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    Wednesday, January 13, 2021

    IT Career [Week 02 2021] What would you like to know Wednesday? General Question Thread

    IT Career [Week 02 2021] What would you like to know Wednesday? General Question Thread


    [Week 02 2021] What would you like to know Wednesday? General Question Thread

    Posted: 13 Jan 2021 01:12 AM PST

    Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub.

    Examples:

    • What is the job market like in Birmingham, AL?
    • Should I wear socks with sandals on an interview?
    • Should I sign up for Networking 101 or Programming 101 next semester?

    Please keep things civil and constructive!

    MOD NOTE: This will be a weekly post on every Wednesday.

    submitted by /u/NoyzMaker
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    MidCareer transition: Looking for a stability with a kid on the way

    Posted: 13 Jan 2021 05:57 AM PST

    Hey all,

    network engineer with 8 years experience. The majority of my career has been well paid contracts but I'm having a kid and need to pivot to a sub field that is more stable and I'll be able to work in for at least 10 years.

    Would Cybersecurity be my best bet? I have no degree but I've started looking at community college and eventually getting my bachelors but DAMN its still expensive.

    I stay in the Midwest where the IT opportunities are drying up unless you can get a security clearance(don't think I can) and my fiancé is willing to relocate. I'm thinking it inevitable because I want my kid to go to an good school.

    submitted by /u/Relative-Background1
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    Just looking for help with my resume. Going for higher IT positions.

    Posted: 13 Jan 2021 06:52 AM PST

    Hey guys,

    I am looking for some resume advice. I want to start going for some junior network/system admin roles, so any advice is welcome.

    https://drive.google.com/file/d/1wRcRQ3o2p3zcppoXz_HDSYNn0jPIK_jS/view?usp=sharing

    Thanks in Advance!

    submitted by /u/RogueXshadow17
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    College Student going to school for Computer Networking and in need of advice - please help.

    Posted: 13 Jan 2021 05:39 AM PST

    I am currently in school for IT networking but I feel I haven't obtained much skill. I have no prior experience with anything IT related - I kind of feel dumb compared to all the other IT students who have been doing stuff like programming, building their computers, etc. for quite some time. I feel like I am setting myself up for failure by trying to get a degree in computer networking. I do understand the basic text book explanation of stuff but my problem is actually putting that stuff to action. Like for instance - wire shark confuses the hell out of me. Please give me advice.

    submitted by /u/Rude_Suggestion_
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    Recent grad trying to get my foot into IT. I was hoping someone could critique my resume

    Posted: 13 Jan 2021 10:10 AM PST

    Resume: https://imgur.com/8FndBrF

    About me: Graduated in August with a degree in business, but decided about a year prior to switch careers to Networking/Security. Studied for months to get my CCNA cert and landed a extremely basic NetOps internship mainly sitting at my desk, messing around in Kibana (checking if outbound traffic exceeds normal levels for each protocol and then exporting charts to excel), or doing bandwidth reports. Other than the internship I have 0 experience and at this point im just trying to get a heldesk job or NOC analyst position.

    About the Education: Currently enrolled at NYU for their "Bridge Program" designed to take students from non-STEM majors and bridge them to a masters in CompE, CS, or Cybersec. The program is 6 months and basically shoves the last 4 classes you would take at CS undergrad down your throat. If I don't study for 5 hours a day for this thing I won't even pass. Its basically Discrete math, C++, advanced Operating systems and networking. Most of the 500 people doing this program already have jobs. A lot of them already work in IT/ Cybersecurity full time and im guessing are self taught or just weaseled their way in.

    I'm a perfectionist, and I'm realizing now that maybe im trying to overcompensate for not having the bachelors in CS? That I should just get a job whether it be Helpdesk or fixing a PC and then working my way up. Started applying for Helpdesk, NOC, and SOC positions, sending out about 20 applications per day. I have this nagging feeling that a Masters in CompE won't help me land the job just like another certification won't.

    submitted by /u/navseegda
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    Would any IT professionals be willing to look at my resume for improvements?

