IT Career [Week 04 2021] Resume Review! |
- [Week 04 2021] Resume Review!
- I Finally got out of Helpdesk, and it took only two years and a few certs
- Potentially switching from nursing to B.B.A management information systems?
- How to say it to recruiters that I want a new job for the salary?
- How do you fight severe lack of motivation for self study?
- Having a difficult time in first Desktop Support Role.
- Is it possible for me to skip help desk with degree?
- How do hiring managers feel about "pursuing x certification" on a resume
- Really didn't do that great on this interview. What can I do to be better prepared next time?
- Internship
- help Improving a network engineering final project
- IT professionals, how do you deal with difficult life changing choices?
- Contract and Contract to Hire Jobs to break into cyber security? Looking for some insight
- What is best next step in my career path as a network engineer?
- Does anyone have a good explanation, current enterprise using Telnet on AS400?
- Can you become a DevOps engineer early on or should you start off as a Backend developer?
- How did you manage to land a job in IT without experience? It seems like a Mission Impossible.
- Piggybacking off of my last post about a position. Any advice welcome with this one!
- My direct manager was suddenly fired, poor communication to the team, red flag?
- How Stressful is an entry level Helpdesk position?
- Any have any experience as a contractor technician at an Amazon data center they can share?
- What can I do if I feel excluded by my coworkers at my new job?
- Was fired from my job, am I screwed? Or do I still have hope in IT?
- What is the most highly promising job in the field of computer science
- Looking for a Help Desk job or an I.T. entry-level job.
| Posted: 29 Jan 2021 01:12 AM PST Finding it is time to update the good old resume and want a second set of eyes and some feedback? Post it below and let us know what you need help with. Please check out our Wiki Section for Resumes before posting! Requesters:
Feedback Providers:
MOD NOTE: This will be a weekly post every Friday. [link] [comments]  |
| I Finally got out of Helpdesk, and it took only two years and a few certs Posted: 28 Jan 2021 09:32 PM PST Thanks to everyone in the ITCareerQuestions community for your advice and support. I finally landed a job that will go towards my career path, and I will be starting as an IT Applications Administrator in a few weeks time. My background: I am in my Junior year of college with a major in Information Technology and a specialization in Cybersecurity and Systems Administration. While I was (and still am) going to school, I've been working in helpdesk. I started two years ago as an IT specialist and dealt with the typical office technology problems, and escalated harder problems to the sys/network admins. Earlier in 2020 I moved cities, and took a level 2 support role which had me dealing with switches, routers, firewalls, and the usual technology problems end users may have. About 5 months ago I realized I wanted to advance my career quickly and make more money. So I got three certifications in three months (Comptia: Net+,Sec+,CySA+) and started applying like crazy to cybersecurity analyst positions and systems admin positions. I got 1 third round interview, two second round interviews, 4 first rounds, and I think 7 total hr screens. Out of the blue I got a call from one of the second rounders saying they liked me as a candidate, and they would start me off at a pretty good salary. I am really excited to put what I've been learning in school into use in a real world setting. A lot of the work seems to be in SSMS, Windows Server, and working with internal developers. Overall, I think the certifications I got were great except for the CySA+ which I wish I got a CCNA or Cloud certs instead. If anyone has any questions let me know. If you are stuck in helpdesk it does take luck and a lot of time applying, but there is a way out! [link] [comments]  |
| Potentially switching from nursing to B.B.A management information systems? Posted: 29 Jan 2021 09:49 AM PST So, I'm a dental assistant, with a general associates degree and currently in an ADN nursing program (2/4 semester for the second time). I really don't care for the healthcare field any more, and i'm finding myself clocking out in disinterest. But I've focused on it for so long that I don't know what to do. Like anyone else, I'd like to make good money (more than $15 that I get from dental assisting) and At least care about what I do. I just came across MIS and found a school that allows me to do it all online. I just wanted to know what exactly they do and if you are one, do you enjoy your job? Life/work balance? Do you feel fairly compensated? Is it secure? Thank you in advance. I know it sounds like I'm all over the place. I spent so long doing something I don't feel I can continue with. I only ever did it because I saw it as "safe." [link] [comments]  |
| How to say it to recruiters that I want a new job for the salary? Posted: 29 Jan 2021 05:03 AM PST How do I tell recruiters I am looking for a job change for a salary correction without sounding greedy? [link] [comments]  |
