IT Career [Weekly] What would you like to know Wednesday? General Question Thread |
- [Weekly] What would you like to know Wednesday? General Question Thread
- Meeting with team about coworker
- No time for interviews
- Is it worth studying the SSCP and heading into IT Security.
- What would you call my job title?
- AWS Cetrification
- Where do I even begin in the vast field of IT jobs
- What encompasses 'knowing linux'?
- Didn't finish school/No certs. How to set foot? (Germany)
- SysAdmin job hunt advice needed after layoff
- Got my first IT Interview tomorrow. (Tier 1 Help Desk)
- I will be working in a SOC. Does anyone have any insight, or tips, they'd be willing to share?
- starting career in cyber security
- Studying Bachelor of Commerce w/ Info Systems major..... not sure what to do.
- Will being an out-of-town applicant hurt or totally sink my chances of getting a job? Are job postings legit at all?
- Super risky transition to a new place. Should I do it?
- Which one to choose?
- Which associates should I pursue?
- What do you suggest for my career?
- Networking side hustle
- Will this Associates Degree from Berkeley City College help me get an IT job?
- Resume Feedback for Help Desk
| [Weekly] What would you like to know Wednesday? General Question Thread Posted: 02 May 2018 01:13 AM PDT Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments]  |
| Meeting with team about coworker Posted: 02 May 2018 06:21 AM PDT I work on a helpdesk with 3 other technicians. Our newest member joined in November and has been here long enough that we feel he should be pretty capable (he supposedly had 2 years of experience before this, with a Network+, Security+, and a degree in IT, making him the most qualified member of the team). Unfortunately, we still find he is lacking in a lot of basic knowledge (like how to copy a file from one computer to another). Despite having pretty well-documented processes that I personally trained him on, he makes many careless mistakes and often bypasses standard operating procedures entirely. One example is that he does computer replacements without copying over the user's files or installing all their programs (he's been talked to about this). These "mistakes" result in more tickets being created and other members of the team constantly having to work more to compensate. Users often express over the phone or when I see them in person that they are glad it is me helping them, as the other guy was not helpful. We've been patient, but after six months our boss agreed to have a meeting on Friday to have "a review of certain HD process". I am looking for advice on how to keep this meeting productive, without resulting in a "blame game". I also want to add that this isn't just us secretly resenting him. We don't ignore him or leave him on his own. The lead member of our team has been going through his (new guy's) ticket queue with him each week, and I can honestly say we all help him out more than I think should be reasonable expected. [link] [comments]  |
| Posted: 01 May 2018 10:20 PM PDT I am at an IT consulting firm and dont get actual lunch breaks. I work from morning till 4-6,7 pm and never have time for interviews in order to find a better job. I don't want to outright quit as I won't have money but I also cant keep saying I have a "doctors appointment" or they will think I have cancer or something. This is my fir IT job and am 10 months in. Please give me some advice on what to do. [link] [comments]  |
| Is it worth studying the SSCP and heading into IT Security. Posted: 02 May 2018 09:47 AM PDT Hi. So, I'm 25 and I currently work in the IT department of a hospital in the northeast. Graduated with my Bachelor's (BBA) in Information Technology Management back in late 2014. I've been at my current job for just over 3 years now. At some point, my employer managed to get Pluralsight licenses to allow associates to take classes and learn new things and brush up on skills. I am a Systems Engineer according to my job title. I do a variety of things at my job (creating user accounts, managing an FTP server, etc.) but I decided to take the course on the SSCP certification. One of the areas in my job is working on antivirus and malware related duties. I have experience with Symantec Endpoint Protection and another solution called CYLANCE Protect. To an extent I've become the expert on these applications in the office. My manager has also tried to make sure that anything security related involves me. Would someone like me have any benefits to studying and becoming a SSCP-certified individual? What are job opportunities like and what should I expect? Help is appreciated. [link] [comments]  |
| What would you call my job title? Posted: 02 May 2018 09:26 AM PDT Hi all, I work for an IT service provider with around 60 clients. My job is quite eclectic (like all IT workers) and I spoke with my manager about my job. I am currently "IT Technician" which I think massively undersells what I do. Below is a small list of things I do for the business. What would you think would be a suitable job title? Or are they spot on with IT Technician? My job includes: Fully managing 6 client CRM systems. Fully managing the telephony system for 2 clients. AD deployment and management / maintenance. Site visits to setup new clients / fix second and third line issues. Helpdesk second and third line. Infrastructure team support. Maintain systems and configure usability for the helpdesk technicians. Write and manage the knowledge base. On-site training for our in-house software for clients. [link] [comments]  |
| Posted: 02 May 2018 09:16 AM PDT Do I need any prior knowledge in order to successfully complete the certification and land a entry level position as a solutions architect? [link] [comments]  |
