IT Career [Weekly] What would you like to know Wednesday? General Question Thread |
- [Weekly] What would you like to know Wednesday? General Question Thread
- My boss does not want to hire a great candidate because they don't have CCNA. Can I get your thoughts on the situation?
- For those of you who started in Help Desk Support and advanced your career... where are you now and how did you do it?
- How do I advance my IT career?
- Resume idea: add a bunch of buzzwords in really small font and change it to white. Invisible to your reader so you can make your resume look nice and pretty while you have hundreds of buzzwords in 1pt font in white so that resume filtering tools pick up on them
- Almost 1 year of searching...nothing
- First interview in 2 years was unsuccessful
- System Administration Advances In Early Career
- Need help deciding how to prepare for a career reboot
- Interview advice
- Should I major in CS with a minor in MIS or major in MIS with a minor in CS?
- Looking to get my first job in IT with no degree or certificate - how can I do this?
- Technical School for Certs after BS Degree?
- Systems Engineer Qualifications
- What do you do?
- IT training advice
- ITIL Foundations to help resume and get into Solutions Engineering/Presales or out of support?
- Should I reapply?
- Screw recruiters!!!!
- How do you find candidates?
- Help For IT Learning
- It work in secondment
- Microsoft Azure certifications
- Fostering Interaction on an Online IT Community
- Advice for dealing with self-debasing comments from clients/staff when you solve their issue?
| [Weekly] What would you like to know Wednesday? General Question Thread Posted: 09 Oct 2019 01:17 AM PDT Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments]  |
| Posted: 08 Oct 2019 06:16 PM PDT Our company has around 60 employees and we are looking to hire an assistant or jr system administrator for our IT Department. We had a great interview with a recent candidate and my boss (company boss - not in IT) said we should not hire him because of no CCNA. That was his only reason. My boss must have read that buzzword in some google search and wont let it go. I think he is talking crazy, the kid is sharp and lives this stuff, you can tell he nerds out on this for fun. To me that is a great sign. Candidate Qualifications:
Is a CCNA really needed in a small corporate office using windows server and active directory? How do I convince my boss the otherwise? Guys I'm really no expert at all but I think this candidate seemed qualified. What are your thoughts? [link] [comments]  |
| Posted: 09 Oct 2019 08:04 AM PDT Has anyone started in entry level Help Desk/ IT Support and advanced their career? Curious to see people's career paths through IT and where they are today and expect to be... [link] [comments]  |
| How do I advance my IT career? Posted: 09 Oct 2019 10:16 AM PDT I'm 20 years old in Raleigh NC. I was in college but dropped out do to certain issues and will be going back in the future. As of now I have been working as a SOC Analyst Intern at a university for about 7 months and I'm in a program through a local college that helps me get my certifications and pays for the class that last about 2 months and exam voucher. Problem with that is I have to go in exact order (IT fundamentals, A+, Network+, Security+, then I can continue on the CompTIA path or switch to Cisco.) However me and my family do not get along and they have told me they want me out of the house but would give me about 6 months to find a better job (The SOC analyst gig is doesn't pay much but hey it's experience.) So my anxiety is killing me now and my life just got pretty hectic. [link] [comments]  |
| Posted: 09 Oct 2019 08:02 AM PDT Was just working on my resume and I'm contemplating doing this. Good idea or bad idea? Obviously, said buzzwords aren't a lie, but i don't want to put EVERYTHING visibly on my resume. [link] [comments]  |
| Almost 1 year of searching...nothing Posted: 09 Oct 2019 10:12 AM PDT No matter what job I apply to, I don't get a response back. I've been (sort of) actively looking for an entry level IT position for almost a year now. I can never seem to land an interview. Granted, I just moved a couple months ago, but now I'm in an area where there are TONS of positions available. I've had multiple people (some of them hiring managers, but most are from people who've worked in the field for 5+ years) look at my resume and give me tips on where to improve. At this point I'm lost. I don't know what to do or where to go. I have almost 2 years of experience running my own business (not IT related, but still some great skills to have) and ~1 year of customer service/warehouse experience. I'm currently pursuing a BS in Cybersecurity and I'm hoping to graduate mid-2020. I'm also working on my A+ cert, but I don't plan on sitting for the exam anytime soon (I work 12hrs a day 5 days a week—this includes my travel time, btw). I have tons of personal experience with Microsoft Office, coding, building/taking apart computers, networking, ethical hacking, etc. but none of this can be "confirmed" since this was during my own time, not at a job or anything like that. Starting next week, I'm going to be doing some virtual volunteer work for a company (I figured this would be nice to put