    Posted: 12 Jan 2021 01:08 PM PST

    I finished my MS in Computer Information Systems with a concentration in Security last month (Officially graduating this month). I have zero related work experience and have been applying to jobs without luck. Would anyone be willing to look over my resume and possibly give me some guidance as to how to improve it? Thank you.

    Resume

    Edit: I spent the last 3-4 hours completely changing my resume. I used a website u/rayfull69 recommended and have tried to incorporate as much advice as I could (some of which was contradictory). I have left in my undergrad for name recognition, maybe an alumni will want to hire me. I will also post this on /r/resumes as advised by u/Null_Admin Lastly, I will look into a professional service to build my resume and LinkedIn as suggested by u/AppleNerdyGirl Side note, does it matter if the format of the resume is in PDF or Word?

    If anyone still would like my new resume is below, please criticize it. Thank you very much everyone for the feedback, this was really helpful and most of all eye opening.

    Updated Resume

    submitted by /u/swtbstrd
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    What's more attractive: someone with 2 years tester experience with app development certificates or 2 years of app developer experience with tester certificates?

    Posted: 13 Jan 2021 06:32 AM PST

    I have a choice between 2 traineeships one being a 2 year program to become a tester with possibilities of extra courses during that time. The other being a 2 year traineeship where I can choose my specialisation (I'm leaning towards app development coming from a web developer background). I have never been a tester so I have no experience with it, but my research and interviews with testers make it seem like a divers IT job which is also appealing, even though I've always thought of going down the app developer route.

    submitted by /u/MrPingin
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    Which one? Technical Support for multiple specific products vs. Internal Helpdesk touching a little bit of everything in the company.

    Posted: 13 Jan 2021 06:56 AM PST

    Hey Guys, I need help deciding between 2 very nice offers I got.

    • 1. SaaS/e-commerce company in which they have multiple cloud-based products and I will be the technical support for those products. The company is already big and they're also rapidly growing. Position offered, is technical but not very IT-like. I do not get to touch much of anything like troubleshooting computers, etc. But there are a lot of position in the company that are good future roles suche as AWS admin, Network/Infra Admin etc which I could transfer into, probably in the future. The pay is 45k FTE with benefits

    EDIT: To add, they have their own IT team, which I will not be part of. Which provides support for internal employee, but that's not the role I was offered.

    • 2. Smaller company, but still big (smaller than the first one). I will be basically part of the small IT team they have that provides IT support to their internal employee. I will get to work on many IT related stuff that are more relevant IT-wise. FTE will benefits at 40k. Because there are not many separated "roles" let's call it like that, the growth of my career "may or may not" be limited.

    What do you guys think?

    My thoughts: I will take the second one, because the experience provided is much more relevant than the first one. First one is basically understanding the "technical" side of their product and then providing support. They also have their own IT team which I will not be part of.

    Thanks for any input

    submitted by /u/throw_away2678
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    Anyone here ever worked in the Antarctic before???

    Posted: 12 Jan 2021 04:47 PM PST

    So today I learned you can do a wide variety of gigs in the Antarctic including IT. I found this company and it lists several IT related jobs. For me personally it sounds like it would be a really unique experience and look interesting on a resume. Just curious to hear about someone's experience.

    submitted by /u/admincee
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    I was offered the job, but I screwed up on the resume!

    Posted: 13 Jan 2021 09:40 AM PST

    I'm in a bit of a panic, so excuse the haste.

    I was offered a job at a a large tech company. The recruiter stated I would receive an email by monday to accept the offer, but I never got it. I emailed her to ask if she could forward that email to me, as I haven't received anything.

    I just looked at the email on my resume and I noticed I listed it wrong! That's undoubtedly the reason I haven't received anything.

    I already emailed the recruiter yesterday. Would it be to rash to send anotheremail to the recruiter saying the email on the resume won't work and to send it to my correct one? I'm afraid I'll look incompetent, and lose the job.

