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    Monday, March 28, 2022

    Samsung Daily Support Thread

    Samsung Daily Support Thread


    Daily Support Thread

    Posted: 28 Mar 2022 03:00 AM PDT

    Welcome to the Daily Support thread for r/Samsung. You can use this thread to ask questions about your device, troubleshoot tech problems or ask buying/selling advice.

    Have a question you need answered? Ask away! Please remember to adhere to our rules, which can be found here: Detailed Rules

    Join our Discord for immediate help & Samsung Support if you can't find the answer you need:

    Note: Comments are sorted by /new for your convenience.

    The new Daily Support Thread is posted each day at 06:00 AM EST (Click HERE for other timezones) and then the old one is archived. If this time is near when you want to post your question, it is advised to wait for the new thread to be posted.

    submitted by /u/AutoModerator
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    Samsung M8 Monitor pre-orders start worldwide!

    Posted: 28 Mar 2022 07:46 AM PDT

    Samsung Electronics Announces M8, the New and Stylish Smart Monitor Series.

    Posted: 28 Mar 2022 09:52 AM PDT

    S22 Ultra average screen on time for different users?

    Posted: 28 Mar 2022 02:32 PM PDT

    Would like to hear from others out there with the S22 Ultra and their experiences with battery life. I got mine on release, and was struggling only getting 2-3 hours screen on time. I thought it was a device fault, my service provider also assumed so and as such I received a replacement device. Yet my second device also barely makes 3 hours screen on time per charge, resulting is having to charge minimum twice a day. I can be having this when working as I have no way to charge and can't afford to have my phone die.

    submitted by /u/Para-bellum-94-
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    I love how Samsung keeps improving their UI

    Posted: 27 Mar 2022 01:18 PM PDT

    They keep adding updates to their apps all the time. I dont know how other brands manage their system but I am very satisfied with Samsung apps.

    submitted by /u/413_Eredmenytartalek
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    how do I disable device care

    Posted: 28 Mar 2022 02:47 PM PDT

    Device care is taking up a ton of battery how do I disable it

    submitted by /u/yeah_thats_retarted
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    (Canada) Exclusive colour order on “Preparing Dispatch” for a week?

    Posted: 28 Mar 2022 02:23 PM PDT

    Been on the same status for a week now. CS advised it would be here Friday March 25 and nada. I'm in the GTA, 256GB sky blue. Anyone experiencing the same?

    submitted by /u/TO416Rap
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    S22 Ultra 2 week Impressions

    Posted: 28 Mar 2022 02:21 PM PDT

    From Note 8 to s22 u:

    Things I love:

    • Amazing Vivid Display, Very quick and smooth even in 60hz. 120hz makes it even better!
    • Battery Life is much better than Note 8. Getting avg 7hr sot. 3.5hrs if playing games.
    • Jaw-Dropping Camera and Zoom. No idea i was missing out on so many new modes and features.
    • One Ui 4.1 is just great. As a note 8 user, I've only experienced the original one ui and was extremely frustrated when one ui 2.0 was getting so many new and awesome features like the not-halfbaked navigation gestures, new good lock and dex features, more complete your phone integration etc. It almost made me want to abandon samsung for only getting 2 updates but thankfully now i have all that plus 4 more OS upgrades.
    • New March Update made performance even better and thermals after cooler as well.
    • Expert Raw, Bixby Routines and Good Guardian Modules on oneui 4.1 are make this already awesome device more versatile and take better photos.

    Things that i find bad/ need improved:

    • I think the camera focus is not the best and i've messed up shots because of the delay. It also doesn't help that with the phone being wider than the note 8, i could barely take pictures with one hand(I also have large hands). This could be fixed with pro mode but still my note 8 can do better on auto i feel with focus.
    • The Sound and Vibration on this thing is a bit low and i'm concerned i might miss notifications
    • Also no notification led ( third party software can help but i don't want to use them) which i miss the most from my note 8.
    • No heart rate sensor is also a bit disappointing but i have an active 2 now so its manageable. No Headphone jack is surprisingly easy to let go of.
    • I expected more stable wifi with the new wifi 6 on it but unfortunately the stability is not that good especially when playing certain games. I'd probably assume a software patch will fix it but so far march update hasn't done that. Changing some wifi settings to static from dhcp helps a bit too.
    • The Battery is better than the note 8 but I'm a tad bit dissatisfied with it. I expected the change from 3300 to 5000 mah to be a bit more but i guess 120hz does put a strain on battery.