| How do you fight severe lack of motivation for self study? Posted: 28 Jan 2021 10:07 PM PST I am getting no studying done. I keep making lists of certs and technologies I want to accomplish, but nothing but guilt of wasting time gets accomplished. It's 12:00 AM and I just wasted the whole day. Last year I fought through it and passed AWS associate solutions architect exam. And that's it. I wanted to go for 2 more AWS certs, but spent more time staring at the screen and feeling guilty. I am trying. I have quit social media mostly. Never was active on Facebook. Also stopped going to Linkedin and severely limiting my Reddit time. I am guessing the only answer is to just sit down and plow through it. [link] [comments]  |
| Having a difficult time in first Desktop Support Role. Posted: 29 Jan 2021 04:38 AM PST I recently started a contract to hire role advertised as Desktop Support Analyst. Everyone is aware that I'm technically underqualified, but willing to learn. During my first two days I've experienced some significant red flags. So far there has been nothing in the way of training or shadowing other than imaging my own PC. After that I rarely see my boss or coworkers, and I am still lacking access to our ticketing queue and our admin password generator link. First, I attempted to ask the question about their most common issues, and how they go about solving them. I asked this so I could be useful and start knocking out simple tickets, however everyone has been vague with answers and unwilling to share knowledge. Second, there's almost NO documentation outside of a onenote book, and it only has information about onboarding and imaging. Absolutely no documentation or record of their resolved tickets and procedures for certain issues. If they do have it, they're not telling me about it or I don't have access. Third. My boss gave me a task. Find a way to image multiple machines at once, by using clonezilla. With the help of google I managed to get the DRBL server with clonezilla setup on an old desktop. I ran into some issues getting an image template stored on there. My boss claims it should be "easy" and I should use google so I feel like an absolute fucking dumbass for not getting it right away. He essentially wants me to find them a better solution for mass deployments since they don't have a real system in place for it. Lastly, he wants me to do it off of our network, and has been unwilling to give me much guidance with this. Before I left, he gave me a netgear switch and told me to set up my own server separate from our network, because he doesn't want our clonezilla sever interacting with it. So I've been googling port isolation, and VLAN stuff and I'm positive I'll need some network admin rights to make it work (I have no networking experience and just started studying for my Net+) It's my third day in a supposed "Entry Level" Desktop support role, and I'm feeling anxiety about coming into work. I understand I'm supposed to attempt to learn things on my own, but I can't help but feel that I'm being setup to fail. At the end of my first day my boss asked "You're gonna come back tomorrow right?" It just doesn't feel right. He keeps telling me how easy this should be, and I feel worse. Just be honest. Am I a fucking retard or is something fishy here? Anyways I'm going to keep working at this, and I'm going to attempt to find a way to isolate this imaging server from out network. Feel free to ask me for more details on this, thanks. [link] [comments]  |
| Is it possible for me to skip help desk with degree? Posted: 29 Jan 2021 10:08 AM PST I have a bachelors in computer science with a concentration in IT and I only have the 1002 left for my A+ cert. What cert do u think could put me in position for a non help desk it job? My friend told me if I get the CCNA with my degree I can get at least 55k, is this true? I'm open to cloud roles as well. [link] [comments]  |
| How do hiring managers feel about "pursuing x certification" on a resume Posted: 29 Jan 2021 10:07 AM PST I have A+ and Security+, and I'm pursuing CySA+. I know listing something you don't yet have on a resume might be a bad look or just a waste of space, but om the other hand it maybe shows initiative? Would love some input [link] [comments]  |
| Really didn't do that great on this interview. What can I do to be better prepared next time? Posted: 29 Jan 2021 10:03 AM PST So I just graduated recently with a computer networks and cybersecurity degree. Got an interview about a junior analyst role, and I came prepared. Wrote notes and everything for it, at first I was doing pretty well. Then I got caught with my pants down, he had to explain to me what " psexec" was. Even though I just graduated, and I think in their eyes they were probably expecting me to know. So I'm frustrated with myself on this. I did explain how firewalls work and the basics on configuring them, as well as basic practices on keeping your organization secure. Don't leave passwords on desks, make sure you have complex passwords. Set up