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    Friday, January 1, 2021

    IT Career How has 2020 affected your Career or Job in IT/Tech? What are you hoping for in 2021?

    IT Career How has 2020 affected your Career or Job in IT/Tech? What are you hoping for in 2021?


    How has 2020 affected your Career or Job in IT/Tech? What are you hoping for in 2021?

    Posted: 31 Dec 2020 10:27 PM PST

    As we come to an end to 2020, it's been quite a tough year for most of us.

    The pandemic has probably changed a lot how we IT Workers work and some of us have lost our jobs, work more remotely, changed the way we work, have to deal with uncomfortable conditions like working less and getting paid less, wear masks still this pandemic is not over yet and I'm pretty sure we all been affected by all the closures, health orders etc

    I'm lucky I have a job but man the kids and teachers I work with all hate distance learning and I have gotten used to using Zoom a lot more and doing more remote IT Support. I'm hoping a return to normal in 2021 and I sort of miss the more in person interaction

    So my question to the community how has 2020 overall affected your job or career in IT? Whats your expectation or goal for 2021?

    submitted by /u/Steven_Marshall
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    Fork in the road. Which path do I choose? Which has the shortest path to a job?

    Posted: 01 Jan 2021 10:20 AM PST

    Hi all,

    I need to choose which route to go.

    Graduated college with Enterprise Computing degree, I started in IT Help desk, moved to NYC, bartended for a year, before getting a sales analyst role in my current company. But I will be damned if I don't get back into tech.

    Path 1:

    I finished 2 Python books (Automate The Boring Stuff + Learn Python the Hard Way), and found it interesting/fun. But I feel like I have a ways to go before getting paid work.

    Path 2:

    AWS certs seem to be hot tickets lately, but I know getting some certs within a month isn't going to land me a job as easily as everyone makes it to be.

    3rd Path:

    Cybersecurity. My buddy claims there isn't enough workers to fill all the jobs in this sector and that's only going to continue. I feel the recent US breach is going to lead to even higher demand in this sector.

    Whichever path I choose I will be throwing myself into 100%, and I know that indecision is worse than the wrong decision. But I hope you can help inform me about my decision.

    Thanks in advance for any input.

    submitted by /u/Conaldihno
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    What should my next career steps be, working as a soc tier 1 for 15$ an hour

    Posted: 01 Jan 2021 09:37 AM PST

    Hey guys. I have about 9 months in user support at a test center, 7 months in IT infrastructure sys admin & IT governance hybrid internship, and now a few months as a SOC tier 1 making my highest wage I've ever made...15$ an hour. Have sec+ if that helps for IAT II. This company generates 11 billion annually, has a mature SOC for over 20 years, but is being heavily outsourced and right now every single Tier 1 is an intern and when asked about promotion opportunities at graduation they don't often promote people to Tier 2 and just keep them on as interns indefinitely. There are people that graduated 8 months ago that are still interns, and the entire overnight shift quit.

    I have an offer right now for 17$ an hour at another large F500 company for an IAM security internship FT in May but it's past my graduation (I graduate in Spring as a 30 year old manchild help).

    Should I just roll with the IAM security internship and work my butt off and hope I get a regular full time offer several months after graduating? I want to get into GRC or IAM, but looking at those jobs they want 3-5 years of experience already in it. I don't have enough experience at this point to jump into something like GRC right? Or should I keep pounding applications? Would love to hear similar stories.

    What should I be looking for and what would I be able to get?

    edit: https://i.postimg.cc/0x1CDTwn/0001.jpg here's my resume if it helps

    submitted by /u/UnderpaidLoser
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    I'm fairly new to IT, trying to set goals for 2021

    Posted: 01 Jan 2021 05:51 AM PST

    Hey all.. First time poster here. I'm trying to set some realistic and productive goals for the new year. I've recently crossed over into the IT world after having spent the first half of my working career in Finance. I have a bachelor's degree in Finance and all my job experience is working in the investments industry. . Fast forward 8 years and I found myself networking with the Cyber Security team at my very large brokerage firm. I was really burned out of my job and was ready for a change so the manager I had been meeting with offered me a position on his very small team. Basically what I do is risk assessments on third party vendors my firm uses and am just about to hit my 1 year mark.

    I spent the first year understanding what my job actually is. Coming from Finance, I had zero experience in IT and zero certifications. The only relevant experience I had was knowing how to build/tinker with my own PC at home. I was really up front with my manager and said that I had an interest in learning but that I didn't know a whole lot beyond that. . He said he liked my personality and my eagerness to learn and that I could be taught all that technical stuff as I went along. He said it would take about 2 years to actually feel "comfortable" with the role, given that I have no experience.

