IT Career [December 2019] Resume Review! |
- [December 2019] Resume Review!
- Planning DevOps for 2020, how should I start?
- How to write effective bullet points for a junior developer resume?
- Will sysadmin jobs disappear in the future as I want to be one when I grow up - (I'm 15 years old)
- Landed a sysadmin job for a large company. My MSP job is wanting to try to retain me. Thoughts?
- Got my first real IT position! Thank you everyone.
- Fired from IT Job - How Do You Find the Right IT Job? How Do you Fight Depression?
- New Job, Constantly Dead
- Career opportunity across the country. Would you do it?
- Certifications vs Bachelors Degree
- IT Director Mentor
- Studying for CompTIA A+
- Mainframe Development Trainee questions
- What BA / BS would you recommend?
- Have A+, studying Cloud and Systems Admin with WGU, need advice for getting into the field while still being able to pay my bills.
- Job where you dont sit all day?
- MCSA, MTA or A+
- Doing helpdesk but...
- Your experience in the field ?
- Got a job in IT, what now?
- I've been accepted for final interview for an apprenticeship need some help (UK)
- Update #1 On my first day working IT Mates.
- Finding it hard to find a Job in Sydney
- IT specialisations
| [December 2019] Resume Review! Posted: 05 Dec 2019 12:17 AM PST Finding it is time to update the good old resume and want a second set of eyes and some feedback? Post it below and let us know what you need help with. Please check out our Wiki Section for Resumes before posting! Requesters:
Feedback Providers:
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| Planning DevOps for 2020, how should I start? Posted: 17 Dec 2019 07:29 AM PST So I'm planning to make 2020 the year I heavily invest in pushing my career into the DevOps route. It's been something I've been wanting to do for some time but I've put it off due to personal commitments and my current career. A little bit about me: 27, currently a sysadmin of 2 years after progressing from desktop support. Currently finishing my MCSA for Server 2016 to solidify my knowledge across main server technologies (I wanted to do this before starting anything for DevOps so I had a baseline to work from). Currently just have desktop/server support on a Windows perspective. I have a basic understanding of what's required to get into this kind of role and I'm aware how long it will take. I don't expect to go into a professional DevOps role at the end of the year and say I'm an expert. I've been watching these forums, looking at various roadmaps and looking at job posts to see the skills required. I know I need to understand CI tools such as Jenkins, containerization (Kubernetes), coding (maybe start with Python), AWS, Linux, Puppet, and so on. I know it will take a long time to become an efficient engineer, it's not something that can be learnt overnight, but my question to you all is how do I start? What would be the best technology to start with to make the learning process easier? I.e. do I need to know AWS before Linux, or Python before Kubernetes, that sort of thing. What's the best thing to start with at my current level? I was planning to do AWS afterwards but not sure if that's the best route? I had searched online but I know there are plenty of professionals on reddit who have personal experience and it's always good to get an inside view. How should I structure 2020? [link] [comments]  |
| How to write effective bullet points for a junior developer resume? Posted: 17 Dec 2019 08:08 AM PST Last week, I ran through dozens of junior developer resumes to pick up "weak" bullet points and show by example how it is possible to make them sound more impressive. Some examples:
✓ Achieved a 20% uplift in conversion rates by implementing social login and profile autofill functionality using OAuth with JavaScript.
✓ Independently built/developed a mobile version of the sales reporting app using X, Y, and Z.