MFA, make sure that your device is encrypted, etc. He asked me then what would be best practices for admins. I think once again here, I got caught with my pants down. I said the same thing for admin except that you have to do the same thing for you and everyone else. I mentioned pen test teams loved stealing credentials like smart cards from employees. Especially from high level admins to wreak havoc, I mentioned keeping simple good practices up to date. To prevent breaches in the future, I just thought he was looking for something more technical and complex. Which, as a college graduate I should know. At least I think I should know. That sounds like something admins or techs should look at it. Not analysts.... So basically I'm asking this sub, what can I do to be better prepared for future analyst roles next time? [link] [comments]  |
| Posted: 29 Jan 2021 09:15 AM PST Hi all, i got called for an internship but I missed the phone call. Ive called back but never get an answer (only called twice with a couple days in-between each call) so my question to you all is... How many times is it appropriate to call back and what do you recommend for someone 9n this situation? [link] [comments]  |
| help Improving a network engineering final project Posted: 29 Jan 2021 08:27 AM PST Hi , so i'm currently a network engineering student. for a graded assignement my professor proposed this project to work on this semester : "network configuration of microservices with docker". Now this doesn't seem like a project i want to spend the next 4 months working on . So , i would like to improve it a bit so it's more challenging and worth spending that much time on . I can't ask my professor for a new project but i can ask for small changes . any ideas on improving it? PS: i'm mostly interested in cloud engineering. I've worked on previous cloud network and devOps projects. thanks! [link] [comments]  |
| IT professionals, how do you deal with difficult life changing choices? Posted: 29 Jan 2021 08:07 AM PST Let's start by saying I find myself in a very privileged position, I guess. My current employer is a really good mid-size company (500/1000 people) , I get along with my colleagues extremely well and they are friendly, we work with everything DevOps related from containers to public cloud and all you can imagine, my employer offers me the change to develop myself in my career with a lot of freedom, flexibility is there too and lastly I was told I can become a "senior" in the next year or year and a half if I decide to stay, a salary bump comes with it. Now comes the tricky part. I always dreamt (or had this idea in mind) of working for one of the big players in Open Source and after interviewing with one of them I was offered a position. They offer me a 20% raise in salary, fully remote position (this kinda scares me, never worked like this, before corona), the chance to work from any of their offices around the world all paid (from Tokyo to Buenos Aires to San Francisco), I've been told I can learn any technologies I want if I decide so after a year or two, I will also get to travel to different European cities for free trainings, free passes to Linux conferences , flexibility (not sure what flexibility is for them) etc. I had a chat with my friend and team lead today and he told me this has more chances of backfiring and I might be taking the wrong decision if I end up taking this job so this put even more doubts in my head than I had before. I understand going to a more "old fashioned" Linux engineer sort of position could be damaging for my career as I wouldn't be touching any of these DevOps tools I learnt in the last 2 years, but if what they told me about "freedom of choice" when it comes to learning is true then I would end up in a good place in the future too, possibly? I think he has a really fair point, which is that "knowing Linux" is not really where IT is heading in the future and we are moving to a place where knowing how to work with X or Y application on top of Linux is the way to go. Everything is in the public cloud now, everything will run on a K8 container too, and so on. Just curious what other professionals in the field think. Would you go for it? Would you stay put? Am I locking myself into a narrow path without noticing it? Are you more conservative with your choices or a go-getter? As extra info, I'm 28 y.o, I've been with my current employer for only 1.5 years and so far they've helped me grow professionally the most among all the employers I worked for. Looking forward to hearing your opinions! [link] [comments]  |
| Contract and Contract to Hire Jobs to break into cyber security? Looking for some insight Posted: 29 Jan 2021 08:02 AM PST I have 5 years as a business analyst for a finance company, and recently began looking to change fields to cyber security. I have my net+ and sec+ and actively look to learn on AWS and cloud infrastructure. Someone advised me to look for contract or CTH jobs potentially to get some good cyber experience. Does anyone have any insight or experience with contract or CTH jobs? Especially for a beginner? [link] [comments]  |