| Where do I even begin in the vast field of IT jobs Posted: 02 May 2018 08:56 AM PDT I'm graduating high school and going for a cybersec focus CS degree. I have my A+ and am working towards my Sec+ at the moment. It has become really confusing looking at all the kinds of jobs and their differences. If anyone could help me with categorizing and explaining the tiers and differences of all of the IT field (a preexisting list or infographic would be great) or even just the security based jobs would be extremely helpful. Where should I go from here, and what certs should I be looking into. Any help is appreciated, thanks. [link] [comments]  |
| What encompasses 'knowing linux'? Posted: 01 May 2018 03:14 PM PDT I see a lot of positions in system or network admin that recommended knowing Linux. What does this actually entail? I feel like a lot of these places don't even know and they just throw it in the description. And because of this I feel I could 'know' Linux just by googling whenever I have an issue. [link] [comments]  |
| Didn't finish school/No certs. How to set foot? (Germany) Posted: 02 May 2018 04:05 AM PDT For the record, German living in Germany. Hello guys, sorry if this question looks like the many others here, but I feel like I just need someone to lay out a game plan for me as I've been feeling rather hopeless. Long story short, my father committed suicide when I was 13 and I fell into a very deep depression, convinced life wouldn't go on. Well it does, and here I am having to pick up the shards. I'm 21 years old, and don't really have anything to show for other than some unrelated work experience as a server/cashier and a burning passion for computers/technology in general. While I stopped going to school (and leaving the house in general) I buried myself behind my computer, browsing forums and dabbling in just about anything from coding/programming, setting up and running semi successful game servers, playing around with web development. The earliest thing I can remember was being 7/8 years old and my uncle had a BIOS password on my computer. I looked up the issue, removed the CMOS battery and enjoyed my unrestricted access. He'd find ways to lock me out, and I'd do my best to find a way around it. (He's tech savvy too) I don't know if I'm just unlucky with my location, but there aren't that many help desk jobs around where I live, and all of them want at the bare minimum a school diploma, IT apprenticeship and/or work experience. Ever since I was little my dream job was something computer related. Meanwhile I know I want to be a system administrator, but I feel like I royally fucked up any chance of that, or at least made it so much harder for myself. If anyone that was in a similar spot, preferably living in Germany too could give me pointers I would be very grateful. I finally want to do what I love, and ill do whatever it takes. I just wish I'd have felt this way sooner.. thank you in advance to anyone that takes the time to reply. [link] [comments]  |
| SysAdmin job hunt advice needed after layoff Posted: 01 May 2018 04:13 PM PDT Lost my job last spring due to company downsizing. 17 years experience, and took the summer off. Applied for around 50 jobs, and had a couple promising interviews, but I'm getting the impression that I may be "overqualified" and, as I'm in 50s maybe "too old" when they read the resume. I'm not expecting the salary I was earning at my old job of course. I hit the mark on correctly when asked the dreaded salary question at both interviews. Has anyone run into this issue? Should I massage my resume to make it more friendly? I know this sounds weird as you want to really strut your stuff on your resume but I'm not looking to move to another city and this city has limited opportunities for candidates with my experience. Any advice? [link] [comments]  |
| Got my first IT Interview tomorrow. (Tier 1 Help Desk) Posted: 01 May 2018 05:27 PM PDT I don't have a degree, or many certs but now I am enrolled in class and looking to obtain all my certs. Got a call from an IT Consulting company for a IT Help Desk Tier 1 position. I don't have any IT experience except for being into Technology my whole life and being able to build my own computer from almost scratch. I told them that and told them I am looking for something like an entry position and they said no problem. Pay is $15 an hour, full-time, days, off everything weekend. I'm really nervous but excited at the same time. Any tips? We already had a phone interview but they want to see me face-to-face. Ideas? Tips? What to expect? [link] [comments]  |
| I will be working in a SOC. Does anyone have any insight, or tips, they'd be willing to share? Posted: 02 May 2018 12:19 AM PDT Just the title really. It's my first IT job and feel really fortunate to have this opportunity, but I'm not entirely sure what to expect. Thanks for any insight. [link] [comments]  |
| starting career in cyber security Posted: 01 May 2018 05:40 PM PDT I'm interested in starting a career in cyber security, however I'm already in my early 30's and already started my career as a windows/messaging mid level server engineer. I already lost my passion in messaging and would like to try something new. i just installed kali on my pc just to give it a try and learn the basics. do I have a good chance to shift in cyber security? do you have an advise how to start or just let me continue on my current career? pardon my english as it is not my first language. any feedback is highly appreciated. [link] [comments]  |
| Studying Bachelor of Commerce w/ Info Systems major..... not sure what to do. Posted: 01 May 2018 10:06 PM PDT Alright so I'm from Sydney Australia and am in my second year of Bachelor of Commerce; just starting my major in Information Systems, and will probably minor in Accounting. I'm liking the content so far I find it pretty interesting but i just don't know where or what it would lead to so I'm going to ask a few questions and hopefully can get some advice.
