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    Thursday, February 14, 2019

    IT Career For anyone living near Ohio and interested in cloud computing, GCP (Google Cloud Platform) is building a data center near you

    IT Career For anyone living near Ohio and interested in cloud computing, GCP (Google Cloud Platform) is building a data center near you


    For anyone living near Ohio and interested in cloud computing, GCP (Google Cloud Platform) is building a data center near you

    Posted: 14 Feb 2019 07:14 AM PST

    https://www.wkbn.com/news/ohio/google-building-600-million-data-center-in-ohio/1781264976

    I expect this to create more GCP consumer based jobs in the surrounding area, not to mention DCEO (data center engineering operations) type roles at the AZ itself.

    And knowing GCP's rules on AZ deployment, I imagine there'll be a minimum of two AZs for redundancy.

    submitted by /u/neilthecellist
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    Additional Mentor

    Posted: 13 Feb 2019 11:05 PM PST

    First, I have to give credit to Looking for a mentor? for leading the campaign in mentoring.

    Background: Started in the USAF and a network/sysadmin, then transitioned to civilian life and struggled with finding work at first. Maybe location and economy at the time?

    Civilian path: help desk, tech support, help desk again, technical specialist (fancy name for essential tier 2/3), cybersecurity analyst, and am currently an ISSO. These jobs have been across four states with another move coming this summer for context (wife is still active duty.)

    Certs: security +, CEHv9, and studying for CISSP

    School: BS - Management IS, currently in a MS of Cybersecurity program (1/2 complete)

    If I can be of any help to someone let me know. I'm on the east coast (for time reference) but I will get back to your comments/pm's.

    Best of luck in your journey and if you've made it this far thank you for reading.

    submitted by /u/jmain2525
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    Struggling with what feels like career-induced depression. Is there anyone that has gone through this and come out the other side?

    Posted: 14 Feb 2019 08:30 AM PST

    A bit of background:

    I used to be pretty excited about IT, especially networking. I was learning fast and my technical skills were developing at a rapid pace. I really thought I could make something of myself doing network-related work and was very satisfied with the fact that I was progressing.

    I began working low level IT jobs as I previously had no professional experience at all. I worked at multiple help desks and an MSP until I eventually graduated with my associates and earned my CCNA.

    Over time, I stopped being excited about IT. I began resenting the corporate world and our economic system in which we work forever and eventually die (i'm paraphrasing here). IT work/studies stopped being enjoyable and began to feel like a never-ending chore sucking my time/life. Today, I feel super depressed about my career. Im struggling to want to move forward with IT, yet I also don't know jack shit else. It's all I've ever done for work.

    And so im at a point where I don't know what to do. Part of me wants to explore IT further (maybe the passion will return or maybe I can get a job that I won't dread/hate), but the other part of me feels hopeless (I don't know what other field to study).

    Does anyone have any advice on this? Had anyone gone through something like this and come out the other side in a much better place?

    I hope this is the right place to ask this type of question

    submitted by /u/Owamelleh
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    When interviewers ask what made you interested in this job? What do you say if you aren't really interested but need the job for experience?

    Posted: 14 Feb 2019 07:42 AM PST

    This is for a helpdesk tier 1 role. I think I'm failing these interviews because I can't find the right answers to these questions. Thanks for the help.

    submitted by /u/zangidood
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    Junior consultant in the shoes of an intermediary role, unsure about what to do.

    Posted: 14 Feb 2019 08:42 AM PST

    Hello r/ITCareerQuestions, throwaway because I may be doxing myself.

    It's been a while I've been thinking of posting here.

    Some background. I did a career change about 5 years ago to get into IT. Landed a sysadmin job in an MSP straight out of college where challenges were always interesting. Due to family reasons I had to move to a bigger city 2 years later. In order to afford rent I grabbed the somewhat first interesting job that I found as a Microsoft products consultant. Mostly O365 migrations, O365 apps deployments and W10 deployments.