| What is best next step in my career path as a network engineer? Posted: 29 Jan 2021 07:21 AM PST I want to learn routing/VoIP. I'm CCNA with couple of years experience want to understand routing for HUB/Branch office deployments on practical level used in offices. Mostly at datacenter level want to learn in deep of how it works. What is best place to start learning about it. Should I learn design also to get complete overview or just stick to routing. I'm looking for books,videos or GNS3 setup or anything. I'm looking for more of practical approach along with best books to understand. And similar with VoIP or Phone system side too. I have zero idea about VoIP side. I want to learn basics like CCNA Collaboration(they don't have it right now) or something similar to understand which codecs and why this qos is like this and make sure they are good at business policy level. I currently work with VMWare SD-WAN, Aruba branch switches, Meraki for Switches,APs(Indoor/Outdoor), Fortinets for guest wifi and IoT policies. I'm aware of Cbt nuggets, INE, BOSON, Fortinet training. I used cbt nuggets before. I read wendell odom (CCNA) before. I'm looking for next step from there to become Sr.Network Engineer do CCNP or further. But foremost at first looking for routing side to understand and troubleshoot at enterprise level. Thanks in advance 😁 [link] [comments]  |
| Does anyone have a good explanation, current enterprise using Telnet on AS400? Posted: 29 Jan 2021 07:14 AM PST I currently work for an org that shall remain unnamed. Is there a legitimate reason a company would utilize Telnet over SSH for production work? I brought the question up and the lead simply said "I don't know, I didn't even know what port it was running on". This question sparks both curiosity and rage. Curiosity because I legitimately want to learn more, rage because no one knows shit about shit except how to provide customer service with a smile over the phone. Thank you in advance! [link] [comments]  |
| Can you become a DevOps engineer early on or should you start off as a Backend developer? Posted: 29 Jan 2021 06:46 AM PST I wanna be able to work remotely from my country (Egypt) and I'm down to learn anything to speed up that process. I know some frontend and python, but that's about it. I quickly realized I have no interest in CSS and I'm more of a logic driven than creative person. Which path would you choose?
I have around a year to learn either one of these, so please guide me. I dont particulary prefer one over the other. [link] [comments]  |
| How did you manage to land a job in IT without experience? It seems like a Mission Impossible. Posted: 28 Jan 2021 11:40 AM PST Hi folks, I recently achieved Comptia A+ and Comptia Network+. I got many years of good experience in Customer Service, Finance and Hospitality, yet no recruiter is considering me. I knew it would have been difficult at the beginning but I am wondering whether I can do something better and how. Any suggestion? I am living in the UK and applying for any entry-level IT technician / IT support role I find. I will attach one of the cover letter I use. Can you tell me what you think of it? [link] [comments]  |
| Piggybacking off of my last post about a position. Any advice welcome with this one! Posted: 28 Jan 2021 07:57 PM PST Hello everyone. I have an interview coming up with a contractor of Microsoft. Seems like project work with Intune, Endpoint Manager and SCCM, dealing with enterprise customers. Pay is a lot more than what I'm making now. Can anyone provide insight on being a contractor there? I couldn't find much in the sub, except some older posts stating that orange badges are treated differently. Should I run from this or would I be skipping a great opportunity? Thanks! [link] [comments]  |
| My direct manager was suddenly fired, poor communication to the team, red flag? Posted: 29 Jan 2021 01:10 AM PST tl;dr: Manager of small international team suddenly fired on Friday while most of the international team is sleeping. Only communication sent out by higher-ups were 2 emails: one to entire company, one to team email, both extremely short and lacking any info besides "X is gone, Y is temp manager of Z team". Is this acceptable? I'm a bit in shock at the moment and really angry. I want to cool down and think before I talk to anyone else higher up in the company because I think doing so will just paint a target on my back. I work on an international team of engineers, <10 of us. We're 3rd level support, so not customer facing, not help desk, but also not architects. There are roughly 7 levels in the company, from front line customer service people (level 1) to the CEO (level 7). Like I said, I'm level 3, my manager was level 4. The HQ of the company is in one country and a few of the engineers on the team live in the same city as the HQ. The rest of us are either remote or live near other branch offices. I've been with the company <1 year. I don't live/work in the US so I can't be insta-fired without at least a month's compensation, and even then I have a lot of worker protections/social safety net so I'm not