IT Career [Week 22 2022] What would you like to know Wednesday? General Question Thread |
- [Week 22 2022] What would you like to know Wednesday? General Question Thread
- Advice on getting out of Helpdesk and moving to Sys Admin or Cloud roles
- Day to day tasks for a cloud solutions architect
- How can I improve my resume? Seeking an internship or entry level role within IT or Cybersecurity. (US)
- Where to now and how do you figure out your title or
- Starting a 100% Remote/Telework Position??
- How can one get into a “Systems Administrator” role?
- Anyone noticing a significant decrease in IT related job listings this last month?
- Harvard Extension Cybersecurity Grad Cert any good?
- No exp, no certs, just started school for IT. Got a job offer for an IT Specialist position! But…
- Co-worker left - i am alone for 4k users now
- Transitioning from teaching to Scrum Master soon, advice?
- Somehow locked in my first IT interview tomorrow and don't meet qualifications
- Schools near Albany/Upstate New York that are best for Info Tech/Cyber Security
- What to expect in interview?
- Looking to come back to IT
- Favorite or recommended YouTubers for learning IT?
- Question about Rosetta Stone test
- Anyone have any advice on manufacturing IT
- Question About Comptia Certs
- 31 yr old career changer needing advice.
- Advice on next steps or idea of what to look for
- Unsure What my Current Job Even Is or How to Utilize it for a Newer One
- question about working remote.
- Wanting to move country, how long do I have to stay in my current job?
- Junior contractor's percentage take of day rate?
| [Week 22 2022] What would you like to know Wednesday? General Question Thread Posted: 01 Jun 2022 01:12 AM PDT Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments] |
| Advice on getting out of Helpdesk and moving to Sys Admin or Cloud roles Posted: 01 Jun 2022 06:39 AM PDT Hello Everyone, I'm looking for some advice on how to move out of a helpdesk role and into a different role, preferably a sysadmin or cloud role. Some background on me: I'm 26 and live in a major US city. I've been with this current company for about three years now, and my total helpdesk experience is a few months shy of 4 years. The only certification I have is the A+, as I stopped studying for certs and focused on pursuing my degree. I'm currently in my second year in school, and I should have my AA in Computer Information Systems in May of 2023. After that, I'm transferring to a university to get my BS in Comp Sci. Despite not liking this job much, I've been with them for this long as it's had good job security with decent pay, and I work from home, which is nice. The main reason why I'm still here is the tuition assistance they provide, which has paid for all my college up until this point. But the pain of the helpdesk has finally gotten to me, and I am looking for an out. There are a few positions internally that I'm going to apply to, but for the sake of this post, we can say that moving up internally is not an option. Suppose I wanted to pursue a new job, preferably a system admin or cloud role. What studying/certifications would combine best with my four years of the helpdesk, and half an AA in CIS, to get me a higher-level job? I'm decently proficient and interested in Linux, and the RHSCA seems within my grasp with a few weeks of studying. I'm also very interested in Cloud and picked up a course on the AWS Solutions Architect Associates cert, which seems obtainable with a month or two of study. However, I'm not sure if that certification will be enough to net me a job. Essentially my question is: What certifications or skills will be worth picking up that can land me a sysadmin or cloud role? Thank you all for your time. [link] [comments] |
| Day to day tasks for a cloud solutions architect Posted: 01 Jun 2022 02:22 AM PDT Hey People, I completed both Azure and AWS entry certs two years ago and also the Azure Administrator cert and overall despite being two years ago I still feel fondness for the cloud. Fast forward to now I'm in my second year completing a Bachelor of IT and have opted for a enterprise system minor which has everything from configuring SAP to the domains of enterprise architecture and of course as mandatory for my major IT project management and all the popular team frameworks are also taught. So far I've been enjoying these and I feel using these type of skills to specialize in more cloud focused roles and to get all the professional certificates for AWS/Azure out of University is my goal. Of course I most likely will start out as help desk or in a junior systems admin role or something first but long term my goal is to work my way up to a cloud solutions architect role [or enterprise architect but that's most likely after a decade of experience]. With this being the case I'm curious if anyone here is a cloud solutions architect and what the day to day activities are and how you go about undertaking a major project if it's asked of you. More specifically how much information is provided to you by the company before you start actually configuring the solution inside their chosen cloud platform? Of course if you're migrating them to the cloud from a traditional setup that would be a bit different but I'm more interested on how a cloud solutions architect works when a company is already on the cloud and you're simply tasked with expanding/integrating new aspects of their current configuration. Like how specific are the requirements usually? Are you just given a few pages of information and basically need to think of an integration entirely on your own from vague information? And is this usually done solo? or do you have a team you work with? Curious to hear peoples experience, thanks. [link] [comments] |