    Overall the conditions are good;

    • I managed to get 30-40% raise total in the past 2 years
    • There is an opportunity to keep getting 10-15% raises every year.
    • The level is high as clients are either governmental or insurance companies.
    • Possibility to become a specialist / solution architect in 3-5 years if I get relevant certifications

    What I'm worried about;

    • I basically lost the eager to learn and solve problems
    • The job is more about reading endless documentation about the pile of confusion and disorganisation that Microsoft can be.
    • The solutions and technologies change so quickly that everything you know can become irrelevant in a couple years.
    • Almost everything about Microsoft is going SAAS. Windows Server is slowly getting less and less relevant, Exchange is disappearing, SCCM is slowly getting replaced by Intune, etc. There's a big push in large industries to move to the cloud and decrease their datacenter footprint.

    I have a feeling that it will become a boring golden cage.

    Am I wrong to be worried?

    _______________________________________

    When I started writing all that, I hoped that I'd find the questions I'm looking answers for. So far I haven't. I know that I want to switch, I know I must find what I like but that's just a blank page so far.

    submitted by /u/Globe1234509876
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    Maybe you can give me some advice

    Posted: 14 Feb 2019 08:35 AM PST

    Hi,

    I have this situation right now and I don't know what to do.

    Five months ago I quit a job in IT support due to stress, personal life/work balance and I was also overworked.

    I gathered myself and found a new/old job at the airport as a worker, and because I worked there before it was an easy and not stressful transition.

    In January my previous coworker (from IT) went to some job interview but didn't accept the job and he recommended me for the position as he knows I am a hard worker.

    It is a job where I would help my coworkers use specific software and report any problems with this software to the developers. I suppose it is a stressful job because my work would directly affect sales, but I think it is not that stressful like it was when I was IT support for 350 people, monitoring all the system, and be responsible for whole projects...

    So here I am, one month into this not stressful job but it is manual labour, where the paycheck is a reason to cry,

    or

    do I accept IT job which is well-paid, it is in my field, but I don't want to become a walking zombie after six months again

    I know at the end it is me who is going to decide, but I would appreciate any advice, encouragement...

    Ty

    submitted by /u/Castrated_Fellowship
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    Best degree/certification for getting in the IT field

    Posted: 14 Feb 2019 10:35 AM PST

    I'm looking at local community college and trade school programs that offer IT programs. The trade school one offers an associate of occupation studies in IT and the school offers testing for certification in A+, CISCO, VMware, and EMC2. The community college offers a certificate of achievement in a network support technician program. I'm leaning more towards the trade school currently.

    What would be the best option? In terms of employment would I have a harder time not having a bachelors or masters degree? In other words would a associates degree be substantial for a career in the field?

    submitted by /u/CatholicPenitent
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    How long is it "acceptable" to ask keep asking questions?

    Posted: 14 Feb 2019 10:50 AM PST

    I started out as an intern for the Help Desk of a big company, over 14,000 employees. First IT job. After 5 months, they informed us that they would be closing down the program and that we interns would get 1st pick if we applied to the full-time, tier 2 position. I got the full-time position, be here almost 3 months. In total, it's been almost 8 months

    I feel like I was thrown into the fire, both as an intern and full-time. We have a lot of proprietary systems and issues that certs and finding on Google is impossible. Our training was a joke, not enough time to go over the systems. So, in turn, I ask questions, maybe 1-3 a day because it seems like it's always something new happening.

    I feel like a burden when I have to ask questions and can't solve issues on my own

    Is this normal for the given length in time?

    submitted by /u/TheScarecrow89
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    How should I interact with seemingly incompetent Project Manager

    Posted: 14 Feb 2019 10:49 AM PST

    Relevant information: I'm a Tier 2 tech up for Help Desk Manager promotion. Project manager was hired a few months back with no IT experience; before that we never had a Project Manager. My understanding is the PM hiring candidates weren't strong, the candidate they decided on had PM experience in a different field.