    Overall, I'm very happy with the upgrade. Hopefully a software patch will fix some of the more annoying issues like with the wifi.

    submitted by /u/vmario3000
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    Terrible Mobile data connection after One ui 4.1 update.

    Posted: 28 Mar 2022 10:31 AM PDT

    Hi everyone,

    Just downloaded One ui 4.1 on both my Note 20U and the standard Note 20 5g and now my data connection is awful. Connection jump's between no bars to 1, even when I'm out about.

    Based in the UK and I'm on O2 and 3 mobile,use to get pretty great reliable connection up until yesterday after I updated both my phones.

    Anyone else exp this issue?.

    submitted by /u/sleepypandacub
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    is there an after market aura glow backplate for note22 ultra / s22 ultra?

    Posted: 28 Mar 2022 02:07 PM PDT

    I was just wondering if there was any cause these new color are such a snore compared to note 10+'s aura glow.

    submitted by /u/LAUNCHERMONKEY
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    S22 Display not as vivid as S21

    Posted: 28 Mar 2022 02:05 PM PDT

    Is anyone else's S21 Ultra put up much better colors on a 4K Youtube video than the S22 Ultra? I just compared both and the S21 Ultra has munch better colors. Very strange

    submitted by /u/iReddyOrNot
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    When I record a video inside Instagram stories or Snapchat, the recorded video starts with a loud tapping sound. Why is this happening ? Is it a software or hardware problem ? — S22 Ultra

    Posted: 28 Mar 2022 01:01 PM PDT

    It doesn't happen on the camera app. Can you guys please check if it's only happening on me by shooting a video on Instagram stories ?

    submitted by /u/eternallatake
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    Galaxy S22 Ultra not compatible with Adobe Premiere Rush

    Posted: 28 Mar 2022 06:51 AM PDT

    Does anyone have any recommendations for an alternative to Adobe Rush? I use it because I use adobe products on my pc and it helps with editing social media videos in a pinch but the app doesn't work on the Galaxy S22 Ultra. I'd like to avoid paying for another app since Rush will hopefully work again at a later time but I'll keep an open mind to any suggestions.

    submitted by /u/therecanBonlyone
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    I loved the Folds and I love the S22 Ultra

    Posted: 28 Mar 2022 12:20 PM PDT

    Just an appreciation post. I've had the Galaxy Fold since the Fold 2 up to the 3 and I've loved using them daily. I've never had an issue with them except recently my inner screen of the 3 glitched up and had to have it serviced which was a simple process here in southern U.S.

    After a while though I noticed I was not using the inner screen of the Fold as much, and the idea of a giant glass slab that in hindsight is more durable seemed appealing to me. That and because I switch phones often the trade in deal was great for me and now I have an S22 Ultra.

    I love it. As much as I loved the innovative tech of the Folds, the giant beautiful screen, integrated pen, and amazing cameras of the Ultra are wonderful to use. Who knows maybe I'll go back to the Fold 4 when it releases. I'm just amazed at the quality of Samsung phones in general these days and whether foldable or slab you can't really go wrong either way.

    submitted by /u/oldtako
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    About Samsung screen mode. Vivid too vivid for me (like it burns my retina especially on YouTube) but Natural is too dull... What can I do?

    Posted: 28 Mar 2022 03:25 AM PDT

    Can anyone help is there like a hidden setting which is like the middle ground between these two. I have an iPad Mini 6 and that thing has an LCD display but I prefer its colors more, not as vivid as Samsung Vivid mode but the colors are punchy enough. Not too dull, just right.

    submitted by /u/mooglechoco_
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    Storage

    Posted: 28 Mar 2022 12:06 PM PDT

    So I have about 30GB used for android system

    and 32 for other storage .

