Why is it so hard to clean up a phone? Tech Support |
- Why is it so hard to clean up a phone?
- "Now I know how you feel"
- Repeated Email Problems With The Same Business
- I'm a total dumb-ass for not checking THAT first
- I know this stuff better than you
- I don't even know where the power switch is!
- "I shouldn't have to tell you twice."
- But why do the fans stay on?
- When the teacher doesn’t even know how to make a laser printable file that’s essential for a different class
- If you can't log into the website, try looking at your notes
| Why is it so hard to clean up a phone? Posted: 14 Feb 2019 12:22 AM PST I'm not someone that does tech-support type stuff but I just had something happen that I want to rant about a bit, I'm sorry if its not interesting. I had an elderly neighbor come to me with a smartphone, complaining about how its so slow and how she's going to sue the phone company and so on and so forth. After a few minutes of poking around I discovered the reason why its so slow is because it had 600+ pending notifications, 15 apps open and 8 pages of shortcuts to her apps. After I cleaned out the notifications (it took a good 15 seconds to delete them all), shut down the apps and cleared out the excess shortcuts (there were a grand total of 8 unique shortcuts) the phone was much behaving much better. When I tried to explain what I did and how to prevent it from happening in the future she snatched the phone out of my hands and stalked off grumbling about how "She's old and shouldn't have to deal with this nonsense." I just shook my head and went on with my day. Is this what it's like all the time for tech-support people? If so, you all have my sympathy. [link] [comments]  |
| Posted: 14 Feb 2019 01:10 AM PST I work for a medium size MSP. On-site today providing support for a seniors insurance organization. The dedicated IT desk is situated between two different departments. I sit across from a large, super friendly islander woman, she's nice enough to point out people I don't know by name and as such, I tend to go out of my way to help her whenever she has issues. I was dealing with a VPN down and had my network guys on the phone, we were trying to figure out why in the hell it dropped and was taking so long to come back up. Across from me, I could hear her getting increasingly frustrated with one of her elderly customers over the phone. "Just check you email, you'll find the correct documentation there" "Well, that'll be on your computer" "Have you tried turning it on?" "No, it won't be on the wall, it will be a computer" As you can imagine by this time, I pause what I am doing to listen, I'm thinking "On the wall???" "No, no honey, the computer" "Yes, what does it say?" "On the screen" To her credit, this continues on for a solid five minutes, she maintains her professionalism throughout the conversation. Eventually she hangs up. Looks to me and says "I don't think they lady even has a computer, That was incredibly difficult, now I know how you feel" -Yeah, you don't know the half it [link] [comments]  |
| Repeated Email Problems With The Same Business Posted: 13 Feb 2019 09:00 AM PST This one absolutely blew my mind... I work for a digital marketing company and one of the services we offer is email hosting. So we have a client who has been having intermittent issues with their emails for the past few months (since we began hosting their new emails). Initially we could not figure out why their emails wouldn't get through to them when we could tell that their emails were 100% working. This went on for a little while with us assuming it was something to do with their ISP and the ISP outright blaming us. After a few conversations between them, us and the ISP we decided to take a trip to their office for a more hand-on approach. When my colleague reached the office and tried to open Outlook, nothing happened. It was trying to send/receive but it was struggling. His next port of call was to do an internet speed test... 2kb/s... Yes, you read that right, 2kb/s! No bonus points for guessing why their emails weren't coming through then! That's not the end of this story, though. A very similar issue cropped up again a month or so later after they claimed to have paid for a huge upgrade package from their ISP. This time, their emails were taking an extremely long time to arrive and were only getting to them in the afternoon. We're talking about a pretty successful business here that receives a lot of emails every day, so not having emails until late afternoon was a real problem. Obviously, our first thought was to do a speed test which confirmed they now had superfast internet. Once again, we confirmed that the emails were working at all times of the day server-side. They had already contacted their ISP who threw all of the blame at us again. After a few phone calls we, once again, decided to go and visit them. When we arrived at their office for the second time (at around 4pm), the business owner opens outlook, her emails come flying in and she exclaims "SEE! They never arrive until the afternoon!"... ...Can you tell what it is yet? Unbelievably, it turns out that, upon arriving in the office and turning her computer on every day, she neglects to open Outlook... Her emails didn't arrive in the morning... because she didn't open Outlook until the afternoon... Absolutely incredible... Tl;dr: business complains about not receiving emails twice, once because their internet speed was god-awful, and once because they didn't open Outlook until late in the day... [link] [comments]  |
