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    Monday, June 29, 2020

    IT Career How to negotiate paid time off?

    IT Career How to negotiate paid time off?


    How to negotiate paid time off?

    Posted: 29 Jun 2020 06:24 AM PDT

    Title more or less says it. I know how to negotiate salary and have done so in the past, but one thing I haven't negotiated yet is vacation time.

    Any tips?

    submitted by /u/quietos
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    How’d you pick your “specialty?

    Posted: 28 Jun 2020 04:55 PM PDT

    Long story short is how did you pick your area of interest within IT?

    Hello everyone, I started doing an A+ course at a college and within a week I will need to pick my degree plan. There are options from CS, IT, IT management, network operations and security, cyber security, data analytics, and software development. I have never had a job in IT so I don't know what to pick. I know software development is where you make a TON of money, I know cyber security you make really good money, I feel IT management would be semi pointless as it goes into managing people and I need to learn IT before I become a manager, computer science I know is the typical software engineer route, and I am not the best at networks. This leaves me with data analytics and IT. I am good at math so I could do data analytics but I also like the IT route. I like coding but wouldn't want to do it all day, and I really want the Monday to Friday 9-5 life with a good salary which I know is subjective for me it's probably mid career being $80k but I live in a high cost of living area. I just don't know which route to go especially since I've never done any of the jobs. Sys admin, network admin, data science, IT, I am lost. Please help.

    Edit: Another option was cloud computing which I know nothing about. All I know is it is the up and coming thing.

    submitted by /u/springycarpet92
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    IT jobs that aren’t 9-5 for an entry worker?

    Posted: 29 Jun 2020 01:17 AM PDT

    So I have pretty much no experience other than building a company a website entirely on my own. I don't want to work web design though ideally. I'd like to work in security or database but don't have any experience. Am I basically forced into working 9-5 for a few years? Even if I am, what will be some jobs I can look at that are more "on call"? I have pretty rough insomnia and getting up at 9 can be a serious struggle some days when I don't fall asleep until 7. I feel like having to be somewhere at 9 with my sleep being so sporadic could be quite problematic. If I could find an on-call job or an online job that'd be really preferable. Or would help desk be something I should look into anyways? Am I basically going to have to work Helpdesk as my first job anyways?

    For reference I just graduated with a bachelors in IT and am finishing my internship right now (building the website. Given the COVID stuff I lost my ideal internship), and need to find a job in the next 3 months or so. I just kinda need advice on what routes I could start looking into and studying to put me in a position where I can work from home in the long run. The sleep issue is really the worst part. If I could sleep normally I wouldn't mind a 9-5. Also can't do night shift for other reasons I'd rather not dive into.

    Sorry for the poor organization of this post. Any advice would be appreciated

    Edit: I like the idea of cloud computing if that's something I could eventually go into.

    submitted by /u/qdolobp
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    How to become a field technician or what career path would you suggest?

    Posted: 29 Jun 2020 07:24 AM PDT

    One thing I've learned since I became a 1st liner for this company is that I enjoy being hands-on whilst moving around providing IT support. I'm craving for a new path to take.

    I've been 1st liner for 1 and a half years now and I have grown out of it. I would like to do something else. The company I'm working for hasn't shown any interest in my field and I would like to find one that does or can provide me better opportunities than here.

    2nd or 3rd would be nice but how does one get into that as well?

    EDIT-

    My bad, I thought I mentioned other interests xd.

    I enjoy taking things apart and seeing how they tick whilst troubleshooting them. The service desk position has got me aching and each day feels the same. I only stayed with this company because of upcoming projects that interest me.

    submitted by /u/Lodreus503
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    Next IT Certification: Linux+ or AWS Solutions Architect Associate?

    Posted: 29 Jun 2020 09:12 AM PDT

    I'm definitely heading towards wanting to learn Linux and Cloud technologies, and currently want to study for the Linux+ and AWS Solutions Architect Associate. However, I only have so much time to focus on each track. Which certification should I study for first?

    submitted by /u/AriaGiovanni
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    Degree or not for starting a career in IT? (UK)

    Posted: 29 Jun 2020 09:54 AM PDT

    As the title suggests - do I really need a degree for a career path in IT?

    Background:

    -24 and currently earn around 23k a year. I use IT in my job to manage a website using Wix, control simulated technology and use many systems such as for bookings and MS Office applications during work.

    -Have a Level 3 EXT Diploma in IT (No Degree)

    As stated above I use IT in my job every day but nothing that is mega advanced such as Coding, networking etc...

    However, I have a strong interest in IT and would like to start a career in either Network security, Cyber security, Web Design, Programming and even as technical support... whether it be help desk or hands on engineering.

    Would it be recommended to narrow my interests down and study for a degree in a sector within IT, or research and learn in my spare time whilst working to complete certificates and online courses, such as Comptia?