    Anyways, my main question is if anyone has any advice on what to work on going forward? They have set a goal for me to earn my Net+ so that is what I will work on initially. Should I work on more certifications after that? Would a degree help in this case? Not sure if I can go into a Master's program of some kind or if I should get a 2nd bachelors? My other question is, where can a job like this take me? I really don't know how to set goals if I don't know where this type of Cybersecurity work can take me. Our team's HQ is in the Dallas/FW area so I would probably have to move their to move up in the company.

    When I made the switch, my pay jumped up by around 40%. I'm now in the neighborhood of 80k + ~ 10k in bonuses a year in a MCOL area. It seemed like a decent salary with zero experience. This year I got a raise to around 85k + 10k bonuses. Would this be pretty standard for this industry/job in a MCOL area?

    Not sure if I'm missing any relevant info but I appreciate any help.

    Thanks and Happy New Year

    submitted by /u/RockfnBttm
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    Needing help evaluating my first job offer. Any advice appreciated

    Posted: 31 Dec 2020 01:54 PM PST

    Background:

    • 23 years old new grad
    • Texas
    • 3 years of contract work in very very basic troubleshooting laptops and hosting gaming tournaments (about 5 hours a month) and was a previous food server
    • Bachelors degree in information systems
    • I have 1001 done, will be taking A+ 1002 in a week, no other certifications

    Job duties (Service Support Specialist)- Respond to customer calls and emails, Remote tech support to end users, Resolve and troubleshooting systems and service calls , Create detailed reports

    My job offer is 45k, probational full-time hourly with benefits below

    (Note: This is my first full time job offer so I have no idea what information to put/add here)

    • Health/Vision/Dental/Wellness/Life insurance
    • 8 Paid holidays
    • PTO
    • Includes 401k/Roth IRA " The Company will match 100% of employee's contribution up to 4% of eligible pay" (no idea what this means either I assume 4% is normal?)
    • Tuition reimbursement

    I have not negotiated any salaries with this employer, is this an okay package?

    submitted by /u/becausewynaut
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    Active military, need advice on gaining exp/ good school

    Posted: 01 Jan 2021 09:07 AM PST

    Hello. Currently 23 year old active duty USAF as a c-17 electrical and environmental maintainer (2A6X6). I have 3.5 years left of 6 total and thinking about my future. Tried the programming side of computers and don't really find code able to hold my attention. Maybe I wouldn't mind minor coding but I can't see myself doing it for 8 hours a day in a career.

    Now I'm looking at the other side of computers, IT. Network admin/ sys admin seem very interesting to me. I've been involved with computers my whole life and always enjoyed working with them. I don't know much about IT but would like to get into it and jump into a career after the military since I am not going to re-enlist.

    What would be the best course to getting a career in IT? I don't have time for an in-person internship or any physical job since the military takes 100% of my time. I would also like to start earning a degree towards something IT related but not sure what school to go to. I'm located in Charleston, SC. Would prefer an online degree but can try at going to an in-state school.

    If anyone could give advice on best route to learn IT/ gain experience and school to go to, that'd be great. Thanks anyone who comments.

    submitted by /u/XirtCS
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    Looking for what certification to get after Security+

    Posted: 01 Jan 2021 10:38 AM PST

    Hey all, I recently got my Security+, and am excited to learn more. I am looking for some entry level work and would like to get more into penetration testing/infosec. My question is: where do I go from here? Should I go for a pentesting certification like the CEH or OSCP, or should I go for a more foundational knowledge with the Network+/CCNA? Thanks for your input!

    submitted by /u/DoctorCringe21
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    Have any of you tried Microverse? Is it worth it? Will I manage to complete it in my free time?

    Posted: 01 Jan 2021 05:44 AM PST

    I want to start learning how to code and i bumped into Microverse.

    Any opinions?

    submitted by /u/Imtwtta
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    Help needed, want to Switchcareer, 29years old, AWS or Comptia?

    Posted: 01 Jan 2021 08:53 AM PST

    First time posting here, Thanks everyone well in advance for your help and feedback:) I have a bachelor's degree in accounting but after I graduated, I never had a passion to work in that field. I currently have an office job which I am not a big fan of. I loved computers all my life, I build computers and sell in free time and I am a tech support for literally every friend. I am pretty confident that I am an advanced tech user but not an expert like some folks here. I don't have any certifications however I just attempted 2 comptia a+ practice paper and I passed both of them, only got 3 questions wrong which were about cables. Also I had been reading lots about AWS lately. I am ready to put time and efforts into studies and I am also very outgoing individual who can network but since COVID, it's been difficult to meet people and get advice.

