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    Thursday, July 30, 2020

    IT Career Today I am going to leave my new job

    IT Career Today I am going to leave my new job


    Today I am going to leave my new job

    Posted: 29 Jul 2020 11:28 PM PDT

    Hi all,

    On the 1st of July I started my new job as a Service Level manager at a Bank. However, it turned out the complete opposite way of how I expected the job. It is very theoretical, people are not willing to help at all and my onboarding has been solo as well. Just really dissapointed overall. I tried to speak about this with my buddy and manager but they basically say I have to keep myself busy (occupational therapy is how I call it)

    I am a hardworker and like to get my hands dirty. I have ambition and the people working there are almost reaching retirement.

    So I decided to find a new job in a month and I managed to do it, which I am super stoked about. (IT helpdesk manager/managing service management tool/setup ITIL processes).

    I am going to leave in my probation at the Bank.

    Last month has been incredible stressfull for me, also during Corona it would be stupid to quit a job without a new one. And I can tell its extremly difficult to find a new job right now.

    Why am I posting here? Just to thank you guys. This is the first time I post here but I am always lurking in the posts of others and see great advice which helped me as well.

    Wish you all the best. Stay safe and healthy

    submitted by /u/DaWolfer
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    Anyone transitioned out of IT? If so, what are you doing now?

    Posted: 30 Jul 2020 07:14 AM PDT

    I've been in IT for about 2 years, started at a MSP doing server and VMware and it was okay, but I didn't really like it that much, I have since transitioned to service desk because the MSP paid poorly and now making double what I made there. As I'm looking at what I want to do to move up out of service desk I have no idea what I want to do, and I dont really have the motivation or maybe I should say passion to start home labbing or studying for certs in my free time. I want to see what else is out there to transition. I'm not sure what else I would/could be doing

    submitted by /u/SpringOreo
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    Cloud Platforms Cons

    Posted: 30 Jul 2020 09:22 AM PDT

    What are the cons or problems of cloud platforms and how to solve those cons? Is there any other way to solve it?

    submitted by /u/ortho56789
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    Can someone point me towards CS degree sample problems?

    Posted: 30 Jul 2020 06:16 AM PDT

    Because CS degrees are becoming basically requirements in our industry, I've been thinking about going back to school start of next year. But I'm 30 now, and want to know what I'm getting into. I've thought the best solution is to find sample questions from an upper level class like theory of computation or operating systems class (like what might be on the first homework assignment for the class) to try to solve.

    I've done some looking, but all I've been finding are CS grad's saying CS isn't about math or programming, it's about problem solving. Good to know, but not really what I was looking for.

    So, question:

    1. Can someone point me towards some kind of sample questions that would be appropriate for an upper level CS degree?
    2. Is there some better route to knowing if I should go for a CS degree or one of the "related technical degrees" (to quote every job posting)?

    Also, am I the only one annoyed that CS has very little real relationship to IT work, and the justification is "it's about problem solving!" Because I cannot help but think that if I'm going to spend the next few years getting a degree not really related to my career field, I'd probably be less irritated about it if I was doing something I had any interest in, like History or English or Philosophy.

    submitted by /u/WantDebianThanks
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    Network Engineer Advice

    Posted: 30 Jul 2020 04:45 AM PDT

    I've just gotten a Network Engineer job which I'll start in 4 weeks. Came from service desk. Just wondering if anyone can advise how best I can prepare to give me a head start on things. Don't really have any networking experience.

    submitted by /u/1TonTattieBenchPress
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    Anyone start a new job then someone in the company tries to sabotage everything you do because they are bitter for what you were hired for?

    Posted: 30 Jul 2020 04:56 AM PDT

    I started a new job a couple of months ago where I was defined as the SME/Architect for their product implementation, however a couple employees one is a senior engineer and the other is an architect for other teams were bitter they hired me rather then asking them to play this part, but they have little or no experience with the product. The last couple of months they have been trying to sabotage and challenge every decision, plan or task that I have done or delegated someone else to do. It's really annoying and I am pissed most days when working because I have to deal with this. This is a permanent role pays well, management doesn't do anything about it despite me identifying officially as being a risk to the implementation I am considering leaving because it makes the work place very unpleasant

    submitted by /u/Silent_Bob_82
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    Creating a strategy for landing your first IT role.

