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    Wednesday, March 30, 2022

    Samsung Daily Support Thread

    Samsung Daily Support Thread


    Daily Support Thread

    Posted: 29 Mar 2022 03:00 AM PDT

    Welcome to the Daily Support thread for r/Samsung. You can use this thread to ask questions about your device, troubleshoot tech problems or ask buying/selling advice.

    Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found here: Detailed Rules

    Join our Discord for immediate help & Samsung Support if you can't find the answer you need:

    Note: Comments are sorted by /new for your convenience.

    The new Daily Support Thread is posted each day at 06:00 AM EST (Click HERE for other timezones) and then the old one is archived. If this time is near when you want to post your question, it is advised to wait for the new thread to be posted.

    submitted by /u/AutoModerator
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    S8 to a refurbished S10 a good move?

    Posted: 29 Mar 2022 07:01 PM PDT

    I have S8 and liked it but is showing its age and has cracked screen. I would like to upgrade to better model with more performance but not spend $400+. I don't care about the fastest CPU with all the features. S10 seems to be my price range. The state I live in does not have 4G on the coast. I have to go to the capital or put on roaming for limited data. Would a S10 give me better connection to t-mobiles network? I don't follow the news on versions of android. Will the android OS on S10 be secure and good for a few years? Let me know what you think before I get the refurbished S10 on amazon thank you

    submitted by /u/voxtrotz
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    Will I lose my biometrics if I change my screen?

    Posted: 30 Mar 2022 12:34 AM PDT

    So you know how on Iphone if you replace your screen from a third party you lose your face id as a way for apple to make more money. Is it the same for Samsung phones?

    submitted by /u/SherbertCompetitive6
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    For the love of god Samsung, KEEP THE CURVED SCREEN PLEASE

    Posted: 29 Mar 2022 05:45 AM PDT

    I've seen a lot of youtubers not be a fan of the curved screen, and I understand. BUT, there's a lot of people like me who absolutely adore that and I genuinely hope it doesn't go extinct with their future models.

    Currently rocking Note10+ 5G, and will do so until S23U or S24U. Hopefully those still have that sweet curve screen and boxy design

    submitted by /u/SirSeppuku
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    How do I make the Sound Asistant Equalizer The Same As The Stock One?

    Posted: 30 Mar 2022 12:43 AM PDT

    When I press the floating buttons and go to the options and change the equalizer on Sound Assjstant, it seems to have a weird effect, as the stock/base phone equlizer stays the same. How do I fix this and make both of them be one? It feels like the audio drops in sound when I mess with the Sound Assistant EQ and then the stock one as well. Which one is overtaking the other and how do I know?

    (Can't put assistant in the title)

    submitted by /u/Pristine_Telephone76
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    Samsung Galaxy Book2 just got here, AMA!

    Posted: 29 Mar 2022 05:34 PM PDT

    I was mostly curious about the new Intel arc gpu, I held off buying am external gpu enclosure to see. Turns it can play elden ring my only use for it! Not great by any means but surprisingly serviceable so far

    Bought it to replace my bulky desktop setup for WFH

    Also absolutely fuck these clowns for making it near impossible to remove the stupid stickers

    https://imgur.com/a/61eTTXJ

    submitted by /u/lemaymayguy
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    SAMSUNG FINANCING WILL DESTROY YOUR LIFE

    Posted: 29 Mar 2022 05:26 PM PDT

    After spending 14 hours trying to get a new galaxy s22 Ultra, I was able to fill out the samsung financing form and get my phone. Hurray!

    After sending in my watch and my note 8, I got the bad news that neither were accepted as trades. I started getting email messages that my samsung financing account had to be updated due to the change in total charges. THREE TIMES I selected the link in the email, went to my samsung account, and re entered my name, address, etc.

