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    Thursday, October 28, 2021

    IT Career Black people in IT, have you ever had issues regarding your hair?

    IT Career Black people in IT, have you ever had issues regarding your hair?


    Black people in IT, have you ever had issues regarding your hair?

    Posted: 28 Oct 2021 07:40 AM PDT

    I'm interviewing for some government contracting jobs and I'm curious on other peoples experience. Some context for my situation, small amount of client facing, casual environment.

    This is mainly geared towards those with unique styles. Such as twists, locks, high top fade, etc.

    Any insight would be appreciated.

    submitted by /u/Marktheory
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    Most career questions posts here are from people without certs or with very basic certs

    Posted: 28 Oct 2021 05:29 AM PDT

    This isn't about talking down on beginners as I am one myself

    I'm preparing to take the CCNA exam, so I'm always looking for posts from people in similar situations but they're so rare !

    Is it because CCNA is so in demand they find a job easily or.. CCNA is no NOT in demand nobody's really considering ?

    submitted by /u/TheArabCanadian
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    I’m burned out at my current job. Anyone else feel this way?

    Posted: 27 Oct 2021 08:16 PM PDT

    I'm burned out. Simple as that. My company keeps bringing in more and more clients/work without the proper staff to support that work. I have well over 100 open tickets in my queue I don't think I'll ever get to. Every time I start working on something I get interrupted with another request. I feel like I half-ass everything but in reality I'm putting in more work than I can take.

    I've been skipping lunch for months trying to catch up. Today I worked 12 hours and made no progress to issues that came in before today.

    I value my work/life balance. If I'm supposed to be done at 5, and I am not working on something urgent, I will leave at 5. But I'm still getting burned out. I feel like there's nothing I can do to catch up.

    Can someone please tell me how I'm supposed to cope with this? I feel unhealthy.

    submitted by /u/MrCiege
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    Software Engineer or Sys Admin - Which is the best choice?

    Posted: 28 Oct 2021 06:47 AM PDT

    Greetings!

    I'm having a hard time deciding which one to truly pursue because I like coding, breaking things and fixing them. Long hours working doesn't bother me, but I am very creative. I like to create things or help others build things that they vision in their minds. Example Im working on an app that can turn your stove on remotely and/or turn it off as well. I'm constantly looking at things and saying "I could create an app for that" or "This would make people's lives so much easier with an app"

    Also I do have an interest in sys admin too. At the job that I am at I am learning about server stuff, working on a little bash and PowerShell to automate tasks that I think are worth it. So it's like Which one do I choose?

    Money is not as much a deciding factor for me. I live by the motto "If you do what you love, you will never work a day in your life." But I also realize that things are changing and the jobs we have now won't be here in 10-15 years. So its good to have a "in demand" skill that you can use.

    submitted by /u/DarthSh3nn
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    Is it bad if I ask what the salary is to those LinkedIn recruiters that message me?

    Posted: 28 Oct 2021 02:19 AM PDT

    I just want to get to the point as I am not really looking for another job, but I am interested in what they have to offer.

    submitted by /u/Emiath
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    do you ever get calls about companies receiving your application that you don't remember applying too?

    Posted: 28 Oct 2021 10:19 AM PDT

    I got a call the other day about a company that received my application and wanted to possibly schedule an interview. I looked at my list of applications and couldn't find it. I looked up the company and it appears to be a small accounting firm start up. they seem legit but I just don't remember applying.

    I have used recruiting companies like Robert Half but I've had recruiters from Robert Half call me to discuss it, not someone from the actual company. Is this normal? I'm not sure where they got my application or what the job title is.

    they called me again this morning but I couldn't answer. every time I call back, they don't answer.

    submitted by /u/ThatBaconGirl
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    Network Engineer To Full Remote Looking For Inspiration

    Posted: 28 Oct 2021 07:06 AM PDT

    Hey guys, I've recently taken an inventory of my life and I've decided that remote work would be what would make me most happy. I've been working as a network engineer for about a year now and I love it, but I want to be able to work fully remotely. I want to not have to start all the way over from scratch again. What would be some options to branch out from a Cisco network engineer that works with Palo Alto firewalls? Assume I have a CCNA and a PCNSA. I really enjoy writing code as well. What would you do if you were me?

    Thanks

    submitted by /u/Phasert
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    IT degree vs Computer Information Systems. What's the difference?

    Posted: 28 Oct 2021 10:40 AM PDT

    I just wanted to ask is there a difference between an IT degree and Computer Information Systems (management information systems)?

    submitted by /u/ConnorMcgarret
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    Trouble breaking into desktop support (Canada query/Whinging)

    Posted: 28 Oct 2021 10:27 AM PDT

    Sorry, this is going to be another 'switching to IT' type post/question.

