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    Wednesday, June 3, 2020

    IT Career [Weekly] What would you like to know Wednesday? General Question Thread

    IT Career [Weekly] What would you like to know Wednesday? General Question Thread


    [Weekly] What would you like to know Wednesday? General Question Thread

    Posted: 03 Jun 2020 01:17 AM PDT

    Not every question needs a backstory or long explanation but it is still a question that you would like answered. This is weekly thread is setup to allow a chance for people to ask general questions that they may not feel is worthy of a full post to the sub.

    Examples:

    • What is the job market like in Birmingham, AL?
    • Should I wear socks with sandals on an interview?
    • Should I sign up for Networking 101 or Programming 101 next semester?

    Please keep things civil and constructive!

    MOD NOTE: This will be a weekly post on every Wednesday.

    submitted by /u/AutoModerator
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    Is there any recommended books?

    Posted: 03 Jun 2020 03:58 AM PDT

    I am still relative new in the IT field and I want to expand my knowledge and if not experience if possible. I have worked as an helpdesk 1 & 2 line for about 4 years where I started as a trainee.I was wondering if there is any books out there recommended that I read?

    Topics on top of my head would be:

    - Servers

    - Linux

    - Cloud

    - Security if it's not already included in the others.

    - Other suggestions is welcomed with open arms

    submitted by /u/dunkdk
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    Customer Support Tech to Network Engineer in 2 Weeks

    Posted: 03 Jun 2020 07:45 AM PDT

    I recently posted on this subreddit that I got hired for a support role for a small ISP (~12k subs) about 2 weeks ago.

    Yesterday, I found out that the NE department wants to bring me into their team. This company does not pay much or have great benefits but I'll be getting a lot of experience. Normally it would take much longer for someone to hop from a customer/tech support role to a NE role. But this company doesn't have much red tape, which is nice.

    How I did it? I have almost 4 years of technical experience but no networking experience. I also have a CCNA. When I spoke to the NE manager he mentioned I bring a copy of my CCNA, which I did along with more documents that showcase what I've worked on in the past all nicely complied into a small booklet. The manager was very impressed. They focused heavily on the CCNA being the gateway to get into the department. They did not care AT ALL about a degree. Also, I got my CCNA in February, so it took 4 months to find a NE job during a pandemic. That's not bad..

    Overall, I've been wanting to get in to a NE department for almost 1.5 years now, after tons of interviews, rejections, hours of studying it finally happens. Today I finally get to crack open the Cisco CLI in the workplace for the first time. If you're studying for your CCNA right now, don't give up. #Grit

    submitted by /u/mcnuggets808
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    Choosing IT as my course for college. What can I do to get ready?

    Posted: 03 Jun 2020 07:27 AM PDT

    There's a lot of time before classes can start so I figured I should use the time to learn. What online courses or videos could help me?

    submitted by /u/Aztrekat
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    Online IT Program from Brick and Mortar or CS

    Posted: 03 Jun 2020 07:00 AM PDT

    Well with everything going on with the riots and covid, should I be worried about taking in person classes for a CS program? There's a reputable college I can go to for IT that I've been considering, but I feel my options will be limited by majoring in IT. My career goals are to be a solutions engineer eventually.

    submitted by /u/Rippa_OG
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    Bachelor’s options

    Posted: 03 Jun 2020 05:09 AM PDT

    Recently separated from the military and looking to complete my cyber security management and policy degree through UMGC (formerly UMUC). For hiring managers or those with knowledge in the area, do you weigh the school heavily? I know a lot of people have likened some online schools with degree mills.

    I also may be considering going for my masters after, will a bachelors at umgc not be worth the time?

    My work experience centered around vuln mgmt (acas/hbss) so I would like a degree that complements that. Any relevant info or useful advice welcome, TIA.

    submitted by /u/mermaid339
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    Recruiter Rabbit Holes...?

    Posted: 03 Jun 2020 06:32 AM PDT

    Preface: So it's been a while since I actively looked for a new job, as I kinda fell into my last 2 roles by luck. Sadly with everything going on, everyone in our company was furloughed (except the owner's son and son-in-law). So I find myself looking for work for the first time in almost a decade.

    I applied to a job through ZipRecruiter. Get a call the next day from PlacementAgencyA. Wanted to do a 'Video Call' as a first step. I think its odd, but sure. We have a nice visit.

    We discuss my salary needs. We talk about my location (I'm over 2 hours from the center of the nearest metro area), and how I've done remote work for the past 6 years. I'm not against an on-prem job, if they allow flexibility so I can do 3-12s or 4-10s with some portion being remote. She says shouldn't be a problem in this current situation.