    So I gave the guy a couple of months to begin to get his head around the IT game. He'll definitely need more time but have seen NO progress in his understanding so far. As time passed, began to notice he's constantly asking the same questions over and over again, continually apologizing for his mistakes (not a fan of that), and other people are helping him do work I believe he should be doing AND the work he was hired to do (the planning of projects. Can't really be effective without IT experience). Other departments are starting to notice and ask questions.

    Recently, the PM organized a meeting with all branch managers to deploy new time clocks. In the meeting a Tier 1 tech saved his ass by fielding questions and being in touch with the project at a deeper level then the guy with the title. The tech has been the PMs go to person for his constant and repeated questions; questions that are discoverable with a little foot work from the PM; I've boiled it down to 2 possibilities, he's so in over his head he doesn't even realize what is easy OR he's incompetent. After the meeting, the atta-boys came in for the tech. Now branch managers are starting to notice.

    To me, that's a huge issue. I've worked hard to turn the reputation of the department to confident and efficient, training the team, creating network documentation, building non-existent kb, creating flow charts for tier 1, truly going above and beyond the scope of my title. Now this guy is taking steps backwards for us. Additionally, he lacks effective communication skills, granted the team and I have been together for a while now and we know how the other operates. I would think someone as experienced as the PM (multiple degrees and a PM experience in the financial sector), communication wouldn't be an issue.

    I should add there is an existing culture of incompetence in other departments and IT ends up making up for it. The department is making active efforts to stop this culture and it feels like the PM is chipping away at the momentum we've made by asking the techs for help when he is not helping himself.

    My questions are:

    Are my expectations of the PM unreasonable given him not having IT experience?

    In regards to his lack of effective communications skills, are my expectations reasonable (expectation being, that he can read a room, and understand/follow logical trains of thought when explaining a simple networking for him to do his job effectively)?

    Should someone with the PMs credentials try and learn the culture/environment when coming into a new organization?

    How should I handle other employees performing the duties of the PM? Or how do I bring this to the attention of the appropriate personnel? Is there a process/method you recommend I look into?

    submitted by /u/SicSemperTympanis
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    I'm being told to act as lead/PM when it suits my boss but get sidelined whenever he wants to. How can I deal with this?

    Posted: 14 Feb 2019 12:55 AM PST

    I'm sure my boss doesn't want me in charge of others, and that's fine with me. However, he usually gives me tasks like estimates or support to make sure the job gets done (ie, he's not confident my coworkers can do it by themselves).


    Six months ago I estimated a project that he then gave to a coworker of mine. When the project was starting, I tried to participate in their initial meetings but he told me to stay out of it, ie, "this is for project X... I don't need to talk to you, but Pete" (Pete was my coworker).

    I stayed out of it, and Pete made a mess of things for four weeks. My boss then assigned another coworker to help Pete, and she also made a mess of things. The available hours were spent and the project was way behind. Eventually, I was "indirectly" interrogated by my boss and asked what my idea was. When I told him, he made me explain it to my coworkers and the project got back on track.

    Pete was asked if he "felt like keep working on it", and he said "no" and was reassigned. Only the woman stayed. Eventually she went on maternity leave, and I had to finish the damn thing.


    Similarly, a five months ago he needed someone to monitor the development of a product for a client. He gave the development task to yet another coworker but kept me there to talk to the client, act as a lead, go to meetings, etc. Project was on track, development went well and we had no issues. Multiple times I asked him whether development could continue and his answer was always the same: "the activity was covered, go ahead"..

    Yesterday my boss gets an email indicating that all the budget had been used for that project (not our fault, there was a third company involved and they were to blame). He didn't tell me this, and I found out via the the other company owner. I therefore contacted my boss and told him what I found out, asking him whether we could continue or not with development.