    Thank you in advance!

    submitted by /u/A_Tad_Late
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    When to get certifications? Or do I even need them?

    Posted: 13 Jan 2021 09:37 AM PST

    I'm in University for IT getting a BS. I'm about halfway through my studies now. I also have 1 year job experience (full and part time) doing Level 1 and some 2 support helpdesk/on site IT help. I'm currently a helpdesk manager for a team of 10-15. When I graduate I'll have 3-4 consecutive years of helpdesk/on site IT/helpdesk management experience combined.

    Ideally I'd like to continue doing on-site IT work and maybe have a system admin title at some point or help with the server management side in an IT and actually doing things than filling in a bubble.

    I've looked at job postings to see what skills I can develop by graduation to make me more valuable than the average graduate. I know 3-5 years of helpdesk is standard for a lot of positions, which I'll have or be close to completing by graduation. I see a lot of positions want certifications like compTIA or Google. I also realized that these certs expire.

    My questions: Should I look into certifications? Maybe my senior year of college, or would some employers maybe pay for me to take it? Or, Ignore it and just prove myself via my experience? Also are these exams very practical so as long as I actually learn from my courses and my job I'll probably do ok? Finally, do I have to keep paying to take these exams to keep my certification(s) updated in the event I need to job search in the future?

    Any other advice is appreciated. I know this isn't exactly a resume and no one reading this knows where my experience has been and in what tech, but any extra advice from a professional would be appreciated

    submitted by /u/ghostierose
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    Should I take this as my first job if offered (help desk) ?

    Posted: 13 Jan 2021 08:52 AM PST

    I am graduating in May with my bachelors and currently in the second of four interviews with this company. I have previous internship experience and tons of customer service experience. The job is full time(non-contract), pays average for my area(high CoL) , and allows for remote work until COVID is better. They are also being flexible with my school schedule until I graduate. The things on my mind are:
    1. The schedule after I graduate is a later shift which would limit any sort of evening free time. I would prefer not to work a later shift but I don't want to miss out on an opportunity in this job market, even though I live in a booming market. 2. I have literally just began my job search a week ago and have applied to less than 10 jobs so far. I feel like I am not even testing the market if I were to accept. My university also has a job fair coming in a couple weeks with a bunch of employers offering jobs.

    What would you guys recommend? Thank you.

    submitted by /u/ausb781
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    Is it normally possible to gain IT technician experience by volunteering?

    Posted: 13 Jan 2021 01:41 AM PST

    All the IT entry level jobs near me (UK Midlands) are bogus courses that offer job interviews if you pay like £3000. Is it possible to volunteer for work experience in an office or something to gain experience?

    submitted by /u/WhenyoucantspellSi
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    Hired to do one job and they asked me if i was willing to try and be the IT guy in addition. Not even sure what that means please help

    Posted: 13 Jan 2021 08:06 AM PST

    I just got a new job for a start-up to write coursework for internal training courses but when they brought me on they said they were looking for someone who could also do IT stuff. What skills should i start trying to learn so i can take these responsibilities on? to be clear i have no actual it background and its a small company with 20 people or so. They have a single server in the office for hosting videos and some internal documents and several people working remotely with company laptops. Any advice is greatly appreciated as this was kind of a surprise to me

    submitted by /u/buttxstallion
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    I received a rejection email for a trainee position, stating not enough experience now what?

    Posted: 13 Jan 2021 10:46 AM PST

    After looking for an entry level Job into the IT sector for the best part of a year, I've applied for jobs and roles ranging from office admin work, admin assistant, trainee amin, trainee web dev, trainee web design, junior web design trainee and junior IT support. I'm no where further forward.

    I tailor my CV and cover letter to each application I do and apply roughly to about 5-10 a week depending on how I feel and what comes up in my surrounding area. Lincolnshire area isn't a great area opportunity wise on that front mind.

    Anyway I usually don't get a reply, or receive an automated message. The only two I actually received a reply from was a junior position that was for web design I was cheeky and asked if they were willing to take someone on either full time or part time as a trainee so I could gain experience, the director replied and said normally they would take on trainees but at current they were in need of fully trained junior web designers to hit the ground running, which due to the mount of time and resources a trainee would require it was something they couldn't do at the time.