    The position I initially applied to had a hard limit for qualifications I don't have, nbd, but she had 2 other jobs I was interested in. The one I like the most is actually on hold right now, but the other looks good. We discuss it. She sells it as a placement at a pure tech company, doing data-center infrastructure management. Mostly automation, monitoring, and occasional Tier 3 escalations. Most likely lots of remote work, or incredibly flexible scheduling. Sounds perfect. She assigns me the task of re-writing my resume to better match the job posting, on their letter head. NBD, I can do that.

    Next day, I'm about 80% through the re-write, and she emails me. Job is going to close, need to get submitted asap. Sure, I rush through the resume, only had 2 most recent jobs listed, but it's still over 2 pages. I send it over. She thanks me. 2 hours later, she sends back a 5 page resume, that she tacked on my other 3 jobs from my orig email. Resume is now almost 5 full pages. States she has submitted this to the hiring manager. (I'm a little peeved at this point, but whatever, she only gets paid if I get hired, so she must know best?)

    End of that day, I get an email, they want me on a regular phone interview at noon with the 'hiring manager'. Hiring manager will call me. Yay!

    Noon, next day, I sit and stare at my phone. Got my headset plugged in, made a test call, all good. noon. 12:05. 12:10. * worries *. 12:12 Phone rings. It's "Hiring Manager". Except, it's not. She's a recruiter for TechPlacementB. They do have pure tech services, but this job, would be a contract to hire, onsite at a customer of theirs "FinancialPlace".

    I've been in IT a long time (20ish years). I know IT people in the area. We talk. FinancialPlace is a hell hole. Expect 60+ hour work weeks, IT is treated like a cost-sink, and evil-necessity. Whatever. I'm already on the call, may as well make use of my time.

    We discuss the position specifics. Due to MexicanBeerVirus, if hired my first 3-4 weeks would be remote, but then they would expect me on-site. Once on-site, there was no more option for remote work, and no schedule flexibility. We go through my qualifications, and she asks me some tech questions. All very easy, I can probably do 90% of this job in my sleep. We discuss salary. I increased my initial ask by 25% because I was annoyed, and she didn't even stutter. Ended call with her saying she would refer me on to the actual client's hiring manager.

    And that's where I'm at. I've intentionally not applied to this company because I hear the horror stories, and now, through some back channel hand-off from recruiter to recruiter, I find myself in the hiring process....

    Is this how IT hiring is done now? Should all of these warning signs be taken more seriously? I'm not in a position where I MUST have a job right now (or even this year!) Should I just thank them for their time, and walk away, or go back to PlacementAgencyA and just ask to be notified when the other job re-opens?

    Sorry for wall of text: TL;DR Applied for job, got passed around recruiters like a joint at a frat party, and ended up applying to work on the Deathstar. Should I walk away?

    submitted by /u/Aarinfel
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    Interview Tips Cybersecurity

    Posted: 03 Jun 2020 08:23 AM PDT

    I'm getting call back and interviews for cybersecurity jobs, but I don't hear back after that. I must be doing something wrong. Anyone have any insight or help they could provided?

    submitted by /u/Interestinmiltary
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    Humble Bundle: Get Certified by Packt opinions

    Posted: 02 Jun 2020 10:01 PM PDT

    Hello, I was curious if anyone has any experience with any of the books in this Humble Bundle and if it would be worth grabbing for $15.

    The books/video courses can be found at

    https://www.humblebundle.com/books/get-certified-packt-books

    Thanks for any advice or recommendations!

    submitted by /u/ELI5-IT
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    How should I set my expectations on a career change, with unrelated experience? CompTIA A+, Net+, Sec+ certified.

    Posted: 03 Jun 2020 10:09 AM PDT

    I have been working in an unrelated field (which is also unrelated to my major) for a few years out of college now. I've been comfortable enough at my position in terms of work/life balance and ~$60k salary in a low COL area, but know I don't want this long term, so in my free time I went for these certs.

    Now, the opportunities aren't great in my local area but I'm wondering what I should expect? I want to earn at least somewhere in the ~$40k range to start, hopefully Networking positions but I'm expecting to start with a help desk position first.

    If it weren't for the current COVID19 situation that is causing my workplace to run low on resources/cash flow, I would have potentially been able to do some light work in our IT department to get some experience but alas that is not currently the case. I helped my coworkers out unofficially over the years but I haven't counted that as "experience" because it's simple troubleshooting at their desk.

    Is it maybe not the best time to try right now? Are my expectations within reason?

    submitted by /u/Chango99
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    Follow up e-mail?

