IT Career Told my Boss I was going for CCNA ... |
- Told my Boss I was going for CCNA ...
- Is a shit job the only way?
- Can I get at least a 50K IT job after college?
- Where to start?
- Entry Level for MIS major (SQL/DB work). Flextime? Sales?
- Accepted job offer...counter-offer from current employer is making me reconsider. Thoughts?
- Keep studying for my Net+, or do something else?
- I have to interview someone... any tips?
- Sys admin with comptia cert. What next?
- Seeking advice re: career change to Information Architect
- How do you tell the difference between impostor syndrome and actual skill set?
- What are the things I need to mention in my cv and motivation letter?
- What are the ways to climb the salary ladder and higher positions when you just came out from college?
- 34 and looking for a career change
- Tech Support for an ISP is hell
- Recently promoted but people in my old role are sometimes making more than me. Is this a problem?
- Got the offer to choose a certificate
- Help deskers- What are your everyday responsibilities like?
- Stick it out & get degree or leave & gain experience?
- Cert guide
- Jumping into IT with zero experience, is it worth building a foundation beforehand or should I learn on the go?
- Money > Skills?
- Pros and Cons to working in IT?
| Told my Boss I was going for CCNA ... Posted: 04 Apr 2019 05:23 AM PDT Work for small org as SysAdmin ... But still hold a lot of helldesk duties cause of size... Talked with our CTO about putting my CCNA on the schedule in a few weeks... His response...... "Don't waste time on that, just go get your CCIE...." [link] [comments]  |
| Posted: 04 Apr 2019 08:49 AM PDT I have 4 years of IT field experience, I really enjoyed the networking side whenever I got the opportunity to work with it so it made sense to follow that and get my CCNA R&S and Security. I really enjoy networking but only have lab experience and minor shit from previous job, so when looking for work I have only gotten what I thought were ridiculous offers. I live in the bay area
Is the first job for most people complete ass??? When I worked as a field engineer I had great coworkers, great management, was making $30/hour, felt I was doing well but felt burnt out doing the same thing and wanted more challenge. I left the company for a year to travel and earned both my CCNAs. For some reason I thought with my experience and fresh certs I wouldn't have trouble finding a job but womp womp. I feel like i fucked up big time and should have just stayed at my previous job. I would still be doing the same shit but atleast id be employed. So my question is for entry level network dudes is shit employment the only way?? Ive been studying for my CCNP and will take the switch exam by the end of the month but have also been told that a CCNP without network engineer experience will get weird/unfavorable views. I feel like ive built up in my head the possibility of working for a decent company with my experience/certs but the reality is much shitier. [link] [comments]  |
| Can I get at least a 50K IT job after college? Posted: 04 Apr 2019 05:10 AM PDT I need at least 50K to live I assume. My resume has one IT internship so far and my experience of troubleshooting computers as a law firm clerk job. I want to move from NJ to another state out West like maybe southern CO (Pueblo/CO Springs area), or UT (either SLC area or St. George area). [link] [comments]  |
| Posted: 04 Apr 2019 07:01 AM PDT Where do I start with very basic knowledge on Networking, and trying to get into this field? Would it be a massive challenge to instantly go for a CCNA cert? I'm coming from being a Car Mechanic, realized after 5 years and still being 22 this isn't for me anymore. If going for CCNA is what I should be doing is there a list of study material I should be looking into buying? Please help! [link] [comments]  |
| Entry Level for MIS major (SQL/DB work). Flextime? Sales? Posted: 04 Apr 2019 05:45 AM PDT Hey all. I graduated with a degree in MIS (not IT per se) in December. My resume includes a data internship (mostly repairing db and queries), a stint in the military (fixing heavy equipment) and a self run tech sales based llc for the last 4 years (lot of in person sales;net around 35k/year working that part time). I was just hired hourly (FT) as a solution support analyst at a IT company (basically handling cases and proposals in salesforce). They mentioned they will look at direct hiring in 6 months but as it's just a contract job I assume they could rinse and repeat vs starting a salary and benifits. I make $22/hour right now with no PTO/benifits/and a mandatory 9 hour day (with hour unpaid lunch alotted oye) As such I'm looking at getting into a entry level field in IT/my degree that has room for advancement. Option to work remote or even a decent part time gig would be awesome as my llc that can net me some on the side if I have the time allocated. I'm posting here as well as other forums to try to see what I should expect/be looking for in the Northern Midwest sort of area. Looking for reccomendations of positions to look at, salary ranges to expect, possiblilty of more flexible positions etc. Any advice is appreciated. Thanks. [link] [comments]  |