| I'm a total dumb-ass for not checking THAT first Posted: 14 Feb 2019 12:16 AM PST This one happened a couple of years ago. We have a new New General manager and one of his 1st agendas was reorganize the admin office in building A. We were tasked in assisting the employees in dismantling their workstations, laying out new Ethernet cables for their new table positions, then reinstall their workstations. We set schedule for each department and everything was going fine so far. I should note that during this time, I was tasked by our IT manager to handle the technicians (I became their unofficial supervisor for more than a year). I basically assigned each one a task based on what tickets were going through. One [early] morning, I received a ticket from accounting. "Printer offline", it said. Since my techs are off to the next scheduled reorganization, I tend to the ticket. When I got there, the first thing I did was to login in the admin account and check if the printer was just offline there. Peeked behind the table, counted the USB ports and they were all connected. I tried reinstalling the driver, still nothing. I was stumped for a good 15 minutes. Then I figured, maybe swapping USB ports will work. I crawled under the table and traced which USB cable was the printers. That's when I saw it. The dumb USB port for the printer isn't even connected. I saw a different USB cable (forgot what device was it). I was internally laughing at myself and calling me a big dumb-ass. Reconnected the rogue USB cable and it all worked. You see, the previous day was accounting's turn to get reorganized. My techs assured me that all was finished and workstations were returned and double checked if they're in proper working order. Lesson learned: Check hard connections FIRST. Never be too lazy to go under the table (even if your techs told you they did a double check.) [link] [comments]  |
| I know this stuff better than you Posted: 13 Feb 2019 01:27 PM PST First TFTS story, fell in love with this sub since I found it. Also this story took place in Germany so everything is translated and might not fit the actual wordings, also sorry for any spelling or grammar mistakes (feel free to point them out to me) I'm working at a conference hotel doing all the AV stuff for our guests, like setting up projectors, microphones and troubleshooting most tech problems. This happened quite a while ago, when I got a call from a colleague, saying there was "a problem with the projector at meeting room XY" It's always like this, no further description like "there's no picture visible" or "they need an adapter to fit the provided HDMI cable", just "a problem" So I got to the room and the first thing I see is a fine working projector showing a PowerPoint file. This is always a bit of relief, because it means there can't be this much of a problem. I asked one of the guests, who seemed to be the leader of this meeting, how I could help him Guest: "We want this to be fullscreen" Me: "Oh that's easy just hit F5 on your keyboard to enter the presentation mode" Guest hits F5, PowerPoint starts the fullscreen presentation Guest: "That's not what I asked for. I want this to fill the whole screen without those black bars on the left and right" Me: "Those black bars are a result of different aspect ratios. Your PowerPoint has a 4:3 aspect ratio while this screen is made for 16:9 presentations" Guest: "Yes we know about this, we have this problem all the time, just make it fullscreen" Me: (thinking by myself: You know about this?! Why don't you just simply change your presentations to freaking 16:9 standards next time you come here?!) "There is no way without changing the aspect ratio within your presen-" Guest: "The projector can do this! I know this device from last time we've been here" Me: (thinking by myself: You surely don't know this device, we replaced it with a new model just a few days ago, but I'm getting what you want me to do) "Sure, the projector can stretch the picture to fill the whole screen but this will distort the contents of your slides" Guest: "No! We've been here so many times and all the times it worked fine without distorting anything just get this done! I know this stuff better than you" So I grab the remote control and change the projector settings to stretch the picture, surely knowing it will mess up the contents Guest: "That's what I'm talking about. See? Everything looks fine" Me: (looking at the horrible stretched picture at the wall) "Yeah... looks real nice" I back out of the room, hoping those guys won't have any more funny ideas TL;DR: Guest wanted to have his 4:3 presentation stretched to a 16:9 screen without distortion. Stretched the picture using the projector settings and everything looked hell of distorted. Guest was like "Yep, that's how I want it" [link] [comments]  |