    What do you suggest should I go for Network + or AWS ? I am not looking to make $100k right of the batt, I just wanna do something that's fun and interesting everyday. Fun fact, a friend of mine who does helpdesk often calls me for help.

    submitted by /u/DramaAlertNation
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    Chose the right degree for the Future of IT careers

    Posted: 31 Dec 2020 06:00 PM PST

    I have been accepted to get into a trade school while in high school I'll receive a Comptia a+ and CCNA routing and switching after I complete I will receive college credits would it be better to get Associate of networking or a associate of cyber security or information technology thank

    submitted by /u/jjmoe2319
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    Currently trying to move from Illinois to Arizona. I’d like to have a job lined up first, but I keep getting ghosted after my interviews...What could the reason be?

    Posted: 01 Jan 2021 12:16 AM PST

    So I'm currently an "IT Systems Technician" at a credit union in Illinois with a little over three years experience and I'm looking to take the next step both personally and professionally and move to Arizona in search of new opportunities. I've been applying to jobs since November and since then I've had probably around 10 interviews. Out of all of these interviews I can only think of one or two of them where I can objectively say I wouldn't have been a good fit or I was just not experienced/knowledgeable enough for the position. Other than that, I feel like most of my interviews have gone without a hitch, especially the last two interviews I did a week or two before Christmas I felt like the interviews went fantastic. But since I did those last two interviews I haven't heard a peep. For both jobs I've tried following up a couple weeks after the interviews but still still haven't heard anything back.

    I feel like this could be because of three things. My first theory: IT just isn't the right industry to attempt moving halfway across the country for a new job since most places usually need someone ASAP (even though I've said in my interviews I could be in Arizona in two weeks if need be) and aren't willing to risk offering a job to someone a thousand miles away when they can hire someone locally who can start sooner. My second theory is maybe I'm just being to impatient/anxious and need to wait a bit longer since maybe the holidays have put a slow down or a stop on hiring at many places. And my third theory is maybe I really did just bomb all these interviews or my qualifications just aren't up to par for the market I've been applying to.

    Has anyone else had a similar experience or have any insight on what I could do to improve my chances of getting hired by some place 1600+ miles away from where I currently live?

    submitted by /u/Riley_Cubs
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    I think im done with IT , but i need yall to confirm it for me , should i move on or should i stay ?

    Posted: 31 Dec 2020 12:49 PM PST

    Ive been in IT for almost 2 years now . I have my a plus and have works on 2 major companies help desks.

    Its been ok but deep down i just couldn't care less about my job or peoples problems

    3 days ago i got let go and i didnt even really care. Im not freaking out , im not worried , im excited that i can spend time trying to find what i want

    Dont get me wrong I like computer, i find them Interesting but at the end of the day i just dont care.

    I dont like how over complicated all the job postings are

    I hate feeling like im stupid , i hate when management roles out something half way done and our call que goes into triple digits

    I hate working in a cubical

    I hate how people in IT. Are expected to work on PROGRESSIONS in my free time instead of natural progression on the job

    I hate shitty kb libarys and having to teach my self the job

    Most of all i hate the monotony, i feel like a fucking npc and i dread clocking in .I'm gonna just sit here for 8 hours and do the same fucking thing then come in tomorrow and do it again

    Idk why but. This is just how i feel , maybe yall feel the same way but i think IT JUST ISNT FOR ME

    submitted by /u/Oregongrown96
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    The people who extract data from broken cellphones and laptops for law enforcement

    Posted: 31 Dec 2020 02:03 PM PST

    Do you know what the names of their roles or positions are?

    The people who can get data off a broke phone, or collect data from a broke hard drive for example. Are they forensic analyst? Or are they called something else?

    submitted by /u/2lit_
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    Multiple Job Offers - New SOC or ISP Tech Position?

    Posted: 01 Jan 2021 03:57 AM PST

    Background info

    • 21 Years old
    • 2 Years IT experience - Helpdesk/Sales
    • A+ completed, studying Sec+ and Net+ currently
    • Very small, southern town.