on my resume and to gain experience). Is there something I'm missing here? What sets candidates apart from each other? I feel like I'm applying to jobs that I'm qualified for. I mostly apply for help desk positions for both large and small companies. Don't get me wrong though, I've definitely applied for positions that are far out of my league. I'm frustrated at the fact that I've applied to so many jobs and have only had one person call me back. I want to ask hiring managers why someone was picked over me so I can work on achieving/refining the skills I would need. Any help or tips would be greatly appreciated. I'm sorry if this is super long and jumps all over the place. I'm just feeling crappy about this situation right now. Ranting about my shitty problems kinda makes me feel better lol. [link] [comments]  |
| First interview in 2 years was unsuccessful Posted: 09 Oct 2019 04:13 AM PDT Pretty much the title says it all. A little bit disappointed but glad I went to get a feel of interviewing again as my current job is terrible and I need out! Do you guys have any tips for interviews that make you feel like you've left everything in the interview and have no regrets? Any advice would be much appreciated. If it helps your answer I'm currently in a support role for a healthcare company. Thanks [link] [comments]  |
| System Administration Advances In Early Career Posted: 09 Oct 2019 06:20 AM PDT Good morning, I am in my mid twenties and separating from the military within a year or so. I have had the role of Linux system admin for the past couple of years in my enlistment ( RHEL, using VMWare, puppet, Weblogic, little bit of python, messing around with docker and AWS currently ). I am currently working on a bachelors in CS and want to know based from your experiences what technologies/skills should I look most into before I punch out for my future employment after the military ( location will be somewhere east coast, I do not have anywhere specific in mind ). I can only assume since I'm comfortable with Linux now that it will be doing more and more with bash, python, perl, and really emphasizing my attention focus with docker + AWS since it seems cloud dev ops is such a big thing. Open for any insights. Thank you again! [link] [comments]  |
| Need help deciding how to prepare for a career reboot Posted: 09 Oct 2019 10:47 AM PDT I've been a Java SE (game) developer for a number of years, now at crossroads* and need to decide where to go next. Can you say which skills are must-have no matter what I choose? Here are the options that I saw as viable to start with:
I am free to relocate however so that could widen my options, but I am not sure it is feasible to move abroad without enough work experience. Any advice is welcome, thanks! * Long story short, I've pretty much spent the last 8 years in solo gamedev with only marginal working experience outside of it - 'anonymous' freelance and working for friends of friends to pay the bills.. [link] [comments]  |
| Posted: 09 Oct 2019 10:43 AM PDT I just scheduled my first interview for an IT position. I'm nearly finished a Master's program but have no professional experience so I'm excited/nervous. Besides the usual interview questions, what technical questions should I be prepared to answer? Any advice helps :) [link] [comments]  |
| Should I major in CS with a minor in MIS or major in MIS with a minor in CS? Posted: 09 Oct 2019 09:36 AM PDT I'll be attending college next year and my college of choice, UIC, offers both majors and minors in CS and MIS, two fields that I am very interested in. As of right now, my general plan after college is to find a job in an IT department for a company/firm working with both networking and programming. I'm a senior right now in high school and will be participating in BPA (Business Professionals of America) and researching in fields of computer security, networking, and programming. I have no experience whatsoever in these fields but I am hoping that by being in BPA I can develop and improve these skills for future usage. What would you guys recommend me to do? Should I major in CS and minor in MIS or vice versa? As of now, I personally am thinking on majoring in MIS and minoring in CS but I'd like to hear some of your opinions. Thanks. [link] [comments]  |
| Looking to get my first job in IT with no degree or certificate - how can I do this? Posted: 09 Oct 2019 12:40 AM PDT I'm finishing my degree in psychology soon and I'm thinking of either getting a job using that, or getting a job in IT. I was considering emailing some local PC repair stores and seeing if they'd have me for an internship or work experience, or even if they'd hire me. My friends seem to think I know enough to get some sort of basic job with computers but I'm just not sure how to go about it with no degree or certificate. Any advice appreciated. [link] [comments]  |
