IT Career [Week 17 2021] Resume Review! |
- [Week 17 2021] Resume Review!
- Tips for working remote? I've accepted a helpdesk role that will be remote until the company starts bringing employees back in the office (first job out of college). I don't have an ideal work space but I could definitely make it work.
- most technical thing a helpdesk technician should know
- Spent whole life around IT, never in the industry. Trying to start a new career path. UK, M31. Please help.
- Help Desk as a long term career with decent pay? Is staying a bad idea?
- Arguing with my dad over appropriate first steps - AWS?
- Promotion from Network Admin to CISO- No Availability After Hours
- Graduating with BS in Cybersecurity this June. Top Secret clearance, just got Sec+ certified today. Zero experience. Is government contracting a possibility?
- Is WGU recognized in Canada? Or should I go to a Canadian uni?
- Feeling stuck career wise,failed SAA C02 exam, need CV advise.
- I just about landed my first position ever in IT as a Data Center Tech, assuming that I pass this lab test next week...
- Hi IT Experts, I have a questions about IT analyst role
- Getting into it as ...............................
- What is the process of hiring a dedicated IT development team?
- For IT Managers: Trying to Recruit/Build a Team; What should I know?
- Not sure what to do this summer, internship just ended and I start grad school in the fall.
- I have very poor customer service skills and my personality does not align with letting someone act like a douchebag to me. Tips for working in this field (or advancing out of being at the bottom of this caste system)?
- How to bypass support roles with little IT experience
- Is Amazon Cloud Support Engineer just a really well paying help desk job?
- Lil Help - Anxious about a big change in the department
- is an IT career worth it how creative is it too? is it harder to get a job than other careers? debating on a computer related degree or a general engineering.
- Is one year experience in networking engineer role enough to get a job in the US?
- Can I work in DevOps without a college degree on my resume?
- Hoping someone can give me some quick advice on this one - thanks guys :)
| Posted: 30 Apr 2021 01:12 AM PDT Finding it is time to update the good old resume and want a second set of eyes and some feedback? Post it below and let us know what you need help with. Please check out our Wiki Section for Resumes before posting! Requesters:
Feedback Providers:
MOD NOTE: This will be a weekly post every Friday. [link] [comments]  |
| Posted: 30 Apr 2021 06:12 AM PDT For tips, I mean more of product recommendations or things that you've done to make your home office more comfortable. I will of course have a laptop supplied by them but would it be better to buy two monitors just to make it a bit more comfortable? Especially for a role where I will be remoting into clients computers frequently, having a second screen would be essential. General tips for working remote would be great also! [link] [comments]  |
| most technical thing a helpdesk technician should know Posted: 30 Apr 2021 08:26 AM PDT I am an L2 helpdesk technician, about 5 years experience. I recently had a job interview and the interviewer completely flummoxed me by asking what the most technical thing I know is. I was stuck, as I realised that the best IT skills I have (mainly some decent knowledge of M365 stuff + some Windows server stuff) was not going to get me very far. So I'm interested. L2 techs, what is the most technical thing you know? And for everyone else, what do you think is a realistic skill for a L2 that would be complex, and make you stand out? [link] [comments]  |
| Posted: 30 Apr 2021 06:41 AM PDT Hi All, I think I need some help. This is directed to any UK located peeps. Feeling a bit embarrassed asking this but I;m sure there's a lot of helpful folks here. Please bear with me. I have immigrated to the UK in 2015, originally coming from continental Europe. Born in the 90' so I was always "on" with any tech that was going around, experiencing it, researching it etc BUT as for educational path I have never dipped more into it. I am not a sharpest tool in the shed, however if I study long and hard enough I am getting the necessary knowledge, I think this is what probably pushed me away when lurking more around IT as I didn't feel like I was able to keep up. However, I did complete an "IT Technician" diploma in 2015, just before moving away. Because I got a lot of help from my cousin who's been in UK for many year, the job I was getting was in transport industry and I couldn't be picky at the time so I went with it and spent 3 years in the business until I decided to move to another city. After the move (2018) I did have a plan of getting IT related job but that was when all the negativity kicked in again and I basically chickened out, instead decided to settle for less and got an Office Admin job, once again, completely not IT industry related. It is this mark again, 3 years and company heading towards a direction that I am completely against, not getting any help or training, that I decided "that's it!" and will try to do my best to get into IT, while I'm still young and able to soak some knowledge! This comes together with this strange "boom" of all things IT, mainly Cyber Security "golden promises" offers. I did stack up on some trainings and courses and I have signed up for