IT Career [Week 39 2021] What would you like to know Wednesday? General Question Thread |
- [Week 39 2021] What would you like to know Wednesday? General Question Thread
- Support Specialist II Burnout, Where Is The Opportunity?
- How and where to start education about networking?
- How unstable am I..!!!! Looking for advice...5 different technologies in 3 months
- Lucked out and got a systems analyst position with no background. How do I get better?
- Network Admin Transitioning to Cloud -- Career Path Advice
- What IT position should I strive for long term for best work/life balance to income ratio
- Are employers actually able to find people when they lowball offers?
- I just bombed yet another entry level IT interview and I'm wondering if there's an IT subfield I should be looking into, or if IT is even for me.
- The Comptia exams don’t even seem worth taking (UK based)
- Hi friends! What I.T field would be best for me???
- Requests for Photos or Photo ID on Resumes or request from Recruiters [US]
- Attempting to get a entry cloud job without college
- Should I drop out of school for large promotion? Welcoming advice.
- Interview for Technical Support Representative. Thank you
- Never had a job before, but have my certs (triad) do i just apply and pray now?
- How do I know If Im ready for CompTIA A+ Exam? I have studied through multiple platforms, taken college courses but practice tests online are inconsitent..
- Am I wasting my time and money for a boot camp for cyber security ?
- Does anyone have a method they’re willing to share on calculating salary raises based on the revenue you’ve generated?
- Stuck in SysAdmin/Helpdesk with a Big Interest in Blockchain
- Letter of interest exempt document required for job application
- Tips for getting into an IT help desk role with a non-relevant bachelors degree and customer service experience?
- I got hired to work as a Sales Engineer at an Automotive Industry manufacturer for my Japanese skills. I'd been planning on going into IT and working up to a Sales after Admin work. What would be the best way to get into Pre-Sales Engineering with CISCO? I'm almost done with CCNA. Already got my A+
- Need help and advice please give suggestions, trying to advance career but don’t know how to go about it
- Help with developing current job skills into my a new opportunity
| [Week 39 2021] What would you like to know Wednesday? General Question Thread Posted: 29 Sep 2021 01:12 AM PDT Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub. Examples:
Please keep things civil and constructive! MOD NOTE: This will be a weekly post on every Wednesday. [link] [comments]  |
| Support Specialist II Burnout, Where Is The Opportunity? Posted: 29 Sep 2021 07:02 AM PDT I'll keep this short and to the point. 25M, The amount of work I do at my MSP job does not match the pay (Central NJ, $19.20 an hour), and boy is this workload pretty nuts. I work very closely with our engineer, and work on some high end, high paying projects. I feel used up, and I want more for my skill set, however scoping the area it just seems like salaries are going lower and lower, while expecting more and more from IT. I'm burnt out, I have 4 years of professional support experience, 3 in house, one year here at MSP, where the heck do I go from here? Where is the money? Even SA roles in my area are getting $60k offers, and that just seems absurd to me? Am I out of touch with the reality of IT's pay grade these days, or am I just not looking right? I want better, I love IT, but the work load just is crazy compared to what these employers are offering. If any of you out there made it to Valhalla from a support specialist role, where did you go, and how did you do it? [link] [comments]  |
| How and where to start education about networking? Posted: 29 Sep 2021 04:37 AM PDT Hello I recently started working as a electricial in IT outsourcing company. They want to teach me about networking that i could be more usefull. Two guys here has CCNA cert and they lend me some books but i have too little knowledge to understand all topics and concepts in them. Soo i'm here to ask about how and where to start learing about networking. To this moment i found some courses on Udemy https://www.udemy.com/course/complete-networking-fundamentals-course-ccna-start/ but in comments there are some people telling this course is not realy for begginer. Found article about Professor Messer course https://www.professormesser.com/ but dont know is it good for begginer too. Where to start learning about network basics (how they are built), protocols, switches, routers, ip addresing and all about this stuff from scratch. Im total newbie in this but it interests me and i have motivation to learn it :) Sorry for any stupid mistakes i made writing in english but it is not my first language. [link] [comments]  |