    He told me essentially to "slow down", trying to tell me I can't just start development without checking, essentially. I explained to him that we always had green light to proceed and that's why we did it, and that nobody told me the budget was over. He eventually said "ok, so now your coworker Steve told me the estimate was Xhs to finish the product... but wait, who's developing it, you or Steve?". I said Steve, and he replied with "ok, then I'm talking directly to him, thank you". And he said this in front of Steve, Pete and a third coworker.

    I was sidelined out of the conversation and out of the project, just like that. The same exact thing that happened with the other project. And it pisses me off to get treated like this by someone who's clearly a terrible manager who has personal issues involved here...

    What can I do to deal with this and keep some semblance of self-respect?

    submitted by /u/martinx89
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    USA - 13(a)(1) and 13(a)(17) of the Fair Labor Standards Act

    Posted: 14 Feb 2019 10:37 AM PST

    Is anyone familiar with these laws? As they pertain to compensation in the IT industry, I read it as salaried employees making more than $455 a week are supposed to be paid as salary non-exempt - meaning, those salaried employees are due overtime at 1.5 hours rate over 40 hours worked a week. Am I understanding that correctly, or am I interpreting that incorrectly?

    submitted by /u/audioeptesicus
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    Cloud Engineering and Offensive Security Cross Over?

    Posted: 14 Feb 2019 10:18 AM PST

    I'm currently working as a DevOps engineer for 8 months now. Prior to this position, I was working as a systems engineer for 2 years. My day to day responsibilities is to develop Infrastructure as Code and monitor customers' AWS infrastructure (work on the MSP team)

    I've always been interested in penetration testing and strongly considering pursuing the OSCP. Does this mix of experience and knowledge exist in the IT field?

    Thanks all!

    submitted by /u/newsthatbreak
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    Advice for the newbies

    Posted: 14 Feb 2019 10:00 AM PST

    My best friend and I have decided to start taking a couple night classes after work, and are working towards our CCNA certification. Just curious if anyone had any words of advice for a couple of newcomers to the world of IT. Thanks! So far we both really enjoy learning all this new stuff.

    submitted by /u/xxDeG
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    Master degree question

    Posted: 14 Feb 2019 08:32 AM PST

    I am Devops engineer for last few years. I have over 10 years total IT experience.

    I have been looking at the online MS programs.

    For anyone who has done their MS, how has it impacted your career?

    Does MSCS trump MSIT?

    I am just not interested in low level engineering and hence my interested in MSCS is much lower than MSIT.

    The one program I do like is MS Data Analytics, but the question is if you actually learn anything or it is just for the credential. or it would be better just to bootcamp the data analytics/science part.

    Looking at Georgia Tech OMSCS which looks to be very popular but also seems a bit on the tough side and has a high dropout rate.

    Otherwise looking at the online MSIT's or MS Analytics offered by many of the state schools.

    submitted by /u/automation495
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    Cybersecurity degree or sys admin cert route?

    Posted: 14 Feb 2019 01:50 AM PST

    Hi everyone, i'd really appreciate some advice with a situation i'm in currently. I'm 22 years old with no degree or IT certs, working retail. I have basic IT knowledge so i'm not a complete newbie however i'd like to begin a career within IT immediately.

    Both cybersecurity and sys admin roles seem interesting to me and i could seem myself working in either sector. I'd love some info on which side is better in terms of job security, salary, work-life balance, etc.