yes... AWS Cloud training, also started to actively looking for jobs (I don't count for anything else than 1st Line Helpdesk and related) BUT as always my experience is lacking. Despite being around and with technology, working other jobs an not having much time I have never delved deeper in any AD, Networking, Azure etc stuff really and only have knowledge of PC Hardware and peripherals and some BASIC networking but mainly been out of touch with the IT environment. My work experience might have some transferable skills for IT plus any knowledge that I retained, but it's always about "X amount of years in that role previously" bit that discourages the most. This is for any tips, advises, recommendations, I am willing to absorb as much as possible and connect with people, please let me know your opinion, I should've gone for IT back in 2018 but foolishly decided not to and I don;t want to make the same mistake. Comments, private messages, all welcome! Thank you! [link] [comments]  |
| Help Desk as a long term career with decent pay? Is staying a bad idea? Posted: 29 Apr 2021 08:12 PM PDT Is it possible to make help desk a long term career? I know there's senior help desk positions out there and some go on a scale of 1 to 3. Im just wondering can you make a decent living just doing help desk? I'm from NJ. [link] [comments]  |
| Arguing with my dad over appropriate first steps - AWS? Posted: 30 Apr 2021 02:35 AM PDT So my dad (58) and I don't see eye to eye on a lot, but the guy is a beast in IT - please forgive me for not being sure of the title but it is something like software solutions enterprise architect and I know he has people working under him. He knows I am trying to get into IT, despite being midway through a psych degree (UK) with no experience in IT. His advice is to get into AWS, which is where the arguing usually ensues. We've agreed I will do a few certs whilst at uni mostly in the summer holidays and stuff, but I feel like because of his age he is under some crazy illusions as to what certs I should do. He says he has grads coming in all the time with degrees in random subjects like chemistry who get a job and just have random AWS certs or something. I feel like he's missing something when he says this, like maybe they have previous experience of just chemistry is a more desirable STEM subject than a BSc in psych. Anyhow... I was looking at comp TIA A+, net+ and maybe sec+ as ways of getting basic IT certs that will help my CV stand out amongst other grads, my dad was mostly on board with this but then after more research, it seems as though CCNA holds more weight in the UK than the comp TIA certs. Fast forward to our argument, he says the CCNA is a waste of time, it's networking and he thinks I should be picking whatever is the easiest stepping stone to the most basic AWS qualification. I feel like if AWS was a possible first or even second option for someone with nothing but a degree wouldn't every wannabe IT professional be doing it? I feel like he isn't realistic but maybe he is right and I don't know anything. Can someone give me any clarity on his approach? [link] [comments]  |
| Promotion from Network Admin to CISO- No Availability After Hours Posted: 30 Apr 2021 06:16 AM PDT The CISO at our small bank left unexpectedly. He and I were the only members of the IT department so his duties have fallen on me. I am confident I have the skills and support to grow into the role, that is not the issue. My main concern is that a key function of the CISO role is responding to after hours alerts. The issue is that I live in a rural area. I only have WIFI at my house, no cell service. If I want to be available to respond to alerts, I could never leave my house in the evenings. No going for a walk, mowing the lawn, going camping, boating, basically anything. I was clear about this to the CEO but he is still pushing for me to take on the role. It would be one thing if we had an on-call rotation but with just one qualified person, that is not an option. What are 'one man shops' doing for after hours availability? [link] [comments]  |
| Posted: 29 Apr 2021 10:41 PM PDT Currently Active Duty Air Force, and I'm looking to get out and pursue the start of my IT career, mainly in CS. Anyone have any success with a similar situation? I really want to work with a big DoD contractor (Leidos, Northrop Grumman, GDIT, Lockheed) [link] [comments]  |
| Is WGU recognized in Canada? Or should I go to a Canadian uni? Posted: 30 Apr 2021 08:42 AM PDT Hello, sorry if this question has been asked before. I'm interested in the WGU more specifically the Bachelors of Network Operations and Security but I'm not sure if it's worth it. Should I just study on a Canadian university or should I go for it? Thank you for the answers [link] [comments]  |
| Feeling stuck career wise,failed SAA C02 exam, need CV advise. Posted: 30 Apr 2021 03:59 AM PDT As title states I failed my SAA C02 exam. My question is shall I write on my CV that I'm currently preparing for my SAA C02 exam so potential employers know what I'm doing? Also I'm looking to create some AWS projects and put them on my GitHub account, my question is shall I put the GitHub link on my CV? [link] [comments]  |