    Which I thought was completely fair, I replied saying thank you for the consideration etc and moved on.

    I finally thought I'd hit the jackpot when a trainee position came up locally (within 30 miles) stating no experience needed on the job training for the right candidate etc etc, I applied thinking just maybe il have a shot here this was about a week ago, I then received a reply today with the following: "Unfortunately on this occasion your current experience doesn't meet our requirements for the role and we will not be progressing your application further".

    Gutted, I know I'm green and still learning but wow, it used to be junior position candidates used to know a little about the job or role in question but training would be given etc, trainees were zero knowledge candidates but a interest in the area hence full training given.

    Seems more and more juniors need 3-5 years solid experience of just about everything, and trainees need some experience and qualifications. Where does one even start now?

    My experience is a bit all over but always been interested in the sector just followed a different career path.

    I turned 30 last year, started teaching my self web design in January ish, learning HTML and CSS with freeCodeCamp, I finished the responsive web design and after discussing career options I started my degree with the open university in October as I hold no formal qualifications. Which as a degree was a lifelong ambition and a requirement for most roles I came across it seemed a obvious choice, I also wanted to learn to program properly and get my maths up to speed so a degree in Computing and IT it was.

    I've used god knows how many Linux distro's over the years, I currently use fedora, windows 7/10 and OS X, happy with terminal, command line and registry editing, basic knowledge of networking from playing around with the old backtrack 3/4/kali Linux and setting up and maintaining my family business streaming equipment which I keep tabs on and test each week.

    Programming wise I've basic knowledge of Java and python which I touched on before starting the degree, of which will go into Java in more depth.

    Il be continuing the freeCodeCamp alongside the degree which will through JavaScript and jQuery moving forward so keeping building up knowledge on that front.

    Overall I don't class myself as being experienced just general knowledge and an interest hence why I'm only going for trainee positions.

    Ended up being more of a rant than anything but where do I go from here?

    Do I just wait until I finish the degree and apply for trainee positions again?

    Maybe intern positions by then as they all ask for a degree or last year of study so haven't applied to any yet.

    Am I asking to much to apply for trainee positions?

    Any pointers, advice or things I can do to boost my chances of employability in that sector?

    Ideally would like to end up doing web/design/ dev or UI/UX area eventually. Although cyber security is being pushed hard through the Uni.

    Cheers all, if you read the whole post kudos to you ended up a wall and a half lol.

    submitted by /u/danjwilko
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    How do I get a help desk job with absolutely no experience and a Cloud cert?

    Posted: 13 Jan 2021 10:38 AM PST

    Hey folks and I'm sure this is a repetitive question but going through the feed I haven't found an answer that addresses my concern. I recently picked up the AWS Cloud Practitioner certification as I wanted to stay busy during the pandemic and acquire a skill set. Prior to the pandemic I wasn't working but homeschooling my sons. I'm currently studying for the AWS Solutions Architect and planning on getting some Networking Certs (Network+/CCNA)

    Long story short I need to work and get my hands dirty. I don't think I'll land a cloud job immediately but would like to start looking for support/help desk or entry level junior admin roles. How should I approach this with no experience. I'm in NYC and the job market for IT here isn't that bad.

    All the best and thank for the replies!

    submitted by /u/JnBo73
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    Looking for advice on how to progress in my career

    Posted: 13 Jan 2021 09:59 AM PST

    Hi!

    For the past two years I have been working as an entry level IT Support Assistant at a small (60-70 people) office. I was very lucky to land this job as although I have been to University, I have no formal IT experience or qualifications and my working background largely consists of generic admin office work.

    The IT team is just myself and the IT Manager, so my job generally involves picking up the majority of support calls from users while he focuses on bigger projects, although there is crossover too. As such, I've developed a reasonably well rounded knowledge of IT, but I lack much depth in specific areas. a sort of jack of all trades. This isn't a pressing concern and I have learnt a lot, but now feel that I am ready to develop further both to help with my current role but to also improve my CV in general.