    The paths i would probably take in either sector goes: Cyber degree ~ internship ~ Sec+ cert

    A+ cert ~ helpdesk experience ~ MCSA ~ MCSE

    I'd love to hear your most honest and assertive advice from experiences, to help me make a good decision for the future. Cheers!

    submitted by /u/oreo-scenario
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    Comptia a+ certification

    Posted: 14 Feb 2019 12:22 AM PST

    Are there any online courses people recommend to prepare me for certification exam?

    submitted by /u/JDWin
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    Need guidance for choosing a major

    Posted: 13 Feb 2019 06:21 PM PST

    I'm currently a second semester freshmen in college. My current major is Computer Systems Engineering. Do not get me wrong, I think the major is super cool. I just HATE coding. I cannot stand having to create projects in Java. Coding for some reason just does not click in my head. I love all the other aspects off my major though. I do not mind the math, physics, and hardware. But I want to change my major. I am thinking of going into MIS with more concentration on the business side of things. I was wondering whether this would be a good choice? How much coding is required with MIS, or if any at all? Also how is the job market with it? The pay wage as well? I'm just stuck right now and do not know what to do. Do you think MIS would be a good fit for me?

    submitted by /u/fakeanish
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    Who is solution engineer?

    Posted: 13 Feb 2019 10:24 PM PST

    What is the role of solution engineer ? What is the difference between business analyst?

    submitted by /u/ThroGM
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    College Degree and Jobs Question

    Posted: 13 Feb 2019 05:19 PM PST

    Hello everyone,

    Had a quick question regarding college degrees from a hiring perspective.

    My background : I currently work in a mid level IT role and have about 3 years of IT experience (started Help Desk and moved up from there). I am about to finish my BS IT from a well respected university in my area. The college I went to is a well respected engineering school. It did not offer comp sci. It only offered IT, Software Engineering, and Hardware engineering. There is a another university in the area that does have computer science but the program is considered to be poor and has a lot of bad publicity with local employers, hence why I chose IT at the other school.

    I have read some posts and comments on this community that have stated I may run into trouble with a BS IT and applying to certain jobs. My end game is InfoSec and I plan to apply to an entry level analyst role in another year or two perhaps when I have the needed experience.

    A lot of jobs everywhere it seems say something like "BS in CS or related field preferred". A few even say "BS CS required". Does a BS IT fit that bill? Am I really going to lose out on a job because of what my degree says? People seem to think that unless you have a Computer Science Degree, you may be skimmed over for jobs. Is this true?

    submitted by /u/1337partyhat
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    Former Helpdesk/SysAdmin got into programming and hate it. What do I do now?

    Posted: 13 Feb 2019 01:30 PM PST

    I've worked for several companies over ten years, including several cell phone providers then for Apple directly as a Genius (repairing and troubleshooting Macs), then worked for almost 5 years in education management as helpdesk/sysadmin for a very large public school.

    I had a lot of down time at the school job, but was responsible for so many things. Installing and repairing and maintaining all network switches, wireless hubs, desktop and laptops, projectors, smartboards, printers. I created and implemented virtual servers for Printers through Microsoft Server software and also used OSX Server software and hardware as well. I was also the Active Directory administrator creating GPOs and doing security checks on password management, etc.

    Basically, I was a jack of all trades. And I really liked it.

    What happened, was after several years and no opportunity for advancement and incredible amounts of downtime (I had automated most process with scripting and very honestly worked 5-10 hours a week most weeks), I was craving more and wanted more for myself at age 28.

    I went to a front end development bootcamp and found I really enjoyed the artistic and problem solving aspects of designing and developing websites. I was a top performer in class and the only graduate who got a job immediately after with a Fortune 500 company as a junior dev. The lights were bright and the salary was high.

    Long story short, after doing this for 9 months and learning a lot about Git, repos, APIs, command line, PHP, Laravel, JS and lots of other things, I am now keenly aware that I have no drive or passion for programming. There is ample opportunity for advancement in my current job if I choose to, but I do not feel any sense of accomplishment or interest in burying my head in code all day or staying on trend in new developing technologies within the field. I feel anxious and depressed working in a giant cubicle farm typing on a computer all day.

    I really miss fixing things with my hands, having help desk interactions with people all day and feeling ownership of my tasks and understanding of my work. I miss the recognition of seeing direct success based on something I did, rather than waiting on fixes in pipeline and branching where I may not see my efforts "do" anything ever again.