    I currently work in a (contractor) helpdesk position for $12/hr. I have been with the company I currently work with for a year so far. I recently was moved to a different support desk that I do not like for various reasons, (bad tools that hardly function, micromanagement, unhappy clients, unfulfilling work, etc.) and decided that I did not want to do that anymore and was conveniently reached out to by another company. The company that reached out to me offered ~$35K salary (good for my area relative to other support positions) in a commercial support position at an ISP with benefits. I gladly told them that I was interested, and was awaiting the paperwork when I turned my two-weeks in. Current employer reached out to me and offered me a new position in their SOC, paying slightly more than the ISP offered. The SOC is very new and only has 1 other employee. It would seem to me that it has great potential for future opportunities, but I'm very inexperienced and am not sure. Current employer also says that as a new employee in their SOC, they will invest in me and help me further my education, (certs, etc.). and will pay for it. The ISP has told me the same thing, but in a networking career path.

    I am really stuck on this and am not sure what to do. Both career paths are very interesting to me, but I feel like I would enjoy the SOC job more, as it is not a constantly customer facing job. I feel obligated to accept the ISP job since I have told them I am interested. I think that the SOC job has better potential and the pay bump would help greatly (family members with covid). I have not told the ISP about the other job offer yet, since they have not officially sent me an employment agreement letter.

    What would the career path look like in a SOC? Where is there to go at an ISP from Tech support besides a NOC?

    Any input would be greatly appreciated as I'm extremely unexperienced.

    submitted by /u/bigthicklips
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    I'm in a shit position, 21, no degree, never worked before, what's the best course of action?

    Posted: 01 Jan 2021 02:57 AM PST

    Not a single help desk job requires A+

    They all require 2 years experience though, for doing tier 1 basic troubleshooting.

    • I have the core 1 for A+ and I'm studying for the second half now.
    • I have not worked a day in my life. I'm 21. No degree

    I really don't want to go to college, the syllabus here is useless. Have a look at both of these majors, I can't spend 30k just to do basic stuff that $400 worth of exam objectives and google can teach. Biggest waste of money. I've learnt almost all of that doing home labs in windows server, configuring a lamp stack and making some basic python programs.

    I also cannot enrol in WGU since I'm in Australia.

    What's the best course of action?

    submitted by /u/Fragrant_Prize5790
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    Recommendation for a good IT Portfolio - Job Hunting

    Posted: 31 Dec 2020 08:00 PM PST

    I'm working on putting up a portfolio together to stand out while I apply to different jobs. Any recommendations? How would I display it on my resume?

    This is what I am trying to put together:

    1. A website to host all home labs (already have one set up in digitalocean)
    2. Set up Active Directory on Win2016, add 2 VMs and roll out GPOs for shared drives, login scripts, etc.
    3. Set up Exchange 2016
    4. Set up a Network Load Balancer for IIS
    5. Migrate my Exchange 2016 mailboxes to O365
    6. DNS Server
    7. Set up a Virtual PFsense, create rules and test with vms (windows and linux)
    8. Set up ESXI along with vSan (SAN), spin some VMs.
    9. Set up a VPN connection into your internal home network with Windows server.
    10. Build a SOE and deploy it

    Feel free to criticize and add more complexity to each prospect, I am willing to learn anything.

    If you can provide some advise for projects related to Firewalls, Cisco Routers, Cloud it would be greatly appreciated.

    --Currently working as a T2 Tech at a medium-size MSP and I'm aiming for Jr Sys Admin jobs.

    submitted by /u/supreme_jackk
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    Interested in getting into networking and etc, need advice

    Posted: 31 Dec 2020 04:40 PM PST

    (Throwaway account for reasons)
    sorry if this is a dumb question, but i'm 15 years old and I have recently have gained an interest in pursuing a career in networking. however, i'm not sure where or what i should start from, so i was wondering if i could get some advice. if you have any links or videos that may be of use, then that is also fine.
    if you would like to answer this well, then i'm also curious how you guys got into your field of desire as well, because maybe that will help me as well.
    maybe i'm a bit too young but i wanted to start learning early, so i hope that's not bad or anything.
    thanks.

    submitted by /u/throwawaynetworking3
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    How skilled should a networking university graduate be?

    Posted: 01 Jan 2021 12:50 AM PST

    Im a fresh uni student about to graduate, majoring in Networking and Cybersecurity. When applying for networking/IT related jobs, I wanted to ask... what sort of skills do employers assume I already have? What are the fundamental skills I should have, and what sort of skills should I learn? Im currently studying for a CCNA and just applying for internships right now. They ask me a lot of mixed questions, which is why I want to know for certain the minimum skills, knowledge, commands and configurations I should already know or master.