These are the compulsory courses: https://imgur.com/a/FAyMURp These are the electives (i have to choose a minimum of 3 of these, but i can choose more later on to fill out my degree): https://imgur.com/a/ssluTb0 You don't have to answer all of this, just anything inciteful or anything that might give me some direction or a better idea of it all. Thanks guys. edit: mistakes and grammar [link] [comments]  |
| Posted: 01 May 2018 02:21 PM PDT I've decided to expand my job search outside of the midwest, and am beginning to apply to places mostly on the east coast. There seem to be a LOT more job postings, but I've learned that job postings are largely trash.
Thanks! [link] [comments]  |
| Super risky transition to a new place. Should I do it? Posted: 01 May 2018 12:23 PM PDT So I'm 24 and I got into IT for two years now . I have this stable 9-6 gig as helpdesk/desktop admin at a place for about a year, mostly Windows and niche production software helpdesk stuff. The IT infrastructure here is lacking, we're understaffed, and I'm not interested in the tech anymore, etc, so I am moving on. Kicker is I got an offer for a part-time role at another unstable startup that is recovering from a rounds of layoff and a change in management. The Glassdoor reviews don't look so great...which the IT Manager assured me was due to the layoffs, and to not even trust the good ones because they might be shill, which all makes me hesitant to pull the trigger. Those are all the cons However, the part-time without benefits would mean I'll lose a small amount of pay--like a couple of hundreds of dollars--and work 15 hours less . But I was also promised a chance to shape the infrastructure, and I'd be learning a lot more. If I l prove my worth, I'd be made full time which would blows the job I have right now out of the water in terms of benefits and pay. Those are the pros. TLDR: Old job is stable but boring/stressful, new job is risky and pays less, but have potential for huge growth and learning. Does anyone have any advice or have been in similar situation? [link] [comments]  |
| Posted: 01 May 2018 02:26 PM PDT I received a job offer (answer deadline in two days) and I (think) I am on the verge of receiving a second offer after one final interview (with the CEO) the morning after tomorrow. The first company is very small, specific in the IT branch that I work in, relatively young. The offer is for my hometown. Currently far from home, in my country's capital. The role is more appealing but more risky because they were looking for someone more experienced. The second is a big international financial institution. It would be a direct hire, to the city I am currently living, with unlikely chance to move somewhere close to my hometown in the future. The role is easier but probably there is more pressure due to being a highly desirable position. Money: the bank will pay a little more but it is likely that I can get paid more in the small company due to temporary relocations and things alike. The small company will probably pay for certifications, unlike the bank. That said, I have two questions:
[link] [comments]  |
| Which associates should I pursue? Posted: 01 May 2018 03:20 PM PDT I currently have a BS in public health but it's pretty useless. I want to switch into an IT field but am having trouble deciding between two starter points. The two AAS are Network Admin or Network and Cloud Architect. There is also an Cyber Security available but I'm unsure of. Which has better growth opportunity and most likely to land me a job? Thanks for any advice! [link] [comments]  |
| What do you suggest for my career? Posted: 01 May 2018 02:37 PM PDT So...for years I've been a solutions Engineer level 1. I applied for a level 2 position but I was turned down for various reasons including my pronunciation of words. So that was a wake up call to take captive my career - again. I got my CCNA RS and I'm working on my CCNA cyber ops. My solutions Engineer job deals with me just ordering network solutions. No configuration more of documentation, discussing with customers, looking at router configs. So I'm wondering guys, I've been applying to desktop admin, it support jobs cause it's just over for me. I think it is. Should I: A. Keep applying as I continue going for the cyber ops B. Stay put, get certified and then go for a security analyst role C. Get certified and rough it our cause I don't have enough experience for these damn desktop support jobs This is me asking the IT community for support and guidance. I'll even show you more that I've done. Let me know!!! Help!! [link] [comments]  |
| Posted: 01 May 2018 04:07 PM PDT I am thinking about setting up networks for small businesses on the side for money, and eventually turning it into a full time job. I would be fine with as little as 2k a month. I am new to the IT world and only have the 220-901 portion of my A+ certification. I know i need to start learning about networking and watching videos of people setting up networks etc. How should i go about breaking into this venture and eventually getting my first gig. I look forward to hearing from the experienced people on this thread [link] [comments]  |
| Will this Associates Degree from Berkeley City College help me get an IT job? Posted: 01 May 2018 03:03 PM PDT I have been struggling with what I want to study. I want to work in tech-support but do not want to pursue a Computer Science Bachelors because of the time/money and lack of interest I have in math. Here is an associates degree program at Berkeley City College in Advanced Windows Desktop, do you think this is worth it? Page 4 http://www.berkeleycitycollege.edu/wp/bccpub/files/2017/10/CIS.pdf [link] [comments]  |
| Posted: 01 May 2018 10:35 AM PDT Hey guys, Long time lurker looking for an entry level help desk job and need some feedback on my resume. I have 9 years of customer service experience, 5 of which as a Manager in food service. All feedback would be greatly appreciated, thanks! Resume linked below. [link] [comments]  |
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