    I was wondering what your next steps would be, were you in my shoes? I have been looking at the Google IT Support Certificate, more as a way of refining my knowledge (looking through its contents, I am at minimum familiar and at most confident with the topics) rather than needing the qualification.

    I've also considered looking deeper into Powershell, SQL and Networking. Basically, I'm looking at what would be most worthwhile to study whilst I continue my career. I'm not actively looking for a new job, but I'm keen to be as knowledgeable as I can. I'm also based in the UK, and wasn't sure how much crossover there was between the UK and US in terms of skills to learn (if at all!).

    Hope this all makes some sense, thanks!

    submitted by /u/reallyslowpc
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    What’s the path to becoming a cloud security engineer?

    Posted: 13 Jan 2021 09:55 AM PST

    I got my bachelors degree in cybersecurity, which was ok. Felt mediocre to be quite fair. I got my CompTIA Security+ certificate, I'm now studying for Azure starting with the Fundamentals, then move to the Administrator Associate, and then Security Engineer.

    I'm 24, no technical experience, I work for a federal contractor doing geo-spatial intelligence at $15/month take-home pay is $2k average per month. I actually applied to this place for a cyber position and they offered me this completely ignoring the position I applied for so I took it.

    I've been looking at mostly cybersecurity positions but they require 3-5 years experience. I don't feel like working an IT help desk, even if I do most these jobs require top secret clearance and I'd rather go into e-discovery analyst.

    submitted by /u/novalife2k16
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    Start my first IT paid internship next week............

    Posted: 13 Jan 2021 09:50 AM PST

    Was fortunate enough to get one through the school this past winter. I am wondering if anyone could share what they would advise to do during the job in terms of getting the most out of it. As well as tips and planning for the summer and beyond for a future in IT, as this is a 6 month block.

    I am 25, live in the northeast, fwiw

    Thanks

    submitted by /u/Healthandwellnessyo
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    Is a very slow start a red flag when starting a new job?

    Posted: 13 Jan 2021 09:23 AM PST

    This past monday, I've started a new job as a DevOps Engineer at a very large entertainment company. It's a 12 Month contract, through a nationwide contracting company.

    Since monday, there's been nothing for me to do, at all. The director and manager of IT haven't yet gotten me a work laptop (though they intend to), nor have they directly provided me any onboarding materials/reading lists. For Monday and Tuesday, the bulk of my work was attending meetings for the department, as well as essentially reading articles in Confluence. On both days, I clocked out after 6.5 hours.

    This morning, I texted the manager, asking for plans/schedule for today, and he essentially just set up plans for tomorrow, and asked that I attend patching tonight. Other than that, it definitely appears that there's nothing for me to do today.

    Is that normal for the first few days under a contract? Do I log my hours for today, even though I'm literally just going back and forth on reading their documentation, and reading about things to implement in my homelab?

    submitted by /u/rotora0
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    How do you leverage a job offer to getting another offer at another company that has just started its interview process?

    Posted: 13 Jan 2021 12:22 AM PST

    Let's say Company B gives you an offer, but Company A (which is your top choice) just started the interview process with a Round 1 Interview, meaning you're still a week away (the earliest) to potentially get an offer from Company A? How would you handle this situation?

    Possible actions

    • Tell Company A's recruiter that you have an offer. However, could this potentially backfire someway? (e.g. Company A thinks you're trying to play games, Company A might ask which firm or domain it is, to confirm consistency in your original story that you only applied to similar roles....etc)
    • Ask Company B to give you 2 weeks (or other X timeframe) to decide? (However, would they interpret this as a lack of interest and end up retracting your offer, esp. if Company B is a startup?)
    • Accept Company B (as far as you can) but try extending the start date to 3 weeks out (or other timeframe), and then back out last minute (However, wouldn't this be risky and burning bridges?)
    • Some combination of the above bullet points?
    • Other?
    submitted by /u/vhwh22
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    Question: What should I expect at as a NOC Engineer?