    Any help would be greatly appreciated, and HAPPY NEW YEAR! :)

    P.s. applying for any IT/networking jobs like help desk/level 1 support/network engineer.

    submitted by /u/asdf12e
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    Be honest with me - how are my chances to even get a job in the field if I didn't study IT?

    Posted: 31 Dec 2020 06:26 PM PST

    My background is sort of mixed, I studied digital humanities and I have keen interest for social change, programming languages, database modelling, web design, networks etc. But I haven't studied IT like all my mates. I heard that many companies are in dire need for a more diverse team with nonbinary and female programmers, but how high are my chances to even get such a position as someone who isn't even from the field to get into it? I'm all for making IT a more diverse place, as I see it as a way of influencing the very structure we base our daily lifes on. And what do I need to do to get into it? I am currently unemployed and I see all these ads where they tell you, you can get a job right after a programming boot camp. But I wonder if these are even reliable, and what one can do with just one programming language or two. One needs to have a more profound understanding of everything IT related to get into the field I guess?

    Please help me I am totally lost and don't know if I should change my career path before it even began (been unemployed since graduation in summer 2019). Thanks!!

    submitted by /u/schmeissweg1234567
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    Former Experienced Accountant looking to switch to IT

    Posted: 31 Dec 2020 08:12 PM PST

    Hey Everyone,

    I have been stalking this sub-reddit for a while actually. But, I thought I would go ahead and look for some person-specific career advice.

    So my background is that I have about 9 years of experience in the accounting field, Accounting degree and CPA License. I actually quite a bit of experience in VBA (Excel Macro Development) and Python (Took a course and used it quite a bit when I was doing my startup for a few years). I got laid-off from my last job during the Pandemic, and while I could get another job in accounting I am kind of tired of it, and I have always been more interested in computers/IT. And, I am feeling like this may be a good time for me to make a career change.

    I have a friend that works in IT and he does government contracting. His advice was that I start with the Security Plus Certification then Complete some Windows Certifications (Windows 10 specifically), start getting my windows server experience up (I have some linux experience but I would need a refresher) and go the government contractor route starting with Entry Level Job doing Help Desk before working my way up to higher level positions. I used to work in government early in my accounting so I definitely don't mind going that route.

    For now this is my current plan.

    So, I guess I wanted to get some additional feedback on this approach, and get any recommendations on alternative career paths that current IT folks might recommend for someone with a business background already.

    submitted by /u/Alfred_the_Great618
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    Is it worth to enter the networking field now?????

    Posted: 31 Dec 2020 07:52 PM PST

    Is the networking field dying? Will network engineers still be needed in 5+ 10+ years?

    It seems networking is just becoming devops now.

    submitted by /u/DawnoftheDeepSoul
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    Going into the year 2021 I need some Guidance: School or Certifications

    Posted: 31 Dec 2020 03:24 PM PST

    Hello Reddit hope everyone is doing well before the new year, and all I ask is for some guidance to pursue towards the future. As of right now I recently started working as a Service Desk Analyst for a company with salary pay. I love it, from my entire journey in Information Technology I'm extremely proud of myself. In terms of education all I have is a Associates Degree in Computer Science with no certifications. The only experience I have related to I.T. are an IT related internship and temporary position, which lead me to building my homelab with my services running and helped understand networking concepts greatly (VLANS, Port-Forwarding, etc). Now in terms of pursing forward that is where I'm asking for guidance because as of right now college loans are kicking my ass and I'm focusing on paying them off. But I'm also thinking about putting school on hold and slowly obtaining certifications. At the top of my career I would like to see myself as a Network Engineer. But also with my Linux familiarity I wouldn't mind diving into AWS since cloud technologies will become more popular as time moves forward. AWS Cloud Practitioner or a CCNA is something I was looking for as certifications if I put down getting a bachelors degree for now. If anyone can give me some advice I would be greatly appreciated!

    TLDR: Continue with school loans and get a bachelors degree OR Pay off community college school loans and acquire certifications moving forward. Eventually find a better paying job

    submitted by /u/green-avocado
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    Cyber security track or Software Systems track for Computer Science degree

    Posted: 31 Dec 2020 06:27 PM PST

    Hello, I'm currently a junior computer science major with a software systems track . However I'm also interested in cybersecurity . As I was reading I was seeing that cyber security is more specialized but technically my degree would be still be in computer science either way just with a certain track . Most of the classes are the same except for a few .Would the cyber security track close doors for me ? Or should I just stay with the software systems track ? And how comparable are the salaries of both ?

    submitted by /u/Rowell00
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