IT Career [July 2021] Ask the Experts - IT Management |
- [July 2021] Ask the Experts - IT Management
- What do I need to do to get to sysadmin level positions?
- Computer Engineer worth the 5 years for support/infrastructure career?
- I can't get a help desk job. I have only self taught experience and currently attending community college.
- Is it true that there is no work life balance in cyber security?
- Thinking of leaving my oil industry career (28) (US)
- How much detail should you give why you are leaving your job?
- Cyber security analyst right out of college? Anything helps.
- Already doing general PC repair work, moving into the onsite/mail in phase and I have questions.
- Feeling unsure about IT again after moving to tier2. Did I choose wrong career?
- I have strong belief that in future, security and cloud will be the most important sector that will be the most crucial role in any business to have a credible professional in, my question is, Which path should i pursue first and how can i get there?
- Has anyone found a job willing to pay for your A+ or other cert? I'm willing to pay for the test myself and I'm currently taking a free online course to study for the A+ but it seems like all jobs have experience required. If you have found a job like this, how did it go? How was management?
- Does being certified after passing an exam (CISSP,CISM,etc.) matter?
- Stick it out? Or leaving hoping to find a traditional position?
- Certificates beneficial to go along with associates?
- No degree, my employer (not IT) is offering to pay for any certs/training I want. What should I go for to ensure a decent paying job?
- Is IT Help Desk useless for an IT Business Analyst role? Did I make a mistake?
- How to respond to time management and task prioritization questions?
- Having multiple projects on my LinkedIn profile, can it hurt my career progression ?
- Best intermediate/advanced courses for Jira Software & Service management (cloud) at current?
- Hope it's not OT: side IT job while doing the internship
- Career/Training advice for someone with 20 years in IT
- Will Application Support open up more opportunities for me in IT? Where can I go from here?
- Azure Administrator vs Amazon Certified Solutions Architect?
| [July 2021] Ask the Experts - IT Management Posted: 19 Jul 2021 01:12 AM PDT Do you have an interest in IT Management as a job or career choice? Are there things that you have wanted to know but not been able to find a resource to ask? Some scenarios for potential questions:
Ask the Experts is an opportunity for the community to answer questions for each other or provide general advice on their respective field to people interested in joining your ranks. NOTE: Experts when you answer, please give an indication of your experience in the field. Example:
MOD NOTE: This is part of a weekly series. Next week is Networking. [link] [comments]  |
| What do I need to do to get to sysadmin level positions? Posted: 19 Jul 2021 07:33 AM PDT So I'm unhappy with my job but I'm not sure what to do to get out of it? I'm working as a Service Desk analyst in title but I do a ton of systems administration stuff in resonsibility. I think I want to continue my systems adminstration work and move on in that line but, I'm not sure what to do. I've been doing this for two and a half years now and I have made great strides, my team leads and senior techs think I'm doing a great job, my manager does too. I don't have any certs and I am working on my associates degree. What can I do for now that'll get me to move up the ladder to where I want to be? What skills should I work on? I have some experience in Linux, Citrix, Exchange, AD, desktop support and a little networking. I'm trying to learn powershell and python but I've been tired after work so I haven't had much luck with making progress. [link] [comments]  |
| Computer Engineer worth the 5 years for support/infrastructure career? Posted: 19 Jul 2021 05:39 AM PDT I want to get a better job in network/sysadmin/security/cloud, I don't know what to focus yet, i am studying CCNA and i've started a "analysis and system development" course of 2 years, it's a technology / associate degree, and I don't know if it will be recognized in the future. I already have 5 years of experience as a "technician", I did a IT technician course for 1.5years when I was in the high school, and that brings me in the field as a desktop support, them I am in a industry now doing more things as a sysadmin/networkadmin, dealing with servers, networks, and desktop/user support too. I am all in one IT guy in my current job, but hired as a "technician" because I don't have a degree yet. Do companies will care in future if I have associate degree or engineer degree or it doesn't matter? Or I can try to finish this 2 years degree and try to do a Master in CS after that too, it will be more valuable than engineer? [link] [comments]  |
| Posted: 19 Jul 2021 07:57 AM PDT I've applied to over 40 help desk jobs in my area and haven't even got a call. I have self taught experience in computer hardware and computer software. I will upload my resume if anyone wants to help me with that. Any help will be gladly appreciated. I don't have any certs I just have self taught knowledge. I'm also attending community college for an AAS in IST. Here is my resume with all the personal info removed. https://docdro.id/6wTurWi [link] [comments]  |