    Posted: 12 Jan 2021 11:04 PM PST

    I graduated college last month, and I just passed the final interview for a Associate NOC Engineer position. I worked at my University's help desk for the past 2 years, but that's the only experience I have that's IT related.

    What are some things I should expect going into this position?
    What are things that I should know & work on?

    I'm a bit nervous since it's my first gig out of college, & I don't know if the University's Help Desk & school prepared me for this.

    Thanks in advance!

    submitted by /u/FMKB24
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    Should I go for CCNA or AZURE/AWS NEED ADVICE !!!!

    Posted: 13 Jan 2021 08:36 AM PST

    About me:

    I am currently working in Bank Industry as IT ANALYST ( 5-6 years now)

    I would like to learn and get better in my field. Right now I am just doing Sys Admin/Tech job. I feel like in order for me to get better job I would need to learn something. I don't have any CERT. Only College Network degree and University 1 year Cybersecurity Certificate.

    I would love to turn my path to Cloud which I believe will stay in demand for quite years now. Also, since my bank is more on VMware (booooo) and they started implementing Azure and they stopped Azure project because people are not asking for it (boooooo) Maybe I should learn before they start it or CCNA ?????

    I DID ASK MY SUPERIOR THEY SAID FOR NOW WE ARE FOCUSED ON VMWARE AND NOT AZURE HMM

    Thanks !!

    submitted by /u/d1pi
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    Will my love for networking go to waste? Other IT fields that is based on continually learning networking

    Posted: 13 Jan 2021 08:22 AM PST

    I'm applying to help desk jobs and in the meantime, I'm looking at my future direction in terms of a specific career path. I plan to skill up and get certificates while I work, and ideally I'd like to get the CCNA. I already have my A+ and Net+. But there's one problem, I'm slow when it comes to hands-on physical tasks, and networking is the most hands-on out of all fields. I don't ever see myself running cables or racking/stacking, not even for one day or one minute.

    If I love networking so much, what other fields can I go to that will require me to keep up with networking updates and trends? I love learning about this stuff and configuring networking devices and security appliances. Just not installing and going into ceilings and such.

    Cybersecurity? Cloud? Which is the best next step that will require me to keep learning networking? Please note, I don't want to have just a basic understanding of networking just so I can speak the lingo to other team members. I want to be an expert in networking too so that I'll love my job.

    submitted by /u/wnl8
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    How can I utilize a blog and GitHub to get a job in networking?

    Posted: 13 Jan 2021 04:19 AM PST

    I am new to IT and I want to build an online presence so that it would balance out my lack of experience and help me get a job. I am not quite sure about how I can utilize blogging or Github. I have passed the Net+ exam and sitting for the CCNA in about 3 months, so I was planning on writing about topics that I learn while studying for the exam, is that a good idea?

    As for Github, I have started to play around with python a little, and there some projects that I have in mind, my goal is to write the code and post it, but they are very simple (i.e. building a compound interest calculator).

    submitted by /u/BoringMechanic
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    What's Next? System Administrator With No Career Path

    Posted: 12 Jan 2021 02:10 PM PST

    Hello,

    I'm hoping to get some advice/help on what to do next. I've been doing IT work since 2013, but System Administrator work for a little over two of those years. I feel stuck and am not sure where to take my career path. I was hoping some of you who have been in my shoes before could share your experience and what you ended up doing afterwards.

    After this job I quickly learned that I no longer want to deal with the day to day helpdesk support tasks that come along with being a Sys Admin. I don't mind helping people per say, but I am tired of troubleshooting office issues along and rebuilding machines. I like doing PowerShell work and deploying software with programs such as PDQ Deploy and System Center Configuration Manager. I don't know much Linux, but wouldn't be opposed to learning it.

    Any career path suggestions or stories about how you got out of your rut would be appreciated.

    Thanks!

    submitted by /u/ThtWhiteMexican
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