| Technical School for Certs after BS Degree? Posted: 09 Oct 2019 08:44 AM PDT I have a STEM BS degree, but it is in the biological sciences. I am currently in a post-bacc program for CS doing 1 class at a time due to working. It will take me 4 years to complete at this rate. I am not sure if the extra $60K spent on this post-bacc is worth it considering I'd be over $100K in loans for both BS degrees. I worked a year in government lab and a year as an IT Specialist for a small business. I want to make a career shift to something in either Computer Networking, System Administration, Cloud Computing, or Cyber Security...I really don't want to be a full on software dev or software engineer like the CS degree would prepare me for. I am considering Technical School (AS or AAS degree) which would give me 3-4 certifications (Network+, CCNAs, Security+, AWS certs) for about $10K in all. Considering I already have a STEM BS and a year of IT experience, would going back to school for the certs be a good choice to get into one of the roles I mentioned above? Time, money spent, and return on investment are three of the most important factors for me while considering this choice. [link] [comments]  |
| Systems Engineer Qualifications Posted: 09 Oct 2019 08:43 AM PDT I currently live in Australia and I was wondering what pathway of education I should take to give me the easiest entry into a job as a systems engineer? Should I go to university and if so what course? Or should I do a TAFE course in networking or something? [link] [comments]  |
| Posted: 09 Oct 2019 08:20 AM PDT What is your job title, what does your day to day look like, and what made you decide to get into it? How did you decide what area to specialize in? Would you go back and choose a different career path now? I'm very new to IT with absolutely zero prior experience, knowledge or background. I've been studying and growing an interest though, and I'm considering pursuing a career. I've just only begun to dive in as of a couple weeks ago. I'm studying to take the security plus cert, I'm almost finished with the GCGA book, I watch professor messer, play around in immersive labs, and I've just started messing around with python. I've also studied through some of my husbands intro to networking books. So far software and cryptography have really seemed to peek my interests. But as I said before, I have no kind of background to truly comprehend and conceptualize everything. I'm trying to get ahold of as much hands on as I can to play around with it all, and absorb as much material as I can. Right now I plan on taking the sec+ next month and perhaps applying to WGUs bachelors in cyber security program. I guess I'm just looking for general experiences in the different areas in the field. I'm feeling quite overwhelmed as far as where I could go next, and where to start. [link] [comments]  |
| Posted: 09 Oct 2019 08:19 AM PDT Hi , so I'm basically business graduate that works as plant technician ( I make around 36k GBP a year ) and thinking that its not something I would like to do for the rest of my life. I was originally trained as a person who would install your internet cables , routers , builds PCs in the days when fibre was just coming out and we are still using radio/tv cables for internet. And around 2009 I moved to UK , and what I used to do in my home country wasn't relevant in UK so I had to pursue a different route. I need an idea or recommendation for a training company where I could do like comptiA and CCNA certificates , I don't really care about job guarantee as I was thinking to obtain them and find volunteer work to build up experience before I consider dropping my main job - my main job we only work 12 days x 12 hours a month ( it's a shift work ). The first companies that come up are like itcareerswitch / justit and ittraining I believe , has anyone got any experience in terms what they do ? I was reading reddit and some people suggest doing it yourself , and then do the exams but I would rather prefer to go through a structured training. I would rather do a proper apprenticeship but as an adult I won't be able to survive on 9k a year , in terms of doing a degree that would take 3 years and half of it would be useless for me plus the student loan wont cover it. [link] [comments]  |
| ITIL Foundations to help resume and get into Solutions Engineering/Presales or out of support? Posted: 09 Oct 2019 06:39 AM PDT Hello everyone, I have a background in IT Support and recently graduated with a Bachelors in Computer Information Systems. I am trying to break out of the support realm and have been studying Front End Web Development to get some familiarity with HTML/CSS/JavaScript and some frameworks. I like it so far, but don't know if I am want to switch to a full-time developer. I stumbled upon the career path of Solutions Engineering / Presales Engineer which I am interested in. I have great soft skills and like to interact with people. I saw some of those jobs required some familiarity with ITIL. I looked online and it seems the ITIL Foundations can be studied and completed in a couple of days. I thought maybe if I obtain this it will help my resume stand out. Here is my mock resume to give you an example of my background: RESUME How does an ITIL Foundation certification help you with career outlook? Can it benefit me in my situation after looking at my resume? [link] [comments]  |