| Accepted job offer...counter-offer from current employer is making me reconsider. Thoughts? Posted: 04 Apr 2019 08:59 AM PDT Currently work as a jr. sysadmin/desktop support for a small company (120 users). Had been making around $56k, felt like I could further my career by taking on a job with more responsibilities thus getting compensated more. I received a job offer for a sysadmin position at a well-respected company for $63k and I accepted it. Upon submitting my two weeks notice, my boss was obviously shocked and asked if there was anything they could do to make me stay, I told them I didn't think so, thanked him, etc. A few days later he says they're willing to bump me up to a $63k salary as well as give me a $6k bonus up front. He also said they can promote me to a higher role and get me off desktop support. To add, I get along great with my CIO and co-workers. When I was originally looking to move, it was based on roughly 60% money and 40% career development. The job offer is in healthcare IT and I think would look great on my resume and experience. But I feel like I'm leaving a significant amount of money on the table if I leave. If I take the counter-offer, the thought of just being canned in half a year sticks in my head (don't know that my company is that way, but have read the stories of why you shouldn't accept counter offers). [link] [comments]  |
| Keep studying for my Net+, or do something else? Posted: 04 Apr 2019 07:50 AM PDT I got my A+ in January, then immediately started going through the material for the Network+. Then I started applying for entry level help desk jobs and corresponding with recruiters. Nothing yet, but it's only been a month. What I'm wondering now is what to do with my time while I wait to land that first gig. I know soft skills are important but I'm already set on that through my 15+ years in retail, customer service and hospitality. So I'm more concerned with the technical aspects. A lot of the job descriptions list functions and processes I have zero familiarity with (I've had no help desk or troubleshooting experience in the past, whether at home or at work), and started to think I should dive into that. But then others explained those functions are specific and vary from place to place, and I will be trained on that by the employer, so not to sweat it. I mainly don't want to waste the time I have wondering what to do, so I'm considering picking back up the Net+ materials and going for that. As of now my goal is Network or Sys admin, not sure after that. Maybe cybersecurity. [link] [comments]  |
| I have to interview someone... any tips? Posted: 04 Apr 2019 03:56 AM PDT I have to interview for a graphic designer role....what should I ask? I am a web designer who did graphic design as well, so they are essentially taking a part of my old graphic job... I want to make sure I have someone competent. I don't have much interviewing experience from the other side of the table, so any help much appreciated. [link] [comments]  |
| Sys admin with comptia cert. What next? Posted: 04 Apr 2019 07:40 AM PDT Hi Everyone, New to the group :) I am looking for some advice. I am a Junior sys admin with a 6 months experience, but not sure if this is the area where i want to be. I have done a couple of Comptia courses all by me self (A+, Network+, Security +, Linux, Server) and land me first a technical support job, then working in repair (laptops and Deskpots) and last as junior sys admin. I have a 2 years experience and still learning a lot. Now has i am not sure if this is the area that i want to be, i am trying to learn other things last was java, not a thing that i am able to do alone. I am having questions that i can´t find the answer. With java i would be able to growth in cyber security and programming i guess. What i would like to know is if anyone can advice me similar courses as Comptia (i like the way that the appworks it´s a game for me and i feel very confortable with it) or others that i can take it as part time. I have google it and i find only Comptia with this quizz system, the others you have to seat done and take a video less. Cyber security, may write some programms are what i have in my mind but above all i would like to keep gain knowledge and certification to improve my professional situation! Thanks for the feedback! [link] [comments]  |