✓ Built a fully functional mobile-friendly website for XYZ using HTML, CSS, and JavaScript. What is your recipe for effective resume bullets/attractive junior developer resume? [link] [comments]  |
| Will sysadmin jobs disappear in the future as I want to be one when I grow up - (I'm 15 years old) Posted: 16 Dec 2019 05:46 PM PST I want to be a sysadmin when I grow up but I am scared the field will die out. If I wanted to be one do you think there will be many jobs for sysadmin in the future? or will it just die out? EDIT: I said I am bad at problem-solving but I have to clarify I mean I am bad at problem-solving involving coding, I am not bad at it in general I am just bad at it with coding [link] [comments]  |
| Landed a sysadmin job for a large company. My MSP job is wanting to try to retain me. Thoughts? Posted: 17 Dec 2019 09:38 AM PST So I currently work for an MSP, but I actually enjoy it a fair amount. I like the people I work with, and the company doesn't hound me at all for my quality or amount of work that I do. I don't have anyone hovering over me and making sure I'm taking care of things that I need to take care of. There's a lot of trust there, which I appreciate. However, I'm starting to feel a bit burnt out on the MSP model. I don't enjoy having multiple customers contacting me constantly and demanding my time, as if I have nothing else going on. My customers aren't rude or anything, but it can be a little stressful when are asking me everyday and saying "Where are we at on x? What about y?" while I'm busy putting out fires somewhere else. The rotation of customers is also tricky. So I landed a gig basically doing sysadmin work for a large company. It'll be a 13% increase over what I'm making now, and I can focus specifically on one type of work, as opposed to being a jack of all trades like I am now. I had the conversation with my current boss, and while he was understanding, he did say that he wanted to fight to retain me if he thought it was worth the effort. I told him there's always a number, but I'm at about 90% sure that this is something I want to do. However, I don't feel like I should stop him from at least trying. My family has grown since I started here, and I've received decent pay raises before. But if I'm providing for my family, there's a chance that I could receive a killer offer that would make me consider staying. We had a talk and I laid out what my gripes were, what I thought we could do better, and overall just the kinds of changes I wanted to see. He told me about some changes that are coming, which sound great, but I'm feeling like it's a bit too little too late. He did say that he considered me one of our more senior engineers, which was nice for my ego. I'm pretty sure I already know the answer, but what do you guys think? Have you ever stayed with a company that countered to retain you? How did that go? [link] [comments]  |
| Got my first real IT position! Thank you everyone. Posted: 17 Dec 2019 10:08 AM PST Hi all, I've been a long-time lurker on this subreddit and have found it to be incredibly beneficial for someone like me who has no real "life role-models" to learn from. Since I've started lurking here, I've gone from fairly directionless (just knowing I wanted to do IT for a living) to having a good idea of where I want to be in my career. I've earned two (almost three) certs since coming over here and have gained actual knowledge that has luckily translated into a job offer. I will be a level 2 help desk employee and I am beyond excited for the opportunity. I just wanted to thank everyone here for their posts, insight, and war stories. I feel that I've benefited (and will continue to benefit) from the wealth of experience and knowledge that this subreddit is kind enough to share. The only advice I can offer is to keep putting yourself out there. I put out my resume dozens of times, most often hearing nothing back, but just kept plugging away. I am fortunate in that I was already gainfully employed (not in an IT capacity) and was not at risk of being on the streets in any way. I went through two rounds of interviews, everyone was incredibly friendly towards me which I really appreciated. There were mild technical questions (do you know what DNS is, can you walk us through a time you troubleshooted a particularly difficult issue) but mostly I think they were looking for enthusiasm and soft skills. The HR manager told me a big part of why I was selected was because of cultural fit and my attitude. Happy to answer any other questions or just commiserate. Thank you everyone again! [link] [comments]  |
| Fired from IT Job - How Do You Find the Right IT Job? How Do you Fight Depression? Posted: 16 Dec 2019 09:58 PM PST I pasted a link to my background above. A few weeks ago I started help desk contract job. I knew I wouldn't be happy working another help desk job, but it would be better than nothing. I was in a class with a few others. There was a lot to learn, but we did have a lot of training. We started out on password calls. Sometimes I felt that I struggled on the calls. You had 5-10 minutes to resolve password calls. It didn't take me to long to resolve the AD password call. However, It did get difficult when the employee didn't know the information we needed to validate that they were an actual employee. Also, the calls would take a lot longer when we had to go through several channels to verify the employee. Sometimes we were told to use information for a resolution that was outside the KB. I had one trainer that was super nice. Every once in awhile he would tell me or others how to do something ,and it would be opposite of how we were told to do something. It was tough to go into work some days, because we learned that the entire help desk was getting laid off. There was another company coming in to oversee the help desk, and they started emailing these new help desk positions. The help desk employees could apply for this job, but most people were leaving and getting new jobs. I was fired because I wasn't picking things up fast enough. I can admit that I wasn't learning as fast as everyone else in my class. I told a few recruiters I talked to that I found a new job, so working with them is probably out of the picture. Summary: I was fired because I wasn't picking things up fast enough. I can admit that I wasn't as fast as everyone else in my class. I told a few recruiters I talked to that I found a new job, so working with them is probably out of the picture. I had a few questions.