| Is it true that there is no work life balance in cyber security? Posted: 18 Jul 2021 09:07 PM PDT This is one thing that admittedly kinda scares me. Is it true that there is absolutely no work life balance in cyber security, or is it largely a myth? Personally in my limited understanding, I feel it is true because an attack can happen literally anytime. This means you need to be on standby for when such an attack occurs. Its just the nature of cyber security. Compare this to other jobs such as software developers, where there really isnt any sort of urgency (excluding project deadline etc since this happens in all jobs). From this perspective, software developers have really good work life balance vs cyber security Just another extra question ive been wanting to ask - when people say you need continuous learning in cyber security, just how much is it? Every 6 months? Less or more? TLDR:
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| Thinking of leaving my oil industry career (28) (US) Posted: 19 Jul 2021 02:33 AM PDT Hello! Hoping to find some guidance and hear what others have to say. I'm 28 years old and work in a oil refinery for a major company in the California. I currently make over $100k and can make up to $130k+ with overtime however, my family/personal life and the physical and mental strain of this job ruins me. Not only that but I just don't fit in here, let alone I'll probably end up with cancer later in life being here. I grew up always thinking I'd follow my dads footsteps and be in the IT industry (my dad is a Sr. Database admin), but I ended up landing this job. I'm at a point where I'm looking at options in a career change but not sure where to start. My dad used to teach me things on Linux (Ubuntu, Mint) when I was younger and I enjoyed it. These days, network, security, and cloud based seems interesting to me. But am I too late? Too old? How would I even go about this while working my current job. Not really sure what to do, where to start, or who to talk to. [link] [comments]  |
| How much detail should you give why you are leaving your job? Posted: 19 Jul 2021 02:31 AM PDT I intend to give my notice today as I interviewed and was offered another position which I want but will it sound bad if I go " yeah I've been offered a position elsewhere " Also should I even tell my new employer about my work there? It's been about 3/4 weeks so I haven't included it on my CV. I'm doing the full notice period and will try leave on good terms however I'd rather use my references from my previous position as I've worked there longer. I'm only leaving this job for the sole reason of not liking it. [link] [comments]  |
| Cyber security analyst right out of college? Anything helps. Posted: 19 Jul 2021 08:19 AM PDT Hello everyone, I plan on taking the cyber security route and am currently in college majoring in computer information systems. I plan on taking my comptia security plus. Any advice on what to do to potentially get a good career right out of college? Anything helps! Thanks guys. [link] [comments]  |
| Already doing general PC repair work, moving into the onsite/mail in phase and I have questions. Posted: 19 Jul 2021 05:50 AM PDT Hi, currently I run a PC/Mobile phone repair business in my town in which I get on average 1-2 calls a day, I see it to be more lucrative and can make more money by doing onsite visits and getting stuff to repair through the mail. Questions below if anyone could help me out. Thanks in advance!
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| Feeling unsure about IT again after moving to tier2. Did I choose wrong career? Posted: 18 Jul 2021 05:37 PM PDT I graduated with BS in IT in 2019. since then I worked tier1 and recently moved to tier2. Teir1 was brutal. 25-30 calls a day and a lot of pressure from management. Issues became boring and mundane. Anything interesting was escalated. Well I got promoted and it was exciting. I thought maybe I would be more happy with my job. At first I was. I could spend hours on one issue and much less pressure. After I got a hang of some of it I have begun to feel bored. Order a tech, order new hardware, yada yada. Yes, there is a lot I dont know on my team, but when I get stuck on something I feel my team is busy. I;ve been stuck on a ticket and brought it up to my boss and still stuck on it for weeks. I've thought that maybe If I moved into networking I would enjoy that more, but I struggle to want to bring this stuff home. So I've tried studying for the CCNA twice, each time I spent a couple months studying and then stopped. Just feel uninterested. I can only take so much of the tech stuff. I'm not overly passionate about it. I got into it because it made sense to me. Now I often feel I'm wasting away behind a cubicle or at my desk at home when I wfh. I struggle to care or stay focused at work. I have this desire to do work that matters to me and so far IT hasn't scratched that itch. Maybe the right company would help. I just feel isolated and trapped behind a desk all day. I enjoy the troubleshooting aspect, but overall I'm struggling for feel fulfilled in my work. I want to like this, I really do. Its a solid career choice. I just dont feel that great about doing this long-term. I also value a work life balance and some of the random after hour stuff I end up needing to do is killing that for me. Maybe I need to try a different company? I applied for local government job this weekend thinking maybe that would be a good fit. If my job could have more face to face people interaction I think I would enjoy it more. Maybe work for a school or something? I just really struggle sitting behind desk all day. I just worry. If I cant bring myself to study outside of work where is my career going? Will I stay stuck in help desk? This career has been impacting my mental health. I have thought about changing careers a lot since graduating. I just dont know what I would do. I dont know if this is all signs that I need to consider a different career or not. Like Im thinking about maybe MPA/MPP to work with public policy. But my IT career is already has forward momentum. I wish I could enjoy it. [link] [comments]  |