| Posted: 09 Oct 2019 06:35 AM PDT I applied for a job back in August. The company does IT for the state and they have a ton of employees. The job I applied for was a tier 2 service desk position. They have at least 50 or so service desk employees. I applied. Got a phone interview. Got an in person interview. The position says it requires 2 years customer service experience. Which I have 10 years. Preferred experience in IT but not required. Well I didn't get the job. They just communicate via email so I don't know why I didn't get it They just posted this week a tier 1 which requires 6 months customer service experience so I feel as though I can apply for this one and have more of a chance. They also posted a tier 2 again. Should I apply for the tier 2 again? Is it worth it ? I'll answer any more questions if I need to. -edit: I'm also studying for my A+ but I have no direct IT experience that is on my resume [link] [comments]  |
| Posted: 08 Oct 2019 03:47 PM PDT I literally answered one email from one recruiter and I I have now been contacted by 6-7 different recruiters, all from different companies and offering different pay rates. All within 10 minutes. I don't even care about the job at this point. What the hell kind of tactic is this??? Fucking savages. [link] [comments]  |
| Posted: 09 Oct 2019 05:43 AM PDT I'm a helpdesk manager in the financial industry, I have about 25 techs under me of various levels. The company I work for does not give me a recruiter or budget for recruitment. Majority of my employees come from passed along resumes from my techs or friends/family. I'm having a hard time finding quality candidates with IT backgrounds. I've reached out to a few local schools and had some success there but most places want some sort of kickback for the push and my company will not give any sort of budget towards that for lower level salary employees. What are some tools you guys use? Is using craigslist viable? [link] [comments]  |
| Posted: 09 Oct 2019 04:53 AM PDT Does anyone have any good suggestions for how to get started in IT? [link] [comments]  |
| Posted: 09 Oct 2019 08:28 AM PDT Hi There, I work in IT as a secondment (It support 2 liner) since i am 21 i still want to learn a lot and get certifications (currently working on az-103). Today i got an E-mail saying that i could go back to a customer i worked for before (also on secondment). However i did not have a great click with the manager there also they are asking someone for Functional Management and i do not have any experience in this regard. So i told my Secondment company no for the reasons above. This would not be so bad if i did not have said no a week before for another customer who asked an It expert with Citrix knowledge which i do not posses. (They asked me to polish op my CV so it looked like i worked with it and i said it would backfire if they ask me something i dont know) Is saying no while working in secondment something that is accepted or is it better to say yes and take the repercussions. Since i do not want to give a negative impression of me. Thanks for the advice. [link] [comments]  |
| Microsoft Azure certifications Posted: 08 Oct 2019 08:47 PM PDT I'm thinking about completing Microsoft Azure fundamentals and then the Microsoft Azure Developer Associate certificate I was wondering if anyone can share their experience in completing these or if anyone has any insight on the value of these certifications? Thanks. [link] [comments]  |
| Fostering Interaction on an Online IT Community Posted: 09 Oct 2019 03:00 AM PDT Hey IT enthusiasts, I work as a marketing manager for a small tech startup. Recently, we've witnessed a decline in interaction in our online community. As IT professionals or enthusiasts, do you have any thoughts on what could personally make you engaged in an online IT community? I was thinking more of a rewards system, but if you have any cool ideas, shoot! Only hoping for the best in the IT world and to have our online group function like an incubator and a community where IT professionals can help each other :) Thanks in advance! [link] [comments]  |
| Advice for dealing with self-debasing comments from clients/staff when you solve their issue? Posted: 08 Oct 2019 02:43 PM PDT Hi All, I work in an IT role currently, and sometimes stuff comes up that has a simple solution. For example, I went up to a department just now because a peripheral device wasn't working, and after checking the connections, realized that the power had come loose. No biggy and it's nice to get the easy ones sometimes. But after I reported the problem and my fix with the staff who reported, even though I'm not passing any judgement, they acted embarrassed and were all like "I feel so stupid, I'll make sure to check whether it's plugged in next time" for like a minute. I get this a lot from staff, and I want to reassure them that it's no big deal - I check it first because like everything else, it's my job and it's part of the process I'm trained to do. I mean, it's nice when staff solve their own problems, but I don't expect regular staff to necessarily think about it in the moment when they're freaking out because a program isn't working. It also kind of devalues that, however simple or complicated the problem was, I did need to come up in this instance and fix it because they weren't able to. So how do I respond when someone's response to me fixing their problem is to criticize themselves and (although there's no malicious intention) trivialize my work? [link] [comments]  |
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