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| Posted: 17 Dec 2019 09:44 AM PST I recently got my first real IT office job where I am the IT Manager for a property management company. I am the IT department, no one below me no one really above me as far as IT goes. It listed as a manager position but basically it's level 1 stuff, fix printer connections, set up emails and new PCs etc. The majority of my day is just pretending to work until I get a call or email about something that is needed to be looked at. Some days I get two-four things all day. My question is what are things you guys do to fill down time when at work? What should I be doing or not doing? [link] [comments]  |
| Career opportunity across the country. Would you do it? Posted: 17 Dec 2019 07:57 AM PST I recently moved with my wife back to my hometown and we are both unhappy. It is a small town in an underpopulated state and generally it just sucks here. I just started a new job in government administration not related to IT, but I have been trying recently to get into the field. I spoke with a friend who works as a sysadmin in a State about 2000 miles away. He told me that he is hiring for a junior position and would put me in the running if I obtain A+ within the next month or so. I was already planning on getting A+ in this time frame so I think that's what I'll do. The position seems like a really good opportunity, but it will be very far away from family. My wife is open to the idea, but nervous as well. What would you guys do in this position? Thanks for the input. [link] [comments]  |
| Certifications vs Bachelors Degree Posted: 17 Dec 2019 10:35 AM PST I was directed here from r/cscareerquestions I have an Associates Degree in computer science with 5+ years of IT experience. I have held IT Support Technician positions and Software Specialist positions. As a 27-year-old, my peers who are over 50 have a far greater knowledge of systems than I do. They teach me things often, but I would like to try to get to their level. I have thought about going back to school to further my education. However, I feel like that would be a waste of time and money. I would have to take a bunch of extra classes and spend money on materials I don't want to get into the actual IT classes. I currently hold a certification as an Excel specialist (MOS). That required only a little time and money to achieve. I am sure I could take a few certification classes and catch up on the material I need to be even more successful in my career. So the question is, should I invest my time into a four-year degree. Or take a few certification classes? For those wondering, I am interested in furthering my knowledge of networking and security. CompTIA Network+, Security+, and maybe some more Microsoft certs. I want to conclude that I have a real issue with universities forcing students to take forced "electives" and other classes when the student only wants to focus on their career objectives. I have already proven I can read, write, and do math with my two-year degree. Why can't I skip straight to the IT courses? I don't want to start an extensive side conversation about universities; I am merely providing you all with why I wanted to ask this question to begin with. TLDR: Degree vs. Certifications. Which is better to invest time and money into? [link] [comments]  |
| Posted: 17 Dec 2019 01:36 AM PST I'll post in r/mentor as well. But over the past year and a bit r/ITCareerQuestions has given me the information and confidence to land a level 2 help desk role and I'm now laying out a 10-20 year plan to get to an IT Director level. Would love to speak with someone in that role or aspiring to be in that role about potential mentorship. I don't have a bach or any degree for that matter. I do have: CompTia A+, Sec+ & Network+. Of course I'd be honoured to receive any mentorship at all. But I would be over the moon if the mentor was from Brisbane, Australia. Willing to learn anything. [link] [comments]  |
| Posted: 17 Dec 2019 08:52 AM PST I've been studying for the a+ exam for about two weeks so far, no prior it knowledge. Realistically what should my time frame look like to get this cert under my belt? So far I have professor messers notes, and will be ordering udemy practice exams. I do not have a pc yet, my question is should I be trying to get a pc to build just to help me with the exam and the ins and outs of a pc? Is it crucial? Any tips would be appreciated [link] [comments]  |
| Mainframe Development Trainee questions Posted: 17 Dec 2019 08:39 AM PST I was asked to come in for an assessment for a Mainframe Development Trainee program. I have very little knowledge as far as Mainframe Development so I'm not to sure what I should be preparing for, the application said it was for a 12 week training program so I'm not sure if they are trying to figure out how much I know or if it is a personality assessment. The position sounds really interesting so I am trying to put my best foot forward! If anyone has any information that might help it would be awesome! Thanks in advance [link] [comments]  |
| What BA / BS would you recommend? Posted: 17 Dec 2019 07:12 AM PST Hello everyone. I am hoping to get some advice or insight into what BA (Bachelors of Arts) / BS (Bachelors of Science) I should pursue. My current situation is that I am an IT Specialist for a large company. This company has several locations, so there are many of us. Other than a Supervisory position, my current position is the highest I can be at with my current knowledge and experience. I have an AA in Arts in Humanities (still not sure what that means), but I've been thinking about getting my BA or BS. I like the work that I do, which primarily customer based (resolving tickets, fixing issues at the physical and network level, both in person and remotely). I wish I knew more about the networking asking, like router configuration, smart switch handling, and network security. My current job also doesn't have any vacancies for this, and even if they