    Posted: 03 Jun 2020 06:00 AM PDT

    Hello,

    I had a sys admin job interview(2nd one via phone). This one was a lot more technical than the first. I got a lot right, and some I didn't know. I tried at the end after I asked a few questions to express my enthusiasm over the position. It's a job I really want. Even if it may be a little less pay than I'm currently making. It gets me excited and motivated to learn more.

    Should I send a follow up e-mail? The problem is I don't know the managers e-mail as he never e-mailed me, it was always a call. Now because of the internet I was able to locate his e-mail. Is it creepy if I send a follow up e-mail? I kind of want to just again really state that I think I'd be a great fit for the position and of course than him for the consideration and time. Express that I pick things up quickly and am trying to self-learn as much as possible every day.

    What do you all think?

    submitted by /u/alpha0meqa
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    Security+ Study Questions

    Posted: 03 Jun 2020 08:49 AM PDT

    Hey Everyone! I graduated and received a Bachelors in Information Technology and currently work at a helpdesk. I am trying to move up and get away from this as Customer Support over phones is driving me crazy. I want to get my Security+ and have been watching Professor Messer and trying to find practice tests to help try and study. I was wondering if anyone had anything that they used to help them pass? Dumps, practice labs, anything and everything would be great!

    P.S. I did major in Cyber Security and if anyone thinks I should try and get an easier cert or any recommendation I am all ears! I want to be better and get a great paying position as I currently have no certs :(

    submitted by /u/MadKingTom
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    Which education path to choose?

    Posted: 03 Jun 2020 04:19 AM PDT

    Hey guys, I'm a young networking engineer with a CCNP and have the opportunity to either get study material for the CCIE paid or get a bachelors degree in data science paid.

    Would it be completely stupid to study data science as a networking engineer or could it maybe be useful knowledge in the future? Any thoughts on this?

    submitted by /u/ManuMoe
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    Ryerson Cyber Security Certificate

    Posted: 03 Jun 2020 07:50 AM PDT

    Has anyone done the Cybersecurity Certificate program through Ryerson? I am trying to get out of Helpdesk after being stuck in Support for the passed few years. I have a 2 year diploma from my community college and I'm trying to get to a better job. I do'nt have a degree or any certs but am interested in cybersecurity and wondering if this would help give me a leg up once combined with my experience thus far in IT. This would be helpful as well since I could work at the same time.

    https://www.google.ca/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwi6g47L8eXpAhVQnOAKHb6BDKAQFjAAegQIAxAB&url=https%3A%2F%2Fcontinue.yorku.ca%2Fcertificates%2Fcertificate-in-cyber-security%2F&usg=AOvVaw1PshqStH39jrTKdNWcvZhL

    submitted by /u/WorkoutDuderGooder
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    Could I transition to a cloud tech career via data/business analytics?

    Posted: 03 Jun 2020 07:23 AM PDT

    I'm learning data analytic stuff for my current career in construction management (R, python, SQL, etc), and thinking about doing an MS in Analytics somewhere.

    Could experience in business analytics and AWS certs, etc help me transition to cloud stuff a few years down the line?

    submitted by /u/fsr20925
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    For those that left IT, where are you at now?

    Posted: 02 Jun 2020 04:16 PM PDT

    I worked in network admin for a few years then left to work in tech and business but do kind of miss it. For the folks that left the industry as well, what are you doing now?

    submitted by /u/SumoDash
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    A Career in Cybersecurity - College Question

    Posted: 03 Jun 2020 06:54 AM PDT

    Hello everyone,

    I hope you all are healthy and safe at this time. My question is regarding college and Cybersecurity.

    I am currently studying Cybersecurity and Networking at FLCC. I just finished my first year, and so now I am trying to plan out for a post-associates degree. I have a few options, which is great, but I need some help on figuring out what is really worth my time...

    1. Graduate in May 2021 with my Associates and move into the field and be done with school
      1. I'll have my IPv6 Network Engineer - Silver certification
      2. I'll have my A+ certification
      3. I'll have my Network+ certification (crossing my fingers)
      4. ^^at minimum, I'll get more certs later but this is hopefully by next year (May 2021)
    2. Graduate in May 2021, go part-time into a Bachelor's degree, work full-time in the field (obv if I can get a job)
      1. I work full-time now so I can handle it
      2. I'd be able to gain some work experience at the same time of increasing my education
      3. I'd be able to sooner afford the certification exams
    3. Same as option 2, but after my bachelor degree, go to RIT for my Masters!

    What are your thoughts and experiences? What am I gaining, other than marketability, from a bachelors or masters degree (even if I have no interest in being a professor)? Is it worth the debt I'd be in?

    Thanks!

    EDIT: Should be noted that if I do go Master's degree, I will have 9 credits to transfer by doing the RITx program on edX.

    submitted by /u/AcrillixOfficial
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    What questions should I prepare for on IT admin interview?