    I am willing to work hard and if I need a degree I will happily study for one as never obtained a degree in my life due to needing money ASAP after college. Lol. I was thinking of Open University to study whilst working at my job now for financial benefits.

    submitted by /u/Richyy95
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    I Messed Up, Guys...

    Posted: 29 Jun 2020 08:58 AM PDT

    Three months ago I (M25) received a job offer to work at a great msp at their Service Desk. This was right before lockdown had taken place where I lived, so it was all wfh. At first, things were going great. I was learning loads and my colleagues were fantastic. Things went downhill after the first month. Something about wfh affected my mood negatively and I wasn't working as hard as I should've been. I was making mistakes and doing my gods honest best to make up for that, but it is hard to dispel a negative impression when working from home. I should've done more to show that really gave a fk abt the job.

    Anyways, I got let go today as it's the end of my probationary period. I had an it job before but this was my first great job out of uni.

    What can I do now? Will this black mark follow me forever? I cant list this job on my resume obviously...feeling super lost right now. I was hoping to build my IT career off this and now I'm back to square one.

    Looking for advice from people who went through something similar.

    submitted by /u/swordfiend
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    Plan

    Posted: 29 Jun 2020 08:38 AM PDT

    I work for a big corporation right now in a network technical support role. Company that operates in about 46 states with profound presence in each. I have a somewhat specific goal to be a network engineer for a specific smaller company, this specific company is only in like maybe 9 states top and operates mostly in the Midwest (where I am located) I'm open to inherit network engineering positions but I have my eye on this smaller company specifically because of the job responsibilities and technology exposure for their network engineers so it's like I'm betting on myself In a way. Is this a viable optimism to have?

    submitted by /u/Agyekum28
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    Question about google certificates

    Posted: 29 Jun 2020 08:32 AM PDT

    I saw google offers relatively cheap study material for IT certificates. I have zero IT skills and was wondering if this would be a good place to start.

    Or would it be smarter to just get my A+

    submitted by /u/DanteLur
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    Former ServiceNow admin switching to Helpdesk roles

    Posted: 29 Jun 2020 08:19 AM PDT

    For the past 2 years, I have been working as a ServiceNow consultant and admin. I was recently let go in April due to COVID layoffs and have had a harder time finding a position due to the other ServiceNow consultants trying to find a new position. Although I had a focus on consulting in my previous position, I felt stronger being an admin/developer on the platform. After speaking to a friend who works in IT, he suggested that I should look into Helpdesk jobs.

    What can I do to better prepare myself for a Helpdesk role? I have ITSM and ITIL certifications, but I feel like my ServiceNow experience only scratches the surface. Is there any certifications/courses I should definitely take before I put myself on the market again?

    submitted by /u/GraveDiggerSedan
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    Options for a recent graduate

    Posted: 29 Jun 2020 09:39 AM PDT

    Hello, I graduated in May with degrees in CIS and Economics. I've been reading through this subreddit quite a bit and noticed that a lot of people say they're 'stuck' in help desk roles. I wanted to ask what are some reasonable jobs to start out in in the IT field apart from that role. I have been applying for a lot of analyst positions but the experience level seems to be a barrier to entry.

    submitted by /u/Waterme1one
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    International IT Careers for Americans

    Posted: 29 Jun 2020 09:31 AM PDT

    Curious if we have any Americans working overseas. How did you land the job (job offer first or job transfer) and what are some resources and strategies that worked for you? Roles I would be interested in would be IT manager/director, security risk and strategy consulting, and project management. Possibly something cloud related too but I'm still skilling up in that area and would prefer to stay on the management path.

    My wife is from Tokyo so Japan is an option but I speak minimal Japanese and wouldn't want to work for a Japanese company anyway. Large international companies typically speak English in the Tokyo office (although some Japanese world be beneficial, it's not required). I would actually prefer Europe (Germany) but since I could more easily qualify for a spouse visa in Japan, that's probably my best option.

    International travel opportunities would also be great but perhaps not until there is a legit COVID vaccine.

    submitted by /u/not_today88
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    Having non-technical people interview you

    Posted: 29 Jun 2020 09:24 AM PDT

    I've done a few interviews with MSSP or managed security providers or IT in general. Why is it that they have non-technical people interview you? I know it's to asses my personality to see if I'd be a " good fit". It seems like nowadays this weighed higher than the actual ability to perform the job.

    Very frustrating especially considering you've demonstrated you can perform in the past. Are HR personnel in the middle of COVID-19 crisis idiots???

    submitted by /u/BMW_E70
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    How much do connections matter?

    Posted: 29 Jun 2020 05:25 AM PDT

    Hi all,

    I was wondering how much networking and connections matter or rather how much you think they matter. Personally I think that networking and making connections is important, especially when looking for a job.

    submitted by /u/SgtBassy
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    Should I look for a new job or push back more at my current job?

