a little more like learn new stuff thats not taught in school. Whats your opinion? finish up in 2.5 years total or take a break and work a year as a NOC and take like 1 or 2 class a semester stalling it to nearly 4 years, but it will only cost reduce amount, i will not incur full tuition cost but only like 400$/credit which is the standard rate. I havent yet applied for noc type jobs as if it were to work i wouldnt be able to start right away, it would have to be a few months from now after this semester ends. Because its my second year, i am not that good with the whole resume and interview and applying for jobs process. Additionally, i think one of my parents may not think its a good idea and suggest minoring in math which i dont want to do as thats extra work like calc3,4,diff eq, which i am too tired to deal with. Opinions??? I know the CS field pays much more than IT, idk. I dont really like leetcode, but i assume idk... I mean its funny i think kids whose parents are programmers will excel well at programming. my dad is in networking so it seems im better or more confident networking versus programming. although i do like writing python scripts and been scraping stock data and what not. [link] [comments] |
| IT Manager - No Pay Raise in 2 Years? Is it Time to Move On? Posted: 19 Feb 2022 03:25 AM PST Hi IT Redditors! Just wanted to post this to get some advice and just vent a little. I work as an IT manager at a company for 4 years and they haven't given any raises in the past 2 years that I've worked there. Initially they said it was due to COVID but it doesn't seem like that is the situation. In my performance reviews, I've exceeded all my goals yet when I asked for more compensation due to performance I've been denied due to the company "Not having sufficient funds" and that "my salary is on the top end of the salary average" (I make $95k/yearly in WA state). The irony is the owner just bought a 1.5 million dollar yatch, yet cannot afford a wage increase. Also, I am the only IT person in my department, meaning if I leave, there would be no one to take my place and in my position I'm required to wear many hats (aka work lots of hours). Right now I fill the role of Help Desk, DevOps Engineer, Network Engineer, Dynamics 365 Consultant, MySQL database manager, Linux Admin, Sysadmin, LMS management, as well as VOIP Phone Management). Before the company went through a change of hands, they had 4 people working in the IT department. Now it is only me. I'm having one of those "Work hard, so your boss can buy one more lambo next year" moments, except it's a yatch instead and it's definitely giving me a bitter attitude toward my job. While I do enjoy the job and some of the people, the company favors family and friends over regular employees. Most of the employees are given the short end of the stick unless they are part of the friends/family program. This has made many employees in the company disgruntled, like myself. My gut is telling me to move on from the company as it is a dead end and that they don't value hard working employees. What do you recommend? [link] [comments] |
| I work full-time as a helpdesk but am returning to former job for some part-time work Posted: 19 Feb 2022 02:52 AM PST The reason why I left this job is the pay was $13.75 in 2019. I now thankfully make above average for helpdesk but saw the listing for part-time work for my former job and discussed which my current supervisor and they said it sounds like great extra income for the summer. I accepted this part-time job and did a small interview with my former supervisor and I asked if the pay had changed. He said he has told corporate they need to increase wage or it will become difficult to fill the spots. 3 years and the pay has gone up a $1.75/hour. 1 of the 4 from 2019 staff are still there. Still frustrating that entry level IT is still treated like this. Gas Stations here are paying $16 with a $500 bonus. [link] [comments] |
| Anyone has moved from IT consulting to in-house, what’s your thoughts? Posted: 18 Feb 2022 10:41 PM PST Anyone here regrets moving to in-house from it consulting? A lot of openings showing up for an in-house it position, reason why I ask is I'm worried that if i get any of the in-house position, I might get bored after a year or two. I'm hoping that this is my last employment move before I retire in 20-30yrs from now. [link] [comments] |
| Dedicated resource being used as pawn among upper management Posted: 18 Feb 2022 09:55 PM PST I'm fairly new to IT but not new to corporate politics. Have any of you ever been used as a pawn between departments? [link] [comments] |
| What should I expect from a Zoom panel interview for a full time help desk position? Posted: 19 Feb 2022 01:24 AM PST I had a phone interview recently and thought I did pretty badly, especially after not hearing back for a while. But to my surprise, I got an email today about the next stage of the hiring process which is a Zoom panel interview with the current team for 30 minutes and another 30 minute interview with a group of directors of IT. It is a full time entry level tier 1 help desk position at a university. I worked at a help desk part time for 6 months. Other than looking for commonly asked interview questions, do you have any other advice for me? What would you be looking for if you were the interviewer? Thanks for your help. [link] [comments] |
| HELP | College Prof Electives~~~~~~~~~~~~~~~~~~~~~ Posted: 18 Feb 2022 09:16 PM PST Heeeeey! I know this is not the best place to post but maybe some of you can help me. I am planning to take BS Information Tech and I saw these Prof Electives and I am somewhat deciding some that I would take.