    Posted: 03 Jun 2020 06:45 AM PDT

    I am going to an interview next week, it is the often hated position of "the IT guy"

    It's a junior position and my first real IT job

    What things should I know to have higher chance of getting the job?

    submitted by /u/user975A3G
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    Was hired before the shutdown, potential employer ghosted me

    Posted: 03 Jun 2020 06:44 AM PDT

    I was hired (but didn't sign any paperwork) right before the shutdown in my city like literally the day of the shutdown I was supposed to start. They furloughed me till further notice but I haven't heard from my potential boss since March. They assured me they would keep me updated weekly as to when I would start.

    I've kept in contact with an HR assistant but as of today, I haven't received any word from them in nearly a month and we've been out of shutdown in my city, plus they're an essential business. I feel like I'm pulling teeth to get any information. Even before the shutdown I could sense some disorganization and glassdoor reviews weren't exactly glowing.

    For the last few months I've been doing more research on the company and it's honestly not someplace I'm excited to work for anymore, and all this lack of communication has put a bad taste in my mouth.

    Any advice?

    edit: I should add I've been the one keeping in contact with them the last few months. Sending emails, asking questions, etc. To date, I've only had one call from my boss and that was in March. Nothing since except working with the HR rep and her emails are super short and non-informative but I ALWAYS email her, she never reaches out to me.

    submitted by /u/ARP_This
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    Realistic expectations for salary

    Posted: 03 Jun 2020 06:13 AM PDT

    Hello everyone,

    I'm an almost 30 year old starting my journey into IT. I'm coming from sales so this is an entirely new thing for me and one thing I'm concerned about is pay. I'm trying to have realistic expectations about starting out with just certs and moving on to getting a bachelor's after finding a job.

    I currently gross about 68k yearly at my current job which is great since I have no degree but I'm burned out. My question is what can I expect as far as salary starting out in a general IT position?

    submitted by /u/Midastouch09
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    Would this be a good move?

    Posted: 03 Jun 2020 06:09 AM PDT

    I'm two years into IT and my first job lasted 19 months. I started out making 42k and got promoted to a Systems Administrator making 50k (below market I know but it was a big raise for me) I took another job closer to the city with a 27 percent raise in January. Once I came up on my 60 day eligibility I came to find out that there isn't a 401k plan at my company after being sold on the job about that benefit by the recruiter.

    I have an ISP interested in me for a networking position with a 5-10k raise. There is a clear cut career path at this company as well. I am leaning towards taking the position if I can nail my 3rd interview but worry that this will paint my resume as a job hopper. That is the last impression I want to give but it just seems like in my short career things come up that I either A) can't resist or B) can't ignore (i.e the 401k snafu)

    Thanks everyone for your time.

    submitted by /u/SativaSammy
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    ITIL v4 is worthy ?

    Posted: 03 Jun 2020 05:19 AM PDT

    Hello,

    looks to me like is very popular this cert, can be useful to look for a better IT job ?

    thanks

    submitted by /u/Genos90
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    Can a Business Major with a Information Systems Minor get you a Systems Analyst job?

    Posted: 03 Jun 2020 12:49 AM PDT

    Right now I am pursuing a B.S. in Business Administration but I love computers and IT. Basically can a CIS Minor push you over into being a viable candidate for an IS job? Or is a CS Major required? And advise is appreciated thanks!

    submitted by /u/ItsNotCalledAMayMay
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    After the military questions about IT

    Posted: 03 Jun 2020 04:01 AM PDT

    OK. So I get out of the Navy soon, and I basically refuse to get ESWS because there's no point. I would go dink 1 month before my terminal leave would start once approved. My chief has already tried to tell me that people in the real world would look at me better if i got that as well. Can someone tell me he's insane please

    submitted by /u/MrMorgan-over-John
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    How do I survive "pop quiz" interviews?

    Posted: 02 Jun 2020 06:32 PM PDT

    I've been interviewing for jobs lately and noticed they generally fall into one of two categories:

    • Interviews that focus on soft-skills, logic, and experiences.
    • Interviews that focus on technical trivia or specific scenarios.

    The second always frustrates me. I'll be the first to admit I don't know everything about the technologies with which I work off the top of my head. I have a lot of trouble following a long-winded verbal explanation of a complex scenario and, without touching anything, describing how to fix it.

    I know the traditional wisdom is that you shouldn't be afraid to admit you don't know something, to give your best guess, explain your reasoning and say how you would research a better solution. Unfortunately I've been to more than one interview where that didn't cut it.

    How do you outsmart these sorts of interviews? How do you deal with the frustration?

    submitted by /u/umbralogian
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