    Whats other?

    submitted by /u/Real_Personality5631
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    Samsung S22 U exynos

    Posted: 28 Mar 2022 11:37 AM PDT

    Beware of the exynos variant of S22U

    A week ago I bought the Samsung S22 Ultra (exynos) and I must say that I'm very disappointed.

    • UI stopped responding a few times required me force reboot the device.
    • Battery drains fast for no reason.
    • It couldn't handle a video call while gaming heartstone. Made the game lag.
    • Also had some problems with pictures processing.
    • Some apps has issues, don't know if it's Android 12 or exynos thing.

    It's clearly rushed to market and that's why we didn't see any exynos numbers before release.

    Hopefully Samsung will patch phone soon or I'll might return it back. So just beware about exynos variant.

    submitted by /u/Cyberjin
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    Are Samsung Galaxy Devices now vulnerable?

    Posted: 28 Mar 2022 10:50 AM PDT

    After the massive data breach which exposed almost 200GB of sensitive proprietary Galaxy data, including private keys and encryption schemes. Are consumers now at high risk of having their devices exploited?????

    Samsung owes us a better and more honest and indepth explanation of the potential risks now that the attack surface has opened.

    submitted by /u/Brydart
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    Is the US Samsung store broken?

    Posted: 28 Mar 2022 10:08 AM PDT

    I received a promo email because I recently purchased an S22 Ultra. From the email link, I see an offer for buds pro for $119.99 When I add them to my cart, I get a pop up about a discount code and the price changes to $134.99. Has anyone else experienced anything like this? Do you have a solution?

    submitted by /u/Kareem-Abdul-Jabroni
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    my Z flip 3 ruined twice. what next?

    Posted: 28 Mar 2022 03:52 AM PDT

    So I first had a flip3 128GB and the screen cracked (when it fell out of pocket) and since I didn't have the care+ plan it was prohibitive to get fixed. So, I sold it cheap and got a new Z Flip, after 2 months today morning I find a crease around the fold on screen. It has not taken a fall or abuse, just like that. I went to Samsung service and they're not offering warranty cover for that. Absolutely gutted. Having used iPhones and pixels, I know how much I like the Samsung ecosystem (have watch 4, buds etc.), not sure what to do next. I like small phones, and previous phone was s10e. 1. Is there a chance I will get this phone repaired have warranty? 2. What is the best Samsung phone I can get, if not?

    submitted by /u/codevalley
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    Yesterday I bought the original Samsung 45W charger, and then I read the posts here and I realized it's old. (EP-TA845). Did I make a mistake ? What should I do ?

    Posted: 28 Mar 2022 03:30 AM PDT

    Should I return it ? I think they don't even sell the new 45W chargers in my country yet, the latest one here is TA845 one. What should I do ? Is this not compatible with S22 Ultra ?

    It shows Super Fast Charging 2.0 while charging.

    submitted by /u/eternallatake
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    Samsung credit link error

    Posted: 28 Mar 2022 08:00 AM PDT

    Got my $250 Samsung credit for preordering and keep getting an error with the link they sent.

    It's not you,it's us

    Take Me Back

    Before I started getting the error, I saw that some items were cheaper from that link than on their actual site. Been encountering this error since yesterday with constant refreshes. Anyone else have this issue or a workaround?

    submitted by /u/balgas523
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    Can anyone with a Red S22\+\Ultra show how their phone's color compares to the Box art?

    Posted: 27 Mar 2022 04:50 PM PDT

    Which one do you have or planning to buy? And why?

    Posted: 27 Mar 2022 02:34 PM PDT

    Let me know on your thoughts

    View Poll

    submitted by /u/Vietdude100
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    Most accurate display colors (for S22U)

    Posted: 27 Mar 2022 08:18 PM PDT

    As the title suggests, are there any specific settings to adjust to make the display look the most accurate on any display or close to the sRGB spectrum?

    I know vivid makes the colors more vibrant but it's rather inaccurate for true-to-life colors while natural seems a little too dull for my liking.

    submitted by /u/Revolee993
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