| I don't even know where the power switch is! Posted: 13 Feb 2019 11:34 AM PST Me = me AU = annoying user This is from a few years ago. Working as a dev (but had been in various IT roles for many years prior) for a small company. I usually got in earlier than our IT guy (a bit of a dumpster fire himself, but that's a whole different story), so I would field some of the early morning tech issues. Get a call from the operations manager asking if I could run over to our other building and help one of our product managers with a computer issue. No problem, head over and ask what's going on. AU is moving her mouse and intermittently hitting keys on her keyboard. AU: "My computer won't come on!" I look it over, notice there's lights. Me: "Did you turn it on?" AU: "Huh?" Me: "Did you press the power button to turn it on?" AU: "I don't even know where the power button it. I just leave it on when I leave at night and it turns back on when I move the mouse." Me: presses power button. Computer immediately starts booting up. AU: "Why was it off!? I didn't turn it off." I recalled that the IT guy had mentioned that he was doing AV scans and updates after hours. Me: "<IT guy> probably ran updates and did AV scans then turned it off when he was done." AU: "Why would he touch my computer!?" Me: ".....to do updates and AV scans...." AU: "He should not be touching my computer! I don't want him touching my computer!" Me: "Is this your personal machine?" I happened to use my personal machine for work, due to the company being extremely cheap and my machine being significantly better than anything else they had. Long story for another time. IT guy knows not to touch it, so I wondered if maybe she had the same arrangement. AU: "....No? What does that have to do with it?" Me: "This is a company machine?" AU: "Yes." Me: "Then <IT guy> can touch it any time he wants. Especially to do updates and AV scans." AU: "Are you kidding? What gives him the right to touch my machine!?" Me: "It....it's not yours. It's the company's, and his job is to maintain the company's property." AU: "Unbelievable! You tell him not to ever touch my machine again!" Me: "He doesn't work for me, so I'm telling him anything." Went back to my office, relayed all this to the ops manager (a very smart, sweet lady) who just shook her head and said "F@cking morons. We're surrounded by f@cking morons." [link] [comments]  |
| "I shouldn't have to tell you twice." Posted: 13 Feb 2019 06:09 PM PST Before I start talking about my job. I would just like to say anytime someone says this in Tech I cringe. I've never met a competent tech who actually says this. I've even managed in tech positions before taking this last role at a help desk i was cringe to me. Mostly because 99% of the time the people saying it will then question anything you did to death and freak out if you say "I've already explained this to you once, why do I have to tell you twice?" Making them hypocrites My job: It exists contractually. I can be fired but I would have to be replaced. I'm a "Help desk for IT" but my scope is so low that I'm not allowed to do simple things like Remote into someones computer, or run Ping/Tracert. If I can't explain how to fix the problem to the end user (who has no privileges) I am then supposed to create a ticket. Using information I've gathered I'm supposed to elevate the ticket through four different 'levels' and a seperate system called 'request.' Each of these 4 levels do no correspond to how quickly a job will be looked at but rather the teams that get involved. No matter how many times I tell someone a "Priority 3" has nothing to do with the SPEED at which a problem will get resolved and then gotten screamed at is innumerable. So I create the ticket and pass it up. Great. Well there are several sub teams under each priority listing. Each of these teams will then attempt to 'critique' the information I gathered in creating the ticket. The information I am supposed to gather is listed on a spreadsheet and is always filled out 100% accurately because I programmed a tool on my flash drive that does 90% of it instantly. So basically I can only get a hand full of information if the user wants/can get the information for me. So no matter which team I send it to, if the user cannot get the information will immediately try to 'reject' the ticket. And say something that I've heard so much in IT in this ONE JOB that I no longer think it means anything: "I shouldn't have to tell you twice to get this information." I have an entire tirade about this phrase but I lose respect for ANYONE IN TECHNOLOGY USING IT, instantly and irrevocably. If I have to ask