| Posted: 30 Apr 2021 02:44 AM PDT I recently got my CCNA on April 2nd and have been applying to jobs nonstop. I've been turned down by a some and interviewing for a few others that are obviously out of my league (for the hell of it). Interviewed with small company that owns a colo data center, and while I do have some basic Linux/command line experience from my previous position and personal interest, I don't have any other professional experience directly related to IT. I am just barely breaking into the field to start my career with the future career goal of eventually becoming a network admin or sysadmin. I really didn't want a help desk position as my first break in IT, and many people have suggested that a DC would be an optimal first career-oriented position. Next week, for the 3rd and final interview, I have to do the follow things in a demo lab they have set up:
If I can do these, I get the position - but they also said it's okay if I don't complete every single task 100% correctly. This weekend, I plan to install instances of Windows Server OS and CentOS on my PC through VirtualBox so when I go in next week I'll be comfortable doing it under pressure. Just looking for general advice for anything mentioned in this post. Has anyone else had to do something like this when they were interviewing for a DC tech position? Other advice for working in a DC, advice for starting a career in a DC tech position? (not staying in a DC tech position for the remainder of my career but rather just using this opportunity as a stepping stone and to get my foot in the door). Advice for starting a career in IT, breaking into a sysadmin role eventually, etc.? Really, any advice in general I'd appreciate [link] [comments]  |
| Hi IT Experts, I have a questions about IT analyst role Posted: 30 Apr 2021 06:43 AM PDT I started working for this company 10 months ago as IT support specialist, I basically worked on general tickets, troubleshooting, software implementation, SharePoint Admin, handling all the workflows on Power Automate, creating an Apps using Power Apps etc. After 7 months they promoted me as IT Analyst but still doing the same job. Do we have any IT Analyst here to share their work on daily basis? I guess my question is what does an information technology Analyst do? Thank you [link] [comments]  |
| Getting into it as ............................... Posted: 30 Apr 2021 08:27 AM PDT I've just began studying it.Dont have my bachelors Degree yet and I am not sure from where to began. I wanna know about Fields I could walk into and study material required for it. There is lot of stuff available on the net but that's making it more confusing . Most of stuff colleges teach is irrelevant or it ain't really helpful. More than that it'd be good to meet people like me so we could work together. :) [link] [comments]  |
| What is the process of hiring a dedicated IT development team? Posted: 30 Apr 2021 04:40 AM PDT Hi all, I'm planning to run a software company. I thought of hiring a software development team to cut costs and focus more on business development. But I found that there is a shortage of talent or lack of particular technical skills which are required for software development in my area. After doing a detailed research, I recently read in an article which explained why businesses need to switch to dedicated development team to outsource software development - https://nuvento.com/blog/why-businesses-need-to-switch-to-dedicated-development-team-model-post-covid-19/ What is the process of hiring a dedicated IT development team? Does anyone know about a robust team of highly professional dedicated developers that you have hired? Please let me know. [link] [comments]  |
| For IT Managers: Trying to Recruit/Build a Team; What should I know? Posted: 30 Apr 2021 08:18 AM PDT Building a dedicated and qualified team isn't easy... For the IT managers out there, what's been your experience? Any tips to share when vetting or looking for job candidates? [link] [comments]  |
| Not sure what to do this summer, internship just ended and I start grad school in the fall. Posted: 30 Apr 2021 08:12 AM PDT Hi, just looking for some advice on what I should do this summer. I am about to graduate in a few weeks and am starting grad school in the fall. Just this week my internship let me know that because technically I will not be a student this summer I can no longer work as an intern. Right now I feel like I am kinda screwed. Internships are gone for the most part, should I just be looking at full-time positions? Or just find a part-time job? What would you guys do if you were in my spot? [link] [comments]  |
| Posted: 30 Apr 2021 09:34 AM PDT I hate disrespectful customers. I am unable to show any empathy or understand that "they're not mad at you, they're just having a bad day" or any BS like that. If you are going to be an asshole to me, I am not going to bow down and just let you give it to me, I am going to throw it right back. How can I work in the IT field without dealing with customers. I love programming, security, and systems. Those are my top skills although I am fairly decent with networking as well. What are some good job titles/roles I should strive to advance into? UPDATE: I am great at interacting with co-workers and customers in person, solving issues, taking responsibility for my problems, and improving things, but not so much with taking 100s of calls and at the other end of the majority of calls is a cranky individual. My people skills are great, but letting people treat me like a robot because I'm just "tech support"? Not so much. [link] [comments]  |