did, I certainly do not qualify. Other than this, I've dabbled with Python for a bit. Although I do enjoy that, I don't know if I can see myself coding for a career. Not sure what I would be able to do actually, although I'm sure there is A LOT out there. Here's the tricky part. I could go for a BA in Computer Information Systems or a BS in Computer Science, but my fear would be that I would ONLY be able to apply to this kind of jobs. One thing that I have thought of is to pursue a Business Degree or a Management Degree in Information Systems and minor in something technical, that way I'm not tied to just technical work and I could apply to management jobs. With this, however, I'm on the fence of just how helpful business classes will be to me in the future. I guess I don't want to take classes in something that I will not like later in the future; waste of time and money. So, for those of you who are further along in your career / education than me, what would you recommend? Thank you in advance; I'm seriously thinking about starting this up in the new year. [link] [comments]  |
| Posted: 17 Dec 2019 06:59 AM PST Heyo, Firstly, thanks for taking the time to read this. I studied Electrical engineering at a college in my state for a while, but the program pretty much tanked shortly before I was to get my degree. I had other life problems going on at the time, and just kind of shut down to the idea of fighting my way into a new college and took on a management position with a food/retail company. Talking to the college later, there wasn't a lot of opportunity for transfer, and they didn't offer an Associates (I had over 200 credits), meaning I basically got nothing for all that work. Retail being a nightmare, I moved to another food company doing quality assurance that I thought would improve my resume, but really hasn't, and lately has been showing that all management is lying and manipulative (long rant removed, the majority of hard working employees, including two company-wide EOTYs have been lied to or manipulated lately and are looking for new opportunities). It's been made pretty clear that I'm expected to do the work of two people and some management responsibilities while constantly being given contradicting feedback. My fiance pushed me to do an online program for a while, but I didn't want that commitment and got my A+ and started studying for Cisco exams, but after a promotion I was working hard for was given to the manager's extremely lazy friend (a week later I was still doing the job) I started with WGU for their Cloud and Systems program. I'm currently working on Linux-LPCI-1 (I'm a Linux guy and excited for this), Network+ after that. I've had a couple of interviews, a second interview, but the vast majority of replies that I get from applications are that there are more qualified applicants with more experience. I have had one offer that would have been a big pay cut while quadrupling my gas (and in the PNW, traffic would have been crazy). So I'm nearing 30, already have student debt and other debts that come from life, barely make ends meet with a wedding next year, animals at home to take care of/cooking/studying, and having trouble getting my foot in the door anywhere. The work my company has me doing is starting to mess with me emotionally, and I know that within the next month and a half several very valuable coworkers will be leaving. I'm taking a personal day to get some things sorted out, and could use some advice on sorting out my thoughts and what steps I could be taking to accelerate my career change while still being able to take care of my responsibilities. Thank you for reading through that and advice or questions. [link] [comments]  |
| Job where you dont sit all day? Posted: 17 Dec 2019 05:54 AM PST Im writing this as I sit infront of my Dual monitor set up in my room. I have off work today, so I'm brushing up on some stuff. I hate being cooped up in my room tbh. I have a hard time sitting for hours. The weather is great today, but Im running VMs and stepping away from my dual monitor setup would not be ideal so taking my laptop to my back porch isnt going to happen at the moment. I like tech, but I also hate being glued to a screen all the time. My current job is in labor like painting and pressure cleaning. I just graduated so Im looking for work in IT. Im used to constantly moving on the job. I know that IT will not be as physical, but I also cant imagine sitting on my butt monday - friday for the next 20 years. I just hate being sedentary. I know some dont mind. There is nothing wrong with that, but I sort of fear the desk job. I love IT though and will stick with it for money for the time being, but I sometimes wonder if I will change careers later on. Either way Im wondering if there are areas in IT where there is more interaction and less sitting? Anyone else like this? Maybe I will adjust, but I worry that I'll hate a desk job. [link] [comments]  |
| Posted: 17 Dec 2019 05:51 AM PST I've been in the IT field for some time and back in the day I didn't need certs to land a job. However, now I need them to expand my career. Shall I obtain my MCSA Server 2016, MCSA SQL or MTA or A+? My main focus would be directed towards DBA. At least that's the kinda work I want to get into. [link] [comments]  |
| Posted: 17 Dec 2019 04:29 AM PST I really enjoy fixing things, but with IT I miss the hands on aspect, that you would get if you did board repair (see Louis rossmann for an excellent example). What can I do in my position if I want to do more hands on fixing things? But I do want some growth options and not an entry level salary. I know this post sucks but I am short on time. [link] [comments]  |