twice either you failed to explain it effectively, or didn't update the wiki/handbook on the topic the last time I asked. Meaning you should do your job better next time. This job has a book and a wiki that are completely blank. When given our "SOP's" We were told "This covers it but only half of it applies to you." I replied "Which half?" They said "You will figure it out." Seriously none of it applies to the job I do. Its just a copy/pasted outline some manager found online. Meaning there literally isn't a guide to tell me what I'm supposed to be doing. Finally I asked for a flow chart to outline my responsibilities, and the responsibilities of my co-workers. The mangers looked at me dumb founded and said "We already put out a manual, we shouldn't have to tell you this twice." With a loud psigh. At which point I just have been passing calls around randomly in our call tree for the past 3 months with no reprimand because no one is actually sure what we are doing. Its really clear that no one even read that manual as it says shit like "The role of Level [insert level] employees are to [Responsibilities]. We hope that you take [Insert hope for position.] The following table will help you understand your job." (In subtext on table "This is an example Please fill in actual information." So now I shut my mouth, and don't do anything. Turns out this position exists to 'compete' with another help desk. Despite doing no work we are out doing them because they do negitive work. Literally only make problems worse. Congraduladumadulations! Oh and my manager literally doesn't show up to work. Literally. He hasn't been to work in over 3 months and still collects a paycheck. I work from home all but one day out of the month, and he regularly messages me telling me how great of a job I'm doing, and asks for updates so he doesn't have to come in and it looks like hes there. Edit: This wasn't clear. I'm not supposed to work from home that often, I just do it anyway because no one knows I'm doing it. And no one is ever going to know. TLDR; That above? It is the TLDR. [link] [comments]  |
| Posted: 14 Feb 2019 03:41 AM PST This story reminded me of a similar case that happened to me just last year: The story of the haunted computer Being an avid lurker of this sub-reddit for a few years I figured I should finally share something.My apologies for any poor formatting or confusion in the story, I'm already surprised I remembered the issue to this extent. Perhaps that's because I had to go into so much detail with the customer, as he wouldn't let me go without him understanding exactly what was going on. There's more technical jargon in this post than I would've preferred.TL;DR at the bottom, this post got way longer than I was expecting. About myself: I've worked at 2 MSPs on level 1 and 2 support and a Datacenter as the support lead for all 9 years of my adult career, so I would like to think I know enough to be competent. My job in this story was a step-down from all that, mostly menial, hands-on PC builds. Quite relaxing compared to the earlier jobs, and most customers also knew their stuff. For this story, I was the primary assembler at a PC parts distributor with many of our customers being IT support companies, and we performed the builds basically for free at the customers request. Since I had so much *free time*, management liked to also send me out on deliveries most afternoons. $Me = The guy who goes above and beyond far too often for customers. $SC = Stubborn Customer, an IT guy himself but speaking to him wasn't much better than speaking to an end-user. So this customer of ours purchased a custom workstation to replace his old one, his proliferation of USB drives meant he also ordered an Astrotek 5.25" drive bay USB 3.0 4-port hub to go in the front. (Side note: he was extremely specific about the hub being in the TOP drive bay, and a hot-swap bay below it, as I found out via notes on the build sheet, a call from sales, and both an email and call from the guy himself. The note also requested 2 SATA and power cables to be left free inside for him to install his own drives internally.) Built the thing, install Windows, stress test; lovely, all works. Pack it up and send it to warehouse to have it shipped to the customer. I get a call that afternoon from the customer who begins telling me that when he shuts down his computer, the fans stay on and one of his USB drives stays on. I begin by confirming the drives all work when the computer is on, so it doesn't sound like a faulty USB hub. However only the drive in the 1st port on the hub remains powered when the PC is off. $Me: "I'm not sure yet why your fans remain powered, but as for the USB drives it sounds like the ERP/EUP BIOS option isn't enabled so its normal for the USB to still be powered." $Me: "The hub also only has a single USB 3.0 cable internally, so I would assume power restrictions are stopping more than one USB drive being powered at a time." At this point he let me know he had removed the side