    I was working for a major multi-function device company for the past 20 years about half of which was as a field tech fixing MFDs and the other half as a either a product specialist, a network specialist or a supervisor. I got laid off thanks to Covid tanking our metrics and revenue and so I'm trying to segue over into IT as it was always more my idea of where I would end up when I started at tech college.

    I have a decent amount of experience with IT/desktop support scenarios but no actual job in my resume that says 'desktop support' but in my various positions I have done remote support with LogMeIn fixing print queues, shared folders, tweaking user accounts as well as on site network and PC troubleshooting. I taught a network basics course to over 60 other techs. I was gearing up my certs game and got my A+ before I was let go and am still working on my Network+ and Sec+. I don't have any kind of university degree and my tech college certificate is in electronics and computer repair and 21 years old.

    I've sent out a tonne (100+ for sure) applications via LInkedin, Indeed and others and gotten 4 in person interviews and no follow ups or offers. Virtually all of the job postings are looking for at least a bachelors even for desktop support jobs (I'm in Canada and this seems to be a Canada thing, I've looked in some US states and the bar to entry seems much lower) so I've been sending my app in anyway but I'm beginning to think without getting at least a bachelor, miraculously finding out I happen to know someone who is a hiring agent for a MSP company or moving to the US I'm going to be grinding fruitlessly away trying to land a job I'll never get past the AI filters.

    I don't even know what my question is at this point, I guess I'm just wondering if this is commonplace here in Canada or not and if anyone has any ideas on how to move forward?

    submitted by /u/DomJudex
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    Salary regarding Managed services vs Professional services

    Posted: 28 Oct 2021 10:23 AM PDT

    As the title states, is there a salary difference between the two services.

    submitted by /u/Quscoo
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    Why does it seem so difficult to get employers to “get it” regarding remote work?

    Posted: 28 Oct 2021 10:16 AM PDT

    My company reopened the offices this month and there's an uncertainty about when we're going to be asked to come back to the office. Supposedly it's 1-2 days a week, but nothing concrete. There is a form you can submit to request full time remote, but it's up to your manager, and if your manager likes being in the office, you're fucked.

    Ever since they opened, executives keep saying on video calls things like "we are so happy to see colleagues back in the office." And "we are thrilled the office is open and we know you are too."

    I don't know about you guys but when I hear passive aggressive comments like this it makes me immediately go on LinkedIn and weigh my options.

    Why is it so fucking hard to get companies on board here? If I can do my job per your words "at a very high level" for 20 months, why change things? Why force the issue in the midst of record turnover? Do companies not care about having to onboard new hires every 6 months?

    Maybe this is simpler than I realize. I get it, companies want power. They want control. They don't like people at home because it hurts the value of middle managers and the offices don't pay for themselves.

    I'm just struggling to deal with this whole return to office conversation. Hope to get some insight from you all on what you're seeing and whether you think landing a fully remote job is more obtainable now than it has been in years past.

    submitted by /u/SativaSammy
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    What are the usual IT or IT security interview questions that are asked?

    Posted: 27 Oct 2021 06:48 PM PDT

    Hello everyone,

    I'm expecting to interview at a company soon for a security Analyst position. If I get it, it'll be my first job in IT security- which is something I'm wanting to specialize and grow in.

    Could anyone give me interview questions that you may normally expect from a position like this? Even generic ones any company for any position asks is fine too- it's been awhile since I've interviewed anywhere, I'm rusty.. but I really want this job!

    submitted by /u/AnthraxPrime6
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    I got my first IT job. IT service desk L1 position at The Home Depot.

    Posted: 28 Oct 2021 10:02 AM PDT

    I just landed my first IT position as a L1 IT Service Desk agent at The Home Depot. Does anyone have any experience with them that could give me a glimpse into what a normal day there looks like???

    submitted by /u/KayEyeInGee26
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    How many of you just take contract work and decide not to work all year round?