| Posted: 01 Jun 2022 04:50 AM PDT Junior in college looking to break into the IT or Cybersecurity field but lack any relevant work experience. Any advice would be appreciated! [link] [comments] |
| Where to now and how do you figure out your title or Posted: 01 Jun 2022 04:08 AM PDT Hi all, Working for myself I built up my company to the point that it could move my family and me from a third-world country to the EU. I have never been shy to work hard having started with basics like filling ink cartridges and fixing/building computers. Add 20 years to that about and I have a pretty diverse and well-rounded experience of the IT world, aka I have found a great many ways to do many things incorrectly! What I have done recently Applied and successfully onboarded the company onto the MS365 ecosystem as a reseller Built a wireless network, over 5 towns, government licensing, and everything. I mean everything when it started I handled all the support calls and installs, tower installs programming, routing, and maintenance personally until I just couldn't anymore working from 5 am to about 10 pm most days. Luckily my wife is a persistent and strong woman because she somehow tolerated my nonsense until I negotiated a deal for a call centre deal and it just grew from there until I just did support from behind a screen, mostly new install setups, and firewalls. Eventually, even that came to an end and I guess I just became a business owner? I dunno but the fun was gone because everyone else was doing the fun stuff. Implemented ticketing systems (Asana, Trello, and finally settled on MS Planner) Setup, build, and repair computers/laptops (I enjoy this the most) Provide IT support remotely (AnyDesk/TeamViewer), phone, email, and chat. (definitely preferred using chat and email!) Meeting with people and hearing their problems and finding a solution, one of my clients I swear would just find the most random crazy stuff just to see if I could figure it out. Another favourite11 of mine was a client who was having a bad day complaining about some random thing so I asked him why he was grumpy and if I could help him with whatever issue it was, turned out he was driving like 50km a day between his offices carrying information between them...literal sneakernet! Hooked him up with online storage and that started a very good relationship. Soon he was rocking remote connections, and multi-screen setups, and loving it! Managed projects and teams mainly with infrastructure and support, I'm going to say...Holistically? I used a lot of Scrum and Agile concepts by discovering them by trial and error or what I thought made sense at the time or someone else suggested. I apologize for the long-winded read, hopefully, some useful information, and my first post isn't just me making every faux pas possible. I don't know how to structure this into a coherent job title/description to search for if such a thing even exists... tl;dr jack of all trades master of none looking for a job in EU. [link] [comments] |
| Starting a 100% Remote/Telework Position?? Posted: 01 Jun 2022 07:47 AM PDT This question is for anyone that's ever started a fully remote job. How exactly does the onboarding and training process work? I know with a regular onsite job you get usually get a desk, laptop and you're sort of attached to someone that's been there a while to get spun up. But if you start a 100% remote job with a place that's 1,000 miles away, how do these events transpire? Aside from the ones that fly you to the location for a few days, how does onboarding, training and getting spun up work with a fully remote everything? I ask because I'm currently in a job hunt but I only want remote. Just wanna know what I can expect. Thanks! [link] [comments] |
| How can one get into a “Systems Administrator” role? Posted: 01 Jun 2022 08:52 AM PDT I graduated college in 2019. My 1st IT related job was when I was still in college. Working part time doing IT support for a healthcare system. I primarily reset passwords, unlocked accounts, made sure AD accounts had the correct security groups associated with them. Reset VDI sessions, added printers. And also troubleshot Healthcare related applications. I was level one IT Support. I now work for the Federal Government in IT. Mostly issuing access to servers, resetting passwords and working on Fed Related Applications. What other skills do I need to become a "system administrator"? I want to leave the Fed and get a higher paying position elsewhere and I also want to work remotely. I've applied to Sys Admin jobs but haven't gotten any interviews. For those type of positions do they already want you knowing how to do stuff so they don't have to train you? Or does it depend on the company? Also do you have to have a Masters degree to get a sys admin role? I only have a bachelors in information systems. Also what certs would be good to get? [link] [comments] |