| Seeking advice re: career change to Information Architect Posted: 04 Apr 2019 07:29 AM PDT Hope this is the right sub... I (52, M) am burned out on teaching math and science in public school. I excel at clarifying and organizing information, have strong writing and speaking skills, good graphic intuition but my only formal training is in Science Education. Any suggestions would be appreciated, thanks so much. [link] [comments]  |
| How do you tell the difference between impostor syndrome and actual skill set? Posted: 03 Apr 2019 03:52 PM PDT I'd like to hear how others cope with or address impostor syndrome. I've been in IT for about 15 years and have moved up through the ranks but have a horrible sense of IS. I can easily identify weak spots and try to better my skills in those areas but the old adage can't be argued with, you don't know what you don't know. I've got experience in several areas but struggle to name my strongest skill. Like many, jack of all trades is the name of the game. I'll be starting a new position at a new company soon and am playing the whole "wtf were they thinking" argument in my head. I must have done something right to get this far and I was completely honest in the interview with everything I was asked. I think part of the fear is the technical aspect of the interview wasn't too grueling, not easy but I didn't have to break a sweat. Certainly there are people that have slipped through cracks or coasted by over their career but how common is that? Realistically I won't be able to truly study up on specifics until I get in and see what the actual day to day looks like but until then I'm stressing out over the unknown. I'm brushing up in the known topics that were in the job description but I can't help but picturing getting handed something I've never done before with little time to get up to speed. How do you handle these thoughts? Have any of you been in a position where you start a new role and completely crash and burn? IS is rampant in our field and hearing some thoughts from here may put me (or any others in the same boat) at ease. [link] [comments]  |
| What are the things I need to mention in my cv and motivation letter? Posted: 04 Apr 2019 04:59 AM PDT Good day to you all, I have seen a Job offer for customer service IT at a Pc Hardware store. This would involve helping customers with their pc problems (sort of a helpdesk). I would like to apply but I don't know what I should and shouldn't mention on my cv or in the motivation letter. I also have to make a 30 sec video clip to send them as well. I've been studying for certifications for 2 years now and have my certs of the hardware and software parts. And I'm now busy with CCNA2 as I already obtained CCNA1. Help is always appreciated, thanks ^ [link] [comments]  |
| Posted: 04 Apr 2019 04:46 AM PDT I am about to finish my bachelor degree in computer system. I also have CCNA and two internships that are related to tech support. Let just say I will start with a help desk position. What are the ways for me to get to system administrator or any networking position with higher salary than the help desk position? [link] [comments]  |
| 34 and looking for a career change Posted: 03 Apr 2019 07:31 PM PDT I've been a medical assistant for 10 years but there is little opportunities to advance. While I work for a pretty good group, I'm pretty much at the max earning potential, plus I have always been passionate about the technology field. My only experiences in the field are the few courses I took on logic and algorithms, intro to networking, and intro to web design with university of Phoenix (that I couldn't complete due to finances), end user experience, and being the unofficial help desk of my department. By unofficial I mean that I would try to help my coworkers with their computer issues before we called IT. I could mostly solve their problems and the IT manager often thanked me as my department is quite trouble-prone. I have soft skills like customer service, troubleshooting, initiative, patience, and effective communication. Would a help desk position be a viable option? Could I sell myself to companies or do I just not have enough relevant experience and should pursue certs first? I currently make 34k a year but again my earning potential is maxed out at my current job. [link] [comments]  |
| Tech Support for an ISP is hell Posted: 03 Apr 2019 04:43 PM PDT I work for a small ISP about 10,000 customers. I do Tech support/Customer service. Answering about 50 calls a day mostly getting yelled at by elderly people because their Netflix isn't working or outages. I truly hate my job. I do Tech support with some networking thrown in due to it being a small company we also do Sales and billing occasionally. I have an Associates Degree in Network Administration with Information Security emphasis. And I have been a little over a year and have had multiple interviews but have been turned down. My question is I am looking for something more advanced due to my experience with this company and my degree. Would this be considered IT experience? Should I be looking for a more traditional Help desk Support Job for experience? Or would this suffice? I was also a Cable tech/installer for Time Warner Cable for two years prior to this. Thanks for some input. [link] [comments]  |