| How unstable am I..!!!! Looking for advice...5 different technologies in 3 months Posted: 29 Sep 2021 06:16 AM PDT Hi, As the title says i wonder how unstable i am. The thing is I am a software engineer with over an year of experience. Initially i planned to make a switch into security blue team Analyst jobs. I started learning Networking, SIEM tools, hands on learning in tryhackme etc..Then I got interested in CCNA and started doing courses on it. Then one of my friends got a job as linux support ... I got really interested and started doing linux admin courses...While doing this i looked into devops stuff and started looking into dockers, AWS,Azure and stuff. Recently again i started looking into sales force. I am feeling lost and stupid for what I am doing....Not sticking to one technology and going through all that I am getting my hands on. Any advice to help me focus. Thanks. [link] [comments]  |
| Lucked out and got a systems analyst position with no background. How do I get better? Posted: 29 Sep 2021 01:19 AM PDT I have BS in Biology. I started at a pharmaceutical company a few years ago at a entry-level lab position, where I excelled at. Here, I was an end-user for the lab instruments and software. Our company has a team separate from general IT that does sys-admin and sys-analyst work just for the lab instruments and sw. About a year ago, when there was an opening in this team, I managed to transfer to this team on the merit of me being a "Poweruser" as a end-user for the instruments/sw, as well being generally tech-savvy for a Bio major. I want to continue to develop in this field and expand my skill set. I seriously lack foundational knowledge (ie. I recently learned the difference between LDAP vs AD), and do find it hinders my ability to do my job. What are some ways I can build my lacking fundamental knowledge in this field? I don't have anyone I could really consider a mentor within the company, nor outside work. I seriously feel lost on what courses/programs I should take. Should I be going for Cisco's program for networking knowledge? Azure course? General CS program from a local community college? Please help guide me on a good starting point. I feel like once I have some fundamentals down, I'll have a feel for the specific direction I want to grow into (ie. network engineer, GAMP/DataIntegrity specialist, etc.). My goal is to learn/grow in my current role to at least the point that I'd feel confident enough that I could pass the interview for another role in IT. halp [link] [comments]  |
| Network Admin Transitioning to Cloud -- Career Path Advice Posted: 29 Sep 2021 07:48 AM PDT Hello All, Long-time lurker, first time poster here. To give some backstory: I've been working in IT for the past 15 years, all of which have been spent under the same company. I've held multiple job titles there: initially started as a Technical Support Specialist, moved up to Jr. Systems Administrator, and then I was promoted to a Network Administrator about 5-6 years ago. To be frank, I'm very underpaid for what I do. A quick PayScale query shows that I make less than 65% of people in my surrounding area who hold the same job title (my fault, I can't complain too much). Armed with that knowledge, and the desire to stay alive in California, I decided to bolster up my resume months before the pandemic. I buckled down and studied to obtain my CCNA certification. However, during the course of my studies, I stumbled upon a content creator who recommended WGU. Still riding the wave of my CCNA motivation, I decided "Ah, what the hell, I'm gonna just go for that too." 17 months later and I am now a college graduate with 10 certifications; two of which being AWS Certs (AWS Cloud Practitioner & AWS SysOps Admin - Associate). Initially my desire was to move into a Network Engineer/Architect type role, but I began to research careers in the cloud and now I am not so sure anymore. My question is, what positions should I be looking into and applying for? Naturally I gravitate towards career opportunities within Amazon given my certs. Are there particular positions for SysOps Admins? I have years of experience within IT, but outside of labs/study material I do not have any experience with the cloud. I want to be realistic. Thanks for your time! Cheers. [link] [comments]  |
| What IT position should I strive for long term for best work/life balance to income ratio Posted: 29 Sep 2021 08:44 AM PDT Basically what it sounds like, what are some of the best positions for good work/life balance while still having at least decent pay? I'm personally still just studying for an A+ with no IT experience so I'll probably have to start with help desk no matter what but I want to know what I should aim for. [link] [comments]  |
| Are employers actually able to find people when they lowball offers? Posted: 29 Sep 2021 08:09 AM PDT Such as this, asking for a SysAdmin with knowledge of... "Proven experience as a System Administrator, Network Administrator, or similar role
For UP TO $50,000 / year.... Are they actually able to pull this off? Is this just a Tier II Support job dressed up as a SysAdmin? [link] [comments]  |