| Your experience in the field ? Posted: 17 Dec 2019 03:43 AM PST Hi everyone, I'm a fairly new technician that works in a repair and service company. Our main focus are RFID readers, label printer and other similar stuff. I don't really enjoy this job but since it's my first one I make it work. The only thing I can't understand is our way of dealing with client. Basically all of us has to contact the client, prepare all of the paperwork, create the estimate... And so on. Se we are not only technician but also responsible for the administration part. Is this normal ? Do you have had any similar job ? Or is it just here ? [link] [comments]  |
| Posted: 16 Dec 2019 12:06 PM PST Hi guys. I'm 24 years old and worked retail for the last 4 years. I really wanted to get out and I've always loved computers, so back in July I got my A+ certification, and in October I got a job as a tier 2 tech for a government subcontractor. So far I really love it, and in just the first week in this position I learned more than in all the studying I did for my A+ cert. I'm certainly not looking to make a move for quite some time, but I'm curious what you all would recommend for a next step. There are opportunities for me to move up here, but really only if I start to specialize in networking, cyber security, or Linux systems. I guess my real question is what would you recommend for me to do to keep learning and decide what direction I want to move? Are there any certs I should go for? Any skills I should learn? Really any advice or guidance on how to continue to advance and improve myself would be welcomed. [link] [comments]  |
| I've been accepted for final interview for an apprenticeship need some help (UK) Posted: 17 Dec 2019 03:21 AM PST OK so I need some help, I have gotten through to the second stage of an amazing IT apprenticeship it's over 18 months and I'll be spending 6 months in devops, software development and client management. This is such an amazing oppurtunity and I am so pleased I got through considering I have no formal education in this and am currently self teaching coding and my A+ & network+ certifications. I have two questions really What kind of questions are they going to ask when it comes to the technical things? I'm worried as I don't know all the jargon I just don't want to be under prepared. The other thing though is what salary should I be looking to ask for? [link] [comments]  |
| Update #1 On my first day working IT Mates. Posted: 16 Dec 2019 06:22 PM PST Original post here https://www.reddit.com/r/ITCareerQuestions/comments/eacsgm/well_boys_i_got_my_first_it_job_and_i_start_this Okay Mates let me tell you I came in early nervous as ever! You guys know the first day of school kind of feeling hoping not to be the kid that hides in the bathroom during lunchtime feeling (which was me in school). So I get there they tell me that they got my desk ready cool cool.. but then tell me to set up my monitor's and PC.. but the problem is I've never done this. Now I know I ran the simulations from Eli the computer guy videos.. after about a half hour my little toddler hands got it to work..with the help of others of course. Next was learning about their ticketing system something called C.W you ascend tech people will know. Let me tell you this might have been in a different alien language that you need the Oracle from the silent cartographer mission in Halo to decipher. Needless to say mates my tiny monkey brain couldn't understand. So they give me a test on a fake ticket to fix two monitors that weren't displaying so I did the whole check connections and reboot thing. But I knew it might be the drivers but for the life of me I couldn't not remember how to get there. But anyways with help I got there and yep lads it was the bloody drivers. So next we went over to sever issue tickets and worked together to find the answer to the problem mostly my master did the work. The problem was when I was putting in the documentation my brain could not spell at all plus mates I'm not the greatest speller in the world and when someone else is watching it made it worse, damm you Google speech to text making me lazy! After that I felt like the jig was up mates that they knew I was some sort of slow squirrel that buried his nut a inch from him and couldn't find it and would starve to death. The rest of day I spent doing training videos on this ticketing system made by a hybrid Alien master race. But to be honest mates I loved it, to be around all this technology and skilled people and I felt I was part of something that maybe I was making a difference some how. I may not know about this automaton, scripting or remoting into computer or I guess...not even being able to find the stupid windows key. I felt the opportunity they are giving me is amazing and their willingness they are to teach me is something I'm truly grateful for no matter what happens. So it was a pretty cool day mates. Will try to update you on my days. Thank you guys. [link] [comments]  |
| Finding it hard to find a Job in Sydney Posted: 17 Dec 2019 02:59 AM PST I am currently working in a Japanese company as an ML engineer, I will be going back to sydney next year and want to continue to pursue the career of ML engineer. I have 1 year left of my bachelors and would like to apply for a role in Sydney. Is there anyone who can recommend me. Help a brother out? [link] [comments]  |
| Posted: 16 Dec 2019 10:43 PM PST Hi all, I'm looking at potential IT Specialisations to transition out of IT Helpdesk. I had a background in VFX for film but wasn't my cup of tea, so I found myself in IT Heldpesk as I had a natural interest and talent in tech. I'm looking at something I can study online to get out of a 'support' role. Could you guys provide some suggestions as to this and/or experiences? At the moment I'm looking at Penetration testing (I've been learning unix in my spare time) Programming (learning swift) however I think this one would be really hard as I didn't study it App design? My main goal is to be in a job where I don't need to 'support' people over the phone most of the time. I'd love to wake up and work on a project with headphones, have some discussions & communication but not be beholden to clients. Rather to the work achieved and boss. [link] [comments]  |
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