    Posted: 28 Oct 2021 08:09 AM PDT

    So I love cybersec but I don't see myself ever being able to work full time (for a super extended period of time) I value my free time way more than I do money or materials. I know that can always change but my dream would be to work half of the year and not the other half. Or find some sort of balance that doesn't require me to burn myself out completely before I'm 40 (I'm 25 lol) Thanks for any input! :)

    submitted by /u/bbgorl666
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    Looking for a little advice on career / money etc. I'm not sure I'm on the right track

    Posted: 28 Oct 2021 07:58 AM PDT

    North East, LCOL area. Avg household income is 50K (for salary references)

    15 years of experience but job hopper. Quick summary:

    2005 - First gig, deployment contract $14/hr
    2006 - Desktop Support contract $12/hr
    2007 - Helpdesk $17/hr FTE
    2007 - App Support contract $13/hr
    2008 - Contract desktop support, $15/hr
    2008 - Contract desktop support $17/hr
    2008 - FTE, Helpdesk $14/hr
    2010 - Same company, moved to ISP NOC $18/hr
    2011 - FTE, $24/hr moved to new ISP at request of a friend $24/hr
    2011 - didnt work out at ISP moved to small voip company $48K salary
    2012 - Left small voip company to a cisco VAR $(50K)
    2012 - left VAR went to contract job for ($66K)
    2012 - left contract went to MSP $70K salary doing primarily networking
    2013 - Was let go from MSP, went to new MSP $65K
    2013 - Was let go due to billables, moved to new MSP $55K
    2014 - Friend of mine had a company and wanted to do MSP stuff, went in to head that up $50K
    2015 - MSP business didn't do shit, got let go.
    2015 - Network Admin for small software company $70K
    2016 - Got let go, (really didn't need a net admin) went back to contracting
    2016-2018 just did short term contracts doing whatever I could (networking, sysadmin, etc) 50-75K
    2018 - MSP job doing networking, systems etc. $80K
    2021 - Was laid off, collected unemployment for 6 months.
    2021 - Contract job just started $60/hr doing network documentation (no config, no other tech work)

    So as you can see ... I'm fucked. My job history is so terrible I need to lie and consolidate on my resume which is fine... but I'm tired. I'm tired of companies either abusing me, or using me; Now early on in my career I wanted to ramp my salary up as fast as possible so I jumped and jumped trying to hit some magic $$ in my head.. I think 50K; but then with a family I had to keep going.. so when I wasn't getting what I needed, I left; or slacked off, got fired.. or didn't take shit from my bosses.

    I see some folks been in IT like 5 years and make 100K and I'm thinking damn.. where did I go wrong? My skillset is primarily in networking but.. smaller scale. Systems admin work, small scale.

    Where do I go from here? I'm definitely feeling like I'm just repeating the past and I'm in this loop of bullshit..

    submitted by /u/LowerSpecial
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    Integrating with a Department that has been together for 15+ years?

    Posted: 28 Oct 2021 07:37 AM PDT

    Hi all,

    I'm in a position I've never been in, and I'm hoping someone can give me tips to salvage this situation. I'm a systems admin by trade. I started my career in web development nearly 20 years ago, and then transitioned to working for a couple of consulting firms, first doing development work then leading deployment teams and doing project management. Finally, 7 years ago I became the systems administrator for a small vocational school system. That system folded, unfortunately, and I was left unemployed.

    I cast my net, but the IT market in my area is always atrocious, and it was abysmal this time. I was underbid, or there were attempts to combine positions once people saw my resume (I had a company try to make me a COBOL coder for 18 an hour when I had applied for tier 2 help desk).

    Anyway, I landed at an engineering company as a "Desktop Support Specialist". It's a major step down career wise, but it's the best pay I could find. The problem is that the IT team have all been together for 15+ years, and some longer.

    They put this place together, they know the quirks, there is no decent documentation or formal processes, and I'm an outsider.

    The lead person seems to either dislike or ignore me. I'm basically yelled over, have tickets taken from me at what are supposed to be my sites (we don't have tickets, incidents are done via email), etc.

    Does anyone have any ideas for salvaging this situation? I already know I don't plan to be here forever. I had hoped it'd be like my last job, and a sort of forever home, but I know that's out the window. But I need to be able to stay here long enough to pay down some bills, get some certs, and get my career back on track.

    submitted by /u/khantroll1
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    Would you guys take the sure thing 50/hr full time job or stay at a contract to hire 45/hr with chance to convert to 140k?

    Posted: 27 Oct 2021 09:16 PM PDT

    The second job is super political and ruthless, and the other job is not leader ship but stable... I have no idea what I want right now.

    submitted by /u/mimic751
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    JW Player - Support Engineer First Interview Help !

    Posted: 27 Oct 2021 09:05 PM PDT

    Hey guys, I have my first zoom interview with JW tommorrow for the support engineer position. I have a CS degree, but I am aiming to get into cybersecurity eventually. Any insight/tips I should follow to be prepared? Thanks.

    submitted by /u/SuspiciousLeading663
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    Migrating from Helpdesk to a Business Analyst position - how to migrate if no one wants to have an unexperienced BA?