| Posted: 29 Sep 2021 09:15 AM PDT I'm currently in school for IT, I have the ITIL cert (which I loved studying for, and thought the test was both fun and challenging), and I worked for Geek Squad for three years and then the IT department of a large hospital for one year. Right now I work as a delivery driver for several hardware companies, which I don't mind but I'd like to work in an office with regular hours. Generally with interviews I ace the social/soft skills questions, then when it comes to the technical part, I freeze up and don't know what to do, so I give the answer that makes the most sense to me at the time, which is usually the wrong answer. In all of my previous jobs I've secured my place on the team by being "the regular guy", meaning I make clients and users feel comfortable. I can describe a technical process in sports analogies, I can make something complicated seem simple and less scary, I can talk to clients about things outside tech to lighten the mood, and most of all I usually know what people want when they ask for something, even if they're not using any of the right terms. For example, in my last job (the hospital), users would submit a ticket saying "x doesn't work", then one of my coworkers would test it and come back with "x actually does work, I don't know what [user] is talking about" and meanwhile the user has completely different expectations about what x (whether it's software, hardware, or a general process) is actually supposed to do. Usually in that circumstance I'd have a conversation with the user regarding what they believe should be happening, and then try to fix that problem rather than the problem they originally asked to have fixed. For another example, I don't really consider myself to be 'above' any task at work if it actually helps the department. When I was working at the hospital, sometimes my boss would ask one of my coworkers to throw some cardboard in the compactor, clean out the compactor, or take a two hour drive to one of our satellite locations to make sure everything is working properly out there, and it would usually end in a gigantic screaming match where my coworker would say "I'm a tech, I'm not an errand boy/janitor, this is not my job description, etc". I always volunteered to do stuff like that because I figure you're paying me the same amount either way, it breaks up the monotony of the day, and it makes everyone's job easier. One time I got to work after I'd taken a sick day, and the entire supply room was filled wall to wall with cardboard because all my coworkers thought they were above running the compactor, so I spent the day crushing it all and organizing the supply room. My boss thought I was awesome because he never had to fight me to make me do my job. My coworkers, on the other hand, thought I was kind of a moron because I don't mind that kind of work. Similarly, for the first two months I was working for Geek Squad, most of my coworkers thought I was kind of a dumbass because I'm not incredibly technically inclined, until quarterly reports came out and I had the highest number of resolved tickets and lowest number of reopened tickets because I listened to customers and made an effort to see the issue from their point of view. In general I'm much more interested in the human side rather than the technical side, as well as just making sure the department is running smoothly and we're on good terms with other departments, and I've noticed that this is very difficult to convey in an interview setting because it just comes across like I'm a laid back guy who doesn't know what he's talking about. Should I be looking into a different career? [link] [comments]  |
| The Comptia exams don’t even seem worth taking (UK based) Posted: 29 Sep 2021 02:04 AM PDT Hey all. I'm 29. Last month I decided to swap careers from maintenance engineering to IT (cloud/networking and python/powershell in particular appeals) as I've always had an interest in computers having built and tinkered with a few in the past. I'm based in the UK and 4 weeks ago I managed to land a job setting up PCs for a manufacturer (basically configuring a RAID array, burning an image, installing the OS and performing some basic checks) despite having no work experience they liked the fact I had built PCs in the past. Before finding this job I decided the best way to get my foot in the door would be to achieve both Comptia A+ certs to at least show I have some sort of desirability however now that I've got my first entry job I don't feel like I actually need to take them anymore especially given how pricey they are for non students. I have decided to study the rest of the material just to familiarise myself with certain things though. I don't know how things are in America but most jobs here don't actually list Comptia as a requirement. They usually just ask for knowledge and/or experience along with Microsoft or AWS certs sometimes being mentioned as desirable but not required. If you search for "Comptia" on any job site over here you'll usually mostly just find those overpriced trainee IT courses which promise you an interview at the end. I'm currently debating whether to take a Network+ exam despite studying towards it. Merely mentioning the fact you know things and have some sort of experience seems to be enough, at least in the UK. Any thoughts? [link] [comments]  |