    This morning, my phone shut down with a message that I had to call samsung support for nonpayment of a bill! I call samsung, read the message on the phone, and thus began my journey into tech support hell. 6 hours later, I had been cut off three times, been transferred (and I am NOT shitting you here, I have the hashmarks on a notepad) 17 times, three times on one call to the SAME department, while everyone tried to figure out why I had this message on my phone.

    Here is the ultimate kicker folks: If Samsung locks your phone, YOU CANNOT ACCESS YOUR SAMSUNG ACCOUNT ONLINE WHEN YOU USE TWO STEP NOTIFICATION. The phone is locked, so when you try to log into your account, the form asks you to input your two step notification number...which you cannot get at BECAUSE YOUR PHONE IS LOCKED!!

    And nobody, literally NOBODY can unlock your phone for you. I know. I tried. FOR SIX HOURS.

    So I have an email that says I am going to be reported to the credit agency for nonpayment of a bill that has NOTHING to do with the operation of my phone, I HAVE NO PHONE, and nobody is able to help me.

    Finally someone suggested that I talk with someone over in TD bank to see what went wrong, but the only problem was, of course, that I HAD NO WAY TO CALL THEM. After getting back to my house, I used my house phone and called TD bank.

    They looked up my account and told me that they see no reason for me to have a problem with my account, and that the only thing wrong was that in the credit application the job description was blank. I asked how the hell could you take my credit application and send me the phone, and then BLOCK payment from this account to Samsung? They had NO answer.

    Lesson learned folks! I will NEVER buy a phone from samsung again, and may NEVER buy another samsung product of any kind. I urge you all to do the same. You have no idea what kind of fresh hell they might subject you to!

    submitted by /u/RobWins2022
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    Accidental touch protection sucks

    Posted: 30 Mar 2022 01:36 AM PDT

    I always turn on vibration mode. When my phone is put inside pocket and have incoming calls, it will vibrate few seconds and then touch protection is turned on and stop further vibration. What is the point of enabling protection upon someone calling you

    submitted by /u/YamStatus
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    The irony

    Posted: 30 Mar 2022 01:29 AM PDT

    Love how samsung s22 line up theme sone is "I'm unstopable.." and my preordered s22 ultra is stuck in shipping for good 20 days now :) Talking about being unstopable xd

    submitted by /u/StraleXY
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    Games optimization

    Posted: 29 Mar 2022 12:58 AM PDT

    Games are getting optimized for S22 ultra Exynos version. Just got COD mobile update, now it supports max Graphics and Max FPS

    submitted by /u/Aerrykhehra
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    Samsung a53 pre order no longer comes with black galaxy buds live

    Posted: 30 Mar 2022 12:21 AM PDT

    I was going to pre order the a53 because of the free buds live it comes with but I see they don't have the option to select the black galaxy buds live anymore. What a bummer. That's the only color I would want for the buds live. Guess I will not be getting the phone.

    submitted by /u/Systems416
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    Upgrade to S22U or Z Fold 3?

    Posted: 29 Mar 2022 07:48 PM PDT

    Hello guys,

    I'm thinking of upgrading my old Note 10+ but I'm torn between the S22U or the Z Fold 3.

    My reasons to get the S22U is the better battery life and better camera quality, while the Z Fold 3 on the other hand has the best looking screen, better for emulating/gaming and best for productivity..

    Which do you guys think is worth it?

    View Poll

    submitted by /u/GamerZ012
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    Samsung S10e, S21e, S22e?

    Posted: 29 Mar 2022 11:03 PM PDT

    Do you think Samsung will ever release a 5.8 inch screen with the above mentioned flagships? Currently on a S10e, tablets don't fit in my pocket. I'd pay 2 grand for a 5.8 inch S22e..is this a pipe dream to expect smaller versions of their newer flagships?

    submitted by /u/vagrantmuse
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    Why does Samsung say the s22 ultra led cover have touch controls when it doesn't?

    Posted: 29 Mar 2022 06:21 PM PDT

    On the item page for the case, it says the case has touch functionality to answer calls while the cover is closed but I talked with Samsung support and they confirmed it doesn't?