| Anyone noticing a significant decrease in IT related job listings this last month? Posted: 31 May 2022 06:59 PM PDT I monitor job listings for key words routinely and in my area, the posts made per day has slowed down dramatically. I'm now getting about 2-4 new listings every 24 hours and they aren't even really relevant. It use to be 9-15 new listings a day not even 2 months ago. This is for an area of almost 1m residents BTW. [link] [comments] |
| Harvard Extension Cybersecurity Grad Cert any good? Posted: 01 Jun 2022 05:41 AM PDT Hi all, I've been looking at the Harvard Extension Cybersecurity Graduate Certification as a way to augment my educational background - I never finished a degree and have been in IT management for 15 years. It's a two year program and cost in the neighborhood of $13k. What's the opinion around here about this sort of thing? Is the Harvard name worth the time and expense or is it just a bunch of balderdash? Any thoughts greatly appreciated, [link] [comments] |
| No exp, no certs, just started school for IT. Got a job offer for an IT Specialist position! But… Posted: 01 Jun 2022 06:44 AM PDT So, long story short I lucked out and got an interview. Must have nailed it, because I got the offer! However, during the initial phone interview they asked my desired salary and I said around 45k. I make 44k now, non IT. They offered 19.50/hr which works out to about 40k. It seems like a great company, awesome benefits, etc. But, that's a big pay cut for me. I've got a family, house, vehicle and inflation and cost of living are shooting up. It'd be rough. Just looking for some outside perspective. I know I'm lucky to get the offer, to skip help desk and call center bs, but man again ~$250 less per month is a big chunk out of my budget which can get tight as it is. Any thoughts, opinions or guidance? Thanks [link] [comments] |
| Co-worker left - i am alone for 4k users now Posted: 31 May 2022 08:21 AM PDT Update: Thanks folks, really good recommendations in the thread. Just need to be more demanding and clear in my communication i guess. hi folks, i am working for a big company in the US and my team is responsible for the whole end-user-computing area of the company (on-prem VDIs, Azure VDI and Citrix, around 3500 total users in VDI and around 500 concurrent on citrix). We had 3 seniors beginning of the year and one left for a different project, another guy leaves today. While i can endure this for some time (obviously my manager doesnt know if he can backfill the position), i am wondering whats the best behaviour for my career going forward? currently i am a senior admin and i am supposed to transition into a principle role but now they surely wont let me go anywhere. i love my company and i also love my job, its just too much now since i do pretty much everything from cloud architecture to AOP to L2 troubleshooting. i dont want to to quit but i dont want to burn out either. how do i milk the most out of this situation, any advice? thanks! [link] [comments] |
| Transitioning from teaching to Scrum Master soon, advice? Posted: 01 Jun 2022 08:55 AM PDT I have been in education for 6-7 years and I'm trying to transition into tech. I take my CSM class soon and would like advice on how to find a good job/company when I pass my exam. Also, what do you think would be the most difficult part about the transition? [link] [comments] |
| Somehow locked in my first IT interview tomorrow and don't meet qualifications Posted: 31 May 2022 06:06 PM PDT I was honest with my resume and I somehow locked in the interview anyways. Apart from standard troubleshooting/installing software etc they want someone familiar with Autodesk/CAD stuff which I'm completely clueless about, and have been looking it up on youtube to get a little more familiar. How would this relate to IT? Would this be more for installing/troubleshooting the software? I've always been told to apply anyways even if you don't meet the criteria. I guess my question is how else should I prepare for this? The pay is far better than anything I've ever made in other jobs, and this doesn't look like a standard helpdesk job. This is my first interview with an IT job, and although I am fairly confident in interviews and have done well in the past, I don't know if this will be any different, or what to expect. The only 'experience' i have in IT is my A+ and N+, which I'm guessing is why they chose me for an interview. [link] [comments] |