| Hi friends! What I.T field would be best for me??? Posted: 29 Sep 2021 06:25 AM PDT So i recently discovered I want to go down the IT path and am about to start ( CompTIA IT Fundamentals, ITIL, Security +, A+) Each course is around 3k and they start the beginning of October and end at the very end if November. Any suggestions or recommendations? I know computer inside and out for the most part; technology is a strong suit. Math at the calculus level is a struggle. And I don't know how to code. I was thinking Cyber Security? I don't know which path like google, oracle, isc2, cisco systems, adobe, sans, office government commerce/prince2, HDI global certification, salesforce, etc….. etc….. I'm in my late 20's and am looking for something I can do from home but also can be called in. Artistic things always interest me. They say theres a job for me after my basic certifications. What would these entail? And what certifications should I skip or prioritize? What would be good money; independent work, low math, can listen to music, be creative with, doesn't take too long to do, isn't number crunching, can be exciting, go at my own pace? Is there a certification that the future tech industry? Thanks for your thought, advice & suggestions [link] [comments]  |
| Requests for Photos or Photo ID on Resumes or request from Recruiters [US] Posted: 29 Sep 2021 09:44 AM PDT Note for Non-US folks, its illegal to ask for or require a photo on resumes or before hiring is confirmed in the US I have noticed a recent upswing in requests from recruiters asking for Photos/Photo IDs on Resumes. They have all said the posting companies are requiring it for remote workers which i find unlikely. Has anyone else run into this? [link] [comments]  |
| Attempting to get a entry cloud job without college Posted: 29 Sep 2021 09:43 AM PDT I know it is very unpractical and difficult but I believe I could obtain an entry cloud job without a college degree. I currently have a CCSK and Sec+ as well as pursuing self study in python and AWS. What else can I do to turn my idea into a reality? [link] [comments]  |
| Should I drop out of school for large promotion? Welcoming advice. Posted: 29 Sep 2021 07:05 AM PDT Hey guys, I am a 20 y/o freshman Cybersecurity student, and I'm having a lot of doubts. I went into CS because I thought it was what I wanted to do, but I just can't see myself in an IT field as a career. I am a very extraverted person who has great customer service skills, and I was just offered a salaried position as an Assistant Store Manager at the job I've worked at for the past three years (Think huge coffee chain). I've loved that job since the beginning, and it's the only job I've ever stuck with. If anybody has any advice for what I should do, please reach out! [link] [comments]  |
| Interview for Technical Support Representative. Thank you Posted: 29 Sep 2021 10:12 AM PDT Good Morning/Afternoon. I having a job interview for Technical Support Representative, I haven't done I.T since 2016 with 6 years exp. But all the interview I had done for IT they hired me on the spot without Technical question. Anyone can tell me what question I expect for the interview? Thank You for advance [link] [comments]  |
| Never had a job before, but have my certs (triad) do i just apply and pray now? Posted: 29 Sep 2021 10:00 AM PDT Basically the title. The problem is though is that i have literally nothing that can fill the "experience" section on my resume, and thus i don't really know what to put in the "skills" section. Because i saw this coming i spent about 3 months getting the A+, Net+,Sec+ to makeup for the fact i have no degree or experience. Anyway i say all that to ask do i just put the skills listed on the job applications and just throw it on my resume, have no experience section, and just apply everywhere? [link] [comments]  |
| Posted: 28 Sep 2021 11:22 PM PDT Been studying with ITProTV, Udemy with Mike myers. and Coursera with google support specialst. I think Im ready for the Exam. I have studied the course objectives from CompTIA and I am able to explain them all..Im just nervouse about spending the money and failing. Any recommendations for additional prep? I feel like practice tests are eitther super easy or just outrageously hard. I would love to find some questions that mimic the actual test as well.. [link] [comments]  |
| Am I wasting my time and money for a boot camp for cyber security ? Posted: 28 Sep 2021 04:39 PM PDT Hey guys! I'm 27 years old and I'm having a hard time figuring out which direction I want to go. I have a marketing degree but I want to switch over to IT. I personally wanted to go into cyber security or programming but my significant other laughed at me saying that the job field is just filled with people who are outsourced working for 20$ and hour, why would anyone choose you? Is he right ? Any advice on bootcamps in the IT field ? Or advice on what field I should get into? [link] [comments]  |
| Posted: 29 Sep 2021 09:48 AM PDT Does anyone have a method they're willing to share on calculating salary raises based on the revenue you've generated? For example, I have base salary of 135k (TC around 150k) and generated 500K in services within the fiscal year. What would you consider to be a reasonable salary raise percentage given I generated 2.7x of my base salary? Is asking for a 20%-25% raise reasonable? Also, I provide professional services, not sales. Base salary numbers 500k-135k = 365k 365k/135k = 2.7x Total compensation numbers 500k-150k = 350k 350k/150k = 2.3x Thanks in advance! [link] [comments]  |