worried about that. (But I also can't insta-quit. I would need to give a month's notice and I REALLY don't want to try and go job hunting in a pandemic) Anyways, so my direct manager (level 4) was just suddenly fired and his account deactivated on a Friday afternoon. (It's still early morning for me, and some of my other team members won't be awake for several hours.) Apparently, the team members who are in the HQ office were pulled aside and told, but the rest of us just got an email. It looks like there were 2 emails sent at the same time from the level 6 manager, one to everyone in the company, and one to my team. I initially only saw the one email sent to the entire company and was very upset. I thought it was unprofessional and disrespectful to the team to let them know through an email to the rest of the company that their manager was gone and that this other guy would be interim manager. I later saw the other email (also from level 6 manager) sent directly to the team, but it was sent at the same time as the one sent to the entire company and contained the same information: very short "X manager is gone. Y manager (also level 4) is acting manager. Let me know if you have any questions". I feel like I'm in a shitty situation now. My direct manager was a great guy, but not the best manager. He was difficult to get a hold of and when I had problems I often had to figure them out myself. To be honest, I don't know what he did all day. I heard he was in meetings all the time, but never heard the outcomes of these meetings. (Usually things get decided in meetings and disseminated to the rest of the team) The biggest upside of having him as a manager was also just how hands off he was. Life was good and I had a lot of flexibility and autonomy with when and where I worked while he was our manager. I started with the company remotely during the early days of the pandemic. I was onboarded remotely, I've been working remotely the entire time. I want to keep working remotely so I can move to another location (within the same time-zone). My immediate manager was 110% onboard with this. He was (supposedly) pushing HR to get my contract amended to allow this, but honestly I had more progress going to HR myself, though they've been dragging their heels, despite level 4, 5, and 6 managers seemingly onboard with my request. Now I don't know where that stands. The level 5 manager is a notorious micromanager and is obsessed with process. He'd write a 10-step ticketing process for wiping your ass if he could. It's to the point that it slows down getting any actual work done and you need to be more focused on filling out his little forms in the right order than actually doing your work. The level 6 manager (along with level 5) also don't seem to care for what their engineers have to say about decisions they make. There was a cost-saving measure put into place a little while back where all the level 3s said "this is a bad idea. This will blow up." and it was ignored. Sure enough, it eventually blew up and we had to clean up the mess. Our level 4 manager pushed back against the level 5 and level 6 and shielded us from them, but now he's gone. There are plenty of issues with the place, but my peers are really great and knowledgeable, and the pay isn't bad, so I'd really like to avoid jumping if possible. My team has high turnover though because of the level 5 and level 6 managers. I know this sub typically always gives the answer I guess what I'm trying to ask is this: Am I right to be upset with how this sudden departure was handled? Simultaneous emails to the entire company (many 80% of whom probably don't know who my manager is) and our team with no additional details or transition information from either level 6 or level 5 managers? [link] [comments]  |
| How Stressful is an entry level Helpdesk position? Posted: 29 Jan 2021 12:18 AM PST I have a BS in CS and reluctantly applied to an IT helpdesk position. I didn't train for this position. I have no certifications and have never been in tech support. I went through the interview process and was very honest about everything. Well, I've been selected to go through the background check process and am on my way into getting the job. The thing is, I don't know if I really want this job. It pays $19 an hour. The jobs I typically apply for are developer jobs paying $32-$38 an hour. What this position has going for it is that it is very local to me and I've been told that there are solid opportunities that more align with my education. Those positions require a year of working in the health industry and that's why I wasn't selected for the positions that I'm interested in. This job's hours are noon to 8pm, Monday through Friday. 100% remote until June at the earliest. It was explained to me that there is a 3 week onboarding process and that I won't be taking phone calls until I'm trained. Since this isn't technically my field, I was hoping for some insight. [link] [comments]  |