    Posted: 30 Jul 2020 05:58 AM PDT

    https://www.youtube.com/watch?v=XkTNQCtuRPY

    Here is a great video that can help those trying to land that first role in IT.

    submitted by /u/ny_soja
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    Importance of Troubleshooting

    Posted: 30 Jul 2020 08:08 AM PDT

    How important would you gentlemen on this sub say understanding troubleshooting techniques is for a network technician? Is troubleshooting a specific ability sought after when employing a technician, or is it a skill that is seen more of as the "icing on the cake"?

    submitted by /u/DevonLv
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    Question about dyslexia and working in IT

    Posted: 30 Jul 2020 07:23 AM PDT

    I'm not like officially diagnosed or anything, but I struggle with spelling sometimes, when I can Visualize like typing on a phone or Keyboard, I'm not bad, but writing things can be a struggle

    So I was wondering if having these struggles really effects my ability to go after an IT Career? Been striving for it with studying for my A+ the past few weeks

    Thanks in advance

    submitted by /u/dr__gizmo
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    A key reminder about interviewing

    Posted: 30 Jul 2020 05:36 AM PDT

    Cloud Platforms Cons

    Posted: 30 Jul 2020 09:20 AM PDT

    What are the cons or problems of cloud platforms and how to solve those cons? Is there any other way to solve it?

    submitted by /u/ortho56789
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    What am I doing WRONG????!!!!!

    Posted: 30 Jul 2020 09:19 AM PDT

    I need some help, advice, pointers, anything right now. I'm at a dead end and there is no-where to go. I don't know what else to do or try? I have a bachelors degree in CS, I am a veteran, I have 4+ years of IT experience. I have 2 certifications, maybe 3 after today, I have a home lab setup where I consistently work on vulnhub. hackthebox, hackerone, and things like that and with all of this, I am 31 living with my parents because I get paid less than some high school students as a lame helpdesk associate. All I do everyday is reset passwords, deploy laptops, blah, blah, blah. It's boring, it's stagnant, and I'm on the verge of a rage quit. I can't take it anymore. One more person asks me for a stupid password reset.........

    So what am I doing wrong. Why is it that I can't seem to get any job interviews for something more than entry level high school desktop jobs. Desktop jobs are lame, don't pay well, and you don't learn anything unless you are brand new in the IT field. Ive been at my current position for 2 and half years, and have taken 6 days off since then. I don't get any benefits, I am getting way underpaid. I have more student loan debt than what I make, and my student loans aren't crazy high, roughly 30k.

    Someone please help me!!!!! I don't know what I am doing wrong?

    submitted by /u/0xnss
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    Question about job security

    Posted: 30 Jul 2020 08:34 AM PDT

    (Just a note this is about my partner and not me)

    So he works at a helpdesk and has been looking to move on. Yesterday he had an interview to move into networking but got passed over because the contract was only 3 months and the interviewer felt that wasn't "fair" to have my partner quit a full time job for something so short.

    My partner was definitely upset but I didn't realize how bad it was until he accidentally slept an hour past his alarm and clocked in late (he works remote). His team lead told him it would end in a write up and went on to cite all the times he clocked in 5 minutes late (usually because the work computer was booting up) even though it wasn't brought up before.

    Now I am afraid for the both of us because my job isn't stable (I've been on unemployment and working part time) and I'm not sure how hard it is to find a job moving into networking with only mild experience in smaller systems. He was also on track to take the network + before corona (he had failed it previously).

    What can I do to help him? I personally have no experience and we were planning on using his income while I tried to better myself this year.

    submitted by /u/Mimiaru
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    How much could I learn in one year or under to be skilled enough to move on from help desk?

    Posted: 30 Jul 2020 08:26 AM PDT

    I got into my help desk gig a year ago all by luck honestly. I was a fresh college grad looking to get my start in IT but I didn't really have any hard skills or certs even, though I was trying. But as soon as I got this job and got sort of comfortable, that's when I also got a bit lazy and didn't try to better/educate myself, not realizing also how shi**y the pay here actually is.