    Is it admitting defeat to leave programming and go back to systems and networking? I feel guilty for the time and effort I've put into this and for the people who took a chance on me (who feel as though I'm thriving in my current job role).

    submitted by /u/deafanddiabetic
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    Alcatel Voice engineer, what's next ?

    Posted: 14 Feb 2019 12:50 AM PST

    Hi Guys,

    I work as a freelance voice engineer on Alcatel-Lucent enterprise systems only (classic voice over IP). The company for who I'm working just signed a contract with another integrator, for the implementation of skype for business. As I'm a sub-contractor, I will lose my contract soon.

    The question remains, what to do with my carreer after this. Looking at the job market in Belgium, I can see that the most requested voice engineer profiles are Skype for business certified engineers, and on the second place Cisco UC engineers.

    As I don't have any knowledge of microsoft products and/or cisco products I wonder which way I should go. Looking at microsoft certifications, it seems that you need to learn a lot of things that have nothing to do with voice. The certifications looks more like an IT administrator certification. Cisco seems to have more sense ?

    Another point is that more and more companies are choosing for cloud solutions with integrated voice services. Maybe this would be a better way to go?

    What would be the best way to ceritify myself in order to assure my future?

    Thanks a lot

    submitted by /u/Ps3ud032
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    I am resigning from my position as System Admin from my company and we cannot find a replacement.

    Posted: 13 Feb 2019 02:47 PM PST

    Hello Everyone,

    I'm currently resigning for my position as my companies Sys Admin. I've been in the position a little over a year and found an opportunity to relocate. I am the only IT Professional at the company and support over 150 users. It was tough and greatly effected my mental health. We have been interviewing people over the last couple weeks and haven't found many applicants. The applicants we have interviewed are requesting 6 figure salaries. Does that seem high? To my understanding $75k would be about right. I was getting paid under $50k. We don't have a complicated infrastructure. We only have 2 servers and 6 locations. The applicants have about 5 years of experience with no education or certs. Doesn't that seem odd? how should we go about finding a better fit?

    Thanks

    submitted by /u/MrMandalore
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    Creating specific I.T. goals when I'm still new to the field?

    Posted: 13 Feb 2019 06:20 PM PST

    I'm 7 months into my first I.T. job, but I've only just been able to get the ball rolling on personal development. Unfortunately, between my inexperience and the boss man saying that our small/short-staffed team is mostly underqualified (he needs more of us skilled in everything: SCCM, A.D., Group Policy, Office 365, etc), I'm not sure if the path below will grant me a solid enough foundation to work from.

    1) Review CompTIA I.T. Fundamentals-level materials (I won't take the exam, but looking over the material will be quick and the most "formal" I.T. education I've yet received)

    2) Study for and take the CompTIA A+ (should take me less than a week and be an easy first certification)

    3) Study for and take the Network+ (the CCNA seems too vendor-specific, at the moment; I'm just trying to get my feet wet and both grasp the basics and see which direction I want to go)

    4) Dive into the M.T.A. certifications (not the exams) to give me the basic concepts and start to formulate where I might like to head. These include: Windows Operating System Fundamentals, Windows Server Administration Fundamentals, Networking Fundamentals, Security Fundamentals, Mobility And Devices Fundamentals, and Cloud Fundamentals.

    From there, I would decide on the Server+, Security+, and M.S.C.A. certifications and beyond.

    I have access to LinkedIn Learning, CBT Nuggets, Linux Academy, Pluralsight, and O'Reilly Safari, so the A+ and Network+ exams are the only things I'd be spending money on, at the moment (with the help of work's P.D.A). I don't think an M.T.A. exams would be worth it because I'd probably just take the M.S.C.A. exam(s) of whichever topics I thought most beneficial.

    Does this look like a solid rough draft to work from and start making me a sharper tool for the team to use?

    submitted by /u/Metallica93
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