| How to bypass support roles with little IT experience Posted: 29 Apr 2021 09:11 PM PDT I don't have much experience in IT apart from being a support analyst for a couple of months at a startup which was not a nice job. I've come to hate the help desk role like any other normal human being and am wondering is there any way to break into a role that doesn't involve dealing with customers/clients and tickets 24/7? I heard the best bet is to go into network engineering or programming. I don't have any certs nor a tech degree but am willing to study (not for a lifetime) to break into a field that is non-support based but more about problem solving or completing tasks by myself without any customer service. Any advice is appreciated Edit: Seems like people are misunderstanding 'not willing to study for a lifetime', I meant not willing to study a long time doing lots of certs or a degree just for my first role into a non-support role. Obviously I know IT is something that keeps updating so please cut out the crappy cold replies about IT not being for me, thanks. [link] [comments]  |
| Is Amazon Cloud Support Engineer just a really well paying help desk job? Posted: 29 Apr 2021 12:40 PM PDT Been trying to think for the future and it seems like Solution Architect would be a good role down the road. It seems like a Cloud Support Engineer role could lay a good foundation but reading the job description it seems like nothing more than high skilled help desk. Personally I cant imagine ever going back on a phone queue even at 100k. Am I wrong in this assumption? Are there better ways to prepare for a Solutions Architect path than going this route? [link] [comments]  |
| Lil Help - Anxious about a big change in the department Posted: 30 Apr 2021 06:38 AM PDT It looks like I'll be getting a new supervisor within the next 6 months. I think they're making a position for a specific guy who's moody and has given me the silent treatment for months before when he's been mad. So, I'm very worried about being let go for "reasons" if I'm right. I'm basically a generalist admin and have been here for over 5 years. Limited opportunity for the cloud, mediocre scripting skills, and I've done mostly Windows/AD Admin as well as VDI. I've only had a couple of jobs. Before I started taking over VDI, AD, and vSphere I was a Desktop Support tech. I'm just not sure what to do to prepare because I don't have experience moving around a lot. I'm assuming from the lack of details in their plan that I've got 3-6 months before the change goes into effect, and then if he wants me gone a few months after that for it to become untenable. [link] [comments]  |
| Posted: 30 Apr 2021 06:11 AM PDT Hi, I can't decide if I should get into IT or not . I'm a very creative person and i'm not that interested in maintaining current tech more interested in future technology . Just trying to work out if I should work towards another field or not ,as well how hard is it to get a job? is it easier to get a job in engineering for example? because IT has too many people working? thanks! [link] [comments]  |
| Is one year experience in networking engineer role enough to get a job in the US? Posted: 30 Apr 2021 01:54 AM PDT Hi, long time lurker here. I am in my final year of BA ICT, network technology major. My uni is based in Australia, but I had to come back home (south korea) due to covid and harsh lockdown rule back in 2020. Luckily the uni provided online learning so I did not have to take the time off of my study, thus will be graduating December this year. Originally, I planned to get a job in Australia after my graduation as they provide a post study visa for 2 years, but with the current covid situation it doesn't seem to happen anytime soon. So my plan is to get a job in korea, work for a year and then move to the US. I consider my skills are above average and have good networking knowledge/troubleshooting skills. I also have CCNA and speaking english is not an obstacle for me. I have a friend who's working at a cisco gold partnered firm as a junior network engineer and he and his boss wants me to work there if possible (considering their recruitment plan and my graduation). I'm currently looking for other opportunities for potential success in landing a job but my friend's firm is sorta safe mechanism for me (not guaranteed tho). My question is, if I land a job as a network engineer straight outta uni and gain a year experience, will that be enough to get a work visa in the states? [link] [comments]  |
| Can I work in DevOps without a college degree on my resume? Posted: 29 Apr 2021 09:33 PM PDT I've worked in IT for nearly a decade, I currently work as a network and systems admin. I've tried to relocate a few times before to a large city but never had any luck. In fact, as soon as it was discovered I wasn't local I lost contact with the company who was hiring. I'm not sure if it was because I don't have a bachelors degree or because I live in a different state. Lately I've seen more and more DevOps job postings, and it's something I eventually want to get into. I like to be challenged at work with new ideas. How screwed am I in this industry if I don't have a bachelors degree? I'm assuming it's not even worth trying, right? HR will just think I'm a knuckle dragging idiot. [link] [comments]  |
| Hoping someone can give me some quick advice on this one - thanks guys :) Posted: 30 Apr 2021 01:02 AM PDT |
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