| Posted: 18 Jul 2021 11:23 PM PDT I'm currently work as IT executive and wonder how can i get achieved my end goals as a cloud security professional, since that sector is what i seem would play crucial role in every business to have. I'm thinking of certificate , role and expertise that would help me get prepared and eventually get me into cloud security. Can anyone suggest the recommended cloud, security and other certificate that i should focus and pursue in recommended order [link] [comments]  |
| Posted: 19 Jul 2021 08:20 AM PDT How was it finding a job after your experience? Is there something else I could study to impress in any interviews? Thanks all, I'm really looking forward into starting a career in IT [link] [comments]  |
| Does being certified after passing an exam (CISSP,CISM,etc.) matter? Posted: 19 Jul 2021 05:23 AM PDT After passing a certification exam, is it necessary to pay to get certified and maintain CPE? [link] [comments]  |
| Stick it out? Or leaving hoping to find a traditional position? Posted: 19 Jul 2021 05:27 AM PDT I was recently hired as an User Support Specialist for a school district. I will be assigned to a school that is 25 mins, no traffic from my home making less than 30k annually. I don't officially start until the beginning of the school year but I've been training and covering as a sub. I've learnt that the organization lacks structure and things are kinda learn as you go. Being that this is my first IT position, I'm uncomfortable about the lack of structure and direction. I've found in my previous position that when too many things are up for interpretation, management tends to use that to their advantage. Also some of the tasks that are required for the position are things that I have no clue about. I am thinking about giving up the position. I came to thing community for some guidance, am I letting my anxiety get the best of me or should I stick it out and gain the experience? [link] [comments]  |
| Certificates beneficial to go along with associates? Posted: 19 Jul 2021 08:38 AM PDT I am considering attending community college, more specifically getting an associate's in computer security and networking. Along with the degree though they offer multiple certificates. They include: Cloud computing, Microsoft windows networking technician, Cyber security, Computer hardware technician, Computer network technician, Unix network administrator My question are these certificates worth it and would any help my career prospects. I'm mainly interested in the cyber security and Unix network administrator career paths but would be fine with completing any as long as they helped further my career. They also offer associates in computer science, computer support specialist, computer technology, as and database management. Would any of those have better career prospects? [link] [comments]  |
| Posted: 19 Jul 2021 07:56 AM PDT Im happy with any field or job title, what I want above all is decent pay and security. What certification would make me in demand and would make a job search in the field trivial? [link] [comments]  |
| Is IT Help Desk useless for an IT Business Analyst role? Did I make a mistake? Posted: 19 Jul 2021 10:26 AM PDT To preface, I have a Bachelor's in Computer's and Information Technology, however my university offered specialized tracks, and I chose the system analysis path. Basically, all throughout my education I learned the basics of SQL, use cases, UML diagrams, business requirements gathering, as well as some fundamental coding in JAVA and C. I assume these are business analyst/system analyst related topics. My resume is filled with class projects relating to BA/System Analysis too, and I did the ECBA (Entry Certificate in BA) while I was in school too. However, I did not manage to procure an internship while I was in school. Probably mostly due to complacency/anxiety, bad interview skills, and perhaps some bad luck. I am now in a much better mental state regarding interviews. I realized most Business Analyst roles require 1-3 years of experience, which I did not have (I just recently found out that I shouldn't have been discouraged by this and should've applied anyway). In order to gain experience, I thought the logical thing to do was to start from the ground up at an entry level Help Desk role. From what I gathered, this is the de-facto entry level job in the IT field, so I went with it. The next few months after graduating, I did my CompTIA A+, and managed to land a temporary Service Desk Technician role, lasting 1 year. I start this job pretty soon. I am grateful for any experience I can get, but I then realized that this may not help me directly for a career as a Business Analyst. I don't want to be pigeon-holed into a technical role in the future as well, as this isn't really what I signed up for when I decided on my degree. But what else could I do with no professional experience? Would this IT Help Desk role even count as experience if I were to apply to a BA role? I'm hoping my degree will still help me somewhat in the future. [link] [comments]  |
| How to respond to time management and task prioritization questions? Posted: 18 Jul 2021 07:40 PM PDT Hello everyone, I always seem to mess up these questions in job interviews. How would I go about it in answering these questions? The situation varies from each company but there would usually be 5-7 tasks, all seemingly important that need to be done right away and they would ask me how would I prioritize completing the said tasks. Some examples of the tasks are - Your boss called you to their office to fix a printer - Your supervisor gives you a task to complete - You have a meeting that you need to attend to - You have several deadlines to finish by the end of the day - A co-worker asked you for help and you already said yes There are other seemingly important tasks as well but these are the only ones that I remember. So if you were asked this question, how would you respond? [link] [comments]  |