panel and inspected the hub himself. $SC: "But isn't that why it has an extra power connector? Also, the copy speed between drives is quite slow, so the hub is definitely faulty." $Me: "Yes, but that extra power cable will only be supplying power while the computer is on. While off it is pulling power from the motherboard over the single USB cable. This is also why you're seeing slow speeds when copying, as all data from the drives plugged into the hub is going over the same cable, restricting it to the speeds of one drive only." $SC: "I don't believe that's the case, I've been in IT since the 90's and I've never seen an issue like this before. I'm starting to think its my CPU." I think to myself: \So you've never installed a network hub, or done ANY work using a USB hub??**. I ignore the pitfall of explaining to him how his diagnosis is less likely than the planets aligning and Valhalla descending upon earth, and try another route. $Me: "Can we try enabling the ERP/EUP option in your BIOS? That should help us figure this one out a bit further." Trying to find this option took well over 30 minutes, and I end up getting roped into trying to explain how a hub is a dumb switch while he words out EVERY SINGLE OPTION within each BIOS screen, ignoring my pleas to just skip the overclocking, fan control, and a few other irrelevant sections. By the end of it I can see the imprint of my forehead on my desk from explaining how hubs work and a few other mind-numbing questions. However I was quite perplexed at this point by the lack of ERP/EUP within the BIOS. $SC: "OK, I get the issues with the USB hub, but why do the fans stay on?" $Me: "Again, I'm not sure of that one. Are you able to bring the machine back to us or give it to our delivery driver tomorrow? I see you've got a delivery from our driver scheduled for tomorrow afternoon, he can bring it back to us and we can sort it out for you. (Of course, I am the driver who has been scheduled.) $SC: "Can't be done, I need this computer as I've already moved my drives over." $Me: "Are any of them the internal drives?" $SC: "No just the USB drives, but it's too much work to set up the old computer again, I can't move the computers without my sons assistance." I finally give in. **What a mistake.**$Me: "...Alright then. Look, we don't normally do this but I'll check with sales that I can drop past your 'business', as after this call I'm delivering some orders nearby to you. Please hold." I talk to sales, who painfully agree that since I've mentioned I'm driving nearby I now need to do it and do everything I can to make him happy, otherwise this customer will complain about the extra day it took to have his computer 'working'. I get onsite 2 hours later, and am greeted with the snide comment of how long I took. I think *Are you serious? We're doing this for free..* I start by looking at the precarious stack of 4 USB drives on top of the case. I sigh as I now see he has stripped all the cable management out and swapped another power supply in, so my first task was putting it back. First thing was finding the ERP within the power management options, under a sub-menu he failed to list off on the phone call. I enable it, and voila! All is well, the drives aren't powering on and the fans are off. $SC: "Right, the fans are stopped but now I'd like to charge my phone from the front ports too." \Internal rage ensues** Me: "The hub isn't smart enough to know the computer is off, so without ERP on the drives will always be on. Can you plug them into the motherboard ports? They don't have this issue. $SC: "No, I need to remove my drives regularly, and I can't reach the back all the time." So I turn ERP back off, and try plugging my test power supply into the motherboard only. This presents the same issues as before - fans and drives are both on, I now notice the GPU fan is also spinning. \Hm, GPU is weird but the only way the hub now has power is over the USB cable.** I pull the cable from the motherboard, and everything turns off. $SC: "What did you do? Its working now." $Me: "Yes, but only without the front hub plugged in." I explain that without the ERP option enabled, the motherboard was allowing power to the hub via the USB cable, but then return-feeding power back down the cable and powering the GPU fan, so I can only assume the PCI-E power lanes on the motherboard are shared with the USB power. And the fans were being powered because the hub was feeding the power from the USB cable to the 4-pin molex inlet, back to the power supply and over to the built-in fan controller, which also required power. Being the understanding man he is, he complained about why we sold him such a cheap hub, to which my response was fairly straight.$Me: "You placed this order online, we were not involved in the ordering process. I cannot even guarantee this won't happen if you purchase a more expensive hub, as this is due to poor internal design. Unless you want to open up the hub and start soldering in diodes, the only option here is to enable ERP and power your phone a different way."