| Stuck in SysAdmin/Helpdesk with a Big Interest in Blockchain Posted: 29 Sep 2021 05:51 AM PDT Hi All, So in the last few months/years, I've been using most of my time in looking at Crypto News, Crypto Twitter, New dApps etc. and all I do is look for jobs I can do in the Industry. I have 3/4 Years of Experience in Helpdesk and SysAdmin, and I love support. When I was applying for Customer Support roles which regards to Crypto Related Inquiries I was getting unanswered cause of my Technical Experience. I have the advantage of knowing a Talent Acquisition u/Binance and the answer I got is that with my Technical Knowledge 99% that no one would hire me for a basic Support role. So I've been wanting to learn something that can get me a role in the Blockchain space, and for now I'm getting into either Blockchain Engineering, DevOps or Security Engineer. However I have no idea were I should start from. Any suggestions are much Appreciated. [link] [comments]  |
| Letter of interest exempt document required for job application Posted: 29 Sep 2021 09:30 AM PDT I am applying to a job and it says I need to upload a document for "letter of interest exempt", is that just a cover letter? What does exempt mean? [link] [comments]  |
| Posted: 29 Sep 2021 03:28 AM PDT I'm looking at getting into IT and I think help desk is a good place to start. Im just about to graduate and I'm not opposed to doing further studies in the future but I really just want to work for a year or two and learn on the job but I'm finding it very difficult to get a help desk job. I have worked in customer service for 5 years and I know I can do helpdesk based off the job description but I'm not having any luck finding a job after more than one hundred applications. What should I do? [link] [comments]  |
| Posted: 29 Sep 2021 01:44 AM PDT So yeah, I'm being heavily recruited by Japanese automotive companies for my language abilities, but I really enjoy studying Networking and was hoping I could make a career out of it in sales. I'm pretty good with people and feel I'd make a good IT Salesman. So far studying for the CCNA has been really fun and rewarding. Do I need Admin work before I start selling Cisco products? Can I just jump right into a Pre-Sales Engineering position straight form Automative Sales Engineering if I have enough Certifications? I don't see this type of thing discussed much in my google searches so any feedback would be much appreciated. Thanks. [link] [comments]  |
| Posted: 29 Sep 2021 07:59 AM PDT So I'm currently a contractor level 1 tech for my company ( not even a permanent employee yet ). I want to advance my career but feel I don't know how to go about it. I only have my A+, I started taking an AWS free course on Udemy which feels like more information than I could handle right now. And I feel like even if I go through with finishing it up how difficult will it be for me to just go straight from a level 1 tech to a whole entry level AWS solutions tech. So I'm in the fence if I should continue or go for my net+ and sec+ and then go back to AWS. Please share your advice on what I should do. [link] [comments]  |
| Help with developing current job skills into my a new opportunity Posted: 29 Sep 2021 07:57 AM PDT I currently have a decent entry(ish) cybersecurity job on an email security team. I've been doing this for about 3 years and I want to expand on my current skill set if possible. I was promised to be off this team and doing what I was hired for (forensics) but it now seems that isn't going to happen as my job did away with that team entirely. It has been just long enough that some of my other skills in IT have become rusty. I am hoping someone here can give me some insight on areas to look into to build my current skills into something better. The only other option I have is going into email operations and I want to stay in security. Current job role is analyzing phish, URLs, Attachments, email investigations, whitelisting and "forensics". I quote forensics because it is what i was hired to do, but this company doesn't do anything forensically. I looked locally and generally online and it seems forensics isn't what is taught from college. Which sucks cause I really enjoy that and malware analysis. Those jobs don't seem to be easy to get into so here I am. I thought webapp security(?) might be a logical leap from my current skill set but I'm not sure. I have been siloed in this role and lost some skills while being led by the nose on empty promises of different roles. Time to prepare for the next job and learn something. Not sure if background may help but I have 2 years in help desk level 1 and 2, a year in help desk level 3, 8 months of networking and sysadmin, sec+, some college (did not complete), forensics and malware analysis as a hobby. I applied for a EDR vendor and missed the job offer barely because I forgot some of my old skills from previous jobs (I couldn't remember what RSAT was, :sigh: really?) They gave me a chance to apply again but I feel some type of way about working for a software vendor. Either way, hopefully I can get some useful insight for what to learn next. [link] [comments]  |
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