| Having multiple projects on my LinkedIn profile, can it hurt my career progression ? Posted: 19 Jul 2021 09:09 AM PDT I work as Desktop Support at the moment but I want to move on with my career up the ladder to either Security or Sys Admin role. To represent that I know more than what's on my Resume/CV, I have a few side projects going on that I do in my spare time and was wondering if I should put them on my LinkedIn profile ? The only thing is that some of them might not be related to Tech but still within the industry that I would be interested in. What I don't want to end up doing is appear as undecided on my profile and scare potential opportunities that would allow me to move into a better position than I am at now. Should I just create a few profiles each being for a specific field or just list everything on one profile like a paghetti bolognese and let the universe decide by itself ? Was anyone in the same position and if so, what happened or what do you recommend doing ? Any advice is welcome. [link] [comments]  |
| Best intermediate/advanced courses for Jira Software & Service management (cloud) at current? Posted: 19 Jul 2021 03:23 AM PDT As title says, what are the best intermediate/advanced courses for Jira Software & Service management at current? My work is willing to pay for courses. I am being thrown into tasks that are/feel like above my current skill level and while the daily hands-on practise is great and the Atlassian forums/Google have been ok for research, I'd love to have a better theoretical foundation and make decisions on this kind of intrastructure more confidently. I've setup a JSM cloud project successfully for this company with various queues and customer organization, configured the the portal, basic request types and some addons but it needs more finetuning, more and different workflows, and I might need to look into using the API to run scripts and possibly scale up for multiple JSM projects in the future with multiple KBs and while keeping the integration with internal Jira software projects etc. Never done this before so what are the current recommendations for that level and anything going forward? Price doesn't matter at this stage, I just want the best and most useful course. Any pointers are greatly appreciated! [link] [comments]  |
| Hope it's not OT: side IT job while doing the internship Posted: 19 Jul 2021 07:01 AM PDT Hi I'm into an internship with stable hiring scope about Azure administration til Architect (step by step by working and taking certs by the year/s) I'm enjoying but the pay is awful, €500 month but I don't want to leave because it's a big oppurtunity in my shitty poor zone (southern Europe) and I have just one year experience and a poor AZ-900 (I'm taking the AZ-104). So, I need some side bucks, nothing like 2k (would be cool lol) just some extra cash, the ideas for now are or bug bounty or freelance programming, mostly the first. Better ideas? Thank you [link] [comments]  |
| Career/Training advice for someone with 20 years in IT Posted: 19 Jul 2021 06:08 AM PDT I've been in IT either directly or tangentially since 2002. I'm currently kind of a dba/sql/c# dev mostly self taught and all levels of support in a small shop. I love where I work and my comp package so this is not from a desire to move. I'm looking for some further development of skills that would be beneficial but don't know if I need to do udemy/similar, continuing ed type stuff locally, or to go after my bachelor's. I have an AAS in computer engineering tech now. Any ideas on the best course in general. [link] [comments]  |
| Will Application Support open up more opportunities for me in IT? Where can I go from here? Posted: 18 Jul 2021 07:18 PM PDT I'm currently working as an Application Support Analyst and have been for just over 2 years now. I'm now trying to migrate to other areas and I am finding out that I feel super under qualified for everything. In my current role I do a lot of troubleshooting, in person and remote support, managing tickets, escalating issues, participating in go-lives of new applications and products, and other generic things. Currently I want to move into a more IT focused role. But I'm running into the problem where every job I look at has these crazy expectations and it's really demoralizing me. I would like to eventually move into system administration and then some sort of security job from there once I gain experience and learn more. I'm currently working on my CompTIA A+ cert and will be moving on to others once this is completed. When searching for these jobs the bar seems to be so far over my head I can't even see it. What advice would you all give me on how to proceed, and where I can go after this type of job? I just ran across another Application Support job that looks like it would have a lot more actual application support with managing the apps and working on deploying things for the company but I'm not sure if that's a good move, or if it's sideways/backwards progress. I'm lost. Thank you in advance for any advice, or for even reading through this! [link] [comments]  |
| Azure Administrator vs Amazon Certified Solutions Architect? Posted: 18 Jul 2021 05:52 PM PDT So I've been debating between the two clouds certs. I'm thinking something like Azure Administrator vs Amazon Certified Solutions Architect. Those two are just for example's sake, but I'm mostly looking for what cloud vendor would be the best one to get a cert from? [link] [comments]  |
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