    I just don't really have the motivation to get up in the morning and start learning, yet I know I need to. I'm gonna be 25 in November, that means I only have one year until I have to get my own health insurance. I'm currently still on my parents insurance. But having to pay for my own, combined with other types of insurance AND student loan payments, it's gonna add up.

    I just don't know where to start my learning. Do I pursue a cert like CCNA or Security+? Do I learn programming? Do I learn a combination of the two or three? My head's in a lot of places right now.

    My current interest I want to pursue is networking.

    submitted by /u/hypnotic_plethora
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    Need help figuring out a title

    Posted: 30 Jul 2020 08:08 AM PDT

    So I'm kind of in a weird spot. Long story short; my current employer said I can work from home indefinitely so I visited another state and started a build on a house. Just recently they reneged on that offer and told me that they won't allow it. Sucks I know but is what it is. My goal is now to find a job in that other state before the build is done, I have about 6 / 7 months to land one. I need to make my resume as marketable as can be but I am struggling with my title, what title I currently have and what title I should currently be looking for.

    Right now I'm a jack of all trades at my current job. My title is "Technical Support Supervisor". I manage our current ticketing system (ServiceNow), I manage a small team of desktop support analysts (4), I am solely responsible for our IT equipment budget, I order and research all equipment (Procurement), I help out with another site with their help desk team, I maintain our software licensing (Adobe) and much more. To make it simpler here is what I have on my resume for this current job:

    Responsible for overseeing and supervising day-to-day operations of the IT Support Services division across both locations: New York office and Grenada campus, primarily focused on the School of Medicine.

    Responsible for the procurement of all IT related equipment throughout the enterprise, creating and managing a fiscally responsible IT stock budget.

    Liaise regularly with internal departments (including Human Resources, Marketing, Admissions, Finance, Registrar and Clinical) to identify and execute creative solutions for varying projects and needs.

    Configure, customize, and manage support ticketing application (ServiceNow), along with creating SLAs, customer surveys, and various reports for analytic purposes.

    Generate IT policies for support and hardware issuance to be shared and followed enterprise-wide.

    Conduct technical training, providing guidance to analysts and directors to ensure the policies and procedures of the support organization are developed, executed and maintained. Set performance standards and goals, monitor progression, and identify both positive and negative performance trends to ensure achievement of strategic objectives and performance targets.

    Coordinate and schedule work assignments relating to user inquiries, support calls, complaints and escalations.

    Supervise, interview, and hire technical support representatives.

    With all that being said, what title do I fall under?? What title should I currently be looking for?

    submitted by /u/hypersquirrels
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    2 hour commute for Microsoft worth it?

    Posted: 29 Jul 2020 06:19 PM PDT

    My professor managed to tell someone in his network about me. The problem is, it is a 2 hour commute.. and I likely wouldn't be able to finish my bachelors. The town is 2 hours

    I currently have 1 1/2 years in IT, so for a chance at Microsoft it seems incredible! Even having it on my resume.. it would do wonders for my career being there overall but I wasn't sure if it would be worth the 2 hours each way.

    I've done a commute like this before but I broke even financially. Physically it wasn't a problem but I was wondering if it's worth it due to the nature of the industry (exp vs degree?), the brand, and what I could learn there. Advice?

    submitted by /u/1or2am
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    Creating opportunities at work to gain more enterprise experience?

    Posted: 29 Jul 2020 08:17 PM PDT

    I've been looking to make a move. Moving vertically in my current position is nearly impossible as a level 1. I've been given a big responsibility in my current role, but I feel like I am not being given enough responsibility to learn what I need to qualify for a higher position.

    I've been in my current role for two years now barely making enough to get by. I scrounge around just enough cash each month to get by while working two jobs (I work for a very very very wealthy company).

    I lab some in my free time, but that doesn't really translate well over to the real world where enterprise is looking for enterprise experience.