We will choose 4 but I only had 3. (Event Driven Prog, OOP and Intro to Game Dev) I am not considering to choose the ones I strikethrough and for the rest and the 3 that I chose, can I ask if what are those about? Thanks in Advance! [link] [comments] |
| Best Tips for being a competent On-call Technical Engineer Posted: 18 Feb 2022 09:13 PM PST Had my first on-call shift and it was mostly a trial by fire. I'm a poor multitasker, but wanted to know if anyone has recommendations for organizing different responsibilities. At my job there are less important tasks I should be doing throughout my shift, then there are questions/issues for other employees at my company, and then there are the high severity issues which you have to drop everything for. I'd like the next time to go even smoother so I wanted to see if anyone has tips on how they get back into other low-priority tasks after dropping everything for a higher severity issue. (even advice on how you prepare before your shift would be helpful!) [link] [comments] |
| Is Best Buy Geek Squad a Place to Get Experience in the I.T. Field? Posted: 19 Feb 2022 12:32 AM PST I've gotten an interview with BestBuy immediately after applying with my qualifications and still no helpdesk :( Would it still be an I.T. environment, and can I use it for future experience? [link] [comments] |
| Easy decent paying jobs advice for someone fed up with work? Posted: 19 Feb 2022 12:09 AM PST Hey everyone, looking for advice on IT jobs that pay decent and that aren't Sys admin roles. I currently work as a technical support engineer for amazon, and I'm getting worked to the absolute bone. They pay is decent (92k TC). There are high severance calls everyday that your paged for, always 15 complex tickets maxed out on everyone's queue all the time, and 300+ backlog of tickets. The breadth of knowledge and problem solving we have to do is astounding, as imo it's the same degree of difficulty as software dev. Everyday it's Linux scripting, SQL queries, and at least 3 meetings a day. Looking for a position that pays at least 65k and is just laid back. I worked helpdesk as a student worker in college and really enjoyed it as I just chilled on the job all day. I have a degree in electrical engineering and have work experience in software dev. I'm sorry if this sounds lazy. But my reasons on slowing things down is that I have depression so it makes it extremely draining to always be working that much at that level. Don't want to to stick with amazon as every branch of IT, (cloud support, FC IT, etc. )are all overwhelmed with work here. Same goes for software dev jobs there. I really think just having a slow easygoing job is best for my personal mental health. Please name jobs with actual titles that I can look for. Idc what I do as long as it's easygoing. Learning is not an issue either, I'm confident I can pick up experience and learn whatever i need to make any job happen. [link] [comments] |
| Should I work while getting a degree or should I put all of my time on my studies? Posted: 18 Feb 2022 11:54 PM PST For background: I'm a freshman Information Systems student in the Philippines. I study in a not so reputable university (honestly, it's viewed as a meh uni). However, I can teach myself well enough to compensate for the school's lack of guidance. My parents work in Dubai (their salary isn't that big but fairly good for Filipino standards). The thing is, they offered me to work there while getting my degree in a Philippine-accredited distance learning college there. That degree is AB in Information Technology. However, that program seems like shady to me. I weighed to pros and cons and for easy comparison, this is what I'll get: If I continue studying here in the PH: -They pay for my uni. -More time improving my skills. -mediocre uni reputation -no companies to do internships (like seriously) -I'll still go to Dubai after my graduation and look for entry level jobs there. If I go to Dubai -I'll study in a flexible distance learning degree (still Filipino College, only based in Dubai). -I can start working right away. (My parents have some connections but not in IT though) -More job opportunities (entry level salary there equals to entry-mid salary here in PH honestly) -I think there are more internships there. *Also, I think I would get certifications if my decision is finalized. So if you were in my shoes, what would you do? [link] [comments] |
| Back gain for more resume help. My resume is being viewed, but not selected Posted: 18 Feb 2022 11:47 PM PST So, in my first post, I got a lot of great advice. To recap, I downplayed my old caregiver job, fluffed up my current nursing home administrator job and added a few more roles relating specifically to IT work. I worked on my intro a bit, added on more reference and shrunk the entire thing down to about a page and 4 lines (the references unfortunately spilled over to the second page, but everything else managed to fit on the first one). Someone suggested I remove the certs I have yet to obtain and instead talk about the certs I'm currently working on in the top portion rather than filling half the page with a bunch of certs I haven't gotten yet, so I listened. Judging by the notifications I saw from Indeed and Linkedin, I've applied to maybe 50+ job listings and maybe a third of them actually looked at my application, which is not bad. I'm not complaining. I landed my first interview on February 1st. It was kind of a soft interview and the company's IT admin praised my knowledge. Mentioning task manager and rewording the comptia 7 step troubleshooting method in my own way grabbed his attention when he presented me with a help desk scenario. He at first thought all I knew was theory, but I informed him that I did have hands on work using virtual machines and packet tracer, even if I haven't worked in a real world IT environment, aside from the basic networking I do as part of my nursing administrator job. So it looks like I left a solid impression but he ended the interview saying he has a stack of resumes to go through and he'll get back to me. One company responded to my application and asked me a series of questions, which I have attached in the link below, but no call back. So, that was the second revision of my resume, I edited it one more time earlier this week because I just passed the Network+ and so I added it to the list of certs, and deleted the part about me studying for it from the intro. I haven't yet used the latest version to apply to jobs, but it's not that much different than the one before. So based on the long story, what about my resume is turning off potential employers? Here's the link to my resume. Also, ignore the incorrect year I put on my network+ cert. I've corrected that already. [link] [comments] |
| Coming Back to the U.K. after 10 years to begin I.T. career Posted: 18 Feb 2022 10:48 PM PST Hello! As the title says I'm looking to come back to the UK after living abroad for a decade. I've been doing contractual work but as I'm getting older I'm looking to settle down in a stable career field and prepare my pension back in my home country. I've amassed some certs to help me break out onto the field. Before I get back though I'd like to begin my job hunt. Where would some websites or recruiters on the internet be that I could reach out to before even arriving back? I like to have everything planned out as much as possible before arriving. Thanks for any help on this. I'll follow-up on any resources shared! [link] [comments] |
| What job can I get with this knowledge (entry level) Posted: 18 Feb 2022 10:37 PM PST
These are skills & certs that I will gain this year from classes at university. [link] [comments] |
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