| Any have any experience as a contractor technician at an Amazon data center they can share? Posted: 28 Jan 2021 08:19 PM PST Heard a lot about both the good and the bad. I'm gonna be starting a six-month contract soon and I want to know what I should expect from their performance metric system and ticketing infrastructure. Is it tough to get converted? Should I expect to be looking for another job in six months? Is it at cutthroat as it sounds? [link] [comments]  |
| What can I do if I feel excluded by my coworkers at my new job? Posted: 28 Jan 2021 01:04 PM PST So I am kind of introverted/awkward naturally but that has never prevented me from making friends at any of my past jobs. I started a new job a couple months ago along with a few other new people and the teams interaction with them vs me is really blatantly different. It's not like they're completely awful to me, people will still respond to my questions if I ask something. But for any of the other new people they will immediately be hop on a call with them for hours to help them. I'll get single sentence responses that aren't very helpful. Then I have to waste a ton of time reverse engineering things when they could have just fully answered my question in the first place... It's not like I don't know what I'm doing in my field and won't google things, they have a ton of custom stuff with not a lot of documentation. So I have to go read through a ton of code to understand simple things they could just explain to me real quick and I'm frustrated as hell. Sometimes I'll try to contribute to the conversation and I'm ignored the majority of the time. And then my manager will completely skip meetings with me and not even acknowledge that he missed the meeting? How do I convince them to... Not do this? I have tried my best to take interest in their lives/projects/etc and ask them about them. I get that I don't fit in and that's fine, but there's been plenty of people I have worked with that I don't share interests with and managed to maintain a basic level of professionalism and helpfulness. That's all I want right now. [link] [comments]  |
| Was fired from my job, am I screwed? Or do I still have hope in IT? Posted: 28 Jan 2021 11:10 PM PST So I was let go from my first job out of college recently, in part due to performance and in part due to not attending meetings. This was more of a CS position than IT (a WITCH type consulting company if you are familiar with r/cscareerquestions), so I feel like I could still do good in IT since I am more interested in IT, but I still feel terrible about it. I applied for it because of the CS coursework I did and felt like I could use it as a stepping stone to potentially do coding jobs in the future. In the beginning of our training period, I felt fairly good, a little behind but pretty much everything we covered I had experience with in college. However the second part of training was the hard part. I didn't have any experience with what I was training in and thus got farther and farther behind. Some of it was over video call, but after that I basically just did self-study. It didn't help due to covid and the fact that everything was WFH and I couldn't get much help in person like I could in college. Being indoors all day also hasn't really helped with my mental state, so I skipped a few of the meetings where I and others took turns informing the manager of our progress on trainings or opportunities to work on projects that the company works with. This all culminated into me being let go. I feel like I've learned my lesson with the performance issues and feel terrible that I was not able to pick it up and do what I was supposed to. What do I do in regards to this job? I was there for only 6 months, so do I put it on my resume? If I leave it off, can someone verifying employment still find out if I had it? Whether I left it off or kept it on, would it matter much to a help desk job since I did not do much relevant to help desk or IT in general? Would any of these issues make me unemployable? I feel like I have learned my lesson and if given another chance I wouldn't make these mistakes again, and I would have a learning curve that fits me better doing IT rather CS. [link] [comments]  |
| What is the most highly promising job in the field of computer science Posted: 29 Jan 2021 01:30 AM PST I am on the brink of choosing a career in CS but I am lost as I am unable to find the right career in CS Mainly because I have interest in all subjects of CS may it be cybersecurity,web development,app development,data science,AI etc So i am unable to choose any ONE career Please help me out [link] [comments]  |
| Looking for a Help Desk job or an I.T. entry-level job. Posted: 28 Jan 2021 11:57 PM PST Hello there. I am currently working on my i.t. degree and I want to pursue a career as a systems analyst, but before i finish my degree, I want to see if I can get a job in I.T. for a little experience. Any advice on how to get a job in this field? [link] [comments]  |
| You are subscribed to email updates from IT Career Questions. To stop receiving these emails, you may unsubscribe now. | Email delivery powered by Google |
| Google, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States | |
No comments:
Post a Comment