| Schools near Albany/Upstate New York that are best for Info Tech/Cyber Security Posted: 01 Jun 2022 08:35 AM PDT Basically i am interested in learning to become a Security Analyst and I want to find the best school that will prepare me for that without a Computer Science degree because i REALLLLYYY wanna avoid the math courses and some of the programing classes that come with that major. I was looking at uAlbany but Ive been reading some really bad things about their technology departments. Id like to stay within driving range of where i live which is why id like schools within 3 hours from the albany/ poughkeepsie/ upstate area. Id like to avoid the City if possible. i really dont want to live there. I heard you can get a job as a Security Analyst with only certs but i think a degree will give me a boost? (right?) (i am in the process of getting my security + cert atm as well). Tbh any advice would be awesome. Thanks in advance! [link] [comments] |
| Posted: 01 Jun 2022 07:52 AM PDT Hello I previously applied for a position in Analyst Service Desk Support. This will be my very first interview within my career field. I am for sure nervous and excited. I definitely want to land this position. What are some expectant questions that might be asked? I would like to be prepared the best to my abilities. Any advice is great advice! Thank you! [link] [comments] |
| Posted: 01 Jun 2022 11:04 AM PDT Hello all, I have a bachelor's degree in electronics engineering, back in 98 I got a job working in an OSS team doing Linux sysadmin (had never seen a Linux system before) in the telecom industry. I worked there for 13 years, plus another 3 years at a cable TV company. Taught myself HTML, CSS, Bash scripting, Python, SQL, Awk, etc, etc... Never had any formal training in anything, just learned by doing. I built a few small applications with Python, SQL, and HTML, just some automation-type apps to help my team with monotonous manual processes, writing those was tremendous fun! Then my life took a left turn. My wife got sick and needed major surgery, she's had 15 surgeries in the last 20 years but this one was big. Afterword she would need round the clock care for an extended period. At the time, my employer was not willing to allow me to work from home, nor would they let me take an extended leave of absence, so, I quit. I stayed at home for ~2 years taking care of my wife. Eventually she got better and no longer needed me as much for support, I got a part time job as a medical courier and stayed there for another year until the company was bought, and closed down, by a competitor. I got a full time job servicing jukeboxes, pinball, etc until I came down with Covid and lost that job. I would like to get back into an IT role, preferrably writing Python (I love this language!), and/or Bash scripting, SQL, etc. But, I need advice. I included in my resume my time spent at home caring for my wife as a 'Caretaker' role mainly so I wouldn't have to explain a two-year gap in employment. So how difficult will it be for me to land a job doing what I want? (I live in Denver, CO) [link] [comments] |
| Favorite or recommended YouTubers for learning IT? Posted: 31 May 2022 02:55 PM PDT Hello! I'm looking for recommendations for IT YouTubers for beginners. I've recently been turned on to Kevtech and I follow i.t. career questions, and cobuman and I'm learning so much!. But I'm wondering if there are any more? Not anything in particular could be software, hardware, operating systems, help desk, coding, etc etc or just general I.T. just as long as it's catered to beginners Thank you! [link] [comments] |
| Question about Rosetta Stone test Posted: 01 Jun 2022 10:18 AM PDT Has anyone taken a Rosetta Stone test before? The compant I want to work for sent me a link to Rosetta Stone and asked me to complete an english test. The test lasted 35-45 minutes and it showed my level. My question is, can recruiters and employers see my results? They didn't tell me to send them anything so I guess they do, but just wanted to make sure [link] [comments] |
| Anyone have any advice on manufacturing IT Posted: 01 Jun 2022 10:10 AM PDT Hello, so about me I graduated with 2 associates both in CIS one with a focus in software development and the other was a focus on cyber security. So I was at a hospital help desk for a year (got the job revile in college and stayed even after graduating) but I left as there was no advancements and I was driving over an hour to work. So been about two weeks and I've probably applied to over 100 jobs and just been rejections or ghosting. I have had some companies reach out for help desk but not really IT based. So earlier had a company reach out and wants to interview me for a IT admin role. But my question is does anyone have experience doing manufacturing IT? I had a interview a few months ago for one but they wanted me to work on the machines as well, and also their network cabinets was up in the ceiling above machines that they wanted me to climb ladders and work on(not a man lift actual ladders) so wasn't that safe that I felt comfortable doing. Does anyone have advice what questions I should ask them in the interview tomorrow? [link] [comments] |