(For those who don't know, a diode is effectively an electrical one-way tap.) Finally content with my explanations, ERP was re-enabled and I was 'allowed' to leave. (Yes, he straight up said "OK, you can leave now, thanks." At least I got a thanks..?) All I could think about on the way back to the office was, \Thank god I didn't try to explain Gigabytes ON/OFF feature.** A few days later I also confirmed on our phone recordings that he indeed did not mention the ERP sub-menu, as he had emailed a complaint to management due to his loss of business time caused by everything that 'I' had done. I really wonder how these sorts of people run successful businesses being this stubborn and without basic knowledge of common devices. Not-so-important-note: I mention that the hub is an Astrotek in the hopes this helps anyone who has purchased one, or any other cheap hubs. Also, if any of my conclusions seem to be wrong, please let me know so we can all learn a little more about wacky issues like this one. TL;DR-ish: Guy self-orders a PC that I then built, he calls in about his fans/USB drives staying on while the PC was off. Went onsite and enabled power saving options which he couldn't find himself, but he wasn't happy with this. End up finding out the USB hub was pushing power back out through the power cable and into the fan controller, and also back-feeding the PCI-E power lanes and powering the GPU fan. Customer wasn't happy about this, but finally gave in to the fact that he would need to charge his phone from a power outlet since he didn't want to reach around the back of the computer for the extra USB ports there. [link] [comments]  |
| Posted: 13 Feb 2019 09:19 PM PST Obligatory FTP, LTL, and Mobile. Sorry in advance. TL:DR at the end. So for a bit of backstory: I am a high school student in an engineering class and am one of the top students in that class. We use AutoDesk inventor to train making pieces and fitting them together. Our first project with these is to make a carbon copy of a wooden robot chassis that robotics uses later in the year. And so our hero's story begins: I arrive to the class a few days after winter break had ended where the teacher asks me a favor. T=Teacher, Me=well, me I guess. T: Hey $Me, since you're done with everything maybe you can help me Me: Sure what's up? Apparently some time within the last few days the USB that has some really important files(eg. school logo for keychains and students personal projects) was sucked up by the vacuum object he uses to clean the machine operated saw and he needs a new file to print out the robot chassis's(?) and since I have the files complete on my computer I could probably easily put it together. Narrator: It was not easy So onto the first part My first objective was to just put all the CAD parts for this thing into the hard wired computer from the school PC for engineering class. Something to note is that these computers had gone a while without a software update and could not connect to the cloud service we use. My workaround was while I kept the files on the computer I also emailed them to myself and kept in a separate folder just in case. About this time of the year the IT department(one dude) was given orders to update the OS so they could connect to the cloud(They were on Windows 7 or something like that). This computer I had to transfer the files to would not let me sign in to the outlook app because it's the teachers file. That's fine and I had the perfect workaround. I opened up chrome and went to cloud.com so I could access the files online from a browser. Teacher was already signed in there so I opened up Firefox and had same thing happen. I open up edge and finally get the one browser he wasn't signed in on. I start transferring he files and make certain they are in a easy to find folder. I open the files up(Only 4 total) to make sure all is right in the world. Every thing is perfect until I find that I forgot to save and exit inventor before I had emailed a file to myself and essentially got an incomplete piece. At this point it was a few minutes before the bell and I logged out of the browser and resolved to fix the final piece. The next day I come in and get my engineering laptop but it turns out that the IT guy had taken a few for updates and reimaging. At this point I just ask a friend to email me the file because while we do nothing in that class in between projects you should at least look busy. I get to the computer and I open up edge but somehow I'm not getting an internet connection. The school WiFi is finicky and all but this thing was plugged in with an Ethernet cable so I called over the teacher to help. We unplugged the cord to try and use school WiFi(no Ethernet) and after that doesn't work plug in to a different outlet across the room. I honestly can't remember what happened to resolve this but eventually plugging it back into first outlet let it start working again. I get all the files on the