    Posted: 29 Jun 2020 08:56 AM PDT

    I work on a 2 man team for a small, local company. I was hired as their internal IT doing a mashup of Held Desk and Sys Admin work. When hired, I was told I would be called on occasionally to help their digital media team solve issues they couldn't figure out.

    Almost a year later, I'm doing almost nothing but digital media support. Their entire digital team quit and everything got loaded onto me. I haven't gotten any of my actual job done in two weeks. The ticket backlog is horrendous and the amount of half finished projects I have going on is insane.

    My manager is an amazing guy who does his best to keep things from getting too crazy. Lately though, he's been having a hard time saying no to everyone and has been pushing us into a role where we drop whatever we're doing for whatever emergency the sales team has conjured up that day. We're suddenly doing things like inventory management, fixing orders that sales wrote up incorrectly, fixing hardware our customers bought from other vendors, and more.

    I've been at this job for less than a year and I'm already fed up. The executive team has no idea what IT is actually for and we've been under the Operations manager who handles the production floor and the warehouse. He keeps roping us into projects that have nothing to do with IT and getting upset when we don't meet deadlines. But deadlines aren't met because the mentality around the office is "we MUST make the customer happy at any cost".

    The pros of this place are the flexibility with my work schedule(which is a joke at this point because I'm working 50-60 hours anyway), free health care, bonuses every quarter and I'm working from home now.

    However, I'm still making the same exact amount of money(20 an hour) as I was 4 years ago when I first got into IT. I've broadly expanded my knowledge base, got my degree in networking and security and am about to be SF Admin certified. I know for a fact that I'm worth more than what I make now but raises rarely happen at this place. I was told I would move into an actual Admin role with a raise when we hired another Help Desk employee but excuses keep being made for that.

    My wife and I want to buy a house and have another kid which isn't gonna happen at 20 am hour. So, should I push harder at my current job for a higher wage, or should I just find a new job?

    submitted by /u/LobstersMateForLife
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    Questions on QA Engineer position

    Posted: 29 Jun 2020 08:35 AM PDT

    (Sorry if my english is not good)

    Hello, I'm a 23 years old french student and I will begin my master's degree in September. I just finished 1 year of Computer Science and I will start a 2 years apprenticeship. After this apprenticeship I want to freelance as a developer so I want to code a lot and gain technical skills and be a good software engineer. I have an opportunity to do my apprneticeship in a company as a QA Engineer. Do you think QA is good to start a career ? Does QA Engineer just write scripting test all day long ? Is it better to wait for a better position as a Software Engineer (very hard to find because of covid) ?

    Thanks

    submitted by /u/BlindedByT
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    How do I start in a Linux system administrator role

    Posted: 28 Jun 2020 05:16 PM PDT

    I plan to graduate this year from computer science. I feel like I haven't learnt much from my University. Experience. What is required of me if I want to get into the Linux system administrator field? I want to obtain certifications before I start applying. What certifications do I get? Should I initially start with the help desk role or go straight for a junior system admin role?

    submitted by /u/babyfaceghoul
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    VMWare certs - are they any good?

    Posted: 29 Jun 2020 05:27 AM PDT

    I've noticed a few listings asking for experience with VM's and VMWare - but they don't look for a certification. If you have one, did you find it worthwhile to get? I hear the entry level cert is not great beyond sales, but the VN or DNC are decent certs..

    submitted by /u/pjdonovan
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    Do you value experience over money and benefits?

    Posted: 29 Jun 2020 04:41 AM PDT

    So, I have about a year of experience in IT working alongside a sysadmin part time and some coding/other personal projects. However, I have an unrelated degree and no certs.

    This was enough to get me an offer for helpdesk at a reputable msp in my area for 45k/yr. However, I told them to wait a little because I have another interview for jr. network engineer tomorrow and they're going at about the same pay.

    There are several things about company 1 that make me want to take it. It's in my target living area, there's no need for a car, it's a reputable company with awards/good glassdoor reviews, they didn't try to talk down my asking salary, and while I've worked in IT I've never done helpdesk so it feels like it would be a worthwhile experience.

    Company 2 also has some benefits as well. As a jr. network engineer there's obviously going to be a lot more cool tech to work with than helpdesk.

    However, I'm worried about the cons of Company 2. The area is not ideal, requires a car, the job description feels a little bit out of my scope of experience, the pay is going to be about the same, and I can't really find much to tell me whether the company is a good employer or not.

    Basically, this is the question I am asking: For those of you who have been in a similar position to me, did you take a risk on the job you knew you could get hands on experience with even when there were more cons than the easier company? If I'm being honest, I'm leaning towards company 1 just because it feels like a safer move.

    submitted by /u/ayooooowhatsup657
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    Aspiring Network Professional

    Posted: 28 Jun 2020 04:42 PM PDT

    Hello all!