| Posted: 01 Jun 2022 06:17 AM PDT Some background. I'm in a very entry level help desk technician role and I think the best way for me to advance would be to get some certs seeing as I have no degree (Have about a year of Comp sci work and Bootcamp experience) . While doing some research into Comptia I've learned that their certs only last for 3 years. Lets say I get the cert, list it on my resume and get a job, would I have to re apply for the cert after it expired or would it no longer matter because I have the experience under my belt. Or would I just list the version of the cert that I have? Thanks in advance [link] [comments] |
| 31 yr old career changer needing advice. Posted: 01 Jun 2022 09:10 AM PDT I am currently an electrical apprentice and I am about two years to getting my state license and making 34 an hour plus benefits up from my current wage of 22. I have lost nearly all interest in my job and anything relating to my field over the last 6 months. Too many days of sitting around with nothing to do, not learning anything and generally just feeling expendable. The few months I've been looking into the IT subs around here has given me the confidence that I can make a career change even at my age. Technology has always excited me and I've always been curious about how things work related to computers and the internet in general. As I get older and prepare to get married next year, I want to move into a more comfortable field that is interesting to me and will provide more income so I don't feel so paycheck to paycheck. My goal is to self learn what I can on my nights off and get a Comptia cert and find some entry level work closer to my current wage. More words of wisdom/advice would be greatly appreciated!! [link] [comments] |
| Advice on next steps or idea of what to look for Posted: 01 Jun 2022 08:13 AM PDT Hi everyone! I've been working for an MSP for 7 years now having started on helpdesk and moved up to a cross of systems engineer and service desk manager. I've been tasked with managing all our tools, documentation, service desk processes and full team processes at this point for a year. I've got no certifications but 10 years of experiences total alot being in multitude of environments. I've got good knowledge in servers and vmware, some decent knowledge in networking basics and really just not sure what to do. Currently I'm paid around 70k. I asked for a raise but don't have my hopes up. With everything going on in the world amd a 2nd baby on the way with the first still under a year I think it might be time to move on, but I've been out of the job seeking game for some time. I'm just wondering about good resources or companies that might be hiring? I'm curious hoe much experience means in today's IT job hunt and what I might want to brush up on. Any help appreciated. [link] [comments] |
| Unsure What my Current Job Even Is or How to Utilize it for a Newer One Posted: 01 Jun 2022 08:12 AM PDT I work with a web design company as an independent contractor. I have full control over which projects I work on, when I do them, and how. However, since they're the only company I work with as I haven't gotten another, I take everything I can get, which varies wildly. So, let me start by listing responsibilities I've taken on. Most Common:
Moderate:
Varied/Uncommon:
As you can see, it's a mess of activities. Even my most common work doesn't exactly fall into anything cleanly, basically detailed alpha testing the front end across a host of sites. I literally have no idea how to market myself or move from here, I feel like a jack of no trades. I honestly don't have a strong preference of what I want to do, which doesn't help. I'd just like to move in whatever direction I would be most equipped to succeed in with what I've done so far. [link] [comments] |
| question about working remote. Posted: 01 Jun 2022 07:37 AM PDT I am considering applying for a tier 2/tier 1 remote positions. I was curious about the following.
Thanks [link] [comments] |
| Wanting to move country, how long do I have to stay in my current job? Posted: 31 May 2022 11:58 PM PDT Currently working as a cyber security engineer (lots of firewalls, incident response, networking, investigating dodgy traffic etc) previous job was working in a NOC for 10 months. Have been in this role for about 5 months. Wanting to go to Australia because no work or residency visa required for kiwis. What's the earliest I can leave my job and have employers take my experience as a cyber security engineer seriously? I don't want people thinking I'm just a job hopper. What kind of jobs could I get with around 1 year experience? Cheers. [link] [comments] |
| Junior contractor's percentage take of day rate? Posted: 01 Jun 2022 04:45 AM PDT Hi all, got a question as a junior/going on to be a normal IT consultant (~3.5 years of exp). In general what would be the likely accepted percentage an umbreall consulting company inside IR35, would pay from the day rate (lets say £500 per day) to that said consultant in salary negotiations? From what I've herd from other senior consultants, the said company skims abit of the top (day rate) but, I'm not sure how that will reflect to a junior who's still developing but doesn't want to get taken advantage off. [link] [comments] |
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