computer and update $T of my progress. T: Well now that you have the files on the computer you have to export them into Corel(Program) Well that sounds not at all difficult, right? Boy was I wrong So I start looking through the possible files you can export from CAD and get tons of them but no Corel option. I figure out that I have to turn it into another different form and then get it into the program. I tell the teacher of this and he sat there troubleshooting with me for probably about 20 minutes. Like any person would, I go for a familiar program with a .pdf at the end. Unfortunately AutoDesk hates PDFs and gives you an internet shortcut link for viewing a picture of basically what you see already in AutoDesk just without the toolbar and axis's. I somehow manage to open up that thing in adobe and save it so it's a file and not a link. PDFs are allowed in Corel so I hoped that it would work. But it just wouldn't make for a good story if it did. That was the end of that day. AutoDesk can export into a metric shit ton of different documents and I swear that I tried at least 10 different documents before I threw my head back and loudly sighed. I took a break because I was damn near hysterical and remembered why I hate not only life but stupid computers and programs. After going through the rest of the possible programs I decided to try something new. Because I tried pdf again but it has an annoying feature where if you click the red exit button at top right it only closes the file and not the program but I noticed that on that menu screen it had a little button called import. I pressed that and tried to import the file from AutoDesk. And it worked. I was able to get it into Corel with the desired effect(black & white lines, no picture) and I quickly imported the rest of the files and saved them to that folder. I thought success!! I finally was able to correctly get them onto Corel. This was something that my teacher had no idea how to do despite having had a previous blueprint of this for printing the robot chassis's. That's still not the end because why would my troubles end there. Eventually after a class period or two I learned how to use Corel because they have a weird ass copy/paste method. I tell the teacher and we get a piece of wood ready for the laser printer. I go to print, change the settings, and send it to the printer. It shows up and we press the go button. Less than a second later it says job complete. No laser marks at all. We go back and $T remembers that the lines have to be set to hairline for width or else it won't get cut. After changing all that it finally starts working even though it does a weird double laser on every line. Then I have to leave for my next class. You thought it would be over now wouldn't ya? Oh I thought it was too I come in the next day I have engineering class and see the finished product. It has laser markings where it needed them so of course out of curiosity I pick the board up and feel a piece and put some pressure on it. From previous experience they usually just pop out but this thing was in there and most certainly wasn't coming out. This day we put the laser printer at a slower setting so it would cut deeper. There were a few that popped out now when you push on them but these little interlocking pieces that are attached to almost every part in this chassis are very important and usually break if forced and essentially screws one robot chassis over. Sorry for the word dump but this shit was(and still is) annoying as all hell. TL:DR I make a laser printable object(which the teacher lost the original and doesn't know how to replicate)after many infuriating setbacks and that exporting to pdf is different than importing into pdf [link] [comments]  |
| If you can't log into the website, try looking at your notes Posted: 13 Feb 2019 02:24 PM PST I'm back! And so soon! \grumbes something about putting a gun to his head** So today I've been called twice by this other woman here at work (not this one) who also knows pretty much nada about computers: "I can't log into this website. It was working this morning but now it's not putting my stuff in right and I don't know what to do". The website (it's a third party site, not something of ours) has three fields on the login screen: "Company ID", "User ID", and "Password". The person who coded this particular form used some weird field names or something that screw up Chrome's autocomplete function, so it puts stuff in the wrong place (it puts whatever was originally typed in as "User ID" in the "Company ID" field). Well, she asks for my help because, in her words, "I can't remember what goes where." This is the woman who showed me how she logs into this website and has the information for the login written on a sticky note on her monitor. Is Wednesday too early in the week for an aneurysm? We're only a ten-person company. Two of our employees make up 99.9% of my daily service calls. Oof. [link] [comments]  |
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