    I am looking for advice on what certifications to pursue, what resources are best for self learning, and how to navigate myself into the IT field/what positions to look for. ALSO, if you could share your personal start in the IT field, link me to a post about your progression, or tell me what you wish you would've done differently when building your education, certifications, and career in general!

    I am in the process of transitioning back into the IT field after a brief departure into a completely unrelated field. For relevant experience I have 4 years of Cisco networking experience in the U.S. Army as a 25B IT Specialist. I graduated from training at the top of my class and had complete knowledge/training in Net+, Sec+, and CCENT. The last time I progressed this education was about two years ago but now I am fully prepared and committed to making my return! I live in Raleigh, NC so if anyone knows of any region-specific opportunities they can share with me that would be awesome! Here is where I am currently at:

    I am studying for the new CCNA 200-301 at the moment and these are the resources that I'm using in order:

    1. Neil Anderson's Udemy course w/ included practice labs
    2. Keith Barker YouTube videos
    3. Cisco Press Official Cert Guide (Wendell Odom)
    4. Boson ExSim Max Practice Exams

    I am taking four weeks to complete the Udemy course and labs, three weeks for Cisco Press (Odom) and Keith Barker videos to solidify concepts, and two weeks doing the Boson ExSim practice labs while reviewing all questions/answers. Overall, I am dedicating roughly 120 hours to study over 10 weeks and will be thoroughly reviewing the exam blueprint to ensure that I am prepared in September. Any feedback on my study plan would be great :)

    I know that the CCNA certification is a good way to break into the IT field but I was wondering what other certifications are valuable for entry-level IT work (preferably that I can use to advance my career). I will be pursuing my Sec+ immediately after getting my CCNA certification so I should have both completed by early November of this year. Other plans I have are to go to a community college in the area to get a bachelor's degree in computer networking or netsec after I get a stable position in the field. I have no preference on any specific career path so long as it is within networking. I have a strong passion for all things IT especially within the networking scope so any interesting ideas for a career path would be very appreciated.

    TLDR:

    1. What certifications are the most valuable for both a good salary and good knowledge to set up my career.
    2. Share your start in the IT field (what certs did you first get, what was your first position, what was your next step in your career, what certs do you have now, and what position do you have now?)
    3. I have a strong background in entry-level IT but have no certifications or formal education at the moment. I am studying for CCNA and Sec+ and will have them both in November of this year.
    4. If anyone has any tips for the current CCNA 200-301 exam or any feedback on my study plan let me know!
    5. Any tips on marketing myself, building my resume to be more enticing, and networking with fellow IT professionals would be great!
    submitted by /u/kcbnet
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    Would it be possible to complete the new CCNA in 3-5 months with extremely minimal networking knowledge? Thank you

    Posted: 28 Jun 2020 08:35 PM PDT

    I was wondering if it would be possible to pass the new CCNA with minimal networking knowledge in a 3-5 month timeframe. This would be a certification that would help give me a better IT foundation. Thank you.

    submitted by /u/inquisitivereddit
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    Is it really necessary for me to go to college?

    Posted: 28 Jun 2020 08:22 PM PDT

    So let me preface this by saying I really don't know much about IT but it seems like something I might be interested it. I'm 19 turning 20 in a couple weeks and have taken 2 gap years after high school just working odd jobs and living at home. I've always been into computers and have always been the "techy kid" so I think IT could be a good career path for me. Anyways my question is if college is a necessity in becoming successful in the IT world. My local community college offers some CIS degrees that I've been thinking about pursuing. But honestly I've always hated school and really enjoy working and gaining experience on the job. Is it even possible to get a help desk job with no degree, and can I work my way up through the industry without a college education? I just bought some courses on Udemy for a+ certification and am planning on getting my a+ within the next couple months. To break it all down I just want to know if I can really be successful in IT without having a college degree. Ideally I would love to get an entry level it job and work on getting certs then work my way up.

    Thanks in advance :)

    submitted by /u/countsandman
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    AWS Solutions Architect Jobs

    Posted: 29 Jun 2020 01:38 AM PDT

    Hi guys, just had a email about my first phone screen for an Associate- Solutions Architect role (UK) at AWS and was wondering what kind of technical questions I will be asked. Will they be about code? (my knowledge of code is limited) and how much will they expect me to know as I'm going for an entry level role?

    Cheers

    submitted by /u/sapperwilliams
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    A+ or certification practice tests worth it?

    Posted: 28 Jun 2020 11:48 AM PDT

    Hey all!

    Studying for the the A+ exams right now using the Mike Meyers Udemy course. Is it worth buying the Total Seminars practice tests?

    submitted by /u/uniquelyedge
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