| Recently promoted but people in my old role are sometimes making more than me. Is this a problem? Posted: 03 Apr 2019 07:17 PM PDT I would love some feedback to gather what you guys think and to see if I'm just overreacting or if I have some merit in my thoughts. I was recently promoted from a level 1 support position to a team lead position at a software company. I received a 17% raise, but I likely was going to get 6% of that if I didn't take the new position just because of my work done that year. Our level 1 support positions have an upselling element where you can earn commission on upgrades. The thing about this though is that naturally you don't really have to upsell, the more calls you take the more chance you have at basically "winning" the lottery. The more leads you get, the more the commission earns(with it doubling and tripling your commission at certain amts of converted leads) I speak from experience with this because I was getting $600 commission checks with zero upselling because I took a lot of calls/was efficient. My "issue" so to speak is that every couple weeks the entire team gets an email stating "jane, jim, and john all hit their bonus tiers this week! congrats everyone!". This email just feels like such a slap in the face because I was "promoted" to a role that frankly none of them really have the technical strength/personal skills to do, yet I often make just as much or less than them with significantly more stress and responsibilities. Since I'm a team leader, I'm not actively in our queue unless shit is hitting the fan so my upsale opportunities are nearly non-existent. I often have to ask myself why I didn't just stay at tier 1 and make 90% of the pay with zero commission and possibly make even more than I'm making now with none of the stress. I wouldn't get texts at 8pm at night to remotely connect into our queue and take calls that is almost pseudo on call. I know there's an opportunity cost with staying at that position and maybe there is some value with the tile, but am I crazy for thinking that a level 1 tech should practically never be able to match or beat their supervisors pay? I would love any feedback. [link] [comments]  |
| Got the offer to choose a certificate Posted: 04 Apr 2019 12:56 AM PDT Greetings, from my new Employer, I got the offer to choose a certification, which they will pay for me. I'm currently working in Help Desk and I'm aiming for a Teamlead Position after the Trial Phase of 6 Months (typical in germany, dunno if the same in other countrys). I switched from another Job into IT HelpDesk and I'm really happy with it. Just yesterday, in my first feedback talk, I got the offer, to choose a certification I can take. MCSE or any other I want to do. What are, besides of the MCSE (which is one, that really seems to be a good fit for me), good Certifications to get in my Position? Thanks in advance. [link] [comments]  |
| Help deskers- What are your everyday responsibilities like? Posted: 03 Apr 2019 03:05 PM PDT College student studying information security & assurance here. I'd like to get some hands-on experience troubleshooting and maintaining hardware/software. I figure a help desk position would be a prime place to do that. The problem is, there is a seemingly endless amount of knowledge out there. I love this aspect of information technology, but it's very easy to get side tracked. Whenever I start a micro-course on cybrary or sites like it (I have considered CompTIA certs, but I'm a broke college student), I end up going down a rabbit hole, just scratching the surface of important topics. I ask this question so I can gather some data and make a decision on what skills to dig deep into. Thanks in advance for your responses! [link] [comments]  |
| Stick it out & get degree or leave & gain experience? Posted: 03 Apr 2019 04:49 PM PDT Hello all, I am 25 yrs old and work as a network technician at a large university. My job includes copper & fiber cabling, troubleshooting layer 1 issues, and installing network hardware. I want to eventually move into network administration then engineering. I am soon to take my CCNA. I was thinking, I could get my bachelors degree payed for here (have just an associates), it just would take around 4 yrs doing it part time. I want to also push my responsibilities more on the network side if the network team allows me. Would it be wise to stay here +4yrs to complete my bachelors and gain some technician experience or take the fast track with another company to an admin role in a couple of years? Let me know what you think, thanks in advance. [link] [comments]  |