    Some tasks I have worked on: implementing and designing our IDAM infrastructure, extensive Ansible (a lot of me is drawing one task out exponentially longer in order to learn more by constantly trying to improve upon the previous code iteration), I've learned Python for automation, designed a automatic scalable IPsec mesh network, and few other things that were small. Unfortunately, I haven't been given an opportunity to hash out and work on a lot of the fundamentals. I've only been in IT for about 3 years (including school: BS in Computer Networking), so I've never been exposed to core enterprise fundamentals - like properly implementing and designing Group Policy, Firewalls, STIG's, etc.

    I've often considered taking a lower positioned job, like level 1 help desk support, to help fill in the blanks.

    Is there a way I can approach my boss or situation to get more practical work that translates to other areas? I've been solely working on IDAM for about a year and it doesn't translate well to other areas.

    I've also been dabbling with AWS for a while.

    submitted by /u/schnipdip
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    What Am I Worth To An Employer? (Request)

    Posted: 30 Jul 2020 04:57 AM PDT

    I'm soon going to be on the job market for a new job and have gotten a few offers. Below I am going to list my experience and if anybody can give me some pointers on what else I might need to improve my resume or how much I can reasonably pull down for a salary, it would be greatly appreciated (being military, I haven't had much experience needing to gauge my worth).

    -5 years ISSO/cybersecurity/RMF/information assurance in the Air Force -knowledgable on NIST 800-53, security governance, and high level IT security as well as the technician stuff (PKI, TEMPEST, DLP) -Associates degree in IT from Community College of the Air Force (about a year away from my bachelors in Cyber Ops) -Security+ & CISSP certified -Top Secret security clearance w/SCI eligible -Some basic Python programming experience

    So far the best offer I have received was $120,000, which is very good, but if I can do better I am definitely going to try, thank you all!

    submitted by /u/Wgalipeault
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    Does this BBA in Infomation Systems sound solid/technical?

    Posted: 30 Jul 2020 01:06 AM PDT

    https://business.fiu.edu/undergraduate/bba-information-systems/index.cfm

    If you click on courses and then click on the classes it gives a small description. Does the program sound decent?

    submitted by /u/KinoBlitz
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    For people who hire: What are some projects that make an attractive portfolio?

    Posted: 29 Jul 2020 10:30 AM PDT

    I'm not looking for a job right now btw.

    I started college some months ago, although I still don't know much I'm trying my best to learn on my own. I'm most interested in web and app development. I have made some dumb websites for fun but I was wondering if there are any projects I can start working on even as a challenge or to make a better looking portfolio.

    Any personal experience, tip or advice is welcome and appreciated

    submitted by /u/The_Callattar
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    Failed MD 101 cert twice

    Posted: 29 Jul 2020 06:57 PM PDT

    First time got a 640, second time 665. Is this cert even worth it or should I move on?

    I have comptia A+,Net+, and Sec+. Also the md100.

    Are there better certs I should be focusing on, do I have a enough certs.

    Would it be better to go back to school

    I'm debating what to do from here and if retaking this cert again is worth it.

    submitted by /u/ElectricOne55
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    Effect of automation on IT support

    Posted: 29 Jul 2020 07:50 PM PDT

    What are the chances that IT support and help desk technician jobs are going away due to automation. I remember reading about this topic before that jobs in this space are going away due to advances in AI. How accurate is that?

    submitted by /u/AutoPilotScan
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    Practice Lab/ Home Lab online?

    Posted: 30 Jul 2020 03:08 AM PDT

    I am looking for a site that can be accessed to practice various aspects of networks, firewalls, computing etc. I have seen them linked to training providers BUT I can't seem to find an independent one online. Any that people can recommend.

    submitted by /u/whiteknightniceguy
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    How can I land a full-stack developer job?

    Posted: 30 Jul 2020 02:31 AM PDT

    I'm 23 years old and approaching the end of my university career where I studied Optical Systems and Sensors, I don't have the best GPA so I'm thinking a shift in career. I decided that I want to start working as a developer but I don't know where to start or how I can stand-out in the field.

    In terms of my skill I've learned C++, JavaScript and Python some in school and some online. I've read online that I should start to build-up my GitHub profile since it's looked by employees, how can I start doing that? Should upload old assignments?

    Any advice would be appreciated.

    submitted by /u/MotionlessPhoton
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