    Are they allowed to lie or what is going on here?

    submitted by /u/av32productions
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    S22 Ultra AmFilm issues?

    Posted: 29 Mar 2022 09:31 PM PDT

    I recently put on the AMfilm glass protector for my S22 Ultra. Putting it on was easy enough, but I'm noticing the blacks aren't as black as they used to be. When comparing it to the black where my front camera is, they look grayish.

    Does anyone else have this issue?

    submitted by /u/Dijon_Mastered
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    A53 5G: Pre-Order Delivery

    Posted: 29 Mar 2022 08:59 PM PDT

    I ordered two A53 5G on March 23, since it is up for pre-orders and ships April 4. I just got an email today saying they're being delivered, with a FedEx Tracking number stating it is arriving on March 30... Which is before the Pre-order shipment date? They added Buds Lives for free with pre-order so I'm assuming the tracking is maybe mentioning the Buds but on the order status page, it states that both the A53 and buds are delivered! Anyone on the same boat?

    submitted by /u/ffo8084
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    Thinking of purchasing A72

    Posted: 29 Mar 2022 08:23 PM PDT

    What do you guys think about A72? How is the overall performance and will it be a good purchase?

    submitted by /u/WhattheNaraka
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    Upgraded phones, Note version 1 with 16 gb to current flagship S22 ultra 512 GB model

    Posted: 29 Mar 2022 11:46 PM PDT

    I am mailing the old note 1 to carrier for fat $800 discount on the new phone. I previously was sporting an S20 5g 128 GB that suited my needs fine. That was until I found my old Note 1 in a drawer and applied promotion.

    Quite pleased with my purchase. S22 ultra is so much better with a pen too.

    submitted by /u/amazinglyaloneracist
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    Wd hard drive not supporting in pc and android

    Posted: 29 Mar 2022 07:29 PM PDT

    Yesterday i connect my wd external hard drive to my friends imac, my drive cant support in his imac, but now its not showing in my pc and s22u, can someone know how to fix it please help 🙏

    submitted by /u/nikhilnagpal18
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    Migrating from google photos to one drive/ Samsung gallery

    Posted: 29 Mar 2022 11:30 AM PDT

    I very much want to make the transition but it is not easy! Any tips on how to get my entire library to one drive/gallery? I want one app and I prefer it to be the default offering.

    I tried downloading all of my photos but it fave me 40+ 2gb zip files. This also resulted in all my date data being screwed up and my phones internal storage filled up way too quick since I don't have a computer to do this on

    Help!

    submitted by /u/DubV23
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    This is what Samsung’s massive 200MP sensor would look like

    Posted: 29 Mar 2022 06:58 AM PDT

    Samsung One UI Home should add ‘Vertical Apps Screen’ option

    Posted: 29 Mar 2022 12:40 AM PDT

    Samsung Shop app sucks for tracking

    Posted: 29 Mar 2022 05:46 PM PDT

    Says it was last updated 27th

    Download After ship

    best tracking app for all packages.

    submitted by /u/Real_Personality5631
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    Samsung making the promotional deal better now than for preordering

    Posted: 28 Mar 2022 06:01 PM PDT

    I have been waiting for over a month for my phone and now I see that If i placed an order today vs my pre-order I would be receiving a free pair of buds pro and 50% of the watch if I wanted.

    What a load of utter bullshit this is. Who fucks over those that preorder their products.

    Edit: apparently some people got a $250 credit as an apology while others got $50.... Wtf Samsung scammed again lol

    submitted by /u/Be-a-shark
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    Z Flip 3 Issues

    Posted: 29 Mar 2022 10:23 AM PDT

    Hi, been having an issue with my Z Flip 3 lately and want to know if anyone else is experiencing this. For the last week or so, my Z flip 3 will have a black screen when I open the phone. Sometimes the screen will turn on when I open the phone, but then will quickly turn black when I fully open the phone.

    submitted by /u/BealsWheels
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