| Posted: 03 Apr 2019 02:10 PM PDT So I am currently sitting in the helldesk and definitely want to GTFO. I have some exposure to many technologies but I do not know much to say I can master it. Would someone be able to point me in the direction of some resources or cert that I can efficiently learn: VMWare (creating and distributing VMs for users, etc) AD administration Linux Admin I want to move from the help desk to something more like system administration I also plan to begin working on my CCNA once I have a good grasp on the skills above. Thanks [link] [comments]  |
| Posted: 03 Apr 2019 07:15 PM PDT I currently work a blue collar job which pays the bills with a little bit left over. I've always loved technology so I wanted to try and see if I'd enjoy working with it as much as I do using it. I found a non-profit 15-week program that teaches you the basics of computer hardware/software/network/security and helps you get comptia A+ and network+ certs in the process and then job placement assistance afterwards, all for free. I already have some basic knowledge about how computers work and whatnot but is it a good idea to properly study it through the program so I come in with some solid fundamentals or is it going to be a waste of time and I should just try and get my foot in the door somewhere and work up from there while studying as I roll? I'm only a bit worried I'm wasting my time and more importantly money as I won't have any income during that time and I still have to pay bills. Setting aside the quality of the program, it's basically the issue of learning on the go or taking some time off to learn before going in. [link] [comments]  |
| Posted: 03 Apr 2019 10:47 PM PDT So I've been doing a few interviews and I believe I'll have a choice to make that essentially boils down to these choices: 1) MSP again Quit the last one due to frustration with stupid management decisions. Wasn't quite burnout, but I wanted to leave before I end up hating IT. Applied for another MSP since I was having trouble getting interviews and got a return call back. Out of all the interviews I did, they asked the most technical questions, so I'm inclined to believe my skill growth would be the best here. However a reported pay history would suggest that my pay will end up being exactly the same as it was with my last MSP, so $40k for help desk as a salary exempt status. Clientele is a law firm, work type will be help desk / desktop support. 2) DoD contractor This will largely be a Help Desk / Desktop Support position at a military base, and more Help Desk than Desktop Support. Pay would likely be $50k as an hourly employee, overtime will be paid. Hiring manager did let slip that the team consists of 3 techs and the position is open due to recent "turnover" of 2 techs. Higher level work seems highly unlikely. 3) Systems Administrator In-house, only 1 other guy who is getting overwhelmed. They posted for a sysadmin and it technician position. This one would be preferable for me, but it would be a long shot since HR admitted they were looking for someone with more experience who can hit the ground running. Kind of wondering which one (really only 2 available choices) you would go for? My immediate goal is to save up $10k for a move to another State simply because mine (Hawaii) doesn't have a good IT market. I'd probably only stick around for another year if I can't find another higher-level role to fill. The MSP seems tempting in the sense that they were the only ones in the past 3 weeks who seemed to care about my technical ability. Although in retrospect, the problem I'm facing now is that while MSP contributed a lot to my skill growth, I don't have the experience on paper, so I only get calls back for entry-level of entry-level (i.e. only Tier I of Help Desk or Desktop Support). If I were to take an entry-level position, there's no doubt in my mind I could chew through any number of tickets with ease. I'm just wondering if my skills would stagnate given what I'd be doing for the next year? [link] [comments]  |
| Pros and Cons to working in IT? Posted: 03 Apr 2019 10:36 PM PDT Hey everyone, what would you say are the biggest pros and cons to working in an IT field, something like networking and system admin? What traits or abilities should someone have if they are considering this field, and what type of people should avoid it. I live in Canada if that makes a difference and it would be a 2 year college diploma with a work placement. Thanks [link] [comments]  |
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