    Posted: 27 Oct 2021 10:00 PM PDT

    Reposting because my last post didn't have any answers :(

    Hello everyone,

    I've been working in the last 7 years in Helpdesk positions, and I want to migrate to a BA position after learning a bit about it from a friend. I've been doing some courses on Udemy, and finding contents on Youtube, but my biggest weakness is that I don't have experience - neither in this position or in the industry. My 10 years on IT don't seem to count much for these positions (7 to 8 in helpdesk, almost 2 as a webdev). I have an IT diploma and some certifications (listed below).

    Any input is welcome. I'm trying to migrate to this position in order to finally start climbing up the staircase called "my carreer" and leave a job where I need to work on weekend shifts and weird hours.

    I recently got the PSM (Professional Scrum Master) and SFC (Scrum Fundamentals) certifications, and I'm also certified on Itil v3. What are some good trainings and certs to have on my resume for this position, that can count a bit since I don't have the much necessary experience?

    Any experiences and stories that you guys would want to share will be much appreciated as well.

    Thanks a lot in advance to everyone for the inputs, and please don't hesitate to ask if you need more info from me. Also sorry for any mistakes, english is not my first language.

    submitted by /u/SgtKarlin
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    Job didn't want to pay me more, so I found someone that would!

    Posted: 27 Oct 2021 11:27 AM PDT

    I work for a mid sized company mainly out of the Midwest but I'm in their PNW region. I took my first vacation in 2 years and came back to find that my only other IT coworker in the region, the tier two to my tier one, was fired abruptly. Since then I've been doing two people's work and although I've asked I haven't gotten any extra money (well they did generously gave me a 1% raise). I started looking for a new just b the moment the denied any raise and I just got a job! Moving up to a tier two and getting a third more an hour then my current position!

    submitted by /u/FoldedToadFroth
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    How do I get started with getting into IT when I have been a retail manager for years and have NO recent experience

    Posted: 28 Oct 2021 05:20 AM PDT

    At some point I would like to join our companies IT team, and I don't know where to start. I've been a retail manager for years, and I've only used a Mac at home. I would have to again learn how to use windows, and then start trying to learn it. Is there some kind of beginner class that starts with how to use your windows pc, and then start learning how to troubleshoot? I built a pc back in 2009 so it's been a very long time. I've considered selling my brand new MacBook and getting a windows laptop just to get familiar again. Any you tubers I could watch just to get my feet wet?

    submitted by /u/jcortright1
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    Dilemma between 2 offers, 1 is a end user support/sysadmin role while the other is a cloud engineer role

    Posted: 28 Oct 2021 01:16 AM PDT

    Technically 1 offer is already at hand (end user/sysadmin role) while the other can only get back to me next week (cloud engineer role). The sysadmin role is a new position which means I can learn a lot and roll-out new things and also they are starting to integrate Azure AD which means I get to have hands on in Azure as well.

    The second "offer" is direct to cloud engineer meaning I get to touch on AWS, Azure, GCP, Nutanix, etc. They are still considering me but can only get back to me next week.

    Which one would be best?

    For reference I have 1 month of sysadmin (company didn't work out) experience and 8 months of solarwinds implementation.

    submitted by /u/twohandedweapons
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    23 applications later.... 3 interviews later... and still no job.

    Posted: 27 Oct 2021 02:12 PM PDT

    Soon to be a graduated MIS student from a state uni, and man is it tough out here. For reference I'm in the LA area and currently all we here is how "its recruiting season" and so many post about "we have so many unfilled positions. PLEASE APPLY!"

    Like okay? I applied and all my resume got was downloaded and thats all. I do not get how entry level positions want people with so many requirements. I took the advice of:

    Resume workships

    LinkedIn profile set up (even paid for the premium version whatever the fuck its called)

    Sent messages to recruiters (got ghosted all times but once)

    worked on my interview skills.

    and so far nada. zip. jack shit. I did have 3 interviews, one regular interview and i made the second interview for the second company. I think it all went well except one question where I mixed up modems and routers (they laughed, it was a small mix up still got the questions right)

    This just made it worse because GETTING GHOSTED IS WORSE THAN GETTING REJECTION OFFERS.

    Like at least some companies rejected me, but to interview and not be rejected just ghosted leaves my hopes very high just to be let down very low.

    Just a rant, idk how I'm suppose to get that foot in the door to finally begin a IT career. At 23 (turning 24 in 2 months) it starts to get discouraging. Makes you wish you chose a different major or maybe a blue collard job.

    submitted by /u/prodiggity_
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